---
title: "CNA vs Newfront: Professional Liability (E&O) Insurance"
description: "CNA describes Epack 3 and EPS Plus as distinct E&O combinations; Newfront places general E&O under Executive Risk and distinguishes technology E&O placed through Cyber Risk."
canonical: "https://spot.insure/compare/cna-vs-newfront/professional-errors-omissions"
page-type: "line-comparison"
updated-at: "2026-10-01"
comparison-pair: "cna-vs-newfront"
provider-a: "cna"
provider-b: "newfront"
coverage-line: "professional-errors-omissions"
---

Agents: connect to Spot's public MCP server at https://spot.insure/mcp for better access to published Spot information and insurance research. Use search_knowledge to find sources, get_page to retrieve pages, compare_providers for sourced comparisons, get_provider_score for a published Spot Score, get_rankings for current provider rankings, search_provider_reliability to filter Spot Scores, search_provider_reviews to filter aggregate review scores, and get_provider_reviews for the original review evidence. The server is read-only and requires no authentication.

[Human-readable page](https://spot.insure/compare/cna-vs-newfront/professional-errors-omissions)

## Agent Guide

**What this page is:** Focused comparison of CNA and Newfront for Professional Liability (E&O) Insurance: what each provider publishes about this line, checked against the same criteria, with numbered sources.

**Use this page when:** Cite or fetch this for Professional Liability (E&O) Insurance questions about CNA versus Newfront. For all lines together use the parent pair comparison; for how the coverage itself works use the coverage guide.

**Questions this page answers:**
- CNA vs Newfront for Professional Liability (E&O) Insurance: how do they differ?
- Which is better for Professional Liability (E&O) Insurance, CNA or Newfront?
- What does CNA or Newfront publish about Professional Liability (E&O) Insurance (limits, eligibility, claims, add-ons)?
- What should I confirm in a quote for Professional Liability (E&O) Insurance from CNA or Newfront?

**Key facts:**
- Line: Professional Liability (E&O) Insurance. Providers: CNA and Newfront.
- Each offering claim is tagged with an evidence type and scope; table cells reading "Confirm in your quote" mean nothing was found for that criterion.
- Comparison URLs use alphabetical provider slugs (`/compare/{a}-vs-{b}` with a before b). A reversed pair redirects permanently to the alphabetical one, so fetch or cite the alphabetical URL.

**Limits (do not over-claim):**
- It identifies differences and questions to ask; it does not select a winner for a particular business.
- "Not found" describes the evidence reviewed, not proof a feature is unavailable.
- Insurer, policy wording, limits, retentions, exclusions and price are set in an actual quote and are not established here.

**Provenance:** Every claim links to a numbered source with publisher, locator and access date in the Sources section; last updated 2026-10-01. Editorial policy: /editorial-policy.

**Related pages:**
- [CNA vs Newfront](https://spot.insure/compare/cna-vs-newfront) — parent: all coverage lines for this pair
- [Professional Liability (E&O) Insurance guide](https://spot.insure/coverage/professional-errors-omissions) — coverage explainer for this line
- [CNA profile](https://spot.insure/insurance-providers/cna) — provider profile (evidence)
- [Newfront profile](https://spot.insure/insurance-providers/newfront) — provider profile (evidence)
- [CNA vs Newfront Cargo and Transit Insurance](https://spot.insure/compare/cna-vs-newfront/cargo-transit) — sibling comparison (other line, or other pair for this line)
- [CNA vs Newfront Commercial Auto Insurance](https://spot.insure/compare/cna-vs-newfront/commercial-auto) — sibling comparison (other line, or other pair for this line)
- [CNA vs Newfront Commercial Property Insurance](https://spot.insure/compare/cna-vs-newfront/commercial-property) — sibling comparison (other line, or other pair for this line)
- [CNA vs Newfront Crime Insurance](https://spot.insure/compare/cna-vs-newfront/crime) — sibling comparison (other line, or other pair for this line)
- [CNA vs Newfront Cyber Insurance](https://spot.insure/compare/cna-vs-newfront/cyber) — sibling comparison (other line, or other pair for this line)
- [CNA vs Newfront D&O Insurance](https://spot.insure/compare/cna-vs-newfront/directors-officers) — sibling comparison (other line, or other pair for this line)
- [CNA vs Newfront Employment Practices Liability Insurance](https://spot.insure/compare/cna-vs-newfront/employment-practices) — sibling comparison (other line, or other pair for this line)
- [CNA vs Newfront Equipment Breakdown Insurance](https://spot.insure/compare/cna-vs-newfront/equipment-breakdown) — sibling comparison (other line, or other pair for this line)
- [CNA vs Newfront Fidelity Bonds](https://spot.insure/compare/cna-vs-newfront/fidelity-bonds) — sibling comparison (other line, or other pair for this line)
- [CNA vs Newfront Fiduciary Liability Insurance](https://spot.insure/compare/cna-vs-newfront/fiduciary) — sibling comparison (other line, or other pair for this line)
- [CNA vs Newfront General Liability Insurance](https://spot.insure/compare/cna-vs-newfront/general-liability) — sibling comparison (other line, or other pair for this line)
- [CNA vs Newfront Management Liability Insurance](https://spot.insure/compare/cna-vs-newfront/management-liability) — sibling comparison (other line, or other pair for this line)
- [CNA vs Newfront Product Liability Insurance](https://spot.insure/compare/cna-vs-newfront/product-liability) — sibling comparison (other line, or other pair for this line)
- [CNA vs Newfront Surety Bonds](https://spot.insure/compare/cna-vs-newfront/surety-bonds) — sibling comparison (other line, or other pair for this line)
- [CNA vs Newfront Tech E&O Insurance](https://spot.insure/compare/cna-vs-newfront/technology-errors-omissions) — sibling comparison (other line, or other pair for this line)
- [CNA vs Newfront Umbrella and Excess Liability Insurance](https://spot.insure/compare/cna-vs-newfront/umbrella-excess) — sibling comparison (other line, or other pair for this line)
- [CNA vs Newfront Workers’ Compensation Insurance](https://spot.insure/compare/cna-vs-newfront/workers-compensation) — sibling comparison (other line, or other pair for this line)
- [AIG vs CNA Professional Liability (E&O) Insurance](https://spot.insure/compare/aig-vs-cna/professional-errors-omissions) — sibling comparison (other line, or other pair for this line)
- [AIG vs Newfront Professional Liability (E&O) Insurance](https://spot.insure/compare/aig-vs-newfront/professional-errors-omissions) — sibling comparison (other line, or other pair for this line)
- [Alliance Risk vs CNA Professional Liability (E&O) Insurance](https://spot.insure/compare/alliance-risk-vs-cna/professional-errors-omissions) — sibling comparison (other line, or other pair for this line)
- [Alliance Risk vs Newfront Professional Liability (E&O) Insurance](https://spot.insure/compare/alliance-risk-vs-newfront/professional-errors-omissions) — sibling comparison (other line, or other pair for this line)
- [Aon vs CNA Professional Liability (E&O) Insurance](https://spot.insure/compare/aon-vs-cna/professional-errors-omissions) — sibling comparison (other line, or other pair for this line)
- [Aon vs Newfront Professional Liability (E&O) Insurance](https://spot.insure/compare/aon-vs-newfront/professional-errors-omissions) — sibling comparison (other line, or other pair for this line)

# CNA vs Newfront: How Do They Compare for Professional Liability (E&O) Insurance?

CNA describes Epack 3 and EPS Plus as distinct E&O combinations; Newfront places general E&O under Executive Risk and distinguishes technology E&O placed through Cyber Risk.

## How to Use the CNA vs Newfront Professional Liability (E&O) Insurance Comparison

Use this comparison to evaluate CNA and Newfront for Professional Liability (E&O) Insurance against the same documented criteria. It identifies differences and questions to confirm; it does not select a winner for a particular business. Offering claims are what each provider publishes about this line unless marked otherwise. “Not found” describes the evidence reviewed, not proof that a feature is unavailable. Confirm the insurer, policy wording, limits, retentions, exclusions and cost in an actual quote.

## CNA vs Newfront Professional Liability (E&O) Insurance Summary

CNA describes Epack 3 as combining professional and technology liability with cyber and media, while EPS Plus pairs E&O with cyber. Newfront brokers general E&O under Executive Risk and distinguishes it from its Cyber Risk technology E&O placements. [4](https://www.cna.com/products/cyber "Cyber Insurance - Cyber Risk Solutions") [5](https://www.cna.com/sites/default/files/assets/epack-3-cyber-media-technology-professional-liability-ss.pdf?ContentCache=NONE&MOD=AJPERES "Epack 3 – Cyber, Media, Technology & Professional Liability") [10](https://www.newfront.com/executive-risk "Executive Risk")

## CNA Small Business Insurance: Products, Agents and Service

CNA directs small-business buyers to independent agents and describes CNA Connect as a businessowners policy for more than 600 small-business classes. Issuer and availability vary by policy and state, so confirm both in a quote. [1](https://www.cna.com/solutions/small-business "Insurance for Small Businesses") [2](https://www.cna.com/products/cna-connect "CNA Connect Small Businessowners Policy (BOP) | CNA Insurance") [3](https://www.cna.com/cnadisclaimer/generaldisclaimer "General Disclaimer")

[CNA profile](https://spot.insure/insurance-providers/cna)

## What Is Newfront?

Newfront suits growing and enterprise businesses seeking specialist insurance and benefits teams plus Navigator policy tools; small firms wanting an instant direct quote should compare online carriers. Its Partner Management tool is included in client service agreements. [6](https://www.newfront.com/business-insurance "Business Insurance") [7](https://www.newfront.com/total-rewards "Employee Benefits") [8](https://www.newfront.com/navigator "Newfront Navigator") [9](https://investors.wtwco.com/news-releases/news-release-details/wtw-completes-acquisition-newfront "WTW Completes Acquisition Of Newfront")

[Newfront profile](https://spot.insure/insurance-providers/newfront)

## What Is Professional Errors and Omissions (E&O) Insurance?

Professional liability can help pay defense costs and covered losses when a client says your advice or service caused financial harm. If customers rely on your work, list every service you provide and check the claims-made reporting and prior-work terms. [12](https://www.tdi.texas.gov/commercial/pl-faq.html "FAQ: Professional liability insurance") [13](https://www.iii.org/article/professional-liability-insurance "Professional liability insurance") [14](https://www.sba.gov/counseling/launch-your-business/#business-insurance "Get business insurance") [15](https://www.hiscox.com/documents/pl-sample-policy-wording.pdf "Professional Liability – US Direct Errors and Omissions Insurance")

## What Are the Key Differences Between CNA and Newfront Professional Liability (E&O) Insurance?

### Placement Team and Line Grouping

Newfront lists E&O with D&O, EPLI, and fiduciary liability under its Executive Risk team and distinguishes it from technology E&O placed through Cyber Risk. CNA describes Epack 3 as a modular package combining technology and professional liability with cyber and media; EPS Plus pairs E&O and cyber for professional-services firms. If your company needs both executive and professional coverage, ask which Newfront practice handles each line and compare CNA’s package schedule for shared limits. [10](https://www.newfront.com/executive-risk "Executive Risk") [5](https://www.cna.com/sites/default/files/assets/epack-3-cyber-media-technology-professional-liability-ss.pdf?ContentCache=NONE&MOD=AJPERES "Epack 3 – Cyber, Media, Technology & Professional Liability")

### Service Access and Policy Specifics

Newfront says its Executive Risk team provides integrated claims and coverage negotiation across placed lines, including general E&O. CNA describes claims and risk-control support across its professional-liability business. Both are service descriptions rather than policy terms; ask who will handle an E&O claim and what reporting steps apply under the placed policy. [10](https://www.newfront.com/executive-risk "Executive Risk") [4](https://www.cna.com/products/cyber "Cyber Insurance - Cyber Risk Solutions")

## What Should You Confirm in CNA and Newfront Professional Liability (E&O) Insurance Quotes?

- Ask Newfront which team handles your E&O placement and identify the carrier and coverage form. [10](https://www.newfront.com/executive-risk "Executive Risk")
- Ask CNA whether the proposal is MPL, Technology E&O, or a combined package and request its limits. [5](https://www.cna.com/sites/default/files/assets/epack-3-cyber-media-technology-professional-liability-ss.pdf?ContentCache=NONE&MOD=AJPERES "Epack 3 – Cyber, Media, Technology & Professional Liability")

## CNA vs Newfront Professional Liability (E&O) Insurance Compared

| Criteria | CNA Professional and Technology Liability | Newfront Executive Risk Errors & Omissions |
| --- | --- | --- |
| Role in This Line | CNA describes Epack 3 as combining technology and professional liability with cyber and media in a modular policy; EPS Plus combines E&O and cyber for professional-services firms. [4](https://www.cna.com/products/cyber "Cyber Insurance - Cyber Risk Solutions") [5](https://www.cna.com/sites/default/files/assets/epack-3-cyber-media-technology-professional-liability-ss.pdf?ContentCache=NONE&MOD=AJPERES "Epack 3 – Cyber, Media, Technology & Professional Liability") (Evidence: Company-reported; scope: These are separate product routes and are not evidence that technology E&O and miscellaneous E&O share identical wording..) | Newfront lists Errors and Omissions (E&O) among the coverages its Executive Risk team places, alongside D&O, EPLI and fiduciary liability. Newfront brokers this professional-liability coverage rather than underwriting it, and distinguishes it from the technology E&O it places through its Cyber Risk practice. [10](https://www.newfront.com/executive-risk "Executive Risk") (Evidence: Company-reported; scope: Executive Risk page's Key Coverages list; general professional E&O, not the technology E&O line placed by the cyber practice..) |
| Issuing Insurer | Confirm in your quote. | The reviewed page does not name an insurer for E&O placements; Newfront describes negotiating coverage on the client's behalf, so the issuing carrier would vary by placement. [10](https://www.newfront.com/executive-risk "Executive Risk") (Evidence: Not found in reviewed sources; scope: Checked the Executive Risk page for a named E&O carrier; none was found..) |
| Who It’s For | CNA says its Miscellaneous Professional Liability targets non-licensed professional classes such as consultants, staffing firms, advertising agencies and event planners. [4](https://www.cna.com/products/cyber "Cyber Insurance - Cyber Risk Solutions") (Evidence: Company-reported; scope: The listed classes are a target list, not a complete or guaranteed eligibility rule..) | Newfront says its Executive Risk practice serves private companies from seed-stage funding through later rounds and public companies it has worked with in over 500 instances, without breaking eligibility out by coverage line. [10](https://www.newfront.com/executive-risk "Executive Risk") (Evidence: Company-reported; scope: Executive Risk page's Here for the Long Run section; a practice-wide statement, not E&O-specific eligibility criteria..) |
| Coverage Features | CNA markets Technology E&O for technology businesses facing professional-liability exposures and says it is intended to support contractual requirements. [4](https://www.cna.com/products/cyber "Cyber Insurance - Cyber Risk Solutions") (Evidence: Company-reported; scope: The page is a summary and does not define covered services, contract exceptions or policy triggers..) | The reviewed page lists E&O as a named coverage but does not describe the specific insuring agreement, professional-services scope, or exclusions for that line; those terms come from the placed policy. [10](https://www.newfront.com/executive-risk "Executive Risk") (Evidence: Not found in reviewed sources; scope: Executive Risk page as read on 2026-09-23; only a coverage-name listing was found for E&O specifically..) |
| Limits and Retentions | Confirm in your quote. | Published limits or retentions for E&O coverage were not found on the reviewed page. [10](https://www.newfront.com/executive-risk "Executive Risk") (Evidence: Not publicly disclosed; scope: Executive Risk page as read on 2026-09-23; limits are quote-specific for broker placements..) |
| Risk Services | CNA describes dedicated claims and risk-control support for its cyber, media, technology and professional-liability business. [4](https://www.cna.com/products/cyber "Cyber Insurance - Cyber Risk Solutions") (Evidence: Company-reported; scope: This portfolio-level statement does not establish a service outcome or a line-specific claims protocol..) | Newfront says it provides integrated claims and coverage negotiation across the Executive Risk lines it places, including E&O, and a proprietary dashboard for 24/7 access to policies, certificates and billing plus pre-populated renewal submissions. [10](https://www.newfront.com/executive-risk "Executive Risk") (Evidence: Company-reported; scope: Executive Risk page's Committed to Client Advocacy and Industry-Leading Technology sections; applies to the practice generally, not documented as E&O-specific..) |
| How to Apply | Confirm in your quote. | You engage Newfront for E&O placement by requesting a consultation, which asks for your industry, company details and the service you need rather than issuing an instant quote. [11](https://www.newfront.com/talk-to-an-expert "Get Started Today") (Evidence: Company-reported; scope: General consultation intake, not an E&O-specific application path..) |

## Related Pages for CNA vs Newfront Professional Liability (E&O)

- [CNA vs Newfront](https://spot.insure/compare/cna-vs-newfront): all coverage lines, business roles, service and claims.
- [What Is Professional Errors and Omissions (E&O) Insurance?](https://spot.insure/coverage/professional-errors-omissions): Professional liability can help pay covered defense costs and losses when a client says your advice or service caused financial harm; check services and reporting terms.
- [CNA vs Newfront Cargo and Transit Insurance](https://spot.insure/compare/cna-vs-newfront/cargo-transit)
- [CNA vs Newfront Commercial Auto Insurance](https://spot.insure/compare/cna-vs-newfront/commercial-auto)
- [CNA vs Newfront Commercial Property Insurance](https://spot.insure/compare/cna-vs-newfront/commercial-property)
- [CNA vs Newfront Crime Insurance](https://spot.insure/compare/cna-vs-newfront/crime)
- [CNA vs Newfront Cyber Insurance](https://spot.insure/compare/cna-vs-newfront/cyber)
- [CNA vs Newfront D&O Insurance](https://spot.insure/compare/cna-vs-newfront/directors-officers)
- [CNA vs Newfront Employment Practices Liability Insurance](https://spot.insure/compare/cna-vs-newfront/employment-practices)
- [CNA vs Newfront Equipment Breakdown Insurance](https://spot.insure/compare/cna-vs-newfront/equipment-breakdown)
- [CNA vs Newfront Fidelity Bonds](https://spot.insure/compare/cna-vs-newfront/fidelity-bonds)
- [CNA vs Newfront Fiduciary Liability Insurance](https://spot.insure/compare/cna-vs-newfront/fiduciary)
- [CNA vs Newfront General Liability Insurance](https://spot.insure/compare/cna-vs-newfront/general-liability)
- [CNA vs Newfront Management Liability Insurance](https://spot.insure/compare/cna-vs-newfront/management-liability)
- [CNA vs Newfront Product Liability Insurance](https://spot.insure/compare/cna-vs-newfront/product-liability)
- [CNA vs Newfront Surety Bonds](https://spot.insure/compare/cna-vs-newfront/surety-bonds)
- [CNA vs Newfront Tech E&O Insurance](https://spot.insure/compare/cna-vs-newfront/technology-errors-omissions)
- [CNA vs Newfront Umbrella and Excess Liability Insurance](https://spot.insure/compare/cna-vs-newfront/umbrella-excess)
- [CNA vs Newfront Workers’ Compensation Insurance](https://spot.insure/compare/cna-vs-newfront/workers-compensation)
- [AIG vs CNA Professional Liability (E&O) Insurance](https://spot.insure/compare/aig-vs-cna/professional-errors-omissions)
- [AIG vs Newfront Professional Liability (E&O) Insurance](https://spot.insure/compare/aig-vs-newfront/professional-errors-omissions)
- [Alliance Risk vs CNA Professional Liability (E&O) Insurance](https://spot.insure/compare/alliance-risk-vs-cna/professional-errors-omissions)
- [Alliance Risk vs Newfront Professional Liability (E&O) Insurance](https://spot.insure/compare/alliance-risk-vs-newfront/professional-errors-omissions)
- [Aon vs CNA Professional Liability (E&O) Insurance](https://spot.insure/compare/aon-vs-cna/professional-errors-omissions)
- [Aon vs Newfront Professional Liability (E&O) Insurance](https://spot.insure/compare/aon-vs-newfront/professional-errors-omissions)

## Sources for CNA vs Newfront Professional Liability (E&O) Insurance

### Sources About CNA

1. [Insurance for Small Businesses](https://www.cna.com/solutions/small-business). CNA; Insurance for Small Businesses, lines 38-50 and 65-67 (CNA Central and agent route); lines 79-106 (product and stated appetite lists); page footer line 132 (CNA registered service mark).. Accessed 2026-09-28.
2. [CNA Connect Small Businessowners Policy (BOP) | CNA Insurance](https://www.cna.com/products/cna-connect). CNA; CNA Connect; coverages, product range, services. Accessed 2026-09-28.
3. [General Disclaimer](https://www.cna.com/cnadisclaimer/generaldisclaimer). CNA; General Disclaimer paragraphs 1 and 5 (HTML lines 24 and 28): CNA describes Continental Casualty Company and its relevant affiliates; references to CNA may include one or more CCC affiliates; each particular policy/product/service is the responsibility only of the specific CNA company that issues or supplies it. Footer line 57 identifies CNA Financial Corporation as trademark registrant. Re-read 2026-09-29.. Accessed 2026-09-29.
4. [Cyber Insurance - Cyber Risk Solutions](https://www.cna.com/products/cyber). CNA; Current U.S. page: Epack 3 combines cyber, media, technology and professional liability; MPL appetite, media support, technology E&O, claims and risk-control descriptions. Retrieved 2026-09-30.. Accessed 2026-09-30.
5. [Epack 3 – Cyber, Media, Technology & Professional Liability](https://www.cna.com/sites/default/files/assets/epack-3-cyber-media-technology-professional-liability-ss.pdf?ContentCache=NONE&MOD=AJPERES). CNA; Official sell sheet: modular bundled policy, media coverages and possible extensions, technology/professional line descriptions and quote process for small risks. Marketing summary expressly defers to issued policy. Retrieved 2026-09-30.. Accessed 2026-09-30.

### Sources About Newfront

6. [Business Insurance](https://www.newfront.com/business-insurance). Newfront; Purpose-Built Team; Full Transparency; Streamlined Program Management. Accessed 2026-09-15.
7. [Employee Benefits](https://www.newfront.com/total-rewards). Newfront; Employee Benefits heading; Tailored Solutions; Comprehensive Expertise: Benefits, Global Benefits, Compensation and Retirement. Accessed 2026-09-16.
8. [Newfront Navigator](https://www.newfront.com/navigator). Newfront; Total Access. Real Confidence; Explore What You Can Do in Navigator; product demonstration image. Accessed 2026-09-15.
9. [WTW Completes Acquisition Of Newfront](https://investors.wtwco.com/news-releases/news-release-details/wtw-completes-acquisition-newfront). WTW; 27 January 2026 release; completion announcement and allocation of Business Insurance and Total Rewards to WTW segments. Accessed 2026-09-15.
10. [Executive Risk](https://www.newfront.com/executive-risk). Newfront; Key Coverages to Protect Your Business: Errors and Omissions (E&O); Here for the Long Run: Private Companies, IPOs, Public segments; Committed to Client Advocacy: integrated claims and coverage negotiation. Accessed 2026-09-23.
11. [Get Started Today](https://www.newfront.com/talk-to-an-expert). Newfront; Consultation form: schedule a consultation to see how Newfront can reduce your risk. Accessed 2026-09-23.

### Sources for the Professional Liability (E&O) Insurance Guide

12. [FAQ: Professional liability insurance](https://www.tdi.texas.gov/commercial/pl-faq.html). Texas Department of Insurance; What’s professional liability coverage?; What types of damages…; What’s general liability insurance?; Do I need professional liability… if I have general liability…?; Is professional liability insurance required?; Can a client require…?; What’s the difference between occurrence policies and claims-made policies. Accessed 2026-09-16.
13. [Professional liability insurance](https://www.iii.org/article/professional-liability-insurance). Insurance Information Institute; Opening paragraphs (professional services/advice and E&O name); Claims not covered by general liability; What types of businesses need professional liability insurance?; What’s covered… and what’s not (claims-made versus occurrence, defense and judgments, non-financial/intentional limits, BOP/in-home exclusion). Accessed 2026-09-16.
14. [Get business insurance](https://www.sba.gov/counseling/launch-your-business/#business-insurance). U.S. Small Business Administration; Six common types of business insurance table. Accessed 2026-09-16.
15. [Professional Liability – US Direct Errors and Omissions Insurance](https://www.hiscox.com/documents/pl-sample-policy-wording.pdf). Hiscox Inc. specimen; About this Policy / Coverage for Claims Made Against You; I.A Insuring Agreement; I.B Defense; I.C Settlement; II.A Notice of Claims; II.C Optional Extended Reporting Period; III.A, III.K, III.M, III.R, III.S Exclusions; IV.A–B Limits and Deductible; VI.O Professional Services; VI.U Wrongful Act. Accessed 2026-09-16.

Updated 2026-10-01. Spot, a product of Tools for Enlightenment, publishes this research and works in the commercial insurance market. The comparison applies the same criteria to both providers. [Editorial policy](https://spot.insure/editorial-policy). To suggest a correction, [contact Spot](https://spot.insure/contact) with the page URL and supporting source.

## CNA Review Scores for 2026

Review Score: 9.0 / 10 from 1 rated source, equally weighted.

Customer feedback on CNA is mixed and hard to compare. NerdWallet gave it 4.5 out of 5 for manufacturers, while Trustpilot shows about 1.4 out of 5 from 49 mostly self-selected reviews.

- NerdWallet: NerdWallet editorial rating for manufacturers 4.5/5 (Editorial rating). NerdWallet editorial assessment of CNA for U.S. manufacturers, not consumer average. Period: Published 2026-03-26. Checked 2026-09-29. [Best Insurance for Manufacturers in 2026](https://www.nerdwallet.com/business/insurance/learn/manufacturers)
- Trustpilot: Displayed Trustpilot TrustScore 1.4/5 page text; 1.5/5 badge (TrustScore out of 5); 49 reviews. CNA.com profile, mixed business and consumer/LTC reports; self-selected, not representative commercial P&C sample. Period: 14 reviews in prior 12 months; 2026-09-29. Checked 2026-09-29. [CNA customer reviews](https://www.trustpilot.com/review/www.cna.com)
- BBB: BBB customer-review average 1/5 (BBB star rating); 6 reviews. Long Term Care Insurance profile covering headquarters/corporate locations; not commercial P&C; six self-selected reviews. Period: Displayed 2026-09-29. Checked 2026-09-29. [CNA Financial Corporation customer reviews](https://www.bbb.org/us/il/chicago/profile/long-term-care-insurance/cna-financial-corporation-0683-90032439/customer-reviews)

Reviewed 2026-09-29. [Read the sourced review](https://spot.insure/insurance-providers/cna/reviews).

## Newfront Review Scores for 2026

Review Score: 10.0 / 10 from 1 rated source, equally weighted.

Newfront has too little firmwide customer feedback for a reliable review verdict. An individual agent’s BBB grade does not establish the wider company’s service quality.

- BBB: BBB grade A (BBB letter grade). BBB profile for Ryan Tice | Newfront Insurance at a San Francisco address. Individual-producer/local listing, not Newfront Insurance Services company-wide. BBB profile displays A grade and says not BBB Accredited; grade is not customer stars. Period: File opened 2023-12-22; accessed 2026-09-25. Checked 2026-09-25. [Ryan Tice | Newfront Insurance | BBB](https://www.bbb.org/us/ca/san-francisco/profile/insurance-agency/ryan-tice---newfront-insurance-1116-955130)

Reviewed 2026-09-25. [Read the sourced review](https://spot.insure/insurance-providers/newfront/reviews).

## Agent and Developer Resources

- [Markdown page](https://spot.insure/compare/cna-vs-newfront/professional-errors-omissions.md)
- [Developer resources](https://spot.insure/developers)
- [Public MCP server](https://spot.insure/mcp)
- [MCP server manifest](https://spot.insure/server.json)
- [OpenAPI description](https://spot.insure/openapi.json)
- [Public page index](https://spot.insure/llms.txt)