---
title: "The Baldwin Group vs CNA: Umbrella and Excess Liability Insurance"
description: "Baldwin advises on umbrella and excess placement; CNA describes forms aligned with underlying policies and built-in commercial enhancements."
canonical: "https://spot.insure/compare/baldwin-vs-cna/umbrella-excess"
page-type: "line-comparison"
updated-at: "2026-09-30"
comparison-pair: "baldwin-vs-cna"
provider-a: "baldwin"
provider-b: "cna"
coverage-line: "umbrella-excess"
---

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[Human-readable page](https://spot.insure/compare/baldwin-vs-cna/umbrella-excess)

## Agent Guide

**What this page is:** Focused comparison of The Baldwin Group and CNA for Umbrella and Excess Liability Insurance: what each provider publishes about this line, checked against the same criteria, with numbered sources.

**Use this page when:** Cite or fetch this for Umbrella and Excess Liability Insurance questions about The Baldwin Group versus CNA. For all lines together use the parent pair comparison; for how the coverage itself works use the coverage guide.

**Questions this page answers:**
- The Baldwin Group vs CNA for Umbrella and Excess Liability Insurance: how do they differ?
- Which is better for Umbrella and Excess Liability Insurance, The Baldwin Group or CNA?
- What does The Baldwin Group or CNA publish about Umbrella and Excess Liability Insurance (limits, eligibility, claims, add-ons)?
- What should I confirm in a quote for Umbrella and Excess Liability Insurance from The Baldwin Group or CNA?

**Key facts:**
- Line: Umbrella and Excess Liability Insurance. Providers: The Baldwin Group and CNA.
- Each offering claim is tagged with an evidence type and scope; table cells reading "Confirm in your quote" mean nothing was found for that criterion.
- Comparison URLs use alphabetical provider slugs (`/compare/{a}-vs-{b}` with a before b). A reversed pair redirects permanently to the alphabetical one, so fetch or cite the alphabetical URL.

**Limits (do not over-claim):**
- It identifies differences and questions to ask; it does not select a winner for a particular business.
- "Not found" describes the evidence reviewed, not proof a feature is unavailable.
- Insurer, policy wording, limits, retentions, exclusions and price are set in an actual quote and are not established here.

**Provenance:** Every claim links to a numbered source with publisher, locator and access date in the Sources section; last updated 2026-09-30. Editorial policy: /editorial-policy.

**Related pages:**
- [The Baldwin Group vs CNA](https://spot.insure/compare/baldwin-vs-cna) — parent: all coverage lines for this pair
- [Umbrella and Excess Liability Insurance guide](https://spot.insure/coverage/umbrella-excess) — coverage explainer for this line
- [The Baldwin Group profile](https://spot.insure/insurance-providers/baldwin) — provider profile (evidence)
- [CNA profile](https://spot.insure/insurance-providers/cna) — provider profile (evidence)
- [The Baldwin Group vs CNA Builders Risk Insurance](https://spot.insure/compare/baldwin-vs-cna/builders-risk) — sibling comparison (other line, or other pair for this line)
- [The Baldwin Group vs CNA Cargo and Transit Insurance](https://spot.insure/compare/baldwin-vs-cna/cargo-transit) — sibling comparison (other line, or other pair for this line)
- [The Baldwin Group vs CNA Commercial Auto Insurance](https://spot.insure/compare/baldwin-vs-cna/commercial-auto) — sibling comparison (other line, or other pair for this line)
- [The Baldwin Group vs CNA Commercial Property Insurance](https://spot.insure/compare/baldwin-vs-cna/commercial-property) — sibling comparison (other line, or other pair for this line)
- [The Baldwin Group vs CNA Crime Insurance](https://spot.insure/compare/baldwin-vs-cna/crime) — sibling comparison (other line, or other pair for this line)
- [The Baldwin Group vs CNA Cyber Insurance](https://spot.insure/compare/baldwin-vs-cna/cyber) — sibling comparison (other line, or other pair for this line)
- [The Baldwin Group vs CNA Equipment Breakdown Insurance](https://spot.insure/compare/baldwin-vs-cna/equipment-breakdown) — sibling comparison (other line, or other pair for this line)
- [The Baldwin Group vs CNA Fidelity Bonds](https://spot.insure/compare/baldwin-vs-cna/fidelity-bonds) — sibling comparison (other line, or other pair for this line)
- [The Baldwin Group vs CNA Fiduciary Liability Insurance](https://spot.insure/compare/baldwin-vs-cna/fiduciary) — sibling comparison (other line, or other pair for this line)
- [The Baldwin Group vs CNA General Liability Insurance](https://spot.insure/compare/baldwin-vs-cna/general-liability) — sibling comparison (other line, or other pair for this line)
- [The Baldwin Group vs CNA Surety Bonds](https://spot.insure/compare/baldwin-vs-cna/surety-bonds) — sibling comparison (other line, or other pair for this line)
- [The Baldwin Group vs CNA Workers’ Compensation Insurance](https://spot.insure/compare/baldwin-vs-cna/workers-compensation) — sibling comparison (other line, or other pair for this line)
- [Alliance Risk vs The Baldwin Group Umbrella and Excess Liability Insurance](https://spot.insure/compare/alliance-risk-vs-baldwin/umbrella-excess) — sibling comparison (other line, or other pair for this line)
- [Amelia Risk vs The Baldwin Group Umbrella and Excess Liability Insurance](https://spot.insure/compare/amelia-risk-vs-baldwin/umbrella-excess) — sibling comparison (other line, or other pair for this line)
- [The Baldwin Group vs Berkshire Hathaway Specialty Insurance Umbrella and Excess Liability Insurance](https://spot.insure/compare/baldwin-vs-berkshire-hathaway-specialty-insurance/umbrella-excess) — sibling comparison (other line, or other pair for this line)
- [The Baldwin Group vs biBerk Umbrella and Excess Liability Insurance](https://spot.insure/compare/baldwin-vs-biberk/umbrella-excess) — sibling comparison (other line, or other pair for this line)
- [The Baldwin Group vs CFC Umbrella and Excess Liability Insurance](https://spot.insure/compare/baldwin-vs-cfc/umbrella-excess) — sibling comparison (other line, or other pair for this line)
- [The Baldwin Group vs Chubb Umbrella and Excess Liability Insurance](https://spot.insure/compare/baldwin-vs-chubb/umbrella-excess) — sibling comparison (other line, or other pair for this line)

# The Baldwin Group vs CNA: How Do They Compare for Umbrella and Excess Liability Insurance?

Baldwin advises on umbrella and excess placement; CNA describes forms aligned with underlying policies and built-in commercial enhancements.

## Research Scope and Use

Use this comparison to evaluate The Baldwin Group and CNA for Umbrella and Excess Liability Insurance against the same documented criteria. It identifies differences and questions to confirm; it does not select a winner for a particular business. Offering claims are what each provider publishes about this line unless marked otherwise. “Not found” describes the evidence reviewed, not proof that a feature is unavailable. Confirm the insurer, policy wording, limits, retentions, exclusions and cost in an actual quote.

## Summary

CNA names key-employee replacement, crisis management and other enhancements in umbrella forms; Baldwin’s record leaves form terms to placement. [3](https://baldwin.com/business-insurance/solutions/private-equity/ "M&A, Private Equity & VC Risk Management") [4](https://baldwin.com/business-insurance/industries/digital-infrastructure/ "Digital Infrastructure") [8](https://www.cna.com/products/umbrella "Umbrella Insurance and Excess Liability Insurance | CNA Insurance")

## What Is the Baldwin Group?

Baldwin’s Insurance Advisory Solutions group describes commercial-risk and employee-benefit services for businesses and private-risk management for high-net-worth individuals and families; its business-insurance page outlines a five-step RiskMap process. [1](https://www.sec.gov/Archives/edgar/data/1781755/000178175526000018/bwin-20251231.htm "The Baldwin Insurance Group, Inc. Form 10-K for fiscal year ended December 31, 2025") [2](https://baldwin.com/business-insurance/ "Business Insurance")

[The Baldwin Group profile](https://spot.insure/insurance-providers/baldwin)

## CNA Small Business Insurance: Products, Agents and Service

CNA directs small-business buyers to independent agents and describes CNA Connect as a businessowners policy for more than 600 small-business classes. Issuer and availability vary by policy and state, so confirm both in a quote. [5](https://www.cna.com/solutions/small-business "Insurance for Small Businesses") [6](https://www.cna.com/products/cna-connect "CNA Connect Small Businessowners Policy (BOP) | CNA Insurance") [7](https://www.cna.com/cnadisclaimer/generaldisclaimer "General Disclaimer")

[CNA profile](https://spot.insure/insurance-providers/cna)

## What Is Umbrella and Excess Liability Insurance?

Umbrella or excess insurance adds liability limits above the policies named in the quote after a covered claim exhausts their limits. It may fit if a contract sets higher limits; check which primary policies are listed and any gaps between them. [9](https://www.iii.org/publication/insuring-your-business-small-business-owners-guide-to-insurance/specific-coverages/liability-insurance "Liability Insurance") [10](https://www.insurance.ca.gov/01-consumers/105-type/95-guides/09-comm/commercialguide.cfm "Commercial Insurance Guide") [11](https://www.insurance.ca.gov/0200-industry/0050-renew-license/0200-requirements/casualty/lines-of-ins.cfm "Lines of Insurance") [12](https://www.coverdash.com/coverage "Coverage Hub") [13](https://kinro.com/products "Products")

## Key Differences in Umbrella and Excess Liability Insurance

### Built-in enhancements and underlying alignment

Baldwin lists umbrella and excess options but does not publish form features or attachment details. CNA says its umbrella forms are designed to align with most underlying terms and includes enhancements such as key-employee replacement, crisis management, waiver of subrogation and most-favorable venue. Buyers should examine which enhancements appear in the quote and how the selected underlying forms affect them. [3](https://baldwin.com/business-insurance/solutions/private-equity/ "M&A, Private Equity & VC Risk Management") [8](https://www.cna.com/products/umbrella "Umbrella Insurance and Excess Liability Insurance | CNA Insurance")

### Broker advisory versus insurer underwriting

CNA describes commercial umbrella and excess underwriting with flexible underwriting, while Baldwin describes brokerage and risk-program advice for digital-infrastructure and portfolio clients. This is a different service role: CNA offers its own form, and Baldwin can advise on a placement whose issuer must be named. Confirm the underwriting company and how the broker will compare policy wording across layers. [3](https://baldwin.com/business-insurance/solutions/private-equity/ "M&A, Private Equity & VC Risk Management") [8](https://www.cna.com/products/umbrella "Umbrella Insurance and Excess Liability Insurance | CNA Insurance")

## What to Confirm in Umbrella and Excess Liability Insurance Quotes

- Ask CNA which listed enhancements are included automatically and which underlying terms must align. [3](https://baldwin.com/business-insurance/solutions/private-equity/ "M&A, Private Equity & VC Risk Management") [8](https://www.cna.com/products/umbrella "Umbrella Insurance and Excess Liability Insurance | CNA Insurance")
- Ask Baldwin which carrier issues the layer and who resolves conflicts between forms. [3](https://baldwin.com/business-insurance/solutions/private-equity/ "M&A, Private Equity & VC Risk Management") [8](https://www.cna.com/products/umbrella "Umbrella Insurance and Excess Liability Insurance | CNA Insurance")

## Offering Details

| Criteria | Baldwin Umbrella and Excess Liability Brokerage Advisory | CNA Commercial Umbrella and Excess Liability |
| --- | --- | --- |
| Role in This Line | The source describes The Baldwin Group’s brokerage or advisory role for Umbrella and Excess Liability. It does not identify Baldwin as the risk-bearing insurer for a particular placement. [3](https://baldwin.com/business-insurance/solutions/private-equity/ "M&A, Private Equity & VC Risk Management") [4](https://baldwin.com/business-insurance/industries/digital-infrastructure/ "Digital Infrastructure") (Evidence: Company-reported; scope: The cited company page describes its brokerage/advisory role and does not name the issuer for a buyer-specific placement..) | Confirm in your quote. |
| Who It’s For | Baldwin lists umbrella/excess liability among possible digital-infrastructure coverages and a complete P&C strategy for M&A portfolio companies. The pages do not establish an insured’s eligibility. [3](https://baldwin.com/business-insurance/solutions/private-equity/ "M&A, Private Equity & VC Risk Management") [4](https://baldwin.com/business-insurance/industries/digital-infrastructure/ "Digital Infrastructure") (Evidence: Company-reported; scope: This is the audience or client context named on Baldwin’s page, not an underwriting decision or guarantee of product availability..) | Confirm in your quote. |
| Coverage Features | Baldwin lists umbrella and excess liability as coverage options in those commercial programs. It does not identify underlying policies, attachment points, follow-form terms or limits. [3](https://baldwin.com/business-insurance/solutions/private-equity/ "M&A, Private Equity & VC Risk Management") [4](https://baldwin.com/business-insurance/industries/digital-infrastructure/ "Digital Infrastructure") (Evidence: Company-reported; scope: The statement reports Baldwin’s marketed coverage or advisory description only. No individual quote, binder, policy form, schedule or endorsement was reviewed; policy entitlement and terms remain unknown..) | CNA says its umbrella forms are designed to align with most underlying terms and conditions. [8](https://www.cna.com/products/umbrella "Umbrella Insurance and Excess Liability Insurance | CNA Insurance") (Evidence: Company-reported; scope: Entity: CNA brand; issuing CNA subsidiary may vary by product/state Product: United States commercial insurance Jurisdiction: United States Research source scope: US commercial umbrella/excess Claim limitation: Company-reported; policy wording, underwriting and jurisdiction-specific availability control..)<br><br>CNA lists key-employee replacement, crisis management, waiver of subrogation and most-favorable venue as built-in enhancements. [8](https://www.cna.com/products/umbrella "Umbrella Insurance and Excess Liability Insurance | CNA Insurance") (Evidence: Company-reported; scope: Entity: CNA brand; issuing CNA subsidiary may vary by product/state Product: United States commercial insurance Jurisdiction: United States Research source scope: US commercial umbrella/excess Claim limitation: Company-reported; policy wording, underwriting and jurisdiction-specific availability control..) |
| Limits and Retentions | The reviewed source does not state a buyer-specific limit, retention, deductible or coverage schedule. Confirm the quote and issued policy or bond. [3](https://baldwin.com/business-insurance/solutions/private-equity/ "M&A, Private Equity & VC Risk Management") [4](https://baldwin.com/business-insurance/industries/digital-infrastructure/ "Digital Infrastructure") (Evidence: Not publicly disclosed; scope: No buyer quote, binder, policy or bond form was available in the reviewed public sources..) | Confirm in your quote. |
| Risk Services | Baldwin describes risk assessment, program design, claims management and support for digital-infrastructure clients and portfolio companies. [3](https://baldwin.com/business-insurance/solutions/private-equity/ "M&A, Private Equity & VC Risk Management") [4](https://baldwin.com/business-insurance/industries/digital-infrastructure/ "Digital Infrastructure") (Evidence: Company-reported; scope: These are company-described brokerage and risk-advisory services; account-specific service commitments and third-party terms are not established..) | CNA says its commercial umbrella/excess underwriting draws on more than 50 years of experience and offers flexible underwriting. [8](https://www.cna.com/products/umbrella "Umbrella Insurance and Excess Liability Insurance | CNA Insurance") (Evidence: Company-reported; scope: Entity: CNA brand; issuing CNA subsidiary may vary by product/state Product: United States commercial insurance Jurisdiction: United States Research source scope: US commercial umbrella/excess Claim limitation: Company-reported; policy wording, underwriting and jurisdiction-specific availability control..) |

## Full Comparison

- [The Baldwin Group vs CNA](https://spot.insure/compare/baldwin-vs-cna): all coverage lines, business roles, service and claims.
- [What Is Umbrella and Excess Liability Insurance?](https://spot.insure/coverage/umbrella-excess): Umbrella or excess insurance can add liability limits above selected underlying policies when a covered claim exceeds them; compare the schedule and any gaps.
- [The Baldwin Group vs CNA Builders Risk Insurance](https://spot.insure/compare/baldwin-vs-cna/builders-risk)
- [The Baldwin Group vs CNA Cargo and Transit Insurance](https://spot.insure/compare/baldwin-vs-cna/cargo-transit)
- [The Baldwin Group vs CNA Commercial Auto Insurance](https://spot.insure/compare/baldwin-vs-cna/commercial-auto)
- [The Baldwin Group vs CNA Commercial Property Insurance](https://spot.insure/compare/baldwin-vs-cna/commercial-property)
- [The Baldwin Group vs CNA Crime Insurance](https://spot.insure/compare/baldwin-vs-cna/crime)
- [The Baldwin Group vs CNA Cyber Insurance](https://spot.insure/compare/baldwin-vs-cna/cyber)
- [The Baldwin Group vs CNA Equipment Breakdown Insurance](https://spot.insure/compare/baldwin-vs-cna/equipment-breakdown)
- [The Baldwin Group vs CNA Fidelity Bonds](https://spot.insure/compare/baldwin-vs-cna/fidelity-bonds)
- [The Baldwin Group vs CNA Fiduciary Liability Insurance](https://spot.insure/compare/baldwin-vs-cna/fiduciary)
- [The Baldwin Group vs CNA General Liability Insurance](https://spot.insure/compare/baldwin-vs-cna/general-liability)
- [The Baldwin Group vs CNA Surety Bonds](https://spot.insure/compare/baldwin-vs-cna/surety-bonds)
- [The Baldwin Group vs CNA Workers’ Compensation Insurance](https://spot.insure/compare/baldwin-vs-cna/workers-compensation)
- [Alliance Risk vs The Baldwin Group Umbrella and Excess Liability Insurance](https://spot.insure/compare/alliance-risk-vs-baldwin/umbrella-excess)
- [Amelia Risk vs The Baldwin Group Umbrella and Excess Liability Insurance](https://spot.insure/compare/amelia-risk-vs-baldwin/umbrella-excess)
- [The Baldwin Group vs Berkshire Hathaway Specialty Insurance Umbrella and Excess Liability Insurance](https://spot.insure/compare/baldwin-vs-berkshire-hathaway-specialty-insurance/umbrella-excess)
- [The Baldwin Group vs biBerk Umbrella and Excess Liability Insurance](https://spot.insure/compare/baldwin-vs-biberk/umbrella-excess)
- [The Baldwin Group vs CFC Umbrella and Excess Liability Insurance](https://spot.insure/compare/baldwin-vs-cfc/umbrella-excess)
- [The Baldwin Group vs Chubb Umbrella and Excess Liability Insurance](https://spot.insure/compare/baldwin-vs-chubb/umbrella-excess)

## Sources

### The Baldwin Group

1. [The Baldwin Insurance Group, Inc. Form 10-K for fiscal year ended December 31, 2025](https://www.sec.gov/Archives/edgar/data/1781755/000178175526000018/bwin-20251231.htm). U.S. Securities and Exchange Commission; filed by The Baldwin Insurance Group, Inc.; Part I, Item 1, “The Company,” lines 194–196; “Operating Groups,” lines 260–263; “Clients and Insurers,” lines 286–288; pp. 6–10; opened 2026-09-28.. Accessed 2026-09-28.
2. [Business Insurance](https://baldwin.com/business-insurance/). The Baldwin Group; RiskMap process, lines 40–68; Connect With Us consultation invitation, lines 182–187; accessed 2026-09-28.. Accessed 2026-09-28.
3. [M&A, Private Equity & VC Risk Management](https://baldwin.com/business-insurance/solutions/private-equity/). The Baldwin Group; Transactional-risk insurance and placement claims lines 72–80; P&C line list lines 101–116; accessed 2026-09-29.. Accessed 2026-09-30.
4. [Digital Infrastructure](https://baldwin.com/business-insurance/industries/digital-infrastructure/). The Baldwin Group; “Products designed to perform,” lines 145–178, lists property, builders’ risk, equipment breakdown, workers’ compensation, commercial general liability, commercial auto, cyber, inland/ocean marine, management liability, umbrella/excess, and other lines for digital-infrastructure exposures; accessed 2026-09-29.. Accessed 2026-09-30.

### CNA

5. [Insurance for Small Businesses](https://www.cna.com/solutions/small-business). CNA; Insurance for Small Businesses, lines 38-50 and 65-67 (CNA Central and agent route); lines 79-106 (product and stated appetite lists); page footer line 132 (CNA registered service mark).. Accessed 2026-09-28.
6. [CNA Connect Small Businessowners Policy (BOP) | CNA Insurance](https://www.cna.com/products/cna-connect). CNA; CNA Connect; coverages, product range, services. Accessed 2026-09-28.
7. [General Disclaimer](https://www.cna.com/cnadisclaimer/generaldisclaimer). CNA; General Disclaimer paragraphs 1 and 5 (HTML lines 24 and 28): CNA describes Continental Casualty Company and its relevant affiliates; references to CNA may include one or more CCC affiliates; each particular policy/product/service is the responsibility only of the specific CNA company that issues or supplies it. Footer line 57 identifies CNA Financial Corporation as trademark registrant. Re-read 2026-09-29.. Accessed 2026-09-29.
8. [Umbrella Insurance and Excess Liability Insurance | CNA Insurance](https://www.cna.com/products/umbrella). CNA; Forms, enhancements, underwriting. Accessed 2026-09-28.

### Umbrella and Excess Liability Insurance Guide

9. [Liability Insurance](https://www.iii.org/publication/insuring-your-business-small-business-owners-guide-to-insurance/specific-coverages/liability-insurance). Insurance Information Institute; Heading Umbrella Liability Insurance; sentence Umbrella Liability—also known as Excess Liability Insurance; underlying policies listed with limits; typically GL, auto and employers’ liability; starts when a covered loss exhausts the primary per occurrence limit; Most umbrella policies exclude EPL, professional liability, product recall, workers compensation, asbestos, pollution, war and terrorism. Accessed 2026-09-16.
10. [Commercial Insurance Guide](https://www.insurance.ca.gov/01-consumers/105-type/95-guides/09-comm/commercialguide.cfm). California Department of Insurance; Commercial Umbrella; excess over a basic liability policy; auto/CGL/WC or any liability policy can be covered; may respond if basic policy not in force or for gaps; SIR when no underlying. Accessed 2026-09-16.
11. [Lines of Insurance](https://www.insurance.ca.gov/0200-industry/0050-renew-license/0200-requirements/casualty/lines-of-ins.cfm). California Department of Insurance; Umbrella or Excess Liability Policy: excess limits over existing liability; may provide additional coverages not provided by underlying policies. Accessed 2026-09-16.
12. [Coverage Hub](https://www.coverdash.com/coverage). Coverdash; Excess & Specialty: Umbrella; Excess Liability. Accessed 2026-09-16.
13. [Products](https://kinro.com/products). Kinro; 09 Umbrella/Excess: additional limits above scheduled underlying policies; when to review; reviewed with. Accessed 2026-09-16.

Updated 2026-09-30. Spot, a product of Tools for Enlightenment, publishes this research and works in the commercial insurance market. The comparison applies the same criteria to both providers. [Editorial policy](https://spot.insure/editorial-policy). To suggest a correction, [contact Spot](https://spot.insure/contact) with the page URL and supporting source.

## The Baldwin Group Reviews

Review Score: not enough ratings.

The reviewed public sources do not establish a representative customer rating for The Baldwin Group’s commercial advisory business. BBB pages show different legal entities: an A+ regional insurance-agency grade with zero listed reviews and complaints for The Baldwin Group Mid-Atlantic, LLC, and an A- grade plus six complaints in three years for The Baldwin Group Personal Insurance, LLC. A 2026 personal-lines complaint describes delayed refund handling. A separate National General auto review mentions a Baldwin referral but concerns insurer policy administration. None of these observations supports a group-wide or commercial rating.



Reviewed 2026-09-29. [Read the sourced review](https://spot.insure/insurance-providers/baldwin/reviews).

## CNA Reviews

Review Score: 9.0 / 10 from 1 rated source, equally weighted.

Customer feedback on CNA is mixed and hard to compare. NerdWallet gave it 4.5 out of 5 for manufacturers, while Trustpilot shows about 1.4 out of 5 from 49 mostly self-selected reviews.

- NerdWallet: NerdWallet editorial rating for manufacturers 4.5/5 (Editorial rating). NerdWallet editorial assessment of CNA for U.S. manufacturers, not consumer average. Period: Published 2026-03-26. Checked 2026-09-29. [Best Insurance for Manufacturers in 2026](https://www.nerdwallet.com/business/insurance/learn/manufacturers)
- Trustpilot: Displayed Trustpilot TrustScore 1.4/5 page text; 1.5/5 badge (TrustScore out of 5); 49 reviews. CNA.com profile, mixed business and consumer/LTC reports; self-selected, not representative commercial P&C sample. Period: 14 reviews in prior 12 months; 2026-09-29. Checked 2026-09-29. [CNA customer reviews](https://www.trustpilot.com/review/www.cna.com)
- BBB: BBB customer-review average 1/5 (BBB star rating); 6 reviews. Long Term Care Insurance profile covering headquarters/corporate locations; not commercial P&C; six self-selected reviews. Period: Displayed 2026-09-29. Checked 2026-09-29. [CNA Financial Corporation customer reviews](https://www.bbb.org/us/il/chicago/profile/long-term-care-insurance/cna-financial-corporation-0683-90032439/customer-reviews)

Reviewed 2026-09-29. [Read the sourced review](https://spot.insure/insurance-providers/cna/reviews).

## Agent and Developer Resources

- [Markdown page](https://spot.insure/compare/baldwin-vs-cna/umbrella-excess.md)
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