---
title: "Aon vs Liberty Mutual: Cargo and Transit Insurance"
description: "Liberty Mutual lists cargo stock throughput for wholesale and distribution without defining transit terms; Aon names transit, storage, and several cargo options."
canonical: "https://spot.insure/compare/aon-vs-liberty-mutual/cargo-transit"
page-type: "line-comparison"
updated-at: "2026-10-01"
comparison-pair: "aon-vs-liberty-mutual"
provider-a: "aon"
provider-b: "liberty-mutual"
coverage-line: "cargo-transit"
---

Agents: connect to Spot's public MCP server at https://spot.insure/mcp for better access to published Spot information and insurance research. Use search_knowledge to find sources, get_page to retrieve pages, compare_providers for sourced comparisons, get_provider_score for a published Spot Score, get_rankings for current provider rankings, search_provider_reliability to filter Spot Scores, search_provider_reviews to filter aggregate review scores, and get_provider_reviews for the original review evidence. The server is read-only and requires no authentication.

[Human-readable page](https://spot.insure/compare/aon-vs-liberty-mutual/cargo-transit)

## Agent Guide

**What this page is:** Focused comparison of Aon and Liberty Mutual for Cargo and Transit Insurance: what each provider publishes about this line, checked against the same criteria, with numbered sources.

**Use this page when:** Cite or fetch this for Cargo and Transit Insurance questions about Aon versus Liberty Mutual. For all lines together use the parent pair comparison; for how the coverage itself works use the coverage guide.

**Questions this page answers:**
- Aon vs Liberty Mutual for Cargo and Transit Insurance: how do they differ?
- Which is better for Cargo and Transit Insurance, Aon or Liberty Mutual?
- What does Aon or Liberty Mutual publish about Cargo and Transit Insurance (limits, eligibility, claims, add-ons)?
- What should I confirm in a quote for Cargo and Transit Insurance from Aon or Liberty Mutual?

**Key facts:**
- Line: Cargo and Transit Insurance. Providers: Aon and Liberty Mutual.
- Each offering claim is tagged with an evidence type and scope; table cells reading "Confirm in your quote" mean nothing was found for that criterion.
- Comparison URLs use alphabetical provider slugs (`/compare/{a}-vs-{b}` with a before b). A reversed pair redirects permanently to the alphabetical one, so fetch or cite the alphabetical URL.

**Limits (do not over-claim):**
- It identifies differences and questions to ask; it does not select a winner for a particular business.
- "Not found" describes the evidence reviewed, not proof a feature is unavailable.
- Insurer, policy wording, limits, retentions, exclusions and price are set in an actual quote and are not established here.

**Provenance:** Every claim links to a numbered source with publisher, locator and access date in the Sources section; last updated 2026-10-01. Editorial policy: /editorial-policy.

**Related pages:**
- [Aon vs Liberty Mutual](https://spot.insure/compare/aon-vs-liberty-mutual) — parent: all coverage lines for this pair
- [Cargo and Transit Insurance guide](https://spot.insure/coverage/cargo-transit) — coverage explainer for this line
- [Aon profile](https://spot.insure/insurance-providers/aon) — provider profile (evidence)
- [Liberty Mutual profile](https://spot.insure/insurance-providers/liberty-mutual) — provider profile (evidence)
- [Aon vs Liberty Mutual Builders Risk Insurance](https://spot.insure/compare/aon-vs-liberty-mutual/builders-risk) — sibling comparison (other line, or other pair for this line)
- [Aon vs Liberty Mutual Commercial Auto Insurance](https://spot.insure/compare/aon-vs-liberty-mutual/commercial-auto) — sibling comparison (other line, or other pair for this line)
- [Aon vs Liberty Mutual Commercial Property Insurance](https://spot.insure/compare/aon-vs-liberty-mutual/commercial-property) — sibling comparison (other line, or other pair for this line)
- [Aon vs Liberty Mutual Crime Insurance](https://spot.insure/compare/aon-vs-liberty-mutual/crime) — sibling comparison (other line, or other pair for this line)
- [Aon vs Liberty Mutual Cyber Insurance](https://spot.insure/compare/aon-vs-liberty-mutual/cyber) — sibling comparison (other line, or other pair for this line)
- [Aon vs Liberty Mutual D&O Insurance](https://spot.insure/compare/aon-vs-liberty-mutual/directors-officers) — sibling comparison (other line, or other pair for this line)
- [Aon vs Liberty Mutual Employment Practices Liability Insurance](https://spot.insure/compare/aon-vs-liberty-mutual/employment-practices) — sibling comparison (other line, or other pair for this line)
- [Aon vs Liberty Mutual Fiduciary Liability Insurance](https://spot.insure/compare/aon-vs-liberty-mutual/fiduciary) — sibling comparison (other line, or other pair for this line)
- [Aon vs Liberty Mutual General Liability Insurance](https://spot.insure/compare/aon-vs-liberty-mutual/general-liability) — sibling comparison (other line, or other pair for this line)
- [Aon vs Liberty Mutual Kidnap and Ransom Insurance](https://spot.insure/compare/aon-vs-liberty-mutual/kidnap-ransom) — sibling comparison (other line, or other pair for this line)
- [Aon vs Liberty Mutual Management Liability Insurance](https://spot.insure/compare/aon-vs-liberty-mutual/management-liability) — sibling comparison (other line, or other pair for this line)
- [Aon vs Liberty Mutual Professional Liability (E&O) Insurance](https://spot.insure/compare/aon-vs-liberty-mutual/professional-errors-omissions) — sibling comparison (other line, or other pair for this line)
- [Aon vs Liberty Mutual Surety Bonds](https://spot.insure/compare/aon-vs-liberty-mutual/surety-bonds) — sibling comparison (other line, or other pair for this line)
- [Aon vs Liberty Mutual Umbrella and Excess Liability Insurance](https://spot.insure/compare/aon-vs-liberty-mutual/umbrella-excess) — sibling comparison (other line, or other pair for this line)
- [Aon vs Liberty Mutual Workers’ Compensation Insurance](https://spot.insure/compare/aon-vs-liberty-mutual/workers-compensation) — sibling comparison (other line, or other pair for this line)
- [AIG vs Aon Cargo and Transit Insurance](https://spot.insure/compare/aig-vs-aon/cargo-transit) — sibling comparison (other line, or other pair for this line)
- [AIG vs Liberty Mutual Cargo and Transit Insurance](https://spot.insure/compare/aig-vs-liberty-mutual/cargo-transit) — sibling comparison (other line, or other pair for this line)
- [Alliance Risk vs Aon Cargo and Transit Insurance](https://spot.insure/compare/alliance-risk-vs-aon/cargo-transit) — sibling comparison (other line, or other pair for this line)
- [Alliance Risk vs Liberty Mutual Cargo and Transit Insurance](https://spot.insure/compare/alliance-risk-vs-liberty-mutual/cargo-transit) — sibling comparison (other line, or other pair for this line)
- [Amelia Risk vs Aon Cargo and Transit Insurance](https://spot.insure/compare/amelia-risk-vs-aon/cargo-transit) — sibling comparison (other line, or other pair for this line)
- [Amelia Risk vs Liberty Mutual Cargo and Transit Insurance](https://spot.insure/compare/amelia-risk-vs-liberty-mutual/cargo-transit) — sibling comparison (other line, or other pair for this line)

# Aon vs Liberty Mutual: How Do They Compare for Cargo and Transit Insurance?

Liberty Mutual lists cargo stock throughput for wholesale and distribution without defining transit terms; Aon names transit, storage, and several cargo options.

## How to Use the Aon vs Liberty Mutual Cargo and Transit Insurance Comparison

Use this comparison to evaluate Aon and Liberty Mutual for Cargo and Transit Insurance against the same documented criteria. It identifies differences and questions to confirm; it does not select a winner for a particular business. Offering claims are what each provider publishes about this line unless marked otherwise. “Not found” describes the evidence reviewed, not proof that a feature is unavailable. Confirm the insurer, policy wording, limits, retentions, exclusions and cost in an actual quote.

## Aon vs Liberty Mutual Cargo and Transit Insurance Summary

Liberty Mutual lists cargo stock-throughput among wholesale and distribution options, while Aon describes transit and storage stages with several named forms. [3](https://www.aon.com/en/capabilities/risk-transfer/cargo-insurance "Cargo Insurance") [6](https://business.libertymutual.com/industries/wholesale/ "Wholesale Distribution")

## What Is Aon?

Aon’s U.S. Commercial Risk terms describe brokerage for certain insurance programs, while its Middle Market page describes a dedicated practice for mid-sized organizations across North America. The public materials reviewed do not identify the licensed producer or insurer for a particular placement. Ask which entity will produce each line and which insurer will issue the policy; request jurisdiction details for the proposed placement and ask how compensation and claim notice work for your account. [1](https://www.aon.com/en/about/leadership-and-governance/brokerage-terms-of-service-for-commercial-risk-solutions-us "Commercial Risk Solutions U.S. Brokerage Terms of Service") [2](https://www.aon.com/en/capabilities/middle-market-clients "Middle Market Clients")

[Aon profile](https://spot.insure/insurance-providers/aon)

## What Is Liberty Mutual Business Insurance?

Liberty Mutual spans small-commercial, commercial, specialty, surety, and reinsurance businesses. The insurer and distribution route depend on the product, so check the offer and policy before you compare terms. [4](https://www.libertymutualgroup.com/about-lm/investor-relations/our-company/company-profile "Company Profile") [5](https://business.libertymutual.com/commercial-solutions/ "Commercial Insurance Solutions")

[Liberty Mutual profile](https://spot.insure/insurance-providers/liberty-mutual)

## What Is Cargo and Transit Insurance?

Cargo coverage fits a shipper protecting goods it owns or a carrier responsible for another party’s goods. The quote needs to match who bears the loss, the shipment route and storage stops. [7](https://www.insurance.ca.gov/01-consumers/105-type/95-guides/09-comm/commercialguide.cfm "Commercial Insurance Guide") [8](https://www.trade.gov/shipping-options "Shipping Options") [9](https://www.trade.gov/special-documents "Special Documents") [10](https://www.nationalunity.com/National/MotorTruckCargoLiability.pdf "Motor Truck Cargo Legal Liability Coverage")

## What Are the Key Differences Between Aon and Liberty Mutual Cargo and Transit Insurance?

### Wholesale Stock and Transit Scope

Liberty Mutual lists cargo stock-throughput coverage among options for wholesale and distribution businesses, but its reviewed page does not define transit exposures or policy wording. Aon describes goods coverage during loading, unloading, storage, and transit, and lists General Cargo, Excess Storage, Stock Throughput, and Project Cargo. A distributor should verify whether inventory is covered at each warehouse and while moving between locations, instead of assuming the product label answers that question. [6](https://business.libertymutual.com/industries/wholesale/ "Wholesale Distribution") [3](https://www.aon.com/en/capabilities/risk-transfer/cargo-insurance "Cargo Insurance")

### Policy Detail and Claims Support

Aon describes cargo risk consulting and claims management across a global network; Liberty Mutual’s available claims say to ask a broker about the applicable product and insurer, without describing cargo claims services. That is a limit in the published detail, not evidence that support is unavailable. Before choosing a placement, request the insurer, claims contact, declaration procedure, and escalation path in writing. [3](https://www.aon.com/en/capabilities/risk-transfer/cargo-insurance "Cargo Insurance") [6](https://business.libertymutual.com/industries/wholesale/ "Wholesale Distribution")

## What Should You Confirm in Aon and Liberty Mutual Cargo and Transit Insurance Quotes?

- For each warehouse and route, what property and transit stages does Liberty Mutual’s stock-throughput option insure? [3](https://www.aon.com/en/capabilities/risk-transfer/cargo-insurance "Cargo Insurance") [6](https://business.libertymutual.com/industries/wholesale/ "Wholesale Distribution")
- Who is the issuing insurer and cargo claims contact, and how are declarations and losses reported? [3](https://www.aon.com/en/capabilities/risk-transfer/cargo-insurance "Cargo Insurance") [6](https://business.libertymutual.com/industries/wholesale/ "Wholesale Distribution")

## Aon vs Liberty Mutual Cargo and Transit Insurance Compared

| Criteria | Aon Cargo and Transit brokerage and risk-advisory offering | Wholesale cargo stock-throughput coverage |
| --- | --- | --- |
| Role in This Line | Aon states it offers cargo insurance solutions and describes its role as cargo broker. The page does not name the carrier that would insure a particular shipment or account. [3](https://www.aon.com/en/capabilities/risk-transfer/cargo-insurance "Cargo Insurance") (Evidence: Company-reported; scope: Aon’s official global product/capability page. The statement is limited to Aon’s marketing of brokerage or advisory services, not policy issuance..) | Liberty Mutual lists cargo stock-throughput coverage among options for wholesale and distribution businesses. [6](https://business.libertymutual.com/industries/wholesale/ "Wholesale Distribution") (Evidence: Company-reported; scope: Official Liberty Mutual commercial/product page; company-reported description scoped to Wholesale cargo stock-throughput coverage. Not policy wording, underwriting approval, state eligibility or a coverage guarantee..) |
| Issuing Insurer | The reviewed page does not identify the insurer or the legal producing entity for a specific placement. Ask Aon to identify both for the quoted risk. [3](https://www.aon.com/en/capabilities/risk-transfer/cargo-insurance "Cargo Insurance") (Evidence: Not found in reviewed sources; scope: Aon’s global product/capability page reviewed 2026-09-30; no buyer quote, binder or policy was reviewed. This does not establish that no insurer or producing entity is available..) | Confirm in your quote. |
| Who It’s For | Aon addresses businesses across industries that move raw materials, components, finished goods and appliances by road, rail, sea or air, domestically and internationally. [3](https://www.aon.com/en/capabilities/risk-transfer/cargo-insurance "Cargo Insurance") (Evidence: Company-reported; scope: Audience stated by Aon on its global capability page; this does not establish a specific applicant’s eligibility or placement availability by U.S. state..) | The page addresses wholesale and distributor customers; ask a broker about the applicable product and insurer. [6](https://business.libertymutual.com/industries/wholesale/ "Wholesale Distribution") (Evidence: Company-reported; scope: Official Liberty Mutual commercial/product page; company-reported description scoped to Wholesale cargo stock-throughput coverage. Not policy wording, underwriting approval, state eligibility or a coverage guarantee..) |
| Coverage Features | Aon describes cargo insurance for physical loss or damage to goods during transportation and describes goods as protected during loading, unloading, storage and transit. Its listed options include General Cargo, Excess Storage, Stock Throughput and Project Cargo/Marine Delay in Start-Up. These are Aon’s product descriptions, not a guarantee that a buyer’s policy includes every category or peril. [3](https://www.aon.com/en/capabilities/risk-transfer/cargo-insurance "Cargo Insurance") (Evidence: Company-reported; scope: Aon’s broker-authored explanation of the insurance line. It does not establish an individual insured’s policy entitlement; the insurer’s form, endorsements and declarations control..) | The page describes cargo stock throughput in the context of wholesale/distribution; it does not define policy wording or all transit exposures. [6](https://business.libertymutual.com/industries/wholesale/ "Wholesale Distribution") (Evidence: Company-reported; scope: Official Liberty Mutual commercial/product page; company-reported description scoped to Wholesale cargo stock-throughput coverage. Not policy wording, underwriting approval, state eligibility or a coverage guarantee..) |
| Limits and Retentions | The reviewed page does not state a standard buyer-specific limit, retention or deductible for this placement. Confirm amounts, sublimits and conditions in the quote and issued policy. [3](https://www.aon.com/en/capabilities/risk-transfer/cargo-insurance "Cargo Insurance") (Evidence: Not publicly disclosed; scope: Aon’s global product/capability page reviewed 2026-09-30; no buyer quote or policy form was reviewed..) | Confirm in your quote. |
| Risk Services | Aon describes cargo broking, risk consulting, claims management and a global network coordinating local expertise. These are brokerage and advisory services, not the insurer’s claim decision or a guarantee of recovery. [3](https://www.aon.com/en/capabilities/risk-transfer/cargo-insurance "Cargo Insurance") (Evidence: Company-reported; scope: Company-reported brokerage and advisory services. Account-specific service terms are not stated..) | Confirm in your quote. |
| How to Apply | Confirm in your quote. | The cited product page does not establish an online application or policy-binding path; ask the listed team or your broker/agent how this product is placed. [6](https://business.libertymutual.com/industries/wholesale/ "Wholesale Distribution") (Evidence: Not found in reviewed sources; scope: Reviewed product-page scope only. This not-found disposition is not a claim that no digital route exists..) |

## Related Pages for Aon vs Liberty Mutual Cargo and Transit Insurance

- [Aon vs Liberty Mutual](https://spot.insure/compare/aon-vs-liberty-mutual): all coverage lines, business roles, service and claims.
- [What Is Cargo and Transit Insurance?](https://spot.insure/coverage/cargo-transit): Cargo coverage protects your financial interest in goods during transit; ownership, route, storage and late-delivery terms shape what the policy addresses.
- [Aon vs Liberty Mutual Builders Risk Insurance](https://spot.insure/compare/aon-vs-liberty-mutual/builders-risk)
- [Aon vs Liberty Mutual Commercial Auto Insurance](https://spot.insure/compare/aon-vs-liberty-mutual/commercial-auto)
- [Aon vs Liberty Mutual Commercial Property Insurance](https://spot.insure/compare/aon-vs-liberty-mutual/commercial-property)
- [Aon vs Liberty Mutual Crime Insurance](https://spot.insure/compare/aon-vs-liberty-mutual/crime)
- [Aon vs Liberty Mutual Cyber Insurance](https://spot.insure/compare/aon-vs-liberty-mutual/cyber)
- [Aon vs Liberty Mutual D&O Insurance](https://spot.insure/compare/aon-vs-liberty-mutual/directors-officers)
- [Aon vs Liberty Mutual Employment Practices Liability Insurance](https://spot.insure/compare/aon-vs-liberty-mutual/employment-practices)
- [Aon vs Liberty Mutual Fiduciary Liability Insurance](https://spot.insure/compare/aon-vs-liberty-mutual/fiduciary)
- [Aon vs Liberty Mutual General Liability Insurance](https://spot.insure/compare/aon-vs-liberty-mutual/general-liability)
- [Aon vs Liberty Mutual Kidnap and Ransom Insurance](https://spot.insure/compare/aon-vs-liberty-mutual/kidnap-ransom)
- [Aon vs Liberty Mutual Management Liability Insurance](https://spot.insure/compare/aon-vs-liberty-mutual/management-liability)
- [Aon vs Liberty Mutual Professional Liability (E&O) Insurance](https://spot.insure/compare/aon-vs-liberty-mutual/professional-errors-omissions)
- [Aon vs Liberty Mutual Surety Bonds](https://spot.insure/compare/aon-vs-liberty-mutual/surety-bonds)
- [Aon vs Liberty Mutual Umbrella and Excess Liability Insurance](https://spot.insure/compare/aon-vs-liberty-mutual/umbrella-excess)
- [Aon vs Liberty Mutual Workers’ Compensation Insurance](https://spot.insure/compare/aon-vs-liberty-mutual/workers-compensation)
- [AIG vs Aon Cargo and Transit Insurance](https://spot.insure/compare/aig-vs-aon/cargo-transit)
- [AIG vs Liberty Mutual Cargo and Transit Insurance](https://spot.insure/compare/aig-vs-liberty-mutual/cargo-transit)
- [Alliance Risk vs Aon Cargo and Transit Insurance](https://spot.insure/compare/alliance-risk-vs-aon/cargo-transit)
- [Alliance Risk vs Liberty Mutual Cargo and Transit Insurance](https://spot.insure/compare/alliance-risk-vs-liberty-mutual/cargo-transit)
- [Amelia Risk vs Aon Cargo and Transit Insurance](https://spot.insure/compare/amelia-risk-vs-aon/cargo-transit)
- [Amelia Risk vs Liberty Mutual Cargo and Transit Insurance](https://spot.insure/compare/amelia-risk-vs-liberty-mutual/cargo-transit)

## Sources for Aon vs Liberty Mutual Cargo and Transit Insurance

### Sources About Aon

1. [Commercial Risk Solutions U.S. Brokerage Terms of Service](https://www.aon.com/en/about/leadership-and-governance/brokerage-terms-of-service-for-commercial-risk-solutions-us). Aon; Lines 120–127: certain-program broker-of-record scope, consultation, application assistance, client signature and bind instruction, and account administration; lines 140–147: variable and contingent compensation, potential placement incentive, and client request route; lines 206–213: no price guarantee and surplus-lines limitations; lines 229–231: client insurer-notice duty unless separately agreed.. Accessed 2026-09-29.
2. [Middle Market Clients](https://www.aon.com/en/capabilities/middle-market-clients). Aon; Lines 125–132: mid-sized organizations and middle-market framing; lines 165–173: dedicated practice and North America statement; lines 188–224: Commercial Risk capabilities. No numeric company-size cutoff or U.S.-only eligibility rule is stated on the reviewed page.. Accessed 2026-09-29.
3. [Cargo Insurance](https://www.aon.com/en/capabilities/risk-transfer/cargo-insurance). Aon; Cargo insurance definition and transport scope, coverage examples including loading, unloading and storage, lines 123–175; broking, risk consulting, claims management and global cargo network services in ‘How Aon Can Help’; talk-to-team link at top.. Accessed 2026-09-30.

### Sources About Liberty Mutual

4. [Company Profile](https://www.libertymutualgroup.com/about-lm/investor-relations/our-company/company-profile). Liberty Mutual Group; Strategic business units paragraph: US Retail Markets (individuals/small businesses; small commercial; countrywide) and Global Risk Solutions (mid-size/large businesses; commercial, specialty, reinsurance, surety; worldwide).. Accessed 2026-09-29.
5. [Commercial Insurance Solutions](https://business.libertymutual.com/commercial-solutions/). Liberty Mutual Business Insurance; Commercial solutions index names commercial auto and fleet, cyber, environmental liability, equipment breakdown, excess and surplus, general liability, healthcare liability, inland marine, management liability, multinational, ocean marine, professional liability, property, reinsurance, surety, umbrella/excess and workers compensation. Disclosure says policy insurer is named when offered, may be an affiliate/subsidiary or surplus-lines insurer; states/jurisdictions and actual policy terms vary.. Accessed 2026-09-29.
6. [Wholesale Distribution](https://business.libertymutual.com/industries/wholesale/). Liberty Mutual Business Insurance; Wholesale coverage options list includes cargo stock throughput, commercial auto, cyber, D&O, environmental, general liability, inland marine, management liability, property (including equipment breakdown), trade credit, umbrella/excess and workers compensation. Industry-specific examples, not universal eligibility.. Accessed 2026-09-29.

### Sources for the Cargo and Transit Insurance Guide

7. [Commercial Insurance Guide](https://www.insurance.ca.gov/01-consumers/105-type/95-guides/09-comm/commercialguide.cfm). California Department of Insurance; Commercial Property; Inland Marine; What Should I Expect from a Broker-Agent. Accessed 2026-09-16.
8. [Shipping Options](https://www.trade.gov/shipping-options). International Trade Administration, U.S. Department of Commerce; Export Shipping Basics; Tips on International Shipping from U.S.; Working with Freight Forwarders. Accessed 2026-09-16.
9. [Special Documents](https://www.trade.gov/special-documents). International Trade Administration, U.S. Department of Commerce; Insurance Certificate bullet. Accessed 2026-09-16.
10. [Motor Truck Cargo Legal Liability Coverage](https://www.nationalunity.com/National/MotorTruckCargoLiability.pdf). American Association of Insurance Services, Inc.; hosted by National Unity; Coverage and Property Covered pp.1–2; Perils Excluded pp.6–7; Valuation p.8; How Much We Pay p.9; Transit definition p.13. Accessed 2026-09-16.

Updated 2026-10-01. Spot, a product of Tools for Enlightenment, publishes this research and works in the commercial insurance market. The comparison applies the same criteria to both providers. [Editorial policy](https://spot.insure/editorial-policy). To suggest a correction, [contact Spot](https://spot.insure/contact) with the page URL and supporting source.

## Aon Review Scores for 2026

Review Score: 6.1 / 10 from 3 rated sources, equally weighted.

Public ratings for Aon are low: Trustpilot shows 1.2 out of 5 from 782 reviews, and BBB shows 1.6 from five. Aon is a global firm, so those pages mostly reflect other parts of the business, not large U.S. commercial accounts.

- J.D. Power: Aon study score 822 (out of 1000). Historical 2017 large-commercial-broker study; U.S. and Canada commercial insurance decision-makers at large organizations. J.D. Power reports 2,506 evaluations across the study, not Aon-specific responses; the Aon respondent count is not stated. Period: 2017 study; ranked 3rd among large commercial brokers; study-wide population 2,506, not Aon review count. Checked 2026-09-29. [Diversity of Offerings Becomes Key Differentiator for Large Commercial Insurers, JD Power Finds](https://www.jdpower.com/business/press-releases/jd-power-2017-large-commercial-insurance-study)
- Trustpilot: TrustScore 1.2 (out of 5); 782 reviews. Global www.aon.com profile merged with other Aon profiles; mixed experiences include pensions, travel, professional indemnity and Australian business quotation service. The two latter complaints are individual unverified allegations, not evidence of U.S. commercial-placement outcomes or insurer fault. Trustpilot says reviews may not be representative because the company has not recently invited reviews. Period: Displayed 2026-09-29; page separately showed 198 reviews in the last 12 months. Checked 2026-09-29. [Aon Reviews](https://www.trustpilot.com/review/www.aon.com)
- BBB: BBB business grade B− (BBB letter grade; stated reason: failure to respond to two filed complaints). BBB of Chicago & Northern Illinois profile for Aon plc; the business grade is BBB’s own measure, not customer stars. Checked 2026-09-29. [Aon plc | BBB Business Profile](https://www.bbb.org/us/il/chicago/profile/insurance-companies/aon-plc-0654-5291)
- BBB: BBB customer review average 1.6 (out of 5); 5 reviews. BBB of Chicago & Northern Illinois customer reviews for Aon plc; some reviews are about employee-benefit and medical-expense issues. Period: checked 2026-09-29. Checked 2026-09-29. [Aon plc | BBB Reviews](https://www.bbb.org/us/il/chicago/profile/insurance-companies/aon-plc-0654-5291/customer-reviews)

Reviewed 2026-09-29. [Read the sourced review](https://spot.insure/insurance-providers/aon/reviews).

## Liberty Mutual Review Scores for 2026

Review Score: 7.2 / 10 from 2 rated sources, equally weighted.

Customers give Liberty Mutual 4.2 out of 5 on Trustpilot from 3,836 reviews, but that page mixes auto, home and life customers with business ones. For business insurance specifically, NerdWallet gives 3.0 out of 5 and reports more complaints than expected.

- NerdWallet: NerdWallet editorial rating 3.0/5 (NerdWallet proprietary editorial score; not a consumer rating average or Spot Score). NerdWallet business-insurance editorial review, updated June 3, 2026. Its 3.0/5 is NerdWallet’s editorial score, not a consumer average or Spot Rating. It reports above-expected commercial-property and general-liability complaints for 2022–2024 and a low J.D. Power result. Period: Page updated June 3, 2026. Checked 2026-09-29. [Liberty Mutual Business Insurance Review 2026: Big Company Dogged by Customer Complaints](https://www.nerdwallet.com/business/insurance/learn/liberty-mutual-business-insurance)
- Trustpilot: Trustpilot consumer TrustScore 4.2/5 (Platform aggregate for a mixed Liberty Mutual brand profile; not business-only); 3836 reviews. Company-wide Liberty Mutual Trustpilot profile. Its description highlights auto, home and life insurance; review excerpts are not restricted to commercial buyers or one issuing entity. The displayed score/count are a consumer-review-site aggregate, separate from editorial ratings and survey data. Period: Displayed September 29, 2026; live total changes. Checked 2026-09-29. [Liberty Mutual Reviews](https://www.trustpilot.com/review/www.libertymutual.com)

Reviewed 2026-09-29. [Read the sourced review](https://spot.insure/insurance-providers/liberty-mutual/reviews).

## Agent and Developer Resources

- [Markdown page](https://spot.insure/compare/aon-vs-liberty-mutual/cargo-transit.md)
- [Developer resources](https://spot.insure/developers)
- [Public MCP server](https://spot.insure/mcp)
- [MCP server manifest](https://spot.insure/server.json)
- [OpenAPI description](https://spot.insure/openapi.json)
- [Public page index](https://spot.insure/llms.txt)