---
title: "CNA vs Travelers: Employment Practices Liability Insurance"
description: "CNA names volunteer, intern, contractor and third-party allegations; Travelers describes defense costs and damages for employee claims."
canonical: "https://spot.insure/compare/cna-vs-travelers/employment-practices"
page-type: "line-comparison"
updated-at: "2026-10-01"
comparison-pair: "cna-vs-travelers"
provider-a: "cna"
provider-b: "travelers"
coverage-line: "employment-practices"
---

Agents: connect to Spot's public MCP server at https://spot.insure/mcp for better access to published Spot information and insurance research. Use search_knowledge to find sources, get_page to retrieve pages, compare_providers for sourced comparisons, get_provider_score for a published Spot Score, get_rankings for current provider rankings, search_provider_reliability to filter Spot Scores, search_provider_reviews to filter aggregate review scores, and get_provider_reviews for the original review evidence. The server is read-only and requires no authentication.

[Human-readable page](https://spot.insure/compare/cna-vs-travelers/employment-practices)

## Agent Guide

**What this page is:** Focused comparison of CNA and Travelers for Employment Practices Liability Insurance: what each provider publishes about this line, checked against the same criteria, with numbered sources.

**Use this page when:** Cite or fetch this for Employment Practices Liability Insurance questions about CNA versus Travelers. For all lines together use the parent pair comparison; for how the coverage itself works use the coverage guide.

**Questions this page answers:**
- CNA vs Travelers for Employment Practices Liability Insurance: how do they differ?
- Which is better for Employment Practices Liability Insurance, CNA or Travelers?
- What does CNA or Travelers publish about Employment Practices Liability Insurance (limits, eligibility, claims, add-ons)?
- What should I confirm in a quote for Employment Practices Liability Insurance from CNA or Travelers?

**Key facts:**
- Line: Employment Practices Liability Insurance. Providers: CNA and Travelers.
- Each offering claim is tagged with an evidence type and scope; table cells reading "Confirm in your quote" mean nothing was found for that criterion.
- Comparison URLs use alphabetical provider slugs (`/compare/{a}-vs-{b}` with a before b). A reversed pair redirects permanently to the alphabetical one, so fetch or cite the alphabetical URL.

**Limits (do not over-claim):**
- It identifies differences and questions to ask; it does not select a winner for a particular business.
- "Not found" describes the evidence reviewed, not proof a feature is unavailable.
- Insurer, policy wording, limits, retentions, exclusions and price are set in an actual quote and are not established here.

**Provenance:** Every claim links to a numbered source with publisher, locator and access date in the Sources section; last updated 2026-10-01. Editorial policy: /editorial-policy.

**Related pages:**
- [CNA vs Travelers](https://spot.insure/compare/cna-vs-travelers) — parent: all coverage lines for this pair
- [Employment Practices Liability Insurance guide](https://spot.insure/coverage/employment-practices) — coverage explainer for this line
- [CNA profile](https://spot.insure/insurance-providers/cna) — provider profile (evidence)
- [Travelers profile](https://spot.insure/insurance-providers/travelers) — provider profile (evidence)
- [CNA vs Travelers Business Owner’s Policy](https://spot.insure/compare/cna-vs-travelers/business-owners-policy) — sibling comparison (other line, or other pair for this line)
- [CNA vs Travelers Cargo and Transit Insurance](https://spot.insure/compare/cna-vs-travelers/cargo-transit) — sibling comparison (other line, or other pair for this line)
- [CNA vs Travelers Commercial Auto Insurance](https://spot.insure/compare/cna-vs-travelers/commercial-auto) — sibling comparison (other line, or other pair for this line)
- [CNA vs Travelers Commercial Property Insurance](https://spot.insure/compare/cna-vs-travelers/commercial-property) — sibling comparison (other line, or other pair for this line)
- [CNA vs Travelers Crime Insurance](https://spot.insure/compare/cna-vs-travelers/crime) — sibling comparison (other line, or other pair for this line)
- [CNA vs Travelers Cyber Insurance](https://spot.insure/compare/cna-vs-travelers/cyber) — sibling comparison (other line, or other pair for this line)
- [CNA vs Travelers D&O Insurance](https://spot.insure/compare/cna-vs-travelers/directors-officers) — sibling comparison (other line, or other pair for this line)
- [CNA vs Travelers Equipment Breakdown Insurance](https://spot.insure/compare/cna-vs-travelers/equipment-breakdown) — sibling comparison (other line, or other pair for this line)
- [CNA vs Travelers Fidelity Bonds](https://spot.insure/compare/cna-vs-travelers/fidelity-bonds) — sibling comparison (other line, or other pair for this line)
- [CNA vs Travelers Fiduciary Liability Insurance](https://spot.insure/compare/cna-vs-travelers/fiduciary) — sibling comparison (other line, or other pair for this line)
- [CNA vs Travelers General Liability Insurance](https://spot.insure/compare/cna-vs-travelers/general-liability) — sibling comparison (other line, or other pair for this line)
- [CNA vs Travelers Inland Marine Insurance](https://spot.insure/compare/cna-vs-travelers/inland-marine) — sibling comparison (other line, or other pair for this line)
- [CNA vs Travelers Kidnap and Ransom Insurance](https://spot.insure/compare/cna-vs-travelers/kidnap-ransom) — sibling comparison (other line, or other pair for this line)
- [CNA vs Travelers Management Liability Insurance](https://spot.insure/compare/cna-vs-travelers/management-liability) — sibling comparison (other line, or other pair for this line)
- [CNA vs Travelers Professional Liability (E&O) Insurance](https://spot.insure/compare/cna-vs-travelers/professional-errors-omissions) — sibling comparison (other line, or other pair for this line)
- [CNA vs Travelers Surety Bonds](https://spot.insure/compare/cna-vs-travelers/surety-bonds) — sibling comparison (other line, or other pair for this line)
- [CNA vs Travelers Tech E&O Insurance](https://spot.insure/compare/cna-vs-travelers/technology-errors-omissions) — sibling comparison (other line, or other pair for this line)
- [CNA vs Travelers Umbrella and Excess Liability Insurance](https://spot.insure/compare/cna-vs-travelers/umbrella-excess) — sibling comparison (other line, or other pair for this line)
- [CNA vs Travelers Workers’ Compensation Insurance](https://spot.insure/compare/cna-vs-travelers/workers-compensation) — sibling comparison (other line, or other pair for this line)
- [AIG vs CNA Employment Practices Liability Insurance](https://spot.insure/compare/aig-vs-cna/employment-practices) — sibling comparison (other line, or other pair for this line)
- [AIG vs Travelers Employment Practices Liability Insurance](https://spot.insure/compare/aig-vs-travelers/employment-practices) — sibling comparison (other line, or other pair for this line)
- [Alliance Risk vs CNA Employment Practices Liability Insurance](https://spot.insure/compare/alliance-risk-vs-cna/employment-practices) — sibling comparison (other line, or other pair for this line)
- [Alliance Risk vs Travelers Employment Practices Liability Insurance](https://spot.insure/compare/alliance-risk-vs-travelers/employment-practices) — sibling comparison (other line, or other pair for this line)
- [Amelia Risk vs CNA Employment Practices Liability Insurance](https://spot.insure/compare/amelia-risk-vs-cna/employment-practices) — sibling comparison (other line, or other pair for this line)
- [Amelia Risk vs Travelers Employment Practices Liability Insurance](https://spot.insure/compare/amelia-risk-vs-travelers/employment-practices) — sibling comparison (other line, or other pair for this line)

# CNA vs Travelers: How Do They Compare for Employment Practices Liability Insurance?

CNA names volunteer, intern, contractor and third-party allegations; Travelers describes defense costs and damages for employee claims.

## How to Use the CNA vs Travelers Employment Practices Liability Insurance Comparison

Use this comparison to evaluate CNA and Travelers for Employment Practices Liability Insurance against the same documented criteria. It identifies differences and questions to confirm; it does not select a winner for a particular business. Offering claims are what each provider publishes about this line unless marked otherwise. “Not found” describes the evidence reviewed, not proof that a feature is unavailable. Confirm the insurer, policy wording, limits, retentions, exclusions and cost in an actual quote.

## CNA vs Travelers Employment Practices Liability Insurance Summary

Travelers identifies EPL for financial, nonprofit, private and public organizations, while CNA lists public, private and nonprofit customers. [4](https://www.cna.com/sites/default/files/assets/0bd3b7da-eb28-4142-aa13-d068f35e7a05/cna-employment-practices-liability.pdf?ContentCache=NONE&MOD=AJPERES "Employment Practices Liability | CNA") [8](https://www.travelers.com/business-insurance/professional-liability-insurance/employment-practices "Employment Practices Liability Insurance (EPL)")

## CNA Small Business Insurance: Products, Agents and Service

CNA directs small-business buyers to independent agents and describes CNA Connect as a businessowners policy for more than 600 small-business classes. Issuer and availability vary by policy and state, so confirm both in a quote. [1](https://www.cna.com/solutions/small-business "Insurance for Small Businesses") [2](https://www.cna.com/products/cna-connect "CNA Connect Small Businessowners Policy (BOP) | CNA Insurance") [3](https://www.cna.com/cnadisclaimer/generaldisclaimer "General Disclaimer")

[CNA profile](https://spot.insure/insurance-providers/cna)

## What Is Travelers Insurance?

Travelers suits technology companies that want CyberRisk Tech and can work through an independent agent; buyers seeking a direct online technology quote should compare digital providers. Many small accounts can be quoted in agent platforms, while specialty risks need underwriting. [5](https://www.travelers.com/business-insurance/technology "Technology Insurance") [6](https://www.travelers.com/about-travelers/producer-compensation-disclosure "Travelers Producer Compensation Disclosure (United States)") [7](https://www.travelers.com/contact-us "Contact Us")

[Travelers profile](https://spot.insure/insurance-providers/travelers)

## What Is Employment Practices Liability Insurance?

EPLI can help pay covered defense costs and losses when applicants or workers allege discrimination, harassment, wrongful termination or other workplace wrongdoing. If you employ people, check the claim definition, defense costs and prior acts. [9](https://www.iii.org/article/employment-practices-liability-insurance "Employment Practices Liability Insurance") [10](https://asset.trvstatic.com/download/assets/epl-3001.pdf/2c354eaa63ca11eeacdd06e978c86228 "Employment Practices Liability Coverage") [11](https://asset.trvstatic.com/download/assets/lia-3001.pdf/e79a6b6c63ca11eeaa7806e978c86228 "Liability Coverage Terms and Conditions")

## What Are the Key Differences Between CNA and Travelers Employment Practices Liability Insurance?

### Covered people and allegations

CNA expressly mentions volunteers, interns and independent contractors, plus third-party discrimination or harassment. Travelers describes defense costs and damages for wrongful termination, discrimination, workplace harassment and retaliation, but the reviewed claim does not enumerate those nonemployee groups. If contractors or visitors matter to your exposure, compare the insured-person definition and third-party extension in each proposed form. [4](https://www.cna.com/sites/default/files/assets/0bd3b7da-eb28-4142-aa13-d068f35e7a05/cna-employment-practices-liability.pdf?ContentCache=NONE&MOD=AJPERES "Employment Practices Liability | CNA") [8](https://www.travelers.com/business-insurance/professional-liability-insurance/employment-practices "Employment Practices Liability Insurance (EPL)")

### Organization and buying route

Travelers markets EPL to financial institutions, nonprofits, and private and public companies; it can be standalone or alongside other management-liability coverages and is bought through an independent agent. CNA identifies public, private and nonprofit organizations but does not state the same buying route in its cited claim. Ask who issues each policy and what claim assistance comes with the proposal. [4](https://www.cna.com/sites/default/files/assets/0bd3b7da-eb28-4142-aa13-d068f35e7a05/cna-employment-practices-liability.pdf?ContentCache=NONE&MOD=AJPERES "Employment Practices Liability | CNA") [8](https://www.travelers.com/business-insurance/professional-liability-insurance/employment-practices "Employment Practices Liability Insurance (EPL)")

## What Should You Confirm in CNA and Travelers Employment Practices Liability Insurance Quotes?

- Request Travelers’ insured-person definitions and confirm how its agent handles claim reporting. [8](https://www.travelers.com/business-insurance/professional-liability-insurance/employment-practices "Employment Practices Liability Insurance (EPL)")
- Ask CNA to confirm treatment of contractors, interns, volunteers and other third parties in the quoted wording. [4](https://www.cna.com/sites/default/files/assets/0bd3b7da-eb28-4142-aa13-d068f35e7a05/cna-employment-practices-liability.pdf?ContentCache=NONE&MOD=AJPERES "Employment Practices Liability | CNA")

## CNA vs Travelers Employment Practices Liability Insurance Compared

| Criteria | CNA Epack 3 Employment Practices Liability | Travelers Employment Practices Liability Insurance (EPL) |
| --- | --- | --- |
| Role in This Line | Confirm in your quote. | Travelers underwrites EPL insurance as part of its Management & Professional Liability line, sold standalone or alongside other management liability coverages. [8](https://www.travelers.com/business-insurance/professional-liability-insurance/employment-practices "Employment Practices Liability Insurance (EPL)") (Evidence: Company-reported; scope: Product page general framing; confirmed against the broader Management and Professional Liability Insurance page..) |
| Issuing Insurer | Confirm in your quote. | The product page's video disclosure names Travelers Casualty and Surety Company of America and its property casualty affiliates; the specific issuing entity for a given policy can vary. [8](https://www.travelers.com/business-insurance/professional-liability-insurance/employment-practices "Employment Practices Liability Insurance (EPL)") (Evidence: Company-reported; scope: Product page video legal footer..) |
| Who It’s For | CNA identifies private, nonprofit and public organizations among the potential EPL customer classes. [4](https://www.cna.com/sites/default/files/assets/0bd3b7da-eb28-4142-aa13-d068f35e7a05/cna-employment-practices-liability.pdf?ContentCache=NONE&MOD=AJPERES "Employment Practices Liability | CNA") (Evidence: Company-reported; scope: Entity: CNA brand; issuing company varies by form/state Product: Epack 3 Employment Practices Liability Jurisdiction: United States Research source scope: U.S. EPL under Epack 3; issuer/state terms vary Claim limitation: Eligibility remains subject to underwriting and policy state. Dated source: brochure ©2022; do not silently present this service or coverage detail as current. Source/date qualification: Copyright ©2022; brochure/service information is dated and should not be silently represented as current..) | Travelers markets EPL coverage to financial institutions, nonprofit organizations, private companies and public companies. [8](https://www.travelers.com/business-insurance/professional-liability-insurance/employment-practices "Employment Practices Liability Insurance (EPL)") (Evidence: Company-reported; scope: Product page "Who is this right for?" section..) |
| Coverage Features | CNA EPL covers allegations including discrimination, harassment, retaliation, failure to hire or promote, wrongful discipline and employment-contract breach. [4](https://www.cna.com/sites/default/files/assets/0bd3b7da-eb28-4142-aa13-d068f35e7a05/cna-employment-practices-liability.pdf?ContentCache=NONE&MOD=AJPERES "Employment Practices Liability | CNA") (Evidence: Company-reported; scope: Entity: CNA brand; issuing company varies by form/state Product: Epack 3 Employment Practices Liability Jurisdiction: United States Research source scope: U.S. EPL under Epack 3; issuer/state terms vary Claim limitation: Company marketing summary only; issued policy forms, underwriting, jurisdictional availability, limits, exclusions and definitions control. Dated source: brochure ©2022; do not silently present this service or coverage detail as current. Source/date qualification: Copyright ©2022; brochure/service information is dated and should not be silently represented as current..)<br><br>CNA says EPL coverage can address third-party discrimination/harassment and acts involving volunteers, interns and independent contractors. [4](https://www.cna.com/sites/default/files/assets/0bd3b7da-eb28-4142-aa13-d068f35e7a05/cna-employment-practices-liability.pdf?ContentCache=NONE&MOD=AJPERES "Employment Practices Liability | CNA") (Evidence: Company-reported; scope: Entity: CNA brand; issuing company varies by form/state Product: Epack 3 Employment Practices Liability Jurisdiction: United States Research source scope: U.S. EPL under Epack 3; issuer/state terms vary Claim limitation: Company marketing summary only; issued policy forms, underwriting, jurisdictional availability, limits, exclusions and definitions control. Dated source: brochure ©2022; do not silently present this service or coverage detail as current. Source/date qualification: Copyright ©2022; brochure/service information is dated and should not be silently represented as current..) | Travelers says EPL insurance covers defense costs and damages tied to employment-related claims, including wrongful termination, discrimination, workplace harassment and retaliation. [8](https://www.travelers.com/business-insurance/professional-liability-insurance/employment-practices "Employment Practices Liability Insurance (EPL)") (Evidence: Company-reported; scope: Product page "What is EPL insurance?" section; exact terms and exclusions are set by the issued policy..) |
| Limits and Retentions | Confirm in your quote. | The reviewed page does not publish EPL limits, retentions or premiums; it references illustrative settlement examples (from $45,000 to $280,000, including defense costs) as general risk context, not as policy terms. [8](https://www.travelers.com/business-insurance/professional-liability-insurance/employment-practices "Employment Practices Liability Insurance (EPL)") (Evidence: Not found in reviewed sources; scope: Product page video claim scenarios as read on 2026-09-23..) |
| Risk Services | CNA advertises Beyond HR workplace training/resources and an employment-law helpline; it says the helpline does not provide legal advice on specific acts or claims. [4](https://www.cna.com/sites/default/files/assets/0bd3b7da-eb28-4142-aa13-d068f35e7a05/cna-employment-practices-liability.pdf?ContentCache=NONE&MOD=AJPERES "Employment Practices Liability | CNA") (Evidence: Company-reported; scope: Entity: CNA brand; issuing company varies by form/state Product: Epack 3 Employment Practices Liability services Jurisdiction: United States Research source scope: U.S. EPL under Epack 3; issuer/state terms vary Claim limitation: Services are not legal representation or a guarantee of coverage. Dated source: brochure ©2022; do not silently present this service or coverage detail as current. Source/date qualification: Copyright ©2022; brochure/service information is dated and should not be silently represented as current..) | Confirm in your quote. |
| How to Apply | Confirm in your quote. | EPL coverage is bought through a Travelers independent agent. [8](https://www.travelers.com/business-insurance/professional-liability-insurance/employment-practices "Employment Practices Liability Insurance (EPL)") (Evidence: Company-reported; scope: Product page "Find an insurance agent" call to action..) |

## Related Pages for CNA vs Travelers Employment Practices Liability

- [CNA vs Travelers](https://spot.insure/compare/cna-vs-travelers): all coverage lines, business roles, service and claims.
- [What Is Employment Practices Liability Insurance?](https://spot.insure/coverage/employment-practices): EPLI can address covered workplace claims from applicants and workers; claim timing, defense arrangements, limits and exclusions shape your protection.
- [CNA vs Travelers Business Owner’s Policy](https://spot.insure/compare/cna-vs-travelers/business-owners-policy)
- [CNA vs Travelers Cargo and Transit Insurance](https://spot.insure/compare/cna-vs-travelers/cargo-transit)
- [CNA vs Travelers Commercial Auto Insurance](https://spot.insure/compare/cna-vs-travelers/commercial-auto)
- [CNA vs Travelers Commercial Property Insurance](https://spot.insure/compare/cna-vs-travelers/commercial-property)
- [CNA vs Travelers Crime Insurance](https://spot.insure/compare/cna-vs-travelers/crime)
- [CNA vs Travelers Cyber Insurance](https://spot.insure/compare/cna-vs-travelers/cyber)
- [CNA vs Travelers D&O Insurance](https://spot.insure/compare/cna-vs-travelers/directors-officers)
- [CNA vs Travelers Equipment Breakdown Insurance](https://spot.insure/compare/cna-vs-travelers/equipment-breakdown)
- [CNA vs Travelers Fidelity Bonds](https://spot.insure/compare/cna-vs-travelers/fidelity-bonds)
- [CNA vs Travelers Fiduciary Liability Insurance](https://spot.insure/compare/cna-vs-travelers/fiduciary)
- [CNA vs Travelers General Liability Insurance](https://spot.insure/compare/cna-vs-travelers/general-liability)
- [CNA vs Travelers Inland Marine Insurance](https://spot.insure/compare/cna-vs-travelers/inland-marine)
- [CNA vs Travelers Kidnap and Ransom Insurance](https://spot.insure/compare/cna-vs-travelers/kidnap-ransom)
- [CNA vs Travelers Management Liability Insurance](https://spot.insure/compare/cna-vs-travelers/management-liability)
- [CNA vs Travelers Professional Liability (E&O) Insurance](https://spot.insure/compare/cna-vs-travelers/professional-errors-omissions)
- [CNA vs Travelers Surety Bonds](https://spot.insure/compare/cna-vs-travelers/surety-bonds)
- [CNA vs Travelers Tech E&O Insurance](https://spot.insure/compare/cna-vs-travelers/technology-errors-omissions)
- [CNA vs Travelers Umbrella and Excess Liability Insurance](https://spot.insure/compare/cna-vs-travelers/umbrella-excess)
- [CNA vs Travelers Workers’ Compensation Insurance](https://spot.insure/compare/cna-vs-travelers/workers-compensation)
- [AIG vs CNA Employment Practices Liability Insurance](https://spot.insure/compare/aig-vs-cna/employment-practices)
- [AIG vs Travelers Employment Practices Liability Insurance](https://spot.insure/compare/aig-vs-travelers/employment-practices)
- [Alliance Risk vs CNA Employment Practices Liability Insurance](https://spot.insure/compare/alliance-risk-vs-cna/employment-practices)
- [Alliance Risk vs Travelers Employment Practices Liability Insurance](https://spot.insure/compare/alliance-risk-vs-travelers/employment-practices)
- [Amelia Risk vs CNA Employment Practices Liability Insurance](https://spot.insure/compare/amelia-risk-vs-cna/employment-practices)
- [Amelia Risk vs Travelers Employment Practices Liability Insurance](https://spot.insure/compare/amelia-risk-vs-travelers/employment-practices)

## Sources for CNA vs Travelers Employment Practices Liability Insurance

### Sources About CNA

1. [Insurance for Small Businesses](https://www.cna.com/solutions/small-business). CNA; Insurance for Small Businesses, lines 38-50 and 65-67 (CNA Central and agent route); lines 79-106 (product and stated appetite lists); page footer line 132 (CNA registered service mark).. Accessed 2026-09-28.
2. [CNA Connect Small Businessowners Policy (BOP) | CNA Insurance](https://www.cna.com/products/cna-connect). CNA; CNA Connect; coverages, product range, services. Accessed 2026-09-28.
3. [General Disclaimer](https://www.cna.com/cnadisclaimer/generaldisclaimer). CNA; General Disclaimer paragraphs 1 and 5 (HTML lines 24 and 28): CNA describes Continental Casualty Company and its relevant affiliates; references to CNA may include one or more CCC affiliates; each particular policy/product/service is the responsibility only of the specific CNA company that issues or supplies it. Footer line 57 identifies CNA Financial Corporation as trademark registrant. Re-read 2026-09-29.. Accessed 2026-09-29.
4. [Employment Practices Liability | CNA](https://www.cna.com/sites/default/files/assets/0bd3b7da-eb28-4142-aa13-d068f35e7a05/cna-employment-practices-liability.pdf?ContentCache=NONE&MOD=AJPERES). CNA; pp. 1–3: wrongful practices, third-party acts, insured classes, risk services and claims. Accessed 2026-09-28.

### Sources About Travelers

5. [Technology Insurance](https://www.travelers.com/business-insurance/technology). Travelers; Technology insurance products we offer: CyberRisk Tech, Global Companion Plus+, general liability, commercial property, workers compensation, commercial auto, umbrella; startup-to-established-leader audience. Accessed 2026-09-16.
6. [Travelers Producer Compensation Disclosure (United States)](https://www.travelers.com/about-travelers/producer-compensation-disclosure). Travelers; Independent producers; seven compensation types; Simply Business, Inc. and InsuraMatch, LLC ownership; The Travelers Indemnity Company footer; Northfield Excess & Surplus Lines product list. Accessed 2026-09-16.
7. [Contact Us](https://www.travelers.com/contact-us). Travelers; Business insurance sold through independent agents; business claims 1.800.238.6225; MyTravelers for business features. Accessed 2026-09-16.
8. [Employment Practices Liability Insurance (EPL)](https://www.travelers.com/business-insurance/professional-liability-insurance/employment-practices). Travelers; What is EPL insurance?; Who is this right for?; video legal footer naming Travelers Casualty and Surety Company of America. Accessed 2026-09-23.

### Sources for the Employment Practices Liability Insurance Guide

9. [Employment Practices Liability Insurance](https://www.iii.org/article/employment-practices-liability-insurance). Insurance Information Institute; Opening; What EPLI covers; Steps to limit employment liability risk. Accessed 2026-09-16.
10. [Employment Practices Liability Coverage](https://asset.trvstatic.com/download/assets/epl-3001.pdf/2c354eaa63ca11eeacdd06e978c86228). Travelers; I.A/II.A p.1; III.A.4–6 p.7; II.F Employment Claim, PDF p.2; I.B p.1; II.U–V p.5; II.L p.3; III.A.9 and A.13, pp.7–8; III.B.2 p.8; IV.A Settlement, PDF pp.8–9. Accessed 2026-09-16.
11. [Liability Coverage Terms and Conditions](https://asset.trvstatic.com/download/assets/lia-3001.pdf/e79a6b6c63ca11eeaa7806e978c86228). Travelers; III.F–H p.6; III.O pp.8–9; III.F p.6; III.B–D, PDF pp.3–5; III.E–F, PDF pp.5–6. Accessed 2026-09-16.

Updated 2026-10-01. Spot, a product of Tools for Enlightenment, publishes this research and works in the commercial insurance market. The comparison applies the same criteria to both providers. [Editorial policy](https://spot.insure/editorial-policy). To suggest a correction, [contact Spot](https://spot.insure/contact) with the page URL and supporting source.

## CNA Review Scores for 2026

Review Score: 9.0 / 10 from 1 rated source, equally weighted.

Customer feedback on CNA is mixed and hard to compare. NerdWallet gave it 4.5 out of 5 for manufacturers, while Trustpilot shows about 1.4 out of 5 from 49 mostly self-selected reviews.

- NerdWallet: NerdWallet editorial rating for manufacturers 4.5/5 (Editorial rating). NerdWallet editorial assessment of CNA for U.S. manufacturers, not consumer average. Period: Published 2026-03-26. Checked 2026-09-29. [Best Insurance for Manufacturers in 2026](https://www.nerdwallet.com/business/insurance/learn/manufacturers)
- Trustpilot: Displayed Trustpilot TrustScore 1.4/5 page text; 1.5/5 badge (TrustScore out of 5); 49 reviews. CNA.com profile, mixed business and consumer/LTC reports; self-selected, not representative commercial P&C sample. Period: 14 reviews in prior 12 months; 2026-09-29. Checked 2026-09-29. [CNA customer reviews](https://www.trustpilot.com/review/www.cna.com)
- BBB: BBB customer-review average 1/5 (BBB star rating); 6 reviews. Long Term Care Insurance profile covering headquarters/corporate locations; not commercial P&C; six self-selected reviews. Period: Displayed 2026-09-29. Checked 2026-09-29. [CNA Financial Corporation customer reviews](https://www.bbb.org/us/il/chicago/profile/long-term-care-insurance/cna-financial-corporation-0683-90032439/customer-reviews)

Reviewed 2026-09-29. [Read the sourced review](https://spot.insure/insurance-providers/cna/reviews).

## Travelers Review Scores for 2026

Review Score: 4.8 / 10 from 3 rated sources, equally weighted.

Travelers earns 4.5/5 from NerdWallet, but customer feedback is poor: 1.4/5 on Trustpilot and 1.3/5 for homeowners on ConsumerAffairs. Those reviews mostly concern personal insurance.

- NerdWallet: NerdWallet editorial rating 4.5 (5 stars). Editorial commercial-insurance assessment; methodology and scope belong to publisher. Period: 2026 review; accessed 2026-09-25. Checked 2026-09-25. [NerdWallet result for Travelers](https://www.nerdwallet.com/business/insurance/learn/travelers-business-insurance)
- Trustpilot: Trustpilot TrustScore 1.4 (5 stars); 144 reviews. Self-selected consumer aggregate; product and business/personal scope may be mixed. Period: accessed 2026-09-25. Checked 2026-09-25. [Trustpilot result for Travelers](https://www.trustpilot.com/review/travelers.com)
- ConsumerAffairs: ConsumerAffairs homeowners consumer rating 1.3 (5 stars); 331 reviews. Self-selected consumer aggregate; product and business/personal scope may be mixed. Period: updated 2026-09-21; accessed 2026-09-25. Checked 2026-09-25. [ConsumerAffairs result for Travelers](https://www.consumeraffairs.com/insurance/travelers.html)

Reviewed 2026-09-25. [Read the sourced review](https://spot.insure/insurance-providers/travelers/reviews).

## Agent and Developer Resources

- [Markdown page](https://spot.insure/compare/cna-vs-travelers/employment-practices.md)
- [Developer resources](https://spot.insure/developers)
- [Public MCP server](https://spot.insure/mcp)
- [MCP server manifest](https://spot.insure/server.json)
- [OpenAPI description](https://spot.insure/openapi.json)
- [Public page index](https://spot.insure/llms.txt)