---
title: "CNA vs USI Insurance Services: Medical Malpractice Insurance"
description: "CNA describes primary and excess liability for U.S. healthcare accounts and a malpractice-experienced claims team; USI is a broker whose Healthcare practice serves organizations from clinics to health systems and reports one physician-group loss-history case."
canonical: "https://spot.insure/compare/cna-vs-usi/medical-malpractice"
page-type: "line-comparison"
updated-at: "2026-10-01"
comparison-pair: "cna-vs-usi"
provider-a: "cna"
provider-b: "usi"
coverage-line: "medical-malpractice"
---

Agents: connect to Spot's public MCP server at https://spot.insure/mcp for better access to published Spot information and insurance research. Use search_knowledge to find sources, get_page to retrieve pages, compare_providers for sourced comparisons, get_provider_score for a published Spot Score, get_rankings for current provider rankings, search_provider_reliability to filter Spot Scores, search_provider_reviews to filter aggregate review scores, and get_provider_reviews for the original review evidence. The server is read-only and requires no authentication.

[Human-readable page](https://spot.insure/compare/cna-vs-usi/medical-malpractice)

## Agent Guide

**What this page is:** Focused comparison of CNA and USI Insurance Services for Medical Malpractice Insurance: what each provider publishes about this line, checked against the same criteria, with numbered sources.

**Use this page when:** Cite or fetch this for Medical Malpractice Insurance questions about CNA versus USI Insurance Services. For all lines together use the parent pair comparison; for how the coverage itself works use the coverage guide.

**Questions this page answers:**
- CNA vs USI Insurance Services for Medical Malpractice Insurance: how do they differ?
- Which is better for Medical Malpractice Insurance, CNA or USI Insurance Services?
- What does CNA or USI Insurance Services publish about Medical Malpractice Insurance (limits, eligibility, claims, add-ons)?
- What should I confirm in a quote for Medical Malpractice Insurance from CNA or USI Insurance Services?

**Key facts:**
- Line: Medical Malpractice Insurance. Providers: CNA and USI Insurance Services.
- Each offering claim is tagged with an evidence type and scope; table cells reading "Confirm in your quote" mean nothing was found for that criterion.
- Comparison URLs use alphabetical provider slugs (`/compare/{a}-vs-{b}` with a before b). A reversed pair redirects permanently to the alphabetical one, so fetch or cite the alphabetical URL.

**Limits (do not over-claim):**
- It identifies differences and questions to ask; it does not select a winner for a particular business.
- "Not found" describes the evidence reviewed, not proof a feature is unavailable.
- Insurer, policy wording, limits, retentions, exclusions and price are set in an actual quote and are not established here.

**Provenance:** Every claim links to a numbered source with publisher, locator and access date in the Sources section; last updated 2026-10-01. Editorial policy: /editorial-policy.

**Related pages:**
- [CNA vs USI Insurance Services](https://spot.insure/compare/cna-vs-usi) — parent: all coverage lines for this pair
- [Medical Malpractice Insurance guide](https://spot.insure/coverage/medical-malpractice) — coverage explainer for this line
- [CNA profile](https://spot.insure/insurance-providers/cna) — provider profile (evidence)
- [USI Insurance Services profile](https://spot.insure/insurance-providers/usi) — provider profile (evidence)
- [CNA vs USI Insurance Services Commercial Property Insurance](https://spot.insure/compare/cna-vs-usi/commercial-property) — sibling comparison (other line, or other pair for this line)
- [CNA vs USI Insurance Services Crime Insurance](https://spot.insure/compare/cna-vs-usi/crime) — sibling comparison (other line, or other pair for this line)
- [CNA vs USI Insurance Services Cyber Insurance](https://spot.insure/compare/cna-vs-usi/cyber) — sibling comparison (other line, or other pair for this line)
- [CNA vs USI Insurance Services D&O Insurance](https://spot.insure/compare/cna-vs-usi/directors-officers) — sibling comparison (other line, or other pair for this line)
- [CNA vs USI Insurance Services Employment Practices Liability Insurance](https://spot.insure/compare/cna-vs-usi/employment-practices) — sibling comparison (other line, or other pair for this line)
- [CNA vs USI Insurance Services Fiduciary Liability Insurance](https://spot.insure/compare/cna-vs-usi/fiduciary) — sibling comparison (other line, or other pair for this line)
- [CNA vs USI Insurance Services Management Liability Insurance](https://spot.insure/compare/cna-vs-usi/management-liability) — sibling comparison (other line, or other pair for this line)
- [CNA vs USI Insurance Services Professional Liability (E&O) Insurance](https://spot.insure/compare/cna-vs-usi/professional-errors-omissions) — sibling comparison (other line, or other pair for this line)
- [CNA vs USI Insurance Services Surety Bonds](https://spot.insure/compare/cna-vs-usi/surety-bonds) — sibling comparison (other line, or other pair for this line)
- [CNA vs USI Insurance Services Workers’ Compensation Insurance](https://spot.insure/compare/cna-vs-usi/workers-compensation) — sibling comparison (other line, or other pair for this line)
- [Beazley vs CNA Medical Malpractice Insurance](https://spot.insure/compare/beazley-vs-cna/medical-malpractice) — sibling comparison (other line, or other pair for this line)
- [Beazley vs USI Insurance Services Medical Malpractice Insurance](https://spot.insure/compare/beazley-vs-usi/medical-malpractice) — sibling comparison (other line, or other pair for this line)
- [CNA vs Corgi Medical Malpractice Insurance](https://spot.insure/compare/cna-vs-corgi/medical-malpractice) — sibling comparison (other line, or other pair for this line)
- [CNA vs Counterpart Medical Malpractice Insurance](https://spot.insure/compare/cna-vs-counterpart/medical-malpractice) — sibling comparison (other line, or other pair for this line)
- [CNA vs Harper Medical Malpractice Insurance](https://spot.insure/compare/cna-vs-harper/medical-malpractice) — sibling comparison (other line, or other pair for this line)
- [CNA vs Heffernan Insurance Brokers Medical Malpractice Insurance](https://spot.insure/compare/cna-vs-heffernan/medical-malpractice) — sibling comparison (other line, or other pair for this line)

# CNA vs USI Insurance Services: How Do They Compare for Medical Malpractice Insurance?

CNA describes primary and excess liability for U.S. healthcare accounts and a malpractice-experienced claims team; USI is a broker whose Healthcare practice serves organizations from clinics to health systems and reports one physician-group loss-history case.

## How to Use the CNA vs USI Insurance Services Medical Malpractice Insurance Comparison

Use this comparison to evaluate CNA and USI Insurance Services for Medical Malpractice Insurance against the same documented criteria. It identifies differences and questions to confirm; it does not select a winner for a particular business. Offering claims are what each provider publishes about this line unless marked otherwise. “Not found” describes the evidence reviewed, not proof that a feature is unavailable. Confirm the insurer, policy wording, limits, retentions, exclusions and cost in an actual quote.

## CNA vs USI Insurance Services Medical Malpractice Insurance Summary

CNA describes primary and excess options for U.S. healthcare accounts and reports a claims team averaging 20 years of experience; USI describes its healthcare client base and recounts one 220-physician-group loss-history review with company-reported savings and a retention-funding change. [4](https://www.cna.com/sites/default/files/assets/04073b90-65ec-4053-b51a-a072591a5395/cna-healthcare-capabilities-brochure.pdf?MOD=AJPERES "Tailored Coverages for Aging Services, Allied Healthcare Facilities and More | CNA") [8](https://www.usi.com/property-casualty/healthcare/ "Healthcare")

## CNA Small Business Insurance: Products, Agents and Service

CNA directs small-business buyers to independent agents and describes CNA Connect as a businessowners policy for more than 600 small-business classes. Issuer and availability vary by policy and state, so confirm both in a quote. [1](https://www.cna.com/solutions/small-business "Insurance for Small Businesses") [2](https://www.cna.com/products/cna-connect "CNA Connect Small Businessowners Policy (BOP) | CNA Insurance") [3](https://www.cna.com/cnadisclaimer/generaldisclaimer "General Disclaimer")

[CNA profile](https://spot.insure/insurance-providers/cna)

## What Is USI Insurance Services?

USI suits software and hardware companies from seed stage through IPO seeking consultative broker support; buyers wanting a self-serve quote should compare digital agencies. Insurer commissions are typical and contingent compensation may also apply. [5](https://www.usi.com/about-usi "The Power of ONE") [6](https://www.usi.com/property-casualty/technology/ "Technology Insurance") [7](https://www.usi.com/commissions-fees/ "Commissions and Fees")

[USI Insurance Services profile](https://spot.insure/insurance-providers/usi)

## What Is Medical Malpractice Insurance?

Medical malpractice insurance can pay defense costs and covered damages when a patient claims a clinician’s care caused harm. If you provide health care, match the quote to your practice, clinicians, specialties and procedures, then check who is insured. [9](https://content.naic.org/insurance-topics/medical-malpractice-insurance "Medical Malpractice Insurance") [10](https://www.tdi.texas.gov/commercial/pcmedmal.html "Medical Liability Insurance shopping guide") [11](https://go.curi.com/hubfs/Curi%20Physicians%20Medical%20Professional%20Liability%20Specimen%20Policy.pdf?hsLang=en "Physicians Medical Professional Liability — Specimen Policy") [12](https://resource.medpro.com/documents/10502/10752/MP-HPL-PHL-00-02%2BPhysician%2BApplication%2B(02-15)(rev%2B06.17.21).pdf "Physician Application")

## What Are the Key Differences Between CNA and USI Insurance Services Medical Malpractice Insurance?

### Buyer Scope and Risk Structures

CNA lists healthcare facilities and outpatient classes, including clinics and home health. USI describes its Healthcare client base as spanning individual physician groups and clinics through regional health systems, and includes surgery centers, dialysis clinics, senior care, and staffing companies. USI also accesses captives and risk-retention or purchasing groups. Ask USI which risk structure and issuing carrier it proposes for your organization. [4](https://www.cna.com/sites/default/files/assets/04073b90-65ec-4053-b51a-a072591a5395/cna-healthcare-capabilities-brochure.pdf?MOD=AJPERES "Tailored Coverages for Aging Services, Allied Healthcare Facilities and More | CNA") [8](https://www.usi.com/property-casualty/healthcare/ "Healthcare")

### Loss Analysis and Claims Resources

CNA describes a healthcare claims team of 70 professionals averaging 20 years of experience. USI cites a case reviewing 26 years of loss history for a 220-physician group; the company says the analysis led to negotiated savings and a retention-funding change in that case. Treat that result as an example, not a forecast. Ask USI whether it can review your loss runs and compare its proposal with CNA’s layers. [4](https://www.cna.com/sites/default/files/assets/04073b90-65ec-4053-b51a-a072591a5395/cna-healthcare-capabilities-brochure.pdf?MOD=AJPERES "Tailored Coverages for Aging Services, Allied Healthcare Facilities and More | CNA") [8](https://www.usi.com/property-casualty/healthcare/ "Healthcare")

## What Should You Confirm in CNA and USI Insurance Services Medical Malpractice Insurance Quotes?

- Ask USI which insurer or alternative structure, retention, and limits are proposed. [8](https://www.usi.com/property-casualty/healthcare/ "Healthcare")
- Ask CNA to show primary and excess limits and covered entities. [4](https://www.cna.com/sites/default/files/assets/04073b90-65ec-4053-b51a-a072591a5395/cna-healthcare-capabilities-brochure.pdf?MOD=AJPERES "Tailored Coverages for Aging Services, Allied Healthcare Facilities and More | CNA")

## CNA vs USI Insurance Services Medical Malpractice Insurance Compared

| Criteria | CNA Healthcare Professional Liability | USI Healthcare Practice — Medical Professional (Malpractice) Liability |
| --- | --- | --- |
| Role in This Line | Confirm in your quote. | USI is a broker for medical malpractice coverage. Its Healthcare practice advises clients on risk and places medical professional liability coverage rather than underwriting it. [8](https://www.usi.com/property-casualty/healthcare/ "Healthcare") (Evidence: Company-reported; scope: Healthcare practice page..) |
| Issuing Insurer | Confirm in your quote. | The Healthcare practice page does not name a specific medical malpractice insurer; it says USI has access to both traditional and nontraditional risk-transfer structures, including captives, risk retention groups and risk purchasing groups, without naming a carrier for any of them. [8](https://www.usi.com/property-casualty/healthcare/ "Healthcare") (Evidence: Not publicly disclosed; scope: Page as read on 2026-09-23..) |
| Who It’s For | CNA lists medical professional liability for healthcare facilities and providers, including outpatient classes such as ambulatory surgery, dialysis, clinics and home health. [4](https://www.cna.com/sites/default/files/assets/04073b90-65ec-4053-b51a-a072591a5395/cna-healthcare-capabilities-brochure.pdf?MOD=AJPERES "Tailored Coverages for Aging Services, Allied Healthcare Facilities and More | CNA") (Evidence: Company-reported; scope: Entity: CNA brand; underwriting company may vary Product: Healthcare medical professional liability for listed facilities/providers Jurisdiction: United States Research source scope: U.S. healthcare professional liability including facilities and outpatient classes Claim limitation: Company marketing summary only; issued policy forms, underwriting, jurisdictional availability, limits, exclusions and definitions control. Source/date qualification: Healthcare capabilities brochure version 20260827 / ©2026; claims apply to the listed healthcare classes and do not generalize aging-services state or surplus-lines terms to every class..) | USI's Healthcare practice says it serves hospitals, physicians, surgery centers, dialysis clinics, senior care and assisted-living facilities, residential treatment facilities, permanent and locum tenens staffing companies, urgent care centers and managed care organizations, ranging from regional health systems to individual doctor groups and clinics. [8](https://www.usi.com/property-casualty/healthcare/ "Healthcare") (Evidence: Company-reported; scope: Company description of client base, not a guaranteed underwriting appetite..) |
| Coverage Features | CNA describes primary professional liability options and separate excess/umbrella towers for healthcare accounts. [4](https://www.cna.com/sites/default/files/assets/04073b90-65ec-4053-b51a-a072591a5395/cna-healthcare-capabilities-brochure.pdf?MOD=AJPERES "Tailored Coverages for Aging Services, Allied Healthcare Facilities and More | CNA") (Evidence: Company-reported; scope: Entity: CNA brand; underwriting company may vary Product: Healthcare medical professional liability Jurisdiction: United States Research source scope: U.S. healthcare professional liability including facilities and outpatient classes Claim limitation: Company marketing summary only; issued policy forms, underwriting, jurisdictional availability, limits, exclusions and definitions control. Source/date qualification: Healthcare capabilities brochure version 20260827 / ©2026; claims apply to the listed healthcare classes and do not generalize aging-services state or surplus-lines terms to every class..) | USI lists Medical Professional (Malpractice) Liability alongside related healthcare specialty coverages it places, including healthcare general liability, D&O, healthcare facility property, workers' compensation, employment practices liability, cyber liability and HIPAA privacy, medical billing and governmental regulatory claims coverage, and required bonding. [8](https://www.usi.com/property-casualty/healthcare/ "Healthcare") (Evidence: Company-reported; scope: Catalogue of practice offerings; specific insuring agreements, exclusions and limits are set by the issued policy..) |
| Risk Services | CNA describes consultative risk-control assessments and training for healthcare customers. [4](https://www.cna.com/sites/default/files/assets/04073b90-65ec-4053-b51a-a072591a5395/cna-healthcare-capabilities-brochure.pdf?MOD=AJPERES "Tailored Coverages for Aging Services, Allied Healthcare Facilities and More | CNA") (Evidence: Company-reported; scope: Entity: CNA brand; underwriting company may vary Product: Healthcare professional liability risk-control services Jurisdiction: United States Research source scope: U.S. healthcare professional liability including facilities and outpatient classes Claim limitation: Service description does not alter policy coverage. Source/date qualification: Healthcare capabilities brochure version 20260827 / ©2026; claims apply to the listed healthcare classes and do not generalize aging-services state or surplus-lines terms to every class..) | USI cites a case study where its Healthcare team reviewed 26 years of a 220-physician group's malpractice loss history, found the client was overpriced with an outdated limit structure, and says the analysis produced about $350,000 in negotiated savings plus a retention-funding change projected to cut premium by close to $1,000,000 in a year. [8](https://www.usi.com/property-casualty/healthcare/ "Healthcare") (Evidence: Company-reported; scope: Single named case study; company-reported outcome, not independently verified, and not necessarily representative of every account..) |
| How to Apply | Confirm in your quote. | USI directs healthcare organizations to email pcinquiries@usi.com or contact a local USI office to engage its Healthcare practice. [8](https://www.usi.com/property-casualty/healthcare/ "Healthcare") (Evidence: Company-reported; scope: Contact instructions on the Healthcare practice page..) |
| Claims Support | CNA describes a healthcare claims team of 70 professionals averaging 20 years of experience, including medical-malpractice litigation experience. [4](https://www.cna.com/sites/default/files/assets/04073b90-65ec-4053-b51a-a072591a5395/cna-healthcare-capabilities-brochure.pdf?MOD=AJPERES "Tailored Coverages for Aging Services, Allied Healthcare Facilities and More | CNA") (Evidence: Company-reported; scope: Entity: CNA brand; underwriting company may vary Product: Healthcare professional-liability claims service Jurisdiction: United States Research source scope: U.S. healthcare professional liability including facilities and outpatient classes Claim limitation: Company-reported staffing/experience; not an outcome or service-level guarantee. Source/date qualification: Healthcare capabilities brochure version 20260827 / ©2026; claims apply to the listed healthcare classes and do not generalize aging-services state or surplus-lines terms to every class..) | Confirm in your quote. |

## Related Pages for CNA vs USI Insurance Services Medical Malpractice

- [CNA vs USI Insurance Services](https://spot.insure/compare/cna-vs-usi): all coverage lines, business roles, service and claims.
- [What Is Medical Malpractice Insurance?](https://spot.insure/coverage/medical-malpractice): Medical malpractice insurance can pay defense costs and covered damages from claims about patient care; match the policy to clinicians, procedures and claims-made timing.
- [CNA vs USI Insurance Services Commercial Property Insurance](https://spot.insure/compare/cna-vs-usi/commercial-property)
- [CNA vs USI Insurance Services Crime Insurance](https://spot.insure/compare/cna-vs-usi/crime)
- [CNA vs USI Insurance Services Cyber Insurance](https://spot.insure/compare/cna-vs-usi/cyber)
- [CNA vs USI Insurance Services D&O Insurance](https://spot.insure/compare/cna-vs-usi/directors-officers)
- [CNA vs USI Insurance Services Employment Practices Liability Insurance](https://spot.insure/compare/cna-vs-usi/employment-practices)
- [CNA vs USI Insurance Services Fiduciary Liability Insurance](https://spot.insure/compare/cna-vs-usi/fiduciary)
- [CNA vs USI Insurance Services Management Liability Insurance](https://spot.insure/compare/cna-vs-usi/management-liability)
- [CNA vs USI Insurance Services Professional Liability (E&O) Insurance](https://spot.insure/compare/cna-vs-usi/professional-errors-omissions)
- [CNA vs USI Insurance Services Surety Bonds](https://spot.insure/compare/cna-vs-usi/surety-bonds)
- [CNA vs USI Insurance Services Workers’ Compensation Insurance](https://spot.insure/compare/cna-vs-usi/workers-compensation)
- [Beazley vs CNA Medical Malpractice Insurance](https://spot.insure/compare/beazley-vs-cna/medical-malpractice)
- [Beazley vs USI Insurance Services Medical Malpractice Insurance](https://spot.insure/compare/beazley-vs-usi/medical-malpractice)
- [CNA vs Corgi Medical Malpractice Insurance](https://spot.insure/compare/cna-vs-corgi/medical-malpractice)
- [CNA vs Counterpart Medical Malpractice Insurance](https://spot.insure/compare/cna-vs-counterpart/medical-malpractice)
- [CNA vs Harper Medical Malpractice Insurance](https://spot.insure/compare/cna-vs-harper/medical-malpractice)
- [CNA vs Heffernan Insurance Brokers Medical Malpractice Insurance](https://spot.insure/compare/cna-vs-heffernan/medical-malpractice)

## Sources for CNA vs USI Insurance Services

### Sources About CNA

1. [Insurance for Small Businesses](https://www.cna.com/solutions/small-business). CNA; Insurance for Small Businesses, lines 38-50 and 65-67 (CNA Central and agent route); lines 79-106 (product and stated appetite lists); page footer line 132 (CNA registered service mark).. Accessed 2026-09-28.
2. [CNA Connect Small Businessowners Policy (BOP) | CNA Insurance](https://www.cna.com/products/cna-connect). CNA; CNA Connect; coverages, product range, services. Accessed 2026-09-28.
3. [General Disclaimer](https://www.cna.com/cnadisclaimer/generaldisclaimer). CNA; General Disclaimer paragraphs 1 and 5 (HTML lines 24 and 28): CNA describes Continental Casualty Company and its relevant affiliates; references to CNA may include one or more CCC affiliates; each particular policy/product/service is the responsibility only of the specific CNA company that issues or supplies it. Footer line 57 identifies CNA Financial Corporation as trademark registrant. Re-read 2026-09-29.. Accessed 2026-09-29.
4. [Tailored Coverages for Aging Services, Allied Healthcare Facilities and More | CNA](https://www.cna.com/sites/default/files/assets/04073b90-65ec-4053-b51a-a072591a5395/cna-healthcare-capabilities-brochure.pdf?MOD=AJPERES). CNA; pp. 4–5, 7–8: healthcare classes, PL/GL options, claims and risk-control capabilities. Accessed 2026-09-28.

### Sources About USI Insurance Services

5. [The Power of ONE](https://www.usi.com/about-usi). USI Insurance Services; History, client-count, nationwide office, and P&C / benefits / personal risk / retirement description. Accessed 2026-09-16.
6. [Technology Insurance](https://www.usi.com/property-casualty/technology/). USI Insurance Services; Technology practice client types, seed-to-IPO range, and listed insurance placement lines including PrivaSafe. Accessed 2026-09-16.
7. [Commissions and Fees](https://www.usi.com/commissions-fees/). USI Insurance Services; Licensed-producer authority, insurer-paid commission default, contingent compensation, and client request right. Accessed 2026-09-16.
8. [Healthcare](https://www.usi.com/property-casualty/healthcare/). USI Insurance Services; USI's Healthcare Practice addresses risk exposures...for organizations associated with the healthcare industry...; serves hospitals, physicians, surgery centers, dialysis clinics, senior care/assisted living facilities...; offers specialty coverages...including: Medical Professional (Malpractice) Liability...; captives, risk retention groups and risk purchasing groups; ACO Shield...CHC Shield...; CASE STUDY: USI's Healthcare Review of Loss History Records. Accessed 2026-09-23.

### Sources for the Medical Malpractice Insurance Guide

9. [Medical Malpractice Insurance](https://content.naic.org/insurance-topics/medical-malpractice-insurance). National Association of Insurance Commissioners; Background: Issue; Overview; two basic types. Accessed 2026-09-16.
10. [Medical Liability Insurance shopping guide](https://www.tdi.texas.gov/commercial/pcmedmal.html). Texas Department of Insurance; What is medical liability insurance?; Claims-made versus occurrence; changing carriers; renewal tips. Accessed 2026-09-16.
11. [Physicians Medical Professional Liability — Specimen Policy](https://go.curi.com/hubfs/Curi%20Physicians%20Medical%20Professional%20Liability%20Specimen%20Policy.pdf?hsLang=en). Curi underwriting companies identified on specimen cover; Base I–III printed pp.1–3/PDF pp.2–4; V–VI pp.3–6; VIII p.7; XII pp.11–13. Accessed 2026-09-16.
12. [Physician Application](https://resource.medpro.com/documents/10502/10752/MP-HPL-PHL-00-02%2BPhysician%2BApplication%2B(02-15)(rev%2B06.17.21).pdf). MedPro Group / issuing companies identified on application; I–II p.1; III pp.2–4; IV pp.4–5; V pp.5–6; VI p.6. Accessed 2026-09-16.

Updated 2026-10-01. Spot, a product of Tools for Enlightenment, publishes this research and works in the commercial insurance market. The comparison applies the same criteria to both providers. [Editorial policy](https://spot.insure/editorial-policy). To suggest a correction, [contact Spot](https://spot.insure/contact) with the page URL and supporting source.

## CNA Review Scores for 2026

Review Score: 9.0 / 10 from 1 rated source, equally weighted.

Customer feedback on CNA is mixed and hard to compare. NerdWallet gave it 4.5 out of 5 for manufacturers, while Trustpilot shows about 1.4 out of 5 from 49 mostly self-selected reviews.

- NerdWallet: NerdWallet editorial rating for manufacturers 4.5/5 (Editorial rating). NerdWallet editorial assessment of CNA for U.S. manufacturers, not consumer average. Period: Published 2026-03-26. Checked 2026-09-29. [Best Insurance for Manufacturers in 2026](https://www.nerdwallet.com/business/insurance/learn/manufacturers)
- Trustpilot: Displayed Trustpilot TrustScore 1.4/5 page text; 1.5/5 badge (TrustScore out of 5); 49 reviews. CNA.com profile, mixed business and consumer/LTC reports; self-selected, not representative commercial P&C sample. Period: 14 reviews in prior 12 months; 2026-09-29. Checked 2026-09-29. [CNA customer reviews](https://www.trustpilot.com/review/www.cna.com)
- BBB: BBB customer-review average 1/5 (BBB star rating); 6 reviews. Long Term Care Insurance profile covering headquarters/corporate locations; not commercial P&C; six self-selected reviews. Period: Displayed 2026-09-29. Checked 2026-09-29. [CNA Financial Corporation customer reviews](https://www.bbb.org/us/il/chicago/profile/long-term-care-insurance/cna-financial-corporation-0683-90032439/customer-reviews)

Reviewed 2026-09-29. [Read the sourced review](https://spot.insure/insurance-providers/cna/reviews).

## USI Insurance Services Review Scores for 2026

Review Score: 6.4 / 10 from 1 rated source, equally weighted.

USI’s public feedback is too sparse and office-specific for a firmwide verdict. Check the local team’s responsiveness and experience with your type of business.

- BBB: BBB complaint count 4. BBB business-profile grade is distinct from customer-review stars; branch/parent scope matters. Period: three years preceding access 2026-09-25. Checked 2026-09-25. [BBB result for USI Insurance Services](https://www.bbb.org/us/ny/valhalla/profile/insurance-agency/usi-insurance-services-0121-97856/complaints)
- Google reviews via Birdeye: Birdeye office listing rating from Google reviews 3.2 (5 stars); 9 reviews. One Louisville office listing, not firmwide. Birdeye shows Google-origin reviews (9) and 0 Birdeye-native reviews; this duplicates a Google source stream and is not independent of Google. Period: accessed 2026-09-25. Checked 2026-09-25. [USI office, Louisville, KY — Birdeye listing of Google reviews](https://reviews.birdeye.com/usi-insurance-145632496752867)

Reviewed 2026-09-25. [Read the sourced review](https://spot.insure/insurance-providers/usi/reviews).

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