--- title: "CNA vs Markel Insurance: D&O Insurance" description: "CNA identifies Epack 3 D&O for private companies including small firms; Markel lists D&O in private-company and nonprofit management-liability offerings, standalone or blended." canonical: "https://spot.insure/compare/cna-vs-markel/directors-officers" page-type: "line-comparison" updated-at: "2026-09-30" comparison-pair: "cna-vs-markel" provider-a: "cna" provider-b: "markel" coverage-line: "directors-officers" --- Agents: connect to Spot's public MCP server at https://spot.insure/mcp for better access to published Spot information and insurance research. Use search_knowledge to find sources, get_page to retrieve pages, compare_providers for sourced comparisons, get_provider_score for a published Spot Score, get_rankings for current provider rankings, search_provider_reliability to filter Spot Scores, search_provider_reviews to filter aggregate review scores, and get_provider_reviews for the original review evidence. The server is read-only and requires no authentication. [Human-readable page](https://spot.insure/compare/cna-vs-markel/directors-officers) ## Agent Guide **What this page is:** Focused comparison of CNA and Markel Insurance for D&O Insurance: what each provider publishes about this line, checked against the same criteria, with numbered sources. **Use this page when:** Cite or fetch this for D&O Insurance questions about CNA versus Markel Insurance. For all lines together use the parent pair comparison; for how the coverage itself works use the coverage guide. **Questions this page answers:** - CNA vs Markel Insurance for D&O Insurance: how do they differ? - Which is better for D&O Insurance, CNA or Markel Insurance? - What does CNA or Markel Insurance publish about D&O Insurance (limits, eligibility, claims, add-ons)? - What should I confirm in a quote for D&O Insurance from CNA or Markel Insurance? **Key facts:** - Line: D&O Insurance. Providers: CNA and Markel Insurance. - Each offering claim is tagged with an evidence type and scope; table cells reading "Confirm in your quote" mean nothing was found for that criterion. - Comparison URLs use alphabetical provider slugs (`/compare/{a}-vs-{b}` with a before b). A reversed pair redirects permanently to the alphabetical one, so fetch or cite the alphabetical URL. **Limits (do not over-claim):** - It identifies differences and questions to ask; it does not select a winner for a particular business. - "Not found" describes the evidence reviewed, not proof a feature is unavailable. - Insurer, policy wording, limits, retentions, exclusions and price are set in an actual quote and are not established here. **Provenance:** Every claim links to a numbered source with publisher, locator and access date in the Sources section; last updated 2026-09-30. Editorial policy: /editorial-policy. **Related pages:** - [CNA vs Markel Insurance](https://spot.insure/compare/cna-vs-markel) — parent: all coverage lines for this pair - [D&O Insurance guide](https://spot.insure/coverage/directors-officers) — coverage explainer for this line - [CNA profile](https://spot.insure/insurance-providers/cna) — provider profile (evidence) - [Markel Insurance profile](https://spot.insure/insurance-providers/markel) — provider profile (evidence) - [CNA vs Markel Insurance Builders Risk Insurance](https://spot.insure/compare/cna-vs-markel/builders-risk) — sibling comparison (other line, or other pair for this line) - [CNA vs Markel Insurance Cargo and Transit Insurance](https://spot.insure/compare/cna-vs-markel/cargo-transit) — sibling comparison (other line, or other pair for this line) - [CNA vs Markel Insurance Commercial Property Insurance](https://spot.insure/compare/cna-vs-markel/commercial-property) — sibling comparison (other line, or other pair for this line) - [CNA vs Markel Insurance Crime Insurance](https://spot.insure/compare/cna-vs-markel/crime) — sibling comparison (other line, or other pair for this line) - [CNA vs Markel Insurance Cyber Insurance](https://spot.insure/compare/cna-vs-markel/cyber) — sibling comparison (other line, or other pair for this line) - [CNA vs Markel Insurance Employment Practices Liability Insurance](https://spot.insure/compare/cna-vs-markel/employment-practices) — sibling comparison (other line, or other pair for this line) - [CNA vs Markel Insurance Equipment Breakdown Insurance](https://spot.insure/compare/cna-vs-markel/equipment-breakdown) — sibling comparison (other line, or other pair for this line) - [CNA vs Markel Insurance Fiduciary Liability Insurance](https://spot.insure/compare/cna-vs-markel/fiduciary) — sibling comparison (other line, or other pair for this line) - [CNA vs Markel Insurance General Liability Insurance](https://spot.insure/compare/cna-vs-markel/general-liability) — sibling comparison (other line, or other pair for this line) - [CNA vs Markel Insurance Hired and Non-Owned Auto Insurance](https://spot.insure/compare/cna-vs-markel/hired-non-owned-auto) — sibling comparison (other line, or other pair for this line) - [CNA vs Markel Insurance Inland Marine Insurance](https://spot.insure/compare/cna-vs-markel/inland-marine) — sibling comparison (other line, or other pair for this line) - [CNA vs Markel Insurance Management Liability Insurance](https://spot.insure/compare/cna-vs-markel/management-liability) — sibling comparison (other line, or other pair for this line) - [CNA vs Markel Insurance Media Liability Insurance](https://spot.insure/compare/cna-vs-markel/media) — sibling comparison (other line, or other pair for this line) - [CNA vs Markel Insurance Product Liability Insurance](https://spot.insure/compare/cna-vs-markel/product-liability) — sibling comparison (other line, or other pair for this line) - [CNA vs Markel Insurance Professional Liability (E&O) Insurance](https://spot.insure/compare/cna-vs-markel/professional-errors-omissions) — sibling comparison (other line, or other pair for this line) - [CNA vs Markel Insurance Surety Bonds](https://spot.insure/compare/cna-vs-markel/surety-bonds) — sibling comparison (other line, or other pair for this line) - [CNA vs Markel Insurance Tech E&O Insurance](https://spot.insure/compare/cna-vs-markel/technology-errors-omissions) — sibling comparison (other line, or other pair for this line) - [CNA vs Markel Insurance Umbrella and Excess Liability Insurance](https://spot.insure/compare/cna-vs-markel/umbrella-excess) — sibling comparison (other line, or other pair for this line) - [CNA vs Markel Insurance Workers’ Compensation Insurance](https://spot.insure/compare/cna-vs-markel/workers-compensation) — sibling comparison (other line, or other pair for this line) - [AIG vs CNA D&O Insurance](https://spot.insure/compare/aig-vs-cna/directors-officers) — sibling comparison (other line, or other pair for this line) - [AIG vs Markel Insurance D&O Insurance](https://spot.insure/compare/aig-vs-markel/directors-officers) — sibling comparison (other line, or other pair for this line) - [Alliance Risk vs CNA D&O Insurance](https://spot.insure/compare/alliance-risk-vs-cna/directors-officers) — sibling comparison (other line, or other pair for this line) - [Alliance Risk vs Markel Insurance D&O Insurance](https://spot.insure/compare/alliance-risk-vs-markel/directors-officers) — sibling comparison (other line, or other pair for this line) - [Amelia Risk vs CNA D&O Insurance](https://spot.insure/compare/amelia-risk-vs-cna/directors-officers) — sibling comparison (other line, or other pair for this line) - [Amelia Risk vs Markel Insurance D&O Insurance](https://spot.insure/compare/amelia-risk-vs-markel/directors-officers) — sibling comparison (other line, or other pair for this line) # CNA vs Markel Insurance: How Do They Compare for D&O Insurance? CNA identifies Epack 3 D&O for private companies including small firms; Markel lists D&O in private-company and nonprofit management-liability offerings, standalone or blended. ## How to Use the CNA vs Markel Insurance D&O Insurance Comparison Use this comparison to evaluate CNA and Markel Insurance for D&O Insurance against the same documented criteria. It identifies differences and questions to confirm; it does not select a winner for a particular business. Offering claims are what each provider publishes about this line unless marked otherwise. “Not found” describes the evidence reviewed, not proof that a feature is unavailable. Confirm the insurer, policy wording, limits, retentions, exclusions and cost in an actual quote. ## CNA vs Markel Insurance D&O Insurance Summary CNA identifies Epack 3 D&O for private companies including small firms; Markel lists D&O in private-company and nonprofit management-liability offerings, standalone or blended. [4](https://www.cna.com/sites/default/files/assets/097cd07b-3b87-4f3e-94f5-f6ecddf84d7b/cna-rc-epack3-private-company-directors-officers-liability-ss.pdf?ContentCache=NONE&MOD=AJPERES "Private Company Directors & Officers Liability | CNA") [7](https://www.markel.com/us/commercial/professional-and-management-liability/management-liability/private-and-nonprofit "Private and Nonprofit Management Liability Insurance") ## CNA Small Business Insurance: Products, Agents and Service CNA directs small-business buyers to independent agents and describes CNA Connect as a businessowners policy for more than 600 small-business classes. Issuer and availability vary by policy and state, so confirm both in a quote. [1](https://www.cna.com/solutions/small-business "Insurance for Small Businesses") [2](https://www.cna.com/products/cna-connect "CNA Connect Small Businessowners Policy (BOP) | CNA Insurance") [3](https://www.cna.com/cnadisclaimer/generaldisclaimer "General Disclaimer") [CNA profile](https://spot.insure/insurance-providers/cna) ## Markel Insurance: Specialty Business and Products Markel Insurance is Markel Group's specialty and small-business insurance business, with offerings across packages, workers' compensation, cyber, professional and management liability, property, marine, and surety. Products use different insurers and distribution routes, so compare the issuer and terms shown on the specific quote. [5](https://www.markel.com/about-us "About us") [6](https://www.sec.gov/Archives/edgar/data/1096343/000109634326000020/mkl-20251231.htm "Markel Group Inc. 2025 Form 10-K") [Markel Insurance profile](https://spot.insure/insurance-providers/markel) ## What Is Directors and Officers Insurance? D&O insurance can help pay covered defense costs and losses from claims against company leaders over management decisions. If your organization has a board or executives, check whether the company itself is insured and whether legal bills reduce the limit. [8](https://www.thehartford.com/business-insurance/glossary-of-business-insurance-terms "Glossary of Business Insurance Terms") [9](https://eperils.com/wp-content/uploads/2016/09/14-02-18480.pdf "The Chubb Primary Directors & Officers and Entity Securities Liability Insurance") [10](https://asset.trvstatic.com/download/assets/pdo-3001.pdf/d66bd58e63c911ee99d14294a32ecb95 "Private Company Directors and Officers Liability Coverage") ## What Are the Key Differences Between CNA and Markel Insurance D&O Insurance? ### Private-company product structure Markel’s product overview includes private-company and nonprofit programs and names portfolio companies, PEOs, hospitality, energy and healthcare among its audiences. CNA’s Epack 3 record specifically covers private companies, including small businesses. A nonprofit or sector-specific buyer should ask Markel which form applies and confirm CNA’s underwriting fit. [4](https://www.cna.com/sites/default/files/assets/097cd07b-3b87-4f3e-94f5-f6ecddf84d7b/cna-rc-epack3-private-company-directors-officers-liability-ss.pdf?ContentCache=NONE&MOD=AJPERES "Private Company Directors & Officers Liability | CNA") [7](https://www.markel.com/us/commercial/professional-and-management-liability/management-liability/private-and-nonprofit "Private and Nonprofit Management Liability Insurance") ### How the Difference Affects Your Placement CNA identifies Side A, B and C and offers shared or separate limits. Markel describes protection for leaders against mismanagement, breach of duty and regulatory claims, with defense costs, settlements and judgments subject to terms. Request Markel’s actual limit schedule and compare the coverage parts and exclusions against CNA’s form. [4](https://www.cna.com/sites/default/files/assets/097cd07b-3b87-4f3e-94f5-f6ecddf84d7b/cna-rc-epack3-private-company-directors-officers-liability-ss.pdf?ContentCache=NONE&MOD=AJPERES "Private Company Directors & Officers Liability | CNA") [7](https://www.markel.com/us/commercial/professional-and-management-liability/management-liability/private-and-nonprofit "Private and Nonprofit Management Liability Insurance") ## What Should You Confirm in CNA and Markel Insurance D&O Insurance Quotes? - Which Markel form and limit structure applies to your sector and legal entity? [7](https://www.markel.com/us/commercial/professional-and-management-liability/management-liability/private-and-nonprofit "Private and Nonprofit Management Liability Insurance") - Does CNA quote separate limits for D&O and other Epack 3 coverages? [4](https://www.cna.com/sites/default/files/assets/097cd07b-3b87-4f3e-94f5-f6ecddf84d7b/cna-rc-epack3-private-company-directors-officers-liability-ss.pdf?ContentCache=NONE&MOD=AJPERES "Private Company Directors & Officers Liability | CNA") ## CNA vs Markel Insurance D&O Insurance Compared | Criteria | CNA Epack 3 Private Company D&O | Markel private and nonprofit D&O | | --- | --- | --- | | Role in This Line | Confirm in your quote. | Markel lists directors-and-officers liability within private-company and nonprofit management-liability offerings, as standalone or blended coverage. [7](https://www.markel.com/us/commercial/professional-and-management-liability/management-liability/private-and-nonprofit "Private and Nonprofit Management Liability Insurance") (Evidence: Company-reported; scope: U.S. private/nonprofit product page; exact coverage structure varies by policy..) | | Who It’s For | CNA states this D&O product is designed for private companies, including small private companies. [4](https://www.cna.com/sites/default/files/assets/097cd07b-3b87-4f3e-94f5-f6ecddf84d7b/cna-rc-epack3-private-company-directors-officers-liability-ss.pdf?ContentCache=NONE&MOD=AJPERES "Private Company Directors & Officers Liability | CNA") (Evidence: Company-reported; scope: Entity: CNA brand; issuing company varies by form/state Product: Private-company D&O in Epack 3 Jurisdiction: United States Research source scope: U.S. private-company D&O under Epack 3; issuer/state terms vary Claim limitation: Company marketing summary only; issued policy forms, underwriting, jurisdictional availability, limits, exclusions and definitions control. Source/date qualification: Source is CNA’s 2025 private-company D&O marketing summary; it is not an issued policy form..) | The page names private equity/portfolio companies, PEOs, hospitality, energy and healthcare among private-sector customer types, plus healthcare, education and associations among nonprofits. [7](https://www.markel.com/us/commercial/professional-and-management-liability/management-liability/private-and-nonprofit "Private and Nonprofit Management Liability Insurance") (Evidence: Company-reported; scope: Examples are not an exhaustive appetite or eligibility list..) | | Coverage Features | CNA’s private-company D&O summary describes coverage for covered company and individual claims and identifies Side A, Side B and Side C protection. [4](https://www.cna.com/sites/default/files/assets/097cd07b-3b87-4f3e-94f5-f6ecddf84d7b/cna-rc-epack3-private-company-directors-officers-liability-ss.pdf?ContentCache=NONE&MOD=AJPERES "Private Company Directors & Officers Liability | CNA") (Evidence: Company-reported; scope: Entity: CNA brand; issuing company varies by form/state Product: Private-company D&O in Epack 3 Jurisdiction: United States Research source scope: U.S. private-company D&O under Epack 3; issuer/state terms vary Claim limitation: Company marketing summary only; issued policy forms, underwriting, jurisdictional availability, limits, exclusions and definitions control. Source/date qualification: Source is CNA’s 2025 private-company D&O marketing summary; it is not an issued policy form..) | The page describes D&O protection for organizational leaders against covered claims such as mismanagement, breach of duty or regulatory violations, with defense costs, settlements and judgments subject to policy terms. [7](https://www.markel.com/us/commercial/professional-and-management-liability/management-liability/private-and-nonprofit "Private and Nonprofit Management Liability Insurance") (Evidence: Company-reported; scope: Illustrative marketing description; not policy wording..) | | Limits and Retentions | CNA says Epack 3 D&O can use shared or separate limits and offers an embedded Side A limit option. [4](https://www.cna.com/sites/default/files/assets/097cd07b-3b87-4f3e-94f5-f6ecddf84d7b/cna-rc-epack3-private-company-directors-officers-liability-ss.pdf?ContentCache=NONE&MOD=AJPERES "Private Company Directors & Officers Liability | CNA") (Evidence: Company-reported; scope: Entity: CNA brand; issuing company varies by form/state Product: Private-company D&O in Epack 3 Jurisdiction: United States Research source scope: U.S. private-company D&O under Epack 3; issuer/state terms vary Claim limitation: Availability of options is subject to underwriting and policy wording. Source/date qualification: Source is CNA’s 2025 private-company D&O marketing summary; it is not an issued policy form..) | Confirm in your quote. | | Claims Support | CNA says an experienced claims team supports policyholders with D&O claims. [4](https://www.cna.com/sites/default/files/assets/097cd07b-3b87-4f3e-94f5-f6ecddf84d7b/cna-rc-epack3-private-company-directors-officers-liability-ss.pdf?ContentCache=NONE&MOD=AJPERES "Private Company Directors & Officers Liability | CNA") (Evidence: Company-reported; scope: Entity: CNA brand; issuing company varies by form/state Product: Private-company D&O in Epack 3 Jurisdiction: United States Research source scope: U.S. private-company D&O under Epack 3; issuer/state terms vary Claim limitation: Company-reported service description; not an outcome guarantee. Source/date qualification: Source is CNA’s 2025 private-company D&O marketing summary; it is not an issued policy form..) | Confirm in your quote. | ## Related Pages for CNA vs Markel Insurance D&O Insurance - [CNA vs Markel Insurance](https://spot.insure/compare/cna-vs-markel): all coverage lines, business roles, service and claims. - [What Is Directors and Officers Insurance?](https://spot.insure/coverage/directors-officers): D&O insurance can protect leaders and, in some policies, the company from covered management claims; company coverage, defense costs and limits differ by quote. - [CNA vs Markel Insurance Builders Risk Insurance](https://spot.insure/compare/cna-vs-markel/builders-risk) - [CNA vs Markel Insurance Cargo and Transit Insurance](https://spot.insure/compare/cna-vs-markel/cargo-transit) - [CNA vs Markel Insurance Commercial Property Insurance](https://spot.insure/compare/cna-vs-markel/commercial-property) - [CNA vs Markel Insurance Crime Insurance](https://spot.insure/compare/cna-vs-markel/crime) - [CNA vs Markel Insurance Cyber Insurance](https://spot.insure/compare/cna-vs-markel/cyber) - [CNA vs Markel Insurance Employment Practices Liability Insurance](https://spot.insure/compare/cna-vs-markel/employment-practices) - [CNA vs Markel Insurance Equipment Breakdown Insurance](https://spot.insure/compare/cna-vs-markel/equipment-breakdown) - [CNA vs Markel Insurance Fiduciary Liability Insurance](https://spot.insure/compare/cna-vs-markel/fiduciary) - [CNA vs Markel Insurance General Liability Insurance](https://spot.insure/compare/cna-vs-markel/general-liability) - [CNA vs Markel Insurance Hired and Non-Owned Auto Insurance](https://spot.insure/compare/cna-vs-markel/hired-non-owned-auto) - [CNA vs Markel Insurance Inland Marine Insurance](https://spot.insure/compare/cna-vs-markel/inland-marine) - [CNA vs Markel Insurance Management Liability Insurance](https://spot.insure/compare/cna-vs-markel/management-liability) - [CNA vs Markel Insurance Media Liability Insurance](https://spot.insure/compare/cna-vs-markel/media) - [CNA vs Markel Insurance Product Liability Insurance](https://spot.insure/compare/cna-vs-markel/product-liability) - [CNA vs Markel Insurance Professional Liability (E&O) Insurance](https://spot.insure/compare/cna-vs-markel/professional-errors-omissions) - [CNA vs Markel Insurance Surety Bonds](https://spot.insure/compare/cna-vs-markel/surety-bonds) - [CNA vs Markel Insurance Tech E&O Insurance](https://spot.insure/compare/cna-vs-markel/technology-errors-omissions) - [CNA vs Markel Insurance Umbrella and Excess Liability Insurance](https://spot.insure/compare/cna-vs-markel/umbrella-excess) - [CNA vs Markel Insurance Workers’ Compensation Insurance](https://spot.insure/compare/cna-vs-markel/workers-compensation) - [AIG vs CNA D&O Insurance](https://spot.insure/compare/aig-vs-cna/directors-officers) - [AIG vs Markel Insurance D&O Insurance](https://spot.insure/compare/aig-vs-markel/directors-officers) - [Alliance Risk vs CNA D&O Insurance](https://spot.insure/compare/alliance-risk-vs-cna/directors-officers) - [Alliance Risk vs Markel Insurance D&O Insurance](https://spot.insure/compare/alliance-risk-vs-markel/directors-officers) - [Amelia Risk vs CNA D&O Insurance](https://spot.insure/compare/amelia-risk-vs-cna/directors-officers) - [Amelia Risk vs Markel Insurance D&O Insurance](https://spot.insure/compare/amelia-risk-vs-markel/directors-officers) ## Sources for CNA vs Markel Insurance D&O Insurance ### Sources About CNA 1. [Insurance for Small Businesses](https://www.cna.com/solutions/small-business). CNA; Insurance for Small Businesses, lines 38-50 and 65-67 (CNA Central and agent route); lines 79-106 (product and stated appetite lists); page footer line 132 (CNA registered service mark).. Accessed 2026-09-28. 2. [CNA Connect Small Businessowners Policy (BOP) | CNA Insurance](https://www.cna.com/products/cna-connect). CNA; CNA Connect; coverages, product range, services. Accessed 2026-09-28. 3. [General Disclaimer](https://www.cna.com/cnadisclaimer/generaldisclaimer). CNA; General Disclaimer paragraphs 1 and 5 (HTML lines 24 and 28): CNA describes Continental Casualty Company and its relevant affiliates; references to CNA may include one or more CCC affiliates; each particular policy/product/service is the responsibility only of the specific CNA company that issues or supplies it. Footer line 57 identifies CNA Financial Corporation as trademark registrant. Re-read 2026-09-29.. Accessed 2026-09-29. 4. [Private Company Directors & Officers Liability | CNA](https://www.cna.com/sites/default/files/assets/097cd07b-3b87-4f3e-94f5-f6ecddf84d7b/cna-rc-epack3-private-company-directors-officers-liability-ss.pdf?ContentCache=NONE&MOD=AJPERES). CNA; pp. 1–2: covered claims, Side A/B/C, limits, eligibility and claims. Accessed 2026-09-28. ### Sources About Markel Insurance 5. [About us](https://www.markel.com/about-us). Markel; Markel at a glance; description of Markel Insurance within Markel Group Inc.. Accessed 2026-09-28. 6. [Markel Group Inc. 2025 Form 10-K](https://www.sec.gov/Archives/edgar/data/1096343/000109634326000020/mkl-20251231.htm). U.S. Securities and Exchange Commission; filed by Markel Group Inc.; Cover page; Part I, Item 1 Business—Markel Insurance, U.S. Wholesale and Specialty, Programs and Solutions; Part II, Item 7/8 for group and segment risks. Accessed 2026-09-28. 7. [Private and Nonprofit Management Liability Insurance](https://www.markel.com/us/commercial/professional-and-management-liability/management-liability/private-and-nonprofit). Markel; What we offer; private/nonprofit segment; D&O, EPL, fiduciary and optional coverage sections.. Accessed 2026-09-29. ### Sources for the D&O Insurance Guide 8. [Glossary of Business Insurance Terms](https://www.thehartford.com/business-insurance/glossary-of-business-insurance-terms). The Hartford; Directors and Officers Liability Insurance; Errors and Omissions Insurance; Employment Practices Liability Insurance. Accessed 2026-09-16. 9. [The Chubb Primary Directors & Officers and Entity Securities Liability Insurance](https://eperils.com/wp-content/uploads/2016/09/14-02-18480.pdf). Chubb Group of Insurance Companies; hosted by eperils; I.A–C p.1; I.C p.1; I and III.A–B pp.1–2; VI Reporting pp.3–4. Accessed 2026-09-16. 10. [Private Company Directors and Officers Liability Coverage](https://asset.trvstatic.com/download/assets/pdo-3001.pdf/d66bd58e63c911ee99d14294a32ecb95). Travelers Casualty and Surety Company of America; I.A–C p.1; I.C p.1; Header p.1 and VI.A pp.6–7. Accessed 2026-09-16. Updated 2026-09-30. Spot, a product of Tools for Enlightenment, publishes this research and works in the commercial insurance market. The comparison applies the same criteria to both providers. [Editorial policy](https://spot.insure/editorial-policy). To suggest a correction, [contact Spot](https://spot.insure/contact) with the page URL and supporting source. ## CNA Review Scores for 2026 Review Score: 9.0 / 10 from 1 rated source, equally weighted. Customer feedback on CNA is mixed and hard to compare. NerdWallet gave it 4.5 out of 5 for manufacturers, while Trustpilot shows about 1.4 out of 5 from 49 mostly self-selected reviews. - NerdWallet: NerdWallet editorial rating for manufacturers 4.5/5 (Editorial rating). NerdWallet editorial assessment of CNA for U.S. manufacturers, not consumer average. Period: Published 2026-03-26. Checked 2026-09-29. [Best Insurance for Manufacturers in 2026](https://www.nerdwallet.com/business/insurance/learn/manufacturers) - Trustpilot: Displayed Trustpilot TrustScore 1.4/5 page text; 1.5/5 badge (TrustScore out of 5); 49 reviews. CNA.com profile, mixed business and consumer/LTC reports; self-selected, not representative commercial P&C sample. Period: 14 reviews in prior 12 months; 2026-09-29. Checked 2026-09-29. [CNA customer reviews](https://www.trustpilot.com/review/www.cna.com) - BBB: BBB customer-review average 1/5 (BBB star rating); 6 reviews. Long Term Care Insurance profile covering headquarters/corporate locations; not commercial P&C; six self-selected reviews. Period: Displayed 2026-09-29. Checked 2026-09-29. [CNA Financial Corporation customer reviews](https://www.bbb.org/us/il/chicago/profile/long-term-care-insurance/cna-financial-corporation-0683-90032439/customer-reviews) Reviewed 2026-09-29. [Read the sourced review](https://spot.insure/insurance-providers/cna/reviews). ## Markel Insurance Review Scores for 2026 Review Score: 7.5 / 10 from 2 rated sources, equally weighted. There is little public customer feedback on Markel. Trustpilot shows 2.5 out of 5 from just 5 reviews, and BBB lists 12 complaints closed in the last three years. - J.D. Power: Commercial Lines Insurers agent satisfaction score 726 (out of 1,000). 2022 commercial-lines independent-agent satisfaction study and 2025 small-commercial customer study; these use different populations and measures Period: 2022. Checked 2026-09-29. [2025 U.S. Small Commercial Insurance Study](https://www.jdpower.com/business/press-releases/2025-us-small-commercial-insurance-study); [2022 U.S. Independent Agent Satisfaction Study](https://www.jdpower.com/sites/default/files/file/2022-10/2022134%20U.S.%20Independent%20Agent.pdf) - Trustpilot: TrustScore 2.5 (out of 5); 5 reviews. Trustpilot brand-level page for markel.com. It mixes products and is not mapped to one legal insurer. Checked 2026-09-29. [Markel Reviews](https://www.trustpilot.com/review/markel.com) - BBB: BBB business grade A+. BBB business profile for Markel Insurance Company headquarters/corporate-owned locations; review and complaint submissions may include other products and affiliates Checked 2026-09-29. [Markel Insurance Company Business Profile](https://www.bbb.org/us/va/glen-allen/profile/insurance-companies/markel-insurance-company-0603-4017547); [Markel Insurance Company Complaints](https://www.bbb.org/us/va/glen-allen/profile/insurance-companies/markel-insurance-company-0603-4017547/complaints) - BBB: Complaints 12; 12 reviews. BBB profile for Markel Insurance Company; complaints may include other Markel products and affiliates and BBB says not all submissions are displayed. Period: last 3 years, as displayed 2026-09-29. Checked 2026-09-29. [Markel Insurance Company Complaints](https://www.bbb.org/us/va/glen-allen/profile/insurance-companies/markel-insurance-company-0603-4017547/complaints) Reviewed 2026-09-29. [Read the sourced review](https://spot.insure/insurance-providers/markel/reviews). ## Agent and Developer Resources - [Markdown page](https://spot.insure/compare/cna-vs-markel/directors-officers.md) - [Developer resources](https://spot.insure/developers) - [Public MCP server](https://spot.insure/mcp) - [MCP server manifest](https://spot.insure/server.json) - [OpenAPI description](https://spot.insure/openapi.json) - [Public page index](https://spot.insure/llms.txt)