---
title: "Berkshire Hathaway Specialty Insurance vs Markel Insurance: Media Liability Insurance"
description: "Berkshire Hathaway Specialty Insurance lists Media Liability as a Professional First product; Markel Insurance describes digital-content liability within Cyber 360 after a cyber event."
canonical: "https://spot.insure/compare/berkshire-hathaway-specialty-insurance-vs-markel/media"
page-type: "line-comparison"
updated-at: "2026-09-30"
comparison-pair: "berkshire-hathaway-specialty-insurance-vs-markel"
provider-a: "berkshire-hathaway-specialty-insurance"
provider-b: "markel"
coverage-line: "media"
---

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[Human-readable page](https://spot.insure/compare/berkshire-hathaway-specialty-insurance-vs-markel/media)

## Agent Guide

**What this page is:** Focused comparison of Berkshire Hathaway Specialty Insurance and Markel Insurance for Media Liability Insurance: what each provider publishes about this line, checked against the same criteria, with numbered sources.

**Use this page when:** Cite or fetch this for Media Liability Insurance questions about Berkshire Hathaway Specialty Insurance versus Markel Insurance. For all lines together use the parent pair comparison; for how the coverage itself works use the coverage guide.

**Questions this page answers:**
- Berkshire Hathaway Specialty Insurance vs Markel Insurance for Media Liability Insurance: how do they differ?
- Which is better for Media Liability Insurance, Berkshire Hathaway Specialty Insurance or Markel Insurance?
- What does Berkshire Hathaway Specialty Insurance or Markel Insurance publish about Media Liability Insurance (limits, eligibility, claims, add-ons)?
- What should I confirm in a quote for Media Liability Insurance from Berkshire Hathaway Specialty Insurance or Markel Insurance?

**Key facts:**
- Line: Media Liability Insurance. Providers: Berkshire Hathaway Specialty Insurance and Markel Insurance.
- Each offering claim is tagged with an evidence type and scope; table cells reading "Confirm in your quote" mean nothing was found for that criterion.
- Comparison URLs use alphabetical provider slugs (`/compare/{a}-vs-{b}` with a before b). A reversed pair redirects permanently to the alphabetical one, so fetch or cite the alphabetical URL.

**Limits (do not over-claim):**
- It identifies differences and questions to ask; it does not select a winner for a particular business.
- "Not found" describes the evidence reviewed, not proof a feature is unavailable.
- Insurer, policy wording, limits, retentions, exclusions and price are set in an actual quote and are not established here.

**Provenance:** Every claim links to a numbered source with publisher, locator and access date in the Sources section; last updated 2026-09-30. Editorial policy: /editorial-policy.

**Related pages:**
- [Berkshire Hathaway Specialty Insurance vs Markel Insurance](https://spot.insure/compare/berkshire-hathaway-specialty-insurance-vs-markel) — parent: all coverage lines for this pair
- [Media Liability Insurance guide](https://spot.insure/coverage/media) — coverage explainer for this line
- [Berkshire Hathaway Specialty Insurance profile](https://spot.insure/insurance-providers/berkshire-hathaway-specialty-insurance) — provider profile (evidence)
- [Markel Insurance profile](https://spot.insure/insurance-providers/markel) — provider profile (evidence)
- [Berkshire Hathaway Specialty Insurance vs Markel Insurance Crime Insurance](https://spot.insure/compare/berkshire-hathaway-specialty-insurance-vs-markel/crime) — sibling comparison (other line, or other pair for this line)
- [Berkshire Hathaway Specialty Insurance vs Markel Insurance Cyber Insurance](https://spot.insure/compare/berkshire-hathaway-specialty-insurance-vs-markel/cyber) — sibling comparison (other line, or other pair for this line)
- [Berkshire Hathaway Specialty Insurance vs Markel Insurance D&O Insurance](https://spot.insure/compare/berkshire-hathaway-specialty-insurance-vs-markel/directors-officers) — sibling comparison (other line, or other pair for this line)
- [Berkshire Hathaway Specialty Insurance vs Markel Insurance Employment Practices Liability Insurance](https://spot.insure/compare/berkshire-hathaway-specialty-insurance-vs-markel/employment-practices) — sibling comparison (other line, or other pair for this line)
- [Berkshire Hathaway Specialty Insurance vs Markel Insurance Fiduciary Liability Insurance](https://spot.insure/compare/berkshire-hathaway-specialty-insurance-vs-markel/fiduciary) — sibling comparison (other line, or other pair for this line)
- [Berkshire Hathaway Specialty Insurance vs Markel Insurance General Liability Insurance](https://spot.insure/compare/berkshire-hathaway-specialty-insurance-vs-markel/general-liability) — sibling comparison (other line, or other pair for this line)
- [Berkshire Hathaway Specialty Insurance vs Markel Insurance Inland Marine Insurance](https://spot.insure/compare/berkshire-hathaway-specialty-insurance-vs-markel/inland-marine) — sibling comparison (other line, or other pair for this line)
- [Berkshire Hathaway Specialty Insurance vs Markel Insurance Product Liability Insurance](https://spot.insure/compare/berkshire-hathaway-specialty-insurance-vs-markel/product-liability) — sibling comparison (other line, or other pair for this line)
- [AIG vs Berkshire Hathaway Specialty Insurance Media Liability Insurance](https://spot.insure/compare/aig-vs-berkshire-hathaway-specialty-insurance/media) — sibling comparison (other line, or other pair for this line)
- [AIG vs Markel Insurance Media Liability Insurance](https://spot.insure/compare/aig-vs-markel/media) — sibling comparison (other line, or other pair for this line)
- [Alliance Risk vs Berkshire Hathaway Specialty Insurance Media Liability Insurance](https://spot.insure/compare/alliance-risk-vs-berkshire-hathaway-specialty-insurance/media) — sibling comparison (other line, or other pair for this line)
- [Alliance Risk vs Markel Insurance Media Liability Insurance](https://spot.insure/compare/alliance-risk-vs-markel/media) — sibling comparison (other line, or other pair for this line)
- [Beazley vs Berkshire Hathaway Specialty Insurance Media Liability Insurance](https://spot.insure/compare/beazley-vs-berkshire-hathaway-specialty-insurance/media) — sibling comparison (other line, or other pair for this line)
- [Beazley vs Markel Insurance Media Liability Insurance](https://spot.insure/compare/beazley-vs-markel/media) — sibling comparison (other line, or other pair for this line)

# Berkshire Hathaway Specialty Insurance vs Markel Insurance: How Do They Compare for Media Liability Insurance?

Berkshire Hathaway Specialty Insurance lists Media Liability as a Professional First product; Markel Insurance describes digital-content liability within Cyber 360 after a cyber event.

## Research Scope and Use

Use this comparison to evaluate Berkshire Hathaway Specialty Insurance and Markel Insurance for Media Liability Insurance against the same documented criteria. It identifies differences and questions to confirm; it does not select a winner for a particular business. Offering claims are what each provider publishes about this line unless marked otherwise. “Not found” describes the evidence reviewed, not proof that a feature is unavailable. Confirm the insurer, policy wording, limits, retentions, exclusions and cost in an actual quote.

## Summary

Berkshire Hathaway Specialty Insurance names Media Liability in Professional First. Markel Insurance describes media liability for specified digital content shared to promote a business during or after a cyber event, within its Cyber 360 product. [5](https://www.bhspecialty.com/wp-content/uploads/marketing/Professional-First-Professional-Liability-Overview-US.pdf "Professional First Professional Liability Overview") [6](https://www.bhspecialty.com/us-products/us-executive-and-professional-lines/professional-liability/professional-firsttm-architects-engineers-and-consultants-professional-liability/ "Professional First Architects, Engineers and Consultants Professional Liability") [9](https://www.markel.com/us/commercial/professional-and-management-liability/cyber "Cyber Insurance Coverage")

## What Is Berkshire Hathaway Specialty Insurance?

BHSI provides commercial and specialty insurance in the U.S., with product-specific industry lists that include healthcare, energy and technology. Online quote and application submissions are nonbinding. [1](https://www.bhspecialty.com/wp-content/uploads/marketing/Interactive-AAG.pdf "At A Glance") [2](https://www.bhspecialty.com/about-us/ "About Us") [3](https://www.bhspecialty.com/terms-conditions/ "Terms of Service") [4](https://www.bhspecialty.com/asia/singapore-products/berkshire-hathaway-specialty-insurance-singapore-branch/ "Public Disclosure — Berkshire Hathaway Specialty Insurance Singapore Branch")

[Berkshire Hathaway Specialty Insurance profile](https://spot.insure/insurance-providers/berkshire-hathaway-specialty-insurance)

## Markel Insurance: Specialty Business and Products

Markel Insurance is Markel Group's specialty and small-business insurance business, with offerings across packages, workers' compensation, cyber, professional and management liability, property, marine, and surety. Products use different insurers and distribution routes, so compare the issuer and terms shown on the specific quote. [7](https://www.markel.com/about-us "About us") [8](https://www.sec.gov/Archives/edgar/data/1096343/000109634326000020/mkl-20251231.htm "Markel Group Inc. 2025 Form 10-K")

[Markel Insurance profile](https://spot.insure/insurance-providers/markel)

## What Is Media Liability Insurance?

Media liability can help pay defense costs for claims about content you create or distribute, such as allegations of defamation or infringement. Consider it if you publish or produce content for your business or clients; match the quote to each activity. [10](https://content.naic.org/sites/default/files/Insurance%20for%20social%20media%20liability%20-%202021.pdf "Insurance for Social Media Liability") [11](https://www.hiscox.com/documents/brokers/PLP_P0005_HiscoxPRO_Admitted_package-Media_Liability_Coverage_Part.pdf "Media Liability Coverage Part") [12](https://www.cfc.com/media/1621/media_application_us_v10.pdf "Media Application Form — United States")

## Key Differences in Media Liability Insurance

### What the Published Offering Defines

Berkshire Hathaway Specialty Insurance identifies Media Liability as a Professional First product and within a combined A&E professional form. Markel Insurance describes a narrower context: media liability for specified digital content a business shares to promote products or services, during or after a cyber event, under Cyber 360. A business seeking protection for ordinary publishing claims should clarify whether Markel Insurance’s cyber-event connection matches its needs; Berkshire Hathaway Specialty Insurance’s record names the media line but does not set out triggers. [5](https://www.bhspecialty.com/wp-content/uploads/marketing/Professional-First-Professional-Liability-Overview-US.pdf "Professional First Professional Liability Overview") [9](https://www.markel.com/us/commercial/professional-and-management-liability/cyber "Cyber Insurance Coverage")

### Buying and Policy Details to Resolve

Markel Insurance’s page does not establish a standalone media-liability policy or eligibility outside Cyber 360. Berkshire Hathaway Specialty Insurance lists media alongside other Professional First products and provides no public limit in the reviewed record. Ask Markel Insurance to show the exact cyber-event trigger and covered content definition; ask Berkshire Hathaway Specialty Insurance whether its proposed form is standalone or part of another professional policy. The names alone do not tell you whether the policies respond to the same claim scenario. [9](https://www.markel.com/us/commercial/professional-and-management-liability/cyber "Cyber Insurance Coverage") [5](https://www.bhspecialty.com/wp-content/uploads/marketing/Professional-First-Professional-Liability-Overview-US.pdf "Professional First Professional Liability Overview")

## What to Confirm in Media Liability Insurance Quotes

- Does Markel Insurance respond to a media claim without a covered cyber event? [5](https://www.bhspecialty.com/wp-content/uploads/marketing/Professional-First-Professional-Liability-Overview-US.pdf "Professional First Professional Liability Overview") [9](https://www.markel.com/us/commercial/professional-and-management-liability/cyber "Cyber Insurance Coverage")
- Is Berkshire Hathaway Specialty Insurance media coverage standalone for your account, and what limit is available? [5](https://www.bhspecialty.com/wp-content/uploads/marketing/Professional-First-Professional-Liability-Overview-US.pdf "Professional First Professional Liability Overview") [9](https://www.markel.com/us/commercial/professional-and-management-liability/cyber "Cyber Insurance Coverage")

## Offering Details

| Criteria | Professional First Media Liability | Markel Cyber 360 media liability coverage |
| --- | --- | --- |
| Role in This Line | Confirm in your quote. | Markel lists media liability within the coverages available under its Cyber 360 product; the reviewed page does not establish a standalone media-liability policy. [9](https://www.markel.com/us/commercial/professional-and-management-liability/cyber "Cyber Insurance Coverage") (Evidence: Company-reported; scope: Cyber 360 subcoverage only; no separate program inferred..) |
| Who It’s For | BHSI lists Professional Services firms among Professional First customer categories and separately identifies media liability in its architects, engineers and consultants product. [5](https://www.bhspecialty.com/wp-content/uploads/marketing/Professional-First-Professional-Liability-Overview-US.pdf "Professional First Professional Liability Overview") [6](https://www.bhspecialty.com/us-products/us-executive-and-professional-lines/professional-liability/professional-firsttm-architects-engineers-and-consultants-professional-liability/ "Professional First Architects, Engineers and Consultants Professional Liability") (Evidence: Company-reported; scope: These sources do not establish the eligible professions or appetite for the standalone media product..) | The coverage is described within a cyber-policy catalogue for businesses; standalone eligibility outside Cyber 360 was not established. [9](https://www.markel.com/us/commercial/professional-and-management-liability/cyber "Cyber Insurance Coverage") (Evidence: Company-reported; scope: Cyber 360 target/appetite is account-specific..) |
| Coverage Features | BHSI’s Professional First overview names Media Liability as a product; its architects/engineers page also mentions media liability within a specialized combined professional form. [5](https://www.bhspecialty.com/wp-content/uploads/marketing/Professional-First-Professional-Liability-Overview-US.pdf "Professional First Professional Liability Overview") [6](https://www.bhspecialty.com/us-products/us-executive-and-professional-lines/professional-liability/professional-firsttm-architects-engineers-and-consultants-professional-liability/ "Professional First Architects, Engineers and Consultants Professional Liability") (Evidence: Company-reported; scope: The overview is a catalogue statement; the second source is scoped to design professionals and does not prove standalone media terms..)<br><br>BHSI also lists media liability within its combined architects, engineers and consultants professional-liability product. [6](https://www.bhspecialty.com/us-products/us-executive-and-professional-lines/professional-liability/professional-firsttm-architects-engineers-and-consultants-professional-liability/ "Professional First Architects, Engineers and Consultants Professional Liability") (Evidence: Company-reported; scope: This is specific to a specialized design-industry form and does not establish standalone media terms or general availability..) | Markel describes Cyber 360 media liability for specified issues involving digital content a business shares to promote its products or services, during or after a cyber event. [9](https://www.markel.com/us/commercial/professional-and-management-liability/cyber "Cyber Insurance Coverage") (Evidence: Company-reported; scope: Illustrative product-page description; wording, limits and exclusions depend on the policy..) |
| Risk Services | BHSI says its Professional First business has an in-house claims group and streamlined claim reporting. [5](https://www.bhspecialty.com/wp-content/uploads/marketing/Professional-First-Professional-Liability-Overview-US.pdf "Professional First Professional Liability Overview") (Evidence: Company-reported; scope: This is portfolio-level service information, not a promise about outcome or a media-specific claims procedure..) | Confirm in your quote. |

## Full Comparison

- [Berkshire Hathaway Specialty Insurance vs Markel Insurance](https://spot.insure/compare/berkshire-hathaway-specialty-insurance-vs-markel): all coverage lines, business roles, service and claims.
- [What Is Media Liability Insurance?](https://spot.insure/coverage/media): Media liability can help pay defense costs for claims about content your business creates or distributes, including defamation, privacy and infringement allegations.
- [Berkshire Hathaway Specialty Insurance vs Markel Insurance Crime Insurance](https://spot.insure/compare/berkshire-hathaway-specialty-insurance-vs-markel/crime)
- [Berkshire Hathaway Specialty Insurance vs Markel Insurance Cyber Insurance](https://spot.insure/compare/berkshire-hathaway-specialty-insurance-vs-markel/cyber)
- [Berkshire Hathaway Specialty Insurance vs Markel Insurance D&O Insurance](https://spot.insure/compare/berkshire-hathaway-specialty-insurance-vs-markel/directors-officers)
- [Berkshire Hathaway Specialty Insurance vs Markel Insurance Employment Practices Liability Insurance](https://spot.insure/compare/berkshire-hathaway-specialty-insurance-vs-markel/employment-practices)
- [Berkshire Hathaway Specialty Insurance vs Markel Insurance Fiduciary Liability Insurance](https://spot.insure/compare/berkshire-hathaway-specialty-insurance-vs-markel/fiduciary)
- [Berkshire Hathaway Specialty Insurance vs Markel Insurance General Liability Insurance](https://spot.insure/compare/berkshire-hathaway-specialty-insurance-vs-markel/general-liability)
- [Berkshire Hathaway Specialty Insurance vs Markel Insurance Inland Marine Insurance](https://spot.insure/compare/berkshire-hathaway-specialty-insurance-vs-markel/inland-marine)
- [Berkshire Hathaway Specialty Insurance vs Markel Insurance Product Liability Insurance](https://spot.insure/compare/berkshire-hathaway-specialty-insurance-vs-markel/product-liability)
- [AIG vs Berkshire Hathaway Specialty Insurance Media Liability Insurance](https://spot.insure/compare/aig-vs-berkshire-hathaway-specialty-insurance/media)
- [AIG vs Markel Insurance Media Liability Insurance](https://spot.insure/compare/aig-vs-markel/media)
- [Alliance Risk vs Berkshire Hathaway Specialty Insurance Media Liability Insurance](https://spot.insure/compare/alliance-risk-vs-berkshire-hathaway-specialty-insurance/media)
- [Alliance Risk vs Markel Insurance Media Liability Insurance](https://spot.insure/compare/alliance-risk-vs-markel/media)
- [Beazley vs Berkshire Hathaway Specialty Insurance Media Liability Insurance](https://spot.insure/compare/beazley-vs-berkshire-hathaway-specialty-insurance/media)
- [Beazley vs Markel Insurance Media Liability Insurance](https://spot.insure/compare/beazley-vs-markel/media)

## Sources

### Berkshire Hathaway Specialty Insurance

1. [At A Glance](https://www.bhspecialty.com/wp-content/uploads/marketing/Interactive-AAG.pdf). Berkshire Hathaway Specialty Insurance; United States section, zero-based PDF pages 49–53 (viewer pages 50–54): product/industry lists on pages 49–50; U.S. disclosure/version footer on page 53 is 2026-8-03 A. The 2026-09-14 A footer is on preceding European page 48, not the U.S. section.. Accessed 2026-09-29.
2. [About Us](https://www.bhspecialty.com/about-us/). Berkshire Hathaway Specialty Insurance; About BHSI; company profile page re-opened through official site on 2026-09-28; company says it is part of National Indemnity group. Accessed 2026-09-28.
3. [Terms of Service](https://www.bhspecialty.com/terms-conditions/). Berkshire Hathaway Specialty Insurance; Important Information Concerning Use of this Web Site, paragraphs 2–4; nonbinding submissions, contracted-agent authority, state variation, product availability and policy-specific terms. Accessed 2026-09-28.
4. [Public Disclosure — Berkshire Hathaway Specialty Insurance Singapore Branch](https://www.bhspecialty.com/asia/singapore-products/berkshire-hathaway-specialty-insurance-singapore-branch/). Berkshire Hathaway Specialty Insurance; Singapore branch public disclosure, Company Profile ¶¶ 1–2; direct page opened 2026-09-28. ¶ 1 identifies BHSIC as a Nebraska-domiciled direct P&C insurer; ¶ 2 states BHSIC is wholly owned by National Indemnity Company, itself wholly owned by Berkshire Hathaway Incorporated.. Accessed 2026-09-28.
5. [Professional First Professional Liability Overview](https://www.bhspecialty.com/wp-content/uploads/marketing/Professional-First-Professional-Liability-Overview-US.pdf). Berkshire Hathaway Specialty Insurance; PDF pp. 1–2: separately named Professional First Media Liability and Network Security & Privacy; targeted customer categories; in-house claims handling; product portfolio descriptions. Version 2026-06-03-A; re-opened 2026-09-30.. Accessed 2026-09-30.
6. [Professional First Architects, Engineers and Consultants Professional Liability](https://www.bhspecialty.com/us-products/us-executive-and-professional-lines/professional-liability/professional-firsttm-architects-engineers-and-consultants-professional-liability/). Berkshire Hathaway Specialty Insurance; Retained canonical source record: combined professional/pollution form lists media, technology and cyber/network security/privacy coverages; specialized design/engineering target classes and services. This is not evidence of standalone media terms. Prior actual access 2026-09-28; direct re-open failed in this session.. Accessed 2026-09-28.

### Markel Insurance

7. [About us](https://www.markel.com/about-us). Markel; Markel at a glance; description of Markel Insurance within Markel Group Inc.. Accessed 2026-09-28.
8. [Markel Group Inc. 2025 Form 10-K](https://www.sec.gov/Archives/edgar/data/1096343/000109634326000020/mkl-20251231.htm). U.S. Securities and Exchange Commission; filed by Markel Group Inc.; Cover page; Part I, Item 1 Business—Markel Insurance, U.S. Wholesale and Specialty, Programs and Solutions; Part II, Item 7/8 for group and segment risks. Accessed 2026-09-28.
9. [Cyber Insurance Coverage](https://www.markel.com/us/commercial/professional-and-management-liability/cyber). Markel; Cyber 360 coverage options: media liability; technology professional liability; eCrime; coverages listed within the cyber policy. Accessed 2026-09-29.

### Media Liability Insurance Guide

10. [Insurance for Social Media Liability](https://content.naic.org/sites/default/files/Insurance%20for%20social%20media%20liability%20-%202021.pdf). Journal of Insurance Regulation; authors Kevin T. Merriman, David M. Knapp, Meghan E. Ruesch and Nicole M. Weir; PDF pp.5–7 abstract/summary; PDF p.4 nonendorsement disclaimer; CGL personal and advertising injury and media-business exclusion discussion. Accessed 2026-09-16.
11. [Media Liability Coverage Part](https://www.hiscox.com/documents/brokers/PLP_P0005_HiscoxPRO_Admitted_package-Media_Liability_Coverage_Part.pdf). Hiscox; I p.1; IV–V pp.2–3; VI pp.3–7; VII pp.7–8. Accessed 2026-09-16.
12. [Media Application Form — United States](https://www.cfc.com/media/1621/media_application_us_v10.pdf). CFC Underwriting Limited; Sections 1–2 PDF pp.2–5; Section 3 pp.5–6; Section 4 pp.7–8; Sections 6–7 pp.10–11. Accessed 2026-09-16.

Updated 2026-09-30. Spot, a product of Tools for Enlightenment, publishes this research and works in the commercial insurance market. The comparison applies the same criteria to both providers. [Editorial policy](https://spot.insure/editorial-policy). To suggest a correction, [contact Spot](https://spot.insure/contact) with the page URL and supporting source.

## Berkshire Hathaway Specialty Insurance Reviews

Review Score: not enough ratings.

The public ratings for Berkshire Hathaway Specialty Insurance are low but thin: Trustpilot shows 2.1 out of 5 from 9 reviews and BBB shows 1 out of 5 from 6. Both mix travel and commercial customers, so we don't count them in a score.

- Trustpilot: TrustScore 2.1 (out of 5); 9 reviews. Trustpilot profile for bhspecialty.com, accessed 2026-09-29. Its small review set mixes travel-policy and other customer accounts; it is user-generated and unverified, and does not establish commercial-policy outcomes or representativeness. Period: Displayed when checked 2026-09-29. Checked 2026-09-29. [Berkshire Hathaway Specialty Insurance Reviews](https://www.trustpilot.com/review/bhspecialty.com)
- BBB: Customer review average 1 (out of 5 stars); 6 reviews. BBB page for BHSI headquarters and corporate-owned locations, accessed 2026-09-29. The page’s six customer reviews mix travel and commercial narratives; BBB says third-party information is not verified. BBB’s business letter grade is separate from these customer reviews. Period: Displayed when checked 2026-09-29. Checked 2026-09-29. [Berkshire Hathaway Specialty Insurance — BBB Reviews](https://www.bbb.org/us/ma/boston/profile/insurance-agency/berkshire-hathaway-specialty-insurance-0021-439678/customer-reviews)

Reviewed 2026-09-29. [Read the sourced review](https://spot.insure/insurance-providers/berkshire-hathaway-specialty-insurance/reviews).

## Markel Insurance Reviews

Review Score: 7.5 / 10 from 2 rated sources, equally weighted.

There is little public customer feedback on Markel. Trustpilot shows 2.5 out of 5 from just 5 reviews, and BBB lists 12 complaints closed in the last three years.

- J.D. Power: Commercial Lines Insurers agent satisfaction score 726 (out of 1,000). 2022 commercial-lines independent-agent satisfaction study and 2025 small-commercial customer study; these use different populations and measures Period: 2022. Checked 2026-09-29. [2025 U.S. Small Commercial Insurance Study](https://www.jdpower.com/business/press-releases/2025-us-small-commercial-insurance-study); [2022 U.S. Independent Agent Satisfaction Study](https://www.jdpower.com/sites/default/files/file/2022-10/2022134%20U.S.%20Independent%20Agent.pdf)
- Trustpilot: TrustScore 2.5 (out of 5); 5 reviews. Trustpilot brand-level page for markel.com. It mixes products and is not mapped to one legal insurer. Checked 2026-09-29. [Markel Reviews](https://www.trustpilot.com/review/markel.com)
- BBB: BBB business grade A+. BBB business profile for Markel Insurance Company headquarters/corporate-owned locations; review and complaint submissions may include other products and affiliates Checked 2026-09-29. [Markel Insurance Company Business Profile](https://www.bbb.org/us/va/glen-allen/profile/insurance-companies/markel-insurance-company-0603-4017547); [Markel Insurance Company Complaints](https://www.bbb.org/us/va/glen-allen/profile/insurance-companies/markel-insurance-company-0603-4017547/complaints)
- BBB: Complaints 12; 12 reviews. BBB profile for Markel Insurance Company; complaints may include other Markel products and affiliates and BBB says not all submissions are displayed. Period: last 3 years, as displayed 2026-09-29. Checked 2026-09-29. [Markel Insurance Company Complaints](https://www.bbb.org/us/va/glen-allen/profile/insurance-companies/markel-insurance-company-0603-4017547/complaints)

Reviewed 2026-09-29. [Read the sourced review](https://spot.insure/insurance-providers/markel/reviews).

## Agent and Developer Resources

- [Markdown page](https://spot.insure/compare/berkshire-hathaway-specialty-insurance-vs-markel/media.md)
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