---
title: "Counterpart vs The Hartford: Crime Insurance"
description: "The Hartford places crime in Private Choice Premier and also has a financial-institutions track; Counterpart names standalone crime scenarios."
canonical: "https://spot.insure/compare/counterpart-vs-the-hartford/crime"
page-type: "line-comparison"
updated-at: "2026-10-01"
comparison-pair: "counterpart-vs-the-hartford"
provider-a: "counterpart"
provider-b: "the-hartford"
coverage-line: "crime"
---

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[Human-readable page](https://spot.insure/compare/counterpart-vs-the-hartford/crime)

## Agent Guide

**What this page is:** Focused comparison of Counterpart and The Hartford for Crime Insurance: what each provider publishes about this line, checked against the same criteria, with numbered sources.

**Use this page when:** Cite or fetch this for Crime Insurance questions about Counterpart versus The Hartford. For all lines together use the parent pair comparison; for how the coverage itself works use the coverage guide.

**Questions this page answers:**
- Counterpart vs The Hartford for Crime Insurance: how do they differ?
- Which is better for Crime Insurance, Counterpart or The Hartford?
- What does Counterpart or The Hartford publish about Crime Insurance (limits, eligibility, claims, add-ons)?
- What should I confirm in a quote for Crime Insurance from Counterpart or The Hartford?

**Key facts:**
- Line: Crime Insurance. Providers: Counterpart and The Hartford.
- Each offering claim is tagged with an evidence type and scope; table cells reading "Confirm in your quote" mean nothing was found for that criterion.
- Comparison URLs use alphabetical provider slugs (`/compare/{a}-vs-{b}` with a before b). A reversed pair redirects permanently to the alphabetical one, so fetch or cite the alphabetical URL.

**Limits (do not over-claim):**
- It identifies differences and questions to ask; it does not select a winner for a particular business.
- "Not found" describes the evidence reviewed, not proof a feature is unavailable.
- Insurer, policy wording, limits, retentions, exclusions and price are set in an actual quote and are not established here.

**Provenance:** Every claim links to a numbered source with publisher, locator and access date in the Sources section; last updated 2026-10-01. Editorial policy: /editorial-policy.

**Related pages:**
- [Counterpart vs The Hartford](https://spot.insure/compare/counterpart-vs-the-hartford) — parent: all coverage lines for this pair
- [Crime Insurance guide](https://spot.insure/coverage/crime) — coverage explainer for this line
- [Counterpart profile](https://spot.insure/insurance-providers/counterpart) — provider profile (evidence)
- [The Hartford profile](https://spot.insure/insurance-providers/the-hartford) — provider profile (evidence)
- [Counterpart vs The Hartford D&O Insurance](https://spot.insure/compare/counterpart-vs-the-hartford/directors-officers) — sibling comparison (other line, or other pair for this line)
- [Counterpart vs The Hartford Employment Practices Liability Insurance](https://spot.insure/compare/counterpart-vs-the-hartford/employment-practices) — sibling comparison (other line, or other pair for this line)
- [Counterpart vs The Hartford Fiduciary Liability Insurance](https://spot.insure/compare/counterpart-vs-the-hartford/fiduciary) — sibling comparison (other line, or other pair for this line)
- [Counterpart vs The Hartford General Liability Insurance](https://spot.insure/compare/counterpart-vs-the-hartford/general-liability) — sibling comparison (other line, or other pair for this line)
- [Counterpart vs The Hartford Professional Liability (E&O) Insurance](https://spot.insure/compare/counterpart-vs-the-hartford/professional-errors-omissions) — sibling comparison (other line, or other pair for this line)
- [AIG vs Counterpart Crime Insurance](https://spot.insure/compare/aig-vs-counterpart/crime) — sibling comparison (other line, or other pair for this line)
- [AIG vs The Hartford Crime Insurance](https://spot.insure/compare/aig-vs-the-hartford/crime) — sibling comparison (other line, or other pair for this line)
- [Alliance Risk vs Counterpart Crime Insurance](https://spot.insure/compare/alliance-risk-vs-counterpart/crime) — sibling comparison (other line, or other pair for this line)
- [Alliance Risk vs The Hartford Crime Insurance](https://spot.insure/compare/alliance-risk-vs-the-hartford/crime) — sibling comparison (other line, or other pair for this line)
- [Aon vs Counterpart Crime Insurance](https://spot.insure/compare/aon-vs-counterpart/crime) — sibling comparison (other line, or other pair for this line)
- [Aon vs The Hartford Crime Insurance](https://spot.insure/compare/aon-vs-the-hartford/crime) — sibling comparison (other line, or other pair for this line)

# Counterpart vs The Hartford: How Do They Compare for Crime Insurance?

The Hartford places crime in Private Choice Premier and also has a financial-institutions track; Counterpart names standalone crime scenarios.

## How to Use the Counterpart vs The Hartford Crime Insurance Comparison

Use this comparison to evaluate Counterpart and The Hartford for Crime Insurance against the same documented criteria. It identifies differences and questions to confirm; it does not select a winner for a particular business. Offering claims are what each provider publishes about this line unless marked otherwise. “Not found” describes the evidence reviewed, not proof that a feature is unavailable. Confirm the insurer, policy wording, limits, retentions, exclusions and cost in an actual quote.

## Counterpart vs The Hartford Crime Insurance Summary

The Hartford names employee theft, forgery, and robbery as crime examples; Counterpart also lists those events and adds computer fraud, funds transfers, and social engineering. [3](https://yourcounterpart.com/products/crime "Commercial Crime Insurance") [8](https://www.thehartford.com/management-liability-insurance "Management Liability Insurance | Get a Quote")

## What Is Counterpart Insurance?

Counterpart describes a broker-focused platform for small businesses and lists management and professional liability programs. Buyers should compare the named profession, carrier, state, policy wording and any package component on the actual quote. [1](https://yourcounterpart.com/ "Counterpart | Agentic Insurance™") [2](https://yourcounterpart.com/about "About Counterpart")

[Counterpart profile](https://spot.insure/insurance-providers/counterpart)

## What Is The Hartford?

The Hartford suits SaaS and software small businesses seeking a BOP and an online quote; buyers needing commercial auto through self-service or built-in California EPL coverage should use another route. Eligible small-business quotes can start online in minutes. [5](https://www.thehartford.com/legal-notice "Legal Notice") [6](https://www.thehartford.com/business-insurance/saas-insurance "SaaS Insurance for Your Business") [7](https://www.thehartford.com/find-an-agent "Find a Local Insurance Agent")

[The Hartford profile](https://spot.insure/insurance-providers/the-hartford)

## What Is Crime Insurance?

Crime insurance can help reimburse specified business losses from theft and fraud, including employee theft and forgery. Compare those protections separately and ask whether a payment sent after an impersonation scam is covered. [9](https://www.insurance.ca.gov/01-consumers/105-type/95-guides/09-comm/commercialguide.cfm "Commercial Insurance Guide") [10](https://www.travelers.com/business-insurance/professional-liability-insurance/apps-forms/crime-non-financial-institutions "Crime Non-Financial Applications and Forms") [11](https://asset.trvstatic.com/download/assets/cri-3001.pdf/98f30f1063c911eeb2f1deb19c93b21f "Crime Terms and Conditions") [12](https://www.chubb.com/us-en/business-insurance/social-engineering-fraud-coverage-for-crime-insurance.html "Social Engineering Fraud Insurance") [13](https://asset.trvstatic.com/download/assets/cri-1100w-ind.pdf/9aa2577663c911ee91291279531924d3 "Commercial Crime Coverage Application")

## What Are the Key Differences Between Counterpart and The Hartford Crime Insurance?

### Package Options and Product Track

The Hartford lists crime among five options in its Private Choice Premier management-liability package and separately offers bond and commercial crime within its financial-institutions track. Counterpart publishes a named Commercial Crime product distributed through wholesale brokers. A company should first determine which Hartford track fits its legal and operational profile, then compare whether Counterpart’s separate placement coordinates with existing management-liability coverage. [3](https://yourcounterpart.com/products/crime "Commercial Crime Insurance") [4](https://knowledge.yourcounterpart.com/en/articles/4438791-how-can-i-get-insurance-through-counterpart "How can I get insurance through Counterpart?") [8](https://www.thehartford.com/management-liability-insurance "Management Liability Insurance | Get a Quote")

### Employee Theft and Eligibility

The Hartford describes employee theft, forgery, and robbery, with examples for nonprofits and public or private companies in its management-liability lineup. Counterpart lists employee theft, forgery, computer or system fraud, funds transfers, and social engineering, with a general small-business audience. The descriptions overlap on employee theft and forgery, while Counterpart names electronic fraud more specifically. Exact eligibility and policy wording still need confirmation. [3](https://yourcounterpart.com/products/crime "Commercial Crime Insurance") [8](https://www.thehartford.com/management-liability-insurance "Management Liability Insurance | Get a Quote")

## What Should You Confirm in Counterpart and The Hartford Crime Insurance Quotes?

- Does The Hartford’s quote use Private Choice Premier or the financial-institutions product, and what limits are available? [8](https://www.thehartford.com/management-liability-insurance "Management Liability Insurance | Get a Quote")
- What Counterpart exclusions and payment-fraud sublimits apply, and can its crime policy sit alongside your management-liability program? [3](https://yourcounterpart.com/products/crime "Commercial Crime Insurance")

## Counterpart vs The Hartford Crime Insurance Compared

| Criteria | Counterpart Commercial Crime | The Hartford Crime Insurance |
| --- | --- | --- |
| Role in This Line | Counterpart says its insurance is offered through Counterpart Insurance Services, Inc., which it describes as a producer and surplus-lines broker; its help center says businesses reach the program through a wholesale broker. [1](https://yourcounterpart.com/ "Counterpart | Agentic Insurance™") [4](https://knowledge.yourcounterpart.com/en/articles/4438791-how-can-i-get-insurance-through-counterpart "How can I get insurance through Counterpart?") (Evidence: Company-reported; scope: Company-published distribution description; it does not identify the insurer for this crime placement..) | The Hartford's crime insurance is one of five options in its Private Choice Premier management-liability package, and is offered separately as bond and commercial crime (fidelity) coverage within its financial-institutions product track. [8](https://www.thehartford.com/management-liability-insurance "Management Liability Insurance | Get a Quote") (Evidence: Company-reported; scope: Management liability product page as read 2026-09-23..) |
| Who It’s For | Counterpart presents its insurance products and risk-management services for small businesses. [3](https://yourcounterpart.com/products/crime "Commercial Crime Insurance") [1](https://yourcounterpart.com/ "Counterpart | Agentic Insurance™") (Evidence: Company-reported; scope: The general audience statement is not a crime-specific underwriting rule..) | The Hartford's crime coverage is available to nonprofit organizations, publicly traded companies and privately-held companies as part of its management-liability lineup. [8](https://www.thehartford.com/management-liability-insurance "Management Liability Insurance | Get a Quote") (Evidence: Company-reported; scope: Management liability product page as read 2026-09-23..) |
| Coverage Features | Counterpart’s crime page lists employee theft, forgery, computer or system fraud, funds-transfer fraud and social-engineering scenarios. [3](https://yourcounterpart.com/products/crime "Commercial Crime Insurance") (Evidence: Company-reported; scope: These are marketing examples, not a complete insuring agreement; the actual policy defines covered loss and conditions..)<br><br>Counterpart separately lists funds-transfer fraud and social-engineering as crime examples. [3](https://yourcounterpart.com/products/crime "Commercial Crime Insurance") (Evidence: Company-reported; scope: The examples do not define authentication conditions, sublimits, exclusions or how a claim would be adjusted..) | The Hartford says crime insurance helps cover business-related crimes like employee theft, forgery or robbery, giving as an example an employee stealing money from a cash register. [8](https://www.thehartford.com/management-liability-insurance "Management Liability Insurance | Get a Quote") (Evidence: Company-reported; scope: Management liability product page as read 2026-09-23. General coverage description; the issued policy controls..) |

## Related Pages for Counterpart vs The Hartford Crime Insurance

- [Counterpart vs The Hartford](https://spot.insure/compare/counterpart-vs-the-hartford): all coverage lines, business roles, service and claims.
- [What Is Crime Insurance?](https://spot.insure/coverage/crime): Crime insurance addresses specified theft and fraud losses; employee theft, forgery, funds-transfer fraud and impersonation payments can have separate terms.
- [Counterpart vs The Hartford D&O Insurance](https://spot.insure/compare/counterpart-vs-the-hartford/directors-officers)
- [Counterpart vs The Hartford Employment Practices Liability Insurance](https://spot.insure/compare/counterpart-vs-the-hartford/employment-practices)
- [Counterpart vs The Hartford Fiduciary Liability Insurance](https://spot.insure/compare/counterpart-vs-the-hartford/fiduciary)
- [Counterpart vs The Hartford General Liability Insurance](https://spot.insure/compare/counterpart-vs-the-hartford/general-liability)
- [Counterpart vs The Hartford Professional Liability (E&O) Insurance](https://spot.insure/compare/counterpart-vs-the-hartford/professional-errors-omissions)
- [AIG vs Counterpart Crime Insurance](https://spot.insure/compare/aig-vs-counterpart/crime)
- [AIG vs The Hartford Crime Insurance](https://spot.insure/compare/aig-vs-the-hartford/crime)
- [Alliance Risk vs Counterpart Crime Insurance](https://spot.insure/compare/alliance-risk-vs-counterpart/crime)
- [Alliance Risk vs The Hartford Crime Insurance](https://spot.insure/compare/alliance-risk-vs-the-hartford/crime)
- [Aon vs Counterpart Crime Insurance](https://spot.insure/compare/aon-vs-counterpart/crime)
- [Aon vs The Hartford Crime Insurance](https://spot.insure/compare/aon-vs-the-hartford/crime)

## Sources for Counterpart vs The Hartford Crime Insurance

### Sources About Counterpart

1. [Counterpart | Agentic Insurance™](https://yourcounterpart.com/). Counterpart, Inc.; Current homepage: Quote Online CTA; brokers/small-business audiences; product list; performance claims; legal/footer qualifications, rendered lines 2–52, 55–70, 98–100, 282–287.. Accessed 2026-09-29.
2. [About Counterpart](https://yourcounterpart.com/about). Counterpart, Inc.; Carrier disclosure and Our Story; underwriters named at line 13; company focus lines 22–36. Financial-strength note says ratings are as of 2024-02-26.. Accessed 2026-09-29.
3. [Commercial Crime Insurance](https://yourcounterpart.com/products/crime). Counterpart, Inc.; Retained provider source: product page lists employee theft, forgery, computer/system fraud, funds-transfer and social-engineering examples; prior access 2026-09-28. Direct reopen failed in this session.. Accessed 2026-09-28.
4. [How can I get insurance through Counterpart?](https://knowledge.yourcounterpart.com/en/articles/4438791-how-can-i-get-insurance-through-counterpart). Counterpart Knowledge Center; Retained source: article describes wholesale-broker referral route; prior access 2026-09-28.. Accessed 2026-09-28.

### Sources About The Hartford

5. [Legal Notice](https://www.thehartford.com/legal-notice). The Hartford; The Hartford Insurance Group, Inc. holding-company description; no representation that all products are available in all locations; P&C writing-company table as of December 31, 2025 including Hartford Fire (NAIC 19682) and Hartford Underwriters (NAIC 30104); life writing companies including Hartford Life and Accident (NAIC 70815). Accessed 2026-09-16.
6. [SaaS Insurance for Your Business](https://www.thehartford.com/business-insurance/saas-insurance). The Hartford; Audience list (software startups, SaaS, IT consulting); Get a Business Owner’s Policy; What Is Business Owner’s Policy Insurance?; general liability introduction and Get a Quote; Get Commercial Property Insurance; Commercial Property Insurance for Your Business; Benefits of The Hartford’s WC Insurance for Employers and Employees; cyber insurance and data breach descriptions; Get a quote for cyber insurance; EPLI introduction and Private Choice Premier; add-ons (workers’ compensation, data breach, commercial auto); technology professional liability mention; small-business availability banner; industry-average premium footnote; footnote 2 state restrictions; footer product-availability disclosure. Accessed 2026-09-16.
7. [Find a Local Insurance Agent](https://www.thehartford.com/find-an-agent). The Hartford; Small-business and midsize agent locators; FAQ that buyers can purchase without an agent by calling or quoting online; statement that agents may charge fees. Accessed 2026-09-16.
8. [Management Liability Insurance | Get a Quote](https://www.thehartford.com/management-liability-insurance). The Hartford; Crime Insurance section; Who Does Management Liability Insurance Protect?; Management and Professional Liability Insurance for Financial Institutions (Bond and commercial crime (fidelity)). Accessed 2026-09-23.

### Sources for the Crime Insurance Guide

9. [Commercial Insurance Guide](https://www.insurance.ca.gov/01-consumers/105-type/95-guides/09-comm/commercialguide.cfm). California Department of Insurance; Crime. Accessed 2026-09-16.
10. [Crime Non-Financial Applications and Forms](https://www.travelers.com/business-insurance/professional-liability-insurance/apps-forms/crime-non-financial-institutions). Travelers; Opening paragraph; Sample Policy Forms. Accessed 2026-09-16.
11. [Crime Terms and Conditions](https://asset.trvstatic.com/download/assets/cri-3001.pdf/98f30f1063c911eeb2f1deb19c93b21f). The Travelers Companies, Inc.; I.A–G, printed/PDF pages 1–4; III.RR, printed/PDF p.13; V.B.1–2, printed/PDF pp.18–20; Consideration, printed/PDF p.1; III.P p.8; V.A.3 pp.16–17; V.A.4 p.17; V.B.3 p.20; I.A.3 p.1; III.C p.7; III.S pp.8–9; III.II and III.KK p.12; III.QQ p.13; V.A.5 pp.17–18 (printed/PDF pages); IV.J–O, printed/PDF pages 14–15. Accessed 2026-09-16.
12. [Social Engineering Fraud Insurance](https://www.chubb.com/us-en/business-insurance/social-engineering-fraud-coverage-for-crime-insurance.html). Chubb; Opening; coverage highlights. Accessed 2026-09-16.
13. [Commercial Crime Coverage Application](https://asset.trvstatic.com/download/assets/cri-1100w-ind.pdf/9aa2577663c911ee91291279531924d3). Travelers Casualty and Surety Company of America; I–III pages 1–2; IX–XI pages 3–4; V–VII, printed/PDF pages 2–3. Accessed 2026-09-16.

Updated 2026-10-01. Spot, a product of Tools for Enlightenment, publishes this research and works in the commercial insurance market. The comparison applies the same criteria to both providers. [Editorial policy](https://spot.insure/editorial-policy). To suggest a correction, [contact Spot](https://spot.insure/contact) with the page URL and supporting source.

## Counterpart Review Scores for 2026

Review Score: not enough ratings.

We found no independent customer rating of Counterpart, so it has no Review Score. Its Trustpilot page shows no reviews, and BBB has no matching business.



Reviewed 2026-09-29. [Read the sourced review](https://spot.insure/insurance-providers/counterpart/reviews).

## The Hartford Review Scores for 2026

Review Score: 4.9 / 10 from 5 rated sources, equally weighted.

The Hartford’s service record is mixed: NerdWallet rates it 4.5/5 but reports below-average small-business satisfaction. Low Trustpilot ratings add a service concern, although they mix policy types.

- NerdWallet: NerdWallet editorial rating 4.5 (5 stars). Editorial commercial-insurance assessment; methodology and scope belong to publisher. Period: 2026 review; accessed 2026-09-25. Checked 2026-09-25. [NerdWallet result for The Hartford](https://www.nerdwallet.com/business/insurance/learn/hartford-business-insurance)
- J.D. Power: J.D. Power commercial-lines independent-agent satisfaction index 794 (out of 1000). Study population/segment as stated; not a universal policy quality score. Period: 2022 study; accessed 2026-09-25. Checked 2026-09-25. [J.D. Power 2022 U.S. Independent Agent Satisfaction Study — commercial lines ranking](https://www.jdpower.com/sites/default/files/file/2022-10/2022134%20U.S.%20Independent%20Agent.pdf)
- Trustpilot: Trustpilot TrustScore 1.2 (5 stars); 493 reviews. Self-selected consumer aggregate; product and business/personal scope may be mixed. Period: accessed 2026-09-25. Checked 2026-09-25. [Trustpilot result for The Hartford](https://www.trustpilot.com/review/thehartford.com)
- ConsumerAffairs: ConsumerAffairs homeowners consumer rating 1.6 (5 stars); 147 reviews. Self-selected consumer aggregate; product and business/personal scope may be mixed. Period: updated 2026-09-12; accessed 2026-09-25. Checked 2026-09-25. [ConsumerAffairs result for The Hartford](https://www.consumeraffairs.com/insurance/hartford_homeowners.html)
- Google reviews via Birdeye: Birdeye office listing rating from Google reviews 1.0 (5 stars); 10 reviews. One Schaumburg, Illinois insurance office listing; not firmwide. Birdeye shows Google as review origin (10) and Birdeye-native reviews (0), so counts are syndicated Google reviews, not independent Birdeye reviews. Visible reviews mix business, personal, and employee-benefit claims. Period: accessed 2026-09-25. Checked 2026-09-25. [The Hartford office, Schaumburg, IL — Birdeye listing of Google reviews](https://reviews.birdeye.com/the-hartford-176946619436860)

Reviewed 2026-09-25. [Read the sourced review](https://spot.insure/insurance-providers/the-hartford/reviews).

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