---
title: "Founder Shield vs Newfront Telehealth Insurance"
description: "Founder Shield places A- rated telehealth cover; Newfront brokers any-stage digital-health programs with a client platform."
canonical: "https://spot.insure/compare/foundershield-vs-newfront/virtual-care-telehealth"
page-type: "line-comparison"
updated-at: "2026-09-23"
---

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[Human-readable page](https://spot.insure/compare/foundershield-vs-newfront/virtual-care-telehealth)

# Founder Shield vs Newfront Telehealth Insurance

Founder Shield places A- rated telehealth cover; Newfront brokers any-stage digital-health programs with a client platform.

## Research Scope and Use

Use this comparison to evaluate Founder Shield and Newfront for Telehealth Insurance against the same documented criteria. It identifies differences and questions to confirm; it does not select a winner for a particular business. Offering claims are what each provider publishes about this line unless marked otherwise. “Not found” describes the evidence reviewed, not proof that a feature is unavailable. Confirm the insurer, policy wording, limits, retentions, exclusions and cost in an actual quote.

## Summary

Founder Shield places Virtual Care, Telehealth, and Telemedicine Insurance with A- or better carriers, listing virtual-consultation malpractice and informed-consent claims. Newfront brokers Digital Health & Telemedicine programs for companies at any stage, with wearables support, a client platform and claims playbooks. [6](https://foundershield.com/coverage/virtual-care-telemedicine-insurance/ "Virtual Care, Telehealth, and Telemedicine Insurance") [3](https://foundershield.com/insurance-faqs/general-faqs/how-do-you-decide-which-carriers-to-approach/ "How Do You Decide Which Carriers to Approach?") [12](https://www.newfront.com/industries/digital-health-and-telemedicine "Digital Health and Telemedicine Insurance Solutions")

## What Is Founder Shield Insurance?

Founder Shield is a commercial insurance broker for venture-backed and growing businesses. Buyers can request coverage through its online portal and work with advisors on insurer selection, policy changes and claims reporting. [1](https://foundershield.com/ "Founder Shield") [2](https://apx.foundershield.com/ "Quote Portal") [3](https://foundershield.com/insurance-faqs/general-faqs/how-do-you-decide-which-carriers-to-approach/ "How Do You Decide Which Carriers to Approach?") [4](https://foundershield.com/insurance-faqs/general-faqs/what-if-our-company-grows-a-lot-or-things-change-during-the-year/ "What If Our Company Grows A Lot or Things Change During the Year?") [5](https://foundershield.com/claims/ "Claims")

[Founder Shield profile](https://spot.insure/insurance-providers/foundershield)

## What Is Newfront?

Newfront is a business-insurance and employee-benefits brokerage that combines specialist teams with online policy-management tools. It is now part of WTW. [8](https://www.newfront.com/business-insurance "Business Insurance") [9](https://www.newfront.com/total-rewards "Employee Benefits") [10](https://www.newfront.com/navigator "Newfront Navigator") [11](https://investors.wtwco.com/news-releases/news-release-details/wtw-completes-acquisition-newfront "WTW Completes Acquisition Of Newfront")

[Newfront profile](https://spot.insure/insurance-providers/newfront)

## What Is Virtual Care and Telehealth Insurance?

Virtual care and telehealth insurance addresses liability for healthcare services delivered through technology, including remote consultations. It doesn't automatically extend to cyber incidents, in-person malpractice, or product defects — those need separate confirmation in the quote. [13](https://www.beazley.com/en-us/products/healthcare-usa/virtual-care "Virtual Care") [14](https://www.hubinternational.com/industries/healthcare-business-insurance/virtual-care-insurance/ "Virtual Care Insurance Brokerage Coverage") [15](https://www.cfc.com/en-us/products/industry/ehealth/ "Digital health insurance | eHealth")

## Key Differences in Telehealth Insurance

### Placement Team Versus Dedicated Digital-Health Team

Founder Shield places this line with third-party carriers rated A- or better by AM Best and does not underwrite. Newfront brokers programs through a dedicated Digital Health & Telemedicine team and also does not underwrite; its reviewed page does not name an issuing insurer. You request Founder Shield coverage through its website or an advisor. [7](https://foundershield.com/about-us/ "About Us") [3](https://foundershield.com/insurance-faqs/general-faqs/how-do-you-decide-which-carriers-to-approach/ "How Do You Decide Which Carriers to Approach?") [12](https://www.newfront.com/industries/digital-health-and-telemedicine "Digital Health and Telemedicine Insurance Solutions")

### Malpractice and Consent Versus Program Risk Categories

Founder Shield lists medical-malpractice claims from a virtual consultation, data-privacy breaches, technological failures that affect patient care, licensing and regulatory issues, and failure to obtain informed consent. Newfront lists financial injury, professional liability, product liability and cyber liability, plus compliance support tied to data-breach and patient-privacy regulations. [6](https://foundershield.com/coverage/virtual-care-telemedicine-insurance/ "Virtual Care, Telehealth, and Telemedicine Insurance") [12](https://www.newfront.com/industries/digital-health-and-telemedicine "Digital Health and Telemedicine Insurance Solutions")

### Individual Practitioners Versus Any Stage, Including Wearables

Founder Shield markets the line to telehealth companies, hospitals and clinics offering remote services, digital health startups, and individual practitioners who see patients virtually. Newfront says it designs programs for companies at any stage, from start-up to market leader, without a stated size threshold, and addresses wearables and device-based data capture with its cyber risk group. [6](https://foundershield.com/coverage/virtual-care-telemedicine-insurance/ "Virtual Care, Telehealth, and Telemedicine Insurance") [12](https://www.newfront.com/industries/digital-health-and-telemedicine "Digital Health and Telemedicine Insurance Solutions")

### Platform Access

Newfront says clients can view policies, request changes, find certificates, submit claims and pay invoices on its platform with 24/7 access, and that it provides custom playbooks for contracts and claims. Founder Shield’s reviewed pages for this line describe a placement request rather than a policy-administration platform. Newfront’s page does not publish limit ranges. [12](https://www.newfront.com/industries/digital-health-and-telemedicine "Digital Health and Telemedicine Insurance Solutions") [7](https://foundershield.com/about-us/ "About Us") [3](https://foundershield.com/insurance-faqs/general-faqs/how-do-you-decide-which-carriers-to-approach/ "How Do You Decide Which Carriers to Approach?")

## What to Confirm in Telehealth Insurance Quotes

- Ask Founder Shield which A- or better carrier is quoting. [3](https://foundershield.com/insurance-faqs/general-faqs/how-do-you-decide-which-carriers-to-approach/ "How Do You Decide Which Carriers to Approach?")
- Ask Newfront which insurer issues each line and how wearables are treated. [12](https://www.newfront.com/industries/digital-health-and-telemedicine "Digital Health and Telemedicine Insurance Solutions")
- Confirm whether individual practitioners are eligible on Newfront’s program the way Founder Shield markets them. [6](https://foundershield.com/coverage/virtual-care-telemedicine-insurance/ "Virtual Care, Telehealth, and Telemedicine Insurance") [12](https://www.newfront.com/industries/digital-health-and-telemedicine "Digital Health and Telemedicine Insurance Solutions")
- Get limits and retentions from both. [12](https://www.newfront.com/industries/digital-health-and-telemedicine "Digital Health and Telemedicine Insurance Solutions")

## Offering Details

| Criteria | Founder Shield Virtual Care, Telehealth, and Telemedicine Insurance | Newfront Digital Health & Telemedicine Insurance |
| --- | --- | --- |
| Role in This Line | Founder Shield is a retail insurance brokerage, described on its site as “the innovation arm of The Baldwin Group,” and places Founder Shield Virtual Care, Telehealth, and Telemedicine Insurance with third-party carriers rather than underwriting the policy itself. [7](https://foundershield.com/about-us/ "About Us") (Evidence: Company-reported; scope: About-us page; applies to Founder Shield's brokerage model generally, restated here for this line..) | Newfront brokers insurance programs for digital-health and telemedicine businesses through a dedicated Digital Health & Telemedicine team; it does not underwrite the coverage. [12](https://www.newfront.com/industries/digital-health-and-telemedicine "Digital Health and Telemedicine Insurance Solutions") (Evidence: Company-reported; scope: Digital health page intro and Our approach section..) |
| Issuing Insurer | Founder Shield says it places policies, including Founder Shield Virtual Care, Telehealth, and Telemedicine Insurance, only with carriers rated A- or better by AM Best, chosen for the client's industry. It does not name the issuing insurer for this line; that depends on which carrier the policy is placed with. [3](https://foundershield.com/insurance-faqs/general-faqs/how-do-you-decide-which-carriers-to-approach/ "How Do You Decide Which Carriers to Approach?") (Evidence: Company-reported; scope: General carrier-selection FAQ, not specific to this line's placements..) | The reviewed digital-health page does not name an issuing insurer; it describes working with 'cyber risk professionals' internally rather than naming carriers. [12](https://www.newfront.com/industries/digital-health-and-telemedicine "Digital Health and Telemedicine Insurance Solutions") (Evidence: Not publicly disclosed; scope: Page as read on 2026-09-23..) |
| Who It’s For | Founder Shield markets this line to telehealth companies, hospitals and clinics offering remote services, digital health startups, and individual practitioners who see patients virtually. [6](https://foundershield.com/coverage/virtual-care-telemedicine-insurance/ "Virtual Care, Telehealth, and Telemedicine Insurance") (Evidence: Company-reported; scope: Virtual Care, Telehealth, and Telemedicine Insurance product page..) | Newfront says its Digital Health & Telemedicine team designs programs for companies at any stage, from start-up to market leader, without stating a minimum revenue or size threshold. [12](https://www.newfront.com/industries/digital-health-and-telemedicine "Digital Health and Telemedicine Insurance Solutions") (Evidence: Company-reported; scope: Strategies for the journey section..) |
| Coverage Features | Founder Shield lists medical-malpractice claims from a virtual consultation, data-privacy breaches, technological failures that affect patient care, licensing and regulatory issues, and failure to obtain informed consent as what the policy responds to. [6](https://foundershield.com/coverage/virtual-care-telemedicine-insurance/ "Virtual Care, Telehealth, and Telemedicine Insurance") (Evidence: Company-reported; scope: Product page; the issued policy and declarations control actual coverage..) | Newfront lists financial injury, professional liability, product liability, and cyber liability as risk categories its digital-health programs address, along with compliance support tied to data-breach and patient-privacy regulations. [12](https://www.newfront.com/industries/digital-health-and-telemedicine "Digital Health and Telemedicine Insurance Solutions") (Evidence: Company-reported; scope: Page intro and Compliance + customer protection section..) |
| Limits and Retentions | Not described in the reviewed sources. | The reviewed page does not publish limit ranges or retentions for digital-health programs; coverage is described as custom-designed per client rather than with a fixed schedule. [12](https://www.newfront.com/industries/digital-health-and-telemedicine "Digital Health and Telemedicine Insurance Solutions") (Evidence: Not publicly disclosed; scope: Page as read on 2026-09-23..) |
| Risk Services | Not described in the reviewed sources. | Newfront says its team addresses novel exposures such as wearables and device-based data capture, and works with its cyber risk group on phishing and ransomware exposure, regulatory issues, and coverage benchmarking. [12](https://www.newfront.com/industries/digital-health-and-telemedicine "Digital Health and Telemedicine Insurance Solutions") (Evidence: Company-reported; scope: Vertically-dedicated team and Cyber liability expertise sections..)<br><br>Newfront says clients can view policies, request changes, find certificates, submit claims, and pay invoices through its platform, with 24/7 access to their insurance program. [12](https://www.newfront.com/industries/digital-health-and-telemedicine "Digital Health and Telemedicine Insurance Solutions") (Evidence: Company-reported; scope: A tech-forward take and Industry-leading technology sections..) |
| How to Apply | You request Founder Shield Virtual Care, Telehealth, and Telemedicine Insurance through Founder Shield's website or an insurance advisor rather than binding coverage directly; Founder Shield says its placement team then approaches carriers on the client's behalf. [7](https://foundershield.com/about-us/ "About Us") [3](https://foundershield.com/insurance-faqs/general-faqs/how-do-you-decide-which-carriers-to-approach/ "How Do You Decide Which Carriers to Approach?") (Evidence: Company-reported; scope: About-us and carrier-selection pages describe the general placement process, not a line-specific application form..) | Not described in the reviewed sources. |
| Claims Support | Not described in the reviewed sources. | Newfront says it provides custom playbooks that guide clients through contract details or claims processes so they know what to do and who to contact. [12](https://www.newfront.com/industries/digital-health-and-telemedicine "Digital Health and Telemedicine Insurance Solutions") (Evidence: Company-reported; scope: Step-by-step claims guidance section..) |

## Full Comparison

- [Founder Shield vs Newfront](https://spot.insure/compare/foundershield-vs-newfront): all coverage lines, business roles, service and claims.
- [What Is Virtual Care and Telehealth Insurance?](https://spot.insure/coverage/virtual-care-telehealth): Virtual care and telehealth insurance addresses liability for remote consultations and other health care delivered through technology.
- [Founder Shield vs Newfront Cargo and Transit Insurance](https://spot.insure/compare/foundershield-vs-newfront/cargo-transit)
- [Founder Shield vs Newfront Commercial Property Insurance](https://spot.insure/compare/foundershield-vs-newfront/commercial-property)
- [Founder Shield vs Newfront Crime Insurance](https://spot.insure/compare/foundershield-vs-newfront/crime)
- [Founder Shield vs Newfront Cyber Insurance](https://spot.insure/compare/foundershield-vs-newfront/cyber)
- [Founder Shield vs Newfront D&O Insurance](https://spot.insure/compare/foundershield-vs-newfront/directors-officers)
- [Founder Shield vs Newfront Digital Asset Insurance](https://spot.insure/compare/foundershield-vs-newfront/digital-assets)
- [Founder Shield vs Newfront Employee Health Benefits](https://spot.insure/compare/foundershield-vs-newfront/employee-health-benefits)
- [Founder Shield vs Newfront Employment Practices Liability Insurance](https://spot.insure/compare/foundershield-vs-newfront/employment-practices)
- [Founder Shield vs Newfront Fidelity Bonds](https://spot.insure/compare/foundershield-vs-newfront/fidelity-bonds)
- [Founder Shield vs Newfront Fiduciary Liability Insurance](https://spot.insure/compare/foundershield-vs-newfront/fiduciary)
- [Founder Shield vs Newfront General Liability Insurance](https://spot.insure/compare/foundershield-vs-newfront/general-liability)
- [Founder Shield vs Newfront Product Liability Insurance](https://spot.insure/compare/foundershield-vs-newfront/product-liability)
- [Founder Shield vs Newfront Professional Liability (E&O) Insurance](https://spot.insure/compare/foundershield-vs-newfront/professional-errors-omissions)
- [Founder Shield vs Newfront Representations and Warranties Insurance](https://spot.insure/compare/foundershield-vs-newfront/representations-warranties)
- [Founder Shield vs Newfront Umbrella and Excess Liability Insurance](https://spot.insure/compare/foundershield-vs-newfront/umbrella-excess)
- [Founder Shield vs Newfront Venture Capital Asset Protection Insurance](https://spot.insure/compare/foundershield-vs-newfront/venture-capital-asset-protection)
- [Founder Shield vs Newfront Workers’ Compensation Insurance](https://spot.insure/compare/foundershield-vs-newfront/workers-compensation)
- [Beazley vs Founder Shield Telehealth Insurance](https://spot.insure/compare/beazley-vs-foundershield/virtual-care-telehealth)
- [Beazley vs Newfront Telehealth Insurance](https://spot.insure/compare/beazley-vs-newfront/virtual-care-telehealth)
- [CFC vs Founder Shield Telehealth Insurance](https://spot.insure/compare/cfc-vs-foundershield/virtual-care-telehealth)
- [CFC vs Newfront Telehealth Insurance](https://spot.insure/compare/cfc-vs-newfront/virtual-care-telehealth)
- [Founder Shield vs HUB International Telehealth Insurance](https://spot.insure/compare/foundershield-vs-hub-international/virtual-care-telehealth)
- [HUB International vs Newfront Telehealth Insurance](https://spot.insure/compare/hub-international-vs-newfront/virtual-care-telehealth)

## Sources

### Founder Shield

1. [Founder Shield](https://foundershield.com/). Founder Shield; Opening broker description; Specialized Practices; Smart Tech, Smarter People; quote and sign-in links. Accessed 2026-09-15.
2. [Quote Portal](https://apx.foundershield.com/). Founder Shield; Public landing screen, Create Account and Sign In links. Accessed 2026-09-15.
3. [How Do You Decide Which Carriers to Approach?](https://foundershield.com/insurance-faqs/general-faqs/how-do-you-decide-which-carriers-to-approach/). Founder Shield; FAQ answer on carrier selection: works exclusively with A-rated (AM Best) carriers, matched by industry appetite. Accessed 2026-09-23.
4. [What If Our Company Grows A Lot or Things Change During the Year?](https://foundershield.com/insurance-faqs/general-faqs/what-if-our-company-grows-a-lot-or-things-change-during-the-year/). Founder Shield; Carl Niedbala answer, November 25, 2024: operational changes and coverage adjustments. Accessed 2026-09-15.
5. [Claims](https://foundershield.com/claims/). Founder Shield; Our Approach; How We Support Claims Management, steps 1–5; Make a claim link. Accessed 2026-09-15.
6. [Virtual Care, Telehealth, and Telemedicine Insurance](https://foundershield.com/coverage/virtual-care-telemedicine-insurance/). Founder Shield; What Is Virtual Care, Telehealth, and Telemedicine Insurance?; Who Needs This Insurance?; What Does Virtual Care, Telehealth, and Telemedicine Insurance Cover?. Accessed 2026-09-23.
7. [About Us](https://foundershield.com/about-us/). Founder Shield; “Founder Shield is the innovation arm of The Baldwin Group”; company history and mission. Accessed 2026-09-23.

### Newfront

8. [Business Insurance](https://www.newfront.com/business-insurance). Newfront; Purpose-Built Team; Full Transparency; Streamlined Program Management. Accessed 2026-09-15.
9. [Employee Benefits](https://www.newfront.com/total-rewards). Newfront; Employee Benefits heading; Tailored Solutions; Comprehensive Expertise: Benefits, Global Benefits, Compensation and Retirement. Accessed 2026-09-16.
10. [Newfront Navigator](https://www.newfront.com/navigator). Newfront; Total Access. Real Confidence; Explore What You Can Do in Navigator; product demonstration image. Accessed 2026-09-15.
11. [WTW Completes Acquisition Of Newfront](https://investors.wtwco.com/news-releases/news-release-details/wtw-completes-acquisition-newfront). WTW; 27 January 2026 release; completion announcement and allocation of Business Insurance and Total Rewards to WTW segments. Accessed 2026-09-15.
12. [Digital Health and Telemedicine Insurance Solutions](https://www.newfront.com/industries/digital-health-and-telemedicine). Newfront; Our approach: Compliance + customer protection, Strategies for the journey, Cyber liability expertise, Vertically-dedicated team, A tech-forward take; The Newfront difference: Step-by-step claims guidance, Industry-leading technology. Accessed 2026-09-23.

### Telehealth Insurance Guide

13. [Virtual Care](https://www.beazley.com/en-us/products/healthcare-usa/virtual-care). Beazley; Integrated risk protection package; Affirmative coverage for claims made against an insured which results in bodily injury; Traditional healthcare entities – Professional Liability; telehealth space. Accessed 2026-09-16.
14. [Virtual Care Insurance Brokerage Coverage](https://www.hubinternational.com/industries/healthcare-business-insurance/virtual-care-insurance/). HUB International; Virtual care medical professional liability; Products liability; Cyber liability; General liability; bodily injuries from healthcare services and technology activities; program tailored to the needs of your practice or organization. Accessed 2026-09-16.
15. [Digital health insurance | eHealth](https://www.cfc.com/en-us/products/industry/ehealth/). CFC; Telemedicine and telehealth uses technology to deliver care at a distance; Telemedicine, mHealth, artificial intelligence and remote patient monitoring; Bodily injury arising from healthcare services, technology activities, cyber events and system outages; Cyber and privacy; related medical malpractice product. Accessed 2026-09-16.

Updated 2026-09-23. Spot, a product of Tools for Enlightenment, publishes this research and works in the commercial insurance market. The comparison applies the same criteria to both providers. [Editorial policy](https://spot.insure/editorial-policy). To suggest a correction, [contact Spot](https://spot.insure/contact) with the page URL and supporting source.

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