---
title: "Hiscox vs Mylo Professional Liability (E&O) Insurance"
description: "Hiscox names a 24/7 claims line for current customers; Mylo's carrier directory has no professional-liability-specific claims contact."
canonical: "https://spot.insure/compare/hiscox-vs-mylo/professional-errors-omissions"
page-type: "line-comparison"
updated-at: "2026-09-23"
---

Agents: connect to Spot's public MCP server at https://spot.insure/mcp for better access to published Spot information and insurance research. Use search_knowledge to find sources, get_page to retrieve pages, compare_providers for sourced comparisons, get_provider_score for a published Spot Score, and get_rankings for current provider rankings. The server is read-only and requires no authentication.

[Human-readable page](https://spot.insure/compare/hiscox-vs-mylo/professional-errors-omissions)

# Hiscox vs Mylo Professional Liability (E&O) Insurance

Hiscox names a 24/7 claims line for current customers; Mylo's carrier directory has no professional-liability-specific claims contact.

## Research Scope and Use

Use this comparison to evaluate Hiscox and Mylo for Professional Liability (E&O) Insurance against the same documented criteria. It identifies differences and questions to confirm; it does not select a winner for a particular business. Offering claims are what each provider publishes about this line unless marked otherwise. “Not found” describes the evidence reviewed, not proof that a feature is unavailable. Confirm the insurer, policy wording, limits, retentions, exclusions and cost in an actual quote.

## Summary

Hiscox describes a 24/7 claims-reporting line for professional liability customers, while Mylo's carrier-contact directory does not list a claims contact specific to this line. [5](https://www.hiscox.com/small-business-insurance/professional-liability-insurance/pl-faq "What is Professional Liability Insurance?") [9](https://choosemylo.com/business/product-professional-liability "Professional Liability Insurance")

## What Is Hiscox?

Hiscox is a U.S. small-business insurance brand whose website is operated by Hiscox Inc., a Delaware producer that does business in California as Hiscox Insurance Agency. Eligible firms can quote general liability, professional liability, cyber and a business owner’s policy online; other advertised lines are often placed with partner insurers, so the issuing company on each quote still has to be checked. [1](https://www.hiscox.com/terms-of-use "Website Terms & Conditions of Use") [2](https://www.hiscox.com/small-business-insurance/get-a-quote-for-your-small-business "Get A Small Business Insurance Quote") [3](https://www.hiscox.com/about-hiscox-insurance "About Hiscox US Insurance")

[Hiscox profile](https://spot.insure/insurance-providers/hiscox)

## What Is Mylo Insurance?

Mylo is an independent insurance broker for small and growing businesses. It recommends coverage and compares available quotes from multiple carriers online or with a licensed advisor; the insurer named on the resulting policy provides the coverage. [7](https://choosemylo.com/business/business-insurance "Small Business Insurance") [8](https://choosemylo.com/our-story "About Mylo")

[Mylo profile](https://spot.insure/insurance-providers/mylo)

## What Is Professional Errors and Omissions (E&O) Insurance?

Professional errors and omissions (E&O) insurance, also called professional liability insurance, addresses claims that professional services or advice caused a client financial loss. What's covered depends on the services actually scheduled in the policy, not the product label alone. [11](https://www.tdi.texas.gov/commercial/pl-faq.html "FAQ: Professional liability insurance") [12](https://www.iii.org/article/professional-liability-insurance "Professional liability insurance") [13](https://www.sba.gov/counseling/launch-your-business/#business-insurance "Get business insurance") [14](https://www.hiscox.com/documents/pl-sample-policy-wording.pdf "Professional Liability – US Direct Errors and Omissions Insurance")

## Key Differences in Professional Liability (E&O) Insurance

### Who Carries the Risk

Hiscox names Hiscox Insurance Company Inc. as the underwriter of its admitted professional liability policies and sells the product directly online. [6](https://www.hiscox.com/documents/partner-agent/appetite_guide/Hiscox-NOW-Appetite-Guide.pdf "Hiscox US Agent Appetite Guide") Mylo instead compares professional liability quotes from top-rated business insurance companies to find a combination of coverage and price, without naming an insurer itself. [9](https://choosemylo.com/business/product-professional-liability "Professional Liability Insurance") [9](https://choosemylo.com/business/product-professional-liability "Professional Liability Insurance") [10](https://choosemylo.com/contact-your-carrier "Contact Your Carrier")

### What Triggers a Covered Claim

Mylo describes the policy responding to breach-of-contract claims, bodily injury or property damage claims, financial-loss claims, and consequential-damages claims arising from a client relationship, spanning examples from app development to financial planning to beauty-salon services. [9](https://choosemylo.com/business/product-professional-liability "Professional Liability Insurance") Hiscox's reviewed page centers its coverage description on the claims-made structure of the policy rather than naming specific triggering claim types. [5](https://www.hiscox.com/small-business-insurance/professional-liability-insurance/pl-faq "What is Professional Liability Insurance?")

### Reporting a Claim

A Hiscox professional-liability FAQ tells current customers the claims phone line is open 24 hours a day, 7 days a week, separate from the general claims-center hours listed elsewhere on its site:

A professional-liability FAQ tells current customers that the claims phone line is open 24 hours a day, 7 days a week, separate from the general claims-center hours listed elsewhere on the Hiscox site. [5](https://www.hiscox.com/small-business-insurance/professional-liability-insurance/pl-faq "What is Professional Liability Insurance?") (Evidence: Company-reported; scope: Company-described claims-reporting availability for this product's FAQ; does not establish claim outcomes or turnaround time..)

Mylo's carrier-contact directory lists claims phone numbers by carrier for Auto & Home and Business policies generally, but does not identify a professional-liability-specific claims contact or process. [10](https://choosemylo.com/contact-your-carrier "Contact Your Carrier")

## What to Confirm in Professional Liability (E&O) Insurance Quotes

- Confirm whether Hiscox sells this product directly in your state, since it excludes Alaska. [4](https://www.hiscox.com/small-business-insurance/professional-liability-insurance "Professional Liability Insurance for Small Businesses")
- Ask Mylo which carrier it places your quote with and how to reach that carrier's claims line specifically. [10](https://choosemylo.com/contact-your-carrier "Contact Your Carrier")
- Ask Mylo whether your quote is claims-made or occurrence, and whether tail coverage is included or priced separately. [9](https://choosemylo.com/business/product-professional-liability "Professional Liability Insurance")
- Ask both firms for the policy limit and retention, since neither publishes figures. [5](https://www.hiscox.com/small-business-insurance/professional-liability-insurance/pl-faq "What is Professional Liability Insurance?") [9](https://choosemylo.com/business/product-professional-liability "Professional Liability Insurance") [10](https://choosemylo.com/contact-your-carrier "Contact Your Carrier")

## Offering Details

| Criteria | Hiscox Professional Liability Insurance | Mylo Professional Liability Insurance |
| --- | --- | --- |
| Role in This Line | Hiscox Inc., a licensed insurance intermediary, sells professional liability (errors and omissions) coverage directly online to small businesses as part of its Hiscox NOW admitted small-business catalogue. [3](https://www.hiscox.com/about-hiscox-insurance "About Hiscox US Insurance") [4](https://www.hiscox.com/small-business-insurance/professional-liability-insurance "Professional Liability Insurance for Small Businesses") (Evidence: Company-reported; scope: Company-stated online small-business channel..) | Mylo brokers professional liability insurance by comparing quotes from multiple business insurance companies rather than underwriting the policy itself. [9](https://choosemylo.com/business/product-professional-liability "Professional Liability Insurance") (Evidence: Company-reported; scope: Professional liability product page..) |
| Issuing Insurer | Hiscox's appetite guide and About Hiscox US page name Hiscox Insurance Company Inc. (NAIC 10200) as the underwriter of admitted Hiscox NOW professional-liability policies. [6](https://www.hiscox.com/documents/partner-agent/appetite_guide/Hiscox-NOW-Appetite-Guide.pdf "Hiscox US Agent Appetite Guide") [3](https://www.hiscox.com/about-hiscox-insurance "About Hiscox US Insurance") (Evidence: Company-reported; scope: Admitted small-business professional liability as described in company materials; the exact contracting entity for a particular state or channel should be confirmed on the quote..) | The professional liability product page and Mylo's carrier-contact directory do not name the insurer that would issue a professional liability policy; the directory groups carriers under generic Auto & Home and Business categories only. [9](https://choosemylo.com/business/product-professional-liability "Professional Liability Insurance") [10](https://choosemylo.com/contact-your-carrier "Contact Your Carrier") (Evidence: Not publicly disclosed; scope: Checked the professional liability product page and the carrier-contact directory on 2026-09-23; neither ties a named carrier to this line..) |
| Who It’s For | Hiscox says professional liability is licensed for sale in 49 states and Washington, D.C., excluding Alaska, and that if it does not sell the product online in a buyer's state, a specialist broker may be able to help instead. [4](https://www.hiscox.com/small-business-insurance/professional-liability-insurance "Professional Liability Insurance for Small Businesses") [6](https://www.hiscox.com/documents/partner-agent/appetite_guide/Hiscox-NOW-Appetite-Guide.pdf "Hiscox US Agent Appetite Guide") (Evidence: Company-reported; scope: Company-stated jurisdiction for the online small-business catalogue; the appetite guide's technology classes (IT consultants, software development) illustrate typical buyers but do not guarantee acceptance for any one applicant..) | Mylo markets this line to businesses that could face a claim from a client unhappy with their professional services, using examples spanning app development, financial planning and beauty-salon services. [9](https://choosemylo.com/business/product-professional-liability "Professional Liability Insurance") (Evidence: Company-reported; scope: Product page examples; a particular business's eligibility depends on underwriting..) |
| Coverage Features | Hiscox describes professional liability as a claims-made policy, meaning a claim is covered only if it is made (and typically reported) while the policy is active, rather than an occurrence policy covering incidents regardless of when the claim surfaces. [5](https://www.hiscox.com/small-business-insurance/professional-liability-insurance/pl-faq "What is Professional Liability Insurance?") (Evidence: Company-reported; scope: Product FAQ description; exact triggers, retroactive dates, exclusions and wording are set by the issued policy..) | Mylo describes the policy responding to breach-of-contract claims, bodily injury or property damage claims, financial-loss claims, and consequential-damages claims arising from a client relationship. [9](https://choosemylo.com/business/product-professional-liability "Professional Liability Insurance") (Evidence: Company-reported; scope: Product page coverage descriptions; actual insuring agreements and exclusions are set by the issued policy..)<br><br>Mylo explains that professional liability comes in claims-made and occurrence forms, and that tail coverage can be added to a claims-made policy to extend reporting after it ends. [9](https://choosemylo.com/business/product-professional-liability "Professional Liability Insurance") (Evidence: Company-reported; scope: Product page FAQ; which form and tail terms are offered depends on the placed carrier..) |
| Limits and Retentions | The professional-liability pages reviewed do not publish standard limit, retention or deductible amounts; specific figures are shown only on a quote. [4](https://www.hiscox.com/small-business-insurance/professional-liability-insurance "Professional Liability Insurance for Small Businesses") [5](https://www.hiscox.com/small-business-insurance/professional-liability-insurance/pl-faq "What is Professional Liability Insurance?") (Evidence: Not publicly disclosed; scope: Public product and FAQ pages as previously reviewed..) | Not described in the reviewed sources. |
| How to Apply | Hiscox says eligible buyers can quote and buy professional liability online, with licensed advisors available by phone during posted hours for questions during the process. [4](https://www.hiscox.com/small-business-insurance/professional-liability-insurance "Professional Liability Insurance for Small Businesses") (Evidence: Company-reported; scope: Company-described online application; eligibility and binding conditions require confirmation on the actual application..) | Mylo says it recommends coverage customized to the business and compares professional liability quotes from top-rated business insurance companies to find a combination of coverage and price. [9](https://choosemylo.com/business/product-professional-liability "Professional Liability Insurance") (Evidence: Company-reported; scope: Product page "How will Mylo find me the right policy?" section..) |
| Claims Support | A professional-liability FAQ tells current customers that the claims phone line is open 24 hours a day, 7 days a week, separate from the general claims-center hours listed elsewhere on the Hiscox site. [5](https://www.hiscox.com/small-business-insurance/professional-liability-insurance/pl-faq "What is Professional Liability Insurance?") (Evidence: Company-reported; scope: Company-described claims-reporting availability for this product's FAQ; does not establish claim outcomes or turnaround time..) | Mylo's carrier-contact page lists claims phone numbers by carrier for Auto & Home and Business policies generally, but does not identify a professional-liability-specific claims contact or process. [10](https://choosemylo.com/contact-your-carrier "Contact Your Carrier") (Evidence: Not found in reviewed sources; scope: Carrier-contact directory checked 2026-09-23; entries are organized by carrier and general product category, not by coverage line..) |

## Full Comparison

- [Hiscox vs Mylo](https://spot.insure/compare/hiscox-vs-mylo): all coverage lines, business roles, service and claims.
- [What Is Professional Errors and Omissions (E&O) Insurance?](https://spot.insure/coverage/professional-errors-omissions): Professional E&O insurance addresses claims that a mistake in your advice or services caused a client financial loss.
- [Hiscox vs Mylo Business Owner’s Policy](https://spot.insure/compare/hiscox-vs-mylo/business-owners-policy)
- [Hiscox vs Mylo Cyber Insurance](https://spot.insure/compare/hiscox-vs-mylo/cyber)
- [Hiscox vs Mylo General Liability Insurance](https://spot.insure/compare/hiscox-vs-mylo/general-liability)
- [Hiscox vs Mylo Workers’ Compensation Insurance](https://spot.insure/compare/hiscox-vs-mylo/workers-compensation)
- [Alliance Risk vs Hiscox Professional Liability (E&O) Insurance](https://spot.insure/compare/alliance-risk-vs-hiscox/professional-errors-omissions)
- [Alliance Risk vs Mylo Professional Liability (E&O) Insurance](https://spot.insure/compare/alliance-risk-vs-mylo/professional-errors-omissions)
- [At-Bay vs Hiscox Professional Liability (E&O) Insurance](https://spot.insure/compare/at-bay-vs-hiscox/professional-errors-omissions)
- [At-Bay vs Mylo Professional Liability (E&O) Insurance](https://spot.insure/compare/at-bay-vs-mylo/professional-errors-omissions)
- [Beazley vs Hiscox Professional Liability (E&O) Insurance](https://spot.insure/compare/beazley-vs-hiscox/professional-errors-omissions)
- [Beazley vs Mylo Professional Liability (E&O) Insurance](https://spot.insure/compare/beazley-vs-mylo/professional-errors-omissions)

## Sources

### Hiscox

1. [Website Terms & Conditions of Use](https://www.hiscox.com/terms-of-use). Hiscox; Last modified May 28, 2024; Hiscox Inc. as Delaware corporation headquartered in Atlanta, d/b/a Hiscox Insurance Agency in CA, licensed intermediary for admitted and surplus-lines business with Hiscox Insurance Company Inc., other domestic insurers, and Lloyd’s syndicates; small-business online path distinguished from broker-only site sections. Accessed 2026-09-16.
2. [Get A Small Business Insurance Quote](https://www.hiscox.com/small-business-insurance/get-a-quote-for-your-small-business). Hiscox; States that Hiscox offers general liability, professional liability, cyber security and business owner’s policies online; zip-code quote field; licensed-agent hours Monday–Friday 7 a.m.–10 p.m. ET and Saturday–Sunday 8 a.m.–5 p.m. ET. Accessed 2026-09-16.
3. [About Hiscox US Insurance](https://www.hiscox.com/about-hiscox-insurance). Hiscox; Hiscox Insurance Company Inc. NAIC 10200 as Chicago, IL domiciled insurer admitted or licensed in all 50 states and D.C.; Hiscox Inc. as general agent and Lloyd’s coverholder for Syndicates 33 and 3624; surplus-lines placements through licensed surplus-lines brokers; A.M. Best rating statement. Accessed 2026-09-16.
4. [Professional Liability Insurance for Small Businesses](https://www.hiscox.com/small-business-insurance/professional-liability-insurance). Hiscox; Professional liability/E&O product; licensed in 49 states and Washington, D.C. (Alaska excluded); specialist-broker assistance if not licensed in a state; licensed-advisor hours. Accessed 2026-09-16.
5. [What is Professional Liability Insurance?](https://www.hiscox.com/small-business-insurance/professional-liability-insurance/pl-faq). Hiscox; Claims-made description; current-customer claim number described as open 24 hours a day, 7 days a week. Accessed 2026-09-16.
6. [Hiscox US Agent Appetite Guide](https://www.hiscox.com/documents/partner-agent/appetite_guide/Hiscox-NOW-Appetite-Guide.pdf). Hiscox; Hiscox NOW admitted GL, PL, cyber and BOP underwritten by Hiscox Insurance Company Inc.; technology classes including IT consultants and software development. Accessed 2026-09-16.

### Mylo

7. [Small Business Insurance](https://choosemylo.com/business/business-insurance). Mylo; Hero; What Insurance Does A Small Business Need (Business Owners Policy listing); Get My Quote; Business Insurance FAQs; commercial-product navigation; footer legal disclosure. Accessed 2026-09-16.
8. [About Mylo](https://choosemylo.com/our-story). Mylo; Your Digital One-Stop Shop; The Broker Advantage; Proven Heritage, Powerful Future; About Mylo FAQs. Accessed 2026-09-15.
9. [Professional Liability Insurance](https://choosemylo.com/business/product-professional-liability). Mylo; Professional Liability? But I Do Good Work; What does professional liability cover?; Professional liability FAQs (claims-made vs. occurrence, tail coverage); How will Mylo find me the right policy?. Accessed 2026-09-23.
10. [Contact Your Carrier](https://choosemylo.com/contact-your-carrier). Mylo; Carrier contact list grouped by Auto & Home, Business and Claims; no professional-liability-specific entry. Accessed 2026-09-23.

### Professional Liability (E&O) Insurance Guide

11. [FAQ: Professional liability insurance](https://www.tdi.texas.gov/commercial/pl-faq.html). Texas Department of Insurance; What’s professional liability coverage?; What types of damages…; What’s general liability insurance?; Do I need professional liability… if I have general liability…?; Is professional liability insurance required?; Can a client require…?; What’s the difference between occurrence policies and claims-made policies. Accessed 2026-09-16.
12. [Professional liability insurance](https://www.iii.org/article/professional-liability-insurance). Insurance Information Institute; Opening paragraphs (professional services/advice and E&O name); Claims not covered by general liability; What types of businesses need professional liability insurance?; What’s covered… and what’s not (claims-made versus occurrence, defense and judgments, non-financial/intentional limits, BOP/in-home exclusion). Accessed 2026-09-16.
13. [Get business insurance](https://www.sba.gov/counseling/launch-your-business/#business-insurance). U.S. Small Business Administration; Six common types of business insurance table. Accessed 2026-09-16.
14. [Professional Liability – US Direct Errors and Omissions Insurance](https://www.hiscox.com/documents/pl-sample-policy-wording.pdf). Hiscox Inc. specimen; About this Policy / Coverage for Claims Made Against You; I.A Insuring Agreement; I.B Defense; I.C Settlement; II.A Notice of Claims; II.C Optional Extended Reporting Period; III.A, III.K, III.M, III.R, III.S Exclusions; IV.A–B Limits and Deductible; VI.O Professional Services; VI.U Wrongful Act. Accessed 2026-09-16.

Updated 2026-09-23. Spot, a product of Tools for Enlightenment, publishes this research and works in the commercial insurance market. The comparison applies the same criteria to both providers. [Editorial policy](https://spot.insure/editorial-policy). To suggest a correction, [contact Spot](https://spot.insure/contact) with the page URL and supporting source.

## Agent and Developer Resources

- [Markdown page](https://spot.insure/compare/hiscox-vs-mylo/professional-errors-omissions.md)
- [Developer resources](https://spot.insure/developers)
- [Public MCP server](https://spot.insure/mcp)
- [MCP server manifest](https://spot.insure/server.json)
- [OpenAPI description](https://spot.insure/openapi.json)
- [Public page index](https://spot.insure/llms.txt)