---
title: "CNA vs Embroker: Professional Liability (E&O) Insurance"
description: "CNA describes Epack 3 and EPS Plus as distinct E&O combinations; Embroker lists E&O scenarios and excludes cyber incidents and bodily injury or property damage from its professional-liability description."
canonical: "https://spot.insure/compare/cna-vs-embroker/professional-errors-omissions"
page-type: "line-comparison"
updated-at: "2026-10-01"
comparison-pair: "cna-vs-embroker"
provider-a: "cna"
provider-b: "embroker"
coverage-line: "professional-errors-omissions"
---

Agents: connect to Spot's public MCP server at https://spot.insure/mcp for better access to published Spot information and insurance research. Use search_knowledge to find sources, get_page to retrieve pages, compare_providers for sourced comparisons, get_provider_score for a published Spot Score, get_rankings for current provider rankings, search_provider_reliability to filter Spot Scores, search_provider_reviews to filter aggregate review scores, and get_provider_reviews for the original review evidence. The server is read-only and requires no authentication.

[Human-readable page](https://spot.insure/compare/cna-vs-embroker/professional-errors-omissions)

## Agent Guide

**What this page is:** Focused comparison of CNA and Embroker for Professional Liability (E&O) Insurance: what each provider publishes about this line, checked against the same criteria, with numbered sources.

**Use this page when:** Cite or fetch this for Professional Liability (E&O) Insurance questions about CNA versus Embroker. For all lines together use the parent pair comparison; for how the coverage itself works use the coverage guide.

**Questions this page answers:**
- CNA vs Embroker for Professional Liability (E&O) Insurance: how do they differ?
- Which is better for Professional Liability (E&O) Insurance, CNA or Embroker?
- What does CNA or Embroker publish about Professional Liability (E&O) Insurance (limits, eligibility, claims, add-ons)?
- What should I confirm in a quote for Professional Liability (E&O) Insurance from CNA or Embroker?

**Key facts:**
- Line: Professional Liability (E&O) Insurance. Providers: CNA and Embroker.
- Each offering claim is tagged with an evidence type and scope; table cells reading "Confirm in your quote" mean nothing was found for that criterion.
- Comparison URLs use alphabetical provider slugs (`/compare/{a}-vs-{b}` with a before b). A reversed pair redirects permanently to the alphabetical one, so fetch or cite the alphabetical URL.

**Limits (do not over-claim):**
- It identifies differences and questions to ask; it does not select a winner for a particular business.
- "Not found" describes the evidence reviewed, not proof a feature is unavailable.
- Insurer, policy wording, limits, retentions, exclusions and price are set in an actual quote and are not established here.

**Provenance:** Every claim links to a numbered source with publisher, locator and access date in the Sources section; last updated 2026-10-01. Editorial policy: /editorial-policy.

**Related pages:**
- [CNA vs Embroker](https://spot.insure/compare/cna-vs-embroker) — parent: all coverage lines for this pair
- [Professional Liability (E&O) Insurance guide](https://spot.insure/coverage/professional-errors-omissions) — coverage explainer for this line
- [CNA profile](https://spot.insure/insurance-providers/cna) — provider profile (evidence)
- [Embroker profile](https://spot.insure/insurance-providers/embroker) — provider profile (evidence)
- [CNA vs Embroker Business Owner’s Policy](https://spot.insure/compare/cna-vs-embroker/business-owners-policy) — sibling comparison (other line, or other pair for this line)
- [CNA vs Embroker Commercial Auto Insurance](https://spot.insure/compare/cna-vs-embroker/commercial-auto) — sibling comparison (other line, or other pair for this line)
- [CNA vs Embroker Commercial Property Insurance](https://spot.insure/compare/cna-vs-embroker/commercial-property) — sibling comparison (other line, or other pair for this line)
- [CNA vs Embroker Crime Insurance](https://spot.insure/compare/cna-vs-embroker/crime) — sibling comparison (other line, or other pair for this line)
- [CNA vs Embroker Cyber Insurance](https://spot.insure/compare/cna-vs-embroker/cyber) — sibling comparison (other line, or other pair for this line)
- [CNA vs Embroker D&O Insurance](https://spot.insure/compare/cna-vs-embroker/directors-officers) — sibling comparison (other line, or other pair for this line)
- [CNA vs Embroker Employment Practices Liability Insurance](https://spot.insure/compare/cna-vs-embroker/employment-practices) — sibling comparison (other line, or other pair for this line)
- [CNA vs Embroker Fiduciary Liability Insurance](https://spot.insure/compare/cna-vs-embroker/fiduciary) — sibling comparison (other line, or other pair for this line)
- [CNA vs Embroker General Liability Insurance](https://spot.insure/compare/cna-vs-embroker/general-liability) — sibling comparison (other line, or other pair for this line)
- [CNA vs Embroker Management Liability Insurance](https://spot.insure/compare/cna-vs-embroker/management-liability) — sibling comparison (other line, or other pair for this line)
- [CNA vs Embroker Product Liability Insurance](https://spot.insure/compare/cna-vs-embroker/product-liability) — sibling comparison (other line, or other pair for this line)
- [CNA vs Embroker Surety Bonds](https://spot.insure/compare/cna-vs-embroker/surety-bonds) — sibling comparison (other line, or other pair for this line)
- [CNA vs Embroker Tech E&O Insurance](https://spot.insure/compare/cna-vs-embroker/technology-errors-omissions) — sibling comparison (other line, or other pair for this line)
- [CNA vs Embroker Workers’ Compensation Insurance](https://spot.insure/compare/cna-vs-embroker/workers-compensation) — sibling comparison (other line, or other pair for this line)
- [AIG vs CNA Professional Liability (E&O) Insurance](https://spot.insure/compare/aig-vs-cna/professional-errors-omissions) — sibling comparison (other line, or other pair for this line)
- [AIG vs Embroker Professional Liability (E&O) Insurance](https://spot.insure/compare/aig-vs-embroker/professional-errors-omissions) — sibling comparison (other line, or other pair for this line)
- [Alliance Risk vs CNA Professional Liability (E&O) Insurance](https://spot.insure/compare/alliance-risk-vs-cna/professional-errors-omissions) — sibling comparison (other line, or other pair for this line)
- [Alliance Risk vs Embroker Professional Liability (E&O) Insurance](https://spot.insure/compare/alliance-risk-vs-embroker/professional-errors-omissions) — sibling comparison (other line, or other pair for this line)
- [Aon vs CNA Professional Liability (E&O) Insurance](https://spot.insure/compare/aon-vs-cna/professional-errors-omissions) — sibling comparison (other line, or other pair for this line)
- [Aon vs Embroker Professional Liability (E&O) Insurance](https://spot.insure/compare/aon-vs-embroker/professional-errors-omissions) — sibling comparison (other line, or other pair for this line)

# CNA vs Embroker: How Do They Compare for Professional Liability (E&O) Insurance?

CNA describes Epack 3 and EPS Plus as distinct E&O combinations; Embroker lists E&O scenarios and excludes cyber incidents and bodily injury or property damage from its professional-liability description.

## How to Use the CNA vs Embroker Professional Liability (E&O) Insurance Comparison

Use this comparison to evaluate CNA and Embroker for Professional Liability (E&O) Insurance against the same documented criteria. It identifies differences and questions to confirm; it does not select a winner for a particular business. Offering claims are what each provider publishes about this line unless marked otherwise. “Not found” describes the evidence reviewed, not proof that a feature is unavailable. Confirm the insurer, policy wording, limits, retentions, exclusions and cost in an actual quote.

## CNA vs Embroker Professional Liability (E&O) Insurance Summary

CNA describes Epack 3 as modular professional liability with cyber and media, and EPS Plus as E&O with cyber. Embroker lists professional-service claim scenarios and identifies cyber and bodily-injury/property-damage exclusions. [4](https://www.cna.com/products/cyber "Cyber Insurance - Cyber Risk Solutions") [5](https://www.cna.com/sites/default/files/assets/epack-3-cyber-media-technology-professional-liability-ss.pdf?ContentCache=NONE&MOD=AJPERES "Epack 3 – Cyber, Media, Technology & Professional Liability") [9](https://www.embroker.com/coverage/professional-liability-insurance/ "Professional Liability Insurance Coverage & Quotes")

## CNA Small Business Insurance: Products, Agents and Service

CNA directs small-business buyers to independent agents and describes CNA Connect as a businessowners policy for more than 600 small-business classes. Issuer and availability vary by policy and state, so confirm both in a quote. [1](https://www.cna.com/solutions/small-business "Insurance for Small Businesses") [2](https://www.cna.com/products/cna-connect "CNA Connect Small Businessowners Policy (BOP) | CNA Insurance") [3](https://www.cna.com/cnadisclaimer/generaldisclaimer "General Disclaimer")

[CNA profile](https://spot.insure/insurance-providers/cna)

## What Is Embroker?

Embroker suits technology firms seeking a single application for management coverage plus eligible Tech E&O and cyber, and law firms seeking a grouped package; buyers needing only standard small-business coverage should compare direct carriers. [6](https://www.embroker.com/ "Embroker") [7](https://www.embroker.com/terms/ "Terms And Conditions") [8](https://access.embroker.com/ "Embroker Access")

[Embroker profile](https://spot.insure/insurance-providers/embroker)

## What Is Professional Errors and Omissions (E&O) Insurance?

Professional liability can help pay defense costs and covered losses when a client says your advice or service caused financial harm. If customers rely on your work, list every service you provide and check the claims-made reporting and prior-work terms. [10](https://www.tdi.texas.gov/commercial/pl-faq.html "FAQ: Professional liability insurance") [11](https://www.iii.org/article/professional-liability-insurance "Professional liability insurance") [12](https://www.sba.gov/counseling/launch-your-business/#business-insurance "Get business insurance") [13](https://www.hiscox.com/documents/pl-sample-policy-wording.pdf "Professional Liability – US Direct Errors and Omissions Insurance")

## What Are the Key Differences Between CNA and Embroker Professional Liability (E&O) Insurance?

### Standalone E&O and Technology Coverage

Embroker sells professional liability as a standalone product, separate from its lawyers policy and bundled technology E&O/cyber offer. CNA describes Epack 3 and EPS Plus combinations and separately markets Technology E&O to technology businesses. For a software consultant, the question is whether the proposed E&O covers professional advice, technology errors, or both; compare the chosen policy documents rather than treating “tech” and general E&O as synonyms. [9](https://www.embroker.com/coverage/professional-liability-insurance/ "Professional Liability Insurance Coverage & Quotes") [5](https://www.cna.com/sites/default/files/assets/epack-3-cyber-media-technology-professional-liability-ss.pdf?ContentCache=NONE&MOD=AJPERES "Epack 3 – Cyber, Media, Technology & Professional Liability") [4](https://www.cna.com/products/cyber "Cyber Insurance - Cyber Risk Solutions")

### Claim Scope and Exclusions

Embroker’s professional-liability page lists service negligence, missed deadlines, misleading statements, and contract breach as claim examples; it identifies cyber incidents and bodily injury or property damage as exclusions from that product description. CNA describes Epack 3 as combining professional and technology liability with cyber and media. Ask how the quoted forms allocate a data incident or physical injury allegation, rather than assuming the package names settle that question. [9](https://www.embroker.com/coverage/professional-liability-insurance/ "Professional Liability Insurance Coverage & Quotes") [4](https://www.cna.com/products/cyber "Cyber Insurance - Cyber Risk Solutions")

## What Should You Confirm in CNA and Embroker Professional Liability (E&O) Insurance Quotes?

- Ask Embroker whether any cyber coverage is included and compare its limits and deductible options. [9](https://www.embroker.com/coverage/professional-liability-insurance/ "Professional Liability Insurance Coverage & Quotes")
- Ask CNA which form covers your technology services and how it coordinates with cyber. [4](https://www.cna.com/products/cyber "Cyber Insurance - Cyber Risk Solutions")

## CNA vs Embroker Professional Liability (E&O) Insurance Compared

| Criteria | CNA Professional and Technology Liability | Embroker Professional Liability Insurance |
| --- | --- | --- |
| Role in This Line | CNA describes Epack 3 as combining technology and professional liability with cyber and media in a modular policy; EPS Plus combines E&O and cyber for professional-services firms. [4](https://www.cna.com/products/cyber "Cyber Insurance - Cyber Risk Solutions") [5](https://www.cna.com/sites/default/files/assets/epack-3-cyber-media-technology-professional-liability-ss.pdf?ContentCache=NONE&MOD=AJPERES "Epack 3 – Cyber, Media, Technology & Professional Liability") (Evidence: Company-reported; scope: These are separate product routes and are not evidence that technology E&O and miscellaneous E&O share identical wording..) | Embroker sells professional liability, also called errors and omissions insurance, as a standalone product for professional-services businesses, separate from its lawyers professional liability program and its bundled technology E&O/cyber product. [9](https://www.embroker.com/coverage/professional-liability-insurance/ "Professional Liability Insurance Coverage & Quotes") (Evidence: Company-reported; scope: Product-page description; not a statement about the issuing insurer..) |
| Who It’s For | CNA says its Miscellaneous Professional Liability targets non-licensed professional classes such as consultants, staffing firms, advertising agencies and event planners. [4](https://www.cna.com/products/cyber "Cyber Insurance - Cyber Risk Solutions") (Evidence: Company-reported; scope: The listed classes are a target list, not a complete or guaranteed eligibility rule..) | Embroker markets the policy to anyone who provides professional advice or services for a fee, listing accountants, bookkeepers, consultants, real estate agents, home inspectors, and IT and healthcare professionals as example buyers, while noting lawyers and doctors typically use specialized malpractice coverage instead. [9](https://www.embroker.com/coverage/professional-liability-insurance/ "Professional Liability Insurance Coverage & Quotes") (Evidence: Company-reported; scope: Product-page eligibility and industry-example sections; not a guarantee of coverage for a particular business..) |
| Coverage Features | CNA markets Technology E&O for technology businesses facing professional-liability exposures and says it is intended to support contractual requirements. [4](https://www.cna.com/products/cyber "Cyber Insurance - Cyber Risk Solutions") (Evidence: Company-reported; scope: The page is a summary and does not define covered services, contract exceptions or policy triggers..) | Embroker lists coverage for claims of errors, omissions or negligence, failing to meet expected standards or deadlines, false or misleading statements, breach of contractual obligations, and attorney fees from covered claims. [9](https://www.embroker.com/coverage/professional-liability-insurance/ "Professional Liability Insurance Coverage & Quotes") (Evidence: Company-reported; scope: Product-page What's covered section; the issued policy and declarations control..)<br><br>Embroker says the policy does not cover personal injury or property damage (handled by general liability), cyberattacks and data breaches (some tech E&O policies offer limited cyber coverage, but full protection needs a separate cyber policy), employee injuries, or employee discrimination claims (handled by EPLI). [9](https://www.embroker.com/coverage/professional-liability-insurance/ "Professional Liability Insurance Coverage & Quotes") (Evidence: Company-reported; scope: Product-page What's not included and 'Do I need Professional Liability insurance if I already have General Liability coverage?' sections..) |
| Limits and Retentions | Confirm in your quote. | Embroker says the policy carries a deductible, that a higher deductible generally lowers the premium, and that buyers can choose an aggregate (once-annually capped) deductible or a first-dollar-defense option that applies the deductible only to damages, not legal costs. [9](https://www.embroker.com/coverage/professional-liability-insurance/ "Professional Liability Insurance Coverage & Quotes") (Evidence: Company-reported; scope: Product-page 'Does it have a deductible?' section; specific dollar limits and deductible amounts are not published and depend on underwriting..) |
| Risk Services | CNA describes dedicated claims and risk-control support for its cyber, media, technology and professional-liability business. [4](https://www.cna.com/products/cyber "Cyber Insurance - Cyber Risk Solutions") (Evidence: Company-reported; scope: This portfolio-level statement does not establish a service outcome or a line-specific claims protocol..) | Confirm in your quote. |
| How to Apply | Confirm in your quote. | Embroker offers an online quote for professional liability through its digital platform, describing underwriting factors including business size, industry risk, location and claims history. [9](https://www.embroker.com/coverage/professional-liability-insurance/ "Professional Liability Insurance Coverage & Quotes") (Evidence: Company-reported; scope: Product-page 'Quick quotes' feature and cost-factor list; no quote was requested during this research..) |

## Related Pages for CNA vs Embroker Professional Liability (E&O)

- [CNA vs Embroker](https://spot.insure/compare/cna-vs-embroker): all coverage lines, business roles, service and claims.
- [What Is Professional Errors and Omissions (E&O) Insurance?](https://spot.insure/coverage/professional-errors-omissions): Professional liability can help pay covered defense costs and losses when a client says your advice or service caused financial harm; check services and reporting terms.
- [CNA vs Embroker Business Owner’s Policy](https://spot.insure/compare/cna-vs-embroker/business-owners-policy)
- [CNA vs Embroker Commercial Auto Insurance](https://spot.insure/compare/cna-vs-embroker/commercial-auto)
- [CNA vs Embroker Commercial Property Insurance](https://spot.insure/compare/cna-vs-embroker/commercial-property)
- [CNA vs Embroker Crime Insurance](https://spot.insure/compare/cna-vs-embroker/crime)
- [CNA vs Embroker Cyber Insurance](https://spot.insure/compare/cna-vs-embroker/cyber)
- [CNA vs Embroker D&O Insurance](https://spot.insure/compare/cna-vs-embroker/directors-officers)
- [CNA vs Embroker Employment Practices Liability Insurance](https://spot.insure/compare/cna-vs-embroker/employment-practices)
- [CNA vs Embroker Fiduciary Liability Insurance](https://spot.insure/compare/cna-vs-embroker/fiduciary)
- [CNA vs Embroker General Liability Insurance](https://spot.insure/compare/cna-vs-embroker/general-liability)
- [CNA vs Embroker Management Liability Insurance](https://spot.insure/compare/cna-vs-embroker/management-liability)
- [CNA vs Embroker Product Liability Insurance](https://spot.insure/compare/cna-vs-embroker/product-liability)
- [CNA vs Embroker Surety Bonds](https://spot.insure/compare/cna-vs-embroker/surety-bonds)
- [CNA vs Embroker Tech E&O Insurance](https://spot.insure/compare/cna-vs-embroker/technology-errors-omissions)
- [CNA vs Embroker Workers’ Compensation Insurance](https://spot.insure/compare/cna-vs-embroker/workers-compensation)
- [AIG vs CNA Professional Liability (E&O) Insurance](https://spot.insure/compare/aig-vs-cna/professional-errors-omissions)
- [AIG vs Embroker Professional Liability (E&O) Insurance](https://spot.insure/compare/aig-vs-embroker/professional-errors-omissions)
- [Alliance Risk vs CNA Professional Liability (E&O) Insurance](https://spot.insure/compare/alliance-risk-vs-cna/professional-errors-omissions)
- [Alliance Risk vs Embroker Professional Liability (E&O) Insurance](https://spot.insure/compare/alliance-risk-vs-embroker/professional-errors-omissions)
- [Aon vs CNA Professional Liability (E&O) Insurance](https://spot.insure/compare/aon-vs-cna/professional-errors-omissions)
- [Aon vs Embroker Professional Liability (E&O) Insurance](https://spot.insure/compare/aon-vs-embroker/professional-errors-omissions)

## Sources for CNA vs Embroker Professional Liability (E&O) Insurance

### Sources About CNA

1. [Insurance for Small Businesses](https://www.cna.com/solutions/small-business). CNA; Insurance for Small Businesses, lines 38-50 and 65-67 (CNA Central and agent route); lines 79-106 (product and stated appetite lists); page footer line 132 (CNA registered service mark).. Accessed 2026-09-28.
2. [CNA Connect Small Businessowners Policy (BOP) | CNA Insurance](https://www.cna.com/products/cna-connect). CNA; CNA Connect; coverages, product range, services. Accessed 2026-09-28.
3. [General Disclaimer](https://www.cna.com/cnadisclaimer/generaldisclaimer). CNA; General Disclaimer paragraphs 1 and 5 (HTML lines 24 and 28): CNA describes Continental Casualty Company and its relevant affiliates; references to CNA may include one or more CCC affiliates; each particular policy/product/service is the responsibility only of the specific CNA company that issues or supplies it. Footer line 57 identifies CNA Financial Corporation as trademark registrant. Re-read 2026-09-29.. Accessed 2026-09-29.
4. [Cyber Insurance - Cyber Risk Solutions](https://www.cna.com/products/cyber). CNA; Current U.S. page: Epack 3 combines cyber, media, technology and professional liability; MPL appetite, media support, technology E&O, claims and risk-control descriptions. Retrieved 2026-09-30.. Accessed 2026-09-30.
5. [Epack 3 – Cyber, Media, Technology & Professional Liability](https://www.cna.com/sites/default/files/assets/epack-3-cyber-media-technology-professional-liability-ss.pdf?ContentCache=NONE&MOD=AJPERES). CNA; Official sell sheet: modular bundled policy, media coverages and possible extensions, technology/professional line descriptions and quote process for small risks. Marketing summary expressly defers to issued policy. Retrieved 2026-09-30.. Accessed 2026-09-30.

### Sources About Embroker

6. [Embroker](https://www.embroker.com/). Embroker; Industry navigation; quote and sign-in links; coverage options; footer availability qualification. Accessed 2026-09-15.
7. [Terms And Conditions](https://www.embroker.com/terms/). Embroker; Introduction; §§2A–B Insurance services, 13 Applications and quotes, 15 Insurance companies and underwriting guidelines, 16 Certificates, 21 Surplus lines products, 22 Payments. Accessed 2026-09-15.
8. [Embroker Access](https://access.embroker.com/). Embroker; EMIS announcement; appointed-broker quoting, binding and issuance; product links; footer identifies Embroker Insurance Services, LLC. Accessed 2026-09-15.
9. [Professional Liability Insurance Coverage & Quotes](https://www.embroker.com/coverage/professional-liability-insurance/). Embroker; Why it's essential; Who needs this coverage; What is Professional Liability insurance?; What's covered; What's not included; Do I need Professional Liability insurance if I already have General Liability coverage?; Does it have a deductible?. Accessed 2026-09-23.

### Sources for the Professional Liability (E&O) Insurance Guide

10. [FAQ: Professional liability insurance](https://www.tdi.texas.gov/commercial/pl-faq.html). Texas Department of Insurance; What’s professional liability coverage?; What types of damages…; What’s general liability insurance?; Do I need professional liability… if I have general liability…?; Is professional liability insurance required?; Can a client require…?; What’s the difference between occurrence policies and claims-made policies. Accessed 2026-09-16.
11. [Professional liability insurance](https://www.iii.org/article/professional-liability-insurance). Insurance Information Institute; Opening paragraphs (professional services/advice and E&O name); Claims not covered by general liability; What types of businesses need professional liability insurance?; What’s covered… and what’s not (claims-made versus occurrence, defense and judgments, non-financial/intentional limits, BOP/in-home exclusion). Accessed 2026-09-16.
12. [Get business insurance](https://www.sba.gov/counseling/launch-your-business/#business-insurance). U.S. Small Business Administration; Six common types of business insurance table. Accessed 2026-09-16.
13. [Professional Liability – US Direct Errors and Omissions Insurance](https://www.hiscox.com/documents/pl-sample-policy-wording.pdf). Hiscox Inc. specimen; About this Policy / Coverage for Claims Made Against You; I.A Insuring Agreement; I.B Defense; I.C Settlement; II.A Notice of Claims; II.C Optional Extended Reporting Period; III.A, III.K, III.M, III.R, III.S Exclusions; IV.A–B Limits and Deductible; VI.O Professional Services; VI.U Wrongful Act. Accessed 2026-09-16.

Updated 2026-10-01. Spot, a product of Tools for Enlightenment, publishes this research and works in the commercial insurance market. The comparison applies the same criteria to both providers. [Editorial policy](https://spot.insure/editorial-policy). To suggest a correction, [contact Spot](https://spot.insure/contact) with the page URL and supporting source.

## CNA Review Scores for 2026

Review Score: 9.0 / 10 from 1 rated source, equally weighted.

Customer feedback on CNA is mixed and hard to compare. NerdWallet gave it 4.5 out of 5 for manufacturers, while Trustpilot shows about 1.4 out of 5 from 49 mostly self-selected reviews.

- NerdWallet: NerdWallet editorial rating for manufacturers 4.5/5 (Editorial rating). NerdWallet editorial assessment of CNA for U.S. manufacturers, not consumer average. Period: Published 2026-03-26. Checked 2026-09-29. [Best Insurance for Manufacturers in 2026](https://www.nerdwallet.com/business/insurance/learn/manufacturers)
- Trustpilot: Displayed Trustpilot TrustScore 1.4/5 page text; 1.5/5 badge (TrustScore out of 5); 49 reviews. CNA.com profile, mixed business and consumer/LTC reports; self-selected, not representative commercial P&C sample. Period: 14 reviews in prior 12 months; 2026-09-29. Checked 2026-09-29. [CNA customer reviews](https://www.trustpilot.com/review/www.cna.com)
- BBB: BBB customer-review average 1/5 (BBB star rating); 6 reviews. Long Term Care Insurance profile covering headquarters/corporate locations; not commercial P&C; six self-selected reviews. Period: Displayed 2026-09-29. Checked 2026-09-29. [CNA Financial Corporation customer reviews](https://www.bbb.org/us/il/chicago/profile/long-term-care-insurance/cna-financial-corporation-0683-90032439/customer-reviews)

Reviewed 2026-09-29. [Read the sourced review](https://spot.insure/insurance-providers/cna/reviews).

## Embroker Review Scores for 2026

Review Score: 5.6 / 10 from 3 rated sources, equally weighted.

Embroker’s reviews are mixed, and BBB records a complaint-response concern. The feedback is too limited to establish consistent service quality.

- Trustpilot: TrustScore 2.9 (5); 2 reviews. Trustpilot review search using provider brand/domain; identity checked against the canonical insurance entity. Period: current page aggregate accessed 2026-09-25. Checked 2026-09-25. [Embroker Reviews | Read Customer Service Reviews](https://www.trustpilot.com/review/embroker.com)
- BBB: BBB business grade D+ (BBB letter grade). BBB business profile for Embroker, categorized as Small Business Insurance. Grade is BBB letter grade, not customer-star aggregate; complaint record is a product-issues billing/cancellation concern. Period: current profile; grade rationale includes 1 unanswered complaint. Checked 2026-09-25. [Embroker | BBB Business Profile](https://www.bbb.org/us/ca/san-francisco/profile/small-business-insurance/embroker-1116-974895)
- Birdeye: Combined office rating (Google + Birdeye sources) 3.9 (5); 19 reviews. Office-level listing at 24 Shotwell St, San Francisco; business profile links to embroker.com and categorizes it as Insurance. Birdeye displays combined rating from 18 Google-origin reviews plus 2 Birdeye-origin reviews. This is one office listing, not a firmwide aggregate; review dates displayed are old (examples from about five/six years before access date). Period: page accessed 2026-09-25; 17 Google-origin + 2 Birdeye-origin; displayed sample comments dated about 5-6 years earlier. Checked 2026-09-25. [Embroker - 20 Reviews - Insurance in San Francisco, CA | Birdeye](https://reviews.birdeye.com/embroker-150058735264881)

Reviewed 2026-09-25. [Read the sourced review](https://spot.insure/insurance-providers/embroker/reviews).

## Agent and Developer Resources

- [Markdown page](https://spot.insure/compare/cna-vs-embroker/professional-errors-omissions.md)
- [Developer resources](https://spot.insure/developers)
- [Public MCP server](https://spot.insure/mcp)
- [MCP server manifest](https://spot.insure/server.json)
- [OpenAPI description](https://spot.insure/openapi.json)
- [Public page index](https://spot.insure/llms.txt)