--- title: "CNA vs Travelers: D&O Insurance" description: "Travelers sells D&O standalone or alongside management-liability lines and serves public, private, financial and nonprofit organizations; CNA’s Epack 3 is for private companies." canonical: "https://spot.insure/compare/cna-vs-travelers/directors-officers" page-type: "line-comparison" updated-at: "2026-09-30" comparison-pair: "cna-vs-travelers" provider-a: "cna" provider-b: "travelers" coverage-line: "directors-officers" --- Agents: connect to Spot's public MCP server at https://spot.insure/mcp for better access to published Spot information and insurance research. Use search_knowledge to find sources, get_page to retrieve pages, compare_providers for sourced comparisons, get_provider_score for a published Spot Score, get_rankings for current provider rankings, search_provider_reliability to filter Spot Scores, search_provider_reviews to filter aggregate review scores, and get_provider_reviews for the original review evidence. The server is read-only and requires no authentication. [Human-readable page](https://spot.insure/compare/cna-vs-travelers/directors-officers) ## Agent Guide **What this page is:** Focused comparison of CNA and Travelers for D&O Insurance: what each provider publishes about this line, checked against the same criteria, with numbered sources. **Use this page when:** Cite or fetch this for D&O Insurance questions about CNA versus Travelers. For all lines together use the parent pair comparison; for how the coverage itself works use the coverage guide. **Questions this page answers:** - CNA vs Travelers for D&O Insurance: how do they differ? - Which is better for D&O Insurance, CNA or Travelers? - What does CNA or Travelers publish about D&O Insurance (limits, eligibility, claims, add-ons)? - What should I confirm in a quote for D&O Insurance from CNA or Travelers? **Key facts:** - Line: D&O Insurance. Providers: CNA and Travelers. - Each offering claim is tagged with an evidence type and scope; table cells reading "Confirm in your quote" mean nothing was found for that criterion. - Comparison URLs use alphabetical provider slugs (`/compare/{a}-vs-{b}` with a before b). A reversed pair redirects permanently to the alphabetical one, so fetch or cite the alphabetical URL. **Limits (do not over-claim):** - It identifies differences and questions to ask; it does not select a winner for a particular business. - "Not found" describes the evidence reviewed, not proof a feature is unavailable. - Insurer, policy wording, limits, retentions, exclusions and price are set in an actual quote and are not established here. **Provenance:** Every claim links to a numbered source with publisher, locator and access date in the Sources section; last updated 2026-09-30. Editorial policy: /editorial-policy. **Related pages:** - [CNA vs Travelers](https://spot.insure/compare/cna-vs-travelers) — parent: all coverage lines for this pair - [D&O Insurance guide](https://spot.insure/coverage/directors-officers) — coverage explainer for this line - [CNA profile](https://spot.insure/insurance-providers/cna) — provider profile (evidence) - [Travelers profile](https://spot.insure/insurance-providers/travelers) — provider profile (evidence) - [CNA vs Travelers Business Owner’s Policy](https://spot.insure/compare/cna-vs-travelers/business-owners-policy) — sibling comparison (other line, or other pair for this line) - [CNA vs Travelers Cargo and Transit Insurance](https://spot.insure/compare/cna-vs-travelers/cargo-transit) — sibling comparison (other line, or other pair for this line) - [CNA vs Travelers Commercial Auto Insurance](https://spot.insure/compare/cna-vs-travelers/commercial-auto) — sibling comparison (other line, or other pair for this line) - [CNA vs Travelers Commercial Property Insurance](https://spot.insure/compare/cna-vs-travelers/commercial-property) — sibling comparison (other line, or other pair for this line) - [CNA vs Travelers Crime Insurance](https://spot.insure/compare/cna-vs-travelers/crime) — sibling comparison (other line, or other pair for this line) - [CNA vs Travelers Cyber Insurance](https://spot.insure/compare/cna-vs-travelers/cyber) — sibling comparison (other line, or other pair for this line) - [CNA vs Travelers Employment Practices Liability Insurance](https://spot.insure/compare/cna-vs-travelers/employment-practices) — sibling comparison (other line, or other pair for this line) - [CNA vs Travelers Equipment Breakdown Insurance](https://spot.insure/compare/cna-vs-travelers/equipment-breakdown) — sibling comparison (other line, or other pair for this line) - [CNA vs Travelers Fidelity Bonds](https://spot.insure/compare/cna-vs-travelers/fidelity-bonds) — sibling comparison (other line, or other pair for this line) - [CNA vs Travelers Fiduciary Liability Insurance](https://spot.insure/compare/cna-vs-travelers/fiduciary) — sibling comparison (other line, or other pair for this line) - [CNA vs Travelers General Liability Insurance](https://spot.insure/compare/cna-vs-travelers/general-liability) — sibling comparison (other line, or other pair for this line) - [CNA vs Travelers Inland Marine Insurance](https://spot.insure/compare/cna-vs-travelers/inland-marine) — sibling comparison (other line, or other pair for this line) - [CNA vs Travelers Kidnap and Ransom Insurance](https://spot.insure/compare/cna-vs-travelers/kidnap-ransom) — sibling comparison (other line, or other pair for this line) - [CNA vs Travelers Management Liability Insurance](https://spot.insure/compare/cna-vs-travelers/management-liability) — sibling comparison (other line, or other pair for this line) - [CNA vs Travelers Professional Liability (E&O) Insurance](https://spot.insure/compare/cna-vs-travelers/professional-errors-omissions) — sibling comparison (other line, or other pair for this line) - [CNA vs Travelers Surety Bonds](https://spot.insure/compare/cna-vs-travelers/surety-bonds) — sibling comparison (other line, or other pair for this line) - [CNA vs Travelers Tech E&O Insurance](https://spot.insure/compare/cna-vs-travelers/technology-errors-omissions) — sibling comparison (other line, or other pair for this line) - [CNA vs Travelers Umbrella and Excess Liability Insurance](https://spot.insure/compare/cna-vs-travelers/umbrella-excess) — sibling comparison (other line, or other pair for this line) - [CNA vs Travelers Workers’ Compensation Insurance](https://spot.insure/compare/cna-vs-travelers/workers-compensation) — sibling comparison (other line, or other pair for this line) - [AIG vs CNA D&O Insurance](https://spot.insure/compare/aig-vs-cna/directors-officers) — sibling comparison (other line, or other pair for this line) - [AIG vs Travelers D&O Insurance](https://spot.insure/compare/aig-vs-travelers/directors-officers) — sibling comparison (other line, or other pair for this line) - [Alliance Risk vs CNA D&O Insurance](https://spot.insure/compare/alliance-risk-vs-cna/directors-officers) — sibling comparison (other line, or other pair for this line) - [Alliance Risk vs Travelers D&O Insurance](https://spot.insure/compare/alliance-risk-vs-travelers/directors-officers) — sibling comparison (other line, or other pair for this line) - [Amelia Risk vs CNA D&O Insurance](https://spot.insure/compare/amelia-risk-vs-cna/directors-officers) — sibling comparison (other line, or other pair for this line) - [Amelia Risk vs Travelers D&O Insurance](https://spot.insure/compare/amelia-risk-vs-travelers/directors-officers) — sibling comparison (other line, or other pair for this line) # CNA vs Travelers: How Do They Compare for D&O Insurance? Travelers sells D&O standalone or alongside management-liability lines and serves public, private, financial and nonprofit organizations; CNA’s Epack 3 is for private companies. ## How to Use the CNA vs Travelers D&O Insurance Comparison Use this comparison to evaluate CNA and Travelers for D&O Insurance against the same documented criteria. It identifies differences and questions to confirm; it does not select a winner for a particular business. Offering claims are what each provider publishes about this line unless marked otherwise. “Not found” describes the evidence reviewed, not proof that a feature is unavailable. Confirm the insurer, policy wording, limits, retentions, exclusions and cost in an actual quote. ## CNA vs Travelers D&O Insurance Summary Travelers sells D&O standalone or alongside management-liability lines and serves public, private, financial and nonprofit organizations; CNA’s Epack 3 is for private companies. [4](https://www.cna.com/sites/default/files/assets/097cd07b-3b87-4f3e-94f5-f6ecddf84d7b/cna-rc-epack3-private-company-directors-officers-liability-ss.pdf?ContentCache=NONE&MOD=AJPERES "Private Company Directors & Officers Liability | CNA") [8](https://www.travelers.com/business-insurance/professional-liability-insurance/directors-officers "Directors and Officers (D&O) Liability Insurance") ## CNA Small Business Insurance: Products, Agents and Service CNA directs small-business buyers to independent agents and describes CNA Connect as a businessowners policy for more than 600 small-business classes. Issuer and availability vary by policy and state, so confirm both in a quote. [1](https://www.cna.com/solutions/small-business "Insurance for Small Businesses") [2](https://www.cna.com/products/cna-connect "CNA Connect Small Businessowners Policy (BOP) | CNA Insurance") [3](https://www.cna.com/cnadisclaimer/generaldisclaimer "General Disclaimer") [CNA profile](https://spot.insure/insurance-providers/cna) ## What Is Travelers Insurance? Travelers suits technology companies that want CyberRisk Tech and can work through an independent agent; buyers seeking a direct online technology quote should compare digital providers. Many small accounts can be quoted in agent platforms, while specialty risks need underwriting. [5](https://www.travelers.com/business-insurance/technology "Technology Insurance") [6](https://www.travelers.com/about-travelers/producer-compensation-disclosure "Travelers Producer Compensation Disclosure (United States)") [7](https://www.travelers.com/contact-us "Contact Us") [Travelers profile](https://spot.insure/insurance-providers/travelers) ## What Is Directors and Officers Insurance? D&O insurance can help pay covered defense costs and losses from claims against company leaders over management decisions. If your organization has a board or executives, check whether the company itself is insured and whether legal bills reduce the limit. [9](https://www.thehartford.com/business-insurance/glossary-of-business-insurance-terms "Glossary of Business Insurance Terms") [10](https://eperils.com/wp-content/uploads/2016/09/14-02-18480.pdf "The Chubb Primary Directors & Officers and Entity Securities Liability Insurance") [11](https://asset.trvstatic.com/download/assets/pdo-3001.pdf/d66bd58e63c911ee99d14294a32ecb95 "Private Company Directors and Officers Liability Coverage") ## What Are the Key Differences Between CNA and Travelers D&O Insurance? ### Standalone choice and claim scope Travelers describes D&O for private and public companies, financial institutions and nonprofits, with a separate nonprofit version. CNA’s Epack 3 is designed for private companies, including small ones. A nonprofit or financial institution should verify which CNA product applies, then compare it with Travelers’ dedicated segment. [4](https://www.cna.com/sites/default/files/assets/097cd07b-3b87-4f3e-94f5-f6ecddf84d7b/cna-rc-epack3-private-company-directors-officers-liability-ss.pdf?ContentCache=NONE&MOD=AJPERES "Private Company Directors & Officers Liability | CNA") [8](https://www.travelers.com/business-insurance/professional-liability-insurance/directors-officers "Directors and Officers (D&O) Liability Insurance") ### How the Difference Affects Your Placement Travelers covers defense costs, settlements and other costs for wrongful-act allegations including securities, regulatory and fiduciary claims, and buys through an independent agent. CNA identifies Side A/B/C and an experienced claims team. Ask both for policy-specific investigation and defense-cost terms and the claims contact route. [4](https://www.cna.com/sites/default/files/assets/097cd07b-3b87-4f3e-94f5-f6ecddf84d7b/cna-rc-epack3-private-company-directors-officers-liability-ss.pdf?ContentCache=NONE&MOD=AJPERES "Private Company Directors & Officers Liability | CNA") [8](https://www.travelers.com/business-insurance/professional-liability-insurance/directors-officers "Directors and Officers (D&O) Liability Insurance") ## What Should You Confirm in CNA and Travelers D&O Insurance Quotes? - Which Travelers issuing company will appear on the policy, since the entity may vary by placement? [8](https://www.travelers.com/business-insurance/professional-liability-insurance/directors-officers "Directors and Officers (D&O) Liability Insurance") - Does CNA offer an Epack 3 form for your nonprofit, public company or financial institution? [4](https://www.cna.com/sites/default/files/assets/097cd07b-3b87-4f3e-94f5-f6ecddf84d7b/cna-rc-epack3-private-company-directors-officers-liability-ss.pdf?ContentCache=NONE&MOD=AJPERES "Private Company Directors & Officers Liability | CNA") ## CNA vs Travelers D&O Insurance Compared | Criteria | CNA Epack 3 Private Company D&O | Travelers Directors & Officers (D&O) Liability Insurance | | --- | --- | --- | | Role in This Line | Confirm in your quote. | Travelers underwrites D&O liability insurance as part of its Management & Professional Liability line, sold standalone or alongside other management liability coverages. [8](https://www.travelers.com/business-insurance/professional-liability-insurance/directors-officers "Directors and Officers (D&O) Liability Insurance") (Evidence: Company-reported; scope: Product page general framing; confirmed against the broader Management and Professional Liability Insurance page..) | | Issuing Insurer | Confirm in your quote. | The product page's video disclosures name Travelers Casualty and Surety Company of America and its property casualty affiliates; the specific issuing entity for a given policy can vary. [8](https://www.travelers.com/business-insurance/professional-liability-insurance/directors-officers "Directors and Officers (D&O) Liability Insurance") (Evidence: Company-reported; scope: Product page video legal footer..) | | Who It’s For | CNA states this D&O product is designed for private companies, including small private companies. [4](https://www.cna.com/sites/default/files/assets/097cd07b-3b87-4f3e-94f5-f6ecddf84d7b/cna-rc-epack3-private-company-directors-officers-liability-ss.pdf?ContentCache=NONE&MOD=AJPERES "Private Company Directors & Officers Liability | CNA") (Evidence: Company-reported; scope: Entity: CNA brand; issuing company varies by form/state Product: Private-company D&O in Epack 3 Jurisdiction: United States Research source scope: U.S. private-company D&O under Epack 3; issuer/state terms vary Claim limitation: Company marketing summary only; issued policy forms, underwriting, jurisdictional availability, limits, exclusions and definitions control. Source/date qualification: Source is CNA’s 2025 private-company D&O marketing summary; it is not an issued policy form..) | Travelers markets D&O coverage to private companies, public companies, financial institutions and nonprofit organizations with boards of directors, and offers a version specifically for nonprofit organizations. [8](https://www.travelers.com/business-insurance/professional-liability-insurance/directors-officers "Directors and Officers (D&O) Liability Insurance") (Evidence: Company-reported; scope: Product page "Who is D&O liability insurance right for?" section and nonprofit D&O video segment..) | | Coverage Features | CNA’s private-company D&O summary describes coverage for covered company and individual claims and identifies Side A, Side B and Side C protection. [4](https://www.cna.com/sites/default/files/assets/097cd07b-3b87-4f3e-94f5-f6ecddf84d7b/cna-rc-epack3-private-company-directors-officers-liability-ss.pdf?ContentCache=NONE&MOD=AJPERES "Private Company Directors & Officers Liability | CNA") (Evidence: Company-reported; scope: Entity: CNA brand; issuing company varies by form/state Product: Private-company D&O in Epack 3 Jurisdiction: United States Research source scope: U.S. private-company D&O under Epack 3; issuer/state terms vary Claim limitation: Company marketing summary only; issued policy forms, underwriting, jurisdictional availability, limits, exclusions and definitions control. Source/date qualification: Source is CNA’s 2025 private-company D&O marketing summary; it is not an issued policy form..) | Travelers says D&O insurance protects directors and officers from personal losses if sued by employees, vendors, customers or other parties, covering defense costs, settlements and other costs from wrongful-act allegations such as securities litigation, regulatory actions and breach-of-fiduciary-duty claims. [8](https://www.travelers.com/business-insurance/professional-liability-insurance/directors-officers "Directors and Officers (D&O) Liability Insurance") (Evidence: Company-reported; scope: Product page introduction and "Travelers knows Directors & Officers Liability Insurance" section; exact terms and exclusions are set by the issued policy..) | | Limits and Retentions | CNA says Epack 3 D&O can use shared or separate limits and offers an embedded Side A limit option. [4](https://www.cna.com/sites/default/files/assets/097cd07b-3b87-4f3e-94f5-f6ecddf84d7b/cna-rc-epack3-private-company-directors-officers-liability-ss.pdf?ContentCache=NONE&MOD=AJPERES "Private Company Directors & Officers Liability | CNA") (Evidence: Company-reported; scope: Entity: CNA brand; issuing company varies by form/state Product: Private-company D&O in Epack 3 Jurisdiction: United States Research source scope: U.S. private-company D&O under Epack 3; issuer/state terms vary Claim limitation: Availability of options is subject to underwriting and policy wording. Source/date qualification: Source is CNA’s 2025 private-company D&O marketing summary; it is not an issued policy form..) | The reviewed page does not publish D&O limits, retentions or premiums; it references illustrative claim examples (settlements and defense costs from roughly $85,000 to over $1 million) as general risk context, not as policy terms. [8](https://www.travelers.com/business-insurance/professional-liability-insurance/directors-officers "Directors and Officers (D&O) Liability Insurance") (Evidence: Not found in reviewed sources; scope: Product page video claim scenarios as read on 2026-09-23..) | | How to Apply | Confirm in your quote. | D&O coverage is bought through a Travelers independent agent. [8](https://www.travelers.com/business-insurance/professional-liability-insurance/directors-officers "Directors and Officers (D&O) Liability Insurance") (Evidence: Company-reported; scope: Product page "Find an insurance agent" call to action..) | | Claims Support | CNA says an experienced claims team supports policyholders with D&O claims. [4](https://www.cna.com/sites/default/files/assets/097cd07b-3b87-4f3e-94f5-f6ecddf84d7b/cna-rc-epack3-private-company-directors-officers-liability-ss.pdf?ContentCache=NONE&MOD=AJPERES "Private Company Directors & Officers Liability | CNA") (Evidence: Company-reported; scope: Entity: CNA brand; issuing company varies by form/state Product: Private-company D&O in Epack 3 Jurisdiction: United States Research source scope: U.S. private-company D&O under Epack 3; issuer/state terms vary Claim limitation: Company-reported service description; not an outcome guarantee. Source/date qualification: Source is CNA’s 2025 private-company D&O marketing summary; it is not an issued policy form..) | Confirm in your quote. | ## Related Pages for CNA vs Travelers D&O Insurance - [CNA vs Travelers](https://spot.insure/compare/cna-vs-travelers): all coverage lines, business roles, service and claims. - [What Is Directors and Officers Insurance?](https://spot.insure/coverage/directors-officers): D&O insurance can protect leaders and, in some policies, the company from covered management claims; company coverage, defense costs and limits differ by quote. - [CNA vs Travelers Business Owner’s Policy](https://spot.insure/compare/cna-vs-travelers/business-owners-policy) - [CNA vs Travelers Cargo and Transit Insurance](https://spot.insure/compare/cna-vs-travelers/cargo-transit) - [CNA vs Travelers Commercial Auto Insurance](https://spot.insure/compare/cna-vs-travelers/commercial-auto) - [CNA vs Travelers Commercial Property Insurance](https://spot.insure/compare/cna-vs-travelers/commercial-property) - [CNA vs Travelers Crime Insurance](https://spot.insure/compare/cna-vs-travelers/crime) - [CNA vs Travelers Cyber Insurance](https://spot.insure/compare/cna-vs-travelers/cyber) - [CNA vs Travelers Employment Practices Liability Insurance](https://spot.insure/compare/cna-vs-travelers/employment-practices) - [CNA vs Travelers Equipment Breakdown Insurance](https://spot.insure/compare/cna-vs-travelers/equipment-breakdown) - [CNA vs Travelers Fidelity Bonds](https://spot.insure/compare/cna-vs-travelers/fidelity-bonds) - [CNA vs Travelers Fiduciary Liability Insurance](https://spot.insure/compare/cna-vs-travelers/fiduciary) - [CNA vs Travelers General Liability Insurance](https://spot.insure/compare/cna-vs-travelers/general-liability) - [CNA vs Travelers Inland Marine Insurance](https://spot.insure/compare/cna-vs-travelers/inland-marine) - [CNA vs Travelers Kidnap and Ransom Insurance](https://spot.insure/compare/cna-vs-travelers/kidnap-ransom) - [CNA vs Travelers Management Liability Insurance](https://spot.insure/compare/cna-vs-travelers/management-liability) - [CNA vs Travelers Professional Liability (E&O) Insurance](https://spot.insure/compare/cna-vs-travelers/professional-errors-omissions) - [CNA vs Travelers Surety Bonds](https://spot.insure/compare/cna-vs-travelers/surety-bonds) - [CNA vs Travelers Tech E&O Insurance](https://spot.insure/compare/cna-vs-travelers/technology-errors-omissions) - [CNA vs Travelers Umbrella and Excess Liability Insurance](https://spot.insure/compare/cna-vs-travelers/umbrella-excess) - [CNA vs Travelers Workers’ Compensation Insurance](https://spot.insure/compare/cna-vs-travelers/workers-compensation) - [AIG vs CNA D&O Insurance](https://spot.insure/compare/aig-vs-cna/directors-officers) - [AIG vs Travelers D&O Insurance](https://spot.insure/compare/aig-vs-travelers/directors-officers) - [Alliance Risk vs CNA D&O Insurance](https://spot.insure/compare/alliance-risk-vs-cna/directors-officers) - [Alliance Risk vs Travelers D&O Insurance](https://spot.insure/compare/alliance-risk-vs-travelers/directors-officers) - [Amelia Risk vs CNA D&O Insurance](https://spot.insure/compare/amelia-risk-vs-cna/directors-officers) - [Amelia Risk vs Travelers D&O Insurance](https://spot.insure/compare/amelia-risk-vs-travelers/directors-officers) ## Sources for CNA vs Travelers D&O Insurance ### Sources About CNA 1. [Insurance for Small Businesses](https://www.cna.com/solutions/small-business). CNA; Insurance for Small Businesses, lines 38-50 and 65-67 (CNA Central and agent route); lines 79-106 (product and stated appetite lists); page footer line 132 (CNA registered service mark).. Accessed 2026-09-28. 2. [CNA Connect Small Businessowners Policy (BOP) | CNA Insurance](https://www.cna.com/products/cna-connect). CNA; CNA Connect; coverages, product range, services. Accessed 2026-09-28. 3. [General Disclaimer](https://www.cna.com/cnadisclaimer/generaldisclaimer). CNA; General Disclaimer paragraphs 1 and 5 (HTML lines 24 and 28): CNA describes Continental Casualty Company and its relevant affiliates; references to CNA may include one or more CCC affiliates; each particular policy/product/service is the responsibility only of the specific CNA company that issues or supplies it. Footer line 57 identifies CNA Financial Corporation as trademark registrant. Re-read 2026-09-29.. Accessed 2026-09-29. 4. [Private Company Directors & Officers Liability | CNA](https://www.cna.com/sites/default/files/assets/097cd07b-3b87-4f3e-94f5-f6ecddf84d7b/cna-rc-epack3-private-company-directors-officers-liability-ss.pdf?ContentCache=NONE&MOD=AJPERES). CNA; pp. 1–2: covered claims, Side A/B/C, limits, eligibility and claims. Accessed 2026-09-28. ### Sources About Travelers 5. [Technology Insurance](https://www.travelers.com/business-insurance/technology). Travelers; Technology insurance products we offer: CyberRisk Tech, Global Companion Plus+, general liability, commercial property, workers compensation, commercial auto, umbrella; startup-to-established-leader audience. Accessed 2026-09-16. 6. [Travelers Producer Compensation Disclosure (United States)](https://www.travelers.com/about-travelers/producer-compensation-disclosure). Travelers; Independent producers; seven compensation types; Simply Business, Inc. and InsuraMatch, LLC ownership; The Travelers Indemnity Company footer; Northfield Excess & Surplus Lines product list. Accessed 2026-09-16. 7. [Contact Us](https://www.travelers.com/contact-us). Travelers; Business insurance sold through independent agents; business claims 1.800.238.6225; MyTravelers for business features. Accessed 2026-09-16. 8. [Directors and Officers (D&O) Liability Insurance](https://www.travelers.com/business-insurance/professional-liability-insurance/directors-officers). Travelers; What Is Directors & Officers Liability Insurance?; Who is D&O liability insurance right for?; video legal footer naming Travelers Casualty and Surety Company of America. Accessed 2026-09-23. ### Sources for the D&O Insurance Guide 9. [Glossary of Business Insurance Terms](https://www.thehartford.com/business-insurance/glossary-of-business-insurance-terms). The Hartford; Directors and Officers Liability Insurance; Errors and Omissions Insurance; Employment Practices Liability Insurance. Accessed 2026-09-16. 10. [The Chubb Primary Directors & Officers and Entity Securities Liability Insurance](https://eperils.com/wp-content/uploads/2016/09/14-02-18480.pdf). Chubb Group of Insurance Companies; hosted by eperils; I.A–C p.1; I.C p.1; I and III.A–B pp.1–2; VI Reporting pp.3–4. Accessed 2026-09-16. 11. [Private Company Directors and Officers Liability Coverage](https://asset.trvstatic.com/download/assets/pdo-3001.pdf/d66bd58e63c911ee99d14294a32ecb95). Travelers Casualty and Surety Company of America; I.A–C p.1; I.C p.1; Header p.1 and VI.A pp.6–7. Accessed 2026-09-16. Updated 2026-09-30. Spot, a product of Tools for Enlightenment, publishes this research and works in the commercial insurance market. The comparison applies the same criteria to both providers. [Editorial policy](https://spot.insure/editorial-policy). To suggest a correction, [contact Spot](https://spot.insure/contact) with the page URL and supporting source. ## CNA Review Scores for 2026 Review Score: 9.0 / 10 from 1 rated source, equally weighted. Customer feedback on CNA is mixed and hard to compare. NerdWallet gave it 4.5 out of 5 for manufacturers, while Trustpilot shows about 1.4 out of 5 from 49 mostly self-selected reviews. - NerdWallet: NerdWallet editorial rating for manufacturers 4.5/5 (Editorial rating). NerdWallet editorial assessment of CNA for U.S. manufacturers, not consumer average. Period: Published 2026-03-26. Checked 2026-09-29. [Best Insurance for Manufacturers in 2026](https://www.nerdwallet.com/business/insurance/learn/manufacturers) - Trustpilot: Displayed Trustpilot TrustScore 1.4/5 page text; 1.5/5 badge (TrustScore out of 5); 49 reviews. CNA.com profile, mixed business and consumer/LTC reports; self-selected, not representative commercial P&C sample. Period: 14 reviews in prior 12 months; 2026-09-29. Checked 2026-09-29. [CNA customer reviews](https://www.trustpilot.com/review/www.cna.com) - BBB: BBB customer-review average 1/5 (BBB star rating); 6 reviews. Long Term Care Insurance profile covering headquarters/corporate locations; not commercial P&C; six self-selected reviews. Period: Displayed 2026-09-29. Checked 2026-09-29. [CNA Financial Corporation customer reviews](https://www.bbb.org/us/il/chicago/profile/long-term-care-insurance/cna-financial-corporation-0683-90032439/customer-reviews) Reviewed 2026-09-29. [Read the sourced review](https://spot.insure/insurance-providers/cna/reviews). ## Travelers Review Scores for 2026 Review Score: 4.8 / 10 from 3 rated sources, equally weighted. Travelers earns 4.5/5 from NerdWallet, but customer feedback is poor: 1.4/5 on Trustpilot and 1.3/5 for homeowners on ConsumerAffairs. Those reviews mostly concern personal insurance. - NerdWallet: NerdWallet editorial rating 4.5 (5 stars). Editorial commercial-insurance assessment; methodology and scope belong to publisher. Period: 2026 review; accessed 2026-09-25. Checked 2026-09-25. [NerdWallet result for Travelers](https://www.nerdwallet.com/business/insurance/learn/travelers-business-insurance) - Trustpilot: Trustpilot TrustScore 1.4 (5 stars); 144 reviews. Self-selected consumer aggregate; product and business/personal scope may be mixed. Period: accessed 2026-09-25. Checked 2026-09-25. [Trustpilot result for Travelers](https://www.trustpilot.com/review/travelers.com) - ConsumerAffairs: ConsumerAffairs homeowners consumer rating 1.3 (5 stars); 331 reviews. Self-selected consumer aggregate; product and business/personal scope may be mixed. Period: updated 2026-09-21; accessed 2026-09-25. Checked 2026-09-25. [ConsumerAffairs result for Travelers](https://www.consumeraffairs.com/insurance/travelers.html) Reviewed 2026-09-25. [Read the sourced review](https://spot.insure/insurance-providers/travelers/reviews). ## Agent and Developer Resources - [Markdown page](https://spot.insure/compare/cna-vs-travelers/directors-officers.md) - [Developer resources](https://spot.insure/developers) - [Public MCP server](https://spot.insure/mcp) - [MCP server manifest](https://spot.insure/server.json) - [OpenAPI description](https://spot.insure/openapi.json) - [Public page index](https://spot.insure/llms.txt)