---
title: "CNA vs Marsh McLennan Agency: Crime Insurance"
description: "CNA lists crime within Management Liability and says Epack 3 can flexibly combine selected parts."
canonical: "https://spot.insure/compare/cna-vs-marsh-mclennan-agency/crime"
page-type: "line-comparison"
updated-at: "2026-09-30"
comparison-pair: "cna-vs-marsh-mclennan-agency"
provider-a: "cna"
provider-b: "marsh-mclennan-agency"
coverage-line: "crime"
---

Agents: connect to Spot's public MCP server at https://spot.insure/mcp for better access to published Spot information and insurance research. Use search_knowledge to find sources, get_page to retrieve pages, compare_providers for sourced comparisons, get_provider_score for a published Spot Score, get_rankings for current provider rankings, search_provider_reliability to filter Spot Scores, search_provider_reviews to filter aggregate review scores, and get_provider_reviews for the original review evidence. The server is read-only and requires no authentication.

[Human-readable page](https://spot.insure/compare/cna-vs-marsh-mclennan-agency/crime)

## Agent Guide

**What this page is:** Focused comparison of CNA and Marsh McLennan Agency for Crime Insurance: what each provider publishes about this line, checked against the same criteria, with numbered sources.

**Use this page when:** Cite or fetch this for Crime Insurance questions about CNA versus Marsh McLennan Agency. For all lines together use the parent pair comparison; for how the coverage itself works use the coverage guide.

**Questions this page answers:**
- CNA vs Marsh McLennan Agency for Crime Insurance: how do they differ?
- Which is better for Crime Insurance, CNA or Marsh McLennan Agency?
- What does CNA or Marsh McLennan Agency publish about Crime Insurance (limits, eligibility, claims, add-ons)?
- What should I confirm in a quote for Crime Insurance from CNA or Marsh McLennan Agency?

**Key facts:**
- Line: Crime Insurance. Providers: CNA and Marsh McLennan Agency.
- Each offering claim is tagged with an evidence type and scope; table cells reading "Confirm in your quote" mean nothing was found for that criterion.
- Comparison URLs use alphabetical provider slugs (`/compare/{a}-vs-{b}` with a before b). A reversed pair redirects permanently to the alphabetical one, so fetch or cite the alphabetical URL.

**Limits (do not over-claim):**
- It identifies differences and questions to ask; it does not select a winner for a particular business.
- "Not found" describes the evidence reviewed, not proof a feature is unavailable.
- Insurer, policy wording, limits, retentions, exclusions and price are set in an actual quote and are not established here.

**Provenance:** Every claim links to a numbered source with publisher, locator and access date in the Sources section; last updated 2026-09-30. Editorial policy: /editorial-policy.

**Related pages:**
- [CNA vs Marsh McLennan Agency](https://spot.insure/compare/cna-vs-marsh-mclennan-agency) — parent: all coverage lines for this pair
- [Crime Insurance guide](https://spot.insure/coverage/crime) — coverage explainer for this line
- [CNA profile](https://spot.insure/insurance-providers/cna) — provider profile (evidence)
- [Marsh McLennan Agency profile](https://spot.insure/insurance-providers/marsh-mclennan-agency) — provider profile (evidence)
- [CNA vs Marsh McLennan Agency Builders Risk Insurance](https://spot.insure/compare/cna-vs-marsh-mclennan-agency/builders-risk) — sibling comparison (other line, or other pair for this line)
- [CNA vs Marsh McLennan Agency Cargo and Transit Insurance](https://spot.insure/compare/cna-vs-marsh-mclennan-agency/cargo-transit) — sibling comparison (other line, or other pair for this line)
- [CNA vs Marsh McLennan Agency Commercial Auto Insurance](https://spot.insure/compare/cna-vs-marsh-mclennan-agency/commercial-auto) — sibling comparison (other line, or other pair for this line)
- [CNA vs Marsh McLennan Agency Commercial Property Insurance](https://spot.insure/compare/cna-vs-marsh-mclennan-agency/commercial-property) — sibling comparison (other line, or other pair for this line)
- [CNA vs Marsh McLennan Agency Cyber Insurance](https://spot.insure/compare/cna-vs-marsh-mclennan-agency/cyber) — sibling comparison (other line, or other pair for this line)
- [CNA vs Marsh McLennan Agency D&O Insurance](https://spot.insure/compare/cna-vs-marsh-mclennan-agency/directors-officers) — sibling comparison (other line, or other pair for this line)
- [CNA vs Marsh McLennan Agency Employment Practices Liability Insurance](https://spot.insure/compare/cna-vs-marsh-mclennan-agency/employment-practices) — sibling comparison (other line, or other pair for this line)
- [CNA vs Marsh McLennan Agency Fiduciary Liability Insurance](https://spot.insure/compare/cna-vs-marsh-mclennan-agency/fiduciary) — sibling comparison (other line, or other pair for this line)
- [CNA vs Marsh McLennan Agency General Liability Insurance](https://spot.insure/compare/cna-vs-marsh-mclennan-agency/general-liability) — sibling comparison (other line, or other pair for this line)
- [CNA vs Marsh McLennan Agency Kidnap and Ransom Insurance](https://spot.insure/compare/cna-vs-marsh-mclennan-agency/kidnap-ransom) — sibling comparison (other line, or other pair for this line)
- [CNA vs Marsh McLennan Agency Media Liability Insurance](https://spot.insure/compare/cna-vs-marsh-mclennan-agency/media) — sibling comparison (other line, or other pair for this line)
- [CNA vs Marsh McLennan Agency Professional Liability (E&O) Insurance](https://spot.insure/compare/cna-vs-marsh-mclennan-agency/professional-errors-omissions) — sibling comparison (other line, or other pair for this line)
- [CNA vs Marsh McLennan Agency Surety Bonds](https://spot.insure/compare/cna-vs-marsh-mclennan-agency/surety-bonds) — sibling comparison (other line, or other pair for this line)
- [CNA vs Marsh McLennan Agency Workers’ Compensation Insurance](https://spot.insure/compare/cna-vs-marsh-mclennan-agency/workers-compensation) — sibling comparison (other line, or other pair for this line)
- [AIG vs CNA Crime Insurance](https://spot.insure/compare/aig-vs-cna/crime) — sibling comparison (other line, or other pair for this line)
- [AIG vs Marsh McLennan Agency Crime Insurance](https://spot.insure/compare/aig-vs-marsh-mclennan-agency/crime) — sibling comparison (other line, or other pair for this line)
- [Alliance Risk vs CNA Crime Insurance](https://spot.insure/compare/alliance-risk-vs-cna/crime) — sibling comparison (other line, or other pair for this line)
- [Alliance Risk vs Marsh McLennan Agency Crime Insurance](https://spot.insure/compare/alliance-risk-vs-marsh-mclennan-agency/crime) — sibling comparison (other line, or other pair for this line)
- [Aon vs CNA Crime Insurance](https://spot.insure/compare/aon-vs-cna/crime) — sibling comparison (other line, or other pair for this line)
- [Aon vs Marsh McLennan Agency Crime Insurance](https://spot.insure/compare/aon-vs-marsh-mclennan-agency/crime) — sibling comparison (other line, or other pair for this line)

# CNA vs Marsh McLennan Agency: How Do They Compare for Crime Insurance?

CNA lists crime within Management Liability and says Epack 3 can flexibly combine selected parts.

## How to Use the CNA vs Marsh McLennan Agency Crime Insurance Comparison

Use this comparison to evaluate CNA and Marsh McLennan Agency for Crime Insurance against the same documented criteria. It identifies differences and questions to confirm; it does not select a winner for a particular business. Offering claims are what each provider publishes about this line unless marked otherwise. “Not found” describes the evidence reviewed, not proof that a feature is unavailable. Confirm the insurer, policy wording, limits, retentions, exclusions and cost in an actual quote.

## CNA vs Marsh McLennan Agency Crime Insurance Summary

CNA lists crime within Management Liability and says Epack 3 can flexibly combine selected parts; Marsh McLennan Agency names commercial crime and fidelity within its executive and professional liability practice. [4](https://www.cna.com/products/management-liability "Management Liability Insurance and Professional Liability") [7](https://www.marshmma.com/us/solutions/executive-and-professional-liability.html "Executive and Professional Liability | MMA")

## CNA Small Business Insurance: Products, Agents and Service

CNA directs small-business buyers to independent agents and describes CNA Connect as a businessowners policy for more than 600 small-business classes. Issuer and availability vary by policy and state, so confirm both in a quote. [1](https://www.cna.com/solutions/small-business "Insurance for Small Businesses") [2](https://www.cna.com/products/cna-connect "CNA Connect Small Businessowners Policy (BOP) | CNA Insurance") [3](https://www.cna.com/cnadisclaimer/generaldisclaimer "General Disclaimer")

[CNA profile](https://spot.insure/insurance-providers/cna)

## What Is Marsh McLennan Agency?

Marsh McLennan Agency provides business insurance and employee health and benefits, alongside retirement, wealth, and private-client services across the United States and Canada. Its US small-business page lists six common coverage types and directs buyers to request a personalized quote by phone; the insurer and terms for a specific placement must be confirmed in the proposal. [5](https://www.marshmma.com/us/mma/about-us.html "Who We Are") [6](https://www.marshmma.com/us/solutions/small-business.html "Small Business Insurance Solutions")

[Marsh McLennan Agency profile](https://spot.insure/insurance-providers/marsh-mclennan-agency)

## What Is Crime Insurance?

Crime insurance can help reimburse specified business losses from theft and fraud, including employee theft and forgery. Compare those protections separately and ask whether a payment sent after an impersonation scam is covered. [8](https://www.insurance.ca.gov/01-consumers/105-type/95-guides/09-comm/commercialguide.cfm "Commercial Insurance Guide") [9](https://www.travelers.com/business-insurance/professional-liability-insurance/apps-forms/crime-non-financial-institutions "Crime Non-Financial Applications and Forms") [10](https://asset.trvstatic.com/download/assets/cri-3001.pdf/98f30f1063c911eeb2f1deb19c93b21f "Crime Terms and Conditions") [11](https://www.chubb.com/us-en/business-insurance/social-engineering-fraud-coverage-for-crime-insurance.html "Social Engineering Fraud Insurance") [12](https://asset.trvstatic.com/download/assets/cri-1100w-ind.pdf/9aa2577663c911ee91291279531924d3 "Commercial Crime Coverage Application")

## What Are the Key Differences Between CNA and Marsh McLennan Agency Crime Insurance?

### Offering Structure and Distribution

MMA’s cited overview invites organizations to contact an adviser but does not specify crime insuring agreements, insured events, limits or exclusions. CNA’s offering claim likewise confirms the line and packaging context without setting out its crime triggers. The supported difference is therefore one of documented product context, not proof that either policy has broader protection. [4](https://www.cna.com/products/management-liability "Management Liability Insurance and Professional Liability") [7](https://www.marshmma.com/us/solutions/executive-and-professional-liability.html "Executive and Professional Liability | MMA")

### Coverage Detail and Buyer Fit

Both descriptions point toward an advised placement, though CNA’s page specifically directs agents to Agent Center for an application. MMA’s source does not establish quote, binding or effective-date timing. Buyers should request the actual insurer, form and policy schedule before judging the proposals; a named product category cannot establish response to a particular theft or funds-transfer event. [4](https://www.cna.com/products/management-liability "Management Liability Insurance and Professional Liability") [7](https://www.marshmma.com/us/solutions/executive-and-professional-liability.html "Executive and Professional Liability | MMA")

## What Should You Confirm in CNA and Marsh McLennan Agency Crime Insurance Quotes?

- Ask MMA for its proposed carrier, crime/fidelity forms and any stated insuring agreements; ask CNA for the selected Epack 3 schedule and corresponding wording. [4](https://www.cna.com/products/management-liability "Management Liability Insurance and Professional Liability") [7](https://www.marshmma.com/us/solutions/executive-and-professional-liability.html "Executive and Professional Liability | MMA")
- For equivalent employee and third-party fraud scenarios, compare coverage triggers, exclusions, limits, retentions and discovery requirements. [4](https://www.cna.com/products/management-liability "Management Liability Insurance and Professional Liability") [7](https://www.marshmma.com/us/solutions/executive-and-professional-liability.html "Executive and Professional Liability | MMA")

## CNA vs Marsh McLennan Agency Crime Insurance Compared

| Criteria | CNA Management Liability Crime Coverage | Marsh McLennan Agency crime (official overview) |
| --- | --- | --- |
| Role in This Line | CNA describes Epack 3 as a modular policy with a selected mix of management-liability parts rather than one mandatory bundle. [4](https://www.cna.com/products/management-liability "Management Liability Insurance and Professional Liability") (Evidence: Company-reported; scope: The page does not establish which components a buyer can select for a specific risk or whether the crime coverage is offered standalone..) | Marsh McLennan Agency describes arranging crime for the audience stated on the cited product page. [7](https://www.marshmma.com/us/solutions/executive-and-professional-liability.html "Executive and Professional Liability | MMA") (Evidence: Company-reported; scope: crime marketed by marsh-mclennan-agency; scope is limited to the cited official product overview and described audience. This is not a policy form or a universal eligibility statement..) |
| Who It’s For | CNA describes management-liability risks for private and public companies and not-for-profit organizations. [4](https://www.cna.com/products/management-liability "Management Liability Insurance and Professional Liability") (Evidence: Company-reported; scope: This is broad segment context, not a crime-specific acceptance rule..) | Organizations seeking executive and professional liability solutions; the page describes a dedicated practice group. [7](https://www.marshmma.com/us/solutions/executive-and-professional-liability.html "Executive and Professional Liability | MMA") (Evidence: Company-reported; scope: crime marketed by marsh-mclennan-agency; scope is limited to the cited official product overview and described audience. This is not a policy form or a universal eligibility statement..) |
| Coverage Features | CNA currently lists Crime among its Management Liability coverages and says Epack 3 can flexibly combine crime with selected management-liability exposures. [4](https://www.cna.com/products/management-liability "Management Liability Insurance and Professional Liability") (Evidence: Company-reported; scope: The product page establishes a marketed option, not that all component lines must be purchased together..) | The cited product page describes commercial crime/fidelity as a named executive and professional liability product; the overview does not specify insured events or terms. Marketing description only; actual coverage, exclusions, conditions, limits, and availability depend on the issued policy and jurisdiction. [7](https://www.marshmma.com/us/solutions/executive-and-professional-liability.html "Executive and Professional Liability | MMA") (Evidence: Company-reported; scope: crime marketed by marsh-mclennan-agency; scope is limited to the cited official product overview and described audience. This is not a policy form or a universal eligibility statement..) |
| Limits and Retentions | Confirm in your quote. | The cited overview does not set a universal limit or retention for this line. Ask for the proposed policy form, limits, retentions, exclusions, and conditions in the quote. [7](https://www.marshmma.com/us/solutions/executive-and-professional-liability.html "Executive and Professional Liability | MMA") (Evidence: Not publicly disclosed; scope: Only the cited marketing page was reviewed for published limit and retention information; no policy-form entitlement is inferred..) |
| How to Apply | CNA directs agents seeking an application to its Agent Center. [4](https://www.cna.com/products/management-liability "Management Liability Insurance and Professional Liability") (Evidence: Company-reported; scope: The page does not state that a business can apply directly or identify all documents required for crime coverage..) | The page invites organizations to contact a Marsh McLennan Agency adviser or specialist to discuss placement. The page does not establish a quote, bind, or coverage-effective timeline. [7](https://www.marshmma.com/us/solutions/executive-and-professional-liability.html "Executive and Professional Liability | MMA") (Evidence: Company-reported; scope: crime marketed by marsh-mclennan-agency; scope is limited to the cited official product overview and described audience. This is not a policy form or a universal eligibility statement..) |

## Related Pages for CNA vs Marsh McLennan Agency Crime Insurance

- [CNA vs Marsh McLennan Agency](https://spot.insure/compare/cna-vs-marsh-mclennan-agency): all coverage lines, business roles, service and claims.
- [What Is Crime Insurance?](https://spot.insure/coverage/crime): Crime insurance addresses specified theft and fraud losses; employee theft, forgery, funds-transfer fraud and impersonation payments can have separate terms.
- [CNA vs Marsh McLennan Agency Builders Risk Insurance](https://spot.insure/compare/cna-vs-marsh-mclennan-agency/builders-risk)
- [CNA vs Marsh McLennan Agency Cargo and Transit Insurance](https://spot.insure/compare/cna-vs-marsh-mclennan-agency/cargo-transit)
- [CNA vs Marsh McLennan Agency Commercial Auto Insurance](https://spot.insure/compare/cna-vs-marsh-mclennan-agency/commercial-auto)
- [CNA vs Marsh McLennan Agency Commercial Property Insurance](https://spot.insure/compare/cna-vs-marsh-mclennan-agency/commercial-property)
- [CNA vs Marsh McLennan Agency Cyber Insurance](https://spot.insure/compare/cna-vs-marsh-mclennan-agency/cyber)
- [CNA vs Marsh McLennan Agency D&O Insurance](https://spot.insure/compare/cna-vs-marsh-mclennan-agency/directors-officers)
- [CNA vs Marsh McLennan Agency Employment Practices Liability Insurance](https://spot.insure/compare/cna-vs-marsh-mclennan-agency/employment-practices)
- [CNA vs Marsh McLennan Agency Fiduciary Liability Insurance](https://spot.insure/compare/cna-vs-marsh-mclennan-agency/fiduciary)
- [CNA vs Marsh McLennan Agency General Liability Insurance](https://spot.insure/compare/cna-vs-marsh-mclennan-agency/general-liability)
- [CNA vs Marsh McLennan Agency Kidnap and Ransom Insurance](https://spot.insure/compare/cna-vs-marsh-mclennan-agency/kidnap-ransom)
- [CNA vs Marsh McLennan Agency Media Liability Insurance](https://spot.insure/compare/cna-vs-marsh-mclennan-agency/media)
- [CNA vs Marsh McLennan Agency Professional Liability (E&O) Insurance](https://spot.insure/compare/cna-vs-marsh-mclennan-agency/professional-errors-omissions)
- [CNA vs Marsh McLennan Agency Surety Bonds](https://spot.insure/compare/cna-vs-marsh-mclennan-agency/surety-bonds)
- [CNA vs Marsh McLennan Agency Workers’ Compensation Insurance](https://spot.insure/compare/cna-vs-marsh-mclennan-agency/workers-compensation)
- [AIG vs CNA Crime Insurance](https://spot.insure/compare/aig-vs-cna/crime)
- [AIG vs Marsh McLennan Agency Crime Insurance](https://spot.insure/compare/aig-vs-marsh-mclennan-agency/crime)
- [Alliance Risk vs CNA Crime Insurance](https://spot.insure/compare/alliance-risk-vs-cna/crime)
- [Alliance Risk vs Marsh McLennan Agency Crime Insurance](https://spot.insure/compare/alliance-risk-vs-marsh-mclennan-agency/crime)
- [Aon vs CNA Crime Insurance](https://spot.insure/compare/aon-vs-cna/crime)
- [Aon vs Marsh McLennan Agency Crime Insurance](https://spot.insure/compare/aon-vs-marsh-mclennan-agency/crime)

## Sources for CNA vs Marsh McLennan Agency Crime Insurance

### Sources About CNA

1. [Insurance for Small Businesses](https://www.cna.com/solutions/small-business). CNA; Insurance for Small Businesses, lines 38-50 and 65-67 (CNA Central and agent route); lines 79-106 (product and stated appetite lists); page footer line 132 (CNA registered service mark).. Accessed 2026-09-28.
2. [CNA Connect Small Businessowners Policy (BOP) | CNA Insurance](https://www.cna.com/products/cna-connect). CNA; CNA Connect; coverages, product range, services. Accessed 2026-09-28.
3. [General Disclaimer](https://www.cna.com/cnadisclaimer/generaldisclaimer). CNA; General Disclaimer paragraphs 1 and 5 (HTML lines 24 and 28): CNA describes Continental Casualty Company and its relevant affiliates; references to CNA may include one or more CCC affiliates; each particular policy/product/service is the responsibility only of the specific CNA company that issues or supplies it. Footer line 57 identifies CNA Financial Corporation as trademark registrant. Re-read 2026-09-29.. Accessed 2026-09-29.
4. [Management Liability Insurance and Professional Liability](https://www.cna.com/products/management-liability). CNA; Current U.S. page: management liability names crime and kidnap/ransom/extortion; lists management product coverages and Epack 3 modular structure, application channel and caveats. Retrieved 2026-09-30.. Accessed 2026-09-30.

### Sources About Marsh McLennan Agency

5. [Who We Are](https://www.marshmma.com/us/mma/about-us.html). Marsh McLennan Agency; Lines 193-195: ‘a business of Marsh’ and company-listed service lines across US and Canada. This does not establish the legal entity for an account, corporate ownership chart, or insurer role.. Accessed 2026-09-29.
6. [Small Business Insurance Solutions](https://www.marshmma.com/us/solutions/small-business.html). Marsh McLennan Agency; Lines 205-207: small-business audience and call invitation; lines 224-249 list six coverage categories and short descriptions; line 264 is an embedded form whose function is not stated. No form submitted.. Accessed 2026-09-29.
7. [Executive and Professional Liability | MMA](https://www.marshmma.com/us/solutions/executive-and-professional-liability.html). Marsh McLennan Agency; Policy suite lists commercial crime/fidelity among executive and professional liability offerings.. Accessed 2026-09-30.

### Sources for the Crime Insurance Guide

8. [Commercial Insurance Guide](https://www.insurance.ca.gov/01-consumers/105-type/95-guides/09-comm/commercialguide.cfm). California Department of Insurance; Crime. Accessed 2026-09-16.
9. [Crime Non-Financial Applications and Forms](https://www.travelers.com/business-insurance/professional-liability-insurance/apps-forms/crime-non-financial-institutions). Travelers; Opening paragraph; Sample Policy Forms. Accessed 2026-09-16.
10. [Crime Terms and Conditions](https://asset.trvstatic.com/download/assets/cri-3001.pdf/98f30f1063c911eeb2f1deb19c93b21f). The Travelers Companies, Inc.; I.A–G, printed/PDF pages 1–4; III.RR, printed/PDF p.13; V.B.1–2, printed/PDF pp.18–20; Consideration, printed/PDF p.1; III.P p.8; V.A.3 pp.16–17; V.A.4 p.17; V.B.3 p.20; I.A.3 p.1; III.C p.7; III.S pp.8–9; III.II and III.KK p.12; III.QQ p.13; V.A.5 pp.17–18 (printed/PDF pages); IV.J–O, printed/PDF pages 14–15. Accessed 2026-09-16.
11. [Social Engineering Fraud Insurance](https://www.chubb.com/us-en/business-insurance/social-engineering-fraud-coverage-for-crime-insurance.html). Chubb; Opening; coverage highlights. Accessed 2026-09-16.
12. [Commercial Crime Coverage Application](https://asset.trvstatic.com/download/assets/cri-1100w-ind.pdf/9aa2577663c911ee91291279531924d3). Travelers Casualty and Surety Company of America; I–III pages 1–2; IX–XI pages 3–4; V–VII, printed/PDF pages 2–3. Accessed 2026-09-16.

Updated 2026-09-30. Spot, a product of Tools for Enlightenment, publishes this research and works in the commercial insurance market. The comparison applies the same criteria to both providers. [Editorial policy](https://spot.insure/editorial-policy). To suggest a correction, [contact Spot](https://spot.insure/contact) with the page URL and supporting source.

## CNA Review Scores for 2026

Review Score: 9.0 / 10 from 1 rated source, equally weighted.

Customer feedback on CNA is mixed and hard to compare. NerdWallet gave it 4.5 out of 5 for manufacturers, while Trustpilot shows about 1.4 out of 5 from 49 mostly self-selected reviews.

- NerdWallet: NerdWallet editorial rating for manufacturers 4.5/5 (Editorial rating). NerdWallet editorial assessment of CNA for U.S. manufacturers, not consumer average. Period: Published 2026-03-26. Checked 2026-09-29. [Best Insurance for Manufacturers in 2026](https://www.nerdwallet.com/business/insurance/learn/manufacturers)
- Trustpilot: Displayed Trustpilot TrustScore 1.4/5 page text; 1.5/5 badge (TrustScore out of 5); 49 reviews. CNA.com profile, mixed business and consumer/LTC reports; self-selected, not representative commercial P&C sample. Period: 14 reviews in prior 12 months; 2026-09-29. Checked 2026-09-29. [CNA customer reviews](https://www.trustpilot.com/review/www.cna.com)
- BBB: BBB customer-review average 1/5 (BBB star rating); 6 reviews. Long Term Care Insurance profile covering headquarters/corporate locations; not commercial P&C; six self-selected reviews. Period: Displayed 2026-09-29. Checked 2026-09-29. [CNA Financial Corporation customer reviews](https://www.bbb.org/us/il/chicago/profile/long-term-care-insurance/cna-financial-corporation-0683-90032439/customer-reviews)

Reviewed 2026-09-29. [Read the sourced review](https://spot.insure/insurance-providers/cna/reviews).

## Marsh McLennan Agency Review Scores for 2026

Review Score: 8.2 / 10 from 2 rated sources, equally weighted.

There are almost no public customer reviews of Marsh McLennan Agency (MMA). Trustpilot shows 3.2 out of 5, but from a single review, and BBB shows an A grade with four complaints closed in three years.

- Trustpilot: TrustScore 3.2 (out of 5); 1 reviews. Trustpilot profile for marshmma.com, MMA's own domain. Unclaimed; MMA has not invited reviews. Period: checked 2026-09-29. Checked 2026-09-29. [marshmma.com Trustpilot profile](https://www.trustpilot.com/review/marshmma.com)
- Trustpilot: TrustScore (Marsh brand) 1.3 (out of 5); 115 reviews. Trustpilot page for marsh.com, the global Marsh brand (mostly individual and non-US customers). This is a different entity from MMA. Period: checked 2026-09-29. Checked 2026-09-29. [Marsh Reviews](https://www.trustpilot.com/review/www.marsh.com)
- BBB: BBB business grade A. BBB San Diego-area profile for Marsh & McLennan Agency LLC (accredited). MMA has separate BBB profiles per office; Dayton and Schaumburg both show A+. Checked 2026-09-29. [Marsh & McLennan Agency LLC (San Diego) BBB](https://www.bbb.org/us/ca/san-diego/profile/insurance-services-office/marsh-mclennan-agency-llc-1126-3000103)
- BBB: Complaints 4. Same San Diego-area profile; zero customer reviews. No client-count denominator. Period: closed in the last three years (checked 2026-09-29). Checked 2026-09-29. [Marsh & McLennan Agency LLC — BBB Complaints](https://www.bbb.org/us/ca/san-diego/profile/insurance-services-office/marsh-mclennan-agency-llc-1126-3000103/complaints); [Marsh & McLennan Agency LLC — BBB Reviews](https://www.bbb.org/us/ca/san-diego/profile/insurance-services-office/marsh-mclennan-agency-llc-1126-3000103/customer-reviews)

Reviewed 2026-09-29. [Read the sourced review](https://spot.insure/insurance-providers/marsh-mclennan-agency/reviews).

## Agent and Developer Resources

- [Markdown page](https://spot.insure/compare/cna-vs-marsh-mclennan-agency/crime.md)
- [Developer resources](https://spot.insure/developers)
- [Public MCP server](https://spot.insure/mcp)
- [MCP server manifest](https://spot.insure/server.json)
- [OpenAPI description](https://spot.insure/openapi.json)
- [Public page index](https://spot.insure/llms.txt)