---
title: "Aon vs CNA: Commercial Auto Insurance"
description: "CNA describes liability for owned, hired, and non-owned business vehicles and lists physical-damage and Drive Other Car options; Aon lists Automobile Liability for professional-services clients."
canonical: "https://spot.insure/compare/aon-vs-cna/commercial-auto"
page-type: "line-comparison"
updated-at: "2026-10-01"
comparison-pair: "aon-vs-cna"
provider-a: "aon"
provider-b: "cna"
coverage-line: "commercial-auto"
---

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[Human-readable page](https://spot.insure/compare/aon-vs-cna/commercial-auto)

## Agent Guide

**What this page is:** Focused comparison of Aon and CNA for Commercial Auto Insurance: what each provider publishes about this line, checked against the same criteria, with numbered sources.

**Use this page when:** Cite or fetch this for Commercial Auto Insurance questions about Aon versus CNA. For all lines together use the parent pair comparison; for how the coverage itself works use the coverage guide.

**Questions this page answers:**
- Aon vs CNA for Commercial Auto Insurance: how do they differ?
- Which is better for Commercial Auto Insurance, Aon or CNA?
- What does Aon or CNA publish about Commercial Auto Insurance (limits, eligibility, claims, add-ons)?
- What should I confirm in a quote for Commercial Auto Insurance from Aon or CNA?

**Key facts:**
- Line: Commercial Auto Insurance. Providers: Aon and CNA.
- Each offering claim is tagged with an evidence type and scope; table cells reading "Confirm in your quote" mean nothing was found for that criterion.
- Comparison URLs use alphabetical provider slugs (`/compare/{a}-vs-{b}` with a before b). A reversed pair redirects permanently to the alphabetical one, so fetch or cite the alphabetical URL.

**Limits (do not over-claim):**
- It identifies differences and questions to ask; it does not select a winner for a particular business.
- "Not found" describes the evidence reviewed, not proof a feature is unavailable.
- Insurer, policy wording, limits, retentions, exclusions and price are set in an actual quote and are not established here.

**Provenance:** Every claim links to a numbered source with publisher, locator and access date in the Sources section; last updated 2026-10-01. Editorial policy: /editorial-policy.

**Related pages:**
- [Aon vs CNA](https://spot.insure/compare/aon-vs-cna) — parent: all coverage lines for this pair
- [Commercial Auto Insurance guide](https://spot.insure/coverage/commercial-auto) — coverage explainer for this line
- [Aon profile](https://spot.insure/insurance-providers/aon) — provider profile (evidence)
- [CNA profile](https://spot.insure/insurance-providers/cna) — provider profile (evidence)
- [Aon vs CNA Builders Risk Insurance](https://spot.insure/compare/aon-vs-cna/builders-risk) — sibling comparison (other line, or other pair for this line)
- [Aon vs CNA Cargo and Transit Insurance](https://spot.insure/compare/aon-vs-cna/cargo-transit) — sibling comparison (other line, or other pair for this line)
- [Aon vs CNA Commercial Property Insurance](https://spot.insure/compare/aon-vs-cna/commercial-property) — sibling comparison (other line, or other pair for this line)
- [Aon vs CNA Crime Insurance](https://spot.insure/compare/aon-vs-cna/crime) — sibling comparison (other line, or other pair for this line)
- [Aon vs CNA Cyber Insurance](https://spot.insure/compare/aon-vs-cna/cyber) — sibling comparison (other line, or other pair for this line)
- [Aon vs CNA D&O Insurance](https://spot.insure/compare/aon-vs-cna/directors-officers) — sibling comparison (other line, or other pair for this line)
- [Aon vs CNA Employment Practices Liability Insurance](https://spot.insure/compare/aon-vs-cna/employment-practices) — sibling comparison (other line, or other pair for this line)
- [Aon vs CNA Fiduciary Liability Insurance](https://spot.insure/compare/aon-vs-cna/fiduciary) — sibling comparison (other line, or other pair for this line)
- [Aon vs CNA General Liability Insurance](https://spot.insure/compare/aon-vs-cna/general-liability) — sibling comparison (other line, or other pair for this line)
- [Aon vs CNA Kidnap and Ransom Insurance](https://spot.insure/compare/aon-vs-cna/kidnap-ransom) — sibling comparison (other line, or other pair for this line)
- [Aon vs CNA Management Liability Insurance](https://spot.insure/compare/aon-vs-cna/management-liability) — sibling comparison (other line, or other pair for this line)
- [Aon vs CNA Professional Liability (E&O) Insurance](https://spot.insure/compare/aon-vs-cna/professional-errors-omissions) — sibling comparison (other line, or other pair for this line)
- [Aon vs CNA Surety Bonds](https://spot.insure/compare/aon-vs-cna/surety-bonds) — sibling comparison (other line, or other pair for this line)
- [Aon vs CNA Umbrella and Excess Liability Insurance](https://spot.insure/compare/aon-vs-cna/umbrella-excess) — sibling comparison (other line, or other pair for this line)
- [Aon vs CNA Workers’ Compensation Insurance](https://spot.insure/compare/aon-vs-cna/workers-compensation) — sibling comparison (other line, or other pair for this line)
- [AIG vs Aon Commercial Auto Insurance](https://spot.insure/compare/aig-vs-aon/commercial-auto) — sibling comparison (other line, or other pair for this line)
- [AIG vs CNA Commercial Auto Insurance](https://spot.insure/compare/aig-vs-cna/commercial-auto) — sibling comparison (other line, or other pair for this line)
- [Alliance Risk vs Aon Commercial Auto Insurance](https://spot.insure/compare/alliance-risk-vs-aon/commercial-auto) — sibling comparison (other line, or other pair for this line)
- [Alliance Risk vs CNA Commercial Auto Insurance](https://spot.insure/compare/alliance-risk-vs-cna/commercial-auto) — sibling comparison (other line, or other pair for this line)
- [Aon vs The Baldwin Group Commercial Auto Insurance](https://spot.insure/compare/aon-vs-baldwin/commercial-auto) — sibling comparison (other line, or other pair for this line)
- [Aon vs biBerk Commercial Auto Insurance](https://spot.insure/compare/aon-vs-biberk/commercial-auto) — sibling comparison (other line, or other pair for this line)

# Aon vs CNA: How Do They Compare for Commercial Auto Insurance?

CNA describes liability for owned, hired, and non-owned business vehicles and lists physical-damage and Drive Other Car options; Aon lists Automobile Liability for professional-services clients.

## How to Use the Aon vs CNA Commercial Auto Insurance Comparison

Use this comparison to evaluate Aon and CNA for Commercial Auto Insurance against the same documented criteria. It identifies differences and questions to confirm; it does not select a winner for a particular business. Offering claims are what each provider publishes about this line unless marked otherwise. “Not found” describes the evidence reviewed, not proof that a feature is unavailable. Confirm the insurer, policy wording, limits, retentions, exclusions and cost in an actual quote.

## Aon vs CNA Commercial Auto Insurance Summary

CNA describes liability for owned, hired, and non-owned business vehicles and lists optional physical damage and Drive Other Car coverage. Aon lists Automobile Liability for professional-services firms but does not detail autos or drivers. [3](https://www.aon.com/en/capabilities/risk-transfer/professional-services-practice "Professional Services Practice") [7](https://www.cna.com/products/commercial-auto "Commercial Auto Insurance for Businesses | CNA Insurance")

## What Is Aon?

Aon’s U.S. Commercial Risk terms describe brokerage for certain insurance programs, while its Middle Market page describes a dedicated practice for mid-sized organizations across North America. The public materials reviewed do not identify the licensed producer or insurer for a particular placement. Ask which entity will produce each line and which insurer will issue the policy; request jurisdiction details for the proposed placement and ask how compensation and claim notice work for your account. [1](https://www.aon.com/en/about/leadership-and-governance/brokerage-terms-of-service-for-commercial-risk-solutions-us "Commercial Risk Solutions U.S. Brokerage Terms of Service") [2](https://www.aon.com/en/capabilities/middle-market-clients "Middle Market Clients")

[Aon profile](https://spot.insure/insurance-providers/aon)

## CNA Small Business Insurance: Products, Agents and Service

CNA directs small-business buyers to independent agents and describes CNA Connect as a businessowners policy for more than 600 small-business classes. Issuer and availability vary by policy and state, so confirm both in a quote. [4](https://www.cna.com/solutions/small-business "Insurance for Small Businesses") [5](https://www.cna.com/products/cna-connect "CNA Connect Small Businessowners Policy (BOP) | CNA Insurance") [6](https://www.cna.com/cnadisclaimer/generaldisclaimer "General Disclaimer")

[CNA profile](https://spot.insure/insurance-providers/cna)

## What Is Commercial Auto Insurance?

Commercial auto suits businesses that use vehicles for work and need liability protection; damage to your own vehicles is a separate coverage choice. If employees drive personal or rented cars, check how those trips are handled. [8](https://www.insurance.ca.gov/01-consumers/105-type/95-guides/09-comm/commercialguide.cfm "Commercial Insurance Guide") [9](https://content.naic.org/insurance-topics/auto-insurance "Auto Insurance") [10](https://www.iii.org/publication/insuring-your-business-small-business-owners-guide-to-insurance/specific-coverages/business-vehicle-insurance "Business Vehicle Insurance") [11](https://nationalgeneral.com/forms_catalog/CA0001_10012013.pdf "Business Auto Coverage Form")

## What Are the Key Differences Between Aon and CNA Commercial Auto Insurance?

### Which Vehicles the Description Reaches

CNA describes liability for business-use owned, hired, and non-owned vehicles, then lists automobile liability and physical damage as well as an optional Drive Other Car endorsement for executives. Aon’s page lists Automobile Liability within its professional-services practice but does not specify covered vehicles, drivers, or physical-damage terms. If executives rent cars or employees use personal vehicles, ask CNA how the endorsement applies and have Aon identify the policy wording for those same exposures. [7](https://www.cna.com/products/commercial-auto "Commercial Auto Insurance for Businesses | CNA Insurance") [3](https://www.aon.com/en/capabilities/risk-transfer/professional-services-practice "Professional Services Practice")

### Risk-Management Support

CNA names Driver Distractions and Cargo Securement programs alongside claims support. Aon describes professional-services advisors using industry knowledge, data, and tools for risk-management and human-capital decisions. A fleet with distracted-driving or cargo-loading concerns can ask CNA which program applies to commercial-auto clients and ask Aon how its advisory work would address the operation’s risks. Neither service description promises a particular loss result. [7](https://www.cna.com/products/commercial-auto "Commercial Auto Insurance for Businesses | CNA Insurance") [3](https://www.aon.com/en/capabilities/risk-transfer/professional-services-practice "Professional Services Practice")

## What Should You Confirm in Aon and CNA Commercial Auto Insurance Quotes?

- Which CNA entity would issue the policy in the business’s state, and how are hired and non-owned vehicles scheduled? [7](https://www.cna.com/products/commercial-auto "Commercial Auto Insurance for Businesses | CNA Insurance") [3](https://www.aon.com/en/capabilities/risk-transfer/professional-services-practice "Professional Services Practice")
- What driver-safety or cargo-securement support is available from CNA, and what specific fleet services would Aon include? [7](https://www.cna.com/products/commercial-auto "Commercial Auto Insurance for Businesses | CNA Insurance") [3](https://www.aon.com/en/capabilities/risk-transfer/professional-services-practice "Professional Services Practice")

## Aon vs CNA Commercial Auto Insurance Compared

| Criteria | Aon Automobile Liability brokerage and risk-advisory offering | CNA Commercial Auto |
| --- | --- | --- |
| Role in This Line | Aon presents Automobile Liability as a line its Professional Services Practice helps arrange or advise on for professional-service firms. Aon is describing a global brokerage and advisory service, not issuing the underlying policy. The producing legal entity and carrier for any particular placement are not named on this page. [3](https://www.aon.com/en/capabilities/risk-transfer/professional-services-practice "Professional Services Practice") (Evidence: Company-reported; scope: Aon’s global professional-services practice page. This establishes a marketed brokerage/advisory offering, not policy issuance or account-specific placement..) | Confirm in your quote. |
| Issuing Insurer | The reviewed practice page does not name the insurer or producing legal entity for a specific placement. Ask for both on the quote and binder. [3](https://www.aon.com/en/capabilities/risk-transfer/professional-services-practice "Professional Services Practice") (Evidence: Not found in reviewed sources; scope: Aon’s global practice page as reviewed 2026-09-30; no state-specific placement schedule or buyer quote was reviewed. This does not establish that Aon cannot arrange a placement..) | Confirm in your quote. |
| Who It’s For | Aon identifies law, accounting and consulting firms as the audience for its global Professional Services Practice. That audience scope does not establish eligibility for every firm or other business. [3](https://www.aon.com/en/capabilities/risk-transfer/professional-services-practice "Professional Services Practice") (Evidence: Company-reported; scope: Audience described for Aon’s global professional-services practice. It does not establish U.S. state availability or underwriting eligibility for a placement..) | Confirm in your quote. |
| Coverage Features | Aon lists Automobile Liability in its property-and-casualty offerings for professional services firms. The page does not describe covered autos, drivers, liability limits or policy terms. [3](https://www.aon.com/en/capabilities/risk-transfer/professional-services-practice "Professional Services Practice") (Evidence: Company-reported; scope: Aon’s marketing description of the brokerage/coverage area. The page is not the insurer’s policy form and does not establish an insured's entitlement to coverage..) | CNA commercial auto covers business-use owned, hired and non-owned vehicles for bodily injury/property damage. [7](https://www.cna.com/products/commercial-auto "Commercial Auto Insurance for Businesses | CNA Insurance") (Evidence: Company-reported; scope: Entity: CNA brand; issuing CNA subsidiary may vary by product/state Product: United States commercial insurance Jurisdiction: United States Research source scope: US commercial auto Claim limitation: Company-reported; policy wording, underwriting and jurisdiction-specific availability control..)<br><br>CNA lists automobile liability and physical damage, and an optional Drive Other Car endorsement for executives. [7](https://www.cna.com/products/commercial-auto "Commercial Auto Insurance for Businesses | CNA Insurance") (Evidence: Company-reported; scope: Entity: CNA brand; issuing CNA subsidiary may vary by product/state Product: United States commercial insurance Jurisdiction: United States Research source scope: US commercial auto Claim limitation: Company-reported; policy wording, underwriting and jurisdiction-specific availability control..) |
| Limits and Retentions | The reviewed page does not state a buyer-specific limit, retention, deductible or other placement terms. Confirm these in the quote, bond or issued policy. [3](https://www.aon.com/en/capabilities/risk-transfer/professional-services-practice "Professional Services Practice") (Evidence: Not publicly disclosed; scope: Aon’s global practice page as reviewed 2026-09-30; no quote, bond form or issued policy was reviewed..) | Confirm in your quote. |
| Risk Services | Aon says its professional-services advisors use industry knowledge, insights, data and tools to support risk-management and human-capital decisions. This is a company-described advisory service, not a claim outcome or policy benefit. [3](https://www.aon.com/en/capabilities/risk-transfer/professional-services-practice "Professional Services Practice") (Evidence: Company-reported; scope: Company-reported advisory services on Aon’s global practice page; account-specific service scope is not stated..) | CNA names Driver Distractions/Cargo Securement programs and claims support. [7](https://www.cna.com/products/commercial-auto "Commercial Auto Insurance for Businesses | CNA Insurance") (Evidence: Company-reported; scope: Entity: CNA brand; issuing CNA subsidiary may vary by product/state Product: United States commercial insurance Jurisdiction: United States Research source scope: US commercial auto Claim limitation: Company-reported; policy wording, underwriting and jurisdiction-specific availability control..) |

## Related Pages for Aon vs CNA Commercial Auto Insurance

- [Aon vs CNA](https://spot.insure/compare/aon-vs-cna): all coverage lines, business roles, service and claims.
- [What Is Commercial Auto Insurance?](https://spot.insure/coverage/commercial-auto): Commercial auto covers liability from vehicles used for work, with vehicle damage and employee personal or rented cars requiring separate quote checks.
- [Aon vs CNA Builders Risk Insurance](https://spot.insure/compare/aon-vs-cna/builders-risk)
- [Aon vs CNA Cargo and Transit Insurance](https://spot.insure/compare/aon-vs-cna/cargo-transit)
- [Aon vs CNA Commercial Property Insurance](https://spot.insure/compare/aon-vs-cna/commercial-property)
- [Aon vs CNA Crime Insurance](https://spot.insure/compare/aon-vs-cna/crime)
- [Aon vs CNA Cyber Insurance](https://spot.insure/compare/aon-vs-cna/cyber)
- [Aon vs CNA D&O Insurance](https://spot.insure/compare/aon-vs-cna/directors-officers)
- [Aon vs CNA Employment Practices Liability Insurance](https://spot.insure/compare/aon-vs-cna/employment-practices)
- [Aon vs CNA Fiduciary Liability Insurance](https://spot.insure/compare/aon-vs-cna/fiduciary)
- [Aon vs CNA General Liability Insurance](https://spot.insure/compare/aon-vs-cna/general-liability)
- [Aon vs CNA Kidnap and Ransom Insurance](https://spot.insure/compare/aon-vs-cna/kidnap-ransom)
- [Aon vs CNA Management Liability Insurance](https://spot.insure/compare/aon-vs-cna/management-liability)
- [Aon vs CNA Professional Liability (E&O) Insurance](https://spot.insure/compare/aon-vs-cna/professional-errors-omissions)
- [Aon vs CNA Surety Bonds](https://spot.insure/compare/aon-vs-cna/surety-bonds)
- [Aon vs CNA Umbrella and Excess Liability Insurance](https://spot.insure/compare/aon-vs-cna/umbrella-excess)
- [Aon vs CNA Workers’ Compensation Insurance](https://spot.insure/compare/aon-vs-cna/workers-compensation)
- [AIG vs Aon Commercial Auto Insurance](https://spot.insure/compare/aig-vs-aon/commercial-auto)
- [AIG vs CNA Commercial Auto Insurance](https://spot.insure/compare/aig-vs-cna/commercial-auto)
- [Alliance Risk vs Aon Commercial Auto Insurance](https://spot.insure/compare/alliance-risk-vs-aon/commercial-auto)
- [Alliance Risk vs CNA Commercial Auto Insurance](https://spot.insure/compare/alliance-risk-vs-cna/commercial-auto)
- [Aon vs The Baldwin Group Commercial Auto Insurance](https://spot.insure/compare/aon-vs-baldwin/commercial-auto)
- [Aon vs biBerk Commercial Auto Insurance](https://spot.insure/compare/aon-vs-biberk/commercial-auto)

## Sources for Aon vs CNA Commercial Auto Insurance

### Sources About Aon

1. [Commercial Risk Solutions U.S. Brokerage Terms of Service](https://www.aon.com/en/about/leadership-and-governance/brokerage-terms-of-service-for-commercial-risk-solutions-us). Aon; Lines 120–127: certain-program broker-of-record scope, consultation, application assistance, client signature and bind instruction, and account administration; lines 140–147: variable and contingent compensation, potential placement incentive, and client request route; lines 206–213: no price guarantee and surplus-lines limitations; lines 229–231: client insurer-notice duty unless separately agreed.. Accessed 2026-09-29.
2. [Middle Market Clients](https://www.aon.com/en/capabilities/middle-market-clients). Aon; Lines 125–132: mid-sized organizations and middle-market framing; lines 165–173: dedicated practice and North America statement; lines 188–224: Commercial Risk capabilities. No numeric company-size cutoff or U.S.-only eligibility rule is stated on the reviewed page.. Accessed 2026-09-29.
3. [Professional Services Practice](https://www.aon.com/en/capabilities/risk-transfer/professional-services-practice). Aon; Named professional-services audiences and global advisory role, lines 125–128; line offerings and explanations lines 131–190; contact link lines 120–122. Global practice page; no U.S. state or account-specific placement schedule.. Accessed 2026-09-30.

### Sources About CNA

4. [Insurance for Small Businesses](https://www.cna.com/solutions/small-business). CNA; Insurance for Small Businesses, lines 38-50 and 65-67 (CNA Central and agent route); lines 79-106 (product and stated appetite lists); page footer line 132 (CNA registered service mark).. Accessed 2026-09-28.
5. [CNA Connect Small Businessowners Policy (BOP) | CNA Insurance](https://www.cna.com/products/cna-connect). CNA; CNA Connect; coverages, product range, services. Accessed 2026-09-28.
6. [General Disclaimer](https://www.cna.com/cnadisclaimer/generaldisclaimer). CNA; General Disclaimer paragraphs 1 and 5 (HTML lines 24 and 28): CNA describes Continental Casualty Company and its relevant affiliates; references to CNA may include one or more CCC affiliates; each particular policy/product/service is the responsibility only of the specific CNA company that issues or supplies it. Footer line 57 identifies CNA Financial Corporation as trademark registrant. Re-read 2026-09-29.. Accessed 2026-09-29.
7. [Commercial Auto Insurance for Businesses | CNA Insurance](https://www.cna.com/products/commercial-auto). CNA; Coverages, endorsements, risk control, claims. Accessed 2026-09-28.

### Sources for the Commercial Auto Insurance Guide

8. [Commercial Insurance Guide](https://www.insurance.ca.gov/01-consumers/105-type/95-guides/09-comm/commercialguide.cfm). California Department of Insurance; Commercial Automobile: Coverage, Classification and Limits. Accessed 2026-09-16.
9. [Auto Insurance](https://content.naic.org/insurance-topics/auto-insurance). NAIC; Coverages. Accessed 2026-09-16.
10. [Business Vehicle Insurance](https://www.iii.org/publication/insuring-your-business-small-business-owners-guide-to-insurance/specific-coverages/business-vehicle-insurance). Insurance Information Institute; Will My Personal Auto Policy Cover Business Use?; What Vehicles Are Covered?; What Coverage Do I Need if Employees Drive Their Personal Vehicles for Business?; Does a Business Umbrella Cover Autos?; Do I Need a Business Auto Policy?; Be Sure the Right Insured Is on the Policy. Accessed 2026-09-16.
11. [Business Auto Coverage Form](https://nationalgeneral.com/forms_catalog/CA0001_10012013.pdf). Insurance Services Office, Inc.; hosted by National General; I.A, printed/PDF page 1; II.A.1, printed/PDF page 2; III.C–D, printed/PDF page 6; II.B.6, printed/PDF page 3; III.B.3, printed/PDF page 6. Accessed 2026-09-16.

Updated 2026-10-01. Spot, a product of Tools for Enlightenment, publishes this research and works in the commercial insurance market. The comparison applies the same criteria to both providers. [Editorial policy](https://spot.insure/editorial-policy). To suggest a correction, [contact Spot](https://spot.insure/contact) with the page URL and supporting source.

## Aon Review Scores for 2026

Review Score: 6.1 / 10 from 3 rated sources, equally weighted.

Public ratings for Aon are low: Trustpilot shows 1.2 out of 5 from 782 reviews, and BBB shows 1.6 from five. Aon is a global firm, so those pages mostly reflect other parts of the business, not large U.S. commercial accounts.

- J.D. Power: Aon study score 822 (out of 1000). Historical 2017 large-commercial-broker study; U.S. and Canada commercial insurance decision-makers at large organizations. J.D. Power reports 2,506 evaluations across the study, not Aon-specific responses; the Aon respondent count is not stated. Period: 2017 study; ranked 3rd among large commercial brokers; study-wide population 2,506, not Aon review count. Checked 2026-09-29. [Diversity of Offerings Becomes Key Differentiator for Large Commercial Insurers, JD Power Finds](https://www.jdpower.com/business/press-releases/jd-power-2017-large-commercial-insurance-study)
- Trustpilot: TrustScore 1.2 (out of 5); 782 reviews. Global www.aon.com profile merged with other Aon profiles; mixed experiences include pensions, travel, professional indemnity and Australian business quotation service. The two latter complaints are individual unverified allegations, not evidence of U.S. commercial-placement outcomes or insurer fault. Trustpilot says reviews may not be representative because the company has not recently invited reviews. Period: Displayed 2026-09-29; page separately showed 198 reviews in the last 12 months. Checked 2026-09-29. [Aon Reviews](https://www.trustpilot.com/review/www.aon.com)
- BBB: BBB business grade B− (BBB letter grade; stated reason: failure to respond to two filed complaints). BBB of Chicago & Northern Illinois profile for Aon plc; the business grade is BBB’s own measure, not customer stars. Checked 2026-09-29. [Aon plc | BBB Business Profile](https://www.bbb.org/us/il/chicago/profile/insurance-companies/aon-plc-0654-5291)
- BBB: BBB customer review average 1.6 (out of 5); 5 reviews. BBB of Chicago & Northern Illinois customer reviews for Aon plc; some reviews are about employee-benefit and medical-expense issues. Period: checked 2026-09-29. Checked 2026-09-29. [Aon plc | BBB Reviews](https://www.bbb.org/us/il/chicago/profile/insurance-companies/aon-plc-0654-5291/customer-reviews)

Reviewed 2026-09-29. [Read the sourced review](https://spot.insure/insurance-providers/aon/reviews).

## CNA Review Scores for 2026

Review Score: 9.0 / 10 from 1 rated source, equally weighted.

Customer feedback on CNA is mixed and hard to compare. NerdWallet gave it 4.5 out of 5 for manufacturers, while Trustpilot shows about 1.4 out of 5 from 49 mostly self-selected reviews.

- NerdWallet: NerdWallet editorial rating for manufacturers 4.5/5 (Editorial rating). NerdWallet editorial assessment of CNA for U.S. manufacturers, not consumer average. Period: Published 2026-03-26. Checked 2026-09-29. [Best Insurance for Manufacturers in 2026](https://www.nerdwallet.com/business/insurance/learn/manufacturers)
- Trustpilot: Displayed Trustpilot TrustScore 1.4/5 page text; 1.5/5 badge (TrustScore out of 5); 49 reviews. CNA.com profile, mixed business and consumer/LTC reports; self-selected, not representative commercial P&C sample. Period: 14 reviews in prior 12 months; 2026-09-29. Checked 2026-09-29. [CNA customer reviews](https://www.trustpilot.com/review/www.cna.com)
- BBB: BBB customer-review average 1/5 (BBB star rating); 6 reviews. Long Term Care Insurance profile covering headquarters/corporate locations; not commercial P&C; six self-selected reviews. Period: Displayed 2026-09-29. Checked 2026-09-29. [CNA Financial Corporation customer reviews](https://www.bbb.org/us/il/chicago/profile/long-term-care-insurance/cna-financial-corporation-0683-90032439/customer-reviews)

Reviewed 2026-09-29. [Read the sourced review](https://spot.insure/insurance-providers/cna/reviews).

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