---
title: "CNA vs Travelers: Management Liability Insurance"
description: "Travelers lists a wide management-liability catalogue, including financial-institution products; CNA’s portfolio lists D&O, EPL, fiduciary, crime and K&R."
canonical: "https://spot.insure/compare/cna-vs-travelers/management-liability"
page-type: "line-comparison"
updated-at: "2026-10-01"
comparison-pair: "cna-vs-travelers"
provider-a: "cna"
provider-b: "travelers"
coverage-line: "management-liability"
---

Agents: connect to Spot's public MCP server at https://spot.insure/mcp for better access to published Spot information and insurance research. Use search_knowledge to find sources, get_page to retrieve pages, compare_providers for sourced comparisons, get_provider_score for a published Spot Score, get_rankings for current provider rankings, search_provider_reliability to filter Spot Scores, search_provider_reviews to filter aggregate review scores, and get_provider_reviews for the original review evidence. The server is read-only and requires no authentication.

[Human-readable page](https://spot.insure/compare/cna-vs-travelers/management-liability)

## Agent Guide

**What this page is:** Focused comparison of CNA and Travelers for Management Liability Insurance: what each provider publishes about this line, checked against the same criteria, with numbered sources.

**Use this page when:** Cite or fetch this for Management Liability Insurance questions about CNA versus Travelers. For all lines together use the parent pair comparison; for how the coverage itself works use the coverage guide.

**Questions this page answers:**
- CNA vs Travelers for Management Liability Insurance: how do they differ?
- Which is better for Management Liability Insurance, CNA or Travelers?
- What does CNA or Travelers publish about Management Liability Insurance (limits, eligibility, claims, add-ons)?
- What should I confirm in a quote for Management Liability Insurance from CNA or Travelers?

**Key facts:**
- Line: Management Liability Insurance. Providers: CNA and Travelers.
- Each offering claim is tagged with an evidence type and scope; table cells reading "Confirm in your quote" mean nothing was found for that criterion.
- Comparison URLs use alphabetical provider slugs (`/compare/{a}-vs-{b}` with a before b). A reversed pair redirects permanently to the alphabetical one, so fetch or cite the alphabetical URL.

**Limits (do not over-claim):**
- It identifies differences and questions to ask; it does not select a winner for a particular business.
- "Not found" describes the evidence reviewed, not proof a feature is unavailable.
- Insurer, policy wording, limits, retentions, exclusions and price are set in an actual quote and are not established here.

**Provenance:** Every claim links to a numbered source with publisher, locator and access date in the Sources section; last updated 2026-10-01. Editorial policy: /editorial-policy.

**Related pages:**
- [CNA vs Travelers](https://spot.insure/compare/cna-vs-travelers) — parent: all coverage lines for this pair
- [Management Liability Insurance guide](https://spot.insure/coverage/management-liability) — coverage explainer for this line
- [CNA profile](https://spot.insure/insurance-providers/cna) — provider profile (evidence)
- [Travelers profile](https://spot.insure/insurance-providers/travelers) — provider profile (evidence)
- [CNA vs Travelers Business Owner’s Policy](https://spot.insure/compare/cna-vs-travelers/business-owners-policy) — sibling comparison (other line, or other pair for this line)
- [CNA vs Travelers Cargo and Transit Insurance](https://spot.insure/compare/cna-vs-travelers/cargo-transit) — sibling comparison (other line, or other pair for this line)
- [CNA vs Travelers Commercial Auto Insurance](https://spot.insure/compare/cna-vs-travelers/commercial-auto) — sibling comparison (other line, or other pair for this line)
- [CNA vs Travelers Commercial Property Insurance](https://spot.insure/compare/cna-vs-travelers/commercial-property) — sibling comparison (other line, or other pair for this line)
- [CNA vs Travelers Crime Insurance](https://spot.insure/compare/cna-vs-travelers/crime) — sibling comparison (other line, or other pair for this line)
- [CNA vs Travelers Cyber Insurance](https://spot.insure/compare/cna-vs-travelers/cyber) — sibling comparison (other line, or other pair for this line)
- [CNA vs Travelers D&O Insurance](https://spot.insure/compare/cna-vs-travelers/directors-officers) — sibling comparison (other line, or other pair for this line)
- [CNA vs Travelers Employment Practices Liability Insurance](https://spot.insure/compare/cna-vs-travelers/employment-practices) — sibling comparison (other line, or other pair for this line)
- [CNA vs Travelers Equipment Breakdown Insurance](https://spot.insure/compare/cna-vs-travelers/equipment-breakdown) — sibling comparison (other line, or other pair for this line)
- [CNA vs Travelers Fidelity Bonds](https://spot.insure/compare/cna-vs-travelers/fidelity-bonds) — sibling comparison (other line, or other pair for this line)
- [CNA vs Travelers Fiduciary Liability Insurance](https://spot.insure/compare/cna-vs-travelers/fiduciary) — sibling comparison (other line, or other pair for this line)
- [CNA vs Travelers General Liability Insurance](https://spot.insure/compare/cna-vs-travelers/general-liability) — sibling comparison (other line, or other pair for this line)
- [CNA vs Travelers Inland Marine Insurance](https://spot.insure/compare/cna-vs-travelers/inland-marine) — sibling comparison (other line, or other pair for this line)
- [CNA vs Travelers Kidnap and Ransom Insurance](https://spot.insure/compare/cna-vs-travelers/kidnap-ransom) — sibling comparison (other line, or other pair for this line)
- [CNA vs Travelers Professional Liability (E&O) Insurance](https://spot.insure/compare/cna-vs-travelers/professional-errors-omissions) — sibling comparison (other line, or other pair for this line)
- [CNA vs Travelers Surety Bonds](https://spot.insure/compare/cna-vs-travelers/surety-bonds) — sibling comparison (other line, or other pair for this line)
- [CNA vs Travelers Tech E&O Insurance](https://spot.insure/compare/cna-vs-travelers/technology-errors-omissions) — sibling comparison (other line, or other pair for this line)
- [CNA vs Travelers Umbrella and Excess Liability Insurance](https://spot.insure/compare/cna-vs-travelers/umbrella-excess) — sibling comparison (other line, or other pair for this line)
- [CNA vs Travelers Workers’ Compensation Insurance](https://spot.insure/compare/cna-vs-travelers/workers-compensation) — sibling comparison (other line, or other pair for this line)
- [AIG vs CNA Management Liability Insurance](https://spot.insure/compare/aig-vs-cna/management-liability) — sibling comparison (other line, or other pair for this line)
- [AIG vs Travelers Management Liability Insurance](https://spot.insure/compare/aig-vs-travelers/management-liability) — sibling comparison (other line, or other pair for this line)
- [Alliance Risk vs CNA Management Liability Insurance](https://spot.insure/compare/alliance-risk-vs-cna/management-liability) — sibling comparison (other line, or other pair for this line)
- [Alliance Risk vs Travelers Management Liability Insurance](https://spot.insure/compare/alliance-risk-vs-travelers/management-liability) — sibling comparison (other line, or other pair for this line)
- [Aon vs CNA Management Liability Insurance](https://spot.insure/compare/aon-vs-cna/management-liability) — sibling comparison (other line, or other pair for this line)
- [Aon vs Travelers Management Liability Insurance](https://spot.insure/compare/aon-vs-travelers/management-liability) — sibling comparison (other line, or other pair for this line)

# CNA vs Travelers: How Do They Compare for Management Liability Insurance?

Travelers lists a wide management-liability catalogue, including financial-institution products; CNA’s portfolio lists D&O, EPL, fiduciary, crime and K&R.

## How to Use the CNA vs Travelers Management Liability Insurance Comparison

Use this comparison to evaluate CNA and Travelers for Management Liability Insurance against the same documented criteria. It identifies differences and questions to confirm; it does not select a winner for a particular business. Offering claims are what each provider publishes about this line unless marked otherwise. “Not found” describes the evidence reviewed, not proof that a feature is unavailable. Confirm the insurer, policy wording, limits, retentions, exclusions and cost in an actual quote.

## CNA vs Travelers Management Liability Insurance Summary

Travelers’ catalogue names products including ERISA fidelity, identity-fraud expense and financial-institution lines. CNA’s management-liability portfolio lists D&O, EPL, fiduciary, fidelity/crime and K&R/extortion. [4](https://www.cna.com/products/management-liability "Management Liability Insurance and Professional Liability | CNA Insurance") [8](https://www.travelers.com/business-insurance/professional-liability-insurance "Management and Professional Liability Insurance")

## CNA Small Business Insurance: Products, Agents and Service

CNA directs small-business buyers to independent agents and describes CNA Connect as a businessowners policy for more than 600 small-business classes. Issuer and availability vary by policy and state, so confirm both in a quote. [1](https://www.cna.com/solutions/small-business "Insurance for Small Businesses") [2](https://www.cna.com/products/cna-connect "CNA Connect Small Businessowners Policy (BOP) | CNA Insurance") [3](https://www.cna.com/cnadisclaimer/generaldisclaimer "General Disclaimer")

[CNA profile](https://spot.insure/insurance-providers/cna)

## What Is Travelers Insurance?

Travelers suits technology companies that want CyberRisk Tech and can work through an independent agent; buyers seeking a direct online technology quote should compare digital providers. Many small accounts can be quoted in agent platforms, while specialty risks need underwriting. [5](https://www.travelers.com/business-insurance/technology "Technology Insurance") [6](https://www.travelers.com/about-travelers/producer-compensation-disclosure "Travelers Producer Compensation Disclosure (United States)") [7](https://www.travelers.com/contact-us "Contact Us")

[Travelers profile](https://spot.insure/insurance-providers/travelers)

## What Is Management Liability Insurance?

Management liability packages can combine D&O and employment-practices coverage for leader and workplace claims, while benefit-plan protection may be a separate part. Shared limits can let a claim in one part reduce what is available for another, so compare the limits across the quote. [9](https://content.naic.org/glossary-insurance-terms "Glossary of Insurance Terms") [10](https://www.thehartford.com/management-liability-insurance "Management Liability Insurance") [11](https://www.chubb.com/us-en/business-insurance/forefront.html "The ForeFront Portfolio") [12](https://asset.trvstatic.com/download/assets/pdo-3001.pdf/d66bd58e63c911ee99d14294a32ecb95 "Private Company Directors and Officers Liability Coverage") [13](https://asset.trvstatic.com/download/assets/lia-3001.pdf/e79a6b6c63ca11eeaa7806e978c86228 "Liability Coverage Terms and Conditions") [14](https://asset.trvstatic.com/download/assets/pdo-1100w-ind.pdf/d44fa35c63c911eea5a70eda10c0a4d0 "Private Company Directors and Officers Liability Coverage Application")

## What Are the Key Differences Between CNA and Travelers Management Liability Insurance?

### What Each Portfolio Lists

Travelers’ management and professional liability catalogue names D&O, EPL, ERISA fidelity, E&O, fidelity and crime, fiduciary, K&R, identity-fraud expense, a financial-institutions bond, and financial-institution professional-liability and property/casualty products. CNA’s management-liability portfolio lists D&O, EPL, fiduciary, fidelity/crime and K&R/extortion. These are catalogue descriptions, not policy schedules. Use the selected policy sections—not presence or absence from a short list—to identify the cover in a quote. [8](https://www.travelers.com/business-insurance/professional-liability-insurance "Management and Professional Liability Insurance") [4](https://www.cna.com/products/management-liability "Management Liability Insurance and Professional Liability | CNA Insurance")

### How Coverage Is Arranged

CNA says agents can design a modular Epack 3 mix for management-liability exposures. Travelers says businesses can buy its separately named management-liability products standalone or combine them on one policy. One description centers on selecting Epack 3 modules; the other describes arranging separate Travelers products on their own or together. Ask each agent to identify the selected sections and how they appear on the proposed policy. [4](https://www.cna.com/products/management-liability "Management Liability Insurance and Professional Liability | CNA Insurance") [8](https://www.travelers.com/business-insurance/professional-liability-insurance "Management and Professional Liability Insurance")

## What Should You Confirm in CNA and Travelers Management Liability Insurance Quotes?

- Ask your CNA agent which Epack 3 modules are selected and request the section schedule. [4](https://www.cna.com/products/management-liability "Management Liability Insurance and Professional Liability | CNA Insurance")
- Ask the Travelers agent which products are included and whether they are standalone or combined on one policy. [8](https://www.travelers.com/business-insurance/professional-liability-insurance "Management and Professional Liability Insurance")

## CNA vs Travelers Management Liability Insurance Compared

| Criteria | CNA Management Liability / Epack 3 | Travelers Management and Professional Liability Insurance |
| --- | --- | --- |
| Role in This Line | Confirm in your quote. | Travelers underwrites management and professional liability as a suite of separately named products that a business can buy standalone or combine on a single policy. [8](https://www.travelers.com/business-insurance/professional-liability-insurance "Management and Professional Liability Insurance") (Evidence: Company-reported; scope: Product page introduction and "Choose either stand-alone coverage or a suite of coverages on a single policy" statement..) |
| Who It’s For | CNA discusses exposures for public/private companies, nonprofits and smaller businesses. [4](https://www.cna.com/products/management-liability "Management Liability Insurance and Professional Liability | CNA Insurance") (Evidence: Company-reported; scope: Entity: CNA brand; issuing CNA subsidiary may vary by product/state Product: United States commercial insurance Jurisdiction: United States Research source scope: US management/professional liability Claim limitation: Company-reported; policy wording, underwriting and jurisdiction-specific availability control..) | Travelers markets this suite to private companies, public companies, nonprofit organizations, financial institutions and professional services companies of all sizes. [8](https://www.travelers.com/business-insurance/professional-liability-insurance "Management and Professional Liability Insurance") (Evidence: Company-reported; scope: Product page introduction..) |
| Coverage Features | CNA’s portfolio combines D&O, EPL, fiduciary, fidelity/crime and kidnap/ransom/extortion coverages. [4](https://www.cna.com/products/management-liability "Management Liability Insurance and Professional Liability | CNA Insurance") (Evidence: Company-reported; scope: Entity: CNA brand; issuing CNA subsidiary may vary by product/state Product: United States commercial insurance Jurisdiction: United States Research source scope: US management/professional liability Claim limitation: Company-reported; policy wording, underwriting and jurisdiction-specific availability control..)<br><br>CNA says Epack 3 lets agents design a modular mix for management-liability exposures. [4](https://www.cna.com/products/management-liability "Management Liability Insurance and Professional Liability | CNA Insurance") (Evidence: Company-reported; scope: Entity: CNA brand; issuing CNA subsidiary may vary by product/state Product: United States commercial insurance Jurisdiction: United States Research source scope: US management/professional liability Claim limitation: Company-reported; policy wording, underwriting and jurisdiction-specific availability control..) | The suite Travelers lists under management and professional liability includes CyberRisk, directors & officers, employment practices, ERISA fidelity, errors & omissions, fidelity & crime, fiduciary liability, financial institutions bond, identity fraud expense reimbursement, kidnap & ransom, nonprofit D&O, and financial-institution-specific professional liability and property & casualty coverage. [8](https://www.travelers.com/business-insurance/professional-liability-insurance "Management and Professional Liability Insurance") (Evidence: Company-reported; scope: Product page "Select a product" list; each product's specific terms are set by its own policy..) |
| Limits and Retentions | Confirm in your quote. | The reviewed page does not publish limits, retentions or premiums for any product in the suite; each product's amounts would appear on its own quote. [8](https://www.travelers.com/business-insurance/professional-liability-insurance "Management and Professional Liability Insurance") (Evidence: Not found in reviewed sources; scope: Product page as read on 2026-09-23..) |
| How to Apply | CNA directs agents to Agent Center for applications. [4](https://www.cna.com/products/management-liability "Management Liability Insurance and Professional Liability | CNA Insurance") (Evidence: Company-reported; scope: Entity: CNA brand; issuing CNA subsidiary may vary by product/state Product: United States commercial insurance Jurisdiction: United States Research source scope: US management/professional liability Claim limitation: Company-reported; policy wording, underwriting and jurisdiction-specific availability control..) | Management and professional liability products are bought through a Travelers independent agent. [8](https://www.travelers.com/business-insurance/professional-liability-insurance "Management and Professional Liability Insurance") (Evidence: Company-reported; scope: Product page "Find an insurance agent" call to action..) |

## Related Pages for CNA vs Travelers Management Liability Insurance

- [CNA vs Travelers](https://spot.insure/compare/cna-vs-travelers): all coverage lines, business roles, service and claims.
- [What Is Management Liability Insurance?](https://spot.insure/coverage/management-liability): Management liability packages can combine D&O, employment-practices and fiduciary coverage, but each part can insure different people, claims and limits.
- [CNA vs Travelers Business Owner’s Policy](https://spot.insure/compare/cna-vs-travelers/business-owners-policy)
- [CNA vs Travelers Cargo and Transit Insurance](https://spot.insure/compare/cna-vs-travelers/cargo-transit)
- [CNA vs Travelers Commercial Auto Insurance](https://spot.insure/compare/cna-vs-travelers/commercial-auto)
- [CNA vs Travelers Commercial Property Insurance](https://spot.insure/compare/cna-vs-travelers/commercial-property)
- [CNA vs Travelers Crime Insurance](https://spot.insure/compare/cna-vs-travelers/crime)
- [CNA vs Travelers Cyber Insurance](https://spot.insure/compare/cna-vs-travelers/cyber)
- [CNA vs Travelers D&O Insurance](https://spot.insure/compare/cna-vs-travelers/directors-officers)
- [CNA vs Travelers Employment Practices Liability Insurance](https://spot.insure/compare/cna-vs-travelers/employment-practices)
- [CNA vs Travelers Equipment Breakdown Insurance](https://spot.insure/compare/cna-vs-travelers/equipment-breakdown)
- [CNA vs Travelers Fidelity Bonds](https://spot.insure/compare/cna-vs-travelers/fidelity-bonds)
- [CNA vs Travelers Fiduciary Liability Insurance](https://spot.insure/compare/cna-vs-travelers/fiduciary)
- [CNA vs Travelers General Liability Insurance](https://spot.insure/compare/cna-vs-travelers/general-liability)
- [CNA vs Travelers Inland Marine Insurance](https://spot.insure/compare/cna-vs-travelers/inland-marine)
- [CNA vs Travelers Kidnap and Ransom Insurance](https://spot.insure/compare/cna-vs-travelers/kidnap-ransom)
- [CNA vs Travelers Professional Liability (E&O) Insurance](https://spot.insure/compare/cna-vs-travelers/professional-errors-omissions)
- [CNA vs Travelers Surety Bonds](https://spot.insure/compare/cna-vs-travelers/surety-bonds)
- [CNA vs Travelers Tech E&O Insurance](https://spot.insure/compare/cna-vs-travelers/technology-errors-omissions)
- [CNA vs Travelers Umbrella and Excess Liability Insurance](https://spot.insure/compare/cna-vs-travelers/umbrella-excess)
- [CNA vs Travelers Workers’ Compensation Insurance](https://spot.insure/compare/cna-vs-travelers/workers-compensation)
- [AIG vs CNA Management Liability Insurance](https://spot.insure/compare/aig-vs-cna/management-liability)
- [AIG vs Travelers Management Liability Insurance](https://spot.insure/compare/aig-vs-travelers/management-liability)
- [Alliance Risk vs CNA Management Liability Insurance](https://spot.insure/compare/alliance-risk-vs-cna/management-liability)
- [Alliance Risk vs Travelers Management Liability Insurance](https://spot.insure/compare/alliance-risk-vs-travelers/management-liability)
- [Aon vs CNA Management Liability Insurance](https://spot.insure/compare/aon-vs-cna/management-liability)
- [Aon vs Travelers Management Liability Insurance](https://spot.insure/compare/aon-vs-travelers/management-liability)

## Sources for CNA vs Travelers Management Liability Insurance

### Sources About CNA

1. [Insurance for Small Businesses](https://www.cna.com/solutions/small-business). CNA; Insurance for Small Businesses, lines 38-50 and 65-67 (CNA Central and agent route); lines 79-106 (product and stated appetite lists); page footer line 132 (CNA registered service mark).. Accessed 2026-09-28.
2. [CNA Connect Small Businessowners Policy (BOP) | CNA Insurance](https://www.cna.com/products/cna-connect). CNA; CNA Connect; coverages, product range, services. Accessed 2026-09-28.
3. [General Disclaimer](https://www.cna.com/cnadisclaimer/generaldisclaimer). CNA; General Disclaimer paragraphs 1 and 5 (HTML lines 24 and 28): CNA describes Continental Casualty Company and its relevant affiliates; references to CNA may include one or more CCC affiliates; each particular policy/product/service is the responsibility only of the specific CNA company that issues or supplies it. Footer line 57 identifies CNA Financial Corporation as trademark registrant. Re-read 2026-09-29.. Accessed 2026-09-29.
4. [Management Liability Insurance and Professional Liability | CNA Insurance](https://www.cna.com/products/management-liability). CNA; Management liability overview, coverages, Epack 3. Accessed 2026-09-28.

### Sources About Travelers

5. [Technology Insurance](https://www.travelers.com/business-insurance/technology). Travelers; Technology insurance products we offer: CyberRisk Tech, Global Companion Plus+, general liability, commercial property, workers compensation, commercial auto, umbrella; startup-to-established-leader audience. Accessed 2026-09-16.
6. [Travelers Producer Compensation Disclosure (United States)](https://www.travelers.com/about-travelers/producer-compensation-disclosure). Travelers; Independent producers; seven compensation types; Simply Business, Inc. and InsuraMatch, LLC ownership; The Travelers Indemnity Company footer; Northfield Excess & Surplus Lines product list. Accessed 2026-09-16.
7. [Contact Us](https://www.travelers.com/contact-us). Travelers; Business insurance sold through independent agents; business claims 1.800.238.6225; MyTravelers for business features. Accessed 2026-09-16.
8. [Management and Professional Liability Insurance](https://www.travelers.com/business-insurance/professional-liability-insurance). Travelers; "Select a product" list: CyberRisk, D&O, employment practices, ERISA fidelity, E&O, fidelity & crime, fiduciary liability, financial institutions bond, identity fraud expense reimbursement, kidnap & ransom, nonprofit D&O, financial-institution professional liability, financial-institution property & casualty. Accessed 2026-09-23.

### Sources for the Management Liability Insurance Guide

9. [Glossary of Insurance Terms](https://content.naic.org/glossary-insurance-terms). National Association of Insurance Commissioners; Directors & Officers Liability; Employment Practices Liability Coverage; introductory scope note. Accessed 2026-09-16.
10. [Management Liability Insurance](https://www.thehartford.com/management-liability-insurance). The Hartford; What Is Management Liability Insurance?; Who Does Management Liability Insurance Protect. Accessed 2026-09-16.
11. [The ForeFront Portfolio](https://www.chubb.com/us-en/business-insurance/forefront.html). Chubb; Introduction; optional coverage parts; private, not-for-profit and healthcare portfolios. Accessed 2026-09-16.
12. [Private Company Directors and Officers Liability Coverage](https://asset.trvstatic.com/download/assets/pdo-3001.pdf/d66bd58e63c911ee99d14294a32ecb95). Travelers Casualty and Surety Company of America; I p.1; III pp.2–3; IV pp.4–6; VI pp.6–8. Accessed 2026-09-16.
13. [Liability Coverage Terms and Conditions](https://asset.trvstatic.com/download/assets/lia-3001.pdf/e79a6b6c63ca11eeaa7806e978c86228). Travelers Casualty and Surety Company of America; III.B p.3; III.C pp.4–5; III.D–G pp.5–6. Accessed 2026-09-16.
14. [Private Company Directors and Officers Liability Coverage Application](https://asset.trvstatic.com/download/assets/pdo-1100w-ind.pdf/d44fa35c63c911eea5a70eda10c0a4d0). Travelers Casualty and Surety Company of America; I–II pp.1–2; III–IV pp.2–3; V–VIII pp.3–4. Accessed 2026-09-16.

Updated 2026-10-01. Spot, a product of Tools for Enlightenment, publishes this research and works in the commercial insurance market. The comparison applies the same criteria to both providers. [Editorial policy](https://spot.insure/editorial-policy). To suggest a correction, [contact Spot](https://spot.insure/contact) with the page URL and supporting source.

## CNA Review Scores for 2026

Review Score: 9.0 / 10 from 1 rated source, equally weighted.

Customer feedback on CNA is mixed and hard to compare. NerdWallet gave it 4.5 out of 5 for manufacturers, while Trustpilot shows about 1.4 out of 5 from 49 mostly self-selected reviews.

- NerdWallet: NerdWallet editorial rating for manufacturers 4.5/5 (Editorial rating). NerdWallet editorial assessment of CNA for U.S. manufacturers, not consumer average. Period: Published 2026-03-26. Checked 2026-09-29. [Best Insurance for Manufacturers in 2026](https://www.nerdwallet.com/business/insurance/learn/manufacturers)
- Trustpilot: Displayed Trustpilot TrustScore 1.4/5 page text; 1.5/5 badge (TrustScore out of 5); 49 reviews. CNA.com profile, mixed business and consumer/LTC reports; self-selected, not representative commercial P&C sample. Period: 14 reviews in prior 12 months; 2026-09-29. Checked 2026-09-29. [CNA customer reviews](https://www.trustpilot.com/review/www.cna.com)
- BBB: BBB customer-review average 1/5 (BBB star rating); 6 reviews. Long Term Care Insurance profile covering headquarters/corporate locations; not commercial P&C; six self-selected reviews. Period: Displayed 2026-09-29. Checked 2026-09-29. [CNA Financial Corporation customer reviews](https://www.bbb.org/us/il/chicago/profile/long-term-care-insurance/cna-financial-corporation-0683-90032439/customer-reviews)

Reviewed 2026-09-29. [Read the sourced review](https://spot.insure/insurance-providers/cna/reviews).

## Travelers Review Scores for 2026

Review Score: 4.8 / 10 from 3 rated sources, equally weighted.

Travelers earns 4.5/5 from NerdWallet, but customer feedback is poor: 1.4/5 on Trustpilot and 1.3/5 for homeowners on ConsumerAffairs. Those reviews mostly concern personal insurance.

- NerdWallet: NerdWallet editorial rating 4.5 (5 stars). Editorial commercial-insurance assessment; methodology and scope belong to publisher. Period: 2026 review; accessed 2026-09-25. Checked 2026-09-25. [NerdWallet result for Travelers](https://www.nerdwallet.com/business/insurance/learn/travelers-business-insurance)
- Trustpilot: Trustpilot TrustScore 1.4 (5 stars); 144 reviews. Self-selected consumer aggregate; product and business/personal scope may be mixed. Period: accessed 2026-09-25. Checked 2026-09-25. [Trustpilot result for Travelers](https://www.trustpilot.com/review/travelers.com)
- ConsumerAffairs: ConsumerAffairs homeowners consumer rating 1.3 (5 stars); 331 reviews. Self-selected consumer aggregate; product and business/personal scope may be mixed. Period: updated 2026-09-21; accessed 2026-09-25. Checked 2026-09-25. [ConsumerAffairs result for Travelers](https://www.consumeraffairs.com/insurance/travelers.html)

Reviewed 2026-09-25. [Read the sourced review](https://spot.insure/insurance-providers/travelers/reviews).

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