---
title: "CNA vs Newfront: Umbrella and Excess Liability Insurance"
description: "Newfront describes analytics, claims advocacy and risk control across casualty placements; CNA names four umbrella enhancements."
canonical: "https://spot.insure/compare/cna-vs-newfront/umbrella-excess"
page-type: "line-comparison"
updated-at: "2026-10-01"
comparison-pair: "cna-vs-newfront"
provider-a: "cna"
provider-b: "newfront"
coverage-line: "umbrella-excess"
---

Agents: connect to Spot's public MCP server at https://spot.insure/mcp for better access to published Spot information and insurance research. Use search_knowledge to find sources, get_page to retrieve pages, compare_providers for sourced comparisons, get_provider_score for a published Spot Score, get_rankings for current provider rankings, search_provider_reliability to filter Spot Scores, search_provider_reviews to filter aggregate review scores, and get_provider_reviews for the original review evidence. The server is read-only and requires no authentication.

[Human-readable page](https://spot.insure/compare/cna-vs-newfront/umbrella-excess)

## Agent Guide

**What this page is:** Focused comparison of CNA and Newfront for Umbrella and Excess Liability Insurance: what each provider publishes about this line, checked against the same criteria, with numbered sources.

**Use this page when:** Cite or fetch this for Umbrella and Excess Liability Insurance questions about CNA versus Newfront. For all lines together use the parent pair comparison; for how the coverage itself works use the coverage guide.

**Questions this page answers:**
- CNA vs Newfront for Umbrella and Excess Liability Insurance: how do they differ?
- Which is better for Umbrella and Excess Liability Insurance, CNA or Newfront?
- What does CNA or Newfront publish about Umbrella and Excess Liability Insurance (limits, eligibility, claims, add-ons)?
- What should I confirm in a quote for Umbrella and Excess Liability Insurance from CNA or Newfront?

**Key facts:**
- Line: Umbrella and Excess Liability Insurance. Providers: CNA and Newfront.
- Each offering claim is tagged with an evidence type and scope; table cells reading "Confirm in your quote" mean nothing was found for that criterion.
- Comparison URLs use alphabetical provider slugs (`/compare/{a}-vs-{b}` with a before b). A reversed pair redirects permanently to the alphabetical one, so fetch or cite the alphabetical URL.

**Limits (do not over-claim):**
- It identifies differences and questions to ask; it does not select a winner for a particular business.
- "Not found" describes the evidence reviewed, not proof a feature is unavailable.
- Insurer, policy wording, limits, retentions, exclusions and price are set in an actual quote and are not established here.

**Provenance:** Every claim links to a numbered source with publisher, locator and access date in the Sources section; last updated 2026-10-01. Editorial policy: /editorial-policy.

**Related pages:**
- [CNA vs Newfront](https://spot.insure/compare/cna-vs-newfront) — parent: all coverage lines for this pair
- [Umbrella and Excess Liability Insurance guide](https://spot.insure/coverage/umbrella-excess) — coverage explainer for this line
- [CNA profile](https://spot.insure/insurance-providers/cna) — provider profile (evidence)
- [Newfront profile](https://spot.insure/insurance-providers/newfront) — provider profile (evidence)
- [CNA vs Newfront Cargo and Transit Insurance](https://spot.insure/compare/cna-vs-newfront/cargo-transit) — sibling comparison (other line, or other pair for this line)
- [CNA vs Newfront Commercial Auto Insurance](https://spot.insure/compare/cna-vs-newfront/commercial-auto) — sibling comparison (other line, or other pair for this line)
- [CNA vs Newfront Commercial Property Insurance](https://spot.insure/compare/cna-vs-newfront/commercial-property) — sibling comparison (other line, or other pair for this line)
- [CNA vs Newfront Crime Insurance](https://spot.insure/compare/cna-vs-newfront/crime) — sibling comparison (other line, or other pair for this line)
- [CNA vs Newfront Cyber Insurance](https://spot.insure/compare/cna-vs-newfront/cyber) — sibling comparison (other line, or other pair for this line)
- [CNA vs Newfront D&O Insurance](https://spot.insure/compare/cna-vs-newfront/directors-officers) — sibling comparison (other line, or other pair for this line)
- [CNA vs Newfront Employment Practices Liability Insurance](https://spot.insure/compare/cna-vs-newfront/employment-practices) — sibling comparison (other line, or other pair for this line)
- [CNA vs Newfront Equipment Breakdown Insurance](https://spot.insure/compare/cna-vs-newfront/equipment-breakdown) — sibling comparison (other line, or other pair for this line)
- [CNA vs Newfront Fidelity Bonds](https://spot.insure/compare/cna-vs-newfront/fidelity-bonds) — sibling comparison (other line, or other pair for this line)
- [CNA vs Newfront Fiduciary Liability Insurance](https://spot.insure/compare/cna-vs-newfront/fiduciary) — sibling comparison (other line, or other pair for this line)
- [CNA vs Newfront General Liability Insurance](https://spot.insure/compare/cna-vs-newfront/general-liability) — sibling comparison (other line, or other pair for this line)
- [CNA vs Newfront Management Liability Insurance](https://spot.insure/compare/cna-vs-newfront/management-liability) — sibling comparison (other line, or other pair for this line)
- [CNA vs Newfront Product Liability Insurance](https://spot.insure/compare/cna-vs-newfront/product-liability) — sibling comparison (other line, or other pair for this line)
- [CNA vs Newfront Professional Liability (E&O) Insurance](https://spot.insure/compare/cna-vs-newfront/professional-errors-omissions) — sibling comparison (other line, or other pair for this line)
- [CNA vs Newfront Surety Bonds](https://spot.insure/compare/cna-vs-newfront/surety-bonds) — sibling comparison (other line, or other pair for this line)
- [CNA vs Newfront Tech E&O Insurance](https://spot.insure/compare/cna-vs-newfront/technology-errors-omissions) — sibling comparison (other line, or other pair for this line)
- [CNA vs Newfront Workers’ Compensation Insurance](https://spot.insure/compare/cna-vs-newfront/workers-compensation) — sibling comparison (other line, or other pair for this line)
- [AIG vs CNA Umbrella and Excess Liability Insurance](https://spot.insure/compare/aig-vs-cna/umbrella-excess) — sibling comparison (other line, or other pair for this line)
- [AIG vs Newfront Umbrella and Excess Liability Insurance](https://spot.insure/compare/aig-vs-newfront/umbrella-excess) — sibling comparison (other line, or other pair for this line)
- [Alliance Risk vs CNA Umbrella and Excess Liability Insurance](https://spot.insure/compare/alliance-risk-vs-cna/umbrella-excess) — sibling comparison (other line, or other pair for this line)
- [Alliance Risk vs Newfront Umbrella and Excess Liability Insurance](https://spot.insure/compare/alliance-risk-vs-newfront/umbrella-excess) — sibling comparison (other line, or other pair for this line)
- [Amelia Risk vs CNA Umbrella and Excess Liability Insurance](https://spot.insure/compare/amelia-risk-vs-cna/umbrella-excess) — sibling comparison (other line, or other pair for this line)
- [Amelia Risk vs Newfront Umbrella and Excess Liability Insurance](https://spot.insure/compare/amelia-risk-vs-newfront/umbrella-excess) — sibling comparison (other line, or other pair for this line)

# CNA vs Newfront: How Do They Compare for Umbrella and Excess Liability Insurance?

Newfront describes analytics, claims advocacy and risk control across casualty placements; CNA names four umbrella enhancements.

## How to Use the CNA vs Newfront Umbrella and Excess Liability Insurance Comparison

Use this comparison to evaluate CNA and Newfront for Umbrella and Excess Liability Insurance against the same documented criteria. It identifies differences and questions to confirm; it does not select a winner for a particular business. Offering claims are what each provider publishes about this line unless marked otherwise. “Not found” describes the evidence reviewed, not proof that a feature is unavailable. Confirm the insurer, policy wording, limits, retentions, exclusions and cost in an actual quote.

## CNA vs Newfront Umbrella and Excess Liability Insurance Summary

CNA lists four built-in umbrella features. Newfront brokers umbrella/excess through its casualty practice and describes analytics, claims advocacy and risk control across those placements. [4](https://www.cna.com/products/umbrella "Umbrella Insurance and Excess Liability Insurance | CNA Insurance") [9](https://www.newfront.com/casualty-insurance "Casualty")

## CNA Small Business Insurance: Products, Agents and Service

CNA directs small-business buyers to independent agents and describes CNA Connect as a businessowners policy for more than 600 small-business classes. Issuer and availability vary by policy and state, so confirm both in a quote. [1](https://www.cna.com/solutions/small-business "Insurance for Small Businesses") [2](https://www.cna.com/products/cna-connect "CNA Connect Small Businessowners Policy (BOP) | CNA Insurance") [3](https://www.cna.com/cnadisclaimer/generaldisclaimer "General Disclaimer")

[CNA profile](https://spot.insure/insurance-providers/cna)

## What Is Newfront?

Newfront suits growing and enterprise businesses seeking specialist insurance and benefits teams plus Navigator policy tools; small firms wanting an instant direct quote should compare online carriers. Its Partner Management tool is included in client service agreements. [5](https://www.newfront.com/business-insurance "Business Insurance") [6](https://www.newfront.com/total-rewards "Employee Benefits") [7](https://www.newfront.com/navigator "Newfront Navigator") [8](https://investors.wtwco.com/news-releases/news-release-details/wtw-completes-acquisition-newfront "WTW Completes Acquisition Of Newfront")

[Newfront profile](https://spot.insure/insurance-providers/newfront)

## What Is Umbrella and Excess Liability Insurance?

Umbrella or excess insurance adds liability limits above the policies named in the quote after a covered claim exhausts their limits. It may fit if a contract sets higher limits; check which primary policies are listed and any gaps between them. [10](https://www.iii.org/publication/insuring-your-business-small-business-owners-guide-to-insurance/specific-coverages/liability-insurance "Liability Insurance") [11](https://www.insurance.ca.gov/01-consumers/105-type/95-guides/09-comm/commercialguide.cfm "Commercial Insurance Guide") [12](https://www.insurance.ca.gov/0200-industry/0050-renew-license/0200-requirements/casualty/lines-of-ins.cfm "Lines of Insurance") [13](https://www.coverdash.com/coverage "Coverage Hub") [14](https://kinro.com/products "Products")

## What Are the Key Differences Between CNA and Newfront Umbrella and Excess Liability Insurance?

### Risk Services and Form Detail

Newfront says its casualty practice provides predictive analytics and benchmarking, claims advocacy and integrated risk control across umbrella/excess placements. CNA’s record instead names four built-in features—key-employee replacement, crisis management, waiver of subrogation and most-favorable venue—and describes its underwriting. A buyer evaluating program support can ask Newfront what services apply to this placement; a buyer comparing policy wording can inspect CNA’s listed enhancements. The categories are complementary but not interchangeable. [9](https://www.newfront.com/casualty-insurance "Casualty") [4](https://www.cna.com/products/umbrella "Umbrella Insurance and Excess Liability Insurance | CNA Insurance")

### Broker Placement and Carrier Form

Newfront says it negotiates structure and terms with carriers rather than underwriting the policy. CNA describes its own underwriting and says forms align with most underlying conditions. The actual insurer and terms therefore need to be confirmed in Newfront’s proposal, while CNA buyers should check the specific CNA form and attachment. Neither record establishes matching capacity or quote terms. [9](https://www.newfront.com/casualty-insurance "Casualty") [4](https://www.cna.com/products/umbrella "Umbrella Insurance and Excess Liability Insurance | CNA Insurance")

## What Should You Confirm in CNA and Newfront Umbrella and Excess Liability Insurance Quotes?

- Ask Newfront which carrier and form it proposes and which stated risk services cover this account. [9](https://www.newfront.com/casualty-insurance "Casualty")
- Ask CNA for the offered limit, attachment and enhancement clauses. [4](https://www.cna.com/products/umbrella "Umbrella Insurance and Excess Liability Insurance | CNA Insurance")
- Compare exclusions against the same underlying schedule. [9](https://www.newfront.com/casualty-insurance "Casualty") [4](https://www.cna.com/products/umbrella "Umbrella Insurance and Excess Liability Insurance | CNA Insurance")

## CNA vs Newfront Umbrella and Excess Liability Insurance Compared

| Criteria | CNA Commercial Umbrella and Excess Liability | Newfront Umbrella/Excess Liability |
| --- | --- | --- |
| Role in This Line | Confirm in your quote. | Newfront places umbrella and excess liability coverage through its Casualty practice rather than underwriting it; the practice negotiates placement structure and terms with carriers on the client's behalf. [9](https://www.newfront.com/casualty-insurance "Casualty") (Evidence: Company-reported; scope: Casualty page Our Approach and Key Coverages sections..) |
| Issuing Insurer | Confirm in your quote. | The reviewed Casualty page does not name an insurer for umbrella or excess placements; it describes 'strong carrier relationships' generally without naming a carrier. [9](https://www.newfront.com/casualty-insurance "Casualty") (Evidence: Not publicly disclosed; scope: Casualty page as read on 2026-09-23; carrier depends on the specific placement..) |
| Who It’s For | Confirm in your quote. | Newfront says its Casualty team protects companies of every size and scope, and lists industry verticals it serves, including construction, manufacturing, technology, and life science, without a stated minimum size or premium threshold for umbrella/excess placements specifically. [9](https://www.newfront.com/casualty-insurance "Casualty") (Evidence: Company-reported; scope: Casualty page intro and Areas of Expertise list..) |
| Coverage Features | CNA says its umbrella forms are designed to align with most underlying terms and conditions. [4](https://www.cna.com/products/umbrella "Umbrella Insurance and Excess Liability Insurance | CNA Insurance") (Evidence: Company-reported; scope: Entity: CNA brand; issuing CNA subsidiary may vary by product/state Product: United States commercial insurance Jurisdiction: United States Research source scope: US commercial umbrella/excess Claim limitation: Company-reported; policy wording, underwriting and jurisdiction-specific availability control..)<br><br>CNA lists key-employee replacement, crisis management, waiver of subrogation and most-favorable venue as built-in enhancements. [4](https://www.cna.com/products/umbrella "Umbrella Insurance and Excess Liability Insurance | CNA Insurance") (Evidence: Company-reported; scope: Entity: CNA brand; issuing CNA subsidiary may vary by product/state Product: United States commercial insurance Jurisdiction: United States Research source scope: US commercial umbrella/excess Claim limitation: Company-reported; policy wording, underwriting and jurisdiction-specific availability control..) | Umbrella/Excess Liability is listed as one of the Key Coverages within Newfront's Casualty practice, alongside general liability, product liability, auto liability, and workers' compensation, but the page does not describe specific attachment points or underlying-policy requirements. [9](https://www.newfront.com/casualty-insurance "Casualty") (Evidence: Company-reported; scope: Casualty page Key Coverages list; no policy form reviewed..) |
| Limits and Retentions | Confirm in your quote. | Newfront's Casualty page does not publish umbrella or excess limit options; it describes program structuring (guaranteed cost, large deductible, self-insurance, captive) as a service rather than stating specific limit tiers. [9](https://www.newfront.com/casualty-insurance "Casualty") (Evidence: Not publicly disclosed; scope: Placement Expertise section; no limits schedule available..) |
| Risk Services | CNA says its commercial umbrella/excess underwriting draws on more than 50 years of experience and offers flexible underwriting. [4](https://www.cna.com/products/umbrella "Umbrella Insurance and Excess Liability Insurance | CNA Insurance") (Evidence: Company-reported; scope: Entity: CNA brand; issuing CNA subsidiary may vary by product/state Product: United States commercial insurance Jurisdiction: United States Research source scope: US commercial umbrella/excess Claim limitation: Company-reported; policy wording, underwriting and jurisdiction-specific availability control..) | Newfront says its Casualty team provides predictive analytics and benchmarking, claims advocacy, and integrated risk control to reduce claim frequency and total cost of risk, which the page frames as relevant across the casualty coverages it places, including umbrella/excess. [9](https://www.newfront.com/casualty-insurance "Casualty") (Evidence: Company-reported; scope: Our Approach and The Newfront Difference sections..) |
| How to Apply | Confirm in your quote. | You engage Newfront for umbrella/excess placement by requesting a consultation through the Casualty page, led by Frannie Epps, Head of the Casualty Practice; the page does not describe an online quote or bind flow. [9](https://www.newfront.com/casualty-insurance "Casualty") (Evidence: Company-reported; scope: Casualty page call-to-action and Leadership section..) |

## Related Pages for CNA vs Newfront Umbrella and Excess Liability

- [CNA vs Newfront](https://spot.insure/compare/cna-vs-newfront): all coverage lines, business roles, service and claims.
- [What Is Umbrella and Excess Liability Insurance?](https://spot.insure/coverage/umbrella-excess): Umbrella or excess insurance can add liability limits above selected underlying policies when a covered claim exceeds them; compare the schedule and any gaps.
- [CNA vs Newfront Cargo and Transit Insurance](https://spot.insure/compare/cna-vs-newfront/cargo-transit)
- [CNA vs Newfront Commercial Auto Insurance](https://spot.insure/compare/cna-vs-newfront/commercial-auto)
- [CNA vs Newfront Commercial Property Insurance](https://spot.insure/compare/cna-vs-newfront/commercial-property)
- [CNA vs Newfront Crime Insurance](https://spot.insure/compare/cna-vs-newfront/crime)
- [CNA vs Newfront Cyber Insurance](https://spot.insure/compare/cna-vs-newfront/cyber)
- [CNA vs Newfront D&O Insurance](https://spot.insure/compare/cna-vs-newfront/directors-officers)
- [CNA vs Newfront Employment Practices Liability Insurance](https://spot.insure/compare/cna-vs-newfront/employment-practices)
- [CNA vs Newfront Equipment Breakdown Insurance](https://spot.insure/compare/cna-vs-newfront/equipment-breakdown)
- [CNA vs Newfront Fidelity Bonds](https://spot.insure/compare/cna-vs-newfront/fidelity-bonds)
- [CNA vs Newfront Fiduciary Liability Insurance](https://spot.insure/compare/cna-vs-newfront/fiduciary)
- [CNA vs Newfront General Liability Insurance](https://spot.insure/compare/cna-vs-newfront/general-liability)
- [CNA vs Newfront Management Liability Insurance](https://spot.insure/compare/cna-vs-newfront/management-liability)
- [CNA vs Newfront Product Liability Insurance](https://spot.insure/compare/cna-vs-newfront/product-liability)
- [CNA vs Newfront Professional Liability (E&O) Insurance](https://spot.insure/compare/cna-vs-newfront/professional-errors-omissions)
- [CNA vs Newfront Surety Bonds](https://spot.insure/compare/cna-vs-newfront/surety-bonds)
- [CNA vs Newfront Tech E&O Insurance](https://spot.insure/compare/cna-vs-newfront/technology-errors-omissions)
- [CNA vs Newfront Workers’ Compensation Insurance](https://spot.insure/compare/cna-vs-newfront/workers-compensation)
- [AIG vs CNA Umbrella and Excess Liability Insurance](https://spot.insure/compare/aig-vs-cna/umbrella-excess)
- [AIG vs Newfront Umbrella and Excess Liability Insurance](https://spot.insure/compare/aig-vs-newfront/umbrella-excess)
- [Alliance Risk vs CNA Umbrella and Excess Liability Insurance](https://spot.insure/compare/alliance-risk-vs-cna/umbrella-excess)
- [Alliance Risk vs Newfront Umbrella and Excess Liability Insurance](https://spot.insure/compare/alliance-risk-vs-newfront/umbrella-excess)
- [Amelia Risk vs CNA Umbrella and Excess Liability Insurance](https://spot.insure/compare/amelia-risk-vs-cna/umbrella-excess)
- [Amelia Risk vs Newfront Umbrella and Excess Liability Insurance](https://spot.insure/compare/amelia-risk-vs-newfront/umbrella-excess)

## Sources for CNA vs Newfront Umbrella and Excess Liability Insurance

### Sources About CNA

1. [Insurance for Small Businesses](https://www.cna.com/solutions/small-business). CNA; Insurance for Small Businesses, lines 38-50 and 65-67 (CNA Central and agent route); lines 79-106 (product and stated appetite lists); page footer line 132 (CNA registered service mark).. Accessed 2026-09-28.
2. [CNA Connect Small Businessowners Policy (BOP) | CNA Insurance](https://www.cna.com/products/cna-connect). CNA; CNA Connect; coverages, product range, services. Accessed 2026-09-28.
3. [General Disclaimer](https://www.cna.com/cnadisclaimer/generaldisclaimer). CNA; General Disclaimer paragraphs 1 and 5 (HTML lines 24 and 28): CNA describes Continental Casualty Company and its relevant affiliates; references to CNA may include one or more CCC affiliates; each particular policy/product/service is the responsibility only of the specific CNA company that issues or supplies it. Footer line 57 identifies CNA Financial Corporation as trademark registrant. Re-read 2026-09-29.. Accessed 2026-09-29.
4. [Umbrella Insurance and Excess Liability Insurance | CNA Insurance](https://www.cna.com/products/umbrella). CNA; Forms, enhancements, underwriting. Accessed 2026-09-28.

### Sources About Newfront

5. [Business Insurance](https://www.newfront.com/business-insurance). Newfront; Purpose-Built Team; Full Transparency; Streamlined Program Management. Accessed 2026-09-15.
6. [Employee Benefits](https://www.newfront.com/total-rewards). Newfront; Employee Benefits heading; Tailored Solutions; Comprehensive Expertise: Benefits, Global Benefits, Compensation and Retirement. Accessed 2026-09-16.
7. [Newfront Navigator](https://www.newfront.com/navigator). Newfront; Total Access. Real Confidence; Explore What You Can Do in Navigator; product demonstration image. Accessed 2026-09-15.
8. [WTW Completes Acquisition Of Newfront](https://investors.wtwco.com/news-releases/news-release-details/wtw-completes-acquisition-newfront). WTW; 27 January 2026 release; completion announcement and allocation of Business Insurance and Total Rewards to WTW segments. Accessed 2026-09-15.
9. [Casualty](https://www.newfront.com/casualty-insurance). Newfront; Key Coverages to Protect Your Business: Umbrella/Excess Liability; Our Approach: Market Intelligence, Placement Expertise, Risk Quantification & Optimization; Leadership: Frannie Epps. Accessed 2026-09-23.

### Sources for the Umbrella and Excess Liability Insurance Guide

10. [Liability Insurance](https://www.iii.org/publication/insuring-your-business-small-business-owners-guide-to-insurance/specific-coverages/liability-insurance). Insurance Information Institute; Heading Umbrella Liability Insurance; sentence Umbrella Liability—also known as Excess Liability Insurance; underlying policies listed with limits; typically GL, auto and employers’ liability; starts when a covered loss exhausts the primary per occurrence limit; Most umbrella policies exclude EPL, professional liability, product recall, workers compensation, asbestos, pollution, war and terrorism. Accessed 2026-09-16.
11. [Commercial Insurance Guide](https://www.insurance.ca.gov/01-consumers/105-type/95-guides/09-comm/commercialguide.cfm). California Department of Insurance; Commercial Umbrella; excess over a basic liability policy; auto/CGL/WC or any liability policy can be covered; may respond if basic policy not in force or for gaps; SIR when no underlying. Accessed 2026-09-16.
12. [Lines of Insurance](https://www.insurance.ca.gov/0200-industry/0050-renew-license/0200-requirements/casualty/lines-of-ins.cfm). California Department of Insurance; Umbrella or Excess Liability Policy: excess limits over existing liability; may provide additional coverages not provided by underlying policies. Accessed 2026-09-16.
13. [Coverage Hub](https://www.coverdash.com/coverage). Coverdash; Excess & Specialty: Umbrella; Excess Liability. Accessed 2026-09-16.
14. [Products](https://kinro.com/products). Kinro; 09 Umbrella/Excess: additional limits above scheduled underlying policies; when to review; reviewed with. Accessed 2026-09-16.

Updated 2026-10-01. Spot, a product of Tools for Enlightenment, publishes this research and works in the commercial insurance market. The comparison applies the same criteria to both providers. [Editorial policy](https://spot.insure/editorial-policy). To suggest a correction, [contact Spot](https://spot.insure/contact) with the page URL and supporting source.

## CNA Review Scores for 2026

Review Score: 9.0 / 10 from 1 rated source, equally weighted.

Customer feedback on CNA is mixed and hard to compare. NerdWallet gave it 4.5 out of 5 for manufacturers, while Trustpilot shows about 1.4 out of 5 from 49 mostly self-selected reviews.

- NerdWallet: NerdWallet editorial rating for manufacturers 4.5/5 (Editorial rating). NerdWallet editorial assessment of CNA for U.S. manufacturers, not consumer average. Period: Published 2026-03-26. Checked 2026-09-29. [Best Insurance for Manufacturers in 2026](https://www.nerdwallet.com/business/insurance/learn/manufacturers)
- Trustpilot: Displayed Trustpilot TrustScore 1.4/5 page text; 1.5/5 badge (TrustScore out of 5); 49 reviews. CNA.com profile, mixed business and consumer/LTC reports; self-selected, not representative commercial P&C sample. Period: 14 reviews in prior 12 months; 2026-09-29. Checked 2026-09-29. [CNA customer reviews](https://www.trustpilot.com/review/www.cna.com)
- BBB: BBB customer-review average 1/5 (BBB star rating); 6 reviews. Long Term Care Insurance profile covering headquarters/corporate locations; not commercial P&C; six self-selected reviews. Period: Displayed 2026-09-29. Checked 2026-09-29. [CNA Financial Corporation customer reviews](https://www.bbb.org/us/il/chicago/profile/long-term-care-insurance/cna-financial-corporation-0683-90032439/customer-reviews)

Reviewed 2026-09-29. [Read the sourced review](https://spot.insure/insurance-providers/cna/reviews).

## Newfront Review Scores for 2026

Review Score: 10.0 / 10 from 1 rated source, equally weighted.

Newfront has too little firmwide customer feedback for a reliable review verdict. An individual agent’s BBB grade does not establish the wider company’s service quality.

- BBB: BBB grade A (BBB letter grade). BBB profile for Ryan Tice | Newfront Insurance at a San Francisco address. Individual-producer/local listing, not Newfront Insurance Services company-wide. BBB profile displays A grade and says not BBB Accredited; grade is not customer stars. Period: File opened 2023-12-22; accessed 2026-09-25. Checked 2026-09-25. [Ryan Tice | Newfront Insurance | BBB](https://www.bbb.org/us/ca/san-francisco/profile/insurance-agency/ryan-tice---newfront-insurance-1116-955130)

Reviewed 2026-09-25. [Read the sourced review](https://spot.insure/insurance-providers/newfront/reviews).

## Agent and Developer Resources

- [Markdown page](https://spot.insure/compare/cna-vs-newfront/umbrella-excess.md)
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