---
title: "CNA vs Heffernan Insurance Brokers: Cargo and Transit Insurance"
description: "Heffernan describes an in-house cargo program with underwriting and claims authority for logistics businesses; CNA describes Ocean Cargo and worldwide claims specialists."
canonical: "https://spot.insure/compare/cna-vs-heffernan/cargo-transit"
page-type: "line-comparison"
updated-at: "2026-10-01"
comparison-pair: "cna-vs-heffernan"
provider-a: "cna"
provider-b: "heffernan"
coverage-line: "cargo-transit"
---

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[Human-readable page](https://spot.insure/compare/cna-vs-heffernan/cargo-transit)

## Agent Guide

**What this page is:** Focused comparison of CNA and Heffernan Insurance Brokers for Cargo and Transit Insurance: what each provider publishes about this line, checked against the same criteria, with numbered sources.

**Use this page when:** Cite or fetch this for Cargo and Transit Insurance questions about CNA versus Heffernan Insurance Brokers. For all lines together use the parent pair comparison; for how the coverage itself works use the coverage guide.

**Questions this page answers:**
- CNA vs Heffernan Insurance Brokers for Cargo and Transit Insurance: how do they differ?
- Which is better for Cargo and Transit Insurance, CNA or Heffernan Insurance Brokers?
- What does CNA or Heffernan Insurance Brokers publish about Cargo and Transit Insurance (limits, eligibility, claims, add-ons)?
- What should I confirm in a quote for Cargo and Transit Insurance from CNA or Heffernan Insurance Brokers?

**Key facts:**
- Line: Cargo and Transit Insurance. Providers: CNA and Heffernan Insurance Brokers.
- Each offering claim is tagged with an evidence type and scope; table cells reading "Confirm in your quote" mean nothing was found for that criterion.
- Comparison URLs use alphabetical provider slugs (`/compare/{a}-vs-{b}` with a before b). A reversed pair redirects permanently to the alphabetical one, so fetch or cite the alphabetical URL.

**Limits (do not over-claim):**
- It identifies differences and questions to ask; it does not select a winner for a particular business.
- "Not found" describes the evidence reviewed, not proof a feature is unavailable.
- Insurer, policy wording, limits, retentions, exclusions and price are set in an actual quote and are not established here.

**Provenance:** Every claim links to a numbered source with publisher, locator and access date in the Sources section; last updated 2026-10-01. Editorial policy: /editorial-policy.

**Related pages:**
- [CNA vs Heffernan Insurance Brokers](https://spot.insure/compare/cna-vs-heffernan) — parent: all coverage lines for this pair
- [Cargo and Transit Insurance guide](https://spot.insure/coverage/cargo-transit) — coverage explainer for this line
- [CNA profile](https://spot.insure/insurance-providers/cna) — provider profile (evidence)
- [Heffernan Insurance Brokers profile](https://spot.insure/insurance-providers/heffernan) — provider profile (evidence)
- [CNA vs Heffernan Insurance Brokers Builders Risk Insurance](https://spot.insure/compare/cna-vs-heffernan/builders-risk) — sibling comparison (other line, or other pair for this line)
- [CNA vs Heffernan Insurance Brokers Business Owner’s Policy](https://spot.insure/compare/cna-vs-heffernan/business-owners-policy) — sibling comparison (other line, or other pair for this line)
- [CNA vs Heffernan Insurance Brokers Commercial Auto Insurance](https://spot.insure/compare/cna-vs-heffernan/commercial-auto) — sibling comparison (other line, or other pair for this line)
- [CNA vs Heffernan Insurance Brokers Commercial Property Insurance](https://spot.insure/compare/cna-vs-heffernan/commercial-property) — sibling comparison (other line, or other pair for this line)
- [CNA vs Heffernan Insurance Brokers Crime Insurance](https://spot.insure/compare/cna-vs-heffernan/crime) — sibling comparison (other line, or other pair for this line)
- [CNA vs Heffernan Insurance Brokers Cyber Insurance](https://spot.insure/compare/cna-vs-heffernan/cyber) — sibling comparison (other line, or other pair for this line)
- [CNA vs Heffernan Insurance Brokers Employment Practices Liability Insurance](https://spot.insure/compare/cna-vs-heffernan/employment-practices) — sibling comparison (other line, or other pair for this line)
- [CNA vs Heffernan Insurance Brokers Fidelity Bonds](https://spot.insure/compare/cna-vs-heffernan/fidelity-bonds) — sibling comparison (other line, or other pair for this line)
- [CNA vs Heffernan Insurance Brokers Fiduciary Liability Insurance](https://spot.insure/compare/cna-vs-heffernan/fiduciary) — sibling comparison (other line, or other pair for this line)
- [CNA vs Heffernan Insurance Brokers General Liability Insurance](https://spot.insure/compare/cna-vs-heffernan/general-liability) — sibling comparison (other line, or other pair for this line)
- [CNA vs Heffernan Insurance Brokers Hired and Non-Owned Auto Insurance](https://spot.insure/compare/cna-vs-heffernan/hired-non-owned-auto) — sibling comparison (other line, or other pair for this line)
- [CNA vs Heffernan Insurance Brokers Medical Malpractice Insurance](https://spot.insure/compare/cna-vs-heffernan/medical-malpractice) — sibling comparison (other line, or other pair for this line)
- [CNA vs Heffernan Insurance Brokers Professional Liability (E&O) Insurance](https://spot.insure/compare/cna-vs-heffernan/professional-errors-omissions) — sibling comparison (other line, or other pair for this line)
- [CNA vs Heffernan Insurance Brokers Surety Bonds](https://spot.insure/compare/cna-vs-heffernan/surety-bonds) — sibling comparison (other line, or other pair for this line)
- [CNA vs Heffernan Insurance Brokers Workers’ Compensation Insurance](https://spot.insure/compare/cna-vs-heffernan/workers-compensation) — sibling comparison (other line, or other pair for this line)
- [AIG vs CNA Cargo and Transit Insurance](https://spot.insure/compare/aig-vs-cna/cargo-transit) — sibling comparison (other line, or other pair for this line)
- [AIG vs Heffernan Insurance Brokers Cargo and Transit Insurance](https://spot.insure/compare/aig-vs-heffernan/cargo-transit) — sibling comparison (other line, or other pair for this line)
- [Alliance Risk vs CNA Cargo and Transit Insurance](https://spot.insure/compare/alliance-risk-vs-cna/cargo-transit) — sibling comparison (other line, or other pair for this line)
- [Alliance Risk vs Heffernan Insurance Brokers Cargo and Transit Insurance](https://spot.insure/compare/alliance-risk-vs-heffernan/cargo-transit) — sibling comparison (other line, or other pair for this line)
- [Amelia Risk vs CNA Cargo and Transit Insurance](https://spot.insure/compare/amelia-risk-vs-cna/cargo-transit) — sibling comparison (other line, or other pair for this line)
- [Amelia Risk vs Heffernan Insurance Brokers Cargo and Transit Insurance](https://spot.insure/compare/amelia-risk-vs-heffernan/cargo-transit) — sibling comparison (other line, or other pair for this line)

# CNA vs Heffernan Insurance Brokers: How Do They Compare for Cargo and Transit Insurance?

Heffernan describes an in-house cargo program with underwriting and claims authority for logistics businesses; CNA describes Ocean Cargo and worldwide claims specialists.

## How to Use the CNA vs Heffernan Insurance Brokers Cargo and Transit Insurance Comparison

Use this comparison to evaluate CNA and Heffernan Insurance Brokers for Cargo and Transit Insurance against the same documented criteria. It identifies differences and questions to confirm; it does not select a winner for a particular business. Offering claims are what each provider publishes about this line unless marked otherwise. “Not found” describes the evidence reviewed, not proof that a feature is unavailable. Confirm the insurer, policy wording, limits, retentions, exclusions and cost in an actual quote.

## CNA vs Heffernan Insurance Brokers Cargo and Transit Insurance Summary

Heffernan says its cargo program has in-house underwriting and claims-adjustment authority for logistics clients; CNA offers Ocean Cargo with dedicated cargo claims specialists. [4](https://www.cna.com/sites/default/files/assets/d76bf361-a08f-45e2-a2c1-151732208c58/2402-MKTG-ss-Ocean-Cargo-Marine-v5.pdf?ContentCache=NONE&MOD=AJPERES "Ocean Cargo | CNA") [8](https://www.heffins.com/business-insurance/marine-cargo/ "Marine Cargo")

## CNA Small Business Insurance: Products, Agents and Service

CNA directs small-business buyers to independent agents and describes CNA Connect as a businessowners policy for more than 600 small-business classes. Issuer and availability vary by policy and state, so confirm both in a quote. [1](https://www.cna.com/solutions/small-business "Insurance for Small Businesses") [2](https://www.cna.com/products/cna-connect "CNA Connect Small Businessowners Policy (BOP) | CNA Insurance") [3](https://www.cna.com/cnadisclaimer/generaldisclaimer "General Disclaimer")

[CNA profile](https://spot.insure/insurance-providers/cna)

## What Is Heffernan Insurance Brokers?

Heffernan’s technology practice targets mid- and late-stage, venture-funded and pre-IPO companies; early-stage firms seeking a direct online quote should compare digital providers. It also offers claims consulting and workers’ compensation support. [5](https://www.heffins.com/about-us/our-story/ "Our Story") [6](https://www.heffins.com/business-insurance/technology/ "Technology Company Insurance") [7](https://www.heffins.com/business-insurance/ "Heffernan Business Insurance Brokerage")

[Heffernan Insurance Brokers profile](https://spot.insure/insurance-providers/heffernan)

## What Is Cargo and Transit Insurance?

Cargo coverage fits a shipper protecting goods it owns or a carrier responsible for another party’s goods. The quote needs to match who bears the loss, the shipment route and storage stops. [10](https://www.insurance.ca.gov/01-consumers/105-type/95-guides/09-comm/commercialguide.cfm "Commercial Insurance Guide") [11](https://www.trade.gov/shipping-options "Shipping Options") [12](https://www.trade.gov/special-documents "Special Documents") [13](https://www.nationalunity.com/National/MotorTruckCargoLiability.pdf "Motor Truck Cargo Legal Liability Coverage")

## What Are the Key Differences Between CNA and Heffernan Insurance Brokers Cargo and Transit Insurance?

### Program authority and claim handling

Heffernan describes a specialty marine-cargo program for freight forwarders and logistics companies with in-house underwriting authority and a claims division able to adjust, settle, and issue payments. CNA describes dedicated cargo claims specialists handling claims worldwide, alongside its Ocean Cargo policy. Ask Heffernan whether your operation fits that specific program and compare each insurer’s authority and claims process for the shipment types involved. [8](https://www.heffins.com/business-insurance/marine-cargo/ "Marine Cargo") [4](https://www.cna.com/sites/default/files/assets/d76bf361-a08f-45e2-a2c1-151732208c58/2402-MKTG-ss-Ocean-Cargo-Marine-v5.pdf?ContentCache=NONE&MOD=AJPERES "Ocean Cargo | CNA")

### Who and what the program covers

Heffernan’s cargo program names freight forwarders, customs brokers, import/export operators, and household-goods movers, with merchandise logistics, legal liability, E&O, and surety among its products. CNA lists transit options including incidental storage and exhibition or consignment. Ask Heffernan which program covers your goods and role, and ask CNA whether the shipment’s storage or consignment needs a listed extension. [8](https://www.heffins.com/business-insurance/marine-cargo/ "Marine Cargo") [4](https://www.cna.com/sites/default/files/assets/d76bf361-a08f-45e2-a2c1-151732208c58/2402-MKTG-ss-Ocean-Cargo-Marine-v5.pdf?ContentCache=NONE&MOD=AJPERES "Ocean Cargo | CNA")

## What Should You Confirm in CNA and Heffernan Insurance Brokers Cargo and Transit Insurance Quotes?

- Does Heffernan’s specific cargo program fit your business type and shipment responsibilities? [4](https://www.cna.com/sites/default/files/assets/d76bf361-a08f-45e2-a2c1-151732208c58/2402-MKTG-ss-Ocean-Cargo-Marine-v5.pdf?ContentCache=NONE&MOD=AJPERES "Ocean Cargo | CNA") [8](https://www.heffins.com/business-insurance/marine-cargo/ "Marine Cargo")
- Which CNA extensions address storage, exhibition, or consignment, and how are claims reported? [4](https://www.cna.com/sites/default/files/assets/d76bf361-a08f-45e2-a2c1-151732208c58/2402-MKTG-ss-Ocean-Cargo-Marine-v5.pdf?ContentCache=NONE&MOD=AJPERES "Ocean Cargo | CNA") [8](https://www.heffins.com/business-insurance/marine-cargo/ "Marine Cargo")

## CNA vs Heffernan Insurance Brokers Cargo and Transit Compared

| Criteria | CNA Ocean Cargo | Heffernan Marine Cargo and Transportation Insurance Programs |
| --- | --- | --- |
| Role in This Line | Confirm in your quote. | Heffernan runs a specialty marine cargo program for freight forwarders and logistics companies that it says carries in-house underwriting authority and a dedicated claims division with authority to adjust, settle and issue payments directly. That is a broader, program-administrator-style role than ordinary brokerage, and is specific to this cargo program rather than Heffernan's general business insurance brokerage. [8](https://www.heffins.com/business-insurance/marine-cargo/ "Marine Cargo") (Evidence: Company-reported; scope: Marine Cargo page's 'What Sets Our Programs Apart' section. Does not establish that Heffernan is a licensed carrier or MGA for this program; the exact legal arrangement with its carrier partners was not disclosed..) |
| Issuing Insurer | Confirm in your quote. | Heffernan says its cargo program has 'exclusive access to major insurance carriers' and that its transportation practice is 'appointed with top transportation carriers,' but neither page names a specific issuing insurer. [8](https://www.heffins.com/business-insurance/marine-cargo/ "Marine Cargo") [9](https://www.heffins.com/business-insurance/transportation/ "Transportation Insurance") (Evidence: Not publicly disclosed; scope: Checked the Marine Cargo and Transportation pages on 2026-09-23. The issuing insurer would appear on the quote and declarations..) |
| Who It’s For | Confirm in your quote. | Heffernan markets its cargo program to freight forwarders, customs brokers, import/export operators and household-goods movers, and describes a global client base of logistics companies, forwarders and brokers. Its separate transportation practice serves trucking and logistics, final-mile delivery, couriers, fuel haulers, towing and moving and storage businesses. [8](https://www.heffins.com/business-insurance/marine-cargo/ "Marine Cargo") [9](https://www.heffins.com/business-insurance/transportation/ "Transportation Insurance") (Evidence: Company-reported; scope: Marine Cargo and Transportation page descriptions of target clients and subsectors..) |
| Coverage Features | CNA Ocean Cargo describes insured goods moving from inland origin through final inland destination, including water/air and connecting transit. [4](https://www.cna.com/sites/default/files/assets/d76bf361-a08f-45e2-a2c1-151732208c58/2402-MKTG-ss-Ocean-Cargo-Marine-v5.pdf?ContentCache=NONE&MOD=AJPERES "Ocean Cargo | CNA") (Evidence: Company-reported; scope: Entity: CNA brand; underwriting company varies Product: Ocean Cargo Jurisdiction: United States Research source scope: U.S.-marketed ocean cargo policy and related transit; issuer/state terms vary Claim limitation: Company marketing summary only; issued policy forms, underwriting, jurisdictional availability, limits, exclusions and definitions control. Source/date qualification: Ocean Cargo sheet issue 202411 / ©2024; it is a marketing summary. Worldwide portal/claims descriptions do not establish worldwide territorial coverage..)<br><br>CNA lists cargo options for domestic/foreign transit, incidental storage, exhibition/consignment and related extensions. [4](https://www.cna.com/sites/default/files/assets/d76bf361-a08f-45e2-a2c1-151732208c58/2402-MKTG-ss-Ocean-Cargo-Marine-v5.pdf?ContentCache=NONE&MOD=AJPERES "Ocean Cargo | CNA") (Evidence: Company-reported; scope: Entity: CNA brand; underwriting company varies Product: Ocean Cargo Jurisdiction: United States Research source scope: U.S.-marketed ocean cargo policy and related transit; issuer/state terms vary Claim limitation: Options and applicability depend on terms and selection. Source/date qualification: Ocean Cargo sheet issue 202411 / ©2024; it is a marketing summary. Worldwide portal/claims descriptions do not establish worldwide territorial coverage..) | Heffernan's cargo program lists general merchandise logistics, household goods logistics, marine cargo legal liability, errors and omissions, surety bonds and special-projects coverage. Its transportation practice separately lists motor truck cargo and brokerage liability and contingent cargo among its exclusive and sponsored products for trucking and logistics clients. [8](https://www.heffins.com/business-insurance/marine-cargo/ "Marine Cargo") [9](https://www.heffins.com/business-insurance/transportation/ "Transportation Insurance") (Evidence: Company-reported; scope: Marine Cargo 'Coverage Options' list and Transportation 'exclusive and sponsored products' list; exclusions and policy wording are not published..) |
| Risk Services | CNA describes CNACargo.com for agents and Ocean Cargo policyholders to manage policies, issue certificates and locate claims-settling agents; dedicated cargo claims specialists handle claims worldwide. [4](https://www.cna.com/sites/default/files/assets/d76bf361-a08f-45e2-a2c1-151732208c58/2402-MKTG-ss-Ocean-Cargo-Marine-v5.pdf?ContentCache=NONE&MOD=AJPERES "Ocean Cargo | CNA") (Evidence: Company-reported; scope: Entity: CNA brand; underwriting company varies Product: Ocean Cargo application and claims services Jurisdiction: United States Research source scope: U.S.-marketed ocean cargo policy and related transit; issuer/state terms vary Claim limitation: Company-reported digital/service description; availability/contract terms vary. Source/date qualification: Ocean Cargo sheet issue 202411 / ©2024; it is a marketing summary. Worldwide portal/claims descriptions do not establish worldwide territorial coverage..) | Heffernan describes interactive online tools for remote declaration issuance and claim reporting, plus sales-tracking tools, for its cargo program. Its transportation practice separately lists fleet safety and training, a benchmarking system, medical triage and first aid, and a workers' compensation mod-reduction plan, along with a DOT compliance platform. [8](https://www.heffins.com/business-insurance/marine-cargo/ "Marine Cargo") [9](https://www.heffins.com/business-insurance/transportation/ "Transportation Insurance") (Evidence: Company-reported; scope: Marine Cargo 'Tools for Cargo Insurance' section and Transportation risk-management and safety-services lists..) |
| How to Apply | Confirm in your quote. | Existing cargo policyholders manage shipments and claims through an online portal login; new buyers reach the program through a Request a Quote or Request a Consultation contact route, or by calling the number listed for the cargo claims team. [8](https://www.heffins.com/business-insurance/marine-cargo/ "Marine Cargo") (Evidence: Company-reported; scope: Marine Cargo page's portal sign-in and consultation-request sections..) |

## Related Pages for CNA vs Heffernan Insurance Brokers Cargo and Transit

- [CNA vs Heffernan Insurance Brokers](https://spot.insure/compare/cna-vs-heffernan): all coverage lines, business roles, service and claims.
- [What Is Cargo and Transit Insurance?](https://spot.insure/coverage/cargo-transit): Cargo coverage protects your financial interest in goods during transit; ownership, route, storage and late-delivery terms shape what the policy addresses.
- [CNA vs Heffernan Insurance Brokers Builders Risk Insurance](https://spot.insure/compare/cna-vs-heffernan/builders-risk)
- [CNA vs Heffernan Insurance Brokers Business Owner’s Policy](https://spot.insure/compare/cna-vs-heffernan/business-owners-policy)
- [CNA vs Heffernan Insurance Brokers Commercial Auto Insurance](https://spot.insure/compare/cna-vs-heffernan/commercial-auto)
- [CNA vs Heffernan Insurance Brokers Commercial Property Insurance](https://spot.insure/compare/cna-vs-heffernan/commercial-property)
- [CNA vs Heffernan Insurance Brokers Crime Insurance](https://spot.insure/compare/cna-vs-heffernan/crime)
- [CNA vs Heffernan Insurance Brokers Cyber Insurance](https://spot.insure/compare/cna-vs-heffernan/cyber)
- [CNA vs Heffernan Insurance Brokers Employment Practices Liability Insurance](https://spot.insure/compare/cna-vs-heffernan/employment-practices)
- [CNA vs Heffernan Insurance Brokers Fidelity Bonds](https://spot.insure/compare/cna-vs-heffernan/fidelity-bonds)
- [CNA vs Heffernan Insurance Brokers Fiduciary Liability Insurance](https://spot.insure/compare/cna-vs-heffernan/fiduciary)
- [CNA vs Heffernan Insurance Brokers General Liability Insurance](https://spot.insure/compare/cna-vs-heffernan/general-liability)
- [CNA vs Heffernan Insurance Brokers Hired and Non-Owned Auto Insurance](https://spot.insure/compare/cna-vs-heffernan/hired-non-owned-auto)
- [CNA vs Heffernan Insurance Brokers Medical Malpractice Insurance](https://spot.insure/compare/cna-vs-heffernan/medical-malpractice)
- [CNA vs Heffernan Insurance Brokers Professional Liability (E&O) Insurance](https://spot.insure/compare/cna-vs-heffernan/professional-errors-omissions)
- [CNA vs Heffernan Insurance Brokers Surety Bonds](https://spot.insure/compare/cna-vs-heffernan/surety-bonds)
- [CNA vs Heffernan Insurance Brokers Workers’ Compensation Insurance](https://spot.insure/compare/cna-vs-heffernan/workers-compensation)
- [AIG vs CNA Cargo and Transit Insurance](https://spot.insure/compare/aig-vs-cna/cargo-transit)
- [AIG vs Heffernan Insurance Brokers Cargo and Transit Insurance](https://spot.insure/compare/aig-vs-heffernan/cargo-transit)
- [Alliance Risk vs CNA Cargo and Transit Insurance](https://spot.insure/compare/alliance-risk-vs-cna/cargo-transit)
- [Alliance Risk vs Heffernan Insurance Brokers Cargo and Transit Insurance](https://spot.insure/compare/alliance-risk-vs-heffernan/cargo-transit)
- [Amelia Risk vs CNA Cargo and Transit Insurance](https://spot.insure/compare/amelia-risk-vs-cna/cargo-transit)
- [Amelia Risk vs Heffernan Insurance Brokers Cargo and Transit Insurance](https://spot.insure/compare/amelia-risk-vs-heffernan/cargo-transit)

## Sources for CNA vs Heffernan Insurance Brokers

### Sources About CNA

1. [Insurance for Small Businesses](https://www.cna.com/solutions/small-business). CNA; Insurance for Small Businesses, lines 38-50 and 65-67 (CNA Central and agent route); lines 79-106 (product and stated appetite lists); page footer line 132 (CNA registered service mark).. Accessed 2026-09-28.
2. [CNA Connect Small Businessowners Policy (BOP) | CNA Insurance](https://www.cna.com/products/cna-connect). CNA; CNA Connect; coverages, product range, services. Accessed 2026-09-28.
3. [General Disclaimer](https://www.cna.com/cnadisclaimer/generaldisclaimer). CNA; General Disclaimer paragraphs 1 and 5 (HTML lines 24 and 28): CNA describes Continental Casualty Company and its relevant affiliates; references to CNA may include one or more CCC affiliates; each particular policy/product/service is the responsibility only of the specific CNA company that issues or supplies it. Footer line 57 identifies CNA Financial Corporation as trademark registrant. Re-read 2026-09-29.. Accessed 2026-09-29.
4. [Ocean Cargo | CNA](https://www.cna.com/sites/default/files/assets/d76bf361-a08f-45e2-a2c1-151732208c58/2402-MKTG-ss-Ocean-Cargo-Marine-v5.pdf?ContentCache=NONE&MOD=AJPERES). CNA; pp. 1–2: transit scope, extensions, agent/insured portal and cargo claims specialists. Accessed 2026-09-28.

### Sources About Heffernan Insurance Brokers

5. [Our Story](https://www.heffins.com/about-us/our-story/). Heffernan Insurance Brokers; Headquartered in Walnut Creek; nationwide presence; founded 1988; employee owned; niche practices including technology. Accessed 2026-09-16.
6. [Technology Company Insurance](https://www.heffins.com/business-insurance/technology/). Heffernan Insurance Brokers; Pre-IPO and venture-funded heading; mid to late stage specialization; global expansion copy; self-insurance strategies; Key Markets list; Why Heffernan broker history; Joseph Talmadge practice leader; FAQ. Accessed 2026-09-16.
7. [Heffernan Business Insurance Brokerage](https://www.heffins.com/business-insurance/). Heffernan Insurance Brokers; Forward-Thinking Business Insurance: basic coverages (general liability, commercial property and auto, workers’ compensation); corporate and executive protection (EPL, D&O, fiduciary responsibility, cyber, kidnap and ransom); alternative risk capabilities; claims, loss control and risk-management services; industry practice links including Technology and Claims Advocacy. Accessed 2026-09-16.
8. [Marine Cargo](https://www.heffins.com/business-insurance/marine-cargo/). Heffernan Insurance Brokers; Transportation Insurance Programs for Freight Forwarders and Logistics Companies; Specialty Programs list; Coverage Options; What Sets Our Programs Apart: in-house underwriting authority, exclusive access to major insurance carriers, dedicated claims division with authority to adjust, settle and issue payments; interactive online tools; contact. Accessed 2026-09-23.
9. [Transportation Insurance](https://www.heffins.com/business-insurance/transportation/). Heffernan Insurance Brokers; Transportation subsectors; exclusive and sponsored products including Motor Truck Cargo and Brokerage Liability and Contingent Cargo; risk management strategies; appointed with top transportation carriers; practice leader contacts. Accessed 2026-09-23.

### Sources for the Cargo and Transit Insurance Guide

10. [Commercial Insurance Guide](https://www.insurance.ca.gov/01-consumers/105-type/95-guides/09-comm/commercialguide.cfm). California Department of Insurance; Commercial Property; Inland Marine; What Should I Expect from a Broker-Agent. Accessed 2026-09-16.
11. [Shipping Options](https://www.trade.gov/shipping-options). International Trade Administration, U.S. Department of Commerce; Export Shipping Basics; Tips on International Shipping from U.S.; Working with Freight Forwarders. Accessed 2026-09-16.
12. [Special Documents](https://www.trade.gov/special-documents). International Trade Administration, U.S. Department of Commerce; Insurance Certificate bullet. Accessed 2026-09-16.
13. [Motor Truck Cargo Legal Liability Coverage](https://www.nationalunity.com/National/MotorTruckCargoLiability.pdf). American Association of Insurance Services, Inc.; hosted by National Unity; Coverage and Property Covered pp.1–2; Perils Excluded pp.6–7; Valuation p.8; How Much We Pay p.9; Transit definition p.13. Accessed 2026-09-16.

Updated 2026-10-01. Spot, a product of Tools for Enlightenment, publishes this research and works in the commercial insurance market. The comparison applies the same criteria to both providers. [Editorial policy](https://spot.insure/editorial-policy). To suggest a correction, [contact Spot](https://spot.insure/contact) with the page URL and supporting source.

## CNA Review Scores for 2026

Review Score: 9.0 / 10 from 1 rated source, equally weighted.

Customer feedback on CNA is mixed and hard to compare. NerdWallet gave it 4.5 out of 5 for manufacturers, while Trustpilot shows about 1.4 out of 5 from 49 mostly self-selected reviews.

- NerdWallet: NerdWallet editorial rating for manufacturers 4.5/5 (Editorial rating). NerdWallet editorial assessment of CNA for U.S. manufacturers, not consumer average. Period: Published 2026-03-26. Checked 2026-09-29. [Best Insurance for Manufacturers in 2026](https://www.nerdwallet.com/business/insurance/learn/manufacturers)
- Trustpilot: Displayed Trustpilot TrustScore 1.4/5 page text; 1.5/5 badge (TrustScore out of 5); 49 reviews. CNA.com profile, mixed business and consumer/LTC reports; self-selected, not representative commercial P&C sample. Period: 14 reviews in prior 12 months; 2026-09-29. Checked 2026-09-29. [CNA customer reviews](https://www.trustpilot.com/review/www.cna.com)
- BBB: BBB customer-review average 1/5 (BBB star rating); 6 reviews. Long Term Care Insurance profile covering headquarters/corporate locations; not commercial P&C; six self-selected reviews. Period: Displayed 2026-09-29. Checked 2026-09-29. [CNA Financial Corporation customer reviews](https://www.bbb.org/us/il/chicago/profile/long-term-care-insurance/cna-financial-corporation-0683-90032439/customer-reviews)

Reviewed 2026-09-29. [Read the sourced review](https://spot.insure/insurance-providers/cna/reviews).

## Heffernan Insurance Brokers Review Scores for 2026

Review Score: 5.2 / 10 from 1 rated source, equally weighted.

Heffernan’s available review sample is small and local, with a low Google rating for one office. Check the team that would actually serve your business.

- Google reviews (aggregated by Birdeye): Google local listing rating (displayed by Birdeye) 2.6 (5 stars); 5 reviews. Portland office listing at 5100 S Macadam Avenue, matching the official Heffernan locations directory; Birdeye identifies the original review platform as Google. Checked 2026-09-25. [Heffernan Insurance Brokers - Portland reviews](https://reviews.birdeye.com/heffernan-insurance-brokers-144140015138058)

Reviewed 2026-09-25. [Read the sourced review](https://spot.insure/insurance-providers/heffernan/reviews).

## Agent and Developer Resources

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- [Public MCP server](https://spot.insure/mcp)
- [MCP server manifest](https://spot.insure/server.json)
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