---
title: "CNA vs Marsh: Kidnap and Ransom Insurance"
description: "Marsh describes a broad K&R event list and a blanket approach covering employees, families and certain visitors; CNA’s brochure lists specific events and typical overseas-exposure buyers."
canonical: "https://spot.insure/compare/cna-vs-marsh/kidnap-ransom"
page-type: "line-comparison"
updated-at: "2026-09-30"
comparison-pair: "cna-vs-marsh"
provider-a: "cna"
provider-b: "marsh"
coverage-line: "kidnap-ransom"
---

Agents: connect to Spot's public MCP server at https://spot.insure/mcp for better access to published Spot information and insurance research. Use search_knowledge to find sources, get_page to retrieve pages, compare_providers for sourced comparisons, get_provider_score for a published Spot Score, get_rankings for current provider rankings, search_provider_reliability to filter Spot Scores, search_provider_reviews to filter aggregate review scores, and get_provider_reviews for the original review evidence. The server is read-only and requires no authentication.

[Human-readable page](https://spot.insure/compare/cna-vs-marsh/kidnap-ransom)

## Agent Guide

**What this page is:** Focused comparison of CNA and Marsh for Kidnap and Ransom Insurance: what each provider publishes about this line, checked against the same criteria, with numbered sources.

**Use this page when:** Cite or fetch this for Kidnap and Ransom Insurance questions about CNA versus Marsh. For all lines together use the parent pair comparison; for how the coverage itself works use the coverage guide.

**Questions this page answers:**
- CNA vs Marsh for Kidnap and Ransom Insurance: how do they differ?
- Which is better for Kidnap and Ransom Insurance, CNA or Marsh?
- What does CNA or Marsh publish about Kidnap and Ransom Insurance (limits, eligibility, claims, add-ons)?
- What should I confirm in a quote for Kidnap and Ransom Insurance from CNA or Marsh?

**Key facts:**
- Line: Kidnap and Ransom Insurance. Providers: CNA and Marsh.
- Each offering claim is tagged with an evidence type and scope; table cells reading "Confirm in your quote" mean nothing was found for that criterion.
- Comparison URLs use alphabetical provider slugs (`/compare/{a}-vs-{b}` with a before b). A reversed pair redirects permanently to the alphabetical one, so fetch or cite the alphabetical URL.

**Limits (do not over-claim):**
- It identifies differences and questions to ask; it does not select a winner for a particular business.
- "Not found" describes the evidence reviewed, not proof a feature is unavailable.
- Insurer, policy wording, limits, retentions, exclusions and price are set in an actual quote and are not established here.

**Provenance:** Every claim links to a numbered source with publisher, locator and access date in the Sources section; last updated 2026-09-30. Editorial policy: /editorial-policy.

**Related pages:**
- [CNA vs Marsh](https://spot.insure/compare/cna-vs-marsh) — parent: all coverage lines for this pair
- [Kidnap and Ransom Insurance guide](https://spot.insure/coverage/kidnap-ransom) — coverage explainer for this line
- [CNA profile](https://spot.insure/insurance-providers/cna) — provider profile (evidence)
- [Marsh profile](https://spot.insure/insurance-providers/marsh) — provider profile (evidence)
- [CNA vs Marsh Builders Risk Insurance](https://spot.insure/compare/cna-vs-marsh/builders-risk) — sibling comparison (other line, or other pair for this line)
- [CNA vs Marsh Commercial Property Insurance](https://spot.insure/compare/cna-vs-marsh/commercial-property) — sibling comparison (other line, or other pair for this line)
- [CNA vs Marsh Crime Insurance](https://spot.insure/compare/cna-vs-marsh/crime) — sibling comparison (other line, or other pair for this line)
- [CNA vs Marsh Cyber Insurance](https://spot.insure/compare/cna-vs-marsh/cyber) — sibling comparison (other line, or other pair for this line)
- [CNA vs Marsh D&O Insurance](https://spot.insure/compare/cna-vs-marsh/directors-officers) — sibling comparison (other line, or other pair for this line)
- [CNA vs Marsh Employment Practices Liability Insurance](https://spot.insure/compare/cna-vs-marsh/employment-practices) — sibling comparison (other line, or other pair for this line)
- [CNA vs Marsh Equipment Breakdown Insurance](https://spot.insure/compare/cna-vs-marsh/equipment-breakdown) — sibling comparison (other line, or other pair for this line)
- [CNA vs Marsh Fidelity Bonds](https://spot.insure/compare/cna-vs-marsh/fidelity-bonds) — sibling comparison (other line, or other pair for this line)
- [CNA vs Marsh Fiduciary Liability Insurance](https://spot.insure/compare/cna-vs-marsh/fiduciary) — sibling comparison (other line, or other pair for this line)
- [CNA vs Marsh Management Liability Insurance](https://spot.insure/compare/cna-vs-marsh/management-liability) — sibling comparison (other line, or other pair for this line)
- [CNA vs Marsh Media Liability Insurance](https://spot.insure/compare/cna-vs-marsh/media) — sibling comparison (other line, or other pair for this line)
- [CNA vs Marsh Professional Liability (E&O) Insurance](https://spot.insure/compare/cna-vs-marsh/professional-errors-omissions) — sibling comparison (other line, or other pair for this line)
- [CNA vs Marsh Surety Bonds](https://spot.insure/compare/cna-vs-marsh/surety-bonds) — sibling comparison (other line, or other pair for this line)
- [CNA vs Marsh Tech E&O Insurance](https://spot.insure/compare/cna-vs-marsh/technology-errors-omissions) — sibling comparison (other line, or other pair for this line)
- [CNA vs Marsh Workers’ Compensation Insurance](https://spot.insure/compare/cna-vs-marsh/workers-compensation) — sibling comparison (other line, or other pair for this line)
- [AIG vs CNA Kidnap and Ransom Insurance](https://spot.insure/compare/aig-vs-cna/kidnap-ransom) — sibling comparison (other line, or other pair for this line)
- [AIG vs Marsh Kidnap and Ransom Insurance](https://spot.insure/compare/aig-vs-marsh/kidnap-ransom) — sibling comparison (other line, or other pair for this line)
- [Aon vs CNA Kidnap and Ransom Insurance](https://spot.insure/compare/aon-vs-cna/kidnap-ransom) — sibling comparison (other line, or other pair for this line)
- [Aon vs Marsh Kidnap and Ransom Insurance](https://spot.insure/compare/aon-vs-marsh/kidnap-ransom) — sibling comparison (other line, or other pair for this line)
- [The Baldwin Group vs CNA Kidnap and Ransom Insurance](https://spot.insure/compare/baldwin-vs-cna/kidnap-ransom) — sibling comparison (other line, or other pair for this line)
- [The Baldwin Group vs Marsh Kidnap and Ransom Insurance](https://spot.insure/compare/baldwin-vs-marsh/kidnap-ransom) — sibling comparison (other line, or other pair for this line)

# CNA vs Marsh: How Do They Compare for Kidnap and Ransom Insurance?

Marsh describes a broad K&R event list and a blanket approach covering employees, families and certain visitors; CNA’s brochure lists specific events and typical overseas-exposure buyers.

## How to Use the CNA vs Marsh Kidnap and Ransom Insurance Comparison

Use this comparison to evaluate CNA and Marsh for Kidnap and Ransom Insurance against the same documented criteria. It identifies differences and questions to confirm; it does not select a winner for a particular business. Offering claims are what each provider publishes about this line unless marked otherwise. “Not found” describes the evidence reviewed, not proof that a feature is unavailable. Confirm the insurer, policy wording, limits, retentions, exclusions and cost in an actual quote.

## CNA vs Marsh Kidnap and Ransom Insurance Summary

Marsh’s placement description includes emergency evacuation, active-shooter incidents and several groups beyond employees and families. CNA’s cited 2012 brochure names kidnapping, extortion, hijack and detention and overseas-exposed organizations. [4](https://www.cna.com/products/management-liability "Management Liability Insurance and Professional Liability") [5](https://www.cna.com/sites/default/files/assets/abcfdcbb-6e1d-4ddc-86b2-510317192f83/KRESSKidnapRansomExtortion_CNA.pdf?fid= "Kidnap, Ransom and Extortion Coverage From CNA") [10](https://www.marsh.com/en/services/kidnap-ransom-risk-management.html "Kidnap & Ransom")

## CNA Small Business Insurance: Products, Agents and Service

CNA directs small-business buyers to independent agents and describes CNA Connect as a businessowners policy for more than 600 small-business classes. Issuer and availability vary by policy and state, so confirm both in a quote. [1](https://www.cna.com/solutions/small-business "Insurance for Small Businesses") [2](https://www.cna.com/products/cna-connect "CNA Connect Small Businessowners Policy (BOP) | CNA Insurance") [3](https://www.cna.com/cnadisclaimer/generaldisclaimer "General Disclaimer")

[CNA profile](https://spot.insure/insurance-providers/cna)

## What Is Marsh?

Marsh suits technology and larger businesses seeking specialist cyber placement or broad global risk advice; small firms wanting a quick standard quote should compare its MMA route or digital agencies. [6](https://www.marsh.com/en/home.html "Marsh | Leader in risk, strategy, people, and investments") [7](https://www.marsh.com/content/dam/marsh/Documents/PDF/US-en/us-client-compensation-guide.pdf "Compensation guide for US clients") [8](https://www.marsh.com/en/services/marsh-mclennan-agency.html "Marsh McLennan Agency (MMA)") [9](https://www.marsh.com/en/industries/technology.html "Technology | Insurance Broking & Risk Management")

[Marsh profile](https://spot.insure/insurance-providers/marsh)

## What Is Kidnap and Ransom Insurance?

Kidnap and ransom insurance provides financial protection for specified kidnapping and extortion events and gives the business access to a crisis-response firm. Check who is insured, which events are named, and how territory and sanctions terms apply to your actual travel. [12](https://www.travelers.com/business-insurance/professional-liability-insurance/apps-forms/kidnap-ransom "Kidnap and Ransom Applications and Forms") [13](https://www.chubb.com/us-en/business-insurance/the-chubb-primary-kidnap-ransom-extortion-insurance.html "The Chubb Primary Kidnap Ransom and Extortion Insurance") [14](https://asset.trvstatic.com/download/assets/ker-16001.pdf/fec9c08a63ca11eea3d58e94a50adee5 "Kidnap and Ransom Coverage")

## What Are the Key Differences Between CNA and Marsh Kidnap and Ransom Insurance?

### Events and people described

Marsh says K&R policies typically address kidnapping, extortion, detention, hijacking, threats, disappearance, active-shooter incidents, political evacuation and repatriation, among other events. It also says corporate policies it arranges typically cover directors, officers, employees and families, and automatically include guests, customers, contractors and consultants under the company’s duty of care. CNA’s older brochure names kidnapping, extortion, hijack and detention. Compare each event and insured-person definition in the proposed wording. [10](https://www.marsh.com/en/services/kidnap-ransom-risk-management.html "Kidnap & Ransom") [4](https://www.cna.com/products/management-liability "Management Liability Insurance and Professional Liability") [5](https://www.cna.com/sites/default/files/assets/abcfdcbb-6e1d-4ddc-86b2-510317192f83/KRESSKidnapRansomExtortion_CNA.pdf?fid= "Kidnap, Ransom and Extortion Coverage From CNA")

### Crisis response and evidence age

Marsh describes immediate, guaranteed access to experienced response consultants, including negotiations and safe releases, and says consultant fees are unlimited regardless of crisis duration. CNA’s brochure describes red24 security advice and response support, but dates from 2012. Those descriptions differ in detail and recency; ask CNA to confirm its current response arrangement and compare consultant-fee treatment, policy limits and any sublimits across both proposals. [10](https://www.marsh.com/en/services/kidnap-ransom-risk-management.html "Kidnap & Ransom") [10](https://www.marsh.com/en/services/kidnap-ransom-risk-management.html "Kidnap & Ransom") [5](https://www.cna.com/sites/default/files/assets/abcfdcbb-6e1d-4ddc-86b2-510317192f83/KRESSKidnapRansomExtortion_CNA.pdf?fid= "Kidnap, Ransom and Extortion Coverage From CNA")

## What Should You Confirm in CNA and Marsh Kidnap and Ransom Insurance Quotes?

- Ask Marsh which covered-person and event definitions, including evacuation and consultants, appear in the proposed form. [10](https://www.marsh.com/en/services/kidnap-ransom-risk-management.html "Kidnap & Ransom")
- Ask CNA to confirm current red24 access and provide current limits, fees and exclusions. [4](https://www.cna.com/products/management-liability "Management Liability Insurance and Professional Liability")

## CNA vs Marsh Kidnap and Ransom Insurance Compared

| Criteria | Kidnap, Ransom and Extortion | Marsh Kidnap & Ransom Insurance Brokerage |
| --- | --- | --- |
| Role in This Line | Confirm in your quote. | Marsh's risk management practice places kidnap and ransom (K&R) insurance and pairs it with crisis-response services; MMA also lists kidnap and ransom within its executive and professional liability practice. [10](https://www.marsh.com/en/services/kidnap-ransom-risk-management.html "Kidnap & Ransom") [11](https://www.marshmma.com/us/solutions/executive-and-professional-liability.html "Expert Executive and Professional Liability Insurance") (Evidence: Company-reported; scope: Marsh kidnap and ransom page and MMA executive and professional liability page..) |
| Issuing Insurer | Confirm in your quote. | The reviewed page does not name a specific K&R insurer. [10](https://www.marsh.com/en/services/kidnap-ransom-risk-management.html "Kidnap & Ransom") (Evidence: Not publicly disclosed; scope: Kidnap and ransom page as read on 2026-09-23..) |
| Who It’s For | CNA’s 2012 brochure identifies organizations with overseas travelers or operations among typical buyers and names manufacturers, professional-services firms, hospitals, financial institutions, technology and construction companies. [5](https://www.cna.com/sites/default/files/assets/abcfdcbb-6e1d-4ddc-86b2-510317192f83/KRESSKidnapRansomExtortion_CNA.pdf?fid= "Kidnap, Ransom and Extortion Coverage From CNA") (Evidence: Company-reported; scope: Historical target examples are not current underwriting rules or eligibility guarantees..) | Marsh targets K&R coverage at multinational organizations and NGOs with international operations, companies with overseas contract work or foreign travel, and domestic companies whose workforce or executives face extortive-crime exposure. [10](https://www.marsh.com/en/services/kidnap-ransom-risk-management.html "Kidnap & Ransom") (Evidence: Company-reported; scope: Kidnap and ransom page, Who needs kidnap and ransom insurance? FAQ..) |
| Coverage Features | CNA’s current Management Liability page lists Kidnap, Ransom and Extortion; the older CNA brochure describes insured events including kidnapping, extortion, hijack and detention. [4](https://www.cna.com/products/management-liability "Management Liability Insurance and Professional Liability") [5](https://www.cna.com/sites/default/files/assets/abcfdcbb-6e1d-4ddc-86b2-510317192f83/KRESSKidnapRansomExtortion_CNA.pdf?fid= "Kidnap, Ransom and Extortion Coverage From CNA") (Evidence: Company-reported; scope: The current page confirms catalogue membership; 2012 brochure details are historical marketing and may not match current forms..) | Marsh says a K&R policy typically covers kidnap, extortion, detention, hijacking, threats, disappearance, active shooter incidents, emergency political evacuation and repatriation, hostage crises and violent assaults, along with unlimited coverage for response-consultant fees regardless of crisis duration. [10](https://www.marsh.com/en/services/kidnap-ransom-risk-management.html "Kidnap & Ransom") (Evidence: Company-reported; scope: Kidnap and ransom page FAQs; illustrative policy description, not a specific policy form..)<br><br>Marsh says companies typically insure all directors, officers, employees and their families under one blanket policy. Corporate K&R policies it arranges also automatically include guests, customers, contractors and consultants under the company's duty of care. [10](https://www.marsh.com/en/services/kidnap-ransom-risk-management.html "Kidnap & Ransom") (Evidence: Company-reported; scope: Kidnap and ransom page, Who can be covered? FAQ..) |
| Risk Services | The brochure describes access to crisis-response services from red24, including security advice and response support. [5](https://www.cna.com/sites/default/files/assets/abcfdcbb-6e1d-4ddc-86b2-510317192f83/KRESSKidnapRansomExtortion_CNA.pdf?fid= "Kidnap, Ransom and Extortion Coverage From CNA") (Evidence: Company-reported; scope: The 2012 source does not establish the current vendor arrangement or services attached to a present-day quote..) | Marsh says K&R policies provide immediate, guaranteed access to experienced response consultants who assist with crisis aspects such as negotiations and safe releases, working discreetly alongside law enforcement. [10](https://www.marsh.com/en/services/kidnap-ransom-risk-management.html "Kidnap & Ransom") (Evidence: Company-reported; scope: Kidnap and ransom page..) |
| How to Apply | CNA’s current Management Liability page tells agents to request applications through the Agent Center. [4](https://www.cna.com/products/management-liability "Management Liability Insurance and Professional Liability") (Evidence: Company-reported; scope: This is a general management-liability submission direction; the page does not describe a buyer-direct K&R flow..) | Confirm in your quote. |

## Related Pages for CNA vs Marsh Kidnap and Ransom Insurance

- [CNA vs Marsh](https://spot.insure/compare/cna-vs-marsh): all coverage lines, business roles, service and claims.
- [What Is Kidnap and Ransom Insurance?](https://spot.insure/coverage/kidnap-ransom): Kidnap and ransom insurance provides financial protection for specified kidnapping and extortion events and access to crisis-response experts; check fit with your travel destinations.
- [CNA vs Marsh Builders Risk Insurance](https://spot.insure/compare/cna-vs-marsh/builders-risk)
- [CNA vs Marsh Commercial Property Insurance](https://spot.insure/compare/cna-vs-marsh/commercial-property)
- [CNA vs Marsh Crime Insurance](https://spot.insure/compare/cna-vs-marsh/crime)
- [CNA vs Marsh Cyber Insurance](https://spot.insure/compare/cna-vs-marsh/cyber)
- [CNA vs Marsh D&O Insurance](https://spot.insure/compare/cna-vs-marsh/directors-officers)
- [CNA vs Marsh Employment Practices Liability Insurance](https://spot.insure/compare/cna-vs-marsh/employment-practices)
- [CNA vs Marsh Equipment Breakdown Insurance](https://spot.insure/compare/cna-vs-marsh/equipment-breakdown)
- [CNA vs Marsh Fidelity Bonds](https://spot.insure/compare/cna-vs-marsh/fidelity-bonds)
- [CNA vs Marsh Fiduciary Liability Insurance](https://spot.insure/compare/cna-vs-marsh/fiduciary)
- [CNA vs Marsh Management Liability Insurance](https://spot.insure/compare/cna-vs-marsh/management-liability)
- [CNA vs Marsh Media Liability Insurance](https://spot.insure/compare/cna-vs-marsh/media)
- [CNA vs Marsh Professional Liability (E&O) Insurance](https://spot.insure/compare/cna-vs-marsh/professional-errors-omissions)
- [CNA vs Marsh Surety Bonds](https://spot.insure/compare/cna-vs-marsh/surety-bonds)
- [CNA vs Marsh Tech E&O Insurance](https://spot.insure/compare/cna-vs-marsh/technology-errors-omissions)
- [CNA vs Marsh Workers’ Compensation Insurance](https://spot.insure/compare/cna-vs-marsh/workers-compensation)
- [AIG vs CNA Kidnap and Ransom Insurance](https://spot.insure/compare/aig-vs-cna/kidnap-ransom)
- [AIG vs Marsh Kidnap and Ransom Insurance](https://spot.insure/compare/aig-vs-marsh/kidnap-ransom)
- [Aon vs CNA Kidnap and Ransom Insurance](https://spot.insure/compare/aon-vs-cna/kidnap-ransom)
- [Aon vs Marsh Kidnap and Ransom Insurance](https://spot.insure/compare/aon-vs-marsh/kidnap-ransom)
- [The Baldwin Group vs CNA Kidnap and Ransom Insurance](https://spot.insure/compare/baldwin-vs-cna/kidnap-ransom)
- [The Baldwin Group vs Marsh Kidnap and Ransom Insurance](https://spot.insure/compare/baldwin-vs-marsh/kidnap-ransom)

## Sources for CNA vs Marsh Kidnap and Ransom Insurance

### Sources About CNA

1. [Insurance for Small Businesses](https://www.cna.com/solutions/small-business). CNA; Insurance for Small Businesses, lines 38-50 and 65-67 (CNA Central and agent route); lines 79-106 (product and stated appetite lists); page footer line 132 (CNA registered service mark).. Accessed 2026-09-28.
2. [CNA Connect Small Businessowners Policy (BOP) | CNA Insurance](https://www.cna.com/products/cna-connect). CNA; CNA Connect; coverages, product range, services. Accessed 2026-09-28.
3. [General Disclaimer](https://www.cna.com/cnadisclaimer/generaldisclaimer). CNA; General Disclaimer paragraphs 1 and 5 (HTML lines 24 and 28): CNA describes Continental Casualty Company and its relevant affiliates; references to CNA may include one or more CCC affiliates; each particular policy/product/service is the responsibility only of the specific CNA company that issues or supplies it. Footer line 57 identifies CNA Financial Corporation as trademark registrant. Re-read 2026-09-29.. Accessed 2026-09-29.
4. [Management Liability Insurance and Professional Liability](https://www.cna.com/products/management-liability). CNA; Current U.S. page: management liability names crime and kidnap/ransom/extortion; lists management product coverages and Epack 3 modular structure, application channel and caveats. Retrieved 2026-09-30.. Accessed 2026-09-30.
5. [Kidnap, Ransom and Extortion Coverage From CNA](https://www.cna.com/sites/default/files/assets/abcfdcbb-6e1d-4ddc-86b2-510317192f83/KRESSKidnapRansomExtortion_CNA.pdf?fid=). CNA; Official brochure: named insured persons, event categories, crisis response services, target buyers and worldwide wording; dated KRESS FL 040412 (2012), historical product summary, not evidence all provisions remain current. Retrieved 2026-09-30.. Accessed 2026-09-30.

### Sources About Marsh

6. [Marsh | Leader in risk, strategy, people, and investments](https://www.marsh.com/en/home.html). Marsh; Hero and capability tiles; FAQ: What does Marsh do?; industries served; Is Marsh the same as Marsh McLennan? January 2026 brand change. Accessed 2026-09-16.
7. [Compensation guide for US clients](https://www.marsh.com/content/dam/marsh/Documents/PDF/US-en/us-client-compensation-guide.pdf). Marsh; US broking segments; broker role; retail commissions, client fees, wholesale, insurer consulting, contingent and supplemental commissions; Marsh LLC and Marsh USA LLC; page 3: broker role and Marsh & McLennan Agency segment; page 7: copyright © 2024 Marsh LLC. Accessed 2026-09-16.
8. [Marsh McLennan Agency (MMA)](https://www.marsh.com/en/services/marsh-mclennan-agency.html). Marsh; Middle-market US organizations; wholly-owned subsidiary; business insurance, employee health and benefits, retirement, private client. Accessed 2026-09-16.
9. [Technology | Insurance Broking & Risk Management](https://www.marsh.com/en/industries/technology.html). Marsh; Opening Technology Practice description; practice links including data center insurance, fintech and Stratus; Talk to us. Accessed 2026-09-16.
10. [Kidnap & Ransom](https://www.marsh.com/en/services/kidnap-ransom-risk-management.html). Marsh; Opening positioning; FAQs: How does kidnap and ransom insurance work?; Who needs kidnap and ransom insurance?; What does kidnap and ransom insurance cover?; Who can be covered by kidnap and ransom insurance?. Accessed 2026-09-23.
11. [Expert Executive and Professional Liability Insurance](https://www.marshmma.com/us/solutions/executive-and-professional-liability.html). Marsh McLennan Agency; Our policies include D&O, E&O, EPL, commercial crime/fidelity, network security privacy risk/cyber, fiduciary, media liability, IP, architects and engineers, lawyers professional, and kidnap and ransom. Accessed 2026-09-23.

### Sources for the Kidnap and Ransom Insurance Guide

12. [Kidnap and Ransom Applications and Forms](https://www.travelers.com/business-insurance/professional-liability-insurance/apps-forms/kidnap-ransom). Travelers; Opening; Applications; Sample policy forms. Accessed 2026-09-16.
13. [The Chubb Primary Kidnap Ransom and Extortion Insurance](https://www.chubb.com/us-en/business-insurance/the-chubb-primary-kidnap-ransom-extortion-insurance.html). Chubb; Opening; Kidnap, Ransom & Extortion Insurance Highlights. Accessed 2026-09-16.
14. [Kidnap and Ransom Coverage](https://asset.trvstatic.com/download/assets/ker-16001.pdf/fec9c08a63ca11eea3d58e94a50adee5). Travelers; I pp.1–2; III pp.3–9; IV p.9; V pp.10–13. Accessed 2026-09-16.

Updated 2026-09-30. Spot, a product of Tools for Enlightenment, publishes this research and works in the commercial insurance market. The comparison applies the same criteria to both providers. [Editorial policy](https://spot.insure/editorial-policy). To suggest a correction, [contact Spot](https://spot.insure/contact) with the page URL and supporting source.

## CNA Review Scores for 2026

Review Score: 9.0 / 10 from 1 rated source, equally weighted.

Customer feedback on CNA is mixed and hard to compare. NerdWallet gave it 4.5 out of 5 for manufacturers, while Trustpilot shows about 1.4 out of 5 from 49 mostly self-selected reviews.

- NerdWallet: NerdWallet editorial rating for manufacturers 4.5/5 (Editorial rating). NerdWallet editorial assessment of CNA for U.S. manufacturers, not consumer average. Period: Published 2026-03-26. Checked 2026-09-29. [Best Insurance for Manufacturers in 2026](https://www.nerdwallet.com/business/insurance/learn/manufacturers)
- Trustpilot: Displayed Trustpilot TrustScore 1.4/5 page text; 1.5/5 badge (TrustScore out of 5); 49 reviews. CNA.com profile, mixed business and consumer/LTC reports; self-selected, not representative commercial P&C sample. Period: 14 reviews in prior 12 months; 2026-09-29. Checked 2026-09-29. [CNA customer reviews](https://www.trustpilot.com/review/www.cna.com)
- BBB: BBB customer-review average 1/5 (BBB star rating); 6 reviews. Long Term Care Insurance profile covering headquarters/corporate locations; not commercial P&C; six self-selected reviews. Period: Displayed 2026-09-29. Checked 2026-09-29. [CNA Financial Corporation customer reviews](https://www.bbb.org/us/il/chicago/profile/long-term-care-insurance/cna-financial-corporation-0683-90032439/customer-reviews)

Reviewed 2026-09-29. [Read the sourced review](https://spot.insure/insurance-providers/cna/reviews).

## Marsh Review Scores for 2026

Review Score: 5.8 / 10 from 2 rated sources, equally weighted.

Marsh’s global Trustpilot profile has a poor 1.3/5 score. Treat it as a service warning to investigate with your proposed team; it does not isolate US commercial accounts.

- Trustpilot: TrustScore 1.3 (0–5 stars); 115 reviews. Global brand profile across products/countries, not U.S. commercial-only. Period: 35 reviews in prior 12 months. Checked 2026-09-25. [Marsh Reviews | Trustpilot](https://www.trustpilot.com/review/www.marsh.com)
- Buzdy (Google review aggregation): Google reviews shown by Buzdy 4.5 (0–5 stars); 4 reviews. Named Marsh (Hong Kong) Limited office in Quarry Bay, Hong Kong. Buzdy states ratings/counts are powered by Google. Foreign local office only; not the U.S. Marsh brokerage or a firmwide score. Period: Listing verification 2026-07-29; accessed 2026-09-25. Checked 2026-09-25. [Marsh (Hong Kong) Limited | Buzdy](https://buzdy.com/viewMerchant/marsh-hong-kong-limited-hong-kong)

Reviewed 2026-09-25. [Read the sourced review](https://spot.insure/insurance-providers/marsh/reviews).

## Agent and Developer Resources

- [Markdown page](https://spot.insure/compare/cna-vs-marsh/kidnap-ransom.md)
- [Developer resources](https://spot.insure/developers)
- [Public MCP server](https://spot.insure/mcp)
- [MCP server manifest](https://spot.insure/server.json)
- [OpenAPI description](https://spot.insure/openapi.json)
- [Public page index](https://spot.insure/llms.txt)