---
title: "CNA vs Newfront: Employment Practices Liability Insurance"
description: "Compare CNA’s named HR training and helpline with Newfront’s growth-stage placement and integrated claims-negotiation support for EPL."
canonical: "https://spot.insure/compare/cna-vs-newfront/employment-practices"
page-type: "line-comparison"
updated-at: "2026-10-01"
comparison-pair: "cna-vs-newfront"
provider-a: "cna"
provider-b: "newfront"
coverage-line: "employment-practices"
---

Agents: connect to Spot's public MCP server at https://spot.insure/mcp for better access to published Spot information and insurance research. Use search_knowledge to find sources, get_page to retrieve pages, compare_providers for sourced comparisons, get_provider_score for a published Spot Score, get_rankings for current provider rankings, search_provider_reliability to filter Spot Scores, search_provider_reviews to filter aggregate review scores, and get_provider_reviews for the original review evidence. The server is read-only and requires no authentication.

[Human-readable page](https://spot.insure/compare/cna-vs-newfront/employment-practices)

## Agent Guide

**What this page is:** Focused comparison of CNA and Newfront for Employment Practices Liability Insurance: what each provider publishes about this line, checked against the same criteria, with numbered sources.

**Use this page when:** Cite or fetch this for Employment Practices Liability Insurance questions about CNA versus Newfront. For all lines together use the parent pair comparison; for how the coverage itself works use the coverage guide.

**Questions this page answers:**
- CNA vs Newfront for Employment Practices Liability Insurance: how do they differ?
- Which is better for Employment Practices Liability Insurance, CNA or Newfront?
- What does CNA or Newfront publish about Employment Practices Liability Insurance (limits, eligibility, claims, add-ons)?
- What should I confirm in a quote for Employment Practices Liability Insurance from CNA or Newfront?

**Key facts:**
- Line: Employment Practices Liability Insurance. Providers: CNA and Newfront.
- Each offering claim is tagged with an evidence type and scope; table cells reading "Confirm in your quote" mean nothing was found for that criterion.
- Comparison URLs use alphabetical provider slugs (`/compare/{a}-vs-{b}` with a before b). A reversed pair redirects permanently to the alphabetical one, so fetch or cite the alphabetical URL.

**Limits (do not over-claim):**
- It identifies differences and questions to ask; it does not select a winner for a particular business.
- "Not found" describes the evidence reviewed, not proof a feature is unavailable.
- Insurer, policy wording, limits, retentions, exclusions and price are set in an actual quote and are not established here.

**Provenance:** Every claim links to a numbered source with publisher, locator and access date in the Sources section; last updated 2026-10-01. Editorial policy: /editorial-policy.

**Related pages:**
- [CNA vs Newfront](https://spot.insure/compare/cna-vs-newfront) — parent: all coverage lines for this pair
- [Employment Practices Liability Insurance guide](https://spot.insure/coverage/employment-practices) — coverage explainer for this line
- [CNA profile](https://spot.insure/insurance-providers/cna) — provider profile (evidence)
- [Newfront profile](https://spot.insure/insurance-providers/newfront) — provider profile (evidence)
- [CNA vs Newfront Cargo and Transit Insurance](https://spot.insure/compare/cna-vs-newfront/cargo-transit) — sibling comparison (other line, or other pair for this line)
- [CNA vs Newfront Commercial Auto Insurance](https://spot.insure/compare/cna-vs-newfront/commercial-auto) — sibling comparison (other line, or other pair for this line)
- [CNA vs Newfront Commercial Property Insurance](https://spot.insure/compare/cna-vs-newfront/commercial-property) — sibling comparison (other line, or other pair for this line)
- [CNA vs Newfront Crime Insurance](https://spot.insure/compare/cna-vs-newfront/crime) — sibling comparison (other line, or other pair for this line)
- [CNA vs Newfront Cyber Insurance](https://spot.insure/compare/cna-vs-newfront/cyber) — sibling comparison (other line, or other pair for this line)
- [CNA vs Newfront D&O Insurance](https://spot.insure/compare/cna-vs-newfront/directors-officers) — sibling comparison (other line, or other pair for this line)
- [CNA vs Newfront Equipment Breakdown Insurance](https://spot.insure/compare/cna-vs-newfront/equipment-breakdown) — sibling comparison (other line, or other pair for this line)
- [CNA vs Newfront Fidelity Bonds](https://spot.insure/compare/cna-vs-newfront/fidelity-bonds) — sibling comparison (other line, or other pair for this line)
- [CNA vs Newfront Fiduciary Liability Insurance](https://spot.insure/compare/cna-vs-newfront/fiduciary) — sibling comparison (other line, or other pair for this line)
- [CNA vs Newfront General Liability Insurance](https://spot.insure/compare/cna-vs-newfront/general-liability) — sibling comparison (other line, or other pair for this line)
- [CNA vs Newfront Management Liability Insurance](https://spot.insure/compare/cna-vs-newfront/management-liability) — sibling comparison (other line, or other pair for this line)
- [CNA vs Newfront Product Liability Insurance](https://spot.insure/compare/cna-vs-newfront/product-liability) — sibling comparison (other line, or other pair for this line)
- [CNA vs Newfront Professional Liability (E&O) Insurance](https://spot.insure/compare/cna-vs-newfront/professional-errors-omissions) — sibling comparison (other line, or other pair for this line)
- [CNA vs Newfront Surety Bonds](https://spot.insure/compare/cna-vs-newfront/surety-bonds) — sibling comparison (other line, or other pair for this line)
- [CNA vs Newfront Tech E&O Insurance](https://spot.insure/compare/cna-vs-newfront/technology-errors-omissions) — sibling comparison (other line, or other pair for this line)
- [CNA vs Newfront Umbrella and Excess Liability Insurance](https://spot.insure/compare/cna-vs-newfront/umbrella-excess) — sibling comparison (other line, or other pair for this line)
- [CNA vs Newfront Workers’ Compensation Insurance](https://spot.insure/compare/cna-vs-newfront/workers-compensation) — sibling comparison (other line, or other pair for this line)
- [AIG vs CNA Employment Practices Liability Insurance](https://spot.insure/compare/aig-vs-cna/employment-practices) — sibling comparison (other line, or other pair for this line)
- [AIG vs Newfront Employment Practices Liability Insurance](https://spot.insure/compare/aig-vs-newfront/employment-practices) — sibling comparison (other line, or other pair for this line)
- [Alliance Risk vs CNA Employment Practices Liability Insurance](https://spot.insure/compare/alliance-risk-vs-cna/employment-practices) — sibling comparison (other line, or other pair for this line)
- [Alliance Risk vs Newfront Employment Practices Liability Insurance](https://spot.insure/compare/alliance-risk-vs-newfront/employment-practices) — sibling comparison (other line, or other pair for this line)
- [Amelia Risk vs CNA Employment Practices Liability Insurance](https://spot.insure/compare/amelia-risk-vs-cna/employment-practices) — sibling comparison (other line, or other pair for this line)
- [Amelia Risk vs Newfront Employment Practices Liability Insurance](https://spot.insure/compare/amelia-risk-vs-newfront/employment-practices) — sibling comparison (other line, or other pair for this line)

# CNA vs Newfront: How Do They Compare for Employment Practices Liability Insurance?

Compare CNA’s named HR training and helpline with Newfront’s growth-stage placement and integrated claims-negotiation support for EPL.

## How to Use the CNA vs Newfront Employment Practices Liability Insurance Comparison

Use this comparison to evaluate CNA and Newfront for Employment Practices Liability Insurance against the same documented criteria. It identifies differences and questions to confirm; it does not select a winner for a particular business. Offering claims are what each provider publishes about this line unless marked otherwise. “Not found” describes the evidence reviewed, not proof that a feature is unavailable. Confirm the insurer, policy wording, limits, retentions, exclusions and cost in an actual quote.

## CNA vs Newfront Employment Practices Liability Insurance Summary

CNA describes Beyond HR training and an employment-law helpline, which does not advise on specific acts or claims. Newfront brokers EPLI and says its Executive Risk practice provides integrated claims and coverage negotiation. [4](https://www.cna.com/sites/default/files/assets/0bd3b7da-eb28-4142-aa13-d068f35e7a05/cna-employment-practices-liability.pdf?ContentCache=NONE&MOD=AJPERES "Employment Practices Liability | CNA") [9](https://www.newfront.com/executive-risk "Executive Risk")

## CNA Small Business Insurance: Products, Agents and Service

CNA directs small-business buyers to independent agents and describes CNA Connect as a businessowners policy for more than 600 small-business classes. Issuer and availability vary by policy and state, so confirm both in a quote. [1](https://www.cna.com/solutions/small-business "Insurance for Small Businesses") [2](https://www.cna.com/products/cna-connect "CNA Connect Small Businessowners Policy (BOP) | CNA Insurance") [3](https://www.cna.com/cnadisclaimer/generaldisclaimer "General Disclaimer")

[CNA profile](https://spot.insure/insurance-providers/cna)

## What Is Newfront?

Newfront suits growing and enterprise businesses seeking specialist insurance and benefits teams plus Navigator policy tools; small firms wanting an instant direct quote should compare online carriers. Its Partner Management tool is included in client service agreements. [5](https://www.newfront.com/business-insurance "Business Insurance") [6](https://www.newfront.com/total-rewards "Employee Benefits") [7](https://www.newfront.com/navigator "Newfront Navigator") [8](https://investors.wtwco.com/news-releases/news-release-details/wtw-completes-acquisition-newfront "WTW Completes Acquisition Of Newfront")

[Newfront profile](https://spot.insure/insurance-providers/newfront)

## What Is Employment Practices Liability Insurance?

EPLI can help pay covered defense costs and losses when applicants or workers allege discrimination, harassment, wrongful termination or other workplace wrongdoing. If you employ people, check the claim definition, defense costs and prior acts. [10](https://www.iii.org/article/employment-practices-liability-insurance "Employment Practices Liability Insurance") [11](https://asset.trvstatic.com/download/assets/epl-3001.pdf/2c354eaa63ca11eeacdd06e978c86228 "Employment Practices Liability Coverage") [12](https://asset.trvstatic.com/download/assets/lia-3001.pdf/e79a6b6c63ca11eeaa7806e978c86228 "Liability Coverage Terms and Conditions")

## What Are the Key Differences Between CNA and Newfront Employment Practices Liability Insurance?

### Workplace resources and claims involvement

CNA offers Beyond HR workplace training and resources plus an employment-law helpline, while making clear that the helpline will not give legal advice on a particular incident or claim. Newfront describes integrated claims and coverage negotiation across its Executive Risk lines, including EPLI. These are different points in the risk cycle: ask CNA what training access entails and Newfront who handles a live claim and what advocacy the brokerage performs. [4](https://www.cna.com/sites/default/files/assets/0bd3b7da-eb28-4142-aa13-d068f35e7a05/cna-employment-practices-liability.pdf?ContentCache=NONE&MOD=AJPERES "Employment Practices Liability | CNA") [9](https://www.newfront.com/executive-risk "Executive Risk")

### Who the placement is designed to serve

CNA identifies private, nonprofit and public organizations as potential EPL customers. Newfront describes serving private firms from seed stage through later funding rounds and says it has worked with more than 500 publicly traded companies, but does not set an EPL-specific eligibility threshold. A startup or public company should get a direct eligibility answer from both; Newfront’s broad client history is not itself a promise of appetite for a particular risk. [4](https://www.cna.com/sites/default/files/assets/0bd3b7da-eb28-4142-aa13-d068f35e7a05/cna-employment-practices-liability.pdf?ContentCache=NONE&MOD=AJPERES "Employment Practices Liability | CNA") [9](https://www.newfront.com/executive-risk "Executive Risk")

## What Should You Confirm in CNA and Newfront Employment Practices Liability Insurance Quotes?

- For Newfront, ask which insurer and EPL form would be proposed for your company stage, and what its claims-negotiation service includes. [9](https://www.newfront.com/executive-risk "Executive Risk")
- Ask CNA whether your entity type qualifies and what Beyond HR services are available with the quoted policy. [4](https://www.cna.com/sites/default/files/assets/0bd3b7da-eb28-4142-aa13-d068f35e7a05/cna-employment-practices-liability.pdf?ContentCache=NONE&MOD=AJPERES "Employment Practices Liability | CNA")

## CNA vs Newfront Employment Practices Liability Insurance Compared

| Criteria | CNA Epack 3 Employment Practices Liability | Newfront Employment Practices Liability Insurance (EPLI) |
| --- | --- | --- |
| Role in This Line | Confirm in your quote. | Newfront's Executive Risk practice brokers EPLI coverage, negotiating placement for management-liability lines. Deirdre Finn, the Executive Risk Solutions Practice Leader, oversees the D&O, employment-practices and fiduciary book of business. [9](https://www.newfront.com/executive-risk "Executive Risk") (Evidence: Company-reported; scope: Executive Risk offering page and Leadership section..) |
| Issuing Insurer | Confirm in your quote. | The reviewed Executive Risk page does not name the insurer or insurers that would issue an EPLI policy placed through Newfront. [9](https://www.newfront.com/executive-risk "Executive Risk") (Evidence: Not publicly disclosed; scope: Executive Risk page as read on 2026-09-23; carrier depends on the specific placement..) |
| Who It’s For | CNA identifies private, nonprofit and public organizations among the potential EPL customer classes. [4](https://www.cna.com/sites/default/files/assets/0bd3b7da-eb28-4142-aa13-d068f35e7a05/cna-employment-practices-liability.pdf?ContentCache=NONE&MOD=AJPERES "Employment Practices Liability | CNA") (Evidence: Company-reported; scope: Entity: CNA brand; issuing company varies by form/state Product: Epack 3 Employment Practices Liability Jurisdiction: United States Research source scope: U.S. EPL under Epack 3; issuer/state terms vary Claim limitation: Eligibility remains subject to underwriting and policy state. Dated source: brochure ©2022; do not silently present this service or coverage detail as current. Source/date qualification: Copyright ©2022; brochure/service information is dated and should not be silently represented as current..) | Newfront says it services private companies from seed round through every series of funding and has worked with over 500 publicly traded companies, without an EPLI-specific eligibility threshold. [9](https://www.newfront.com/executive-risk "Executive Risk") (Evidence: Company-reported; scope: Here for the Long Run section; figures describe the executive-risk practice broadly, not EPLI specifically..) |
| Coverage Features | CNA EPL covers allegations including discrimination, harassment, retaliation, failure to hire or promote, wrongful discipline and employment-contract breach. [4](https://www.cna.com/sites/default/files/assets/0bd3b7da-eb28-4142-aa13-d068f35e7a05/cna-employment-practices-liability.pdf?ContentCache=NONE&MOD=AJPERES "Employment Practices Liability | CNA") (Evidence: Company-reported; scope: Entity: CNA brand; issuing company varies by form/state Product: Epack 3 Employment Practices Liability Jurisdiction: United States Research source scope: U.S. EPL under Epack 3; issuer/state terms vary Claim limitation: Company marketing summary only; issued policy forms, underwriting, jurisdictional availability, limits, exclusions and definitions control. Dated source: brochure ©2022; do not silently present this service or coverage detail as current. Source/date qualification: Copyright ©2022; brochure/service information is dated and should not be silently represented as current..)<br><br>CNA says EPL coverage can address third-party discrimination/harassment and acts involving volunteers, interns and independent contractors. [4](https://www.cna.com/sites/default/files/assets/0bd3b7da-eb28-4142-aa13-d068f35e7a05/cna-employment-practices-liability.pdf?ContentCache=NONE&MOD=AJPERES "Employment Practices Liability | CNA") (Evidence: Company-reported; scope: Entity: CNA brand; issuing company varies by form/state Product: Epack 3 Employment Practices Liability Jurisdiction: United States Research source scope: U.S. EPL under Epack 3; issuer/state terms vary Claim limitation: Company marketing summary only; issued policy forms, underwriting, jurisdictional availability, limits, exclusions and definitions control. Dated source: brochure ©2022; do not silently present this service or coverage detail as current. Source/date qualification: Copyright ©2022; brochure/service information is dated and should not be silently represented as current..) | Newfront lists Employment Practices Liability Insurance (EPLI) among its Executive Risk Key Coverages, and describes its management-liability work as "shielding D&Os from wrongful discrimination, termination, and other employment-related issues." [9](https://www.newfront.com/executive-risk "Executive Risk") (Evidence: Company-reported; scope: Key Coverages list and Committed to Client Advocacy section; the quoted language frames EPLI around protecting leadership rather than describing named insuring agreements..) |
| Limits and Retentions | Confirm in your quote. | The reviewed Executive Risk page does not publish EPLI limits or retentions. [9](https://www.newfront.com/executive-risk "Executive Risk") (Evidence: Not publicly disclosed; scope: Executive Risk page as read on 2026-09-23..) |
| Risk Services | CNA advertises Beyond HR workplace training/resources and an employment-law helpline; it says the helpline does not provide legal advice on specific acts or claims. [4](https://www.cna.com/sites/default/files/assets/0bd3b7da-eb28-4142-aa13-d068f35e7a05/cna-employment-practices-liability.pdf?ContentCache=NONE&MOD=AJPERES "Employment Practices Liability | CNA") (Evidence: Company-reported; scope: Entity: CNA brand; issuing company varies by form/state Product: Epack 3 Employment Practices Liability services Jurisdiction: United States Research source scope: U.S. EPL under Epack 3; issuer/state terms vary Claim limitation: Services are not legal representation or a guarantee of coverage. Dated source: brochure ©2022; do not silently present this service or coverage detail as current. Source/date qualification: Copyright ©2022; brochure/service information is dated and should not be silently represented as current..) | Newfront says it tailors guidance for every growth stage using predictive models to help coverage adapt to evolving risks, and offers 24/7 dashboard access to policies, certificates and billing. [9](https://www.newfront.com/executive-risk "Executive Risk") (Evidence: Company-reported; scope: The Newfront Difference and Industry-Leading Technology sections of the Executive Risk page..) |
| How to Apply | Confirm in your quote. | You start an EPLI placement by requesting a consultation through Newfront's Executive Risk page. [9](https://www.newfront.com/executive-risk "Executive Risk") (Evidence: Company-reported; scope: Executive Risk page call-to-action; no online quoting or binding described..) |
| Claims Support | Confirm in your quote. | Newfront says it provides "integrated claims and coverage negotiation" for its Executive Risk lines, which would apply to an EPLI claim. [9](https://www.newfront.com/executive-risk "Executive Risk") (Evidence: Company-reported; scope: The Newfront Difference section; described across Executive Risk lines, not an EPLI-specific claims workflow..) |

## Related Pages for CNA vs Newfront Employment Practices Liability

- [CNA vs Newfront](https://spot.insure/compare/cna-vs-newfront): all coverage lines, business roles, service and claims.
- [What Is Employment Practices Liability Insurance?](https://spot.insure/coverage/employment-practices): EPLI can address covered workplace claims from applicants and workers; claim timing, defense arrangements, limits and exclusions shape your protection.
- [CNA vs Newfront Cargo and Transit Insurance](https://spot.insure/compare/cna-vs-newfront/cargo-transit)
- [CNA vs Newfront Commercial Auto Insurance](https://spot.insure/compare/cna-vs-newfront/commercial-auto)
- [CNA vs Newfront Commercial Property Insurance](https://spot.insure/compare/cna-vs-newfront/commercial-property)
- [CNA vs Newfront Crime Insurance](https://spot.insure/compare/cna-vs-newfront/crime)
- [CNA vs Newfront Cyber Insurance](https://spot.insure/compare/cna-vs-newfront/cyber)
- [CNA vs Newfront D&O Insurance](https://spot.insure/compare/cna-vs-newfront/directors-officers)
- [CNA vs Newfront Equipment Breakdown Insurance](https://spot.insure/compare/cna-vs-newfront/equipment-breakdown)
- [CNA vs Newfront Fidelity Bonds](https://spot.insure/compare/cna-vs-newfront/fidelity-bonds)
- [CNA vs Newfront Fiduciary Liability Insurance](https://spot.insure/compare/cna-vs-newfront/fiduciary)
- [CNA vs Newfront General Liability Insurance](https://spot.insure/compare/cna-vs-newfront/general-liability)
- [CNA vs Newfront Management Liability Insurance](https://spot.insure/compare/cna-vs-newfront/management-liability)
- [CNA vs Newfront Product Liability Insurance](https://spot.insure/compare/cna-vs-newfront/product-liability)
- [CNA vs Newfront Professional Liability (E&O) Insurance](https://spot.insure/compare/cna-vs-newfront/professional-errors-omissions)
- [CNA vs Newfront Surety Bonds](https://spot.insure/compare/cna-vs-newfront/surety-bonds)
- [CNA vs Newfront Tech E&O Insurance](https://spot.insure/compare/cna-vs-newfront/technology-errors-omissions)
- [CNA vs Newfront Umbrella and Excess Liability Insurance](https://spot.insure/compare/cna-vs-newfront/umbrella-excess)
- [CNA vs Newfront Workers’ Compensation Insurance](https://spot.insure/compare/cna-vs-newfront/workers-compensation)
- [AIG vs CNA Employment Practices Liability Insurance](https://spot.insure/compare/aig-vs-cna/employment-practices)
- [AIG vs Newfront Employment Practices Liability Insurance](https://spot.insure/compare/aig-vs-newfront/employment-practices)
- [Alliance Risk vs CNA Employment Practices Liability Insurance](https://spot.insure/compare/alliance-risk-vs-cna/employment-practices)
- [Alliance Risk vs Newfront Employment Practices Liability Insurance](https://spot.insure/compare/alliance-risk-vs-newfront/employment-practices)
- [Amelia Risk vs CNA Employment Practices Liability Insurance](https://spot.insure/compare/amelia-risk-vs-cna/employment-practices)
- [Amelia Risk vs Newfront Employment Practices Liability Insurance](https://spot.insure/compare/amelia-risk-vs-newfront/employment-practices)

## Sources for CNA vs Newfront Employment Practices Liability Insurance

### Sources About CNA

1. [Insurance for Small Businesses](https://www.cna.com/solutions/small-business). CNA; Insurance for Small Businesses, lines 38-50 and 65-67 (CNA Central and agent route); lines 79-106 (product and stated appetite lists); page footer line 132 (CNA registered service mark).. Accessed 2026-09-28.
2. [CNA Connect Small Businessowners Policy (BOP) | CNA Insurance](https://www.cna.com/products/cna-connect). CNA; CNA Connect; coverages, product range, services. Accessed 2026-09-28.
3. [General Disclaimer](https://www.cna.com/cnadisclaimer/generaldisclaimer). CNA; General Disclaimer paragraphs 1 and 5 (HTML lines 24 and 28): CNA describes Continental Casualty Company and its relevant affiliates; references to CNA may include one or more CCC affiliates; each particular policy/product/service is the responsibility only of the specific CNA company that issues or supplies it. Footer line 57 identifies CNA Financial Corporation as trademark registrant. Re-read 2026-09-29.. Accessed 2026-09-29.
4. [Employment Practices Liability | CNA](https://www.cna.com/sites/default/files/assets/0bd3b7da-eb28-4142-aa13-d068f35e7a05/cna-employment-practices-liability.pdf?ContentCache=NONE&MOD=AJPERES). CNA; pp. 1–3: wrongful practices, third-party acts, insured classes, risk services and claims. Accessed 2026-09-28.

### Sources About Newfront

5. [Business Insurance](https://www.newfront.com/business-insurance). Newfront; Purpose-Built Team; Full Transparency; Streamlined Program Management. Accessed 2026-09-15.
6. [Employee Benefits](https://www.newfront.com/total-rewards). Newfront; Employee Benefits heading; Tailored Solutions; Comprehensive Expertise: Benefits, Global Benefits, Compensation and Retirement. Accessed 2026-09-16.
7. [Newfront Navigator](https://www.newfront.com/navigator). Newfront; Total Access. Real Confidence; Explore What You Can Do in Navigator; product demonstration image. Accessed 2026-09-15.
8. [WTW Completes Acquisition Of Newfront](https://investors.wtwco.com/news-releases/news-release-details/wtw-completes-acquisition-newfront). WTW; 27 January 2026 release; completion announcement and allocation of Business Insurance and Total Rewards to WTW segments. Accessed 2026-09-15.
9. [Executive Risk](https://www.newfront.com/executive-risk). Newfront; Key Coverages to Protect Your Business: Employment Practices Liability Insurance (EPLI); Committed to Client Advocacy: shielding D&Os from wrongful discrimination and termination; Leadership: Deirdre Finn. Accessed 2026-09-23.

### Sources for the Employment Practices Liability Insurance Guide

10. [Employment Practices Liability Insurance](https://www.iii.org/article/employment-practices-liability-insurance). Insurance Information Institute; Opening; What EPLI covers; Steps to limit employment liability risk. Accessed 2026-09-16.
11. [Employment Practices Liability Coverage](https://asset.trvstatic.com/download/assets/epl-3001.pdf/2c354eaa63ca11eeacdd06e978c86228). Travelers; I.A/II.A p.1; III.A.4–6 p.7; II.F Employment Claim, PDF p.2; I.B p.1; II.U–V p.5; II.L p.3; III.A.9 and A.13, pp.7–8; III.B.2 p.8; IV.A Settlement, PDF pp.8–9. Accessed 2026-09-16.
12. [Liability Coverage Terms and Conditions](https://asset.trvstatic.com/download/assets/lia-3001.pdf/e79a6b6c63ca11eeaa7806e978c86228). Travelers; III.F–H p.6; III.O pp.8–9; III.F p.6; III.B–D, PDF pp.3–5; III.E–F, PDF pp.5–6. Accessed 2026-09-16.

Updated 2026-10-01. Spot, a product of Tools for Enlightenment, publishes this research and works in the commercial insurance market. The comparison applies the same criteria to both providers. [Editorial policy](https://spot.insure/editorial-policy). To suggest a correction, [contact Spot](https://spot.insure/contact) with the page URL and supporting source.

## CNA Review Scores for 2026

Review Score: 9.0 / 10 from 1 rated source, equally weighted.

Customer feedback on CNA is mixed and hard to compare. NerdWallet gave it 4.5 out of 5 for manufacturers, while Trustpilot shows about 1.4 out of 5 from 49 mostly self-selected reviews.

- NerdWallet: NerdWallet editorial rating for manufacturers 4.5/5 (Editorial rating). NerdWallet editorial assessment of CNA for U.S. manufacturers, not consumer average. Period: Published 2026-03-26. Checked 2026-09-29. [Best Insurance for Manufacturers in 2026](https://www.nerdwallet.com/business/insurance/learn/manufacturers)
- Trustpilot: Displayed Trustpilot TrustScore 1.4/5 page text; 1.5/5 badge (TrustScore out of 5); 49 reviews. CNA.com profile, mixed business and consumer/LTC reports; self-selected, not representative commercial P&C sample. Period: 14 reviews in prior 12 months; 2026-09-29. Checked 2026-09-29. [CNA customer reviews](https://www.trustpilot.com/review/www.cna.com)
- BBB: BBB customer-review average 1/5 (BBB star rating); 6 reviews. Long Term Care Insurance profile covering headquarters/corporate locations; not commercial P&C; six self-selected reviews. Period: Displayed 2026-09-29. Checked 2026-09-29. [CNA Financial Corporation customer reviews](https://www.bbb.org/us/il/chicago/profile/long-term-care-insurance/cna-financial-corporation-0683-90032439/customer-reviews)

Reviewed 2026-09-29. [Read the sourced review](https://spot.insure/insurance-providers/cna/reviews).

## Newfront Review Scores for 2026

Review Score: 10.0 / 10 from 1 rated source, equally weighted.

Newfront has too little firmwide customer feedback for a reliable review verdict. An individual agent’s BBB grade does not establish the wider company’s service quality.

- BBB: BBB grade A (BBB letter grade). BBB profile for Ryan Tice | Newfront Insurance at a San Francisco address. Individual-producer/local listing, not Newfront Insurance Services company-wide. BBB profile displays A grade and says not BBB Accredited; grade is not customer stars. Period: File opened 2023-12-22; accessed 2026-09-25. Checked 2026-09-25. [Ryan Tice | Newfront Insurance | BBB](https://www.bbb.org/us/ca/san-francisco/profile/insurance-agency/ryan-tice---newfront-insurance-1116-955130)

Reviewed 2026-09-25. [Read the sourced review](https://spot.insure/insurance-providers/newfront/reviews).

## Agent and Developer Resources

- [Markdown page](https://spot.insure/compare/cna-vs-newfront/employment-practices.md)
- [Developer resources](https://spot.insure/developers)
- [Public MCP server](https://spot.insure/mcp)
- [MCP server manifest](https://spot.insure/server.json)
- [OpenAPI description](https://spot.insure/openapi.json)
- [Public page index](https://spot.insure/llms.txt)
