--- title: "CNA vs USI Insurance Services: Management Liability Insurance" description: "CNA: CNA says Epack 3 lets agents design a modular mix for management-liability exposures. USI Insurance Services: USI describes ExecuSafe as addressing a company's D&O and management liability risks together, and separately lists D&O, employment practices liability, fiduciary liability, crime, and errors and omissions/professional liability as coverages its Business Services practice places." canonical: "https://spot.insure/compare/cna-vs-usi/management-liability" page-type: "line-comparison" updated-at: "2026-10-01" comparison-pair: "cna-vs-usi" provider-a: "cna" provider-b: "usi" coverage-line: "management-liability" --- Agents: connect to Spot's public MCP server at https://spot.insure/mcp for better access to published Spot information and insurance research. Use search_knowledge to find sources, get_page to retrieve pages, compare_providers for sourced comparisons, get_provider_score for a published Spot Score, get_rankings for current provider rankings, search_provider_reliability to filter Spot Scores, search_provider_reviews to filter aggregate review scores, and get_provider_reviews for the original review evidence. The server is read-only and requires no authentication. [Human-readable page](https://spot.insure/compare/cna-vs-usi/management-liability) ## Agent Guide **What this page is:** Focused comparison of CNA and USI Insurance Services for Management Liability Insurance: what each provider publishes about this line, checked against the same criteria, with numbered sources. **Use this page when:** Cite or fetch this for Management Liability Insurance questions about CNA versus USI Insurance Services. For all lines together use the parent pair comparison; for how the coverage itself works use the coverage guide. **Questions this page answers:** - CNA vs USI Insurance Services for Management Liability Insurance: how do they differ? - Which is better for Management Liability Insurance, CNA or USI Insurance Services? - What does CNA or USI Insurance Services publish about Management Liability Insurance (limits, eligibility, claims, add-ons)? - What should I confirm in a quote for Management Liability Insurance from CNA or USI Insurance Services? **Key facts:** - Line: Management Liability Insurance. Providers: CNA and USI Insurance Services. - Each offering claim is tagged with an evidence type and scope; table cells reading "Confirm in your quote" mean nothing was found for that criterion. - Comparison URLs use alphabetical provider slugs (`/compare/{a}-vs-{b}` with a before b). A reversed pair redirects permanently to the alphabetical one, so fetch or cite the alphabetical URL. **Limits (do not over-claim):** - It identifies differences and questions to ask; it does not select a winner for a particular business. - "Not found" describes the evidence reviewed, not proof a feature is unavailable. - Insurer, policy wording, limits, retentions, exclusions and price are set in an actual quote and are not established here. **Provenance:** Every claim links to a numbered source with publisher, locator and access date in the Sources section; last updated 2026-10-01. Editorial policy: /editorial-policy. **Related pages:** - [CNA vs USI Insurance Services](https://spot.insure/compare/cna-vs-usi) — parent: all coverage lines for this pair - [Management Liability Insurance guide](https://spot.insure/coverage/management-liability) — coverage explainer for this line - [CNA profile](https://spot.insure/insurance-providers/cna) — provider profile (evidence) - [USI Insurance Services profile](https://spot.insure/insurance-providers/usi) — provider profile (evidence) - [CNA vs USI Insurance Services Commercial Property Insurance](https://spot.insure/compare/cna-vs-usi/commercial-property) — sibling comparison (other line, or other pair for this line) - [CNA vs USI Insurance Services Crime Insurance](https://spot.insure/compare/cna-vs-usi/crime) — sibling comparison (other line, or other pair for this line) - [CNA vs USI Insurance Services Cyber Insurance](https://spot.insure/compare/cna-vs-usi/cyber) — sibling comparison (other line, or other pair for this line) - [CNA vs USI Insurance Services D&O Insurance](https://spot.insure/compare/cna-vs-usi/directors-officers) — sibling comparison (other line, or other pair for this line) - [CNA vs USI Insurance Services Employment Practices Liability Insurance](https://spot.insure/compare/cna-vs-usi/employment-practices) — sibling comparison (other line, or other pair for this line) - [CNA vs USI Insurance Services Fiduciary Liability Insurance](https://spot.insure/compare/cna-vs-usi/fiduciary) — sibling comparison (other line, or other pair for this line) - [CNA vs USI Insurance Services Medical Malpractice Insurance](https://spot.insure/compare/cna-vs-usi/medical-malpractice) — sibling comparison (other line, or other pair for this line) - [CNA vs USI Insurance Services Professional Liability (E&O) Insurance](https://spot.insure/compare/cna-vs-usi/professional-errors-omissions) — sibling comparison (other line, or other pair for this line) - [CNA vs USI Insurance Services Surety Bonds](https://spot.insure/compare/cna-vs-usi/surety-bonds) — sibling comparison (other line, or other pair for this line) - [CNA vs USI Insurance Services Workers’ Compensation Insurance](https://spot.insure/compare/cna-vs-usi/workers-compensation) — sibling comparison (other line, or other pair for this line) - [AIG vs CNA Management Liability Insurance](https://spot.insure/compare/aig-vs-cna/management-liability) — sibling comparison (other line, or other pair for this line) - [AIG vs USI Insurance Services Management Liability Insurance](https://spot.insure/compare/aig-vs-usi/management-liability) — sibling comparison (other line, or other pair for this line) - [Alliance Risk vs CNA Management Liability Insurance](https://spot.insure/compare/alliance-risk-vs-cna/management-liability) — sibling comparison (other line, or other pair for this line) - [Alliance Risk vs USI Insurance Services Management Liability Insurance](https://spot.insure/compare/alliance-risk-vs-usi/management-liability) — sibling comparison (other line, or other pair for this line) - [Aon vs CNA Management Liability Insurance](https://spot.insure/compare/aon-vs-cna/management-liability) — sibling comparison (other line, or other pair for this line) - [Aon vs USI Insurance Services Management Liability Insurance](https://spot.insure/compare/aon-vs-usi/management-liability) — sibling comparison (other line, or other pair for this line) # CNA vs USI Insurance Services: How Do They Compare for Management Liability Insurance? CNA: CNA says Epack 3 lets agents design a modular mix for management-liability exposures. USI Insurance Services: USI describes ExecuSafe as addressing a company's D&O and management liability risks together, and separately lists D&O, employment practices liability, fiduciary liability, crime, and errors and omissions/professional liability as coverages its Business Services practice places. ## How to Use the CNA vs USI Insurance Services Management Liability Insurance Comparison Use this comparison to evaluate CNA and USI Insurance Services for Management Liability Insurance against the same documented criteria. It identifies differences and questions to confirm; it does not select a winner for a particular business. Offering claims are what each provider publishes about this line unless marked otherwise. “Not found” describes the evidence reviewed, not proof that a feature is unavailable. Confirm the insurer, policy wording, limits, retentions, exclusions and cost in an actual quote. ## CNA vs USI Insurance Services Management Liability Insurance Summary CNA: CNA says Epack 3 lets agents design a modular mix for management-liability exposures. Scope: Entity: CNA brand; issuing CNA subsidiary may vary by product/state Product: United States commercial insurance Jurisdiction: United States Research source scope: US management/professional liability Claim limitation: Company-reported; policy wording, underwriting and jurisdiction-specific availability control. USI Insurance Services: USI describes ExecuSafe as addressing a company's D&O and management liability risks together, and separately lists D&O, employment practices liability, fiduciary liability, crime, and errors and omissions/professional liability as coverages its Business Services practice places. Scope: Combines the ExecuSafe article's framing with the Business Services catalogue; actual insuring agreements and exclusions are set by the issued policy. [4](https://www.cna.com/products/management-liability "Management Liability Insurance and Professional Liability | CNA Insurance") [8](https://www.usi.com/executive-insights/executive-series-articles/supplemental/emerging-business/q3-2023/protect-against-management-liability-risks/ "Protect Your Company and Personal Assets From Management Liability Risks") [9](https://www.usi.com/property-casualty/business-services/ "Business Services") ## CNA Small Business Insurance: Products, Agents and Service CNA directs small-business buyers to independent agents and describes CNA Connect as a businessowners policy for more than 600 small-business classes. Issuer and availability vary by policy and state, so confirm both in a quote. [1](https://www.cna.com/solutions/small-business "Insurance for Small Businesses") [2](https://www.cna.com/products/cna-connect "CNA Connect Small Businessowners Policy (BOP) | CNA Insurance") [3](https://www.cna.com/cnadisclaimer/generaldisclaimer "General Disclaimer") [CNA profile](https://spot.insure/insurance-providers/cna) ## What Is USI Insurance Services? USI suits software and hardware companies from seed stage through IPO seeking consultative broker support; buyers wanting a self-serve quote should compare digital agencies. Insurer commissions are typical and contingent compensation may also apply. [5](https://www.usi.com/about-usi "The Power of ONE") [6](https://www.usi.com/property-casualty/technology/ "Technology Insurance") [7](https://www.usi.com/commissions-fees/ "Commissions and Fees") [USI Insurance Services profile](https://spot.insure/insurance-providers/usi) ## What Is Management Liability Insurance? Management liability packages can combine D&O and employment-practices coverage for leader and workplace claims, while benefit-plan protection may be a separate part. Shared limits can let a claim in one part reduce what is available for another, so compare the limits across the quote. [10](https://content.naic.org/glossary-insurance-terms "Glossary of Insurance Terms") [11](https://www.thehartford.com/management-liability-insurance "Management Liability Insurance") [12](https://www.chubb.com/us-en/business-insurance/forefront.html "The ForeFront Portfolio") [13](https://asset.trvstatic.com/download/assets/pdo-3001.pdf/d66bd58e63c911ee99d14294a32ecb95 "Private Company Directors and Officers Liability Coverage") [14](https://asset.trvstatic.com/download/assets/lia-3001.pdf/e79a6b6c63ca11eeaa7806e978c86228 "Liability Coverage Terms and Conditions") [15](https://asset.trvstatic.com/download/assets/pdo-1100w-ind.pdf/d44fa35c63c911eea5a70eda10c0a4d0 "Private Company Directors and Officers Liability Coverage Application") ## What Are the Key Differences Between CNA and USI Insurance Services Management Liability Insurance? ### Coverage and package structure CNA: CNA says Epack 3 lets agents design a modular mix for management-liability exposures. Scope: Entity: CNA brand; issuing CNA subsidiary may vary by product/state Product: United States commercial insurance Jurisdiction: United States Research source scope: US management/professional liability Claim limitation: Company-reported; policy wording, underwriting and jurisdiction-specific availability control.. USI Insurance Services: USI describes ExecuSafe as addressing a company's D&O and management liability risks together, and separately lists D&O, employment practices liability, fiduciary liability, crime, and errors and omissions/professional liability as coverages its Business Services practice places. Scope: Combines the ExecuSafe article's framing with the Business Services catalogue; actual insuring agreements and exclusions are set by the issued policy.. This is a pair-specific comparison of coverage claims; check both details against the proposed terms. [4](https://www.cna.com/products/management-liability "Management Liability Insurance and Professional Liability | CNA Insurance") [8](https://www.usi.com/executive-insights/executive-series-articles/supplemental/emerging-business/q3-2023/protect-against-management-liability-risks/ "Protect Your Company and Personal Assets From Management Liability Risks") [9](https://www.usi.com/property-casualty/business-services/ "Business Services") ### Buyer scope and eligibility: second documented difference CNA: CNA discusses exposures for public/private companies, nonprofits and smaller businesses. Scope: Entity: CNA brand; issuing CNA subsidiary may vary by product/state Product: United States commercial insurance Jurisdiction: United States Research source scope: US management/professional liability Claim limitation: Company-reported; policy wording, underwriting and jurisdiction-specific availability control.. USI Insurance Services: USI targets small- and medium-sized businesses that it says often lack the time, resources or expertise to evaluate D&O and related management liability risks on their own. Scope: ExecuSafe article's stated audience.. This is a pair-specific comparison of eligibility claims; check both details against the proposed terms. [4](https://www.cna.com/products/management-liability "Management Liability Insurance and Professional Liability | CNA Insurance") [8](https://www.usi.com/executive-insights/executive-series-articles/supplemental/emerging-business/q3-2023/protect-against-management-liability-risks/ "Protect Your Company and Personal Assets From Management Liability Risks") ## What Should You Confirm in CNA and USI Insurance Services Management Liability Insurance Quotes? - Ask CNA how the quoted policy applies the documented coverage detail to your business. [4](https://www.cna.com/products/management-liability "Management Liability Insurance and Professional Liability | CNA Insurance") - Ask USI Insurance Services how the quoted policy applies the documented coverage detail to your business. [8](https://www.usi.com/executive-insights/executive-series-articles/supplemental/emerging-business/q3-2023/protect-against-management-liability-risks/ "Protect Your Company and Personal Assets From Management Liability Risks") [9](https://www.usi.com/property-casualty/business-services/ "Business Services") ## CNA vs USI Insurance Services Management Liability Insurance Compared | Criteria | CNA Management Liability / Epack 3 | USI ExecuSafe Management Liability Program | | --- | --- | --- | | Role in This Line | Confirm in your quote. | USI brokers management liability as a bundle rather than underwriting it, packaging D&O, employment practices liability, fiduciary liability and crime coverage under its ExecuSafe endorsement program. [8](https://www.usi.com/executive-insights/executive-series-articles/supplemental/emerging-business/q3-2023/protect-against-management-liability-risks/ "Protect Your Company and Personal Assets From Management Liability Risks") (Evidence: Company-reported; scope: ExecuSafe article..) | | Issuing Insurer | Confirm in your quote. | USI does not name the insurer for ExecuSafe or its component coverages on the pages reviewed; it describes ExecuSafe as an endorsement package it applies when placing a client's management liability program with the market. [8](https://www.usi.com/executive-insights/executive-series-articles/supplemental/emerging-business/q3-2023/protect-against-management-liability-risks/ "Protect Your Company and Personal Assets From Management Liability Risks") (Evidence: Not publicly disclosed; scope: Article and Business Services page as read on 2026-09-23..) | | Who It’s For | CNA discusses exposures for public/private companies, nonprofits and smaller businesses. [4](https://www.cna.com/products/management-liability "Management Liability Insurance and Professional Liability | CNA Insurance") (Evidence: Company-reported; scope: Entity: CNA brand; issuing CNA subsidiary may vary by product/state Product: United States commercial insurance Jurisdiction: United States Research source scope: US management/professional liability Claim limitation: Company-reported; policy wording, underwriting and jurisdiction-specific availability control..) | USI targets small- and medium-sized businesses that it says often lack the time, resources or expertise to evaluate D&O and related management liability risks on their own. [8](https://www.usi.com/executive-insights/executive-series-articles/supplemental/emerging-business/q3-2023/protect-against-management-liability-risks/ "Protect Your Company and Personal Assets From Management Liability Risks") (Evidence: Company-reported; scope: ExecuSafe article's stated audience..) | | Coverage Features | CNA’s portfolio combines D&O, EPL, fiduciary, fidelity/crime and kidnap/ransom/extortion coverages. [4](https://www.cna.com/products/management-liability "Management Liability Insurance and Professional Liability | CNA Insurance") (Evidence: Company-reported; scope: Entity: CNA brand; issuing CNA subsidiary may vary by product/state Product: United States commercial insurance Jurisdiction: United States Research source scope: US management/professional liability Claim limitation: Company-reported; policy wording, underwriting and jurisdiction-specific availability control..)

CNA says Epack 3 lets agents design a modular mix for management-liability exposures. [4](https://www.cna.com/products/management-liability "Management Liability Insurance and Professional Liability | CNA Insurance") (Evidence: Company-reported; scope: Entity: CNA brand; issuing CNA subsidiary may vary by product/state Product: United States commercial insurance Jurisdiction: United States Research source scope: US management/professional liability Claim limitation: Company-reported; policy wording, underwriting and jurisdiction-specific availability control..) | USI describes ExecuSafe as addressing a company's D&O and management liability risks together, and separately lists D&O, employment practices liability, fiduciary liability, crime, and errors and omissions/professional liability as coverages its Business Services practice places. [8](https://www.usi.com/executive-insights/executive-series-articles/supplemental/emerging-business/q3-2023/protect-against-management-liability-risks/ "Protect Your Company and Personal Assets From Management Liability Risks") [9](https://www.usi.com/property-casualty/business-services/ "Business Services") (Evidence: Company-reported; scope: Combines the ExecuSafe article's framing with the Business Services catalogue; actual insuring agreements and exclusions are set by the issued policy..) | | Limits and Retentions | Confirm in your quote. | Neither the ExecuSafe article nor the Business Services page publishes limit, retention or premium figures for a management liability bundle. [8](https://www.usi.com/executive-insights/executive-series-articles/supplemental/emerging-business/q3-2023/protect-against-management-liability-risks/ "Protect Your Company and Personal Assets From Management Liability Risks") [9](https://www.usi.com/property-casualty/business-services/ "Business Services") (Evidence: Not publicly disclosed; scope: Pages as read on 2026-09-23..) | | Risk Services | Confirm in your quote. | USI says it works with businesses to identify D&O and related management liability risks, review any existing policies for coverage gaps, and secure coverage through ExecuSafe, on top of its Business Services practice's general claim advocacy and risk-control offerings. [8](https://www.usi.com/executive-insights/executive-series-articles/supplemental/emerging-business/q3-2023/protect-against-management-liability-risks/ "Protect Your Company and Personal Assets From Management Liability Risks") [9](https://www.usi.com/property-casualty/business-services/ "Business Services") (Evidence: Company-reported; scope: ExecuSafe article's "How USI Can Help" section and Business Services practice description..) | | How to Apply | CNA directs agents to Agent Center for applications. [4](https://www.cna.com/products/management-liability "Management Liability Insurance and Professional Liability | CNA Insurance") (Evidence: Company-reported; scope: Entity: CNA brand; issuing CNA subsidiary may vary by product/state Product: United States commercial insurance Jurisdiction: United States Research source scope: US management/professional liability Claim limitation: Company-reported; policy wording, underwriting and jurisdiction-specific availability control..) | USI directs small- and medium-sized businesses to email Select.Business@usi.com to discuss ExecuSafe and management liability risk generally. [8](https://www.usi.com/executive-insights/executive-series-articles/supplemental/emerging-business/q3-2023/protect-against-management-liability-risks/ "Protect Your Company and Personal Assets From Management Liability Risks") (Evidence: Company-reported; scope: Contact instructions on the ExecuSafe article..) | ## Related Pages for CNA vs USI Insurance Services Management Liability - [CNA vs USI Insurance Services](https://spot.insure/compare/cna-vs-usi): all coverage lines, business roles, service and claims. - [What Is Management Liability Insurance?](https://spot.insure/coverage/management-liability): Management liability packages can combine D&O, employment-practices and fiduciary coverage, but each part can insure different people, claims and limits. - [CNA vs USI Insurance Services Commercial Property Insurance](https://spot.insure/compare/cna-vs-usi/commercial-property) - [CNA vs USI Insurance Services Crime Insurance](https://spot.insure/compare/cna-vs-usi/crime) - [CNA vs USI Insurance Services Cyber Insurance](https://spot.insure/compare/cna-vs-usi/cyber) - [CNA vs USI Insurance Services D&O Insurance](https://spot.insure/compare/cna-vs-usi/directors-officers) - [CNA vs USI Insurance Services Employment Practices Liability Insurance](https://spot.insure/compare/cna-vs-usi/employment-practices) - [CNA vs USI Insurance Services Fiduciary Liability Insurance](https://spot.insure/compare/cna-vs-usi/fiduciary) - [CNA vs USI Insurance Services Medical Malpractice Insurance](https://spot.insure/compare/cna-vs-usi/medical-malpractice) - [CNA vs USI Insurance Services Professional Liability (E&O) Insurance](https://spot.insure/compare/cna-vs-usi/professional-errors-omissions) - [CNA vs USI Insurance Services Surety Bonds](https://spot.insure/compare/cna-vs-usi/surety-bonds) - [CNA vs USI Insurance Services Workers’ Compensation Insurance](https://spot.insure/compare/cna-vs-usi/workers-compensation) - [AIG vs CNA Management Liability Insurance](https://spot.insure/compare/aig-vs-cna/management-liability) - [AIG vs USI Insurance Services Management Liability Insurance](https://spot.insure/compare/aig-vs-usi/management-liability) - [Alliance Risk vs CNA Management Liability Insurance](https://spot.insure/compare/alliance-risk-vs-cna/management-liability) - [Alliance Risk vs USI Insurance Services Management Liability Insurance](https://spot.insure/compare/alliance-risk-vs-usi/management-liability) - [Aon vs CNA Management Liability Insurance](https://spot.insure/compare/aon-vs-cna/management-liability) - [Aon vs USI Insurance Services Management Liability Insurance](https://spot.insure/compare/aon-vs-usi/management-liability) ## Sources for CNA vs USI Insurance Services ### Sources About CNA 1. [Insurance for Small Businesses](https://www.cna.com/solutions/small-business). CNA; Insurance for Small Businesses, lines 38-50 and 65-67 (CNA Central and agent route); lines 79-106 (product and stated appetite lists); page footer line 132 (CNA registered service mark).. Accessed 2026-09-28. 2. [CNA Connect Small Businessowners Policy (BOP) | CNA Insurance](https://www.cna.com/products/cna-connect). CNA; CNA Connect; coverages, product range, services. Accessed 2026-09-28. 3. [General Disclaimer](https://www.cna.com/cnadisclaimer/generaldisclaimer). CNA; General Disclaimer paragraphs 1 and 5 (HTML lines 24 and 28): CNA describes Continental Casualty Company and its relevant affiliates; references to CNA may include one or more CCC affiliates; each particular policy/product/service is the responsibility only of the specific CNA company that issues or supplies it. Footer line 57 identifies CNA Financial Corporation as trademark registrant. Re-read 2026-09-29.. Accessed 2026-09-29. 4. [Management Liability Insurance and Professional Liability | CNA Insurance](https://www.cna.com/products/management-liability). CNA; Management liability overview, coverages, Epack 3. Accessed 2026-09-28. ### Sources About USI Insurance Services 5. [The Power of ONE](https://www.usi.com/about-usi). USI Insurance Services; History, client-count, nationwide office, and P&C / benefits / personal risk / retirement description. Accessed 2026-09-16. 6. [Technology Insurance](https://www.usi.com/property-casualty/technology/). USI Insurance Services; Technology practice client types, seed-to-IPO range, and listed insurance placement lines including PrivaSafe. Accessed 2026-09-16. 7. [Commissions and Fees](https://www.usi.com/commissions-fees/). USI Insurance Services; Licensed-producer authority, insurer-paid commission default, contingent compensation, and client request right. Accessed 2026-09-16. 8. [Protect Your Company and Personal Assets From Management Liability Risks](https://www.usi.com/executive-insights/executive-series-articles/supplemental/emerging-business/q3-2023/protect-against-management-liability-risks/). USI Insurance Services; How USI Can Help: Identify D&O risks; Review existing management liability policies (if any)...(including employment practices liability, fiduciary liability, and crime); Secure appropriate coverage through our ExecuSafe program.. Accessed 2026-09-23. 9. [Business Services](https://www.usi.com/property-casualty/business-services/). USI Insurance Services; USI advises clients...and provides solutions for...Directors & Officers Liability, Employment Practices Liability, Crime, Fiduciary Liability, Errors & Omissions/Professional Liability.... Accessed 2026-09-23. ### Sources for the Management Liability Insurance Guide 10. [Glossary of Insurance Terms](https://content.naic.org/glossary-insurance-terms). National Association of Insurance Commissioners; Directors & Officers Liability; Employment Practices Liability Coverage; introductory scope note. Accessed 2026-09-16. 11. [Management Liability Insurance](https://www.thehartford.com/management-liability-insurance). The Hartford; What Is Management Liability Insurance?; Who Does Management Liability Insurance Protect. Accessed 2026-09-16. 12. [The ForeFront Portfolio](https://www.chubb.com/us-en/business-insurance/forefront.html). Chubb; Introduction; optional coverage parts; private, not-for-profit and healthcare portfolios. Accessed 2026-09-16. 13. [Private Company Directors and Officers Liability Coverage](https://asset.trvstatic.com/download/assets/pdo-3001.pdf/d66bd58e63c911ee99d14294a32ecb95). Travelers Casualty and Surety Company of America; I p.1; III pp.2–3; IV pp.4–6; VI pp.6–8. Accessed 2026-09-16. 14. [Liability Coverage Terms and Conditions](https://asset.trvstatic.com/download/assets/lia-3001.pdf/e79a6b6c63ca11eeaa7806e978c86228). Travelers Casualty and Surety Company of America; III.B p.3; III.C pp.4–5; III.D–G pp.5–6. Accessed 2026-09-16. 15. [Private Company Directors and Officers Liability Coverage Application](https://asset.trvstatic.com/download/assets/pdo-1100w-ind.pdf/d44fa35c63c911eea5a70eda10c0a4d0). Travelers Casualty and Surety Company of America; I–II pp.1–2; III–IV pp.2–3; V–VIII pp.3–4. Accessed 2026-09-16. Updated 2026-10-01. Spot, a product of Tools for Enlightenment, publishes this research and works in the commercial insurance market. The comparison applies the same criteria to both providers. [Editorial policy](https://spot.insure/editorial-policy). To suggest a correction, [contact Spot](https://spot.insure/contact) with the page URL and supporting source. ## CNA Review Scores for 2026 Review Score: 9.0 / 10 from 1 rated source, equally weighted. Customer feedback on CNA is mixed and hard to compare. NerdWallet gave it 4.5 out of 5 for manufacturers, while Trustpilot shows about 1.4 out of 5 from 49 mostly self-selected reviews. - NerdWallet: NerdWallet editorial rating for manufacturers 4.5/5 (Editorial rating). NerdWallet editorial assessment of CNA for U.S. manufacturers, not consumer average. Period: Published 2026-03-26. Checked 2026-09-29. [Best Insurance for Manufacturers in 2026](https://www.nerdwallet.com/business/insurance/learn/manufacturers) - Trustpilot: Displayed Trustpilot TrustScore 1.4/5 page text; 1.5/5 badge (TrustScore out of 5); 49 reviews. CNA.com profile, mixed business and consumer/LTC reports; self-selected, not representative commercial P&C sample. Period: 14 reviews in prior 12 months; 2026-09-29. Checked 2026-09-29. [CNA customer reviews](https://www.trustpilot.com/review/www.cna.com) - BBB: BBB customer-review average 1/5 (BBB star rating); 6 reviews. Long Term Care Insurance profile covering headquarters/corporate locations; not commercial P&C; six self-selected reviews. Period: Displayed 2026-09-29. Checked 2026-09-29. [CNA Financial Corporation customer reviews](https://www.bbb.org/us/il/chicago/profile/long-term-care-insurance/cna-financial-corporation-0683-90032439/customer-reviews) Reviewed 2026-09-29. [Read the sourced review](https://spot.insure/insurance-providers/cna/reviews). ## USI Insurance Services Review Scores for 2026 Review Score: 6.4 / 10 from 1 rated source, equally weighted. USI’s public feedback is too sparse and office-specific for a firmwide verdict. Check the local team’s responsiveness and experience with your type of business. - BBB: BBB complaint count 4. BBB business-profile grade is distinct from customer-review stars; branch/parent scope matters. Period: three years preceding access 2026-09-25. Checked 2026-09-25. [BBB result for USI Insurance Services](https://www.bbb.org/us/ny/valhalla/profile/insurance-agency/usi-insurance-services-0121-97856/complaints) - Google reviews via Birdeye: Birdeye office listing rating from Google reviews 3.2 (5 stars); 9 reviews. One Louisville office listing, not firmwide. Birdeye shows Google-origin reviews (9) and 0 Birdeye-native reviews; this duplicates a Google source stream and is not independent of Google. Period: accessed 2026-09-25. Checked 2026-09-25. [USI office, Louisville, KY — Birdeye listing of Google reviews](https://reviews.birdeye.com/usi-insurance-145632496752867) Reviewed 2026-09-25. [Read the sourced review](https://spot.insure/insurance-providers/usi/reviews). ## Agent and Developer Resources - [Markdown page](https://spot.insure/compare/cna-vs-usi/management-liability.md) - [Developer resources](https://spot.insure/developers) - [Public MCP server](https://spot.insure/mcp) - [MCP server manifest](https://spot.insure/server.json) - [OpenAPI description](https://spot.insure/openapi.json) - [Public page index](https://spot.insure/llms.txt)