---
title: "CNA vs Marsh"
description: "Compare CNA’s agent-directed small-business route with Marsh’s documented business role and buying or service model."
canonical: "https://spot.insure/compare/cna-vs-marsh"
page-type: "provider-comparison"
updated-at: "2026-09-30"
---

Agents: connect to Spot's public MCP server at https://spot.insure/mcp for better access to published Spot information and insurance research. Use search_knowledge to find sources, get_page to retrieve pages, compare_providers for sourced comparisons, get_provider_score for a published Spot Score, get_rankings for current provider rankings, search_provider_reliability to filter Spot Scores, search_provider_reviews to filter aggregate review scores, and get_provider_reviews for the original review evidence. The server is read-only and requires no authentication.

[Human-readable page](https://spot.insure/compare/cna-vs-marsh)

# CNA vs Marsh

Compare CNA’s agent-directed small-business route with Marsh’s documented business role and buying or service model.

## Before You Quote

Ask each provider about eligibility, the issuing insurer, policy wording, limits, retentions, exclusions and costs for your business.

## Highlights

CNA directs small-business buyers to agents, while Marsh’s published materials document its application route. Compare how each handles your submission and policy support, then confirm the actual insurer, terms, and service contact in writing. [3](https://www.cna.com/solutions/small-business "Insurance for Small Businesses") [50](https://www.marsh.com/en/contact-us/contact-select.html "Contact us inquiries")

## Provider Reliability Assessments

These sourced assessments are shown for context; this comparison does not select a winner.

### CNA

Role: Insurance carrier.

Carrier & MGA Spot Score: **No Spot Score**. Assessed 2026-09-29; review due 2026-10-29. Excluded factors: Financial Resilience (The supplied evidence did not support a score for Financial Resilience; this factor is excluded, not scored as zero. Canonical evidence gaps: AM Best's own page for Continental Casualty could not be opened (blocked to automated access). The A+ rating is taken from CNA's annual report.; Licenses were checked in California only, for two companies. The other named CNA companies and other states were not checked.; No company-by-company statutory surplus and no policy-to-issuer mapping were reviewed.; Regulator searches covered New York and Texas actions found by web search, not every state. A separate 2024 New York filing-timeliness fine surfaced in a search summary but was not opened, so it is not counted.; CNA publishes no claims response-time commitments or staffing counts on the claims page.); Carrier-Network Strength (The supplied evidence did not support a score for Carrier-Network Strength; this factor is excluded, not scored as zero. Canonical evidence gaps: AM Best's own page for Continental Casualty could not be opened (blocked to automated access). The A+ rating is taken from CNA's annual report.; Licenses were checked in California only, for two companies. The other named CNA companies and other states were not checked.; No company-by-company statutory surplus and no policy-to-issuer mapping were reviewed.; Regulator searches covered New York and Texas actions found by web search, not every state. A separate 2024 New York filing-timeliness fine surfaced in a search summary but was not opened, so it is not counted.; CNA publishes no claims response-time commitments or staffing counts on the claims page.).

Read the [full reliability assessment](https://spot.insure/insurance-providers/cna/reliability).

### Marsh

Role: Broker.

Broker Spot Score: **5.6/10** (partial score; 45% of this role's weighting included). Assessed 2026-09-22; review due 2026-10-22. Excluded factors: Carrier-Network Strength (The reviewed evidence does not name the carrier and capacity arrangements behind the assessed programs, so the relationships cannot be assessed.); Regulatory Conduct (A complete, exact-entity regulatory-conduct review for the preceding five years is unavailable.).

Read the [full reliability assessment](https://spot.insure/insurance-providers/marsh/reliability).

## CNA Reviews

Review Score: 9.0 / 10 from 1 rated source, equally weighted.

Customer feedback on CNA is mixed and hard to compare. NerdWallet gave it 4.5 out of 5 for manufacturers, while Trustpilot shows about 1.4 out of 5 from 49 mostly self-selected reviews.

- NerdWallet: NerdWallet editorial rating for manufacturers 4.5/5 (Editorial rating). NerdWallet editorial assessment of CNA for U.S. manufacturers, not consumer average. Period: Published 2026-03-26. Checked 2026-09-29. [Best Insurance for Manufacturers in 2026](https://www.nerdwallet.com/business/insurance/learn/manufacturers)
- Trustpilot: Displayed Trustpilot TrustScore 1.4/5 page text; 1.5/5 badge (TrustScore out of 5); 49 reviews. CNA.com profile, mixed business and consumer/LTC reports; self-selected, not representative commercial P&C sample. Period: 14 reviews in prior 12 months; 2026-09-29. Checked 2026-09-29. [CNA customer reviews](https://www.trustpilot.com/review/www.cna.com)
- BBB: BBB customer-review average 1/5 (BBB star rating); 6 reviews. Long Term Care Insurance profile covering headquarters/corporate locations; not commercial P&C; six self-selected reviews. Period: Displayed 2026-09-29. Checked 2026-09-29. [CNA Financial Corporation customer reviews](https://www.bbb.org/us/il/chicago/profile/long-term-care-insurance/cna-financial-corporation-0683-90032439/customer-reviews)

Reviewed 2026-09-29. [Read the sourced review](https://spot.insure/insurance-providers/cna/reviews).

## Marsh Reviews

Review Score: 5.8 / 10 from 2 rated sources, equally weighted.

Marsh’s global Trustpilot profile has a poor 1.3/5 score. Treat it as a service warning to investigate with your proposed team; it does not isolate US commercial accounts.

- Trustpilot: TrustScore 1.3 (0–5 stars); 115 reviews. Global brand profile across products/countries, not U.S. commercial-only. Period: 35 reviews in prior 12 months. Checked 2026-09-25. [Marsh Reviews | Trustpilot](https://www.trustpilot.com/review/www.marsh.com)
- Buzdy (Google review aggregation): Google reviews shown by Buzdy 4.5 (0–5 stars); 4 reviews. Named Marsh (Hong Kong) Limited office in Quarry Bay, Hong Kong. Buzdy states ratings/counts are powered by Google. Foreign local office only; not the U.S. Marsh brokerage or a firmwide score. Period: Listing verification 2026-07-29; accessed 2026-09-25. Checked 2026-09-25. [Marsh (Hong Kong) Limited | Buzdy](https://buzdy.com/viewMerchant/marsh-hong-kong-limited-hong-kong)

Reviewed 2026-09-25. [Read the sourced review](https://spot.insure/insurance-providers/marsh/reviews).





## Coverage Comparison

| Coverage Type | CNA | Marsh |
| --- | --- | --- |
| [Builders risk](https://spot.insure/coverage/builders-risk) | Listed: Inland Marine appetite category; separately, Ocean Marine lists Hull Builders Risk [31](https://www.cna.com/products/marine "Inland & Ocean Marine Insurance | CNA Insurance") | Listed: Marsh McLennan Agency (MMA), a Marsh business, arranges builders risk insurance. [61](https://www.marshmma.com/us/solutions/property.html "Property Insurance | MMA") |
| [Business owner’s policy](https://spot.insure/coverage/business-owners-policy) | Listed [9](https://www.cna.com/products/cna-connect "CNA Connect Small Businessowners Policy (BOP) | CNA Insurance") | Not listed |
| [Cargo and transit](https://spot.insure/coverage/cargo-transit) | Listed [10](https://www.cna.com/sites/default/files/assets/d76bf361-a08f-45e2-a2c1-151732208c58/2402-MKTG-ss-Ocean-Cargo-Marine-v5.pdf?ContentCache=NONE&MOD=AJPERES "Ocean Cargo | CNA") | Not listed |
| [Commercial auto](https://spot.insure/coverage/commercial-auto) | Listed [11](https://www.cna.com/products/commercial-auto "Commercial Auto Insurance for Businesses | CNA Insurance") | Not listed |
| [Commercial property](https://spot.insure/coverage/commercial-property) | Listed [12](https://www.cna.com/products/property "Commercial Property Insurance | CNA Insurance") | Listed: Marsh arranges property insurance for digital infrastructure, and Marsh McLennan Agency (MMA), a Marsh business, arranges commercial property insurance. [61](https://www.marshmma.com/us/solutions/property.html "Property Insurance | MMA") [39](https://www.marsh.com/en/industries/technology/expertise/data-center-insurance-and-risk-management-services.html "Data center insurance and risk management") [40](https://www.marsh.com/en/industries/technology/expertise/stratus.html "Stratus") |
| [Crime](https://spot.insure/coverage/crime) | Listed: named Management Liability coverage and configurable Epack 3 component [30](https://www.cna.com/products/management-liability "Management Liability Insurance and Professional Liability | CNA Insurance") | Listed: Marsh McLennan Agency (MMA), a Marsh business, arranges commercial crime insurance. [60](https://www.marshmma.com/us/solutions/executive-and-professional-liability.html "Expert Executive and Professional Liability Insurance | MMA") |
| [Cyber liability](https://spot.insure/coverage/cyber) | Listed [13](https://www.cna.com/products/cyber "Cyber Insurance - Cyber Risk Solutions | CNA Insurance") | Listed: Marsh arranges cyber insurance. [43](https://www.marsh.com/en/services/cyber-risk/expertise/cyber-insurance.html "Cyber Insurance") [59](https://www.marshmma.com/us/solutions/cyber.html "Cyber Insurance | MMA") |
| [Directors and officers](https://spot.insure/coverage/directors-officers) | Listed [14](https://www.cna.com/sites/default/files/assets/097cd07b-3b87-4f3e-94f5-f6ecddf84d7b/cna-rc-epack3-private-company-directors-officers-liability-ss.pdf?ContentCache=NONE&MOD=AJPERES "Private Company Directors & Officers Liability | CNA") | Listed: Marsh arranges directors and officers liability insurance. [46](https://www.marsh.com/en/services/financial-professional-liability/expertise/directors-and-officers-liability.html "Directors and Officers Liability (D&O)") [60](https://www.marshmma.com/us/solutions/executive-and-professional-liability.html "Expert Executive and Professional Liability Insurance | MMA") |
| [Employee health and benefits](https://spot.insure/coverage/employee-health-benefits) | Not listed | Listed: Marsh McLennan Agency (MMA), a Marsh business, arranges employee health and benefits programs. [64](https://www.marshmma.com/us/services/employee-health-and-benefits.html "Employee Health & Benefits Group Insurance | MMA") [57](https://www.marshmma.com/us/mma/about-us.html "Who We Are | MMA") [53](https://www.marsh.com/content/dam/marsh/Documents/PDF/US-en/us-client-compensation-guide.pdf "Compensation guide for US clients") |
| [Employment practices liability](https://spot.insure/coverage/employment-practices) | Listed [15](https://www.cna.com/sites/default/files/assets/0bd3b7da-eb28-4142-aa13-d068f35e7a05/cna-employment-practices-liability.pdf?ContentCache=NONE&MOD=AJPERES "Employment Practices Liability | CNA") | Listed: Marsh arranges employment practices liability insurance. [47](https://www.marsh.com/en/services/financial-professional-liability/expertise/employment-practices-liability.html "Employment Practices Liability") [60](https://www.marshmma.com/us/solutions/executive-and-professional-liability.html "Expert Executive and Professional Liability Insurance | MMA") |
| [Equipment breakdown](https://spot.insure/coverage/equipment-breakdown) | Listed [16](https://www.cna.com/products/equipment-breakdown "Equipment Breakdown Insurance | CNA Insurance") | Listed: Marsh arranges equipment breakdown insurance, including for data centers. [39](https://www.marsh.com/en/industries/technology/expertise/data-center-insurance-and-risk-management-services.html "Data center insurance and risk management") |
| [Fidelity bonds](https://spot.insure/coverage/fidelity-bonds) | Listed [17](https://www.cna.com/products/cna-surety "CNA Surety - Surety and Fidelity Bonds | CNA Insurance") | Listed: Marsh McLennan Agency (MMA), a Marsh business, arranges commercial crime and fidelity coverage. [60](https://www.marshmma.com/us/solutions/executive-and-professional-liability.html "Expert Executive and Professional Liability Insurance | MMA") |
| [Fiduciary liability](https://spot.insure/coverage/fiduciary) | Listed [18](https://www.cna.com/sites/default/files/assets/4aa227df-6712-403a-8b0a-df219c0f8cc3/CNA-Epack3-Fiduciary-SS.pdf?ContentCache=NONE&MOD=AJPERES "Fiduciary Liability | CNA") | Listed: Marsh McLennan Agency (MMA), a Marsh business, arranges fiduciary liability insurance. [60](https://www.marshmma.com/us/solutions/executive-and-professional-liability.html "Expert Executive and Professional Liability Insurance | MMA") |
| [General liability](https://spot.insure/coverage/general-liability) | Listed [19](https://www.cna.com/products/general-liability "Commercial General Liability Insurance | CNA Insurance") | Listed: Marsh arranges general liability insurance, including for data centers. [39](https://www.marsh.com/en/industries/technology/expertise/data-center-insurance-and-risk-management-services.html "Data center insurance and risk management") |
| [Hired and non-owned auto](https://spot.insure/coverage/hired-non-owned-auto) | Listed: coverage within Commercial Auto [29](https://www.cna.com/products/commercial-auto "Commercial Auto Insurance for Businesses | CNA Insurance") | Not listed |
| [Intellectual property](https://spot.insure/coverage/intellectual-property) | Not listed | Listed: Marsh McLennan Agency (MMA), a Marsh business, arranges intellectual property insurance. [60](https://www.marshmma.com/us/solutions/executive-and-professional-liability.html "Expert Executive and Professional Liability Insurance | MMA") |
| [Kidnap and ransom](https://spot.insure/coverage/kidnap-ransom) | Listed: named Management Liability coverage and configurable Epack 3 component [30](https://www.cna.com/products/management-liability "Management Liability Insurance and Professional Liability | CNA Insurance") | Listed: Marsh McLennan Agency (MMA), a Marsh business, arranges kidnap and ransom insurance. [60](https://www.marshmma.com/us/solutions/executive-and-professional-liability.html "Expert Executive and Professional Liability Insurance | MMA") |
| [Management liability](https://spot.insure/coverage/management-liability) | Listed [21](https://www.cna.com/products/management-liability "Management Liability Insurance and Professional Liability | CNA Insurance") | Listed: Marsh arranges management liability insurance. [60](https://www.marshmma.com/us/solutions/executive-and-professional-liability.html "Expert Executive and Professional Liability Insurance | MMA") [49](https://www.marsh.com/en/services/financial-professional-liability.html "Financial & Professional Liability") |
| [Media liability](https://spot.insure/coverage/media) | Listed: component of Epack 3 package [28](https://www.cna.com/products/cyber "Cyber Insurance - Cyber Risk Solutions | CNA Insurance") | Listed: Marsh McLennan Agency (MMA), a Marsh business, arranges media liability insurance. [60](https://www.marshmma.com/us/solutions/executive-and-professional-liability.html "Expert Executive and Professional Liability Insurance | MMA") |
| [Medical malpractice](https://spot.insure/coverage/medical-malpractice) | Listed [22](https://www.cna.com/sites/default/files/assets/04073b90-65ec-4053-b51a-a072591a5395/cna-healthcare-capabilities-brochure.pdf?MOD=AJPERES "Tailored Coverages for Aging Services, Allied Healthcare Facilities and More | CNA") | Not listed |
| [Product liability](https://spot.insure/coverage/product-liability) | Listed [23](https://www.cna.com/industries/life-sciences "Life Sciences Insurance | CNA") [25](https://www.cna.com/sites/default/files/assets/85414205-73c9-4b2a-a407-dcb0a47a9840/cna-life-sciences-coverage-highlights-faq.pdf?ContentCache=NONE&MOD=AJPERES "Life Sciences Coverage Highlights FAQ | CNA") [24](https://www.cna.com/solutions/small-business/life-sciences "Small Business Life Sciences Insurance | CNA") | Not listed |
| [Professional errors and omissions (E&O)](https://spot.insure/coverage/professional-errors-omissions) | Listed: currently marketed Miscellaneous Professional Liability and Epack 3 professional-liability component [28](https://www.cna.com/products/cyber "Cyber Insurance - Cyber Risk Solutions | CNA Insurance") | Listed: Marsh arranges professional errors and omissions insurance. [48](https://www.marsh.com/en/services/financial-professional-liability/expertise/professional-liability.html "Professional liability") [60](https://www.marshmma.com/us/solutions/executive-and-professional-liability.html "Expert Executive and Professional Liability Insurance | MMA") |
| [Surety bonds](https://spot.insure/coverage/surety-bonds) | Listed [17](https://www.cna.com/products/cna-surety "CNA Surety - Surety and Fidelity Bonds | CNA Insurance") | Listed: Marsh McLennan Agency (MMA), a Marsh business, arranges contract and commercial surety bonds. [39](https://www.marsh.com/en/industries/technology/expertise/data-center-insurance-and-risk-management-services.html "Data center insurance and risk management") [63](https://www.marshmma.com/us/solutions/surety.html "Surety Bonds to Mitigate Company Risk | MMA") |
| [Technology errors and omissions (E&O)](https://spot.insure/coverage/technology-errors-omissions) | Listed [13](https://www.cna.com/products/cyber "Cyber Insurance - Cyber Risk Solutions | CNA Insurance") | Listed: Marsh arranges technology errors and omissions insurance. [39](https://www.marsh.com/en/industries/technology/expertise/data-center-insurance-and-risk-management-services.html "Data center insurance and risk management") [48](https://www.marsh.com/en/services/financial-professional-liability/expertise/professional-liability.html "Professional liability") |
| [Tools, equipment and inland marine](https://spot.insure/coverage/inland-marine) | Listed [20](https://www.cna.com/products/marine "Inland & Ocean Marine Insurance | CNA Insurance") | Not listed |
| [Umbrella and excess liability](https://spot.insure/coverage/umbrella-excess) | Listed [26](https://www.cna.com/products/umbrella "Umbrella Insurance and Excess Liability Insurance | CNA Insurance") | Not listed |
| [Workers’ compensation](https://spot.insure/coverage/workers-compensation) | Listed [27](https://www.cna.com/products/workers-compensation "Workers’ Compensation Insurance | CNA Insurance") | Listed: Marsh McLennan Agency (MMA), a Marsh business, arranges workers’ compensation insurance. [62](https://www.marshmma.com/us/solutions/casualty.html "Comprehensive Casualty Cover | MMA") |

A listing may be arranged through an insurer or partner. “Not listed” means this catalogue has no separate offering recorded; ask the provider whether it can quote the coverage and request the policy terms.



## Optional Spot Service Handoff

Spot can help prepare applications, coordinate brokers, and compare proposals. If that work is needed, collect the company's task, known deadline, current broker, and open questions for a [free consultation](https://spot.insure/pricing.md). The company decides what to buy; Spot does not automatically bind coverage.

## Key Differences Between CNA and Marsh

### Business Roles and Access

CNA’s documented small-business access begins with an agent. Marsh describes its role as follows; ask which entity will advise, place, service, and issue the policy you are considering.

CNA directs small-business buyers to work with an agent. CNA also says its U.S. offices work with independent agents and brokers to provide policyholder service and insurance solutions. [3](https://www.cna.com/solutions/small-business "Insurance for Small Businesses") [4](https://www.cna.com/about/locations/us "United States") (Evidence: Company-reported; scope: CNA’s stated U.S. small-business route and U.S. agency relationships. These sources do not establish that every CNA product requires an agent or that buyers can complete a purchase directly online.; verified: 2026-09-28.)

Marsh’s record describes a separate role and route. Compare the actual parties named in each proposal; a brand or platform name alone does not establish who advises, places, services, or underwrites a policy.

Marsh’s US compensation guide states that, as an insurance broker, Marsh’s role is to facilitate placement of insurance coverage on behalf of clients. The transparency page describes determining appropriate insurers and negotiating with those insurers. Marsh is not identified in these sources as the insurer that issues or pays the policy. [53](https://www.marsh.com/content/dam/marsh/Documents/PDF/US-en/us-client-compensation-guide.pdf "Compensation guide for US clients") [52](https://www.marsh.com/us/about-marsh/leading-the-way-in-transparency.html "Leading the Way in Transparency") [37](https://www.marsh.com/risk-home.html "Marsh Risk | Global Leader in Insurance Broking and Risk Management") (Evidence: Company-reported; scope: US client-compensation and transparency disclosures. Affinity/Amazon administrator language is a separate program role and is not treated as the default retail relationship.; verified: 2026-09-16.)

### Applications and Buying Process

CNA’s published small-business route is agent-directed. Marsh documents the following application approach, which may be a better fit when it matches how you want to submit business information and work through options.

CNA directs small-business buyers to work with an agent. CNA also says its U.S. offices work with independent agents and brokers to provide policyholder service and insurance solutions. [3](https://www.cna.com/solutions/small-business "Insurance for Small Businesses") [4](https://www.cna.com/about/locations/us "United States") (Evidence: Company-reported; scope: CNA’s stated U.S. small-business route and U.S. agency relationships. These sources do not establish that every CNA product requires an agent or that buyers can complete a purchase directly online.; verified: 2026-09-28.)

The public Marsh path to speak with a broker is an inquiry, not an online bind. Contact pages ask you to choose an inquiry type, including a sales or RFP route. The business-inquiry page says to complete a form and that a representative will respond within 48 hours; it points existing-policy certificate, billing and policy questions elsewhere. The inquiry page does not display premiums or bind coverage. The 48-hour response time is a company statement, not a binding or service guarantee. [50](https://www.marsh.com/en/contact-us/contact-select.html "Contact us inquiries") [51](https://www.marsh.com/en/contact-us/contact-select/business-form.html "Business inquiries") [56](https://www.marshmma.com/ "Marsh McLennan Agency | USA Insurance Leaders") (Evidence: Company-reported; scope: Inspected public contact-select and business-form pages on 16 September 2026 without submitting information. MMA has a separate contact page. Inquiry is not a completed insurance application.; verified: 2026-09-16.)

### Coverage and Policy Service

The comparison table shows the current listed coverage categories for both providers. Matching labels are only a starting point: ask for each proposed policy form, endorsements, limits, deductibles or retentions, and exclusions. CNA describes this service route for its stated scope; Marsh’s record describes its own service model.

CNA says CNA Central gives small-business agents access to policy documents, loss runs, and claims information. CNA’s 2022 agent guide says agents can access policy, billing, and claims information and download new-business, renewal, and endorsement documents. This describes agent access, not automatic renewal or a guaranteed renewal offer. [3](https://www.cna.com/solutions/small-business "Insurance for Small Businesses") [5](https://www.cna.com/sites/default/files/assets/28007e1c-9e6b-4606-8060-670a9fb4b465/2589-SB%2BSmall%2BBusiness%2BCNA%2BCentral%2Bguide_2022.pdf?fid= "Small Business | CNA Central Agent Guide") (Evidence: Company-reported; scope: Small-business agent servicing through CNA Central, based on the current U.S. small-business page and a guide copyrighted 2022. The guide’s detailed portal functions are historical interface descriptions; renewal-document access does not establish that every policy renews or will receive an offer.; verified: 2026-09-28.)

Marsh markets ongoing consulting, analytics and client-advisory services alongside brokerage, including Marsh Risk Consulting, risk analytics and captive solutions named in the compensation guide. MMA describes risk-control, benchmarking and claims management as part of casualty and property service. Core US broking segments pledge to disclose quotes automatically; other segments do so upon request. Public pages do not document a self-serve policy portal comparable to an online-only insurer, and they do not publish a universal renewal timetable. [53](https://www.marsh.com/content/dam/marsh/Documents/PDF/US-en/us-client-compensation-guide.pdf "Compensation guide for US clients") [52](https://www.marsh.com/us/about-marsh/leading-the-way-in-transparency.html "Leading the Way in Transparency") [58](https://www.marshmma.com/us/services/business-insurance.html "Business Insurance") [61](https://www.marshmma.com/us/solutions/property.html "Property Insurance | MMA") [62](https://www.marshmma.com/us/solutions/casualty.html "Comprehensive Casualty Cover | MMA") [37](https://www.marsh.com/risk-home.html "Marsh Risk | Global Leader in Insurance Broking and Risk Management") (Evidence: Company-reported; scope: Service descriptions, not observed client-portal access. MarketConnect tools that share upcoming-renewal information with insurers are insurer-consulting products, not a buyer portal.; verified: 2026-09-16.)

### Claims Reporting

Before selecting either route, identify the issuer and the exact instructions that apply to each policy. CNA’s source describes its reporting entry point and stated limits; Marsh’s fact records the available claims information within its documented scope. These descriptions do not establish claim outcomes.

CNA’s Claims Center provides an online entry point where a visitor enters a few details to learn claim-reporting options and lists phone help Monday through Friday, 8 a.m.–8 p.m. Eastern. The page does not establish complete online filing or claim outcomes. [7](https://www.cna.com/claims-center "Report an Insurance Claim") (Evidence: Company-reported; scope: CNA U.S. Claims Center page accessed 2026-09-28; policy-specific reporting instructions, completion of a claim online, and claim outcomes are not established by this page.; verified: 2026-09-28.)

Marsh’s Claims Management service describes acting as an advisor among the business, insurer and third-party administrator: preparing, presenting and negotiating claims. Its cyber claims-advocacy page says specialists review claims, support litigation management, develop proof of loss with forensic accountants and advocate with insurers. MMA similarly describes claims advocacy as a carrier liaison on cyber matters and as part of property and casualty service. These are descriptions of assistance. They do not establish that Marsh pays claims, that a claim will be covered, or that recovery amounts cited in marketing were independently checked. [45](https://www.marsh.com/en/services/claims-management.html "Claims Management") [44](https://www.marsh.com/en/services/cyber-risk/expertise/claims-advocacy.html "Claims Advocacy") [59](https://www.marshmma.com/us/solutions/cyber.html "Cyber Insurance | MMA") [62](https://www.marshmma.com/us/solutions/casualty.html "Comprehensive Casualty Cover | MMA") (Evidence: Company-reported; scope: Company-reported advocacy. The cyber page’s “recovering billions” language is not adopted as a verified performance statistic.; verified: 2026-09-16.)

## What to Confirm in Quotes

Ask CNA and Marsh to identify the producer or advisor, issuing insurer, and policy-specific service contact for every proposed line. Request the same limits, deductibles or retentions, retroactive dates where applicable, endorsements, exclusions, fees, and effective dates so you can compare the actual terms. Confirm who handles routine changes and renewal questions, and get the claims reporting instructions with the policy documents. CNA’s small-business route starts with an agent; ask Marsh who will guide your submission and what support continues after binding.

## Compare Services

What each provider documents about the services you may need.

| Criteria | CNA | Marsh |
| --- | --- | --- |
| Application process | CNA directs small-business buyers to work with an agent. CNA also says its U.S. offices work with independent agents and brokers to provide policyholder service and insurance solutions. [3](https://www.cna.com/solutions/small-business "Insurance for Small Businesses") [4](https://www.cna.com/about/locations/us "United States") (Evidence: Company-reported; scope: CNA’s stated U.S. small-business route and U.S. agency relationships. These sources do not establish that every CNA product requires an agent or that buyers can complete a purchase directly online.; verified: 2026-09-28.) | The public Marsh path to speak with a broker is an inquiry, not an online bind. Contact pages ask you to choose an inquiry type, including a sales or RFP route. The business-inquiry page says to complete a form and that a representative will respond within 48 hours; it points existing-policy certificate, billing and policy questions elsewhere. The inquiry page does not display premiums or bind coverage. The 48-hour response time is a company statement, not a binding or service guarantee. [50](https://www.marsh.com/en/contact-us/contact-select.html "Contact us inquiries") [51](https://www.marsh.com/en/contact-us/contact-select/business-form.html "Business inquiries") [56](https://www.marshmma.com/ "Marsh McLennan Agency | USA Insurance Leaders") (Evidence: Company-reported; scope: Inspected public contact-select and business-form pages on 16 September 2026 without submitting information. MMA has a separate contact page. Inquiry is not a completed insurance application.; verified: 2026-09-16.)<br><br>Marsh describes a broker-led placement: identifying insurers for the risk, negotiating coverage and price, and, in core US broking segments, disclosing quotes and premium indications received. It may share incumbent or competing insurer names, pricing objectives, expiring terms, or give an insurer a last look when it believes that is in the client’s interest or the client instructs it. Those market practices are disclosure statements, not a guaranteed outcome or turnaround. [53](https://www.marsh.com/content/dam/marsh/Documents/PDF/US-en/us-client-compensation-guide.pdf "Compensation guide for US clients") [52](https://www.marsh.com/us/about-marsh/leading-the-way-in-transparency.html "Leading the Way in Transparency") (Evidence: Company-reported; scope: Compensation guide transparency pledges and market-activity list. Not observed live placements.; verified: 2026-09-16.) |
| Servicing and renewals | CNA says CNA Central gives small-business agents access to policy documents, loss runs, and claims information. CNA’s 2022 agent guide says agents can access policy, billing, and claims information and download new-business, renewal, and endorsement documents. This describes agent access, not automatic renewal or a guaranteed renewal offer. [3](https://www.cna.com/solutions/small-business "Insurance for Small Businesses") [5](https://www.cna.com/sites/default/files/assets/28007e1c-9e6b-4606-8060-670a9fb4b465/2589-SB%2BSmall%2BBusiness%2BCNA%2BCentral%2Bguide_2022.pdf?fid= "Small Business | CNA Central Agent Guide") (Evidence: Company-reported; scope: Small-business agent servicing through CNA Central, based on the current U.S. small-business page and a guide copyrighted 2022. The guide’s detailed portal functions are historical interface descriptions; renewal-document access does not establish that every policy renews or will receive an offer.; verified: 2026-09-28.)<br><br>A CNA Small Business Service Center handout copyrighted 2021 says the center handles participating agency customers’ inquiries about certificates, policy changes, coverage, billing, and additional coverage or endorsement quotes. It states weekday hours of 7 a.m.–7 p.m. Central Time and says the agency/customer relationship remains in place. This describes a particular service-center program, not every CNA account. [6](https://www.cna.com/system/files/agentcenter/a7ed16c6-bcc4-4673-836c-7461d77b585a/2510-SB-ss-Small-Business-Service-Center-v2%2B%25281%2529.pdf "Small Business Service Center") (Evidence: Company-reported; scope: Company-reported service-center functions from a 2021 CNA handout. The handout describes enrollment and account selection for this small-business agency program; it does not establish availability for every CNA policy or account.; verified: 2026-09-28.) | Marsh markets ongoing consulting, analytics and client-advisory services alongside brokerage, including Marsh Risk Consulting, risk analytics and captive solutions named in the compensation guide. MMA describes risk-control, benchmarking and claims management as part of casualty and property service. Core US broking segments pledge to disclose quotes automatically; other segments do so upon request. Public pages do not document a self-serve policy portal comparable to an online-only insurer, and they do not publish a universal renewal timetable. [53](https://www.marsh.com/content/dam/marsh/Documents/PDF/US-en/us-client-compensation-guide.pdf "Compensation guide for US clients") [52](https://www.marsh.com/us/about-marsh/leading-the-way-in-transparency.html "Leading the Way in Transparency") [58](https://www.marshmma.com/us/services/business-insurance.html "Business Insurance") [61](https://www.marshmma.com/us/solutions/property.html "Property Insurance | MMA") [62](https://www.marshmma.com/us/solutions/casualty.html "Comprehensive Casualty Cover | MMA") [37](https://www.marsh.com/risk-home.html "Marsh Risk | Global Leader in Insurance Broking and Risk Management") (Evidence: Company-reported; scope: Service descriptions, not observed client-portal access. MarketConnect tools that share upcoming-renewal information with insurers are insurer-consulting products, not a buyer portal.; verified: 2026-09-16.) |
| Claims assistance | CNA’s Claims Center provides an online entry point where a visitor enters a few details to learn claim-reporting options and lists phone help Monday through Friday, 8 a.m.–8 p.m. Eastern. The page does not establish complete online filing or claim outcomes. [7](https://www.cna.com/claims-center "Report an Insurance Claim") (Evidence: Company-reported; scope: CNA U.S. Claims Center page accessed 2026-09-28; policy-specific reporting instructions, completion of a claim online, and claim outcomes are not established by this page.; verified: 2026-09-28.) | Marsh’s Claims Management service describes acting as an advisor among the business, insurer and third-party administrator: preparing, presenting and negotiating claims. Its cyber claims-advocacy page says specialists review claims, support litigation management, develop proof of loss with forensic accountants and advocate with insurers. MMA similarly describes claims advocacy as a carrier liaison on cyber matters and as part of property and casualty service. These are descriptions of assistance. They do not establish that Marsh pays claims, that a claim will be covered, or that recovery amounts cited in marketing were independently checked. [45](https://www.marsh.com/en/services/claims-management.html "Claims Management") [44](https://www.marsh.com/en/services/cyber-risk/expertise/claims-advocacy.html "Claims Advocacy") [59](https://www.marshmma.com/us/solutions/cyber.html "Cyber Insurance | MMA") [62](https://www.marshmma.com/us/solutions/casualty.html "Comprehensive Casualty Cover | MMA") (Evidence: Company-reported; scope: Company-reported advocacy. The cyber page’s “recovering billions” language is not adopted as a verified performance statistic.; verified: 2026-09-16.) |

## Related Reading

- [CNA Small Business Insurance: Products, Agents and Service](https://spot.insure/insurance-providers/cna)
- [What Is Marsh?](https://spot.insure/insurance-providers/marsh)

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## Sources

### [CNA Official Website](https://www.cna.com)

1. [CNA Financial Corporation 2025 Form 10-K](https://www.sec.gov/Archives/edgar/data/21175/000002117526000011/cna-20251231.htm). U.S. Securities and Exchange Commission; CNA Financial Corporation filer; 2025 Form 10-K, Part I, Item 1 “Business,” opening paragraph (company status, CNA group definition, operating-company list); Note A “Basis of Presentation”; Item 1 ownership statement; exact filing text from SEC indexing and the alternate SEC-hosted annual-report PDF, accessed 2026-09-28. Accessed 2026-09-28.
2. [General Disclaimer](https://www.cna.com/cnadisclaimer/generaldisclaimer). CNA; General Disclaimer paragraphs 1 and 5 (HTML lines 24 and 28): CNA describes Continental Casualty Company and its relevant affiliates; references to CNA may include one or more CCC affiliates; each particular policy/product/service is the responsibility only of the specific CNA company that issues or supplies it. Footer line 57 identifies CNA Financial Corporation as trademark registrant. Re-read 2026-09-29. Accessed 2026-09-29.
3. [Insurance for Small Businesses](https://www.cna.com/solutions/small-business). CNA; Insurance for Small Businesses, lines 38-50 and 65-67 (CNA Central and agent route); lines 79-106 (product and stated appetite lists); page footer line 132 (CNA registered service mark). Accessed 2026-09-28.
4. [United States](https://www.cna.com/about/locations/us). CNA; United States page, introductory paragraph, line 35. Accessed 2026-09-28.
5. [Small Business | CNA Central Agent Guide](https://www.cna.com/sites/default/files/assets/28007e1c-9e6b-4606-8060-670a9fb4b465/2589-SB%2BSmall%2BBusiness%2BCNA%2BCentral%2Bguide_2022.pdf?fid=). CNA; CNA Central Agent Guide, pages 1-2; access credential note and agent portal context, page 1 lines 3-8; Get a Quote, lines 12-22; Service My Accounts, lines 39-66; copyright/trademark footer, page 2 lines 68-71 (Copyright © 2022). Accessed 2026-09-28.
6. [Small Business Service Center](https://www.cna.com/system/files/agentcenter/a7ed16c6-bcc4-4673-836c-7461d77b585a/2510-SB-ss-Small-Business-Service-Center-v2%2B%25281%2529.pdf). CNA; One-page Small Business Service Center handout, lines 0-27 (service functions, weekday hours, continuing agency relationship, enrollment/account selection); lines 40-43 (legal/distribution limitations, trademark, copyright © 2021). Accessed 2026-09-28.
7. [Report an Insurance Claim](https://www.cna.com/claims-center). CNA; Report a Claim and Need more Help, lines 21-33. Accessed 2026-09-28.
8. [United States | CNA Insurance](https://www.cna.com/about/locations/us). CNA; Official U.S. Locations page title, observed on page open; page body begins at lines 21-35. Accessed 2026-09-28.
9. [CNA Connect Small Businessowners Policy (BOP) | CNA Insurance](https://www.cna.com/products/cna-connect). CNA; CNA Connect; coverages, product range, services. Accessed 2026-09-28.
10. [Ocean Cargo | CNA](https://www.cna.com/sites/default/files/assets/d76bf361-a08f-45e2-a2c1-151732208c58/2402-MKTG-ss-Ocean-Cargo-Marine-v5.pdf?ContentCache=NONE&MOD=AJPERES). CNA; pp. 1–2: transit scope, extensions, agent/insured portal and cargo claims specialists. Accessed 2026-09-28.
11. [Commercial Auto Insurance for Businesses | CNA Insurance](https://www.cna.com/products/commercial-auto). CNA; Coverages, endorsements, risk control, claims. Accessed 2026-09-28.
12. [Commercial Property Insurance | CNA Insurance](https://www.cna.com/products/property). CNA; Product by customer size; placements and capacity. Accessed 2026-09-28.
13. [Cyber Insurance - Cyber Risk Solutions | CNA Insurance](https://www.cna.com/products/cyber). CNA; Cyber, Media, Technology & Professional Liability; product sections. Accessed 2026-09-28.
14. [Private Company Directors & Officers Liability | CNA](https://www.cna.com/sites/default/files/assets/097cd07b-3b87-4f3e-94f5-f6ecddf84d7b/cna-rc-epack3-private-company-directors-officers-liability-ss.pdf?ContentCache=NONE&MOD=AJPERES). CNA; pp. 1–2: covered claims, Side A/B/C, limits, eligibility and claims. Accessed 2026-09-28.
15. [Employment Practices Liability | CNA](https://www.cna.com/sites/default/files/assets/0bd3b7da-eb28-4142-aa13-d068f35e7a05/cna-employment-practices-liability.pdf?ContentCache=NONE&MOD=AJPERES). CNA; pp. 1–3: wrongful practices, third-party acts, insured classes, risk services and claims. Accessed 2026-09-28.
16. [Equipment Breakdown Insurance | CNA Insurance](https://www.cna.com/products/equipment-breakdown). CNA; Coverage, inspection, monoline and package placement. Accessed 2026-09-28.
17. [CNA Surety - Surety and Fidelity Bonds | CNA Insurance](https://www.cna.com/products/cna-surety). CNA; Surety/fidelity product sections, geography, agents/brokers, bONdLINE and claims services. Accessed 2026-09-28.
18. [Fiduciary Liability | CNA](https://www.cna.com/sites/default/files/assets/4aa227df-6712-403a-8b0a-df219c0f8cc3/CNA-Epack3-Fiduciary-SS.pdf?ContentCache=NONE&MOD=AJPERES). CNA; pp. 1–2: benefit-plan administration, covered costs, eligible organizations and claims. Accessed 2026-09-28.
19. [Commercial General Liability Insurance | CNA Insurance](https://www.cna.com/products/general-liability). CNA; Commercial General Liability; customer sizes, coverage, teams. Accessed 2026-09-28.
20. [Inland & Ocean Marine Insurance | CNA Insurance](https://www.cna.com/products/marine). CNA; Inland Marine and Ocean Marine coverage sections. Accessed 2026-09-28.
21. [Management Liability Insurance and Professional Liability | CNA Insurance](https://www.cna.com/products/management-liability). CNA; Management liability overview, coverages, Epack 3. Accessed 2026-09-28.
22. [Tailored Coverages for Aging Services, Allied Healthcare Facilities and More | CNA](https://www.cna.com/sites/default/files/assets/04073b90-65ec-4053-b51a-a072591a5395/cna-healthcare-capabilities-brochure.pdf?MOD=AJPERES). CNA; pp. 4–5, 7–8: healthcare classes, PL/GL options, claims and risk-control capabilities. Accessed 2026-09-28.
23. [Life Sciences Insurance | CNA](https://www.cna.com/industries/life-sciences). CNA; Life Sciences: products, target classes, claims and risk control. Accessed 2026-09-28.
24. [Small Business Life Sciences Insurance | CNA](https://www.cna.com/solutions/small-business/life-sciences). CNA; Coverage and appetite: products liability, limits, optional features and target classes. Accessed 2026-09-28.
25. [Life Sciences Coverage Highlights FAQ | CNA](https://www.cna.com/sites/default/files/assets/85414205-73c9-4b2a-a407-dcb0a47a9840/cna-life-sciences-coverage-highlights-faq.pdf?ContentCache=NONE&MOD=AJPERES). CNA; pp. 1–3: work-hazard products liability, separate/combined form, recall benefit, reporting, availability and exclusions. Accessed 2026-09-28.
26. [Umbrella Insurance and Excess Liability Insurance | CNA Insurance](https://www.cna.com/products/umbrella). CNA; Forms, enhancements, underwriting. Accessed 2026-09-28.
27. [Workers’ Compensation Insurance | CNA Insurance](https://www.cna.com/products/workers-compensation). CNA; Benefits, prevention, claims. Accessed 2026-09-28.
28. [Cyber Insurance - Cyber Risk Solutions | CNA Insurance](https://www.cna.com/products/cyber). CNA; U.S. page, opened 2026-09-29: lines 48-52 Epack 3 modular policy combines cyber, media, technology and professional liability; lines 64-84 MPL and media; line 128 CNA brand disclosure and ©2026. Accessed 2026-09-29.
29. [Commercial Auto Insurance for Businesses | CNA Insurance](https://www.cna.com/products/commercial-auto). CNA; U.S. page, opened 2026-09-29: lines 28-30 and coverages lines 31-34; commercial auto covers business-use owned, hired and non-owned vehicles; ©2026 at line 61. Accessed 2026-09-29.
30. [Management Liability Insurance and Professional Liability | CNA Insurance](https://www.cna.com/products/management-liability). CNA; U.S. page, opened 2026-09-29: lines 33-44 name crime and kidnap/ransom/extortion; lines 49-54 describe modular Epack 3 and flexible coverage mix; ©2026 at line 80. Accessed 2026-09-29.
31. [Inland & Ocean Marine Insurance | CNA Insurance](https://www.cna.com/products/marine). CNA; U.S. page, opened 2026-09-29: lines 29-35 describe Inland Marine and Builders Risk appetite; lines 46-54 separately list Ocean Marine and Hull Builders Risk; ©2026 at line 84. Accessed 2026-09-29.
32. [Small Business Insurance Solutions for Life Sciences | CNA Insurance](https://www.cna.com/solutions/small-business/life-sciences). CNA; U.S. page, opened 2026-09-29: page issue marker 06.17.2025 at line 75; line 63-65 describes monoline product liability with E&O and automatic Class 1 recall mitigation-expense benefit; line 74 says issuer, availability and policy-terms qualifications; ©2026 line 101. Accessed 2026-09-29.
33. [Life Sciences Coverage FAQs](https://www.cna.com/sites/default/files/assets/85414205-73c9-4b2a-a407-dcb0a47a9840/cna-life-sciences-coverage-highlights-faq.pdf?ContentCache=NONE&MOD=AJPERES). CNA; PDF opened 2026-09-29: p.1 lines 10-18 Class 1 recall supplementary benefit and sublimit; p.1 lines 31-34 circumstance-reporting exception; p.2 lines 104-109 says illustrative, policy controls, availability varies and copyright ©2023 / 20230314. Historical detailed qualification, not a current form. Accessed 2026-09-29.
34. [Manufacturer Insurance: Best Companies, Costs and Coverages](https://www.nerdwallet.com/business/insurance/learn/manufacturers). NerdWallet; Published 2026-03-26; CNA section, lines 348-359: manufacturer-specific editorial assessment says relatively low property/liability complaints and workers-comp complaints slightly higher than expected for company size; no full CNA review. Re-read 2026-09-29. Accessed 2026-09-29.
35. [CNA Insurance Reviews](https://www.trustpilot.com/review/www.cna.com). Trustpilot; CNA.com profile, lines 40-72 and current review entries including business billing complaint (lines 59-63) and long-term-care reports (lines 66-70); profile says reviews are individual opinions at line 177. Self-selected mixed review population, not a representative commercial-insurance outcome. Re-read 2026-09-29. Accessed 2026-09-29.

### [Marsh Official Website](https://www.marsh.com/en/home.html)

36. [Marsh | Leader in risk, strategy, people, and investments](https://www.marsh.com/en/home.html). Marsh; Hero and capability tiles; FAQ: What does Marsh do?; industries served; Is Marsh the same as Marsh McLennan? January 2026 brand change. Accessed 2026-09-16.
37. [Marsh Risk | Global Leader in Insurance Broking and Risk Management](https://www.marsh.com/risk-home.html). Marsh; Opening advice, analytics and insurance positioning; Our services: consulting, brokerage and claims advocacy; Talk to us sales/RFP inquiry. Accessed 2026-09-16.
38. [Technology | Insurance Broking & Risk Management](https://www.marsh.com/en/industries/technology.html). Marsh; Opening Technology Practice description; practice links including data center insurance, fintech and Stratus; Talk to us. Accessed 2026-09-16.
39. [Data center insurance and risk management](https://www.marsh.com/en/industries/technology/expertise/data-center-insurance-and-risk-management-services.html). Marsh; Managing data center risk; Closing the gaps in conventional coverage (property, casualty, technology E&O); Derisking power purchase agreement and interconnection obligations; FAQs: What does data center insurance typically cover? (property damage, equipment breakdown, business interruption, cyber, general liability). Accessed 2026-09-16.
40. [Stratus](https://www.marsh.com/en/industries/technology/expertise/stratus.html). Marsh; Operational property insurance exchange for digital infrastructure; up to $10 billion single-placement capacity; prior-submit exchange; Nimbus construction-phase counterpart; launch focused on property. Accessed 2026-09-16.
41. [Fintech Industry Insurance](https://www.marsh.com/en/industries/technology/expertise/fintech-industry-insurance.html). Marsh; Practice positioning for fintech insurance advice; UK-centric client examples; contact CTA. Accessed 2026-09-16.
42. [Cyber Risk](https://www.marsh.com/en/services/cyber-risk.html). Marsh; Practice overview; expertise links including Cyber Insurance and Claims and Incident Management; ransomware FAQ. Accessed 2026-09-16.
43. [Cyber Insurance](https://www.marsh.com/en/services/cyber-risk/expertise/cyber-insurance.html). Marsh; Opening brokerage positioning; products list including Cyber Pathway, Cyber Accelerate, Claims Advocacy, CyberPort. Accessed 2026-09-16.
44. [Claims Advocacy](https://www.marsh.com/en/services/cyber-risk/expertise/claims-advocacy.html). Marsh; Cyber claims specialists advocating with insurers; review claims, litigation management, proof of loss with forensic accountants. Accessed 2026-09-16.
45. [Claims Management](https://www.marsh.com/en/services/claims-management.html). Marsh; Claims management as advisor between business, insurer and TPA; listed claim types including property, cyber, worker injury, directors liability. Accessed 2026-09-16.
46. [Directors and Officers Liability (D&O)](https://www.marsh.com/en/services/financial-professional-liability/expertise/directors-and-officers-liability.html). Marsh; Opening D&O placement for public, private and non-profit companies; US D&O Product Leader listed. Accessed 2026-09-16.
47. [Employment Practices Liability](https://www.marsh.com/en/services/financial-professional-liability/expertise/employment-practices-liability.html). Marsh; What we offer: EPLI placement; Global Leaders Endorsement (>4,000 employees) and Leaders Preferred Endorsement (250–4,000 employees). Accessed 2026-09-16.
48. [Professional liability](https://www.marsh.com/en/services/financial-professional-liability/expertise/professional-liability.html). Marsh; What We Offer: design risk-transfer solutions; specialist industries including technology. Accessed 2026-09-16.
49. [Financial & Professional Liability](https://www.marsh.com/en/services/financial-professional-liability.html). Marsh; Practice introduction for executive insurance advisory; FAQ distinguishing management liability, D&O and EPL. Accessed 2026-09-16.
50. [Contact us inquiries](https://www.marsh.com/en/contact-us/contact-select.html). Marsh; Please select your type of inquiry; sales/RFP card; page metadata legal name Marsh LLC; link to the business inquiry form. Accessed 2026-09-16.
51. [Business inquiries](https://www.marsh.com/en/contact-us/contact-select/business-form.html). Marsh; Please complete this form and a Marsh representative will respond within 48 hours; sales/RFP inquiry; separate path for certificates, policies and billing. Accessed 2026-09-16.
52. [Leading the Way in Transparency](https://www.marsh.com/us/about-marsh/leading-the-way-in-transparency.html). Marsh; Placement process; Marsh LLC and Marsh USA Inc. client agreements; Compensation Guide for US Clients; MarketConnect/Market Match insurer consulting; equity-interest disclosure. Accessed 2026-09-16.
53. [Compensation guide for US clients](https://www.marsh.com/content/dam/marsh/Documents/PDF/US-en/us-client-compensation-guide.pdf). Marsh; US broking segments; broker role; retail commissions, client fees, wholesale, insurer consulting, contingent and supplemental commissions; Marsh LLC and Marsh USA LLC; page 3: broker role and Marsh & McLennan Agency segment; page 7: copyright © 2024 Marsh LLC. Accessed 2026-09-16.
54. [Licensing](https://affinity.marsh.com/affinity/licensing.html). Marsh Affinity; Marsh USA LLC producer license table as of 03/08/2024, including CA 437153. Accessed 2026-09-16.
55. [Marsh McLennan Agency (MMA)](https://www.marsh.com/en/services/marsh-mclennan-agency.html). Marsh; Middle-market US organizations; wholly-owned subsidiary; business insurance, employee health and benefits, retirement, private client. Accessed 2026-09-16.
56. [Marsh McLennan Agency | USA Insurance Leaders](https://www.marshmma.com/). Marsh McLennan Agency; Specialists in insurance, employee benefits and retirement; Contact Us. Accessed 2026-09-16.
57. [Who We Are | MMA](https://www.marshmma.com/us/mma/about-us.html). Marsh McLennan Agency; Business of Marsh (NYSE: MRSH); business insurance, employee health & benefits, retirement & wealth, and private client solutions across the US and Canada. Accessed 2026-09-16.
58. [Business Insurance](https://www.marshmma.com/us/services/business-insurance.html). Marsh McLennan Agency; Client-focused solutions including casualty, cyber, executive & professional liability, property, surety, small business, international; works with a wide variety of carriers. Accessed 2026-09-16.
59. [Cyber Insurance | MMA](https://www.marshmma.com/us/solutions/cyber.html). Marsh McLennan Agency; Placement plus claims advocacy as carrier liaison; listed solution areas including cybercrime, ransomware, media liability, privacy regulatory defense. Accessed 2026-09-16.
60. [Expert Executive and Professional Liability Insurance | MMA](https://www.marshmma.com/us/solutions/executive-and-professional-liability.html). Marsh McLennan Agency; Executive and Professional Liability introduction; Our policies include (D&O, E&O, EPL, commercial crime/fidelity, cyber, fiduciary, media, IP, kidnap and ransom); D&O, Employment Practices Liability and cyber subsections. Accessed 2026-09-16.
61. [Property Insurance | MMA](https://www.marshmma.com/us/solutions/property.html). Marsh McLennan Agency; Property Insurance introduction; Commercial Property; flood, windstorm, wildfire and earthquake options; Builders’ Risk; claims advocacy; captives and parametric options; Program design expertise. Accessed 2026-09-16.
62. [Comprehensive Casualty Cover | MMA](https://www.marshmma.com/us/solutions/casualty.html). Marsh McLennan Agency; Casualty program introduction; Claims Management; Casualty Coverage: Workers’ Compensation; specialist contact. Accessed 2026-09-16.
63. [Surety Bonds to Mitigate Company Risk | MMA](https://www.marshmma.com/us/solutions/surety.html). Marsh McLennan Agency; Opening: we provide surety bonds; national market representation. Accessed 2026-09-16.
64. [Employee Health & Benefits Group Insurance | MMA](https://www.marshmma.com/us/services/employee-health-and-benefits.html). Marsh McLennan Agency; Opening employee-benefits broker positioning; Our Solutions: benefits consulting and implementation; FAQ on negotiating with carriers and selecting and implementing plans. Accessed 2026-09-16.
65. [Complete 2026 Agency Compensation Guide | MMA](https://www.marshmma.com/us/compensation-guide.html). Marsh McLennan Agency; Landing page for the 2026 MMA Compensation Guide download; premium-finance disclosure. Accessed 2026-09-16.
66. [MARSH USA INC](https://www.insurance.ca.gov/0250-insurers/0500-legal-info/0600-decision-ruling/0100-precedential/intro-disp05047170-ap.cfm). California Department of Insurance; 9 March 2006 precedential decision caption: MARSH USA, INC., dba MARSH RISK AND INSURANCE SERVICES (license #0437153). Accessed 2026-09-16.
67. [License Number Search](https://cdicloud.insurance.ca.gov/cal/LicenseNumberSearch). California Department of Insurance; Public license number search; no license-detail record returned for 437153. Accessed 2026-09-16.

Updated 2026-09-30. Spot, a product of Tools for Enlightenment, publishes this research and works in the commercial insurance market. [Editorial policy](https://spot.insure/editorial-policy). To suggest a correction, [contact Spot](https://spot.insure/contact) with the page URL and supporting source.

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