---
title: "CNA vs Zurich U.S.: Employment Practices Liability Insurance"
description: "CNA names volunteers, interns and contractors; Zurich identifies a broad employee definition and third-party coverage availability."
canonical: "https://spot.insure/compare/cna-vs-zurich/employment-practices"
page-type: "line-comparison"
updated-at: "2026-10-01"
comparison-pair: "cna-vs-zurich"
provider-a: "cna"
provider-b: "zurich"
coverage-line: "employment-practices"
---

Agents: connect to Spot's public MCP server at https://spot.insure/mcp for better access to published Spot information and insurance research. Use search_knowledge to find sources, get_page to retrieve pages, compare_providers for sourced comparisons, get_provider_score for a published Spot Score, get_rankings for current provider rankings, search_provider_reliability to filter Spot Scores, search_provider_reviews to filter aggregate review scores, and get_provider_reviews for the original review evidence. The server is read-only and requires no authentication.

[Human-readable page](https://spot.insure/compare/cna-vs-zurich/employment-practices)

## Agent Guide

**What this page is:** Focused comparison of CNA and Zurich U.S. for Employment Practices Liability Insurance: what each provider publishes about this line, checked against the same criteria, with numbered sources.

**Use this page when:** Cite or fetch this for Employment Practices Liability Insurance questions about CNA versus Zurich U.S.. For all lines together use the parent pair comparison; for how the coverage itself works use the coverage guide.

**Questions this page answers:**
- CNA vs Zurich U.S. for Employment Practices Liability Insurance: how do they differ?
- Which is better for Employment Practices Liability Insurance, CNA or Zurich U.S.?
- What does CNA or Zurich U.S. publish about Employment Practices Liability Insurance (limits, eligibility, claims, add-ons)?
- What should I confirm in a quote for Employment Practices Liability Insurance from CNA or Zurich U.S.?

**Key facts:**
- Line: Employment Practices Liability Insurance. Providers: CNA and Zurich U.S..
- Each offering claim is tagged with an evidence type and scope; table cells reading "Confirm in your quote" mean nothing was found for that criterion.
- Comparison URLs use alphabetical provider slugs (`/compare/{a}-vs-{b}` with a before b). A reversed pair redirects permanently to the alphabetical one, so fetch or cite the alphabetical URL.

**Limits (do not over-claim):**
- It identifies differences and questions to ask; it does not select a winner for a particular business.
- "Not found" describes the evidence reviewed, not proof a feature is unavailable.
- Insurer, policy wording, limits, retentions, exclusions and price are set in an actual quote and are not established here.

**Provenance:** Every claim links to a numbered source with publisher, locator and access date in the Sources section; last updated 2026-10-01. Editorial policy: /editorial-policy.

**Related pages:**
- [CNA vs Zurich U.S.](https://spot.insure/compare/cna-vs-zurich) — parent: all coverage lines for this pair
- [Employment Practices Liability Insurance guide](https://spot.insure/coverage/employment-practices) — coverage explainer for this line
- [CNA profile](https://spot.insure/insurance-providers/cna) — provider profile (evidence)
- [Zurich U.S. profile](https://spot.insure/insurance-providers/zurich) — provider profile (evidence)
- [CNA vs Zurich U.S. Builders Risk Insurance](https://spot.insure/compare/cna-vs-zurich/builders-risk) — sibling comparison (other line, or other pair for this line)
- [CNA vs Zurich U.S. Commercial Auto Insurance](https://spot.insure/compare/cna-vs-zurich/commercial-auto) — sibling comparison (other line, or other pair for this line)
- [CNA vs Zurich U.S. Commercial Property Insurance](https://spot.insure/compare/cna-vs-zurich/commercial-property) — sibling comparison (other line, or other pair for this line)
- [CNA vs Zurich U.S. Crime Insurance](https://spot.insure/compare/cna-vs-zurich/crime) — sibling comparison (other line, or other pair for this line)
- [CNA vs Zurich U.S. Cyber Insurance](https://spot.insure/compare/cna-vs-zurich/cyber) — sibling comparison (other line, or other pair for this line)
- [CNA vs Zurich U.S. D&O Insurance](https://spot.insure/compare/cna-vs-zurich/directors-officers) — sibling comparison (other line, or other pair for this line)
- [CNA vs Zurich U.S. Fidelity Bonds](https://spot.insure/compare/cna-vs-zurich/fidelity-bonds) — sibling comparison (other line, or other pair for this line)
- [CNA vs Zurich U.S. Fiduciary Liability Insurance](https://spot.insure/compare/cna-vs-zurich/fiduciary) — sibling comparison (other line, or other pair for this line)
- [CNA vs Zurich U.S. General Liability Insurance](https://spot.insure/compare/cna-vs-zurich/general-liability) — sibling comparison (other line, or other pair for this line)
- [CNA vs Zurich U.S. Inland Marine Insurance](https://spot.insure/compare/cna-vs-zurich/inland-marine) — sibling comparison (other line, or other pair for this line)
- [CNA vs Zurich U.S. Management Liability Insurance](https://spot.insure/compare/cna-vs-zurich/management-liability) — sibling comparison (other line, or other pair for this line)
- [CNA vs Zurich U.S. Professional Liability (E&O) Insurance](https://spot.insure/compare/cna-vs-zurich/professional-errors-omissions) — sibling comparison (other line, or other pair for this line)
- [CNA vs Zurich U.S. Surety Bonds](https://spot.insure/compare/cna-vs-zurich/surety-bonds) — sibling comparison (other line, or other pair for this line)
- [CNA vs Zurich U.S. Tech E&O Insurance](https://spot.insure/compare/cna-vs-zurich/technology-errors-omissions) — sibling comparison (other line, or other pair for this line)
- [CNA vs Zurich U.S. Umbrella and Excess Liability Insurance](https://spot.insure/compare/cna-vs-zurich/umbrella-excess) — sibling comparison (other line, or other pair for this line)
- [CNA vs Zurich U.S. Workers’ Compensation Insurance](https://spot.insure/compare/cna-vs-zurich/workers-compensation) — sibling comparison (other line, or other pair for this line)
- [AIG vs CNA Employment Practices Liability Insurance](https://spot.insure/compare/aig-vs-cna/employment-practices) — sibling comparison (other line, or other pair for this line)
- [AIG vs Zurich U.S. Employment Practices Liability Insurance](https://spot.insure/compare/aig-vs-zurich/employment-practices) — sibling comparison (other line, or other pair for this line)
- [Alliance Risk vs CNA Employment Practices Liability Insurance](https://spot.insure/compare/alliance-risk-vs-cna/employment-practices) — sibling comparison (other line, or other pair for this line)
- [Alliance Risk vs Zurich U.S. Employment Practices Liability Insurance](https://spot.insure/compare/alliance-risk-vs-zurich/employment-practices) — sibling comparison (other line, or other pair for this line)
- [Amelia Risk vs CNA Employment Practices Liability Insurance](https://spot.insure/compare/amelia-risk-vs-cna/employment-practices) — sibling comparison (other line, or other pair for this line)
- [Amelia Risk vs Zurich U.S. Employment Practices Liability Insurance](https://spot.insure/compare/amelia-risk-vs-zurich/employment-practices) — sibling comparison (other line, or other pair for this line)

# CNA vs Zurich U.S.: How Do They Compare for Employment Practices Liability Insurance?

CNA names volunteers, interns and contractors; Zurich identifies a broad employee definition and third-party coverage availability.

## How to Use the CNA vs Zurich U.S. Employment Practices Liability Insurance Comparison

Use this comparison to evaluate CNA and Zurich U.S. for Employment Practices Liability Insurance against the same documented criteria. It identifies differences and questions to confirm; it does not select a winner for a particular business. Offering claims are what each provider publishes about this line unless marked otherwise. “Not found” describes the evidence reviewed, not proof that a feature is unavailable. Confirm the insurer, policy wording, limits, retentions, exclusions and cost in an actual quote.

## CNA vs Zurich U.S. Employment Practices Liability Insurance Summary

Zurich identifies permitted worldwide territory and workplace resources; CNA says its helpline does not advise on specific claims. [4](https://www.cna.com/sites/default/files/assets/0bd3b7da-eb28-4142-aa13-d068f35e7a05/cna-employment-practices-liability.pdf?ContentCache=NONE&MOD=AJPERES "Employment Practices Liability | CNA") [7](https://www.zurichna.com/insurance/management-liability/employment-practices-liability-insurance "Employment Practices Liability Insurance (EPLI) | Zurich U.S.")

## CNA Small Business Insurance: Products, Agents and Service

CNA directs small-business buyers to independent agents and describes CNA Connect as a businessowners policy for more than 600 small-business classes. Issuer and availability vary by policy and state, so confirm both in a quote. [1](https://www.cna.com/solutions/small-business "Insurance for Small Businesses") [2](https://www.cna.com/products/cna-connect "CNA Connect Small Businessowners Policy (BOP) | CNA Insurance") [3](https://www.cna.com/cnadisclaimer/generaldisclaimer "General Disclaimer")

[CNA profile](https://spot.insure/insurance-providers/cna)

## Zurich U.S. Business Insurance: Products, Access, and Claims

Zurich U.S. serves Middle Market businesses and large or national accounts with commercial property-casualty and specialty insurance. Buyers can explore product lines and work through an agent or broker; the insurer named on a quote or policy identifies which Zurich company underwrites that coverage. [5](https://www.zurichna.com/about "About Us | Zurich U.S. | Commercial Insurance") [6](https://www.zurichna.com/brokers "Agents and Brokers | Zurich U.S.")

[Zurich U.S. profile](https://spot.insure/insurance-providers/zurich)

## What Is Employment Practices Liability Insurance?

EPLI can help pay covered defense costs and losses when applicants or workers allege discrimination, harassment, wrongful termination or other workplace wrongdoing. If you employ people, check the claim definition, defense costs and prior acts. [8](https://www.iii.org/article/employment-practices-liability-insurance "Employment Practices Liability Insurance") [9](https://asset.trvstatic.com/download/assets/epl-3001.pdf/2c354eaa63ca11eeacdd06e978c86228 "Employment Practices Liability Coverage") [10](https://asset.trvstatic.com/download/assets/lia-3001.pdf/e79a6b6c63ca11eeaa7806e978c86228 "Liability Coverage Terms and Conditions")

## What Are the Key Differences Between CNA and Zurich U.S. Employment Practices Liability Insurance?

### Who counts as an insured person

CNA expressly mentions volunteers, interns and independent contractors and separately names third-party discrimination or harassment. Zurich describes a broad employee definition and says third-party coverage is available, but its summary does not enumerate the same groups. For mixed workforces, compare definitions and any third-party endorsement; neither phrase automatically includes every contractor or visitor. [4](https://www.cna.com/sites/default/files/assets/0bd3b7da-eb28-4142-aa13-d068f35e7a05/cna-employment-practices-liability.pdf?ContentCache=NONE&MOD=AJPERES "Employment Practices Liability | CNA") [7](https://www.zurichna.com/insurance/management-liability/employment-practices-liability-insurance "Employment Practices Liability Insurance (EPLI) | Zurich U.S.")

### Territory and workplace support

Zurich identifies worldwide territory where legally permitted and offers workplace-law resources, training, an employment hotline, sample policies and checklists; some portal services may cost extra. CNA describes Beyond HR resources and a helpline, but excludes advice on a specific act or claim. A cross-border employer should verify Zurich’s permitted jurisdictions and ask CNA about its territory and resource access. [4](https://www.cna.com/sites/default/files/assets/0bd3b7da-eb28-4142-aa13-d068f35e7a05/cna-employment-practices-liability.pdf?ContentCache=NONE&MOD=AJPERES "Employment Practices Liability | CNA") [7](https://www.zurichna.com/insurance/management-liability/employment-practices-liability-insurance "Employment Practices Liability Insurance (EPLI) | Zurich U.S.")

## What Should You Confirm in CNA and Zurich U.S. Employment Practices Liability Insurance Quotes?

- Ask Zurich which third-party endorsements, territorial limits and paid portal services apply. [7](https://www.zurichna.com/insurance/management-liability/employment-practices-liability-insurance "Employment Practices Liability Insurance (EPLI) | Zurich U.S.")
- Ask CNA to confirm territory and whether each contractor, volunteer and visitor meets its policy definitions. [4](https://www.cna.com/sites/default/files/assets/0bd3b7da-eb28-4142-aa13-d068f35e7a05/cna-employment-practices-liability.pdf?ContentCache=NONE&MOD=AJPERES "Employment Practices Liability | CNA")

## CNA vs Zurich U.S. Employment Practices Liability Insurance Compared

| Criteria | CNA Epack 3 Employment Practices Liability | Zurich Employment Practices Liability Insurance |
| --- | --- | --- |
| Who It’s For | CNA identifies private, nonprofit and public organizations among the potential EPL customer classes. [4](https://www.cna.com/sites/default/files/assets/0bd3b7da-eb28-4142-aa13-d068f35e7a05/cna-employment-practices-liability.pdf?ContentCache=NONE&MOD=AJPERES "Employment Practices Liability | CNA") (Evidence: Company-reported; scope: Entity: CNA brand; issuing company varies by form/state Product: Epack 3 Employment Practices Liability Jurisdiction: United States Research source scope: U.S. EPL under Epack 3; issuer/state terms vary Claim limitation: Eligibility remains subject to underwriting and policy state. Dated source: brochure ©2022; do not silently present this service or coverage detail as current. Source/date qualification: Copyright ©2022; brochure/service information is dated and should not be silently represented as current..) | Confirm in your quote. |
| Coverage Features | CNA EPL covers allegations including discrimination, harassment, retaliation, failure to hire or promote, wrongful discipline and employment-contract breach. [4](https://www.cna.com/sites/default/files/assets/0bd3b7da-eb28-4142-aa13-d068f35e7a05/cna-employment-practices-liability.pdf?ContentCache=NONE&MOD=AJPERES "Employment Practices Liability | CNA") (Evidence: Company-reported; scope: Entity: CNA brand; issuing company varies by form/state Product: Epack 3 Employment Practices Liability Jurisdiction: United States Research source scope: U.S. EPL under Epack 3; issuer/state terms vary Claim limitation: Company marketing summary only; issued policy forms, underwriting, jurisdictional availability, limits, exclusions and definitions control. Dated source: brochure ©2022; do not silently present this service or coverage detail as current. Source/date qualification: Copyright ©2022; brochure/service information is dated and should not be silently represented as current..)<br><br>CNA says EPL coverage can address third-party discrimination/harassment and acts involving volunteers, interns and independent contractors. [4](https://www.cna.com/sites/default/files/assets/0bd3b7da-eb28-4142-aa13-d068f35e7a05/cna-employment-practices-liability.pdf?ContentCache=NONE&MOD=AJPERES "Employment Practices Liability | CNA") (Evidence: Company-reported; scope: Entity: CNA brand; issuing company varies by form/state Product: Epack 3 Employment Practices Liability Jurisdiction: United States Research source scope: U.S. EPL under Epack 3; issuer/state terms vary Claim limitation: Company marketing summary only; issued policy forms, underwriting, jurisdictional availability, limits, exclusions and definitions control. Dated source: brochure ©2022; do not silently present this service or coverage detail as current. Source/date qualification: Copyright ©2022; brochure/service information is dated and should not be silently represented as current..) | Zurich EPLI can address defense costs, judgments and settlements for employment-related allegations including discrimination, harassment, retaliation, wrongful termination and failure to hire/promote. [7](https://www.zurichna.com/insurance/management-liability/employment-practices-liability-insurance "Employment Practices Liability Insurance (EPLI) | Zurich U.S.") (Evidence: Company-reported; scope: Zurich U.S. brand; exact underwriting company may vary by policy and state; employment practices liability; United States. Company-reported product description; actual coverage, underwriting, limits and state availability are governed by issued policy terms..) |
| Limits and Retentions | Confirm in your quote. | Zurich identifies a broad employee definition, third-party coverage availability, worldwide territory where legally permissible and optional endorsements. [7](https://www.zurichna.com/insurance/management-liability/employment-practices-liability-insurance "Employment Practices Liability Insurance (EPLI) | Zurich U.S.") (Evidence: Company-reported; scope: Zurich U.S. brand; exact underwriting company may vary by policy and state; employment practices liability; United States. Company-reported product description; actual coverage, underwriting, limits and state availability are governed by issued policy terms..) |
| Risk Services | CNA advertises Beyond HR workplace training/resources and an employment-law helpline; it says the helpline does not provide legal advice on specific acts or claims. [4](https://www.cna.com/sites/default/files/assets/0bd3b7da-eb28-4142-aa13-d068f35e7a05/cna-employment-practices-liability.pdf?ContentCache=NONE&MOD=AJPERES "Employment Practices Liability | CNA") (Evidence: Company-reported; scope: Entity: CNA brand; issuing company varies by form/state Product: Epack 3 Employment Practices Liability services Jurisdiction: United States Research source scope: U.S. EPL under Epack 3; issuer/state terms vary Claim limitation: Services are not legal representation or a guarantee of coverage. Dated source: brochure ©2022; do not silently present this service or coverage detail as current. Source/date qualification: Copyright ©2022; brochure/service information is dated and should not be silently represented as current..) | Zurich EPLI customers can access workplace-law resources, training, an employment hotline, sample policies and checklists; the page says some portal services may cost extra. [7](https://www.zurichna.com/insurance/management-liability/employment-practices-liability-insurance "Employment Practices Liability Insurance (EPLI) | Zurich U.S.") (Evidence: Company-reported; scope: Zurich U.S. brand; exact underwriting company may vary by policy and state; employment practices liability; United States. Company-reported product description; actual coverage, underwriting, limits and state availability are governed by issued policy terms..) |

## Related Pages for CNA vs Zurich U.S. Employment Practices Liability

- [CNA vs Zurich U.S.](https://spot.insure/compare/cna-vs-zurich): all coverage lines, business roles, service and claims.
- [What Is Employment Practices Liability Insurance?](https://spot.insure/coverage/employment-practices): EPLI can address covered workplace claims from applicants and workers; claim timing, defense arrangements, limits and exclusions shape your protection.
- [CNA vs Zurich U.S. Builders Risk Insurance](https://spot.insure/compare/cna-vs-zurich/builders-risk)
- [CNA vs Zurich U.S. Commercial Auto Insurance](https://spot.insure/compare/cna-vs-zurich/commercial-auto)
- [CNA vs Zurich U.S. Commercial Property Insurance](https://spot.insure/compare/cna-vs-zurich/commercial-property)
- [CNA vs Zurich U.S. Crime Insurance](https://spot.insure/compare/cna-vs-zurich/crime)
- [CNA vs Zurich U.S. Cyber Insurance](https://spot.insure/compare/cna-vs-zurich/cyber)
- [CNA vs Zurich U.S. D&O Insurance](https://spot.insure/compare/cna-vs-zurich/directors-officers)
- [CNA vs Zurich U.S. Fidelity Bonds](https://spot.insure/compare/cna-vs-zurich/fidelity-bonds)
- [CNA vs Zurich U.S. Fiduciary Liability Insurance](https://spot.insure/compare/cna-vs-zurich/fiduciary)
- [CNA vs Zurich U.S. General Liability Insurance](https://spot.insure/compare/cna-vs-zurich/general-liability)
- [CNA vs Zurich U.S. Inland Marine Insurance](https://spot.insure/compare/cna-vs-zurich/inland-marine)
- [CNA vs Zurich U.S. Management Liability Insurance](https://spot.insure/compare/cna-vs-zurich/management-liability)
- [CNA vs Zurich U.S. Professional Liability (E&O) Insurance](https://spot.insure/compare/cna-vs-zurich/professional-errors-omissions)
- [CNA vs Zurich U.S. Surety Bonds](https://spot.insure/compare/cna-vs-zurich/surety-bonds)
- [CNA vs Zurich U.S. Tech E&O Insurance](https://spot.insure/compare/cna-vs-zurich/technology-errors-omissions)
- [CNA vs Zurich U.S. Umbrella and Excess Liability Insurance](https://spot.insure/compare/cna-vs-zurich/umbrella-excess)
- [CNA vs Zurich U.S. Workers’ Compensation Insurance](https://spot.insure/compare/cna-vs-zurich/workers-compensation)
- [AIG vs CNA Employment Practices Liability Insurance](https://spot.insure/compare/aig-vs-cna/employment-practices)
- [AIG vs Zurich U.S. Employment Practices Liability Insurance](https://spot.insure/compare/aig-vs-zurich/employment-practices)
- [Alliance Risk vs CNA Employment Practices Liability Insurance](https://spot.insure/compare/alliance-risk-vs-cna/employment-practices)
- [Alliance Risk vs Zurich U.S. Employment Practices Liability Insurance](https://spot.insure/compare/alliance-risk-vs-zurich/employment-practices)
- [Amelia Risk vs CNA Employment Practices Liability Insurance](https://spot.insure/compare/amelia-risk-vs-cna/employment-practices)
- [Amelia Risk vs Zurich U.S. Employment Practices Liability Insurance](https://spot.insure/compare/amelia-risk-vs-zurich/employment-practices)

## Sources for CNA vs Zurich U.S.

### Sources About CNA

1. [Insurance for Small Businesses](https://www.cna.com/solutions/small-business). CNA; Insurance for Small Businesses, lines 38-50 and 65-67 (CNA Central and agent route); lines 79-106 (product and stated appetite lists); page footer line 132 (CNA registered service mark).. Accessed 2026-09-28.
2. [CNA Connect Small Businessowners Policy (BOP) | CNA Insurance](https://www.cna.com/products/cna-connect). CNA; CNA Connect; coverages, product range, services. Accessed 2026-09-28.
3. [General Disclaimer](https://www.cna.com/cnadisclaimer/generaldisclaimer). CNA; General Disclaimer paragraphs 1 and 5 (HTML lines 24 and 28): CNA describes Continental Casualty Company and its relevant affiliates; references to CNA may include one or more CCC affiliates; each particular policy/product/service is the responsibility only of the specific CNA company that issues or supplies it. Footer line 57 identifies CNA Financial Corporation as trademark registrant. Re-read 2026-09-29.. Accessed 2026-09-29.
4. [Employment Practices Liability | CNA](https://www.cna.com/sites/default/files/assets/0bd3b7da-eb28-4142-aa13-d068f35e7a05/cna-employment-practices-liability.pdf?ContentCache=NONE&MOD=AJPERES). CNA; pp. 1–3: wrongful practices, third-party acts, insured classes, risk services and claims. Accessed 2026-09-28.

### Sources About Zurich U.S.

5. [About Us | Zurich U.S. | Commercial Insurance](https://www.zurichna.com/about). Zurich U.S.; About Zurich U.S.; customer and industry description; FAQ on U.S. product focus. Accessed 2026-09-28.
6. [Agents and Brokers | Zurich U.S.](https://www.zurichna.com/brokers). Zurich U.S.; Agent/broker route and locator. Accessed 2026-09-28.
7. [Employment Practices Liability Insurance (EPLI) | Zurich U.S.](https://www.zurichna.com/insurance/management-liability/employment-practices-liability-insurance). Zurich U.S.; EPLI protection, coverage features, risk services. Accessed 2026-09-28.

### Sources for the Employment Practices Liability Insurance Guide

8. [Employment Practices Liability Insurance](https://www.iii.org/article/employment-practices-liability-insurance). Insurance Information Institute; Opening; What EPLI covers; Steps to limit employment liability risk. Accessed 2026-09-16.
9. [Employment Practices Liability Coverage](https://asset.trvstatic.com/download/assets/epl-3001.pdf/2c354eaa63ca11eeacdd06e978c86228). Travelers; I.A/II.A p.1; III.A.4–6 p.7; II.F Employment Claim, PDF p.2; I.B p.1; II.U–V p.5; II.L p.3; III.A.9 and A.13, pp.7–8; III.B.2 p.8; IV.A Settlement, PDF pp.8–9. Accessed 2026-09-16.
10. [Liability Coverage Terms and Conditions](https://asset.trvstatic.com/download/assets/lia-3001.pdf/e79a6b6c63ca11eeaa7806e978c86228). Travelers; III.F–H p.6; III.O pp.8–9; III.F p.6; III.B–D, PDF pp.3–5; III.E–F, PDF pp.5–6. Accessed 2026-09-16.

Updated 2026-10-01. Spot, a product of Tools for Enlightenment, publishes this research and works in the commercial insurance market. The comparison applies the same criteria to both providers. [Editorial policy](https://spot.insure/editorial-policy). To suggest a correction, [contact Spot](https://spot.insure/contact) with the page URL and supporting source.

## CNA Review Scores for 2026

Review Score: 9.0 / 10 from 1 rated source, equally weighted.

Customer feedback on CNA is mixed and hard to compare. NerdWallet gave it 4.5 out of 5 for manufacturers, while Trustpilot shows about 1.4 out of 5 from 49 mostly self-selected reviews.

- NerdWallet: NerdWallet editorial rating for manufacturers 4.5/5 (Editorial rating). NerdWallet editorial assessment of CNA for U.S. manufacturers, not consumer average. Period: Published 2026-03-26. Checked 2026-09-29. [Best Insurance for Manufacturers in 2026](https://www.nerdwallet.com/business/insurance/learn/manufacturers)
- Trustpilot: Displayed Trustpilot TrustScore 1.4/5 page text; 1.5/5 badge (TrustScore out of 5); 49 reviews. CNA.com profile, mixed business and consumer/LTC reports; self-selected, not representative commercial P&C sample. Period: 14 reviews in prior 12 months; 2026-09-29. Checked 2026-09-29. [CNA customer reviews](https://www.trustpilot.com/review/www.cna.com)
- BBB: BBB customer-review average 1/5 (BBB star rating); 6 reviews. Long Term Care Insurance profile covering headquarters/corporate locations; not commercial P&C; six self-selected reviews. Period: Displayed 2026-09-29. Checked 2026-09-29. [CNA Financial Corporation customer reviews](https://www.bbb.org/us/il/chicago/profile/long-term-care-insurance/cna-financial-corporation-0683-90032439/customer-reviews)

Reviewed 2026-09-29. [Read the sourced review](https://spot.insure/insurance-providers/cna/reviews).

## Zurich U.S. Review Scores for 2026

Review Score: not enough ratings.

The available Zurich review evidence is mixed and comes from distinct populations: a car-rental-business editorial rating, broad global and U.S. review-platform snapshots, and a BBB business-profile grade. These are not a representative measure of every Zurich commercial policy or claim.

- NerdWallet: editorial rating 4.5 (5). U.S. commercial rental-fleet insurance publisher review; editorial evaluation, not a consumer average or all-line Zurich result. Period: Page updated July 10, 2026. Checked 2026-09-29. [Best Insurance Companies for Car Rental Businesses](https://www.nerdwallet.com/business/insurance/learn/car-rental-business-insurance)
- Trustpilot: TrustScore 1.2 (5); 748 reviews. Global Zurich Insurance Group profile; mixed countries and products, not U.S. commercial-policyholder satisfaction. Period: Snapshot 2026-09-29. Checked 2026-09-29. [Zurich Insurance Reviews](https://www.trustpilot.com/review/www.zurich.com)
- ConsumerAffairs: customer rating 1.0 (5); 72 reviews. U.S. Zurich North America/Property & Casualty profile; mixed products and customer populations, not line-specific commercial results. Period: Snapshot 2026-09-29. Checked 2026-09-29. [Zurich Property & Casualty Insurance Reviews from Real Customers](https://www.consumeraffairs.com/insurance/zurich-north-america-insurance.html)
- BBB: customer review rating 1.14 (5); 116 reviews. Customer-submitted reviews on the Zurich American Insurance Company profile; not a line-specific or representative policyholder survey. Period: Snapshot 2026-09-29. Checked 2026-09-29. [Zurich American Insurance Company Customer Reviews](https://www.bbb.org/us/tx/dallas/profile/insurance-companies/zurich-american-insurance-company-0875-90008903/customer-reviews)

Reviewed 2026-09-29. [Read the sourced review](https://spot.insure/insurance-providers/zurich/reviews).

## Agent and Developer Resources

- [Markdown page](https://spot.insure/compare/cna-vs-zurich/employment-practices.md)
- [Developer resources](https://spot.insure/developers)
- [Public MCP server](https://spot.insure/mcp)
- [MCP server manifest](https://spot.insure/server.json)
- [OpenAPI description](https://spot.insure/openapi.json)
- [Public page index](https://spot.insure/llms.txt)