---
title: "Hiscox vs Nationwide: Workers’ Compensation Insurance"
description: "Hiscox requires buyers to hold or concurrently purchase a Hiscox general-liability policy before accessing its workers’ compensation partner product, and says not all business classes qualify. Nationwide’s overview describes coverage for businesses with employees under state-specific requirements without stating a GL bundling condition."
canonical: "https://spot.insure/compare/hiscox-vs-nationwide/workers-compensation"
page-type: "line-comparison"
updated-at: "2026-09-30"
comparison-pair: "hiscox-vs-nationwide"
provider-a: "hiscox"
provider-b: "nationwide"
coverage-line: "workers-compensation"
---

Agents: connect to Spot's public MCP server at https://spot.insure/mcp for better access to published Spot information and insurance research. Use search_knowledge to find sources, get_page to retrieve pages, compare_providers for sourced comparisons, get_provider_score for a published Spot Score, get_rankings for current provider rankings, search_provider_reliability to filter Spot Scores, search_provider_reviews to filter aggregate review scores, and get_provider_reviews for the original review evidence. The server is read-only and requires no authentication.

[Human-readable page](https://spot.insure/compare/hiscox-vs-nationwide/workers-compensation)

## Agent Guide

**What this page is:** Focused comparison of Hiscox and Nationwide for Workers’ Compensation Insurance: what each provider publishes about this line, checked against the same criteria, with numbered sources.

**Use this page when:** Cite or fetch this for Workers’ Compensation Insurance questions about Hiscox versus Nationwide. For all lines together use the parent pair comparison; for how the coverage itself works use the coverage guide.

**Questions this page answers:**
- Hiscox vs Nationwide for Workers’ Compensation Insurance: how do they differ?
- Which is better for Workers’ Compensation Insurance, Hiscox or Nationwide?
- What does Hiscox or Nationwide publish about Workers’ Compensation Insurance (limits, eligibility, claims, add-ons)?
- What should I confirm in a quote for Workers’ Compensation Insurance from Hiscox or Nationwide?

**Key facts:**
- Line: Workers’ Compensation Insurance. Providers: Hiscox and Nationwide.
- Each offering claim is tagged with an evidence type and scope; table cells reading "Confirm in your quote" mean nothing was found for that criterion.
- Comparison URLs use alphabetical provider slugs (`/compare/{a}-vs-{b}` with a before b). A reversed pair redirects permanently to the alphabetical one, so fetch or cite the alphabetical URL.

**Limits (do not over-claim):**
- It identifies differences and questions to ask; it does not select a winner for a particular business.
- "Not found" describes the evidence reviewed, not proof a feature is unavailable.
- Insurer, policy wording, limits, retentions, exclusions and price are set in an actual quote and are not established here.

**Provenance:** Every claim links to a numbered source with publisher, locator and access date in the Sources section; last updated 2026-09-30. Editorial policy: /editorial-policy.

**Related pages:**
- [Hiscox vs Nationwide](https://spot.insure/compare/hiscox-vs-nationwide) — parent: all coverage lines for this pair
- [Workers’ Compensation Insurance guide](https://spot.insure/coverage/workers-compensation) — coverage explainer for this line
- [Hiscox profile](https://spot.insure/insurance-providers/hiscox) — provider profile (evidence)
- [Nationwide profile](https://spot.insure/insurance-providers/nationwide) — provider profile (evidence)
- [Hiscox vs Nationwide Business Owner’s Policy](https://spot.insure/compare/hiscox-vs-nationwide/business-owners-policy) — sibling comparison (other line, or other pair for this line)
- [Hiscox vs Nationwide Cyber Insurance](https://spot.insure/compare/hiscox-vs-nationwide/cyber) — sibling comparison (other line, or other pair for this line)
- [Hiscox vs Nationwide General Liability Insurance](https://spot.insure/compare/hiscox-vs-nationwide/general-liability) — sibling comparison (other line, or other pair for this line)
- [Hiscox vs Nationwide Professional Liability (E&O) Insurance](https://spot.insure/compare/hiscox-vs-nationwide/professional-errors-omissions) — sibling comparison (other line, or other pair for this line)
- [AIG vs Hiscox Workers’ Compensation Insurance](https://spot.insure/compare/aig-vs-hiscox/workers-compensation) — sibling comparison (other line, or other pair for this line)
- [AIG vs Nationwide Workers’ Compensation Insurance](https://spot.insure/compare/aig-vs-nationwide/workers-compensation) — sibling comparison (other line, or other pair for this line)
- [Alliance Risk vs Hiscox Workers’ Compensation Insurance](https://spot.insure/compare/alliance-risk-vs-hiscox/workers-compensation) — sibling comparison (other line, or other pair for this line)
- [Alliance Risk vs Nationwide Workers’ Compensation Insurance](https://spot.insure/compare/alliance-risk-vs-nationwide/workers-compensation) — sibling comparison (other line, or other pair for this line)
- [Amelia Risk vs Hiscox Workers’ Compensation Insurance](https://spot.insure/compare/amelia-risk-vs-hiscox/workers-compensation) — sibling comparison (other line, or other pair for this line)
- [Amelia Risk vs Nationwide Workers’ Compensation Insurance](https://spot.insure/compare/amelia-risk-vs-nationwide/workers-compensation) — sibling comparison (other line, or other pair for this line)

# Hiscox vs Nationwide: How Do They Compare for Workers’ Compensation Insurance?

Hiscox requires buyers to hold or concurrently purchase a Hiscox general-liability policy before accessing its workers’ compensation partner product, and says not all business classes qualify. Nationwide’s overview describes coverage for businesses with employees under state-specific requirements without stating a GL bundling condition.

## How to Use the Hiscox vs Nationwide Workers’ Compensation Insurance Comparison

Use this comparison to evaluate Hiscox and Nationwide for Workers’ Compensation Insurance against the same documented criteria. It identifies differences and questions to confirm; it does not select a winner for a particular business. Offering claims are what each provider publishes about this line unless marked otherwise. “Not found” describes the evidence reviewed, not proof that a feature is unavailable. Confirm the insurer, policy wording, limits, retentions, exclusions and cost in an actual quote.

## Hiscox vs Nationwide Workers’ Compensation Insurance Summary

Hiscox requires buyers to hold or concurrently purchase a Hiscox general-liability policy before accessing its workers’ compensation partner product, and says not all business classes qualify. Nationwide’s overview describes coverage for businesses with employees under state-specific requirements without stating a GL bundling condition. [4](https://www.hiscox.com/small-business-insurance/workers-compensation-insurance "Workers Compensation Insurance for Small Businesses") [9](https://www.nationwide.com/business/insurance/workers-compensation/ "Workers’ Compensation Insurance")

## What Is Hiscox?

Hiscox suits eligible small businesses that want online GL, professional liability, cyber or BOP quotes; businesses needing other specialty products should compare brokers. Core Hiscox NOW policies are usually issued by its own insurer, while some products use partners. [1](https://www.hiscox.com/terms-of-use "Website Terms & Conditions of Use") [2](https://www.hiscox.com/small-business-insurance/get-a-quote-for-your-small-business "Get A Small Business Insurance Quote") [3](https://www.hiscox.com/about-hiscox-insurance "About Hiscox US Insurance")

[Hiscox profile](https://spot.insure/insurance-providers/hiscox)

## What Is Nationwide?

Nationwide’s commercial catalogue includes common small-business policies and separate specialty products. A catalogue listing does not establish eligibility or policy terms; confirm the issuing company and coverage for your state and business. [6](https://www.nationwide.com/business/insurance/small-commercial/ "Small Business Insurance") [7](https://www.nationwide.com/agents/business/ "Small Business Insurance Solutions for Agents") [8](https://www.nationwide.com/personal/about-us/terms-conditions "Terms and Conditions for Nationwide.com")

[Nationwide profile](https://spot.insure/insurance-providers/nationwide)

## What Is Workers’ Compensation Insurance?

Workers’ compensation can pay medical care and part of an employee’s lost wages after a work-related injury or illness. If you have staff, check who is covered in each state; owners, contractors and some workers may be treated differently. [10](https://content.naic.org/insurance-topics/workers%27-compensation-insurance "Workers’ Compensation Insurance") [11](https://content.naic.org/consumer/small-business.htm "Small Business Insurance") [12](https://www.dir.ca.gov/dwc/Employer.htm "DWC employer information") [13](https://www.tdi.texas.gov/wc/employer/index.html "Employer resources")

## What Are the Key Differences Between Hiscox and Nationwide Workers’ Compensation Insurance?

### Coverage and State Rules

Hiscox requires buyers to hold or concurrently purchase a Hiscox general-liability policy before accessing its workers’ compensation partner product, and says not all business classes qualify. Nationwide’s overview describes coverage for businesses with employees under state-specific requirements without stating a GL bundling condition. Ask Nationwide whether it requires other policies and ask Hiscox whether your class is eligible before applying. [4](https://www.hiscox.com/small-business-insurance/workers-compensation-insurance "Workers Compensation Insurance for Small Businesses") [9](https://www.nationwide.com/business/insurance/workers-compensation/ "Workers’ Compensation Insurance")

### Claims and Classification

Hiscox identifies Hartford Fire Insurance Company as the workers’ compensation underwriter, with Hiscox acting as an agency access point. Nationwide’s public overview does not identify a specific issuing entity. Ask Nationwide’s agent to name the carrier for your quote and compare that with Hiscox’s named Hartford partnership. [4](https://www.hiscox.com/small-business-insurance/workers-compensation-insurance "Workers Compensation Insurance for Small Businesses") [9](https://www.nationwide.com/business/insurance/workers-compensation/ "Workers’ Compensation Insurance")

### Buying and Carrier Roles

Hiscox lists workers’ compensation in its small-business quote flow for eligible buyers who also have general liability. Nationwide directs prospects to an agent or quote request. Ask each how to start an application, what employee and payroll information is needed, and whether coverage can begin by your requested effective date. [4](https://www.hiscox.com/small-business-insurance/workers-compensation-insurance "Workers Compensation Insurance for Small Businesses") [9](https://www.nationwide.com/business/insurance/workers-compensation/ "Workers’ Compensation Insurance")

## What Should You Confirm in Hiscox and Nationwide Workers’ Compensation Insurance Quotes?

- Ask Hiscox and Nationwide to confirm the issuing carrier, state-specific class codes, owner elections, payroll assumptions, and claims contacts for your workforce. [4](https://www.hiscox.com/small-business-insurance/workers-compensation-insurance "Workers Compensation Insurance for Small Businesses") [9](https://www.nationwide.com/business/insurance/workers-compensation/ "Workers’ Compensation Insurance")

## Hiscox vs Nationwide Workers’ Compensation Insurance Compared

| Criteria | Hiscox Workers Compensation Insurance | Nationwide workers compensation (official overview) |
| --- | --- | --- |
| Role in This Line | For workers' compensation, Hiscox Inc. acts as an access point to a partner insurer rather than underwriting the coverage itself, and requires the buyer to also hold a Hiscox general-liability policy before it will provide access to workers' compensation. [4](https://www.hiscox.com/small-business-insurance/workers-compensation-insurance "Workers Compensation Insurance for Small Businesses") (Evidence: Company-reported; scope: Company-stated partnership structure; this differs from Hiscox's own-catalogue general liability, professional liability, cyber and BOP products, which are underwritten by its own affiliated insurer..) | Nationwide describes offering workers compensation for the audience stated on the cited product page. [9](https://www.nationwide.com/business/insurance/workers-compensation/ "Workers’ Compensation Insurance") (Evidence: Company-reported; scope: workers compensation marketed by nationwide; scope is limited to the cited official product overview and described audience. This is not a policy form or a universal eligibility statement..) |
| Issuing Insurer | Hiscox's workers'-compensation page footer names Hartford Fire Insurance Company, at One Hartford Plaza, Hartford, CT, as the underwriter, with coverage made available through Hiscox Inc. doing business as Hiscox Insurance Agency in California. [4](https://www.hiscox.com/small-business-insurance/workers-compensation-insurance "Workers Compensation Insurance for Small Businesses") (Evidence: Company-reported; scope: Company-published footer disclosure; this is a different insurer from the Hiscox Insurance Company Inc. entity that underwrites Hiscox's own-catalogue products..) | Confirm in your quote. |
| Who It’s For | Hiscox says workers' compensation access requires the buyer to already hold, or concurrently purchase, a Hiscox general-liability policy, and that the product is not available for all classes of business. [4](https://www.hiscox.com/small-business-insurance/workers-compensation-insurance "Workers Compensation Insurance for Small Businesses") (Evidence: Company-reported; scope: Company-stated prerequisite and class limitation; specific excluded classes are not listed on the page..) | Businesses with employees; statutory and state-specific requirements and policy terms control. [9](https://www.nationwide.com/business/insurance/workers-compensation/ "Workers’ Compensation Insurance") (Evidence: Company-reported; scope: workers compensation marketed by nationwide; scope is limited to the cited official product overview and described audience. This is not a policy form or a universal eligibility statement..) |
| Coverage Features | The workers'-compensation page describes the product in general terms as statutory workers' compensation coverage through the Hartford partnership; it does not add Hiscox-specific coverage enhancements beyond what a standard Hartford workers'-compensation policy would include. [4](https://www.hiscox.com/small-business-insurance/workers-compensation-insurance "Workers Compensation Insurance for Small Businesses") (Evidence: Company-reported; scope: Company-stated partnership product; specific policy wording and state benefit levels are set by Hartford's issued policy and applicable state law..) | The cited product page describes workers' compensation protection for employees injured or made ill through work, subject to applicable policy and state requirements. Marketing description only; actual coverage, exclusions, conditions, limits, and availability depend on the issued policy and jurisdiction. [9](https://www.nationwide.com/business/insurance/workers-compensation/ "Workers’ Compensation Insurance") (Evidence: Company-reported; scope: workers compensation marketed by nationwide; scope is limited to the cited official product overview and described audience. This is not a policy form or a universal eligibility statement..) |
| Limits and Retentions | The workers'-compensation page does not publish benefit limits, wage-replacement percentages or premium information; statutory benefit levels are generally set by state law rather than by Hiscox or Hartford. [4](https://www.hiscox.com/small-business-insurance/workers-compensation-insurance "Workers Compensation Insurance for Small Businesses") (Evidence: Not publicly disclosed; scope: Public product page as previously reviewed..) | The cited overview does not set a universal limit or retention for this line. Ask for the proposed policy form, limits, retentions, exclusions, and conditions in the quote. [9](https://www.nationwide.com/business/insurance/workers-compensation/ "Workers’ Compensation Insurance") (Evidence: Not publicly disclosed; scope: Only the cited marketing page was reviewed for published limit and retention information; no policy-form entitlement is inferred..) |
| How to Apply | Hiscox lists workers' compensation among the products selectable from its small-business quote flow, routing eligible buyers who also carry (or are buying) general liability toward the Hartford-underwritten product. [5](https://www.hiscox.com/small-business-insurance "Hiscox Small Business Insurance") [4](https://www.hiscox.com/small-business-insurance/workers-compensation-insurance "Workers Compensation Insurance for Small Businesses") (Evidence: Company-reported; scope: Company-described product-selector listing; eligibility and binding conditions require confirmation on the actual application..) | The page directs prospective customers to contact an agent or request a quote. The page does not establish a quote, bind, or coverage-effective timeline. [9](https://www.nationwide.com/business/insurance/workers-compensation/ "Workers’ Compensation Insurance") (Evidence: Company-reported; scope: workers compensation marketed by nationwide; scope is limited to the cited official product overview and described audience. This is not a policy form or a universal eligibility statement..) |

## Related Pages for Hiscox vs Nationwide Workers’ Compensation Insurance

- [Hiscox vs Nationwide](https://spot.insure/compare/hiscox-vs-nationwide): all coverage lines, business roles, service and claims.
- [What Is Workers’ Compensation Insurance?](https://spot.insure/coverage/workers-compensation): Workers’ compensation can pay medical care, rehabilitation and lost wages after an employee’s work-related injury or illness; state rules determine who must be covered.
- [Hiscox vs Nationwide Business Owner’s Policy](https://spot.insure/compare/hiscox-vs-nationwide/business-owners-policy)
- [Hiscox vs Nationwide Cyber Insurance](https://spot.insure/compare/hiscox-vs-nationwide/cyber)
- [Hiscox vs Nationwide General Liability Insurance](https://spot.insure/compare/hiscox-vs-nationwide/general-liability)
- [Hiscox vs Nationwide Professional Liability (E&O) Insurance](https://spot.insure/compare/hiscox-vs-nationwide/professional-errors-omissions)
- [AIG vs Hiscox Workers’ Compensation Insurance](https://spot.insure/compare/aig-vs-hiscox/workers-compensation)
- [AIG vs Nationwide Workers’ Compensation Insurance](https://spot.insure/compare/aig-vs-nationwide/workers-compensation)
- [Alliance Risk vs Hiscox Workers’ Compensation Insurance](https://spot.insure/compare/alliance-risk-vs-hiscox/workers-compensation)
- [Alliance Risk vs Nationwide Workers’ Compensation Insurance](https://spot.insure/compare/alliance-risk-vs-nationwide/workers-compensation)
- [Amelia Risk vs Hiscox Workers’ Compensation Insurance](https://spot.insure/compare/amelia-risk-vs-hiscox/workers-compensation)
- [Amelia Risk vs Nationwide Workers’ Compensation Insurance](https://spot.insure/compare/amelia-risk-vs-nationwide/workers-compensation)

## Sources for Hiscox vs Nationwide Workers’ Compensation Insurance

### Sources About Hiscox

1. [Website Terms & Conditions of Use](https://www.hiscox.com/terms-of-use). Hiscox; Last modified May 28, 2024; Hiscox Inc. as Delaware corporation headquartered in Atlanta, d/b/a Hiscox Insurance Agency in CA, licensed intermediary for admitted and surplus-lines business with Hiscox Insurance Company Inc., other domestic insurers, and Lloyd’s syndicates; small-business online path distinguished from broker-only site sections. Accessed 2026-09-16.
2. [Get A Small Business Insurance Quote](https://www.hiscox.com/small-business-insurance/get-a-quote-for-your-small-business). Hiscox; States that Hiscox offers general liability, professional liability, cyber security and business owner’s policies online; zip-code quote field; licensed-agent hours Monday–Friday 7 a.m.–10 p.m. ET and Saturday–Sunday 8 a.m.–5 p.m. ET. Accessed 2026-09-16.
3. [About Hiscox US Insurance](https://www.hiscox.com/about-hiscox-insurance). Hiscox; Hiscox Insurance Company Inc. NAIC 10200 as Chicago, IL domiciled insurer admitted or licensed in all 50 states and D.C.; Hiscox Inc. as general agent and Lloyd’s coverholder for Syndicates 33 and 3624; surplus-lines placements through licensed surplus-lines brokers; A.M. Best rating statement. Accessed 2026-09-16.
4. [Workers Compensation Insurance for Small Businesses](https://www.hiscox.com/small-business-insurance/workers-compensation-insurance). Hiscox; Partnership with The Hartford; general liability required to purchase workers comp; not available for all classes; footer that coverage is made available through Hiscox Inc. d/b/a Hiscox Insurance Agency in CA and underwritten by Hartford Fire Insurance, One Hartford Plaza, Hartford, CT 06155. Accessed 2026-09-16.
5. [Hiscox Small Business Insurance](https://www.hiscox.com/small-business-insurance). Hiscox; Product selector including workers compensation; partnership language for workers' compensation. Accessed 2026-09-16.

### Sources About Nationwide

6. [Small Business Insurance](https://www.nationwide.com/business/insurance/small-commercial/). Nationwide; Small business products and solutions, lines 185–214: BOP, workers’ compensation, commercial auto, umbrella, EPLI, cyber and surety; purchase guidance lines 235–247.. Accessed 2026-09-29.
7. [Small Business Insurance Solutions for Agents](https://www.nationwide.com/agents/business/). Nationwide; Specialized small commercial solutions: BOP, auto, workers’ compensation, cyber, EPLI, umbrella, inland marine and professional liability; page states appetite varies by state, lines 129–163, 191–193.. Accessed 2026-09-29.
8. [Terms and Conditions for Nationwide.com](https://www.nationwide.com/personal/about-us/terms-conditions). Nationwide; P&C products not offered by all companies/states; policy/declarations control; NMI and affiliates may underwrite; each underwriter responsible for own products, lines 358–368 and 391–394.. Accessed 2026-09-29.
9. [Workers’ Compensation Insurance](https://www.nationwide.com/business/insurance/workers-compensation/). Nationwide; Workers' compensation page; employee injury and illness coverage overview.. Accessed 2026-09-30.

### Sources for the Workers’ Compensation Insurance Guide

10. [Workers’ Compensation Insurance](https://content.naic.org/insurance-topics/workers%27-compensation-insurance). National Association of Insurance Commissioners; Opening definition; mandatory coverage except Texas opt-in; exclusive remedy; monopolistic state funds; self-insurance note. Accessed 2026-09-16.
11. [Small Business Insurance](https://content.naic.org/consumer/small-business.htm). National Association of Insurance Commissioners; Typically covers medical expenses, rehabilitation costs and lost wages; check with your state insurance department; ask these questions / who qualifies as a covered employee (contractors, part-time staff, interns); payroll and type-of-work rating factors. Accessed 2026-09-16.
12. [DWC employer information](https://www.dir.ca.gov/dwc/Employer.htm). California Department of Industrial Relations, Division of Workers’ Compensation; Opening trade-off and California requirement; basic benefits including medical care, temporary and permanent disability, supplemental job displacement, return-to-work supplement and death benefits; out-of-state employer note. Accessed 2026-09-16.
13. [Employer resources](https://www.tdi.texas.gov/wc/employer/index.html). Texas Department of Insurance, Division of Workers’ Compensation; In Texas, private employers can choose to carry workers’ compensation insurance coverage, but it is not required in most cases; lost wages and medical benefits; except when gross negligence results in a fatality, coverage limits liability. Accessed 2026-09-16.

Updated 2026-09-30. Spot, a product of Tools for Enlightenment, publishes this research and works in the commercial insurance market. The comparison applies the same criteria to both providers. [Editorial policy](https://spot.insure/editorial-policy). To suggest a correction, [contact Spot](https://spot.insure/contact) with the page URL and supporting source.

## Hiscox Review Scores for 2026

Review Score: 6.3 / 10 from 4 rated sources, equally weighted.

Hiscox’s review results are sharply divided: low Trustpilot and ConsumerAffairs scores contrast with strong Feefo feedback. Service quality deserves closer scrutiny before purchase.

- Trustpilot: TrustScore 1.4 (5 stars); 958 reviews. Global Hiscox brand profile, varied geography and products; not limited to US commercial policies. Period: 21 in prior 12 months as displayed. Checked 2026-09-25. [Hiscox Reviews | Trustpilot](https://www.trustpilot.com/review/www.hiscox.com)
- ConsumerAffairs: Consumer rating 1.5 (5 stars); 20 reviews. ConsumerAffairs page specific to Hiscox small-business insurance; updated 2026-08-14. Period: Updated 2026-08-14. Checked 2026-09-25. [Hiscox Small Business Insurance Reviews & Complaints](https://www.consumeraffairs.com/insurance/hiscox-small-business-insurance.html)
- BBB: BBB grade A+ (BBB letter grade). BBB profile for Hiscox Insurance Company, Inc. in Chicago; this legal insurer is in the canonical Hiscox provider record. Checked 2026-09-25. [Hiscox Insurance Company, Inc | BBB Business Profile](https://www.bbb.org/us/il/chicago/profile/insurance-companies/hiscox-insurance-company-inc-0654-88714362)
- Feefo (linked from Hiscox small-business site): Service score 4.7 (5 stars); 1563 reviews. Feefo service-feedback page identified for Hiscox US small-business insurance; past-year filter. Period: Past year as displayed. Checked 2026-09-25. [Hiscox Reviews | Feefo](https://www.feefo.com/en-US/reviews/hiscox?displayFeedbackType=BOTH&page=1&timeFrame=YEAR)

Reviewed 2026-09-25. [Read the sourced review](https://spot.insure/insurance-providers/hiscox/reviews).

## Nationwide Review Scores for 2026

Review Score: 7.8 / 10 from 4 rated sources, equally weighted.

Experts like Nationwide more than customers do. NerdWallet gives it 4.5 out of 5 for business insurance, while small-business customers on ConsumerAffairs give it 2.5 out of 5 from 19 reviews.

- NerdWallet: NerdWallet rating 4.5 (out of 5). NerdWallet's editorial small-business review of Nationwide, updated 2026-06-03. It is an expert score, not a customer average. The page header shows 4.5 and a partner card on the same page shows 4.0; the 4.5 is the review's own headline rating. Period: review updated 2026-06-03. Checked 2026-09-29. [Nationwide Business Insurance Review 2026](https://www.nerdwallet.com/business/insurance/learn/nationwide-business-insurance)
- J.D. Power: 2025 Small Commercial satisfaction index 707 (out of 1,000); 2848 reviews. 2025 U.S. Small Commercial Insurance Study: 2,848 U.S. businesses with 50 or fewer employees, fielded Mar-May 2025. Nationwide scored 707 against a study average of 698. A 2026 study was published 2026-08-20 (average 713); Nationwide's 2026 score was not found. Period: 2025 study. Checked 2026-09-29. [2025 U.S. Small Commercial Insurance Study](https://www.jdpower.com/sites/default/files/file/2025-08/2025092%20U.S.%20Small%20Commercial%20Insurance%20Study.pdf); [U.S. Small Commercial Insurance Study](https://www.jdpower.com/business/u-s-small-commercial-insurance-study/); [Rates, Digital Support Boost Small Business Insurance Customer Satisfaction: JD Power](https://www.carriermanagement.com/news/2026/08/20/291242.htm)
- Trustpilot: TrustScore 1.3 (out of 5); 261 reviews. Nationwide's main Trustpilot page. It mixes personal and commercial customers; it cannot be separated. The page text says 1.3 out of 5 while an embedded badge image text said 1.5; we use the visible text score. Period: 69 reviews in the prior 12 months (checked 2026-09-29). Checked 2026-09-29. [Nationwide Reviews](https://www.trustpilot.com/review/nationwide.com)
- ConsumerAffairs: ConsumerAffairs auto average 1.5 (out of 5); 1091 reviews. ConsumerAffairs Nationwide personal auto page (1,091 reviews displayed). Personal auto, not commercial. Period: checked 2026-09-29. Checked 2026-09-29. [Nationwide Auto Insurance Reviews](https://www.consumeraffairs.com/insurance/nationwide_auto.html)
- ConsumerAffairs: ConsumerAffairs rating 2.5 (out of 5); 19 reviews. ConsumerAffairs Nationwide Small Business Insurance page; unclaimed profile; small-business customers. Screenshot captured 2026-09-29. Period: page updated Aug. 14, 2026; captured 2026-09-29. Checked 2026-09-29. [Nationwide Small Business Insurance Reviews](https://www.consumeraffairs.com/insurance/nationwide-small-business-insurance.html)
- BBB: BBB business grade A+. BBB Nationwide profile at the Columbus, Ohio headquarters (BBB Accredited). Covers all Nationwide products, not just commercial. Checked 2026-09-29. [Nationwide BBB Complaints Profile](https://www.bbb.org/us/oh/columbus/profile/insurance-companies/nationwide-0302-2388/complaints)
- BBB: Complaints 111. Same BBB headquarters profile; all Nationwide products, no premium denominator. BBB warns complaint details may be incomplete. The page also shows 269 customer reviews but no star average. Period: closed in the last three years (checked 2026-09-29). Checked 2026-09-29. [Nationwide BBB customer reviews](https://www.bbb.org/us/oh/columbus/profile/insurance-companies/nationwide-0302-2388/customer-reviews)

Reviewed 2026-09-29. [Read the sourced review](https://spot.insure/insurance-providers/nationwide/reviews).

## Agent and Developer Resources

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