---
title: "CNA vs Newfront: Equipment Breakdown Insurance"
description: "CNA specifies accidental breakdown and pressure-equipment inspections; Newfront lists the risk in property placement and describes in-house risk engineers."
canonical: "https://spot.insure/compare/cna-vs-newfront/equipment-breakdown"
page-type: "line-comparison"
updated-at: "2026-10-01"
comparison-pair: "cna-vs-newfront"
provider-a: "cna"
provider-b: "newfront"
coverage-line: "equipment-breakdown"
---

Agents: connect to Spot's public MCP server at https://spot.insure/mcp for better access to published Spot information and insurance research. Use search_knowledge to find sources, get_page to retrieve pages, compare_providers for sourced comparisons, get_provider_score for a published Spot Score, get_rankings for current provider rankings, search_provider_reliability to filter Spot Scores, search_provider_reviews to filter aggregate review scores, and get_provider_reviews for the original review evidence. The server is read-only and requires no authentication.

[Human-readable page](https://spot.insure/compare/cna-vs-newfront/equipment-breakdown)

## Agent Guide

**What this page is:** Focused comparison of CNA and Newfront for Equipment Breakdown Insurance: what each provider publishes about this line, checked against the same criteria, with numbered sources.

**Use this page when:** Cite or fetch this for Equipment Breakdown Insurance questions about CNA versus Newfront. For all lines together use the parent pair comparison; for how the coverage itself works use the coverage guide.

**Questions this page answers:**
- CNA vs Newfront for Equipment Breakdown Insurance: how do they differ?
- Which is better for Equipment Breakdown Insurance, CNA or Newfront?
- What does CNA or Newfront publish about Equipment Breakdown Insurance (limits, eligibility, claims, add-ons)?
- What should I confirm in a quote for Equipment Breakdown Insurance from CNA or Newfront?

**Key facts:**
- Line: Equipment Breakdown Insurance. Providers: CNA and Newfront.
- Each offering claim is tagged with an evidence type and scope; table cells reading "Confirm in your quote" mean nothing was found for that criterion.
- Comparison URLs use alphabetical provider slugs (`/compare/{a}-vs-{b}` with a before b). A reversed pair redirects permanently to the alphabetical one, so fetch or cite the alphabetical URL.

**Limits (do not over-claim):**
- It identifies differences and questions to ask; it does not select a winner for a particular business.
- "Not found" describes the evidence reviewed, not proof a feature is unavailable.
- Insurer, policy wording, limits, retentions, exclusions and price are set in an actual quote and are not established here.

**Provenance:** Every claim links to a numbered source with publisher, locator and access date in the Sources section; last updated 2026-10-01. Editorial policy: /editorial-policy.

**Related pages:**
- [CNA vs Newfront](https://spot.insure/compare/cna-vs-newfront) — parent: all coverage lines for this pair
- [Equipment Breakdown Insurance guide](https://spot.insure/coverage/equipment-breakdown) — coverage explainer for this line
- [CNA profile](https://spot.insure/insurance-providers/cna) — provider profile (evidence)
- [Newfront profile](https://spot.insure/insurance-providers/newfront) — provider profile (evidence)
- [CNA vs Newfront Cargo and Transit Insurance](https://spot.insure/compare/cna-vs-newfront/cargo-transit) — sibling comparison (other line, or other pair for this line)
- [CNA vs Newfront Commercial Auto Insurance](https://spot.insure/compare/cna-vs-newfront/commercial-auto) — sibling comparison (other line, or other pair for this line)
- [CNA vs Newfront Commercial Property Insurance](https://spot.insure/compare/cna-vs-newfront/commercial-property) — sibling comparison (other line, or other pair for this line)
- [CNA vs Newfront Crime Insurance](https://spot.insure/compare/cna-vs-newfront/crime) — sibling comparison (other line, or other pair for this line)
- [CNA vs Newfront Cyber Insurance](https://spot.insure/compare/cna-vs-newfront/cyber) — sibling comparison (other line, or other pair for this line)
- [CNA vs Newfront D&O Insurance](https://spot.insure/compare/cna-vs-newfront/directors-officers) — sibling comparison (other line, or other pair for this line)
- [CNA vs Newfront Employment Practices Liability Insurance](https://spot.insure/compare/cna-vs-newfront/employment-practices) — sibling comparison (other line, or other pair for this line)
- [CNA vs Newfront Fidelity Bonds](https://spot.insure/compare/cna-vs-newfront/fidelity-bonds) — sibling comparison (other line, or other pair for this line)
- [CNA vs Newfront Fiduciary Liability Insurance](https://spot.insure/compare/cna-vs-newfront/fiduciary) — sibling comparison (other line, or other pair for this line)
- [CNA vs Newfront General Liability Insurance](https://spot.insure/compare/cna-vs-newfront/general-liability) — sibling comparison (other line, or other pair for this line)
- [CNA vs Newfront Management Liability Insurance](https://spot.insure/compare/cna-vs-newfront/management-liability) — sibling comparison (other line, or other pair for this line)
- [CNA vs Newfront Product Liability Insurance](https://spot.insure/compare/cna-vs-newfront/product-liability) — sibling comparison (other line, or other pair for this line)
- [CNA vs Newfront Professional Liability (E&O) Insurance](https://spot.insure/compare/cna-vs-newfront/professional-errors-omissions) — sibling comparison (other line, or other pair for this line)
- [CNA vs Newfront Surety Bonds](https://spot.insure/compare/cna-vs-newfront/surety-bonds) — sibling comparison (other line, or other pair for this line)
- [CNA vs Newfront Tech E&O Insurance](https://spot.insure/compare/cna-vs-newfront/technology-errors-omissions) — sibling comparison (other line, or other pair for this line)
- [CNA vs Newfront Umbrella and Excess Liability Insurance](https://spot.insure/compare/cna-vs-newfront/umbrella-excess) — sibling comparison (other line, or other pair for this line)
- [CNA vs Newfront Workers’ Compensation Insurance](https://spot.insure/compare/cna-vs-newfront/workers-compensation) — sibling comparison (other line, or other pair for this line)
- [AIG vs CNA Equipment Breakdown Insurance](https://spot.insure/compare/aig-vs-cna/equipment-breakdown) — sibling comparison (other line, or other pair for this line)
- [AIG vs Newfront Equipment Breakdown Insurance](https://spot.insure/compare/aig-vs-newfront/equipment-breakdown) — sibling comparison (other line, or other pair for this line)
- [Alliance Risk vs CNA Equipment Breakdown Insurance](https://spot.insure/compare/alliance-risk-vs-cna/equipment-breakdown) — sibling comparison (other line, or other pair for this line)
- [Alliance Risk vs Newfront Equipment Breakdown Insurance](https://spot.insure/compare/alliance-risk-vs-newfront/equipment-breakdown) — sibling comparison (other line, or other pair for this line)
- [The Baldwin Group vs CNA Equipment Breakdown Insurance](https://spot.insure/compare/baldwin-vs-cna/equipment-breakdown) — sibling comparison (other line, or other pair for this line)
- [The Baldwin Group vs Newfront Equipment Breakdown Insurance](https://spot.insure/compare/baldwin-vs-newfront/equipment-breakdown) — sibling comparison (other line, or other pair for this line)

# CNA vs Newfront: How Do They Compare for Equipment Breakdown Insurance?

CNA specifies accidental breakdown and pressure-equipment inspections; Newfront lists the risk in property placement and describes in-house risk engineers.

## How to Use the CNA vs Newfront Equipment Breakdown Insurance Comparison

Use this comparison to evaluate CNA and Newfront for Equipment Breakdown Insurance against the same documented criteria. It identifies differences and questions to confirm; it does not select a winner for a particular business. Offering claims are what each provider publishes about this line unless marked otherwise. “Not found” describes the evidence reviewed, not proof that a feature is unavailable. Confirm the insurer, policy wording, limits, retentions, exclusions and cost in an actual quote.

## CNA vs Newfront Equipment Breakdown Insurance Summary

CNA lists equipment losses and commissioned inspections. Newfront names equipment breakdown but does not itemize covered equipment types on its reviewed property page. [4](https://www.cna.com/products/equipment-breakdown "Equipment Breakdown Insurance | CNA Insurance") [9](https://www.newfront.com/property-insurance "Property")

## CNA Small Business Insurance: Products, Agents and Service

CNA directs small-business buyers to independent agents and describes CNA Connect as a businessowners policy for more than 600 small-business classes. Issuer and availability vary by policy and state, so confirm both in a quote. [1](https://www.cna.com/solutions/small-business "Insurance for Small Businesses") [2](https://www.cna.com/products/cna-connect "CNA Connect Small Businessowners Policy (BOP) | CNA Insurance") [3](https://www.cna.com/cnadisclaimer/generaldisclaimer "General Disclaimer")

[CNA profile](https://spot.insure/insurance-providers/cna)

## What Is Newfront?

Newfront suits growing and enterprise businesses seeking specialist insurance and benefits teams plus Navigator policy tools; small firms wanting an instant direct quote should compare online carriers. Its Partner Management tool is included in client service agreements. [5](https://www.newfront.com/business-insurance "Business Insurance") [6](https://www.newfront.com/total-rewards "Employee Benefits") [7](https://www.newfront.com/navigator "Newfront Navigator") [8](https://investors.wtwco.com/news-releases/news-release-details/wtw-completes-acquisition-newfront "WTW Completes Acquisition Of Newfront")

[Newfront profile](https://spot.insure/insurance-providers/newfront)

## What Is Equipment Breakdown Insurance?

Equipment-breakdown coverage can help repair covered machinery or building equipment after a mechanical or electrical failure. It fits businesses that depend on equipment to operate; check whether lost income, spoilage and utility failures are included. [10](https://www.iii.org/article/understanding-commercial-package-policies "Understanding Commercial Package Policies") [11](https://www.insurance.ca.gov/01-consumers/105-type/95-guides/09-comm/commercialguide.cfm "Commercial Insurance Guide") [12](https://www.travelers.com/risk-control/specialties/equipment-breakdown "Equipment Breakdown") [13](https://www.munichre.com/content/dam/munichre/hsb/hsb-iic/documents/hsb-techadvantage-equipment-breakdown-coverage-form.pdf/_jcr_content/renditions/original./hsb-techadvantage-equipment-breakdown-coverage-form.pdf "HSB TechAdvantage Equipment Breakdown Coverage Form")

## What Are the Key Differences Between CNA and Newfront Equipment Breakdown Insurance?

### Specific coverage details and placement scope

CNA describes accidental breakdown of business or office equipment and lists repairs, damage to other property, liability for others and automatic cover for new items. Newfront names equipment breakdown as a property risk it addresses, but its itemized property list does not detail equipment types or terms. Ask Newfront for the insurer form and equipment schedule, then compare those particulars with CNA’s stated features. [4](https://www.cna.com/products/equipment-breakdown "Equipment Breakdown Insurance | CNA Insurance") [9](https://www.newfront.com/property-insurance "Property")

### Engineering services and inspection

Newfront says property placements are paired with in-house risk engineers for loss control, which it says can apply to equipment risk. CNA identifies commissioned inspectors authorized to inspect covered pressure equipment in most jurisdictions. Ask Newfront what site-specific engineering work is available and ask CNA which assets qualify for inspection and what follow-up is expected. [9](https://www.newfront.com/property-insurance "Property") [4](https://www.cna.com/products/equipment-breakdown "Equipment Breakdown Insurance | CNA Insurance")

## What Should You Confirm in CNA and Newfront Equipment Breakdown Insurance Quotes?

- Ask Newfront to identify equipment, failure triggers, insurer and limits in the proposed placement. [9](https://www.newfront.com/property-insurance "Property")
- Ask CNA which pressure equipment qualifies for inspection and how new items are handled. [4](https://www.cna.com/products/equipment-breakdown "Equipment Breakdown Insurance | CNA Insurance")

## CNA vs Newfront Equipment Breakdown Insurance Compared

| Criteria | CNA Equipment Breakdown | Newfront Equipment Breakdown Insurance |
| --- | --- | --- |
| Role in This Line | Confirm in your quote. | Newfront's property practice offers equipment-breakdown solutions as one of the risks it names on its property page. It brokers and negotiates placement rather than underwriting the risk itself. [9](https://www.newfront.com/property-insurance "Property") (Evidence: Company-reported; scope: Property offering page hero statement, which names equipment breakdown alongside natural disaster and supply-chain risk..) |
| Issuing Insurer | Confirm in your quote. | The reviewed property page does not name the insurer or insurers that would issue an equipment-breakdown policy placed through Newfront. [9](https://www.newfront.com/property-insurance "Property") (Evidence: Not publicly disclosed; scope: Property page as read on 2026-09-23; carrier depends on the specific placement..) |
| Coverage Features | CNA Equipment Breakdown addresses accidental breakdown of certain machinery/equipment used in a business or office. [4](https://www.cna.com/products/equipment-breakdown "Equipment Breakdown Insurance | CNA Insurance") (Evidence: Company-reported; scope: Entity: CNA brand; issuing CNA subsidiary may vary by product/state Product: United States commercial insurance Jurisdiction: United States Research source scope: US equipment breakdown; inspections vary by jurisdiction Claim limitation: Company-reported; policy wording, underwriting and jurisdiction-specific availability control..)<br><br>CNA lists equipment repair/replacement, damage to other property, liability for others’ property and automatic cover for newly acquired property. [4](https://www.cna.com/products/equipment-breakdown "Equipment Breakdown Insurance | CNA Insurance") (Evidence: Company-reported; scope: Entity: CNA brand; issuing CNA subsidiary may vary by product/state Product: United States commercial insurance Jurisdiction: United States Research source scope: US equipment breakdown; inspections vary by jurisdiction Claim limitation: Company-reported; policy wording, underwriting and jurisdiction-specific availability control..)<br><br>CNA says the line is available monoline, with property/Paramount packages, or shared/layered manuscript forms. [4](https://www.cna.com/products/equipment-breakdown "Equipment Breakdown Insurance | CNA Insurance") (Evidence: Company-reported; scope: Entity: CNA brand; issuing CNA subsidiary may vary by product/state Product: United States commercial insurance Jurisdiction: United States Research source scope: US equipment breakdown; inspections vary by jurisdiction Claim limitation: Company-reported; policy wording, underwriting and jurisdiction-specific availability control..) | Newfront's property page names equipment breakdown as a risk it addresses in its opening statement, but its itemized Key Coverages list for property (All-Risks, business interruption, flood, windstorm/earthquake, wildfire, terrorism, cargo stock throughput) does not include a separate equipment-breakdown line item or describe covered equipment types. [9](https://www.newfront.com/property-insurance "Property") (Evidence: Company-reported; scope: Property page as read on 2026-09-23; the mention is introductory rather than a detailed coverage description..) |
| Limits and Retentions | Confirm in your quote. | The reviewed property page does not publish limits, deductibles or retentions for equipment-breakdown coverage. [9](https://www.newfront.com/property-insurance "Property") (Evidence: Not publicly disclosed; scope: Property page as read on 2026-09-23..) |
| Risk Services | CNA uses commissioned inspectors authorized to inspect covered pressure equipment in most jurisdictions. [4](https://www.cna.com/products/equipment-breakdown "Equipment Breakdown Insurance | CNA Insurance") (Evidence: Company-reported; scope: Entity: CNA brand; issuing CNA subsidiary may vary by product/state Product: United States commercial insurance Jurisdiction: United States Research source scope: US equipment breakdown; inspections vary by jurisdiction Claim limitation: Company-reported; policy wording, underwriting and jurisdiction-specific availability control..) | Newfront says its property placements are paired with in-house risk engineers for loss control, intended to maximize the return on a client's risk-improvement capital, which could apply to equipment-related risk. [9](https://www.newfront.com/property-insurance "Property") (Evidence: Company-reported; scope: Loss Control & Claims Advocacy section; described property-wide, not specific to equipment breakdown..) |
| How to Apply | Confirm in your quote. | You start an equipment-breakdown placement by requesting a consultation through Newfront's property page. [9](https://www.newfront.com/property-insurance "Property") (Evidence: Company-reported; scope: Property page call-to-action; no online quoting or binding described..) |
| Claims Support | Confirm in your quote. | The reviewed property page does not describe an equipment-breakdown-specific claims process separate from its general property claims-advocacy and coverage-negotiation support. [9](https://www.newfront.com/property-insurance "Property") (Evidence: Not found in reviewed sources; scope: Property page as read on 2026-09-23..) |

## Related Pages for CNA vs Newfront Equipment Breakdown Insurance

- [CNA vs Newfront](https://spot.insure/compare/cna-vs-newfront): all coverage lines, business roles, service and claims.
- [What Is Equipment Breakdown Insurance?](https://spot.insure/coverage/equipment-breakdown): Equipment breakdown can help repair covered machinery after mechanical or electrical failure; check whether downtime, spoilage and utility interruption are also covered.
- [CNA vs Newfront Cargo and Transit Insurance](https://spot.insure/compare/cna-vs-newfront/cargo-transit)
- [CNA vs Newfront Commercial Auto Insurance](https://spot.insure/compare/cna-vs-newfront/commercial-auto)
- [CNA vs Newfront Commercial Property Insurance](https://spot.insure/compare/cna-vs-newfront/commercial-property)
- [CNA vs Newfront Crime Insurance](https://spot.insure/compare/cna-vs-newfront/crime)
- [CNA vs Newfront Cyber Insurance](https://spot.insure/compare/cna-vs-newfront/cyber)
- [CNA vs Newfront D&O Insurance](https://spot.insure/compare/cna-vs-newfront/directors-officers)
- [CNA vs Newfront Employment Practices Liability Insurance](https://spot.insure/compare/cna-vs-newfront/employment-practices)
- [CNA vs Newfront Fidelity Bonds](https://spot.insure/compare/cna-vs-newfront/fidelity-bonds)
- [CNA vs Newfront Fiduciary Liability Insurance](https://spot.insure/compare/cna-vs-newfront/fiduciary)
- [CNA vs Newfront General Liability Insurance](https://spot.insure/compare/cna-vs-newfront/general-liability)
- [CNA vs Newfront Management Liability Insurance](https://spot.insure/compare/cna-vs-newfront/management-liability)
- [CNA vs Newfront Product Liability Insurance](https://spot.insure/compare/cna-vs-newfront/product-liability)
- [CNA vs Newfront Professional Liability (E&O) Insurance](https://spot.insure/compare/cna-vs-newfront/professional-errors-omissions)
- [CNA vs Newfront Surety Bonds](https://spot.insure/compare/cna-vs-newfront/surety-bonds)
- [CNA vs Newfront Tech E&O Insurance](https://spot.insure/compare/cna-vs-newfront/technology-errors-omissions)
- [CNA vs Newfront Umbrella and Excess Liability Insurance](https://spot.insure/compare/cna-vs-newfront/umbrella-excess)
- [CNA vs Newfront Workers’ Compensation Insurance](https://spot.insure/compare/cna-vs-newfront/workers-compensation)
- [AIG vs CNA Equipment Breakdown Insurance](https://spot.insure/compare/aig-vs-cna/equipment-breakdown)
- [AIG vs Newfront Equipment Breakdown Insurance](https://spot.insure/compare/aig-vs-newfront/equipment-breakdown)
- [Alliance Risk vs CNA Equipment Breakdown Insurance](https://spot.insure/compare/alliance-risk-vs-cna/equipment-breakdown)
- [Alliance Risk vs Newfront Equipment Breakdown Insurance](https://spot.insure/compare/alliance-risk-vs-newfront/equipment-breakdown)
- [The Baldwin Group vs CNA Equipment Breakdown Insurance](https://spot.insure/compare/baldwin-vs-cna/equipment-breakdown)
- [The Baldwin Group vs Newfront Equipment Breakdown Insurance](https://spot.insure/compare/baldwin-vs-newfront/equipment-breakdown)

## Sources for CNA vs Newfront Equipment Breakdown Insurance

### Sources About CNA

1. [Insurance for Small Businesses](https://www.cna.com/solutions/small-business). CNA; Insurance for Small Businesses, lines 38-50 and 65-67 (CNA Central and agent route); lines 79-106 (product and stated appetite lists); page footer line 132 (CNA registered service mark).. Accessed 2026-09-28.
2. [CNA Connect Small Businessowners Policy (BOP) | CNA Insurance](https://www.cna.com/products/cna-connect). CNA; CNA Connect; coverages, product range, services. Accessed 2026-09-28.
3. [General Disclaimer](https://www.cna.com/cnadisclaimer/generaldisclaimer). CNA; General Disclaimer paragraphs 1 and 5 (HTML lines 24 and 28): CNA describes Continental Casualty Company and its relevant affiliates; references to CNA may include one or more CCC affiliates; each particular policy/product/service is the responsibility only of the specific CNA company that issues or supplies it. Footer line 57 identifies CNA Financial Corporation as trademark registrant. Re-read 2026-09-29.. Accessed 2026-09-29.
4. [Equipment Breakdown Insurance | CNA Insurance](https://www.cna.com/products/equipment-breakdown). CNA; Coverage, inspection, monoline and package placement. Accessed 2026-09-28.

### Sources About Newfront

5. [Business Insurance](https://www.newfront.com/business-insurance). Newfront; Purpose-Built Team; Full Transparency; Streamlined Program Management. Accessed 2026-09-15.
6. [Employee Benefits](https://www.newfront.com/total-rewards). Newfront; Employee Benefits heading; Tailored Solutions; Comprehensive Expertise: Benefits, Global Benefits, Compensation and Retirement. Accessed 2026-09-16.
7. [Newfront Navigator](https://www.newfront.com/navigator). Newfront; Total Access. Real Confidence; Explore What You Can Do in Navigator; product demonstration image. Accessed 2026-09-15.
8. [WTW Completes Acquisition Of Newfront](https://investors.wtwco.com/news-releases/news-release-details/wtw-completes-acquisition-newfront). WTW; 27 January 2026 release; completion announcement and allocation of Business Insurance and Total Rewards to WTW segments. Accessed 2026-09-15.
9. [Property](https://www.newfront.com/property-insurance). Newfront; Property hero: "Whether it's a natural disaster, supply chain constraints interrupting your business, or equipment breakdown, Newfront has solutions to protect your assets"; Loss Control & Claims Advocacy; Key Coverages to Protect Your Business. Accessed 2026-09-23.

### Sources for the Equipment Breakdown Insurance Guide

10. [Understanding Commercial Package Policies](https://www.iii.org/article/understanding-commercial-package-policies). Insurance Information Institute; Available CPP additions: Equipment breakdown. Accessed 2026-09-16.
11. [Commercial Insurance Guide](https://www.insurance.ca.gov/01-consumers/105-type/95-guides/09-comm/commercialguide.cfm). California Department of Insurance; Boiler and Machinery; Commercial Property: Covered Causes of Loss; Commercial Property: Time Element; Inland Marine; Coverage Forms and/or Specialty Coverages. Accessed 2026-09-16.
12. [Equipment Breakdown](https://www.travelers.com/risk-control/specialties/equipment-breakdown). Travelers; Definition and equipment list. Accessed 2026-09-16.
13. [HSB TechAdvantage Equipment Breakdown Coverage Form](https://www.munichre.com/content/dam/munichre/hsb/hsb-iic/documents/hsb-techadvantage-equipment-breakdown-coverage-form.pdf/_jcr_content/renditions/original./hsb-techadvantage-equipment-breakdown-coverage-form.pdf). The Hartford Steam Boiler Inspection and Insurance Company; G.1 Accident, PDF p.17; A.2.a–c p.1; C.2 pp.8–9; C pp.8–9; D pp.9–10; E.10 Valuation, PDF pp.13–14; G.10–11 pp.18–19; A.2.n p.5 (Off Premises Equipment Breakdown); A.2.p pp.5–6; A.2.r p.6; G.18 p.20 (Interruption of Service). Accessed 2026-09-16.

Updated 2026-10-01. Spot, a product of Tools for Enlightenment, publishes this research and works in the commercial insurance market. The comparison applies the same criteria to both providers. [Editorial policy](https://spot.insure/editorial-policy). To suggest a correction, [contact Spot](https://spot.insure/contact) with the page URL and supporting source.

## CNA Review Scores for 2026

Review Score: 9.0 / 10 from 1 rated source, equally weighted.

Customer feedback on CNA is mixed and hard to compare. NerdWallet gave it 4.5 out of 5 for manufacturers, while Trustpilot shows about 1.4 out of 5 from 49 mostly self-selected reviews.

- NerdWallet: NerdWallet editorial rating for manufacturers 4.5/5 (Editorial rating). NerdWallet editorial assessment of CNA for U.S. manufacturers, not consumer average. Period: Published 2026-03-26. Checked 2026-09-29. [Best Insurance for Manufacturers in 2026](https://www.nerdwallet.com/business/insurance/learn/manufacturers)
- Trustpilot: Displayed Trustpilot TrustScore 1.4/5 page text; 1.5/5 badge (TrustScore out of 5); 49 reviews. CNA.com profile, mixed business and consumer/LTC reports; self-selected, not representative commercial P&C sample. Period: 14 reviews in prior 12 months; 2026-09-29. Checked 2026-09-29. [CNA customer reviews](https://www.trustpilot.com/review/www.cna.com)
- BBB: BBB customer-review average 1/5 (BBB star rating); 6 reviews. Long Term Care Insurance profile covering headquarters/corporate locations; not commercial P&C; six self-selected reviews. Period: Displayed 2026-09-29. Checked 2026-09-29. [CNA Financial Corporation customer reviews](https://www.bbb.org/us/il/chicago/profile/long-term-care-insurance/cna-financial-corporation-0683-90032439/customer-reviews)

Reviewed 2026-09-29. [Read the sourced review](https://spot.insure/insurance-providers/cna/reviews).

## Newfront Review Scores for 2026

Review Score: 10.0 / 10 from 1 rated source, equally weighted.

Newfront has too little firmwide customer feedback for a reliable review verdict. An individual agent’s BBB grade does not establish the wider company’s service quality.

- BBB: BBB grade A (BBB letter grade). BBB profile for Ryan Tice | Newfront Insurance at a San Francisco address. Individual-producer/local listing, not Newfront Insurance Services company-wide. BBB profile displays A grade and says not BBB Accredited; grade is not customer stars. Period: File opened 2023-12-22; accessed 2026-09-25. Checked 2026-09-25. [Ryan Tice | Newfront Insurance | BBB](https://www.bbb.org/us/ca/san-francisco/profile/insurance-agency/ryan-tice---newfront-insurance-1116-955130)

Reviewed 2026-09-25. [Read the sourced review](https://spot.insure/insurance-providers/newfront/reviews).

## Agent and Developer Resources

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