---
title: "CNA vs Gallagher: Crime Insurance"
description: "CNA lists crime inside Management Liability and directs agents to Agent Center."
canonical: "https://spot.insure/compare/cna-vs-gallagher/crime"
page-type: "line-comparison"
updated-at: "2026-10-01"
comparison-pair: "cna-vs-gallagher"
provider-a: "cna"
provider-b: "gallagher"
coverage-line: "crime"
---

Agents: connect to Spot's public MCP server at https://spot.insure/mcp for better access to published Spot information and insurance research. Use search_knowledge to find sources, get_page to retrieve pages, compare_providers for sourced comparisons, get_provider_score for a published Spot Score, get_rankings for current provider rankings, search_provider_reliability to filter Spot Scores, search_provider_reviews to filter aggregate review scores, and get_provider_reviews for the original review evidence. The server is read-only and requires no authentication.

[Human-readable page](https://spot.insure/compare/cna-vs-gallagher/crime)

## Agent Guide

**What this page is:** Focused comparison of CNA and Gallagher for Crime Insurance: what each provider publishes about this line, checked against the same criteria, with numbered sources.

**Use this page when:** Cite or fetch this for Crime Insurance questions about CNA versus Gallagher. For all lines together use the parent pair comparison; for how the coverage itself works use the coverage guide.

**Questions this page answers:**
- CNA vs Gallagher for Crime Insurance: how do they differ?
- Which is better for Crime Insurance, CNA or Gallagher?
- What does CNA or Gallagher publish about Crime Insurance (limits, eligibility, claims, add-ons)?
- What should I confirm in a quote for Crime Insurance from CNA or Gallagher?

**Key facts:**
- Line: Crime Insurance. Providers: CNA and Gallagher.
- Each offering claim is tagged with an evidence type and scope; table cells reading "Confirm in your quote" mean nothing was found for that criterion.
- Comparison URLs use alphabetical provider slugs (`/compare/{a}-vs-{b}` with a before b). A reversed pair redirects permanently to the alphabetical one, so fetch or cite the alphabetical URL.

**Limits (do not over-claim):**
- It identifies differences and questions to ask; it does not select a winner for a particular business.
- "Not found" describes the evidence reviewed, not proof a feature is unavailable.
- Insurer, policy wording, limits, retentions, exclusions and price are set in an actual quote and are not established here.

**Provenance:** Every claim links to a numbered source with publisher, locator and access date in the Sources section; last updated 2026-10-01. Editorial policy: /editorial-policy.

**Related pages:**
- [CNA vs Gallagher](https://spot.insure/compare/cna-vs-gallagher) — parent: all coverage lines for this pair
- [Crime Insurance guide](https://spot.insure/coverage/crime) — coverage explainer for this line
- [CNA profile](https://spot.insure/insurance-providers/cna) — provider profile (evidence)
- [Gallagher profile](https://spot.insure/insurance-providers/gallagher) — provider profile (evidence)
- [CNA vs Gallagher Business Owner’s Policy](https://spot.insure/compare/cna-vs-gallagher/business-owners-policy) — sibling comparison (other line, or other pair for this line)
- [CNA vs Gallagher Commercial Auto Insurance](https://spot.insure/compare/cna-vs-gallagher/commercial-auto) — sibling comparison (other line, or other pair for this line)
- [CNA vs Gallagher Commercial Property Insurance](https://spot.insure/compare/cna-vs-gallagher/commercial-property) — sibling comparison (other line, or other pair for this line)
- [CNA vs Gallagher Cyber Insurance](https://spot.insure/compare/cna-vs-gallagher/cyber) — sibling comparison (other line, or other pair for this line)
- [CNA vs Gallagher D&O Insurance](https://spot.insure/compare/cna-vs-gallagher/directors-officers) — sibling comparison (other line, or other pair for this line)
- [CNA vs Gallagher Employment Practices Liability Insurance](https://spot.insure/compare/cna-vs-gallagher/employment-practices) — sibling comparison (other line, or other pair for this line)
- [CNA vs Gallagher Fidelity Bonds](https://spot.insure/compare/cna-vs-gallagher/fidelity-bonds) — sibling comparison (other line, or other pair for this line)
- [CNA vs Gallagher Fiduciary Liability Insurance](https://spot.insure/compare/cna-vs-gallagher/fiduciary) — sibling comparison (other line, or other pair for this line)
- [CNA vs Gallagher General Liability Insurance](https://spot.insure/compare/cna-vs-gallagher/general-liability) — sibling comparison (other line, or other pair for this line)
- [CNA vs Gallagher Kidnap and Ransom Insurance](https://spot.insure/compare/cna-vs-gallagher/kidnap-ransom) — sibling comparison (other line, or other pair for this line)
- [CNA vs Gallagher Professional Liability (E&O) Insurance](https://spot.insure/compare/cna-vs-gallagher/professional-errors-omissions) — sibling comparison (other line, or other pair for this line)
- [CNA vs Gallagher Surety Bonds](https://spot.insure/compare/cna-vs-gallagher/surety-bonds) — sibling comparison (other line, or other pair for this line)
- [CNA vs Gallagher Tech E&O Insurance](https://spot.insure/compare/cna-vs-gallagher/technology-errors-omissions) — sibling comparison (other line, or other pair for this line)
- [CNA vs Gallagher Umbrella and Excess Liability Insurance](https://spot.insure/compare/cna-vs-gallagher/umbrella-excess) — sibling comparison (other line, or other pair for this line)
- [CNA vs Gallagher Workers’ Compensation Insurance](https://spot.insure/compare/cna-vs-gallagher/workers-compensation) — sibling comparison (other line, or other pair for this line)
- [AIG vs CNA Crime Insurance](https://spot.insure/compare/aig-vs-cna/crime) — sibling comparison (other line, or other pair for this line)
- [AIG vs Gallagher Crime Insurance](https://spot.insure/compare/aig-vs-gallagher/crime) — sibling comparison (other line, or other pair for this line)
- [Alliance Risk vs CNA Crime Insurance](https://spot.insure/compare/alliance-risk-vs-cna/crime) — sibling comparison (other line, or other pair for this line)
- [Alliance Risk vs Gallagher Crime Insurance](https://spot.insure/compare/alliance-risk-vs-gallagher/crime) — sibling comparison (other line, or other pair for this line)
- [Aon vs CNA Crime Insurance](https://spot.insure/compare/aon-vs-cna/crime) — sibling comparison (other line, or other pair for this line)
- [Aon vs Gallagher Crime Insurance](https://spot.insure/compare/aon-vs-gallagher/crime) — sibling comparison (other line, or other pair for this line)

# CNA vs Gallagher: How Do They Compare for Crime Insurance?

CNA lists crime inside Management Liability and directs agents to Agent Center.

## How to Use the CNA vs Gallagher Crime Insurance Comparison

Use this comparison to evaluate CNA and Gallagher for Crime Insurance against the same documented criteria. It identifies differences and questions to confirm; it does not select a winner for a particular business. Offering claims are what each provider publishes about this line unless marked otherwise. “Not found” describes the evidence reviewed, not proof that a feature is unavailable. Confirm the insurer, policy wording, limits, retentions, exclusions and cost in an actual quote.

## CNA vs Gallagher Crime Insurance Summary

CNA lists crime inside Management Liability and directs agents to Agent Center; Gallagher places Fidelity and Crime through outside carriers for small businesses and separately through its executive-risk practice for larger accounts. [4](https://www.cna.com/products/management-liability "Management Liability Insurance and Professional Liability") [10](https://www.gallaghersmallbusiness.com/insurance-products/crime/ "Crime") [7](https://www.ajg.com/insurance/executive-and-financial-risk-insurance/ "Executive and Financial Risk Insurance")

## CNA Small Business Insurance: Products, Agents and Service

CNA directs small-business buyers to independent agents and describes CNA Connect as a businessowners policy for more than 600 small-business classes. Issuer and availability vary by policy and state, so confirm both in a quote. [1](https://www.cna.com/solutions/small-business "Insurance for Small Businesses") [2](https://www.cna.com/products/cna-connect "CNA Connect Small Businessowners Policy (BOP) | CNA Insurance") [3](https://www.cna.com/cnadisclaimer/generaldisclaimer "General Disclaimer")

[CNA profile](https://spot.insure/insurance-providers/cna)

## What Is Gallagher?

Gallagher’s technology specialists serve startups through global enterprises, while its executive-risk team supports IPO and M&A needs; small firms seeking one simple digital quote should compare online agencies. [5](https://www.ajg.com/industries/technology-insurance/ "Technology Insurance") [6](https://www.gallaghersmallbusiness.com/technology-services/ "Insurance for Technology & IT Businesses") [7](https://www.ajg.com/insurance/executive-and-financial-risk-insurance/ "Executive and Financial Risk Insurance") [8](https://www.gallaghersmallbusiness.com/legal-information/ "Legal Information") [9](https://www.ajg.com/merger-partners/woodruff-sawyer-is-now-gallagher/ "Woodruff Sawyer Is Now Gallagher")

[Gallagher profile](https://spot.insure/insurance-providers/gallagher)

## What Is Crime Insurance?

Crime insurance can help reimburse specified business losses from theft and fraud, including employee theft and forgery. Compare those protections separately and ask whether a payment sent after an impersonation scam is covered. [11](https://www.insurance.ca.gov/01-consumers/105-type/95-guides/09-comm/commercialguide.cfm "Commercial Insurance Guide") [12](https://www.travelers.com/business-insurance/professional-liability-insurance/apps-forms/crime-non-financial-institutions "Crime Non-Financial Applications and Forms") [13](https://asset.trvstatic.com/download/assets/cri-3001.pdf/98f30f1063c911eeb2f1deb19c93b21f "Crime Terms and Conditions") [14](https://www.chubb.com/us-en/business-insurance/social-engineering-fraud-coverage-for-crime-insurance.html "Social Engineering Fraud Insurance") [15](https://asset.trvstatic.com/download/assets/cri-1100w-ind.pdf/9aa2577663c911ee91291279531924d3 "Commercial Crime Coverage Application")

## What Are the Key Differences Between CNA and Gallagher Crime Insurance?

### Offering Structure and Distribution

Gallagher gives more specific event examples: employee fraud, funds-transfer fraud, computer fraud, credit-card forgery, theft and destruction of property. Its small-business page also routes buyers to an advisor form that requests company details, employee count and revenue. CNA’s reviewed crime record confirms a line listing and agent application channel but does not show equivalent coverage detail or a buyer-facing intake process. [4](https://www.cna.com/products/management-liability "Management Liability Insurance and Professional Liability") [10](https://www.gallaghersmallbusiness.com/insurance-products/crime/ "Crime")

### Coverage Detail and Buyer Fit

Gallagher says its larger-account Executive and Financial Risk practice uses peer analysis and an exposure index when advising on crime limits. That is a placement service, not a published limit or a promise about the insurer’s offer. CNA’s reviewed record describes no comparable limit-setting method. Compare the proposal and declarations, not the broker’s guidance with policy limits. [4](https://www.cna.com/products/management-liability "Management Liability Insurance and Professional Liability") [7](https://www.ajg.com/insurance/executive-and-financial-risk-insurance/ "Executive and Financial Risk Insurance")

## What Should You Confirm in CNA and Gallagher Crime Insurance Quotes?

- Ask Gallagher which practice will handle your account and which carrier is proposed; ask CNA for the selected crime form and how limits are determined. [4](https://www.cna.com/products/management-liability "Management Liability Insurance and Professional Liability") [10](https://www.gallaghersmallbusiness.com/insurance-products/crime/ "Crime") [7](https://www.ajg.com/insurance/executive-and-financial-risk-insurance/ "Executive and Financial Risk Insurance")
- Compare employee, computer and transfer fraud definitions and verify whether destruction of property is covered under the same insuring agreement. [4](https://www.cna.com/products/management-liability "Management Liability Insurance and Professional Liability") [10](https://www.gallaghersmallbusiness.com/insurance-products/crime/ "Crime")

## CNA vs Gallagher Crime Insurance Compared

| Criteria | CNA Management Liability Crime Coverage | Gallagher Small Business Fidelity and Crime Insurance |
| --- | --- | --- |
| Role in This Line | CNA describes Epack 3 as a modular policy with a selected mix of management-liability parts rather than one mandatory bundle. [4](https://www.cna.com/products/management-liability "Management Liability Insurance and Professional Liability") (Evidence: Company-reported; scope: The page does not establish which components a buyer can select for a specific risk or whether the crime coverage is offered standalone..) | Gallagher Small Business arranges Fidelity and Crime coverage with outside carriers for small-business clients; its group-level Executive and Financial Risk practice separately places the same coverage for larger accounts. Gallagher does not underwrite either policy. [10](https://www.gallaghersmallbusiness.com/insurance-products/crime/ "Crime") [7](https://www.ajg.com/insurance/executive-and-financial-risk-insurance/ "Executive and Financial Risk Insurance") (Evidence: Company-reported; scope: Small-business crime product page and the group-level executive-risk practice page..) |
| Issuing Insurer | Confirm in your quote. | Neither the small-business crime page nor the executive-risk practice page names the insurer that would issue a given client's crime policy. [10](https://www.gallaghersmallbusiness.com/insurance-products/crime/ "Crime") [7](https://www.ajg.com/insurance/executive-and-financial-risk-insurance/ "Executive and Financial Risk Insurance") (Evidence: Not publicly disclosed; scope: Checked both pages on 2026-09-23..) |
| Who It’s For | CNA describes management-liability risks for private and public companies and not-for-profit organizations. [4](https://www.cna.com/products/management-liability "Management Liability Insurance and Professional Liability") (Evidence: Company-reported; scope: This is broad segment context, not a crime-specific acceptance rule..) | Gallagher recommends this coverage for small businesses exposed to funds-transfer fraud, computer fraud, employee fraud, or destruction of personal property. [10](https://www.gallaghersmallbusiness.com/insurance-products/crime/ "Crime") (Evidence: Company-reported; scope: Small-business crime product page "Do you need Fidelity and Crime insurance?" list; actual acceptance depends on underwriting..) |
| Coverage Features | CNA currently lists Crime among its Management Liability coverages and says Epack 3 can flexibly combine crime with selected management-liability exposures. [4](https://www.cna.com/products/management-liability "Management Liability Insurance and Professional Liability") (Evidence: Company-reported; scope: The product page establishes a marketed option, not that all component lines must be purchased together..) | Gallagher describes Fidelity and Crime insurance as covering losses from fraudulent or dishonest acts, including credit card forgery, computer fraud, funds-transfer fraud, employee fraud, theft and destruction of property. [10](https://www.gallaghersmallbusiness.com/insurance-products/crime/ "Crime") (Evidence: Company-reported; scope: Small-business crime product page; a coverage description, not a specific policy's insuring agreement or exclusions..) |
| Limits and Retentions | Confirm in your quote. | Neither page publishes specific crime coverage limits or premium ranges. [10](https://www.gallaghersmallbusiness.com/insurance-products/crime/ "Crime") [7](https://www.ajg.com/insurance/executive-and-financial-risk-insurance/ "Executive and Financial Risk Insurance") (Evidence: Not publicly disclosed; scope: Checked both pages on 2026-09-23..) |
| Risk Services | Confirm in your quote. | For larger accounts, Gallagher says its methodology for setting crime coverage limits includes peer analysis using third-party databases and an exposure index developed by the Surety Association of America with the American Institute of Accountants. [7](https://www.ajg.com/insurance/executive-and-financial-risk-insurance/ "Executive and Financial Risk Insurance") (Evidence: Company-reported; scope: Group-level executive-risk practice page; not confirmed as applied to the small-business product..) |
| How to Apply | CNA directs agents seeking an application to its Agent Center. [4](https://www.cna.com/products/management-liability "Management Liability Insurance and Professional Liability") (Evidence: Company-reported; scope: The page does not state that a business can apply directly or identify all documents required for crime coverage..) | The small-business crime page routes buyers to a Connect With An Advisor form asking for company details, business description, other coverage interests, employee count and annual revenue. [10](https://www.gallaghersmallbusiness.com/insurance-products/crime/ "Crime") (Evidence: Company-reported; scope: Product page inquiry form, inspected without submission..) |

## Related Pages for CNA vs Gallagher Crime Insurance

- [CNA vs Gallagher](https://spot.insure/compare/cna-vs-gallagher): all coverage lines, business roles, service and claims.
- [What Is Crime Insurance?](https://spot.insure/coverage/crime): Crime insurance addresses specified theft and fraud losses; employee theft, forgery, funds-transfer fraud and impersonation payments can have separate terms.
- [CNA vs Gallagher Business Owner’s Policy](https://spot.insure/compare/cna-vs-gallagher/business-owners-policy)
- [CNA vs Gallagher Commercial Auto Insurance](https://spot.insure/compare/cna-vs-gallagher/commercial-auto)
- [CNA vs Gallagher Commercial Property Insurance](https://spot.insure/compare/cna-vs-gallagher/commercial-property)
- [CNA vs Gallagher Cyber Insurance](https://spot.insure/compare/cna-vs-gallagher/cyber)
- [CNA vs Gallagher D&O Insurance](https://spot.insure/compare/cna-vs-gallagher/directors-officers)
- [CNA vs Gallagher Employment Practices Liability Insurance](https://spot.insure/compare/cna-vs-gallagher/employment-practices)
- [CNA vs Gallagher Fidelity Bonds](https://spot.insure/compare/cna-vs-gallagher/fidelity-bonds)
- [CNA vs Gallagher Fiduciary Liability Insurance](https://spot.insure/compare/cna-vs-gallagher/fiduciary)
- [CNA vs Gallagher General Liability Insurance](https://spot.insure/compare/cna-vs-gallagher/general-liability)
- [CNA vs Gallagher Kidnap and Ransom Insurance](https://spot.insure/compare/cna-vs-gallagher/kidnap-ransom)
- [CNA vs Gallagher Professional Liability (E&O) Insurance](https://spot.insure/compare/cna-vs-gallagher/professional-errors-omissions)
- [CNA vs Gallagher Surety Bonds](https://spot.insure/compare/cna-vs-gallagher/surety-bonds)
- [CNA vs Gallagher Tech E&O Insurance](https://spot.insure/compare/cna-vs-gallagher/technology-errors-omissions)
- [CNA vs Gallagher Umbrella and Excess Liability Insurance](https://spot.insure/compare/cna-vs-gallagher/umbrella-excess)
- [CNA vs Gallagher Workers’ Compensation Insurance](https://spot.insure/compare/cna-vs-gallagher/workers-compensation)
- [AIG vs CNA Crime Insurance](https://spot.insure/compare/aig-vs-cna/crime)
- [AIG vs Gallagher Crime Insurance](https://spot.insure/compare/aig-vs-gallagher/crime)
- [Alliance Risk vs CNA Crime Insurance](https://spot.insure/compare/alliance-risk-vs-cna/crime)
- [Alliance Risk vs Gallagher Crime Insurance](https://spot.insure/compare/alliance-risk-vs-gallagher/crime)
- [Aon vs CNA Crime Insurance](https://spot.insure/compare/aon-vs-cna/crime)
- [Aon vs Gallagher Crime Insurance](https://spot.insure/compare/aon-vs-gallagher/crime)

## Sources for CNA vs Gallagher Crime Insurance

### Sources About CNA

1. [Insurance for Small Businesses](https://www.cna.com/solutions/small-business). CNA; Insurance for Small Businesses, lines 38-50 and 65-67 (CNA Central and agent route); lines 79-106 (product and stated appetite lists); page footer line 132 (CNA registered service mark).. Accessed 2026-09-28.
2. [CNA Connect Small Businessowners Policy (BOP) | CNA Insurance](https://www.cna.com/products/cna-connect). CNA; CNA Connect; coverages, product range, services. Accessed 2026-09-28.
3. [General Disclaimer](https://www.cna.com/cnadisclaimer/generaldisclaimer). CNA; General Disclaimer paragraphs 1 and 5 (HTML lines 24 and 28): CNA describes Continental Casualty Company and its relevant affiliates; references to CNA may include one or more CCC affiliates; each particular policy/product/service is the responsibility only of the specific CNA company that issues or supplies it. Footer line 57 identifies CNA Financial Corporation as trademark registrant. Re-read 2026-09-29.. Accessed 2026-09-29.
4. [Management Liability Insurance and Professional Liability](https://www.cna.com/products/management-liability). CNA; Current U.S. page: management liability names crime and kidnap/ransom/extortion; lists management product coverages and Epack 3 modular structure, application channel and caveats. Retrieved 2026-09-30.. Accessed 2026-09-30.

### Sources About Gallagher

5. [Technology Insurance](https://www.ajg.com/industries/technology-insurance/). Gallagher; Introduction; Solutions and coverages for the technology industry: Technology errors and omissions including cyber, Intellectual property insurance, Product liability, Employee benefits; Data-driven insights; global network. Accessed 2026-09-16.
6. [Insurance for Technology & IT Businesses](https://www.gallaghersmallbusiness.com/technology-services/). Gallagher Small Business; Protection for IT Professionals & Their Technology-Based Businesses; recommended coverage menu, including Surety Bond Programs; Connect With An Advisor. Accessed 2026-09-16.
7. [Executive and Financial Risk Insurance](https://www.ajg.com/insurance/executive-and-financial-risk-insurance/). Gallagher; Employee Dishonesty (Crime) and Fidelity Bond insurance section. Accessed 2026-09-23.
8. [Legal Information](https://www.gallaghersmallbusiness.com/legal-information/). Gallagher Small Business; Producer identification immediately above Quick Links. Accessed 2026-09-16.
9. [Woodruff Sawyer Is Now Gallagher](https://www.ajg.com/merger-partners/woodruff-sawyer-is-now-gallagher/). Gallagher; Opening; Executive and Financial Risk consulting; Continued access to client portals; contact form. Accessed 2026-09-16.
10. [Crime](https://www.gallaghersmallbusiness.com/insurance-products/crime/). Gallagher Small Business; Coverage Overview; Do you need Fidelity and Crime insurance?; Connect With An Advisor form. Accessed 2026-09-23.

### Sources for the Crime Insurance Guide

11. [Commercial Insurance Guide](https://www.insurance.ca.gov/01-consumers/105-type/95-guides/09-comm/commercialguide.cfm). California Department of Insurance; Crime. Accessed 2026-09-16.
12. [Crime Non-Financial Applications and Forms](https://www.travelers.com/business-insurance/professional-liability-insurance/apps-forms/crime-non-financial-institutions). Travelers; Opening paragraph; Sample Policy Forms. Accessed 2026-09-16.
13. [Crime Terms and Conditions](https://asset.trvstatic.com/download/assets/cri-3001.pdf/98f30f1063c911eeb2f1deb19c93b21f). The Travelers Companies, Inc.; I.A–G, printed/PDF pages 1–4; III.RR, printed/PDF p.13; V.B.1–2, printed/PDF pp.18–20; Consideration, printed/PDF p.1; III.P p.8; V.A.3 pp.16–17; V.A.4 p.17; V.B.3 p.20; I.A.3 p.1; III.C p.7; III.S pp.8–9; III.II and III.KK p.12; III.QQ p.13; V.A.5 pp.17–18 (printed/PDF pages); IV.J–O, printed/PDF pages 14–15. Accessed 2026-09-16.
14. [Social Engineering Fraud Insurance](https://www.chubb.com/us-en/business-insurance/social-engineering-fraud-coverage-for-crime-insurance.html). Chubb; Opening; coverage highlights. Accessed 2026-09-16.
15. [Commercial Crime Coverage Application](https://asset.trvstatic.com/download/assets/cri-1100w-ind.pdf/9aa2577663c911ee91291279531924d3). Travelers Casualty and Surety Company of America; I–III pages 1–2; IX–XI pages 3–4; V–VII, printed/PDF pages 2–3. Accessed 2026-09-16.

Updated 2026-10-01. Spot, a product of Tools for Enlightenment, publishes this research and works in the commercial insurance market. The comparison applies the same criteria to both providers. [Editorial policy](https://spot.insure/editorial-policy). To suggest a correction, [contact Spot](https://spot.insure/contact) with the page URL and supporting source.

## CNA Review Scores for 2026

Review Score: 9.0 / 10 from 1 rated source, equally weighted.

Customer feedback on CNA is mixed and hard to compare. NerdWallet gave it 4.5 out of 5 for manufacturers, while Trustpilot shows about 1.4 out of 5 from 49 mostly self-selected reviews.

- NerdWallet: NerdWallet editorial rating for manufacturers 4.5/5 (Editorial rating). NerdWallet editorial assessment of CNA for U.S. manufacturers, not consumer average. Period: Published 2026-03-26. Checked 2026-09-29. [Best Insurance for Manufacturers in 2026](https://www.nerdwallet.com/business/insurance/learn/manufacturers)
- Trustpilot: Displayed Trustpilot TrustScore 1.4/5 page text; 1.5/5 badge (TrustScore out of 5); 49 reviews. CNA.com profile, mixed business and consumer/LTC reports; self-selected, not representative commercial P&C sample. Period: 14 reviews in prior 12 months; 2026-09-29. Checked 2026-09-29. [CNA customer reviews](https://www.trustpilot.com/review/www.cna.com)
- BBB: BBB customer-review average 1/5 (BBB star rating); 6 reviews. Long Term Care Insurance profile covering headquarters/corporate locations; not commercial P&C; six self-selected reviews. Period: Displayed 2026-09-29. Checked 2026-09-29. [CNA Financial Corporation customer reviews](https://www.bbb.org/us/il/chicago/profile/long-term-care-insurance/cna-financial-corporation-0683-90032439/customer-reviews)

Reviewed 2026-09-29. [Read the sourced review](https://spot.insure/insurance-providers/cna/reviews).

## Gallagher Review Scores for 2026

Review Score: 9.3 / 10 from 3 rated sources, equally weighted.

Gallagher has strong Trustpilot feedback and a favorable historical large-commercial survey result. Neither directly measures today’s US small-business service.

- J.D. Power: Broker satisfaction rank/score 2nd / 855 (Rank / 1,000-point score). 2017 US/Canada large-commercial broker study; participating organizations had at least $100m annual revenue or operating budget; not small-business-specific. Period: 2017 study. Checked 2026-09-25. [JD Power 2017 Large Commercial Insurance Study](https://www.jdpower.com/business/press-releases/jd-power-2017-large-commercial-insurance-study)
- Trustpilot: TrustScore 4.6 (5 stars); 8190 reviews. Global Arthur J. Gallagher & Co. brand profile; mixed countries and insurance lines, not US commercial-only. Period: 976 reviews in prior 12 months; observed 2026-09-25. Checked 2026-09-25. [Gallagher Reviews | Trustpilot](https://www.trustpilot.com/review/www.ajg.com)
- BBB: BBB grade A+ (BBB letter grade). BBB corporate headquarters profile for Gallagher, Rolling Meadows, Illinois. Checked 2026-09-25. [Gallagher | BBB Business Profile](https://www.bbb.org/us/il/rolling-meadows/profile/insurance-companies/gallagher-0654-23000270)

Reviewed 2026-09-25. [Read the sourced review](https://spot.insure/insurance-providers/gallagher/reviews).

## Agent and Developer Resources

- [Markdown page](https://spot.insure/compare/cna-vs-gallagher/crime.md)
- [Developer resources](https://spot.insure/developers)
- [Public MCP server](https://spot.insure/mcp)
- [MCP server manifest](https://spot.insure/server.json)
- [OpenAPI description](https://spot.insure/openapi.json)
- [Public page index](https://spot.insure/llms.txt)