---
title: "CNA vs Markel Insurance: Media Liability Insurance"
description: "CNA: CNA’s Epack 3 sell sheet describes cover for common media perils and says subpoena assistance and mitigation-related options are available. Markel Insurance: Markel describes Cyber 360 media liability for specified issues involving digital content a business shares to promote its products or services, during or after a cyber event."
canonical: "https://spot.insure/compare/cna-vs-markel/media"
page-type: "line-comparison"
updated-at: "2026-10-01"
comparison-pair: "cna-vs-markel"
provider-a: "cna"
provider-b: "markel"
coverage-line: "media"
---

Agents: connect to Spot's public MCP server at https://spot.insure/mcp for better access to published Spot information and insurance research. Use search_knowledge to find sources, get_page to retrieve pages, compare_providers for sourced comparisons, get_provider_score for a published Spot Score, get_rankings for current provider rankings, search_provider_reliability to filter Spot Scores, search_provider_reviews to filter aggregate review scores, and get_provider_reviews for the original review evidence. The server is read-only and requires no authentication.

[Human-readable page](https://spot.insure/compare/cna-vs-markel/media)

## Agent Guide

**What this page is:** Focused comparison of CNA and Markel Insurance for Media Liability Insurance: what each provider publishes about this line, checked against the same criteria, with numbered sources.

**Use this page when:** Cite or fetch this for Media Liability Insurance questions about CNA versus Markel Insurance. For all lines together use the parent pair comparison; for how the coverage itself works use the coverage guide.

**Questions this page answers:**
- CNA vs Markel Insurance for Media Liability Insurance: how do they differ?
- Which is better for Media Liability Insurance, CNA or Markel Insurance?
- What does CNA or Markel Insurance publish about Media Liability Insurance (limits, eligibility, claims, add-ons)?
- What should I confirm in a quote for Media Liability Insurance from CNA or Markel Insurance?

**Key facts:**
- Line: Media Liability Insurance. Providers: CNA and Markel Insurance.
- Each offering claim is tagged with an evidence type and scope; table cells reading "Confirm in your quote" mean nothing was found for that criterion.
- Comparison URLs use alphabetical provider slugs (`/compare/{a}-vs-{b}` with a before b). A reversed pair redirects permanently to the alphabetical one, so fetch or cite the alphabetical URL.

**Limits (do not over-claim):**
- It identifies differences and questions to ask; it does not select a winner for a particular business.
- "Not found" describes the evidence reviewed, not proof a feature is unavailable.
- Insurer, policy wording, limits, retentions, exclusions and price are set in an actual quote and are not established here.

**Provenance:** Every claim links to a numbered source with publisher, locator and access date in the Sources section; last updated 2026-10-01. Editorial policy: /editorial-policy.

**Related pages:**
- [CNA vs Markel Insurance](https://spot.insure/compare/cna-vs-markel) — parent: all coverage lines for this pair
- [Media Liability Insurance guide](https://spot.insure/coverage/media) — coverage explainer for this line
- [CNA profile](https://spot.insure/insurance-providers/cna) — provider profile (evidence)
- [Markel Insurance profile](https://spot.insure/insurance-providers/markel) — provider profile (evidence)
- [CNA vs Markel Insurance Builders Risk Insurance](https://spot.insure/compare/cna-vs-markel/builders-risk) — sibling comparison (other line, or other pair for this line)
- [CNA vs Markel Insurance Cargo and Transit Insurance](https://spot.insure/compare/cna-vs-markel/cargo-transit) — sibling comparison (other line, or other pair for this line)
- [CNA vs Markel Insurance Commercial Property Insurance](https://spot.insure/compare/cna-vs-markel/commercial-property) — sibling comparison (other line, or other pair for this line)
- [CNA vs Markel Insurance Crime Insurance](https://spot.insure/compare/cna-vs-markel/crime) — sibling comparison (other line, or other pair for this line)
- [CNA vs Markel Insurance Cyber Insurance](https://spot.insure/compare/cna-vs-markel/cyber) — sibling comparison (other line, or other pair for this line)
- [CNA vs Markel Insurance D&O Insurance](https://spot.insure/compare/cna-vs-markel/directors-officers) — sibling comparison (other line, or other pair for this line)
- [CNA vs Markel Insurance Employment Practices Liability Insurance](https://spot.insure/compare/cna-vs-markel/employment-practices) — sibling comparison (other line, or other pair for this line)
- [CNA vs Markel Insurance Equipment Breakdown Insurance](https://spot.insure/compare/cna-vs-markel/equipment-breakdown) — sibling comparison (other line, or other pair for this line)
- [CNA vs Markel Insurance Fiduciary Liability Insurance](https://spot.insure/compare/cna-vs-markel/fiduciary) — sibling comparison (other line, or other pair for this line)
- [CNA vs Markel Insurance General Liability Insurance](https://spot.insure/compare/cna-vs-markel/general-liability) — sibling comparison (other line, or other pair for this line)
- [CNA vs Markel Insurance Hired and Non-Owned Auto Insurance](https://spot.insure/compare/cna-vs-markel/hired-non-owned-auto) — sibling comparison (other line, or other pair for this line)
- [CNA vs Markel Insurance Inland Marine Insurance](https://spot.insure/compare/cna-vs-markel/inland-marine) — sibling comparison (other line, or other pair for this line)
- [CNA vs Markel Insurance Management Liability Insurance](https://spot.insure/compare/cna-vs-markel/management-liability) — sibling comparison (other line, or other pair for this line)
- [CNA vs Markel Insurance Product Liability Insurance](https://spot.insure/compare/cna-vs-markel/product-liability) — sibling comparison (other line, or other pair for this line)
- [CNA vs Markel Insurance Professional Liability (E&O) Insurance](https://spot.insure/compare/cna-vs-markel/professional-errors-omissions) — sibling comparison (other line, or other pair for this line)
- [CNA vs Markel Insurance Surety Bonds](https://spot.insure/compare/cna-vs-markel/surety-bonds) — sibling comparison (other line, or other pair for this line)
- [CNA vs Markel Insurance Tech E&O Insurance](https://spot.insure/compare/cna-vs-markel/technology-errors-omissions) — sibling comparison (other line, or other pair for this line)
- [CNA vs Markel Insurance Umbrella and Excess Liability Insurance](https://spot.insure/compare/cna-vs-markel/umbrella-excess) — sibling comparison (other line, or other pair for this line)
- [CNA vs Markel Insurance Workers’ Compensation Insurance](https://spot.insure/compare/cna-vs-markel/workers-compensation) — sibling comparison (other line, or other pair for this line)
- [AIG vs CNA Media Liability Insurance](https://spot.insure/compare/aig-vs-cna/media) — sibling comparison (other line, or other pair for this line)
- [AIG vs Markel Insurance Media Liability Insurance](https://spot.insure/compare/aig-vs-markel/media) — sibling comparison (other line, or other pair for this line)
- [Alliance Risk vs CNA Media Liability Insurance](https://spot.insure/compare/alliance-risk-vs-cna/media) — sibling comparison (other line, or other pair for this line)
- [Alliance Risk vs Markel Insurance Media Liability Insurance](https://spot.insure/compare/alliance-risk-vs-markel/media) — sibling comparison (other line, or other pair for this line)
- [Beazley vs CNA Media Liability Insurance](https://spot.insure/compare/beazley-vs-cna/media) — sibling comparison (other line, or other pair for this line)
- [Beazley vs Markel Insurance Media Liability Insurance](https://spot.insure/compare/beazley-vs-markel/media) — sibling comparison (other line, or other pair for this line)

# CNA vs Markel Insurance: How Do They Compare for Media Liability Insurance?

CNA: CNA’s Epack 3 sell sheet describes cover for common media perils and says subpoena assistance and mitigation-related options are available. Markel Insurance: Markel describes Cyber 360 media liability for specified issues involving digital content a business shares to promote its products or services, during or after a cyber event.

## How to Use the CNA vs Markel Insurance Media Liability Insurance Comparison

Use this comparison to evaluate CNA and Markel Insurance for Media Liability Insurance against the same documented criteria. It identifies differences and questions to confirm; it does not select a winner for a particular business. Offering claims are what each provider publishes about this line unless marked otherwise. “Not found” describes the evidence reviewed, not proof that a feature is unavailable. Confirm the insurer, policy wording, limits, retentions, exclusions and cost in an actual quote.

## CNA vs Markel Insurance Media Liability Insurance Summary

CNA: CNA’s Epack 3 sell sheet describes cover for common media perils and says subpoena assistance and mitigation-related options are available. Scope: The sell sheet does not enumerate all covered perils or establish that every option is included. Markel Insurance: Markel describes Cyber 360 media liability for specified issues involving digital content a business shares to promote its products or services, during or after a cyber event. Scope: Illustrative product-page description; wording, limits and exclusions depend on the policy. [5](https://www.cna.com/sites/default/files/assets/epack-3-cyber-media-technology-professional-liability-ss.pdf?ContentCache=NONE&MOD=AJPERES "Epack 3 – Cyber, Media, Technology & Professional Liability") [8](https://www.markel.com/us/commercial/professional-and-management-liability/cyber "Cyber Insurance Coverage")

## CNA Small Business Insurance: Products, Agents and Service

CNA directs small-business buyers to independent agents and describes CNA Connect as a businessowners policy for more than 600 small-business classes. Issuer and availability vary by policy and state, so confirm both in a quote. [1](https://www.cna.com/solutions/small-business "Insurance for Small Businesses") [2](https://www.cna.com/products/cna-connect "CNA Connect Small Businessowners Policy (BOP) | CNA Insurance") [3](https://www.cna.com/cnadisclaimer/generaldisclaimer "General Disclaimer")

[CNA profile](https://spot.insure/insurance-providers/cna)

## Markel Insurance: Specialty Business and Products

Markel Insurance is Markel Group's specialty and small-business insurance business, with offerings across packages, workers' compensation, cyber, professional and management liability, property, marine, and surety. Products use different insurers and distribution routes, so compare the issuer and terms shown on the specific quote. [6](https://www.markel.com/about-us "About us") [7](https://www.sec.gov/Archives/edgar/data/1096343/000109634326000020/mkl-20251231.htm "Markel Group Inc. 2025 Form 10-K")

[Markel Insurance profile](https://spot.insure/insurance-providers/markel)

## What Is Media Liability Insurance?

Media liability can help pay defense costs for claims about content you create or distribute, such as allegations of defamation or infringement. Consider it if you publish or produce content for your business or clients; match the quote to each activity. [9](https://content.naic.org/sites/default/files/Insurance%20for%20social%20media%20liability%20-%202021.pdf "Insurance for Social Media Liability") [10](https://www.hiscox.com/documents/brokers/PLP_P0005_HiscoxPRO_Admitted_package-Media_Liability_Coverage_Part.pdf "Media Liability Coverage Part") [11](https://www.cfc.com/media/1621/media_application_us_v10.pdf "Media Application Form — United States")

## What Are the Key Differences Between CNA and Markel Insurance Media Liability Insurance?

### Coverage and package structure

CNA: CNA’s Epack 3 sell sheet describes cover for common media perils and says subpoena assistance and mitigation-related options are available. Scope: The sell sheet does not enumerate all covered perils or establish that every option is included.. Markel Insurance: Markel describes Cyber 360 media liability for specified issues involving digital content a business shares to promote its products or services, during or after a cyber event. Scope: Illustrative product-page description; wording, limits and exclusions depend on the policy.. This is a pair-specific comparison of coverage claims; check both details against the proposed terms. [5](https://www.cna.com/sites/default/files/assets/epack-3-cyber-media-technology-professional-liability-ss.pdf?ContentCache=NONE&MOD=AJPERES "Epack 3 – Cyber, Media, Technology & Professional Liability") [8](https://www.markel.com/us/commercial/professional-and-management-liability/cyber "Cyber Insurance Coverage")

### Business roles: second documented difference

CNA: CNA describes Epack 3 as a modular policy that combines cyber, media, technology and professional-liability coverages. Scope: This is a bundled program description; selected coverage parts and limits require the issued policy.. Markel Insurance: Markel lists media liability within the coverages available under its Cyber 360 product; the reviewed page does not establish a standalone media-liability policy. Scope: Cyber 360 subcoverage only; no separate program inferred.. This is a pair-specific comparison of role claims; check both details against the proposed terms. [4](https://www.cna.com/products/cyber "Cyber Insurance - Cyber Risk Solutions") [5](https://www.cna.com/sites/default/files/assets/epack-3-cyber-media-technology-professional-liability-ss.pdf?ContentCache=NONE&MOD=AJPERES "Epack 3 – Cyber, Media, Technology & Professional Liability") [8](https://www.markel.com/us/commercial/professional-and-management-liability/cyber "Cyber Insurance Coverage")

## What Should You Confirm in CNA and Markel Insurance Media Liability Insurance Quotes?

- Ask CNA how the quoted policy applies the documented coverage detail to your business. [5](https://www.cna.com/sites/default/files/assets/epack-3-cyber-media-technology-professional-liability-ss.pdf?ContentCache=NONE&MOD=AJPERES "Epack 3 – Cyber, Media, Technology & Professional Liability")
- Ask Markel Insurance how the quoted policy applies the documented coverage detail to your business. [8](https://www.markel.com/us/commercial/professional-and-management-liability/cyber "Cyber Insurance Coverage")

## CNA vs Markel Insurance Media Liability Insurance Compared

| Criteria | Epack 3 Media Liability | Markel Cyber 360 media liability coverage |
| --- | --- | --- |
| Role in This Line | CNA describes Epack 3 as a modular policy that combines cyber, media, technology and professional-liability coverages. [4](https://www.cna.com/products/cyber "Cyber Insurance - Cyber Risk Solutions") [5](https://www.cna.com/sites/default/files/assets/epack-3-cyber-media-technology-professional-liability-ss.pdf?ContentCache=NONE&MOD=AJPERES "Epack 3 – Cyber, Media, Technology & Professional Liability") (Evidence: Company-reported; scope: This is a bundled program description; selected coverage parts and limits require the issued policy..) | Markel lists media liability within the coverages available under its Cyber 360 product; the reviewed page does not establish a standalone media-liability policy. [8](https://www.markel.com/us/commercial/professional-and-management-liability/cyber "Cyber Insurance Coverage") (Evidence: Company-reported; scope: Cyber 360 subcoverage only; no separate program inferred..) |
| Who It’s For | Confirm in your quote. | The coverage is described within a cyber-policy catalogue for businesses; standalone eligibility outside Cyber 360 was not established. [8](https://www.markel.com/us/commercial/professional-and-management-liability/cyber "Cyber Insurance Coverage") (Evidence: Company-reported; scope: Cyber 360 target/appetite is account-specific..) |
| Coverage Features | CNA’s Epack 3 sell sheet describes cover for common media perils and says subpoena assistance and mitigation-related options are available. [5](https://www.cna.com/sites/default/files/assets/epack-3-cyber-media-technology-professional-liability-ss.pdf?ContentCache=NONE&MOD=AJPERES "Epack 3 – Cyber, Media, Technology & Professional Liability") (Evidence: Company-reported; scope: The sell sheet does not enumerate all covered perils or establish that every option is included..) | Markel describes Cyber 360 media liability for specified issues involving digital content a business shares to promote its products or services, during or after a cyber event. [8](https://www.markel.com/us/commercial/professional-and-management-liability/cyber "Cyber Insurance Coverage") (Evidence: Company-reported; scope: Illustrative product-page description; wording, limits and exclusions depend on the policy..) |
| Risk Services | CNA says media and professional-liability customers can access risk-mitigation resources and its cyber page describes specialized risk-control support. [4](https://www.cna.com/products/cyber "Cyber Insurance - Cyber Risk Solutions") [5](https://www.cna.com/sites/default/files/assets/epack-3-cyber-media-technology-professional-liability-ss.pdf?ContentCache=NONE&MOD=AJPERES "Epack 3 – Cyber, Media, Technology & Professional Liability") (Evidence: Company-reported; scope: The service statements are company-reported and do not establish a specific service entitlement on a given policy..) | Confirm in your quote. |
| How to Apply | CNA’s sell sheet says Epack 3 shortened quote intake for smaller risks, including fewer questions for media liability. [5](https://www.cna.com/sites/default/files/assets/epack-3-cyber-media-technology-professional-liability-ss.pdf?ContentCache=NONE&MOD=AJPERES "Epack 3 – Cyber, Media, Technology & Professional Liability") (Evidence: Company-reported; scope: The source does not state a universal revenue threshold or promise quote/bind timing..) | Confirm in your quote. |

## Related Pages for CNA vs Markel Insurance Media Liability Insurance

- [CNA vs Markel Insurance](https://spot.insure/compare/cna-vs-markel): all coverage lines, business roles, service and claims.
- [What Is Media Liability Insurance?](https://spot.insure/coverage/media): Media liability can help pay defense costs for claims about content your business creates or distributes, including defamation, privacy and infringement allegations.
- [CNA vs Markel Insurance Builders Risk Insurance](https://spot.insure/compare/cna-vs-markel/builders-risk)
- [CNA vs Markel Insurance Cargo and Transit Insurance](https://spot.insure/compare/cna-vs-markel/cargo-transit)
- [CNA vs Markel Insurance Commercial Property Insurance](https://spot.insure/compare/cna-vs-markel/commercial-property)
- [CNA vs Markel Insurance Crime Insurance](https://spot.insure/compare/cna-vs-markel/crime)
- [CNA vs Markel Insurance Cyber Insurance](https://spot.insure/compare/cna-vs-markel/cyber)
- [CNA vs Markel Insurance D&O Insurance](https://spot.insure/compare/cna-vs-markel/directors-officers)
- [CNA vs Markel Insurance Employment Practices Liability Insurance](https://spot.insure/compare/cna-vs-markel/employment-practices)
- [CNA vs Markel Insurance Equipment Breakdown Insurance](https://spot.insure/compare/cna-vs-markel/equipment-breakdown)
- [CNA vs Markel Insurance Fiduciary Liability Insurance](https://spot.insure/compare/cna-vs-markel/fiduciary)
- [CNA vs Markel Insurance General Liability Insurance](https://spot.insure/compare/cna-vs-markel/general-liability)
- [CNA vs Markel Insurance Hired and Non-Owned Auto Insurance](https://spot.insure/compare/cna-vs-markel/hired-non-owned-auto)
- [CNA vs Markel Insurance Inland Marine Insurance](https://spot.insure/compare/cna-vs-markel/inland-marine)
- [CNA vs Markel Insurance Management Liability Insurance](https://spot.insure/compare/cna-vs-markel/management-liability)
- [CNA vs Markel Insurance Product Liability Insurance](https://spot.insure/compare/cna-vs-markel/product-liability)
- [CNA vs Markel Insurance Professional Liability (E&O) Insurance](https://spot.insure/compare/cna-vs-markel/professional-errors-omissions)
- [CNA vs Markel Insurance Surety Bonds](https://spot.insure/compare/cna-vs-markel/surety-bonds)
- [CNA vs Markel Insurance Tech E&O Insurance](https://spot.insure/compare/cna-vs-markel/technology-errors-omissions)
- [CNA vs Markel Insurance Umbrella and Excess Liability Insurance](https://spot.insure/compare/cna-vs-markel/umbrella-excess)
- [CNA vs Markel Insurance Workers’ Compensation Insurance](https://spot.insure/compare/cna-vs-markel/workers-compensation)
- [AIG vs CNA Media Liability Insurance](https://spot.insure/compare/aig-vs-cna/media)
- [AIG vs Markel Insurance Media Liability Insurance](https://spot.insure/compare/aig-vs-markel/media)
- [Alliance Risk vs CNA Media Liability Insurance](https://spot.insure/compare/alliance-risk-vs-cna/media)
- [Alliance Risk vs Markel Insurance Media Liability Insurance](https://spot.insure/compare/alliance-risk-vs-markel/media)
- [Beazley vs CNA Media Liability Insurance](https://spot.insure/compare/beazley-vs-cna/media)
- [Beazley vs Markel Insurance Media Liability Insurance](https://spot.insure/compare/beazley-vs-markel/media)

## Sources for CNA vs Markel Insurance Media Liability Insurance

### Sources About CNA

1. [Insurance for Small Businesses](https://www.cna.com/solutions/small-business). CNA; Insurance for Small Businesses, lines 38-50 and 65-67 (CNA Central and agent route); lines 79-106 (product and stated appetite lists); page footer line 132 (CNA registered service mark).. Accessed 2026-09-28.
2. [CNA Connect Small Businessowners Policy (BOP) | CNA Insurance](https://www.cna.com/products/cna-connect). CNA; CNA Connect; coverages, product range, services. Accessed 2026-09-28.
3. [General Disclaimer](https://www.cna.com/cnadisclaimer/generaldisclaimer). CNA; General Disclaimer paragraphs 1 and 5 (HTML lines 24 and 28): CNA describes Continental Casualty Company and its relevant affiliates; references to CNA may include one or more CCC affiliates; each particular policy/product/service is the responsibility only of the specific CNA company that issues or supplies it. Footer line 57 identifies CNA Financial Corporation as trademark registrant. Re-read 2026-09-29.. Accessed 2026-09-29.
4. [Cyber Insurance - Cyber Risk Solutions](https://www.cna.com/products/cyber). CNA; Current U.S. page: Epack 3 combines cyber, media, technology and professional liability; MPL appetite, media support, technology E&O, claims and risk-control descriptions. Retrieved 2026-09-30.. Accessed 2026-09-30.
5. [Epack 3 – Cyber, Media, Technology & Professional Liability](https://www.cna.com/sites/default/files/assets/epack-3-cyber-media-technology-professional-liability-ss.pdf?ContentCache=NONE&MOD=AJPERES). CNA; Official sell sheet: modular bundled policy, media coverages and possible extensions, technology/professional line descriptions and quote process for small risks. Marketing summary expressly defers to issued policy. Retrieved 2026-09-30.. Accessed 2026-09-30.

### Sources About Markel Insurance

6. [About us](https://www.markel.com/about-us). Markel; Markel at a glance; description of Markel Insurance within Markel Group Inc.. Accessed 2026-09-28.
7. [Markel Group Inc. 2025 Form 10-K](https://www.sec.gov/Archives/edgar/data/1096343/000109634326000020/mkl-20251231.htm). U.S. Securities and Exchange Commission; filed by Markel Group Inc.; Cover page; Part I, Item 1 Business—Markel Insurance, U.S. Wholesale and Specialty, Programs and Solutions; Part II, Item 7/8 for group and segment risks. Accessed 2026-09-28.
8. [Cyber Insurance Coverage](https://www.markel.com/us/commercial/professional-and-management-liability/cyber). Markel; Cyber 360 coverage options: media liability; technology professional liability; eCrime; coverages listed within the cyber policy. Accessed 2026-09-29.

### Sources for the Media Liability Insurance Guide

9. [Insurance for Social Media Liability](https://content.naic.org/sites/default/files/Insurance%20for%20social%20media%20liability%20-%202021.pdf). Journal of Insurance Regulation; authors Kevin T. Merriman, David M. Knapp, Meghan E. Ruesch and Nicole M. Weir; PDF pp.5–7 abstract/summary; PDF p.4 nonendorsement disclaimer; CGL personal and advertising injury and media-business exclusion discussion. Accessed 2026-09-16.
10. [Media Liability Coverage Part](https://www.hiscox.com/documents/brokers/PLP_P0005_HiscoxPRO_Admitted_package-Media_Liability_Coverage_Part.pdf). Hiscox; I p.1; IV–V pp.2–3; VI pp.3–7; VII pp.7–8. Accessed 2026-09-16.
11. [Media Application Form — United States](https://www.cfc.com/media/1621/media_application_us_v10.pdf). CFC Underwriting Limited; Sections 1–2 PDF pp.2–5; Section 3 pp.5–6; Section 4 pp.7–8; Sections 6–7 pp.10–11. Accessed 2026-09-16.

Updated 2026-10-01. Spot, a product of Tools for Enlightenment, publishes this research and works in the commercial insurance market. The comparison applies the same criteria to both providers. [Editorial policy](https://spot.insure/editorial-policy). To suggest a correction, [contact Spot](https://spot.insure/contact) with the page URL and supporting source.

## CNA Review Scores for 2026

Review Score: 9.0 / 10 from 1 rated source, equally weighted.

Customer feedback on CNA is mixed and hard to compare. NerdWallet gave it 4.5 out of 5 for manufacturers, while Trustpilot shows about 1.4 out of 5 from 49 mostly self-selected reviews.

- NerdWallet: NerdWallet editorial rating for manufacturers 4.5/5 (Editorial rating). NerdWallet editorial assessment of CNA for U.S. manufacturers, not consumer average. Period: Published 2026-03-26. Checked 2026-09-29. [Best Insurance for Manufacturers in 2026](https://www.nerdwallet.com/business/insurance/learn/manufacturers)
- Trustpilot: Displayed Trustpilot TrustScore 1.4/5 page text; 1.5/5 badge (TrustScore out of 5); 49 reviews. CNA.com profile, mixed business and consumer/LTC reports; self-selected, not representative commercial P&C sample. Period: 14 reviews in prior 12 months; 2026-09-29. Checked 2026-09-29. [CNA customer reviews](https://www.trustpilot.com/review/www.cna.com)
- BBB: BBB customer-review average 1/5 (BBB star rating); 6 reviews. Long Term Care Insurance profile covering headquarters/corporate locations; not commercial P&C; six self-selected reviews. Period: Displayed 2026-09-29. Checked 2026-09-29. [CNA Financial Corporation customer reviews](https://www.bbb.org/us/il/chicago/profile/long-term-care-insurance/cna-financial-corporation-0683-90032439/customer-reviews)

Reviewed 2026-09-29. [Read the sourced review](https://spot.insure/insurance-providers/cna/reviews).

## Markel Insurance Review Scores for 2026

Review Score: 7.5 / 10 from 2 rated sources, equally weighted.

There is little public customer feedback on Markel. Trustpilot shows 2.5 out of 5 from just 5 reviews, and BBB lists 12 complaints closed in the last three years.

- J.D. Power: Commercial Lines Insurers agent satisfaction score 726 (out of 1,000). 2022 commercial-lines independent-agent satisfaction study and 2025 small-commercial customer study; these use different populations and measures Period: 2022. Checked 2026-09-29. [2025 U.S. Small Commercial Insurance Study](https://www.jdpower.com/business/press-releases/2025-us-small-commercial-insurance-study); [2022 U.S. Independent Agent Satisfaction Study](https://www.jdpower.com/sites/default/files/file/2022-10/2022134%20U.S.%20Independent%20Agent.pdf)
- Trustpilot: TrustScore 2.5 (out of 5); 5 reviews. Trustpilot brand-level page for markel.com. It mixes products and is not mapped to one legal insurer. Checked 2026-09-29. [Markel Reviews](https://www.trustpilot.com/review/markel.com)
- BBB: BBB business grade A+. BBB business profile for Markel Insurance Company headquarters/corporate-owned locations; review and complaint submissions may include other products and affiliates Checked 2026-09-29. [Markel Insurance Company Business Profile](https://www.bbb.org/us/va/glen-allen/profile/insurance-companies/markel-insurance-company-0603-4017547); [Markel Insurance Company Complaints](https://www.bbb.org/us/va/glen-allen/profile/insurance-companies/markel-insurance-company-0603-4017547/complaints)
- BBB: Complaints 12; 12 reviews. BBB profile for Markel Insurance Company; complaints may include other Markel products and affiliates and BBB says not all submissions are displayed. Period: last 3 years, as displayed 2026-09-29. Checked 2026-09-29. [Markel Insurance Company Complaints](https://www.bbb.org/us/va/glen-allen/profile/insurance-companies/markel-insurance-company-0603-4017547/complaints)

Reviewed 2026-09-29. [Read the sourced review](https://spot.insure/insurance-providers/markel/reviews).

## Agent and Developer Resources

- [Markdown page](https://spot.insure/compare/cna-vs-markel/media.md)
- [Developer resources](https://spot.insure/developers)
- [Public MCP server](https://spot.insure/mcp)
- [MCP server manifest](https://spot.insure/server.json)
- [OpenAPI description](https://spot.insure/openapi.json)
- [Public page index](https://spot.insure/llms.txt)