---
title: "CNA vs Newfront: D&O Insurance"
description: "CNA names Epack 3 for private companies; Newfront brokers D&O from seed stage through public-company matters and offers dashboard access and pre-populated renewals."
canonical: "https://spot.insure/compare/cna-vs-newfront/directors-officers"
page-type: "line-comparison"
updated-at: "2026-09-30"
comparison-pair: "cna-vs-newfront"
provider-a: "cna"
provider-b: "newfront"
coverage-line: "directors-officers"
---

Agents: connect to Spot's public MCP server at https://spot.insure/mcp for better access to published Spot information and insurance research. Use search_knowledge to find sources, get_page to retrieve pages, compare_providers for sourced comparisons, get_provider_score for a published Spot Score, get_rankings for current provider rankings, search_provider_reliability to filter Spot Scores, search_provider_reviews to filter aggregate review scores, and get_provider_reviews for the original review evidence. The server is read-only and requires no authentication.

[Human-readable page](https://spot.insure/compare/cna-vs-newfront/directors-officers)

## Agent Guide

**What this page is:** Focused comparison of CNA and Newfront for D&O Insurance: what each provider publishes about this line, checked against the same criteria, with numbered sources.

**Use this page when:** Cite or fetch this for D&O Insurance questions about CNA versus Newfront. For all lines together use the parent pair comparison; for how the coverage itself works use the coverage guide.

**Questions this page answers:**
- CNA vs Newfront for D&O Insurance: how do they differ?
- Which is better for D&O Insurance, CNA or Newfront?
- What does CNA or Newfront publish about D&O Insurance (limits, eligibility, claims, add-ons)?
- What should I confirm in a quote for D&O Insurance from CNA or Newfront?

**Key facts:**
- Line: D&O Insurance. Providers: CNA and Newfront.
- Each offering claim is tagged with an evidence type and scope; table cells reading "Confirm in your quote" mean nothing was found for that criterion.
- Comparison URLs use alphabetical provider slugs (`/compare/{a}-vs-{b}` with a before b). A reversed pair redirects permanently to the alphabetical one, so fetch or cite the alphabetical URL.

**Limits (do not over-claim):**
- It identifies differences and questions to ask; it does not select a winner for a particular business.
- "Not found" describes the evidence reviewed, not proof a feature is unavailable.
- Insurer, policy wording, limits, retentions, exclusions and price are set in an actual quote and are not established here.

**Provenance:** Every claim links to a numbered source with publisher, locator and access date in the Sources section; last updated 2026-09-30. Editorial policy: /editorial-policy.

**Related pages:**
- [CNA vs Newfront](https://spot.insure/compare/cna-vs-newfront) — parent: all coverage lines for this pair
- [D&O Insurance guide](https://spot.insure/coverage/directors-officers) — coverage explainer for this line
- [CNA profile](https://spot.insure/insurance-providers/cna) — provider profile (evidence)
- [Newfront profile](https://spot.insure/insurance-providers/newfront) — provider profile (evidence)
- [CNA vs Newfront Cargo and Transit Insurance](https://spot.insure/compare/cna-vs-newfront/cargo-transit) — sibling comparison (other line, or other pair for this line)
- [CNA vs Newfront Commercial Auto Insurance](https://spot.insure/compare/cna-vs-newfront/commercial-auto) — sibling comparison (other line, or other pair for this line)
- [CNA vs Newfront Commercial Property Insurance](https://spot.insure/compare/cna-vs-newfront/commercial-property) — sibling comparison (other line, or other pair for this line)
- [CNA vs Newfront Crime Insurance](https://spot.insure/compare/cna-vs-newfront/crime) — sibling comparison (other line, or other pair for this line)
- [CNA vs Newfront Cyber Insurance](https://spot.insure/compare/cna-vs-newfront/cyber) — sibling comparison (other line, or other pair for this line)
- [CNA vs Newfront Employment Practices Liability Insurance](https://spot.insure/compare/cna-vs-newfront/employment-practices) — sibling comparison (other line, or other pair for this line)
- [CNA vs Newfront Equipment Breakdown Insurance](https://spot.insure/compare/cna-vs-newfront/equipment-breakdown) — sibling comparison (other line, or other pair for this line)
- [CNA vs Newfront Fidelity Bonds](https://spot.insure/compare/cna-vs-newfront/fidelity-bonds) — sibling comparison (other line, or other pair for this line)
- [CNA vs Newfront Fiduciary Liability Insurance](https://spot.insure/compare/cna-vs-newfront/fiduciary) — sibling comparison (other line, or other pair for this line)
- [CNA vs Newfront General Liability Insurance](https://spot.insure/compare/cna-vs-newfront/general-liability) — sibling comparison (other line, or other pair for this line)
- [CNA vs Newfront Management Liability Insurance](https://spot.insure/compare/cna-vs-newfront/management-liability) — sibling comparison (other line, or other pair for this line)
- [CNA vs Newfront Product Liability Insurance](https://spot.insure/compare/cna-vs-newfront/product-liability) — sibling comparison (other line, or other pair for this line)
- [CNA vs Newfront Professional Liability (E&O) Insurance](https://spot.insure/compare/cna-vs-newfront/professional-errors-omissions) — sibling comparison (other line, or other pair for this line)
- [CNA vs Newfront Surety Bonds](https://spot.insure/compare/cna-vs-newfront/surety-bonds) — sibling comparison (other line, or other pair for this line)
- [CNA vs Newfront Tech E&O Insurance](https://spot.insure/compare/cna-vs-newfront/technology-errors-omissions) — sibling comparison (other line, or other pair for this line)
- [CNA vs Newfront Umbrella and Excess Liability Insurance](https://spot.insure/compare/cna-vs-newfront/umbrella-excess) — sibling comparison (other line, or other pair for this line)
- [CNA vs Newfront Workers’ Compensation Insurance](https://spot.insure/compare/cna-vs-newfront/workers-compensation) — sibling comparison (other line, or other pair for this line)
- [AIG vs CNA D&O Insurance](https://spot.insure/compare/aig-vs-cna/directors-officers) — sibling comparison (other line, or other pair for this line)
- [AIG vs Newfront D&O Insurance](https://spot.insure/compare/aig-vs-newfront/directors-officers) — sibling comparison (other line, or other pair for this line)
- [Alliance Risk vs CNA D&O Insurance](https://spot.insure/compare/alliance-risk-vs-cna/directors-officers) — sibling comparison (other line, or other pair for this line)
- [Alliance Risk vs Newfront D&O Insurance](https://spot.insure/compare/alliance-risk-vs-newfront/directors-officers) — sibling comparison (other line, or other pair for this line)
- [Amelia Risk vs CNA D&O Insurance](https://spot.insure/compare/amelia-risk-vs-cna/directors-officers) — sibling comparison (other line, or other pair for this line)
- [Amelia Risk vs Newfront D&O Insurance](https://spot.insure/compare/amelia-risk-vs-newfront/directors-officers) — sibling comparison (other line, or other pair for this line)

# CNA vs Newfront: How Do They Compare for D&O Insurance?

CNA names Epack 3 for private companies; Newfront brokers D&O from seed stage through public-company matters and offers dashboard access and pre-populated renewals.

## How to Use the CNA vs Newfront D&O Insurance Comparison

Use this comparison to evaluate CNA and Newfront for D&O Insurance against the same documented criteria. It identifies differences and questions to confirm; it does not select a winner for a particular business. Offering claims are what each provider publishes about this line unless marked otherwise. “Not found” describes the evidence reviewed, not proof that a feature is unavailable. Confirm the insurer, policy wording, limits, retentions, exclusions and cost in an actual quote.

## CNA vs Newfront D&O Insurance Summary

CNA names Epack 3 for private companies; Newfront brokers D&O from seed stage through public-company matters and offers dashboard access and pre-populated renewals. [4](https://www.cna.com/sites/default/files/assets/097cd07b-3b87-4f3e-94f5-f6ecddf84d7b/cna-rc-epack3-private-company-directors-officers-liability-ss.pdf?ContentCache=NONE&MOD=AJPERES "Private Company Directors & Officers Liability | CNA") [9](https://www.newfront.com/executive-risk "Executive Risk")

## CNA Small Business Insurance: Products, Agents and Service

CNA directs small-business buyers to independent agents and describes CNA Connect as a businessowners policy for more than 600 small-business classes. Issuer and availability vary by policy and state, so confirm both in a quote. [1](https://www.cna.com/solutions/small-business "Insurance for Small Businesses") [2](https://www.cna.com/products/cna-connect "CNA Connect Small Businessowners Policy (BOP) | CNA Insurance") [3](https://www.cna.com/cnadisclaimer/generaldisclaimer "General Disclaimer")

[CNA profile](https://spot.insure/insurance-providers/cna)

## What Is Newfront?

Newfront suits growing and enterprise businesses seeking specialist insurance and benefits teams plus Navigator policy tools; small firms wanting an instant direct quote should compare online carriers. Its Partner Management tool is included in client service agreements. [5](https://www.newfront.com/business-insurance "Business Insurance") [6](https://www.newfront.com/total-rewards "Employee Benefits") [7](https://www.newfront.com/navigator "Newfront Navigator") [8](https://investors.wtwco.com/news-releases/news-release-details/wtw-completes-acquisition-newfront "WTW Completes Acquisition Of Newfront")

[Newfront profile](https://spot.insure/insurance-providers/newfront)

## What Is Directors and Officers Insurance?

D&O insurance can help pay covered defense costs and losses from claims against company leaders over management decisions. If your organization has a board or executives, check whether the company itself is insured and whether legal bills reduce the limit. [10](https://www.thehartford.com/business-insurance/glossary-of-business-insurance-terms "Glossary of Business Insurance Terms") [11](https://eperils.com/wp-content/uploads/2016/09/14-02-18480.pdf "The Chubb Primary Directors & Officers and Entity Securities Liability Insurance") [12](https://asset.trvstatic.com/download/assets/pdo-3001.pdf/d66bd58e63c911ee99d14294a32ecb95 "Private Company Directors and Officers Liability Coverage")

## What Are the Key Differences Between CNA and Newfront D&O Insurance?

### Renewal workflow and services

Newfront says it serves private companies from seed through later funding rounds and has worked with public companies on M&A and IPO matters. CNA’s reviewed product is designed for private companies including small businesses. A company approaching an IPO should ask Newfront how the placement changes at transition and confirm CNA’s appetite for its current structure. [4](https://www.cna.com/sites/default/files/assets/097cd07b-3b87-4f3e-94f5-f6ecddf84d7b/cna-rc-epack3-private-company-directors-officers-liability-ss.pdf?ContentCache=NONE&MOD=AJPERES "Private Company Directors & Officers Liability | CNA") [9](https://www.newfront.com/executive-risk "Executive Risk")

### How the Difference Affects Your Placement

Newfront describes 24/7 program dashboard access and automated, pre-populated renewal data. CNA’s record highlights claims-team support and choices in shared or separate limits. Ask Newfront what information its dashboard exposes and compare the claims and renewal support each provider commits to. [4](https://www.cna.com/sites/default/files/assets/097cd07b-3b87-4f3e-94f5-f6ecddf84d7b/cna-rc-epack3-private-company-directors-officers-liability-ss.pdf?ContentCache=NONE&MOD=AJPERES "Private Company Directors & Officers Liability | CNA") [9](https://www.newfront.com/executive-risk "Executive Risk")

## What Should You Confirm in CNA and Newfront D&O Insurance Quotes?

- Does CNA’s Epack 3 remain available through your planned IPO or corporate transition? [4](https://www.cna.com/sites/default/files/assets/097cd07b-3b87-4f3e-94f5-f6ecddf84d7b/cna-rc-epack3-private-company-directors-officers-liability-ss.pdf?ContentCache=NONE&MOD=AJPERES "Private Company Directors & Officers Liability | CNA")
- What claims and renewal services does Newfront provide beyond dashboard access? [9](https://www.newfront.com/executive-risk "Executive Risk")

## CNA vs Newfront D&O Insurance Compared

| Criteria | CNA Epack 3 Private Company D&O | Newfront Directors and Officers (D&O) Insurance |
| --- | --- | --- |
| Role in This Line | Confirm in your quote. | Newfront's Executive Risk practice brokers D&O coverage, negotiating placement for management-liability lines. Deirdre Finn, the Executive Risk Solutions Practice Leader, oversees this D&O, employment-practices and fiduciary book of business. [9](https://www.newfront.com/executive-risk "Executive Risk") (Evidence: Company-reported; scope: Executive Risk offering page and Leadership section..) |
| Issuing Insurer | Confirm in your quote. | The reviewed Executive Risk page does not name the insurer or insurers that would issue a D&O policy placed through Newfront. [9](https://www.newfront.com/executive-risk "Executive Risk") (Evidence: Not publicly disclosed; scope: Executive Risk page as read on 2026-09-23; carrier depends on the specific placement..) |
| Who It’s For | CNA states this D&O product is designed for private companies, including small private companies. [4](https://www.cna.com/sites/default/files/assets/097cd07b-3b87-4f3e-94f5-f6ecddf84d7b/cna-rc-epack3-private-company-directors-officers-liability-ss.pdf?ContentCache=NONE&MOD=AJPERES "Private Company Directors & Officers Liability | CNA") (Evidence: Company-reported; scope: Entity: CNA brand; issuing company varies by form/state Product: Private-company D&O in Epack 3 Jurisdiction: United States Research source scope: U.S. private-company D&O under Epack 3; issuer/state terms vary Claim limitation: Company marketing summary only; issued policy forms, underwriting, jurisdictional availability, limits, exclusions and definitions control. Source/date qualification: Source is CNA’s 2025 private-company D&O marketing summary; it is not an issued policy form..) | Newfront says it services private companies "from seed round through every series of capital funding," including over 120 unicorn companies, and has worked with over 500 publicly traded companies on D&O-relevant matters such as M&A and IPOs. [9](https://www.newfront.com/executive-risk "Executive Risk") (Evidence: Company-reported; scope: Here for the Long Run section; company-reported client counts, not independently verified..) |
| Coverage Features | CNA’s private-company D&O summary describes coverage for covered company and individual claims and identifies Side A, Side B and Side C protection. [4](https://www.cna.com/sites/default/files/assets/097cd07b-3b87-4f3e-94f5-f6ecddf84d7b/cna-rc-epack3-private-company-directors-officers-liability-ss.pdf?ContentCache=NONE&MOD=AJPERES "Private Company Directors & Officers Liability | CNA") (Evidence: Company-reported; scope: Entity: CNA brand; issuing company varies by form/state Product: Private-company D&O in Epack 3 Jurisdiction: United States Research source scope: U.S. private-company D&O under Epack 3; issuer/state terms vary Claim limitation: Company marketing summary only; issued policy forms, underwriting, jurisdictional availability, limits, exclusions and definitions control. Source/date qualification: Source is CNA’s 2025 private-company D&O marketing summary; it is not an issued policy form..) | Newfront lists "Directors and Officers (D&O)—Private and public companies" and "Side A DIC D&O" among its Executive Risk Key Coverages, and says its D&O work includes protection against securities-related litigation and regulatory investigations. [9](https://www.newfront.com/executive-risk "Executive Risk") (Evidence: Company-reported; scope: Key Coverages list and Committed to Client Advocacy section; Side A DIC is a difference-in-conditions option, and actual trigger and exclusions require the proposed wording..) |
| Limits and Retentions | CNA says Epack 3 D&O can use shared or separate limits and offers an embedded Side A limit option. [4](https://www.cna.com/sites/default/files/assets/097cd07b-3b87-4f3e-94f5-f6ecddf84d7b/cna-rc-epack3-private-company-directors-officers-liability-ss.pdf?ContentCache=NONE&MOD=AJPERES "Private Company Directors & Officers Liability | CNA") (Evidence: Company-reported; scope: Entity: CNA brand; issuing company varies by form/state Product: Private-company D&O in Epack 3 Jurisdiction: United States Research source scope: U.S. private-company D&O under Epack 3; issuer/state terms vary Claim limitation: Availability of options is subject to underwriting and policy wording. Source/date qualification: Source is CNA’s 2025 private-company D&O marketing summary; it is not an issued policy form..) | The reviewed Executive Risk page does not publish D&O limits or retentions. [9](https://www.newfront.com/executive-risk "Executive Risk") (Evidence: Not publicly disclosed; scope: Executive Risk page as read on 2026-09-23..) |
| Risk Services | Confirm in your quote. | Newfront says clients get 24/7 access to their D&O program through its connected dashboard, and that renewals use automated, pre-populated historical data for faster submissions and approvals. [9](https://www.newfront.com/executive-risk "Executive Risk") (Evidence: Company-reported; scope: Industry-Leading Technology section of the Executive Risk page..) |
| How to Apply | Confirm in your quote. | Newfront describes a process for private companies transitioning to public status through an IPO, deSPAC or direct listing, and you start a D&O placement by requesting a consultation through the Executive Risk page. [9](https://www.newfront.com/executive-risk "Executive Risk") (Evidence: Company-reported; scope: Committed to Client Advocacy section and page call-to-action; no online quoting or binding described..) |
| Claims Support | CNA says an experienced claims team supports policyholders with D&O claims. [4](https://www.cna.com/sites/default/files/assets/097cd07b-3b87-4f3e-94f5-f6ecddf84d7b/cna-rc-epack3-private-company-directors-officers-liability-ss.pdf?ContentCache=NONE&MOD=AJPERES "Private Company Directors & Officers Liability | CNA") (Evidence: Company-reported; scope: Entity: CNA brand; issuing company varies by form/state Product: Private-company D&O in Epack 3 Jurisdiction: United States Research source scope: U.S. private-company D&O under Epack 3; issuer/state terms vary Claim limitation: Company-reported service description; not an outcome guarantee. Source/date qualification: Source is CNA’s 2025 private-company D&O marketing summary; it is not an issued policy form..) | Newfront says it provides "integrated claims and coverage negotiation" for its Executive Risk lines, which would apply to a D&O claim. [9](https://www.newfront.com/executive-risk "Executive Risk") (Evidence: Company-reported; scope: The Newfront Difference section; described across Executive Risk lines, not a D&O-specific claims workflow..) |

## Related Pages for CNA vs Newfront D&O Insurance

- [CNA vs Newfront](https://spot.insure/compare/cna-vs-newfront): all coverage lines, business roles, service and claims.
- [What Is Directors and Officers Insurance?](https://spot.insure/coverage/directors-officers): D&O insurance can protect leaders and, in some policies, the company from covered management claims; company coverage, defense costs and limits differ by quote.
- [CNA vs Newfront Cargo and Transit Insurance](https://spot.insure/compare/cna-vs-newfront/cargo-transit)
- [CNA vs Newfront Commercial Auto Insurance](https://spot.insure/compare/cna-vs-newfront/commercial-auto)
- [CNA vs Newfront Commercial Property Insurance](https://spot.insure/compare/cna-vs-newfront/commercial-property)
- [CNA vs Newfront Crime Insurance](https://spot.insure/compare/cna-vs-newfront/crime)
- [CNA vs Newfront Cyber Insurance](https://spot.insure/compare/cna-vs-newfront/cyber)
- [CNA vs Newfront Employment Practices Liability Insurance](https://spot.insure/compare/cna-vs-newfront/employment-practices)
- [CNA vs Newfront Equipment Breakdown Insurance](https://spot.insure/compare/cna-vs-newfront/equipment-breakdown)
- [CNA vs Newfront Fidelity Bonds](https://spot.insure/compare/cna-vs-newfront/fidelity-bonds)
- [CNA vs Newfront Fiduciary Liability Insurance](https://spot.insure/compare/cna-vs-newfront/fiduciary)
- [CNA vs Newfront General Liability Insurance](https://spot.insure/compare/cna-vs-newfront/general-liability)
- [CNA vs Newfront Management Liability Insurance](https://spot.insure/compare/cna-vs-newfront/management-liability)
- [CNA vs Newfront Product Liability Insurance](https://spot.insure/compare/cna-vs-newfront/product-liability)
- [CNA vs Newfront Professional Liability (E&O) Insurance](https://spot.insure/compare/cna-vs-newfront/professional-errors-omissions)
- [CNA vs Newfront Surety Bonds](https://spot.insure/compare/cna-vs-newfront/surety-bonds)
- [CNA vs Newfront Tech E&O Insurance](https://spot.insure/compare/cna-vs-newfront/technology-errors-omissions)
- [CNA vs Newfront Umbrella and Excess Liability Insurance](https://spot.insure/compare/cna-vs-newfront/umbrella-excess)
- [CNA vs Newfront Workers’ Compensation Insurance](https://spot.insure/compare/cna-vs-newfront/workers-compensation)
- [AIG vs CNA D&O Insurance](https://spot.insure/compare/aig-vs-cna/directors-officers)
- [AIG vs Newfront D&O Insurance](https://spot.insure/compare/aig-vs-newfront/directors-officers)
- [Alliance Risk vs CNA D&O Insurance](https://spot.insure/compare/alliance-risk-vs-cna/directors-officers)
- [Alliance Risk vs Newfront D&O Insurance](https://spot.insure/compare/alliance-risk-vs-newfront/directors-officers)
- [Amelia Risk vs CNA D&O Insurance](https://spot.insure/compare/amelia-risk-vs-cna/directors-officers)
- [Amelia Risk vs Newfront D&O Insurance](https://spot.insure/compare/amelia-risk-vs-newfront/directors-officers)

## Sources for CNA vs Newfront D&O Insurance

### Sources About CNA

1. [Insurance for Small Businesses](https://www.cna.com/solutions/small-business). CNA; Insurance for Small Businesses, lines 38-50 and 65-67 (CNA Central and agent route); lines 79-106 (product and stated appetite lists); page footer line 132 (CNA registered service mark).. Accessed 2026-09-28.
2. [CNA Connect Small Businessowners Policy (BOP) | CNA Insurance](https://www.cna.com/products/cna-connect). CNA; CNA Connect; coverages, product range, services. Accessed 2026-09-28.
3. [General Disclaimer](https://www.cna.com/cnadisclaimer/generaldisclaimer). CNA; General Disclaimer paragraphs 1 and 5 (HTML lines 24 and 28): CNA describes Continental Casualty Company and its relevant affiliates; references to CNA may include one or more CCC affiliates; each particular policy/product/service is the responsibility only of the specific CNA company that issues or supplies it. Footer line 57 identifies CNA Financial Corporation as trademark registrant. Re-read 2026-09-29.. Accessed 2026-09-29.
4. [Private Company Directors & Officers Liability | CNA](https://www.cna.com/sites/default/files/assets/097cd07b-3b87-4f3e-94f5-f6ecddf84d7b/cna-rc-epack3-private-company-directors-officers-liability-ss.pdf?ContentCache=NONE&MOD=AJPERES). CNA; pp. 1–2: covered claims, Side A/B/C, limits, eligibility and claims. Accessed 2026-09-28.

### Sources About Newfront

5. [Business Insurance](https://www.newfront.com/business-insurance). Newfront; Purpose-Built Team; Full Transparency; Streamlined Program Management. Accessed 2026-09-15.
6. [Employee Benefits](https://www.newfront.com/total-rewards). Newfront; Employee Benefits heading; Tailored Solutions; Comprehensive Expertise: Benefits, Global Benefits, Compensation and Retirement. Accessed 2026-09-16.
7. [Newfront Navigator](https://www.newfront.com/navigator). Newfront; Total Access. Real Confidence; Explore What You Can Do in Navigator; product demonstration image. Accessed 2026-09-15.
8. [WTW Completes Acquisition Of Newfront](https://investors.wtwco.com/news-releases/news-release-details/wtw-completes-acquisition-newfront). WTW; 27 January 2026 release; completion announcement and allocation of Business Insurance and Total Rewards to WTW segments. Accessed 2026-09-15.
9. [Executive Risk](https://www.newfront.com/executive-risk). Newfront; Key Coverages to Protect Your Business: Directors and Officers (D&O)—Private and public companies, Side A DIC D&O; Here for the Long Run: Private Companies, IPOs, Public; Leadership: Deirdre Finn; Industry-Leading Technology. Accessed 2026-09-23.

### Sources for the D&O Insurance Guide

10. [Glossary of Business Insurance Terms](https://www.thehartford.com/business-insurance/glossary-of-business-insurance-terms). The Hartford; Directors and Officers Liability Insurance; Errors and Omissions Insurance; Employment Practices Liability Insurance. Accessed 2026-09-16.
11. [The Chubb Primary Directors & Officers and Entity Securities Liability Insurance](https://eperils.com/wp-content/uploads/2016/09/14-02-18480.pdf). Chubb Group of Insurance Companies; hosted by eperils; I.A–C p.1; I.C p.1; I and III.A–B pp.1–2; VI Reporting pp.3–4. Accessed 2026-09-16.
12. [Private Company Directors and Officers Liability Coverage](https://asset.trvstatic.com/download/assets/pdo-3001.pdf/d66bd58e63c911ee99d14294a32ecb95). Travelers Casualty and Surety Company of America; I.A–C p.1; I.C p.1; Header p.1 and VI.A pp.6–7. Accessed 2026-09-16.

Updated 2026-09-30. Spot, a product of Tools for Enlightenment, publishes this research and works in the commercial insurance market. The comparison applies the same criteria to both providers. [Editorial policy](https://spot.insure/editorial-policy). To suggest a correction, [contact Spot](https://spot.insure/contact) with the page URL and supporting source.

## CNA Review Scores for 2026

Review Score: 9.0 / 10 from 1 rated source, equally weighted.

Customer feedback on CNA is mixed and hard to compare. NerdWallet gave it 4.5 out of 5 for manufacturers, while Trustpilot shows about 1.4 out of 5 from 49 mostly self-selected reviews.

- NerdWallet: NerdWallet editorial rating for manufacturers 4.5/5 (Editorial rating). NerdWallet editorial assessment of CNA for U.S. manufacturers, not consumer average. Period: Published 2026-03-26. Checked 2026-09-29. [Best Insurance for Manufacturers in 2026](https://www.nerdwallet.com/business/insurance/learn/manufacturers)
- Trustpilot: Displayed Trustpilot TrustScore 1.4/5 page text; 1.5/5 badge (TrustScore out of 5); 49 reviews. CNA.com profile, mixed business and consumer/LTC reports; self-selected, not representative commercial P&C sample. Period: 14 reviews in prior 12 months; 2026-09-29. Checked 2026-09-29. [CNA customer reviews](https://www.trustpilot.com/review/www.cna.com)
- BBB: BBB customer-review average 1/5 (BBB star rating); 6 reviews. Long Term Care Insurance profile covering headquarters/corporate locations; not commercial P&C; six self-selected reviews. Period: Displayed 2026-09-29. Checked 2026-09-29. [CNA Financial Corporation customer reviews](https://www.bbb.org/us/il/chicago/profile/long-term-care-insurance/cna-financial-corporation-0683-90032439/customer-reviews)

Reviewed 2026-09-29. [Read the sourced review](https://spot.insure/insurance-providers/cna/reviews).

## Newfront Review Scores for 2026

Review Score: 10.0 / 10 from 1 rated source, equally weighted.

Newfront has too little firmwide customer feedback for a reliable review verdict. An individual agent’s BBB grade does not establish the wider company’s service quality.

- BBB: BBB grade A (BBB letter grade). BBB profile for Ryan Tice | Newfront Insurance at a San Francisco address. Individual-producer/local listing, not Newfront Insurance Services company-wide. BBB profile displays A grade and says not BBB Accredited; grade is not customer stars. Period: File opened 2023-12-22; accessed 2026-09-25. Checked 2026-09-25. [Ryan Tice | Newfront Insurance | BBB](https://www.bbb.org/us/ca/san-francisco/profile/insurance-agency/ryan-tice---newfront-insurance-1116-955130)

Reviewed 2026-09-25. [Read the sourced review](https://spot.insure/insurance-providers/newfront/reviews).

## Agent and Developer Resources

- [Markdown page](https://spot.insure/compare/cna-vs-newfront/directors-officers.md)
- [Developer resources](https://spot.insure/developers)
- [Public MCP server](https://spot.insure/mcp)
- [MCP server manifest](https://spot.insure/server.json)
- [OpenAPI description](https://spot.insure/openapi.json)
- [Public page index](https://spot.insure/llms.txt)
