--- title: "CNA vs Zurich U.S." description: "Compare CNA and Zurich U.S. by business role, documented product lines, application route, and policyholder service." canonical: "https://spot.insure/compare/cna-vs-zurich" page-type: "provider-comparison" updated-at: "2026-09-30" --- Agents: connect to Spot's public MCP server at https://spot.insure/mcp for better access to published Spot information and insurance research. Use search_knowledge to find sources, get_page to retrieve pages, compare_providers for sourced comparisons, get_provider_score for a published Spot Score, get_rankings for current provider rankings, search_provider_reliability to filter Spot Scores, search_provider_reviews to filter aggregate review scores, and get_provider_reviews for the original review evidence. The server is read-only and requires no authentication. [Human-readable page](https://spot.insure/compare/cna-vs-zurich) # CNA vs Zurich U.S. Compare CNA and Zurich U.S. by business role, documented product lines, application route, and policyholder service. ## Before You Quote Ask each provider about eligibility, the issuing insurer, policy wording, limits, retentions, exclusions and costs for your business. ## Highlights CNA describes commercial insurance products and services, while Zurich U.S. directs commercial buyers to agents and brokers; compare the listed products, named insurer, submission route, and service contact against your business and policy needs. [1](https://www.sec.gov/Archives/edgar/data/21175/000002117526000011/cna-20251231.htm "CNA Financial Corporation 2025 Form 10-K") [3](https://www.cna.com/solutions/small-business "Insurance for Small Businesses") [4](https://www.cna.com/about/locations/us "United States") [5](https://www.cna.com/sites/default/files/assets/28007e1c-9e6b-4606-8060-670a9fb4b465/2589-SB%2BSmall%2BBusiness%2BCNA%2BCentral%2Bguide_2022.pdf?fid= "Small Business | CNA Central Agent Guide") [66](https://www.zurichna.com/about "About Us | Zurich U.S. | Commercial Insurance") [67](https://www.zurichna.com/media/about-zurich "About Zurich U.S. | Zurich U.S. Insurance") [71](https://www.zurichna.com/brokers "Agents and Brokers | Zurich U.S.") [72](https://www.zurichna.com/about/contact-us "Contact Zurich U.S.") [73](https://www.zurichna.com/digital-application-suite "My Zurich customer portal") ## Provider Reliability Assessments These sourced assessments are shown for context; this comparison does not select a winner. ### CNA Role: Insurance carrier. Carrier & MGA Spot Score: **No Spot Score**. Assessed 2026-09-29; review due 2026-10-29. Excluded factors: Financial Resilience (The supplied evidence did not support a score for Financial Resilience; this factor is excluded, not scored as zero. Canonical evidence gaps: AM Best's own page for Continental Casualty could not be opened (blocked to automated access). The A+ rating is taken from CNA's annual report.; Licenses were checked in California only, for two companies. The other named CNA companies and other states were not checked.; No company-by-company statutory surplus and no policy-to-issuer mapping were reviewed.; Regulator searches covered New York and Texas actions found by web search, not every state. A separate 2024 New York filing-timeliness fine surfaced in a search summary but was not opened, so it is not counted.; CNA publishes no claims response-time commitments or staffing counts on the claims page.); Carrier-Network Strength (The supplied evidence did not support a score for Carrier-Network Strength; this factor is excluded, not scored as zero. Canonical evidence gaps: AM Best's own page for Continental Casualty could not be opened (blocked to automated access). The A+ rating is taken from CNA's annual report.; Licenses were checked in California only, for two companies. The other named CNA companies and other states were not checked.; No company-by-company statutory surplus and no policy-to-issuer mapping were reviewed.; Regulator searches covered New York and Texas actions found by web search, not every state. A separate 2024 New York filing-timeliness fine surfaced in a search summary but was not opened, so it is not counted.; CNA publishes no claims response-time commitments or staffing counts on the claims page.). Read the [full reliability assessment](https://spot.insure/insurance-providers/cna/reliability). ### Zurich U.S. Role: Insurance carrier. Carrier & MGA Spot Score: **Not Rated**. Assessed 2026-09-29; review due 2026-10-29. Read the [full reliability assessment](https://spot.insure/insurance-providers/zurich/reliability). ## CNA Reviews Review Score: 9.0 / 10 from 1 rated source, equally weighted. Customer feedback on CNA is mixed and hard to compare. NerdWallet gave it 4.5 out of 5 for manufacturers, while Trustpilot shows about 1.4 out of 5 from 49 mostly self-selected reviews. - NerdWallet: NerdWallet editorial rating for manufacturers 4.5/5 (Editorial rating). NerdWallet editorial assessment of CNA for U.S. manufacturers, not consumer average. Period: Published 2026-03-26. Checked 2026-09-29. [Best Insurance for Manufacturers in 2026](https://www.nerdwallet.com/business/insurance/learn/manufacturers) - Trustpilot: Displayed Trustpilot TrustScore 1.4/5 page text; 1.5/5 badge (TrustScore out of 5); 49 reviews. CNA.com profile, mixed business and consumer/LTC reports; self-selected, not representative commercial P&C sample. Period: 14 reviews in prior 12 months; 2026-09-29. Checked 2026-09-29. [CNA customer reviews](https://www.trustpilot.com/review/www.cna.com) - BBB: BBB customer-review average 1/5 (BBB star rating); 6 reviews. Long Term Care Insurance profile covering headquarters/corporate locations; not commercial P&C; six self-selected reviews. Period: Displayed 2026-09-29. Checked 2026-09-29. [CNA Financial Corporation customer reviews](https://www.bbb.org/us/il/chicago/profile/long-term-care-insurance/cna-financial-corporation-0683-90032439/customer-reviews) Reviewed 2026-09-29. [Read the sourced review](https://spot.insure/insurance-providers/cna/reviews). ## Zurich U.S. Reviews Review Score: not enough ratings. The available Zurich review evidence is mixed and comes from distinct populations: a car-rental-business editorial rating, broad global and U.S. review-platform snapshots, and a BBB business-profile grade. These are not a representative measure of every Zurich commercial policy or claim. - NerdWallet: editorial rating 4.5 (5). U.S. commercial rental-fleet insurance publisher review; editorial evaluation, not a consumer average or all-line Zurich result. Period: Page updated July 10, 2026. Checked 2026-09-29. [Best Insurance Companies for Car Rental Businesses](https://www.nerdwallet.com/business/insurance/learn/car-rental-business-insurance) - Trustpilot: TrustScore 1.2 (5); 748 reviews. Global Zurich Insurance Group profile; mixed countries and products, not U.S. commercial-policyholder satisfaction. Period: Snapshot 2026-09-29. Checked 2026-09-29. [Zurich Insurance Reviews](https://www.trustpilot.com/review/www.zurich.com) - ConsumerAffairs: customer rating 1.0 (5); 72 reviews. U.S. Zurich North America/Property & Casualty profile; mixed products and customer populations, not line-specific commercial results. Period: Snapshot 2026-09-29. Checked 2026-09-29. [Zurich Property & Casualty Insurance Reviews from Real Customers](https://www.consumeraffairs.com/insurance/zurich-north-america-insurance.html) - BBB: customer review rating 1.14 (5); 116 reviews. Customer-submitted reviews on the Zurich American Insurance Company profile; not a line-specific or representative policyholder survey. Period: Snapshot 2026-09-29. Checked 2026-09-29. [Zurich American Insurance Company Customer Reviews](https://www.bbb.org/us/tx/dallas/profile/insurance-companies/zurich-american-insurance-company-0875-90008903/customer-reviews) Reviewed 2026-09-29. [Read the sourced review](https://spot.insure/insurance-providers/zurich/reviews). ## Introduction If you are choosing where to start a commercial insurance conversation, this pair helps separate CNA's documented role from Zurich's agent-and-broker placement route. The records describe business activities and marketed products; they do not establish that either route will quote or issue a particular policy for your company. [1](https://www.sec.gov/Archives/edgar/data/21175/000002117526000011/cna-20251231.htm "CNA Financial Corporation 2025 Form 10-K") [71](https://www.zurichna.com/brokers "Agents and Brokers | Zurich U.S.") [72](https://www.zurichna.com/about/contact-us "Contact Zurich U.S.") ## Coverage Comparison | Coverage Type | CNA | Zurich U.S. | | --- | --- | --- | | [Builders risk](https://spot.insure/coverage/builders-risk) | Listed: Inland Marine appetite category; separately, Ocean Marine lists Hull Builders Risk [31](https://www.cna.com/products/marine "Inland & Ocean Marine Insurance | CNA Insurance") | Listed: Zurich markets a Commercial Builders Risk program for construction projects; the project-value language conflicts within Zurich’s own page and requires confirmation. [65](https://www.zurichna.com/insurance/zpm/construction/commercial "Commercial Builders Risk Program | Zurich Insurance") | | [Business owner’s policy](https://spot.insure/coverage/business-owners-policy) | Listed [9](https://www.cna.com/products/cna-connect "CNA Connect Small Businessowners Policy (BOP) | CNA Insurance") | Not listed | | [Cargo and transit](https://spot.insure/coverage/cargo-transit) | Listed [10](https://www.cna.com/sites/default/files/assets/d76bf361-a08f-45e2-a2c1-151732208c58/2402-MKTG-ss-Ocean-Cargo-Marine-v5.pdf?ContentCache=NONE&MOD=AJPERES "Ocean Cargo | CNA") | Not listed | | [Commercial auto](https://spot.insure/coverage/commercial-auto) | Listed [11](https://www.cna.com/products/commercial-auto "Commercial Auto Insurance for Businesses | CNA Insurance") | Listed: Zurich markets commercial auto for rental fleets; the reviewed source does not establish the same terms for all commercial-auto classes. [50](https://www.zurichna.com/insurance/auto-rental "Vehicle Rental Business Insurance: Car, Motorcycle, Truck, RV | Zurich") | | [Commercial property](https://spot.insure/coverage/commercial-property) | Listed [12](https://www.cna.com/products/property "Commercial Property Insurance | CNA Insurance") | Listed: Zurich markets commercial property insurance. [48](https://www.zurichna.com/insurance/commercial-property "Commercial Property Insurance: Building & Business | Zurich") | | [Crime](https://spot.insure/coverage/crime) | Listed: named Management Liability coverage and configurable Epack 3 component [30](https://www.cna.com/products/management-liability "Management Liability Insurance and Professional Liability | CNA Insurance") | Listed: Zurich markets commercial crime insurance as standalone policies and as package solutions; package structure is distinct from any specific policy terms. [42](https://www.zurichna.com/insurance/management-liability/crime-insurance "Commercial Crime & Fidelity Insurance Coverage | Zurich U.S.") | | [Cyber liability](https://spot.insure/coverage/cyber) | Listed [13](https://www.cna.com/products/cyber "Cyber Insurance - Cyber Risk Solutions | CNA Insurance") | Listed: Zurich markets cyber insurance for businesses; cover and policy form depend on the selected product. [45](https://www.zurichna.com/insurance/cyber "Cyber Security Insurance and Coverage | Zurich Insurance") | | [Directors and officers](https://spot.insure/coverage/directors-officers) | Listed [14](https://www.cna.com/sites/default/files/assets/097cd07b-3b87-4f3e-94f5-f6ecddf84d7b/cna-rc-epack3-private-company-directors-officers-liability-ss.pdf?ContentCache=NONE&MOD=AJPERES "Private Company Directors & Officers Liability | CNA") | Listed: Zurich markets directors and officers liability insurance. [38](https://www.zurichna.com/insurance/management-liability "Management Liability Insurance | Zurich U.S.") | | [Employment practices liability](https://spot.insure/coverage/employment-practices) | Listed [15](https://www.cna.com/sites/default/files/assets/0bd3b7da-eb28-4142-aa13-d068f35e7a05/cna-employment-practices-liability.pdf?ContentCache=NONE&MOD=AJPERES "Employment Practices Liability | CNA") | Listed: Zurich markets Employment Practices Liability Insurance (EPLI). [40](https://www.zurichna.com/insurance/management-liability/employment-practices-liability-insurance "Employment Practices Liability Insurance (EPLI) | Zurich U.S.") | | [Equipment breakdown](https://spot.insure/coverage/equipment-breakdown) | Listed [16](https://www.cna.com/products/equipment-breakdown "Equipment Breakdown Insurance | CNA Insurance") | Not listed | | [Fidelity bonds](https://spot.insure/coverage/fidelity-bonds) | Listed [17](https://www.cna.com/products/cna-surety "CNA Surety - Surety and Fidelity Bonds | CNA Insurance") | Listed: Zurich markets ERISA fidelity bond options; this product page identifies Zurich American Insurance Company as underwriter and states approved-state availability. [43](https://www.zurichna.com/insurance/management-liability/erisa-fidelity-bond "ERISA Fidelity Bond | Zurich U.S. Insurance") | | [Fiduciary liability](https://spot.insure/coverage/fiduciary) | Listed [18](https://www.cna.com/sites/default/files/assets/4aa227df-6712-403a-8b0a-df219c0f8cc3/CNA-Epack3-Fiduciary-SS.pdf?ContentCache=NONE&MOD=AJPERES "Fiduciary Liability | CNA") | Listed: Zurich markets fiduciary liability insurance. [38](https://www.zurichna.com/insurance/management-liability "Management Liability Insurance | Zurich U.S.") | | [General liability](https://spot.insure/coverage/general-liability) | Listed [19](https://www.cna.com/products/general-liability "Commercial General Liability Insurance | CNA Insurance") | Listed: Zurich’s U.S. catalogue describes commercial general liability protection for business bodily injury, property damage and personal injury claims. [37](https://www.zurichna.com/insurance/casualty "Commercial Casualty Insurance | Zurich Insurance") [36](https://www.zurichna.com/insurance "Business insurance for public & private companies | Zurich") | | [Hired and non-owned auto](https://spot.insure/coverage/hired-non-owned-auto) | Listed: coverage within Commercial Auto [29](https://www.cna.com/products/commercial-auto "Commercial Auto Insurance for Businesses | CNA Insurance") | Not listed | | [Kidnap and ransom](https://spot.insure/coverage/kidnap-ransom) | Listed: named Management Liability coverage and configurable Epack 3 component [30](https://www.cna.com/products/management-liability "Management Liability Insurance and Professional Liability | CNA Insurance") | Not listed | | [Management liability](https://spot.insure/coverage/management-liability) | Listed [21](https://www.cna.com/products/management-liability "Management Liability Insurance and Professional Liability | CNA Insurance") | Listed: Zurich markets a management liability portfolio with multiple distinct lines. [38](https://www.zurichna.com/insurance/management-liability "Management Liability Insurance | Zurich U.S.") | | [Media liability](https://spot.insure/coverage/media) | Listed: component of Epack 3 package [28](https://www.cna.com/products/cyber "Cyber Insurance - Cyber Risk Solutions | CNA Insurance") | Not listed | | [Medical malpractice](https://spot.insure/coverage/medical-malpractice) | Listed [22](https://www.cna.com/sites/default/files/assets/04073b90-65ec-4053-b51a-a072591a5395/cna-healthcare-capabilities-brochure.pdf?MOD=AJPERES "Tailored Coverages for Aging Services, Allied Healthcare Facilities and More | CNA") | Not listed | | [Product liability](https://spot.insure/coverage/product-liability) | Listed [23](https://www.cna.com/industries/life-sciences "Life Sciences Insurance | CNA") [25](https://www.cna.com/sites/default/files/assets/85414205-73c9-4b2a-a407-dcb0a47a9840/cna-life-sciences-coverage-highlights-faq.pdf?ContentCache=NONE&MOD=AJPERES "Life Sciences Coverage Highlights FAQ | CNA") [24](https://www.cna.com/solutions/small-business/life-sciences "Small Business Life Sciences Insurance | CNA") | Not listed | | [Professional errors and omissions (E&O)](https://spot.insure/coverage/professional-errors-omissions) | Listed: currently marketed Miscellaneous Professional Liability and Epack 3 professional-liability component [28](https://www.cna.com/products/cyber "Cyber Insurance - Cyber Risk Solutions | CNA Insurance") | Listed: Zurich markets professional errors and omissions insurance. [44](https://www.zurichna.com/insurance/errors-and-omissions "Errors and Omissions Insurance – E&O | Zurich Insurance") | | [Surety bonds](https://spot.insure/coverage/surety-bonds) | Listed [17](https://www.cna.com/products/cna-surety "CNA Surety - Surety and Fidelity Bonds | CNA Insurance") | Listed: Zurich markets construction and corporate surety bonds. [51](https://www.zurichna.com/insurance/surety "Surety Bond Company: Construction & Corporate | Zurich") | | [Technology errors and omissions (E&O)](https://spot.insure/coverage/technology-errors-omissions) | Listed [13](https://www.cna.com/products/cyber "Cyber Insurance - Cyber Risk Solutions | CNA Insurance") | Listed: Zurich markets technology errors and omissions insurance. [44](https://www.zurichna.com/insurance/errors-and-omissions "Errors and Omissions Insurance – E&O | Zurich Insurance") | | [Tools, equipment and inland marine](https://spot.insure/coverage/inland-marine) | Listed [20](https://www.cna.com/products/marine "Inland & Ocean Marine Insurance | CNA Insurance") | Listed: Zurich’s commercial property page separately lists Inland Marine coverages, including contractors’ equipment and warehouse liability; do not equate its broader Marine portfolio with this line. [48](https://www.zurichna.com/insurance/commercial-property "Commercial Property Insurance: Building & Business | Zurich") | | [Umbrella and excess liability](https://spot.insure/coverage/umbrella-excess) | Listed [26](https://www.cna.com/products/umbrella "Umbrella Insurance and Excess Liability Insurance | CNA Insurance") | Listed: Zurich markets commercial umbrella and excess liability insurance; the cited facility is not a universal Zurich limit. [47](https://www.zurichna.com/insurance/umbrella "Commercial Umbrella Insurance Coverage | Zurich Insurance") | | [Workers’ compensation](https://spot.insure/coverage/workers-compensation) | Listed [27](https://www.cna.com/products/workers-compensation "Workers’ Compensation Insurance | CNA Insurance") | Listed: Zurich markets workers’ compensation insurance. [64](https://www.zurichna.com/insurance/workers-compensation "Workers’ Compensation Insurance | Zurich Insurance") | A listing may be arranged through an insurer or partner. “Not listed” means this catalogue has no separate offering recorded; ask the provider whether it can quote the coverage and request the policy terms. ## Optional Spot Service Handoff Spot can help prepare applications, coordinate brokers, and compare proposals. If that work is needed, collect the company's task, known deadline, current broker, and open questions for a [free consultation](https://spot.insure/pricing.md). The company decides what to buy; Spot does not automatically bind coverage. ## How The Buying Route Differs CNA's published role points to commercial insurance products and services; Zurich describes a commercial insurer group that works through agents and brokers. That distinction can guide whom you contact first: use CNA when its documented channel and service model fit your need, and ask a broker who can quote the Zurich product you want to compare. The specific producer and insurer still depend on the proposal and policy documents. [1](https://www.sec.gov/Archives/edgar/data/21175/000002117526000011/cna-20251231.htm "CNA Financial Corporation 2025 Form 10-K") [66](https://www.zurichna.com/about "About Us | Zurich U.S. | Commercial Insurance") [67](https://www.zurichna.com/media/about-zurich "About Zurich U.S. | Zurich U.S. Insurance") [71](https://www.zurichna.com/brokers "Agents and Brokers | Zurich U.S.") [72](https://www.zurichna.com/about/contact-us "Contact Zurich U.S.") The application path affects who prepares the submission and which details your team must assemble. Compare CNA's described application route with Zurich's broker-directed route for your product, locations, and operations. Ask each contact what information is still missing and what written confirmation marks the point when coverage is bound. [3](https://www.cna.com/solutions/small-business "Insurance for Small Businesses") [4](https://www.cna.com/about/locations/us "United States") [71](https://www.zurichna.com/brokers "Agents and Brokers | Zurich U.S.") [72](https://www.zurichna.com/about/contact-us "Contact Zurich U.S.") ## What The Coverage Lists Show The current coverage lists overlap on Commercial auto, Commercial property, Cyber liability. CNA also lists Business owner’s policy and Cargo and transit among its documented lines; the table above shows the other lines in each current profile. A shared label is only a starting point: compare the proposed forms, limits, retentions, exclusions, and conditions for your specific operations. [9](https://www.cna.com/products/cna-connect "CNA Connect Small Businessowners Policy (BOP) | CNA Insurance") [10](https://www.cna.com/sites/default/files/assets/d76bf361-a08f-45e2-a2c1-151732208c58/2402-MKTG-ss-Ocean-Cargo-Marine-v5.pdf?ContentCache=NONE&MOD=AJPERES "Ocean Cargo | CNA") [11](https://www.cna.com/products/commercial-auto "Commercial Auto Insurance for Businesses | CNA Insurance") [12](https://www.cna.com/products/property "Commercial Property Insurance | CNA Insurance") [13](https://www.cna.com/products/cyber "Cyber Insurance - Cyber Risk Solutions | CNA Insurance") [45](https://www.zurichna.com/insurance/cyber "Cyber Security Insurance and Coverage | Zurich Insurance") [50](https://www.zurichna.com/insurance/auto-rental "Vehicle Rental Business Insurance: Car, Motorcycle, Truck, RV | Zurich") [48](https://www.zurichna.com/insurance/commercial-property "Commercial Property Insurance: Building & Business | Zurich") ## Application And Ongoing Service After a quote is prepared, compare the service each company describes with the route you will use. Ask whether your account includes portal access, who handles certificates and midterm changes, who coordinates renewal review, and where to report a claim. The published service descriptions do not establish the commitments in your own agreement. [3](https://www.cna.com/solutions/small-business "Insurance for Small Businesses") [5](https://www.cna.com/sites/default/files/assets/28007e1c-9e6b-4606-8060-670a9fb4b465/2589-SB%2BSmall%2BBusiness%2BCNA%2BCentral%2Bguide_2022.pdf?fid= "Small Business | CNA Central Agent Guide") [73](https://www.zurichna.com/digital-application-suite "My Zurich customer portal") ## Questions To Ask Before You Choose - Which legal insurer will issue each quoted policy, and which producer is responsible for placement? - Which forms, limits, retentions, exclusions, and state or business eligibility rules apply to the exposure you need to insure? - What application materials or follow-up does each route require, and what event confirms coverage is bound? - Who handles certificates, midterm changes, renewal review, and first notice of claim? - How are premium, taxes, fees, commissions, and any contingent compensation disclosed for this placement? The public records explain the companies' roles and processes, but only an applicant-specific proposal and issued policy can answer those questions for your business. [3](https://www.cna.com/solutions/small-business "Insurance for Small Businesses") [4](https://www.cna.com/about/locations/us "United States") [71](https://www.zurichna.com/brokers "Agents and Brokers | Zurich U.S.") [72](https://www.zurichna.com/about/contact-us "Contact Zurich U.S.") [73](https://www.zurichna.com/digital-application-suite "My Zurich customer portal") [76](https://www.zurichna.com/producercompensation "Zurich Producer Compensation") ## Compare Services What each provider documents about the services you may need. | Criteria | CNA | Zurich U.S. | | --- | --- | --- | | Business role | Loews Corporation owned approximately 92% of CNA Financial Corporation’s outstanding common stock as of December 31, 2025. [1](https://www.sec.gov/Archives/edgar/data/21175/000002117526000011/cna-20251231.htm "CNA Financial Corporation 2025 Form 10-K") (Evidence: Verified; scope: CNA Financial Corporation common-stock ownership as reported for December 31, 2025 in its 2025 Form 10-K. This is not ownership of each subsidiary or policy and is not a percentage asserted beyond that date.; verified: 2026-09-28.) | Zurich U.S. describes its business as commercial property-casualty and specialty insurance solutions and services within Zurich Insurance Group. [66](https://www.zurichna.com/about "About Us | Zurich U.S. | Commercial Insurance") [67](https://www.zurichna.com/media/about-zurich "About Zurich U.S. | Zurich U.S. Insurance") (Evidence: Company-reported; scope: Zurich U.S. operating brand; U.S. business; company description, not legal-entity or insurer attribution for an individual policy.; verified: 2026-09-29.)

Zurich’s 2026 history page describes a planned transition from Zurich North America to Zurich U.S.; the reviewed page does not give a completion date. [70](https://www.zurichna.com/about/history "Zurich U.S. History") (Evidence: Company-reported; scope: Brand naming only. No Zurich North America alias added pending clear evidence of completion.; verified: 2026-09-29.) | | Application process | CNA directs small-business buyers to work with an agent. CNA also says its U.S. offices work with independent agents and brokers to provide policyholder service and insurance solutions. [3](https://www.cna.com/solutions/small-business "Insurance for Small Businesses") [4](https://www.cna.com/about/locations/us "United States") (Evidence: Company-reported; scope: CNA’s stated U.S. small-business route and U.S. agency relationships. These sources do not establish that every CNA product requires an agent or that buyers can complete a purchase directly online.; verified: 2026-09-28.) | Zurich directs commercial buyers to agents and brokers and provides a locator. The reviewed pages do not establish a general direct online purchase flow. [71](https://www.zurichna.com/brokers "Agents and Brokers | Zurich U.S.") [72](https://www.zurichna.com/about/contact-us "Contact Zurich U.S.") (Evidence: Company-reported; scope: Zurich U.S. commercial customer route; reviewed agent/contact pages; not a conclusion that direct placement is unavailable in every program.; verified: 2026-09-29.) | | Servicing and renewals | CNA says CNA Central gives small-business agents access to policy documents, loss runs, and claims information. CNA’s 2022 agent guide says agents can access policy, billing, and claims information and download new-business, renewal, and endorsement documents. This describes agent access, not automatic renewal or a guaranteed renewal offer. [3](https://www.cna.com/solutions/small-business "Insurance for Small Businesses") [5](https://www.cna.com/sites/default/files/assets/28007e1c-9e6b-4606-8060-670a9fb4b465/2589-SB%2BSmall%2BBusiness%2BCNA%2BCentral%2Bguide_2022.pdf?fid= "Small Business | CNA Central Agent Guide") (Evidence: Company-reported; scope: Small-business agent servicing through CNA Central, based on the current U.S. small-business page and a guide copyrighted 2022. The guide’s detailed portal functions are historical interface descriptions; renewal-document access does not establish that every policy renews or will receive an offer.; verified: 2026-09-28.)

A CNA Small Business Service Center handout copyrighted 2021 says the center handles participating agency customers’ inquiries about certificates, policy changes, coverage, billing, and additional coverage or endorsement quotes. It states weekday hours of 7 a.m.–7 p.m. Central Time and says the agency/customer relationship remains in place. This describes a particular service-center program, not every CNA account. [6](https://www.cna.com/system/files/agentcenter/a7ed16c6-bcc4-4673-836c-7461d77b585a/2510-SB-ss-Small-Business-Service-Center-v2%2B%25281%2529.pdf "Small Business Service Center") (Evidence: Company-reported; scope: Company-reported service-center functions from a 2021 CNA handout. The handout describes enrollment and account selection for this small-business agency program; it does not establish availability for every CNA policy or account.; verified: 2026-09-28.) | Zurich describes an online portal for existing customers to view policy documents and endorsements, track claims, review risk-improvement actions and contact Zurich. The reviewed pages do not explain renewal handling. [73](https://www.zurichna.com/digital-application-suite "My Zurich customer portal") (Evidence: Company-reported; scope: Company-described My Zurich functions for existing policyholders; renewal details were not found in these reviewed pages.; verified: 2026-09-29.) | ## Related Reading - [CNA Small Business Insurance: Products, Agents and Service](https://spot.insure/insurance-providers/cna) - [Zurich U.S. Business Insurance: Products, Access, and Claims](https://spot.insure/insurance-providers/zurich) ## Related Comparisons - [AIG vs CNA](https://spot.insure/compare/aig-vs-cna) - [AIG vs Zurich U.S.](https://spot.insure/compare/aig-vs-zurich) - [Alliance Risk vs CNA](https://spot.insure/compare/alliance-risk-vs-cna) - [Alliance Risk vs Zurich U.S.](https://spot.insure/compare/alliance-risk-vs-zurich) - [Amelia Risk vs CNA](https://spot.insure/compare/amelia-risk-vs-cna) - [Amelia Risk vs Zurich U.S.](https://spot.insure/compare/amelia-risk-vs-zurich) - [Aon vs CNA](https://spot.insure/compare/aon-vs-cna) - [Aon vs Zurich U.S.](https://spot.insure/compare/aon-vs-zurich) - [Armilla vs CNA](https://spot.insure/compare/armilla-vs-cna) - [Armilla vs Zurich U.S.](https://spot.insure/compare/armilla-vs-zurich) - [At-Bay vs CNA](https://spot.insure/compare/at-bay-vs-cna) - [At-Bay vs Zurich U.S.](https://spot.insure/compare/at-bay-vs-zurich) - [The Baldwin Group vs CNA](https://spot.insure/compare/baldwin-vs-cna) - [The Baldwin Group vs Zurich U.S.](https://spot.insure/compare/baldwin-vs-zurich) - [Beazley vs CNA](https://spot.insure/compare/beazley-vs-cna) - [Beazley vs Zurich U.S.](https://spot.insure/compare/beazley-vs-zurich) - [Berkshire Hathaway Specialty Insurance vs CNA](https://spot.insure/compare/berkshire-hathaway-specialty-insurance-vs-cna) - [Berkshire Hathaway Specialty Insurance vs Zurich U.S.](https://spot.insure/compare/berkshire-hathaway-specialty-insurance-vs-zurich) - [biBerk vs CNA](https://spot.insure/compare/biberk-vs-cna) - [biBerk vs Zurich U.S.](https://spot.insure/compare/biberk-vs-zurich) - [CFC vs CNA](https://spot.insure/compare/cfc-vs-cna) - [CFC vs Zurich U.S.](https://spot.insure/compare/cfc-vs-zurich) - [Chubb vs CNA](https://spot.insure/compare/chubb-vs-cna) - [Chubb vs Zurich U.S.](https://spot.insure/compare/chubb-vs-zurich) - [CNA vs Coalition](https://spot.insure/compare/cna-vs-coalition) - [CNA vs Corgi](https://spot.insure/compare/cna-vs-corgi) - [CNA vs Coterie Insurance](https://spot.insure/compare/cna-vs-coterie) - [CNA vs Counterpart](https://spot.insure/compare/cna-vs-counterpart) - [CNA vs Coverdash](https://spot.insure/compare/cna-vs-coverdash) - [CNA vs Cowbell](https://spot.insure/compare/cna-vs-cowbell) - [CNA vs Embroker](https://spot.insure/compare/cna-vs-embroker) - [CNA vs Founder Shield](https://spot.insure/compare/cna-vs-foundershield) - [Coalition vs Zurich U.S.](https://spot.insure/compare/coalition-vs-zurich) - [Corgi vs Zurich U.S.](https://spot.insure/compare/corgi-vs-zurich) - [Coterie Insurance vs Zurich U.S.](https://spot.insure/compare/coterie-vs-zurich) - [Counterpart vs Zurich U.S.](https://spot.insure/compare/counterpart-vs-zurich) - [Coverdash vs Zurich U.S.](https://spot.insure/compare/coverdash-vs-zurich) - [Cowbell vs Zurich U.S.](https://spot.insure/compare/cowbell-vs-zurich) - [Embroker vs Zurich U.S.](https://spot.insure/compare/embroker-vs-zurich) ## Sources ### [CNA Official Website](https://www.cna.com) 1. [CNA Financial Corporation 2025 Form 10-K](https://www.sec.gov/Archives/edgar/data/21175/000002117526000011/cna-20251231.htm). U.S. Securities and Exchange Commission; CNA Financial Corporation filer; 2025 Form 10-K, Part I, Item 1 “Business,” opening paragraph (company status, CNA group definition, operating-company list); Note A “Basis of Presentation”; Item 1 ownership statement; exact filing text from SEC indexing and the alternate SEC-hosted annual-report PDF, accessed 2026-09-28. Accessed 2026-09-28. 2. [General Disclaimer](https://www.cna.com/cnadisclaimer/generaldisclaimer). CNA; General Disclaimer paragraphs 1 and 5 (HTML lines 24 and 28): CNA describes Continental Casualty Company and its relevant affiliates; references to CNA may include one or more CCC affiliates; each particular policy/product/service is the responsibility only of the specific CNA company that issues or supplies it. Footer line 57 identifies CNA Financial Corporation as trademark registrant. Re-read 2026-09-29. Accessed 2026-09-29. 3. [Insurance for Small Businesses](https://www.cna.com/solutions/small-business). CNA; Insurance for Small Businesses, lines 38-50 and 65-67 (CNA Central and agent route); lines 79-106 (product and stated appetite lists); page footer line 132 (CNA registered service mark). Accessed 2026-09-28. 4. [United States](https://www.cna.com/about/locations/us). CNA; United States page, introductory paragraph, line 35. Accessed 2026-09-28. 5. [Small Business | CNA Central Agent Guide](https://www.cna.com/sites/default/files/assets/28007e1c-9e6b-4606-8060-670a9fb4b465/2589-SB%2BSmall%2BBusiness%2BCNA%2BCentral%2Bguide_2022.pdf?fid=). CNA; CNA Central Agent Guide, pages 1-2; access credential note and agent portal context, page 1 lines 3-8; Get a Quote, lines 12-22; Service My Accounts, lines 39-66; copyright/trademark footer, page 2 lines 68-71 (Copyright © 2022). Accessed 2026-09-28. 6. [Small Business Service Center](https://www.cna.com/system/files/agentcenter/a7ed16c6-bcc4-4673-836c-7461d77b585a/2510-SB-ss-Small-Business-Service-Center-v2%2B%25281%2529.pdf). CNA; One-page Small Business Service Center handout, lines 0-27 (service functions, weekday hours, continuing agency relationship, enrollment/account selection); lines 40-43 (legal/distribution limitations, trademark, copyright © 2021). Accessed 2026-09-28. 7. [Report an Insurance Claim](https://www.cna.com/claims-center). CNA; Report a Claim and Need more Help, lines 21-33. Accessed 2026-09-28. 8. [United States | CNA Insurance](https://www.cna.com/about/locations/us). CNA; Official U.S. Locations page title, observed on page open; page body begins at lines 21-35. Accessed 2026-09-28. 9. [CNA Connect Small Businessowners Policy (BOP) | CNA Insurance](https://www.cna.com/products/cna-connect). CNA; CNA Connect; coverages, product range, services. Accessed 2026-09-28. 10. [Ocean Cargo | CNA](https://www.cna.com/sites/default/files/assets/d76bf361-a08f-45e2-a2c1-151732208c58/2402-MKTG-ss-Ocean-Cargo-Marine-v5.pdf?ContentCache=NONE&MOD=AJPERES). CNA; pp. 1–2: transit scope, extensions, agent/insured portal and cargo claims specialists. Accessed 2026-09-28. 11. [Commercial Auto Insurance for Businesses | CNA Insurance](https://www.cna.com/products/commercial-auto). CNA; Coverages, endorsements, risk control, claims. Accessed 2026-09-28. 12. [Commercial Property Insurance | CNA Insurance](https://www.cna.com/products/property). CNA; Product by customer size; placements and capacity. Accessed 2026-09-28. 13. [Cyber Insurance - Cyber Risk Solutions | CNA Insurance](https://www.cna.com/products/cyber). CNA; Cyber, Media, Technology & Professional Liability; product sections. Accessed 2026-09-28. 14. [Private Company Directors & Officers Liability | CNA](https://www.cna.com/sites/default/files/assets/097cd07b-3b87-4f3e-94f5-f6ecddf84d7b/cna-rc-epack3-private-company-directors-officers-liability-ss.pdf?ContentCache=NONE&MOD=AJPERES). CNA; pp. 1–2: covered claims, Side A/B/C, limits, eligibility and claims. Accessed 2026-09-28. 15. [Employment Practices Liability | CNA](https://www.cna.com/sites/default/files/assets/0bd3b7da-eb28-4142-aa13-d068f35e7a05/cna-employment-practices-liability.pdf?ContentCache=NONE&MOD=AJPERES). CNA; pp. 1–3: wrongful practices, third-party acts, insured classes, risk services and claims. Accessed 2026-09-28. 16. [Equipment Breakdown Insurance | CNA Insurance](https://www.cna.com/products/equipment-breakdown). CNA; Coverage, inspection, monoline and package placement. Accessed 2026-09-28. 17. [CNA Surety - Surety and Fidelity Bonds | CNA Insurance](https://www.cna.com/products/cna-surety). CNA; Surety/fidelity product sections, geography, agents/brokers, bONdLINE and claims services. Accessed 2026-09-28. 18. [Fiduciary Liability | CNA](https://www.cna.com/sites/default/files/assets/4aa227df-6712-403a-8b0a-df219c0f8cc3/CNA-Epack3-Fiduciary-SS.pdf?ContentCache=NONE&MOD=AJPERES). CNA; pp. 1–2: benefit-plan administration, covered costs, eligible organizations and claims. Accessed 2026-09-28. 19. [Commercial General Liability Insurance | CNA Insurance](https://www.cna.com/products/general-liability). CNA; Commercial General Liability; customer sizes, coverage, teams. Accessed 2026-09-28. 20. [Inland & Ocean Marine Insurance | CNA Insurance](https://www.cna.com/products/marine). CNA; Inland Marine and Ocean Marine coverage sections. Accessed 2026-09-28. 21. [Management Liability Insurance and Professional Liability | CNA Insurance](https://www.cna.com/products/management-liability). CNA; Management liability overview, coverages, Epack 3. Accessed 2026-09-28. 22. [Tailored Coverages for Aging Services, Allied Healthcare Facilities and More | CNA](https://www.cna.com/sites/default/files/assets/04073b90-65ec-4053-b51a-a072591a5395/cna-healthcare-capabilities-brochure.pdf?MOD=AJPERES). CNA; pp. 4–5, 7–8: healthcare classes, PL/GL options, claims and risk-control capabilities. Accessed 2026-09-28. 23. [Life Sciences Insurance | CNA](https://www.cna.com/industries/life-sciences). CNA; Life Sciences: products, target classes, claims and risk control. Accessed 2026-09-28. 24. [Small Business Life Sciences Insurance | CNA](https://www.cna.com/solutions/small-business/life-sciences). CNA; Coverage and appetite: products liability, limits, optional features and target classes. Accessed 2026-09-28. 25. [Life Sciences Coverage Highlights FAQ | CNA](https://www.cna.com/sites/default/files/assets/85414205-73c9-4b2a-a407-dcb0a47a9840/cna-life-sciences-coverage-highlights-faq.pdf?ContentCache=NONE&MOD=AJPERES). CNA; pp. 1–3: work-hazard products liability, separate/combined form, recall benefit, reporting, availability and exclusions. Accessed 2026-09-28. 26. [Umbrella Insurance and Excess Liability Insurance | CNA Insurance](https://www.cna.com/products/umbrella). CNA; Forms, enhancements, underwriting. Accessed 2026-09-28. 27. [Workers’ Compensation Insurance | CNA Insurance](https://www.cna.com/products/workers-compensation). CNA; Benefits, prevention, claims. Accessed 2026-09-28. 28. [Cyber Insurance - Cyber Risk Solutions | CNA Insurance](https://www.cna.com/products/cyber). CNA; U.S. page, opened 2026-09-29: lines 48-52 Epack 3 modular policy combines cyber, media, technology and professional liability; lines 64-84 MPL and media; line 128 CNA brand disclosure and ©2026. Accessed 2026-09-29. 29. [Commercial Auto Insurance for Businesses | CNA Insurance](https://www.cna.com/products/commercial-auto). CNA; U.S. page, opened 2026-09-29: lines 28-30 and coverages lines 31-34; commercial auto covers business-use owned, hired and non-owned vehicles; ©2026 at line 61. Accessed 2026-09-29. 30. [Management Liability Insurance and Professional Liability | CNA Insurance](https://www.cna.com/products/management-liability). CNA; U.S. page, opened 2026-09-29: lines 33-44 name crime and kidnap/ransom/extortion; lines 49-54 describe modular Epack 3 and flexible coverage mix; ©2026 at line 80. Accessed 2026-09-29. 31. [Inland & Ocean Marine Insurance | CNA Insurance](https://www.cna.com/products/marine). CNA; U.S. page, opened 2026-09-29: lines 29-35 describe Inland Marine and Builders Risk appetite; lines 46-54 separately list Ocean Marine and Hull Builders Risk; ©2026 at line 84. Accessed 2026-09-29. 32. [Small Business Insurance Solutions for Life Sciences | CNA Insurance](https://www.cna.com/solutions/small-business/life-sciences). CNA; U.S. page, opened 2026-09-29: page issue marker 06.17.2025 at line 75; line 63-65 describes monoline product liability with E&O and automatic Class 1 recall mitigation-expense benefit; line 74 says issuer, availability and policy-terms qualifications; ©2026 line 101. Accessed 2026-09-29. 33. [Life Sciences Coverage FAQs](https://www.cna.com/sites/default/files/assets/85414205-73c9-4b2a-a407-dcb0a47a9840/cna-life-sciences-coverage-highlights-faq.pdf?ContentCache=NONE&MOD=AJPERES). CNA; PDF opened 2026-09-29: p.1 lines 10-18 Class 1 recall supplementary benefit and sublimit; p.1 lines 31-34 circumstance-reporting exception; p.2 lines 104-109 says illustrative, policy controls, availability varies and copyright ©2023 / 20230314. Historical detailed qualification, not a current form. Accessed 2026-09-29. 34. [Manufacturer Insurance: Best Companies, Costs and Coverages](https://www.nerdwallet.com/business/insurance/learn/manufacturers). NerdWallet; Published 2026-03-26; CNA section, lines 348-359: manufacturer-specific editorial assessment says relatively low property/liability complaints and workers-comp complaints slightly higher than expected for company size; no full CNA review. Re-read 2026-09-29. Accessed 2026-09-29. 35. [CNA Insurance Reviews](https://www.trustpilot.com/review/www.cna.com). Trustpilot; CNA.com profile, lines 40-72 and current review entries including business billing complaint (lines 59-63) and long-term-care reports (lines 66-70); profile says reviews are individual opinions at line 177. Self-selected mixed review population, not a representative commercial-insurance outcome. Re-read 2026-09-29. Accessed 2026-09-29. ### [Zurich U.S. Official Website](https://www.zurichna.com/) 36. [Business insurance for public & private companies | Zurich](https://www.zurichna.com/insurance). Zurich U.S.; Zurich U.S. commercial coverage catalogue; line navigation and product links. Accessed 2026-09-28. 37. [Commercial Casualty Insurance | Zurich Insurance](https://www.zurichna.com/insurance/casualty). Zurich U.S.; Insurance solutions for commercial casualty / Domestic Casualty Solutions; explicitly lists Zurich General Liability, Workers’ Compensation, Commercial Auto and Excess Liability. Accessed 2026-09-28. 38. [Management Liability Insurance | Zurich U.S.](https://www.zurichna.com/insurance/management-liability) Zurich U.S.; Management liability, D&O, crime, fiduciary, EPLI. Accessed 2026-09-28. 39. [Directors and Officers Liability Insurance (D&O) | Zurich U.S.](https://www.zurichna.com/insurance/management-liability/directors-and-officers-liability-insurance) Zurich U.S.; D&O coverage, target companies, claims team. Accessed 2026-09-28. 40. [Employment Practices Liability Insurance (EPLI) | Zurich U.S.](https://www.zurichna.com/insurance/management-liability/employment-practices-liability-insurance) Zurich U.S.; EPLI protection, coverage features, risk services. Accessed 2026-09-28. 41. [Fiduciary Liability Insurance | Zurich U.S.](https://www.zurichna.com/insurance/management-liability/fiduciary-liability-insurance) Zurich U.S.; Fiduciary products, exposures, customers, services. Accessed 2026-09-28. 42. [Commercial Crime & Fidelity Insurance Coverage | Zurich U.S.](https://www.zurichna.com/insurance/management-liability/crime-insurance) Zurich U.S.; Crime product, standalone/package availability, loss examples, risk assessment services. Accessed 2026-09-28. 43. [ERISA Fidelity Bond | Zurich U.S. Insurance](https://www.zurichna.com/insurance/management-liability/erisa-fidelity-bond). Zurich U.S.; ERISA Fidelity Bond options, limits, eligibility, insurer, underwriting conditions. Accessed 2026-09-28. 44. [Errors and Omissions Insurance – E&O | Zurich Insurance](https://www.zurichna.com/insurance/errors-and-omissions). Zurich U.S.; Pro Plus coverage, targeted classes, policy structure, claims and underwriting. Accessed 2026-09-28. 45. [Cyber Security Insurance and Coverage | Zurich Insurance](https://www.zurichna.com/insurance/cyber). Zurich U.S.; Cyber policy types, customer segments, primary/excess, incident response. Accessed 2026-09-28. 46. [Zurich Cyber Insurance Policy](https://www.zurichna.com/insurance/cyber/policy). Zurich U.S.; Large/global cyber policy coverage and claims/response resources. Accessed 2026-09-28. 47. [Commercial Umbrella Insurance Coverage | Zurich Insurance](https://www.zurichna.com/insurance/umbrella). Zurich U.S.; Umbrella and excess coverage forms, crisis expense limit, excess claims-made facility. Accessed 2026-09-28. 48. [Commercial Property Insurance: Building & Business | Zurich](https://www.zurichna.com/insurance/commercial-property). Zurich U.S.; Property forms, customer segments, business interruption, risk engineering, marine. Accessed 2026-09-28. 49. [Insurance for Construction Companies | Zurich Insurance](https://www.zurichna.com/industries/construction). Zurich U.S.; Builders risk offering; construction customers; construction coverages and risk services. Accessed 2026-09-28. 50. [Vehicle Rental Business Insurance: Car, Motorcycle, Truck, RV | Zurich](https://www.zurichna.com/insurance/auto-rental). Zurich U.S.; Commercial rental fleets, auto liability and physical damage, application and claims. Accessed 2026-09-28. 51. [Surety Bond Company: Construction & Corporate | Zurich](https://www.zurichna.com/insurance/surety). Zurich U.S.; Contract and commercial surety, products, jurisdictions, transaction tools. Accessed 2026-09-28. 52. [2025 U.S. Small Commercial Insurance Study](https://www.jdpower.com/sites/default/files/file/2025-08/2025092%20U.S.%20Small%20Commercial%20Insurance%20Study.pdf). J.D. Power; Indexed 2025 ranking PDF URL returned 404 when opened; score table not verified. Accessed 2026-09-28. 53. [2025 U.S. Small Commercial Insurance Study - JD Power](https://www.jdpower.com/business/press-releases/2025-us-small-commercial-insurance-study). J.D. Power; 2025 study methodology, sample size and field dates. Accessed 2026-09-28. 54. [U.S. Small Commercial Insurance Study - JD Power](https://www.jdpower.com/business/u-s-small-commercial-insurance-study/). J.D. Power; 2025 and 2026 profiled target brands and publication dates. Accessed 2026-09-28. 55. [Best Insurance Companies for Car Rental Businesses - NerdWallet](https://www.nerdwallet.com/business/insurance/learn/car-rental-business-insurance). NerdWallet; Zurich 4.5/5 business editorial rating; commercial auto rental fleets; complaint analysis. Accessed 2026-09-28. 56. [Zurich Insurance Reviews | Trustpilot](https://www.trustpilot.com/review/www.zurich.com). Trustpilot; Global Zurich Insurance profile, TrustScore and review count. Accessed 2026-09-28. 57. [Zurich Property & Casualty Insurance Reviews from Real Customers | ConsumerAffairs](https://www.consumeraffairs.com/insurance/zurich-north-america-insurance.html). ConsumerAffairs; Zurich P&C profile rating/review count and mixed reviewer topics. Accessed 2026-09-28. 58. [Zurich American Insurance Company | BBB Business Profile](https://www.bbb.org/us/tx/dallas/profile/insurance-companies/zurich-american-insurance-company-0875-90008903). BBB; Business grade, accreditation, Zurich NA description and line list. Accessed 2026-09-28. 59. [Zurich American Insurance Company | BBB Reviews | Better Business Bureau](https://www.bbb.org/us/tx/dallas/profile/insurance-companies/zurich-american-insurance-company-0875-90008903/customer-reviews). BBB; Customer Review Ratings and review count. Accessed 2026-09-28. 60. [NAIC Consumer Insurance Search](https://content.naic.org/consumer/insurance-company-search). NAIC; Company/state/line consumer complaint lookup; interactive result did not render. Accessed 2026-09-28. 61. [List of financial strength and issuer credit ratings | Zurich Insurance](https://www.zurich.com/investor-relations/ratings). Zurich Insurance Group; Current ratings for Zurich American Insurance Company. Accessed 2026-09-28. 62. [AM Best Affirms Credit Ratings of Zurich Insurance Group Ltd and Its Main Rated Subsidiaries](https://news.ambest.com/pr/PressContent.aspx?altsrc=2&refnum=37747). AM Best; September 4, 2026 affirmations for Zurich American Insurance Company. Accessed 2026-09-28. 63. [ERISA Fidelity Bond | Zurich U.S. Insurance](https://www.zurichna.com/insurance/management-liability/erisa-fidelity-bond). Zurich U.S.; Product-page underwriting jurisdiction caveat; individual North American insurance entities. Accessed 2026-09-28. 64. [Workers’ Compensation Insurance | Zurich Insurance](https://www.zurichna.com/insurance/workers-compensation). Zurich U.S.; Medical management, claims reporting and worker benefits. Accessed 2026-09-28. 65. [Commercial Builders Risk Program | Zurich Insurance](https://www.zurichna.com/insurance/zpm/construction/commercial). Zurich U.S.; Builders Risk - Commercial; direct product overview and FAQ: coverage, appetite, ineligible projects, options, limits, application, geography, admission and program highlights (HTML lines 270–411). Accessed 2026-09-28. 66. [About Us | Zurich U.S. | Commercial Insurance](https://www.zurichna.com/about). Zurich U.S.; About Zurich U.S.; customer and industry description; FAQ on U.S. product focus. Accessed 2026-09-28. 67. [About Zurich U.S. | Zurich U.S. Insurance](https://www.zurichna.com/media/about-zurich). Zurich U.S.; Opening paragraphs; relationship to Zurich Insurance Group. Accessed 2026-09-28. 68. [Terms of Use from Zurich U.S. | Zurich Insurance](https://www.zurichna.com/services/terms-of-use). Zurich American Insurance Company / Zurich U.S.; §1 site operator; §5 reproduction rights; §16 Zurich American Insurance Company, NAIC 16535, and provider-published all-state/listed-territory licensing disclosure; §17 member-company list. Accessed 2026-09-29. 69. [Zurich Insurance Group Annual Results 2025](https://www.zurich.com/-/media-assets/project/zurich/dotcom/investor-relations/docs/results/2025/q4/consolidated-financial-statements-annual-results-2025.pdf). Zurich Insurance Group Ltd; Note 27, Table 27.1, printed p.126: voting rights and ownership interest at 2025-12-31. Accessed 2026-09-28. 70. [Zurich U.S. History](https://www.zurichna.com/about/history). Zurich U.S.; 2026 history page, planned transition wording; completion date not stated. Accessed 2026-09-28. 71. [Agents and Brokers | Zurich U.S.](https://www.zurichna.com/brokers) Zurich U.S.; Agent/broker route and locator. Accessed 2026-09-28. 72. [Contact Zurich U.S.](https://www.zurichna.com/about/contact-us) Zurich U.S.; Commercial insurance contact routes. Accessed 2026-09-28. 73. [My Zurich customer portal](https://www.zurichna.com/digital-application-suite). Zurich U.S.; Existing-policyholder portal functions. Accessed 2026-09-28. 74. [Report a Claim](https://www.zurichna.com/claims/report-a-claim). Zurich U.S.; Claim notice methods and stated acknowledgment workflow. Accessed 2026-09-28. 75. [Customer Care Center](https://www.zurichna.com/about/contact-us/customer-care-center). Zurich U.S.; Published customer-care hours and contact. Accessed 2026-09-28. 76. [Zurich Producer Compensation](https://www.zurichna.com/producercompensation). Zurich U.S. (company-reported); Disclosure updated May 2026: base/contingent arrangements and independently operating program administrator exclusion. Accessed 2026-09-28. Updated 2026-09-30. Spot, a product of Tools for Enlightenment, publishes this research and works in the commercial insurance market. [Editorial policy](https://spot.insure/editorial-policy). To suggest a correction, [contact Spot](https://spot.insure/contact) with the page URL and supporting source. ## Agent and Developer Resources - [Markdown page](https://spot.insure/compare/cna-vs-zurich.md) - [Developer resources](https://spot.insure/developers) - [Public MCP server](https://spot.insure/mcp) - [MCP server manifest](https://spot.insure/server.json) - [OpenAPI description](https://spot.insure/openapi.json) - [Public page index](https://spot.insure/llms.txt)