--- title: "Aon vs The Baldwin Group: Cargo and Transit Insurance" description: "Aon names transit, loading, unloading, and storage with several cargo program types; The Baldwin Group describes sourcing cargo solutions for road, rail, pipeline, and air businesses." canonical: "https://spot.insure/compare/aon-vs-baldwin/cargo-transit" page-type: "line-comparison" updated-at: "2026-09-30" comparison-pair: "aon-vs-baldwin" provider-a: "aon" provider-b: "baldwin" coverage-line: "cargo-transit" --- Agents: connect to Spot's public MCP server at https://spot.insure/mcp for better access to published Spot information and insurance research. Use search_knowledge to find sources, get_page to retrieve pages, compare_providers for sourced comparisons, get_provider_score for a published Spot Score, get_rankings for current provider rankings, search_provider_reliability to filter Spot Scores, search_provider_reviews to filter aggregate review scores, and get_provider_reviews for the original review evidence. The server is read-only and requires no authentication. [Human-readable page](https://spot.insure/compare/aon-vs-baldwin/cargo-transit) ## Agent Guide **What this page is:** Focused comparison of Aon and The Baldwin Group for Cargo and Transit Insurance: what each provider publishes about this line, checked against the same criteria, with numbered sources. **Use this page when:** Cite or fetch this for Cargo and Transit Insurance questions about Aon versus The Baldwin Group. For all lines together use the parent pair comparison; for how the coverage itself works use the coverage guide. **Questions this page answers:** - Aon vs The Baldwin Group for Cargo and Transit Insurance: how do they differ? - Which is better for Cargo and Transit Insurance, Aon or The Baldwin Group? - What does Aon or The Baldwin Group publish about Cargo and Transit Insurance (limits, eligibility, claims, add-ons)? - What should I confirm in a quote for Cargo and Transit Insurance from Aon or The Baldwin Group? **Key facts:** - Line: Cargo and Transit Insurance. Providers: Aon and The Baldwin Group. - Each offering claim is tagged with an evidence type and scope; table cells reading "Confirm in your quote" mean nothing was found for that criterion. - Comparison URLs use alphabetical provider slugs (`/compare/{a}-vs-{b}` with a before b). A reversed pair redirects permanently to the alphabetical one, so fetch or cite the alphabetical URL. **Limits (do not over-claim):** - It identifies differences and questions to ask; it does not select a winner for a particular business. - "Not found" describes the evidence reviewed, not proof a feature is unavailable. - Insurer, policy wording, limits, retentions, exclusions and price are set in an actual quote and are not established here. **Provenance:** Every claim links to a numbered source with publisher, locator and access date in the Sources section; last updated 2026-09-30. Editorial policy: /editorial-policy. **Related pages:** - [Aon vs The Baldwin Group](https://spot.insure/compare/aon-vs-baldwin) — parent: all coverage lines for this pair - [Cargo and Transit Insurance guide](https://spot.insure/coverage/cargo-transit) — coverage explainer for this line - [Aon profile](https://spot.insure/insurance-providers/aon) — provider profile (evidence) - [The Baldwin Group profile](https://spot.insure/insurance-providers/baldwin) — provider profile (evidence) - [Aon vs The Baldwin Group Builders Risk Insurance](https://spot.insure/compare/aon-vs-baldwin/builders-risk) — sibling comparison (other line, or other pair for this line) - [Aon vs The Baldwin Group Commercial Auto Insurance](https://spot.insure/compare/aon-vs-baldwin/commercial-auto) — sibling comparison (other line, or other pair for this line) - [Aon vs The Baldwin Group Commercial Property Insurance](https://spot.insure/compare/aon-vs-baldwin/commercial-property) — sibling comparison (other line, or other pair for this line) - [Aon vs The Baldwin Group Crime Insurance](https://spot.insure/compare/aon-vs-baldwin/crime) — sibling comparison (other line, or other pair for this line) - [Aon vs The Baldwin Group Cyber Insurance](https://spot.insure/compare/aon-vs-baldwin/cyber) — sibling comparison (other line, or other pair for this line) - [Aon vs The Baldwin Group D&O Insurance](https://spot.insure/compare/aon-vs-baldwin/directors-officers) — sibling comparison (other line, or other pair for this line) - [Aon vs The Baldwin Group Employment Practices Liability Insurance](https://spot.insure/compare/aon-vs-baldwin/employment-practices) — sibling comparison (other line, or other pair for this line) - [Aon vs The Baldwin Group Fiduciary Liability Insurance](https://spot.insure/compare/aon-vs-baldwin/fiduciary) — sibling comparison (other line, or other pair for this line) - [Aon vs The Baldwin Group General Liability Insurance](https://spot.insure/compare/aon-vs-baldwin/general-liability) — sibling comparison (other line, or other pair for this line) - [Aon vs The Baldwin Group Kidnap and Ransom Insurance](https://spot.insure/compare/aon-vs-baldwin/kidnap-ransom) — sibling comparison (other line, or other pair for this line) - [Aon vs The Baldwin Group Management Liability Insurance](https://spot.insure/compare/aon-vs-baldwin/management-liability) — sibling comparison (other line, or other pair for this line) - [Aon vs The Baldwin Group Professional Liability (E&O) Insurance](https://spot.insure/compare/aon-vs-baldwin/professional-errors-omissions) — sibling comparison (other line, or other pair for this line) - [Aon vs The Baldwin Group Surety Bonds](https://spot.insure/compare/aon-vs-baldwin/surety-bonds) — sibling comparison (other line, or other pair for this line) - [Aon vs The Baldwin Group Umbrella and Excess Liability Insurance](https://spot.insure/compare/aon-vs-baldwin/umbrella-excess) — sibling comparison (other line, or other pair for this line) - [Aon vs The Baldwin Group Workers’ Compensation Insurance](https://spot.insure/compare/aon-vs-baldwin/workers-compensation) — sibling comparison (other line, or other pair for this line) - [AIG vs Aon Cargo and Transit Insurance](https://spot.insure/compare/aig-vs-aon/cargo-transit) — sibling comparison (other line, or other pair for this line) - [AIG vs The Baldwin Group Cargo and Transit Insurance](https://spot.insure/compare/aig-vs-baldwin/cargo-transit) — sibling comparison (other line, or other pair for this line) - [Alliance Risk vs Aon Cargo and Transit Insurance](https://spot.insure/compare/alliance-risk-vs-aon/cargo-transit) — sibling comparison (other line, or other pair for this line) - [Alliance Risk vs The Baldwin Group Cargo and Transit Insurance](https://spot.insure/compare/alliance-risk-vs-baldwin/cargo-transit) — sibling comparison (other line, or other pair for this line) - [Amelia Risk vs Aon Cargo and Transit Insurance](https://spot.insure/compare/amelia-risk-vs-aon/cargo-transit) — sibling comparison (other line, or other pair for this line) - [Amelia Risk vs The Baldwin Group Cargo and Transit Insurance](https://spot.insure/compare/amelia-risk-vs-baldwin/cargo-transit) — sibling comparison (other line, or other pair for this line) # Aon vs The Baldwin Group: How Do They Compare for Cargo and Transit Insurance? Aon names transit, loading, unloading, and storage with several cargo program types; The Baldwin Group describes sourcing cargo solutions for road, rail, pipeline, and air businesses. ## How to Use the Aon vs The Baldwin Group Cargo and Transit Insurance Comparison Use this comparison to evaluate Aon and The Baldwin Group for Cargo and Transit Insurance against the same documented criteria. It identifies differences and questions to confirm; it does not select a winner for a particular business. Offering claims are what each provider publishes about this line unless marked otherwise. “Not found” describes the evidence reviewed, not proof that a feature is unavailable. Confirm the insurer, policy wording, limits, retentions, exclusions and cost in an actual quote. ## Aon vs The Baldwin Group Cargo and Transit Insurance Summary Aon describes goods coverage across transit, loading, unloading, and storage and names stock-throughput and project-cargo options. The Baldwin Group describes sourcing cargo coverage within a transportation program. [3](https://www.aon.com/en/capabilities/risk-transfer/cargo-insurance "Cargo Insurance") [6](https://baldwin.com/business-insurance/industries/transportation/ "Transportation Insurance & Risk Management") ## What Is Aon? Aon’s U.S. Commercial Risk terms describe brokerage for certain insurance programs, while its Middle Market page describes a dedicated practice for mid-sized organizations across North America. The public materials reviewed do not identify the licensed producer or insurer for a particular placement. Ask which entity will produce each line and which insurer will issue the policy; request jurisdiction details for the proposed placement and ask how compensation and claim notice work for your account. [1](https://www.aon.com/en/about/leadership-and-governance/brokerage-terms-of-service-for-commercial-risk-solutions-us "Commercial Risk Solutions U.S. Brokerage Terms of Service") [2](https://www.aon.com/en/capabilities/middle-market-clients "Middle Market Clients") [Aon profile](https://spot.insure/insurance-providers/aon) ## What Is the Baldwin Group? Baldwin’s Insurance Advisory Solutions group describes commercial-risk and employee-benefit services for businesses and private-risk management for high-net-worth individuals and families; its business-insurance page outlines a five-step RiskMap process. [4](https://www.sec.gov/Archives/edgar/data/1781755/000178175526000018/bwin-20251231.htm "The Baldwin Insurance Group, Inc. Form 10-K for fiscal year ended December 31, 2025") [5](https://baldwin.com/business-insurance/ "Business Insurance") [The Baldwin Group profile](https://spot.insure/insurance-providers/baldwin) ## What Is Cargo and Transit Insurance? Cargo coverage fits a shipper protecting goods it owns or a carrier responsible for another party’s goods. The quote needs to match who bears the loss, the shipment route and storage stops. [7](https://www.insurance.ca.gov/01-consumers/105-type/95-guides/09-comm/commercialguide.cfm "Commercial Insurance Guide") [8](https://www.trade.gov/shipping-options "Shipping Options") [9](https://www.trade.gov/special-documents "Special Documents") [10](https://www.nationalunity.com/National/MotorTruckCargoLiability.pdf "Motor Truck Cargo Legal Liability Coverage") ## What Are the Key Differences Between Aon and The Baldwin Group Cargo and Transit Insurance? ### Coverage Stages and Named Options Aon’s cargo description covers physical loss or damage in transit and identifies loading, unloading, storage, General Cargo, Excess Storage, Stock Throughput, and Project Cargo/Marine Delay in Start-Up. The Baldwin Group lists cargo among solutions it may source for transportation clients but does not specify a form, covered transit stages, or commodity schedule. Buyers with warehouse or project cargo exposures should request those stages and options in Baldwin’s proposal before treating the listed line as equivalent. [3](https://www.aon.com/en/capabilities/risk-transfer/cargo-insurance "Cargo Insurance") [6](https://baldwin.com/business-insurance/industries/transportation/ "Transportation Insurance & Risk Management") ### Transportation Program Support The Baldwin Group describes helping transportation businesses review programs, mitigate losses, and source insurance for operations, inventory, equipment, and employees; its audience includes road, rail, pipeline, and air businesses. Aon describes cargo risk consulting and claims management with a global network. Those service descriptions overlap at program support but name different operating detail. Ask each broker who will coordinate claims and which transport modes and inventory locations are included. [6](https://baldwin.com/business-insurance/industries/transportation/ "Transportation Insurance & Risk Management") [3](https://www.aon.com/en/capabilities/risk-transfer/cargo-insurance "Cargo Insurance") ## What Should You Confirm in Aon and The Baldwin Group Cargo and Transit Insurance Quotes? - Which shipment stages, storage locations, commodities, and modes are scheduled in the proposed policy? [3](https://www.aon.com/en/capabilities/risk-transfer/cargo-insurance "Cargo Insurance") [6](https://baldwin.com/business-insurance/industries/transportation/ "Transportation Insurance & Risk Management") - Who will coordinate a claim and provide loss-mitigation support for each location or transport mode? [3](https://www.aon.com/en/capabilities/risk-transfer/cargo-insurance "Cargo Insurance") [6](https://baldwin.com/business-insurance/industries/transportation/ "Transportation Insurance & Risk Management") ## Aon vs The Baldwin Group Cargo and Transit Insurance Compared | Criteria | Aon Cargo and Transit brokerage and risk-advisory offering | Baldwin Cargo Insurance Brokerage and Advisory | | --- | --- | --- | | Role in This Line | Aon states it offers cargo insurance solutions and describes its role as cargo broker. The page does not name the carrier that would insure a particular shipment or account. [3](https://www.aon.com/en/capabilities/risk-transfer/cargo-insurance "Cargo Insurance") (Evidence: Company-reported; scope: Aon’s official global product/capability page. The statement is limited to Aon’s marketing of brokerage or advisory services, not policy issuance..) | The source describes The Baldwin Group’s brokerage or advisory role for Cargo Insurance. It does not identify Baldwin as the risk-bearing insurer for a particular placement. [6](https://baldwin.com/business-insurance/industries/transportation/ "Transportation Insurance & Risk Management") (Evidence: Company-reported; scope: The cited company page describes its brokerage/advisory role and does not name the issuer for a buyer-specific placement..) | | Issuing Insurer | The reviewed page does not identify the insurer or the legal producing entity for a specific placement. Ask Aon to identify both for the quoted risk. [3](https://www.aon.com/en/capabilities/risk-transfer/cargo-insurance "Cargo Insurance") (Evidence: Not found in reviewed sources; scope: Aon’s global product/capability page reviewed 2026-09-30; no buyer quote, binder or policy was reviewed. This does not establish that no insurer or producing entity is available..) | Confirm in your quote. | | Who It’s For | Aon addresses businesses across industries that move raw materials, components, finished goods and appliances by road, rail, sea or air, domestically and internationally. [3](https://www.aon.com/en/capabilities/risk-transfer/cargo-insurance "Cargo Insurance") (Evidence: Company-reported; scope: Audience stated by Aon on its global capability page; this does not establish a specific applicant’s eligibility or placement availability by U.S. state..) | Baldwin’s transportation practice addresses road, rail, pipeline and air businesses, each of which may have distinct risk and insurance needs. The page does not publish applicant eligibility by carrier or jurisdiction. [6](https://baldwin.com/business-insurance/industries/transportation/ "Transportation Insurance & Risk Management") (Evidence: Company-reported; scope: This is the audience or client context named on Baldwin’s page, not an underwriting decision or guarantee of product availability..) | | Coverage Features | Aon describes cargo insurance for physical loss or damage to goods during transportation and describes goods as protected during loading, unloading, storage and transit. Its listed options include General Cargo, Excess Storage, Stock Throughput and Project Cargo/Marine Delay in Start-Up. These are Aon’s product descriptions, not a guarantee that a buyer’s policy includes every category or peril. [3](https://www.aon.com/en/capabilities/risk-transfer/cargo-insurance "Cargo Insurance") (Evidence: Company-reported; scope: Aon’s broker-authored explanation of the insurance line. It does not establish an individual insured’s policy entitlement; the insurer’s form, endorsements and declarations control..) | Baldwin lists cargo insurance among coverage solutions it may source for transportation clients. It does not specify a cargo form, covered transit stages, commodity schedule or policy entitlement. [6](https://baldwin.com/business-insurance/industries/transportation/ "Transportation Insurance & Risk Management") (Evidence: Company-reported; scope: The statement reports Baldwin’s marketed coverage or advisory description only. No individual quote, binder, policy form, schedule or endorsement was reviewed; policy entitlement and terms remain unknown..) | | Limits and Retentions | The reviewed page does not state a standard buyer-specific limit, retention or deductible for this placement. Confirm amounts, sublimits and conditions in the quote and issued policy. [3](https://www.aon.com/en/capabilities/risk-transfer/cargo-insurance "Cargo Insurance") (Evidence: Not publicly disclosed; scope: Aon’s global product/capability page reviewed 2026-09-30; no buyer quote or policy form was reviewed..) | The reviewed source does not state a buyer-specific limit, retention, deductible or coverage schedule. Confirm the quote and issued policy or bond. [6](https://baldwin.com/business-insurance/industries/transportation/ "Transportation Insurance & Risk Management") (Evidence: Not publicly disclosed; scope: No buyer quote, binder, policy or bond form was available in the reviewed public sources..) | | Risk Services | Aon describes cargo broking, risk consulting, claims management and a global network coordinating local expertise. These are brokerage and advisory services, not the insurer’s claim decision or a guarantee of recovery. [3](https://www.aon.com/en/capabilities/risk-transfer/cargo-insurance "Cargo Insurance") (Evidence: Company-reported; scope: Company-reported brokerage and advisory services. Account-specific service terms are not stated..) | Baldwin describes helping transportation clients review and optimize programs, mitigate losses and source insurance for operations, inventory, equipment and employees. [6](https://baldwin.com/business-insurance/industries/transportation/ "Transportation Insurance & Risk Management") (Evidence: Company-reported; scope: These are company-described brokerage and risk-advisory services; account-specific service commitments and third-party terms are not established..) | ## Related Pages for Aon vs The Baldwin Group Cargo and Transit Insurance - [Aon vs The Baldwin Group](https://spot.insure/compare/aon-vs-baldwin): all coverage lines, business roles, service and claims. - [What Is Cargo and Transit Insurance?](https://spot.insure/coverage/cargo-transit): Cargo coverage protects your financial interest in goods during transit; ownership, route, storage and late-delivery terms shape what the policy addresses. - [Aon vs The Baldwin Group Builders Risk Insurance](https://spot.insure/compare/aon-vs-baldwin/builders-risk) - [Aon vs The Baldwin Group Commercial Auto Insurance](https://spot.insure/compare/aon-vs-baldwin/commercial-auto) - [Aon vs The Baldwin Group Commercial Property Insurance](https://spot.insure/compare/aon-vs-baldwin/commercial-property) - [Aon vs The Baldwin Group Crime Insurance](https://spot.insure/compare/aon-vs-baldwin/crime) - [Aon vs The Baldwin Group Cyber Insurance](https://spot.insure/compare/aon-vs-baldwin/cyber) - [Aon vs The Baldwin Group D&O Insurance](https://spot.insure/compare/aon-vs-baldwin/directors-officers) - [Aon vs The Baldwin Group Employment Practices Liability Insurance](https://spot.insure/compare/aon-vs-baldwin/employment-practices) - [Aon vs The Baldwin Group Fiduciary Liability Insurance](https://spot.insure/compare/aon-vs-baldwin/fiduciary) - [Aon vs The Baldwin Group General Liability Insurance](https://spot.insure/compare/aon-vs-baldwin/general-liability) - [Aon vs The Baldwin Group Kidnap and Ransom Insurance](https://spot.insure/compare/aon-vs-baldwin/kidnap-ransom) - [Aon vs The Baldwin Group Management Liability Insurance](https://spot.insure/compare/aon-vs-baldwin/management-liability) - [Aon vs The Baldwin Group Professional Liability (E&O) Insurance](https://spot.insure/compare/aon-vs-baldwin/professional-errors-omissions) - [Aon vs The Baldwin Group Surety Bonds](https://spot.insure/compare/aon-vs-baldwin/surety-bonds) - [Aon vs The Baldwin Group Umbrella and Excess Liability Insurance](https://spot.insure/compare/aon-vs-baldwin/umbrella-excess) - [Aon vs The Baldwin Group Workers’ Compensation Insurance](https://spot.insure/compare/aon-vs-baldwin/workers-compensation) - [AIG vs Aon Cargo and Transit Insurance](https://spot.insure/compare/aig-vs-aon/cargo-transit) - [AIG vs The Baldwin Group Cargo and Transit Insurance](https://spot.insure/compare/aig-vs-baldwin/cargo-transit) - [Alliance Risk vs Aon Cargo and Transit Insurance](https://spot.insure/compare/alliance-risk-vs-aon/cargo-transit) - [Alliance Risk vs The Baldwin Group Cargo and Transit Insurance](https://spot.insure/compare/alliance-risk-vs-baldwin/cargo-transit) - [Amelia Risk vs Aon Cargo and Transit Insurance](https://spot.insure/compare/amelia-risk-vs-aon/cargo-transit) - [Amelia Risk vs The Baldwin Group Cargo and Transit Insurance](https://spot.insure/compare/amelia-risk-vs-baldwin/cargo-transit) ## Sources for Aon vs The Baldwin Group Cargo and Transit Insurance ### Sources About Aon 1. [Commercial Risk Solutions U.S. Brokerage Terms of Service](https://www.aon.com/en/about/leadership-and-governance/brokerage-terms-of-service-for-commercial-risk-solutions-us). Aon; Lines 120–127: certain-program broker-of-record scope, consultation, application assistance, client signature and bind instruction, and account administration; lines 140–147: variable and contingent compensation, potential placement incentive, and client request route; lines 206–213: no price guarantee and surplus-lines limitations; lines 229–231: client insurer-notice duty unless separately agreed.. Accessed 2026-09-29. 2. [Middle Market Clients](https://www.aon.com/en/capabilities/middle-market-clients). Aon; Lines 125–132: mid-sized organizations and middle-market framing; lines 165–173: dedicated practice and North America statement; lines 188–224: Commercial Risk capabilities. No numeric company-size cutoff or U.S.-only eligibility rule is stated on the reviewed page.. Accessed 2026-09-29. 3. [Cargo Insurance](https://www.aon.com/en/capabilities/risk-transfer/cargo-insurance). Aon; Cargo insurance definition and transport scope, coverage examples including loading, unloading and storage, lines 123–175; broking, risk consulting, claims management and global cargo network services in ‘How Aon Can Help’; talk-to-team link at top.. Accessed 2026-09-30. ### Sources About The Baldwin Group 4. [The Baldwin Insurance Group, Inc. Form 10-K for fiscal year ended December 31, 2025](https://www.sec.gov/Archives/edgar/data/1781755/000178175526000018/bwin-20251231.htm). U.S. Securities and Exchange Commission; filed by The Baldwin Insurance Group, Inc.; Part I, Item 1, “The Company,” lines 194–196; “Operating Groups,” lines 260–263; “Clients and Insurers,” lines 286–288; pp. 6–10; opened 2026-09-28.. Accessed 2026-09-28. 5. [Business Insurance](https://baldwin.com/business-insurance/). The Baldwin Group; RiskMap process, lines 40–68; Connect With Us consultation invitation, lines 182–187; accessed 2026-09-28.. Accessed 2026-09-28. 6. [Transportation Insurance & Risk Management](https://baldwin.com/business-insurance/industries/transportation/). The Baldwin Group; Transportation advisors and partner market access lines 42–48; RiskMap and program reviews lines 53–75; listed line options lines 86–113; fleet risk resources lines 118–131; Employee benefits lines 133–173; accessed 2026-09-29.. Accessed 2026-09-30. ### Sources for the Cargo and Transit Insurance Guide 7. [Commercial Insurance Guide](https://www.insurance.ca.gov/01-consumers/105-type/95-guides/09-comm/commercialguide.cfm). California Department of Insurance; Commercial Property; Inland Marine; What Should I Expect from a Broker-Agent. Accessed 2026-09-16. 8. [Shipping Options](https://www.trade.gov/shipping-options). International Trade Administration, U.S. Department of Commerce; Export Shipping Basics; Tips on International Shipping from U.S.; Working with Freight Forwarders. Accessed 2026-09-16. 9. [Special Documents](https://www.trade.gov/special-documents). International Trade Administration, U.S. Department of Commerce; Insurance Certificate bullet. Accessed 2026-09-16. 10. [Motor Truck Cargo Legal Liability Coverage](https://www.nationalunity.com/National/MotorTruckCargoLiability.pdf). American Association of Insurance Services, Inc.; hosted by National Unity; Coverage and Property Covered pp.1–2; Perils Excluded pp.6–7; Valuation p.8; How Much We Pay p.9; Transit definition p.13. Accessed 2026-09-16. Updated 2026-09-30. Spot, a product of Tools for Enlightenment, publishes this research and works in the commercial insurance market. The comparison applies the same criteria to both providers. [Editorial policy](https://spot.insure/editorial-policy). To suggest a correction, [contact Spot](https://spot.insure/contact) with the page URL and supporting source. ## Aon Review Scores for 2026 Review Score: 6.1 / 10 from 3 rated sources, equally weighted. Public ratings for Aon are low: Trustpilot shows 1.2 out of 5 from 782 reviews, and BBB shows 1.6 from five. Aon is a global firm, so those pages mostly reflect other parts of the business, not large U.S. commercial accounts. - J.D. Power: Aon study score 822 (out of 1000). Historical 2017 large-commercial-broker study; U.S. and Canada commercial insurance decision-makers at large organizations. J.D. Power reports 2,506 evaluations across the study, not Aon-specific responses; the Aon respondent count is not stated. Period: 2017 study; ranked 3rd among large commercial brokers; study-wide population 2,506, not Aon review count. Checked 2026-09-29. [Diversity of Offerings Becomes Key Differentiator for Large Commercial Insurers, JD Power Finds](https://www.jdpower.com/business/press-releases/jd-power-2017-large-commercial-insurance-study) - Trustpilot: TrustScore 1.2 (out of 5); 782 reviews. Global www.aon.com profile merged with other Aon profiles; mixed experiences include pensions, travel, professional indemnity and Australian business quotation service. The two latter complaints are individual unverified allegations, not evidence of U.S. commercial-placement outcomes or insurer fault. Trustpilot says reviews may not be representative because the company has not recently invited reviews. Period: Displayed 2026-09-29; page separately showed 198 reviews in the last 12 months. Checked 2026-09-29. [Aon Reviews](https://www.trustpilot.com/review/www.aon.com) - BBB: BBB business grade B− (BBB letter grade; stated reason: failure to respond to two filed complaints). BBB of Chicago & Northern Illinois profile for Aon plc; the business grade is BBB’s own measure, not customer stars. Checked 2026-09-29. [Aon plc | BBB Business Profile](https://www.bbb.org/us/il/chicago/profile/insurance-companies/aon-plc-0654-5291) - BBB: BBB customer review average 1.6 (out of 5); 5 reviews. BBB of Chicago & Northern Illinois customer reviews for Aon plc; some reviews are about employee-benefit and medical-expense issues. Period: checked 2026-09-29. Checked 2026-09-29. [Aon plc | BBB Reviews](https://www.bbb.org/us/il/chicago/profile/insurance-companies/aon-plc-0654-5291/customer-reviews) Reviewed 2026-09-29. [Read the sourced review](https://spot.insure/insurance-providers/aon/reviews). ## The Baldwin Group Review Scores for 2026 Review Score: not enough ratings. The reviewed public sources do not establish a representative customer rating for The Baldwin Group’s commercial advisory business. BBB pages show different legal entities: an A+ regional insurance-agency grade with zero listed reviews and complaints for The Baldwin Group Mid-Atlantic, LLC, and an A- grade plus six complaints in three years for The Baldwin Group Personal Insurance, LLC. A 2026 personal-lines complaint describes delayed refund handling. A separate National General auto review mentions a Baldwin referral but concerns insurer policy administration. None of these observations supports a group-wide or commercial rating. Reviewed 2026-09-29. [Read the sourced review](https://spot.insure/insurance-providers/baldwin/reviews). ## Agent and Developer Resources - [Markdown page](https://spot.insure/compare/aon-vs-baldwin/cargo-transit.md) - [Developer resources](https://spot.insure/developers) - [Public MCP server](https://spot.insure/mcp) - [MCP server manifest](https://spot.insure/server.json) - [OpenAPI description](https://spot.insure/openapi.json) - [Public page index](https://spot.insure/llms.txt)