---
title: "AIG vs The Hartford: Hired and Non-Owned Auto Insurance"
description: "AIG lists HNOA within its Manufactured Housing Program, while The Hartford describes broader work-related rental and employee-auto coverage."
canonical: "https://spot.insure/compare/aig-vs-the-hartford/hired-non-owned-auto"
page-type: "line-comparison"
updated-at: "2026-09-30"
comparison-pair: "aig-vs-the-hartford"
provider-a: "aig"
provider-b: "the-hartford"
coverage-line: "hired-non-owned-auto"
---

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[Human-readable page](https://spot.insure/compare/aig-vs-the-hartford/hired-non-owned-auto)

## Agent Guide

**What this page is:** Focused comparison of AIG and The Hartford for Hired and Non-Owned Auto Insurance: what each provider publishes about this line, checked against the same criteria, with numbered sources.

**Use this page when:** Cite or fetch this for Hired and Non-Owned Auto Insurance questions about AIG versus The Hartford. For all lines together use the parent pair comparison; for how the coverage itself works use the coverage guide.

**Questions this page answers:**
- AIG vs The Hartford for Hired and Non-Owned Auto Insurance: how do they differ?
- Which is better for Hired and Non-Owned Auto Insurance, AIG or The Hartford?
- What does AIG or The Hartford publish about Hired and Non-Owned Auto Insurance (limits, eligibility, claims, add-ons)?
- What should I confirm in a quote for Hired and Non-Owned Auto Insurance from AIG or The Hartford?

**Key facts:**
- Line: Hired and Non-Owned Auto Insurance. Providers: AIG and The Hartford.
- Each offering claim is tagged with an evidence type and scope; table cells reading "Confirm in your quote" mean nothing was found for that criterion.
- Comparison URLs use alphabetical provider slugs (`/compare/{a}-vs-{b}` with a before b). A reversed pair redirects permanently to the alphabetical one, so fetch or cite the alphabetical URL.

**Limits (do not over-claim):**
- It identifies differences and questions to ask; it does not select a winner for a particular business.
- "Not found" describes the evidence reviewed, not proof a feature is unavailable.
- Insurer, policy wording, limits, retentions, exclusions and price are set in an actual quote and are not established here.

**Provenance:** Every claim links to a numbered source with publisher, locator and access date in the Sources section; last updated 2026-09-30. Editorial policy: /editorial-policy.

**Related pages:**
- [AIG vs The Hartford](https://spot.insure/compare/aig-vs-the-hartford) — parent: all coverage lines for this pair
- [Hired and Non-Owned Auto Insurance guide](https://spot.insure/coverage/hired-non-owned-auto) — coverage explainer for this line
- [AIG profile](https://spot.insure/insurance-providers/aig) — provider profile (evidence)
- [The Hartford profile](https://spot.insure/insurance-providers/the-hartford) — provider profile (evidence)
- [AIG vs The Hartford Commercial Auto Insurance](https://spot.insure/compare/aig-vs-the-hartford/commercial-auto) — sibling comparison (other line, or other pair for this line)
- [AIG vs The Hartford Commercial Property Insurance](https://spot.insure/compare/aig-vs-the-hartford/commercial-property) — sibling comparison (other line, or other pair for this line)
- [AIG vs The Hartford Crime Insurance](https://spot.insure/compare/aig-vs-the-hartford/crime) — sibling comparison (other line, or other pair for this line)
- [AIG vs The Hartford Cyber Insurance](https://spot.insure/compare/aig-vs-the-hartford/cyber) — sibling comparison (other line, or other pair for this line)
- [AIG vs The Hartford D&O Insurance](https://spot.insure/compare/aig-vs-the-hartford/directors-officers) — sibling comparison (other line, or other pair for this line)
- [AIG vs The Hartford Employment Practices Liability Insurance](https://spot.insure/compare/aig-vs-the-hartford/employment-practices) — sibling comparison (other line, or other pair for this line)
- [AIG vs The Hartford Fiduciary Liability Insurance](https://spot.insure/compare/aig-vs-the-hartford/fiduciary) — sibling comparison (other line, or other pair for this line)
- [AIG vs The Hartford General Liability Insurance](https://spot.insure/compare/aig-vs-the-hartford/general-liability) — sibling comparison (other line, or other pair for this line)
- [AIG vs The Hartford Inland Marine Insurance](https://spot.insure/compare/aig-vs-the-hartford/inland-marine) — sibling comparison (other line, or other pair for this line)
- [AIG vs The Hartford Kidnap and Ransom Insurance](https://spot.insure/compare/aig-vs-the-hartford/kidnap-ransom) — sibling comparison (other line, or other pair for this line)
- [AIG vs The Hartford Management Liability Insurance](https://spot.insure/compare/aig-vs-the-hartford/management-liability) — sibling comparison (other line, or other pair for this line)
- [AIG vs The Hartford Professional Liability (E&O) Insurance](https://spot.insure/compare/aig-vs-the-hartford/professional-errors-omissions) — sibling comparison (other line, or other pair for this line)
- [AIG vs The Hartford Workers’ Compensation Insurance](https://spot.insure/compare/aig-vs-the-hartford/workers-compensation) — sibling comparison (other line, or other pair for this line)
- [AIG vs Amelia Risk Hired and Non-Owned Auto Insurance](https://spot.insure/compare/aig-vs-amelia-risk/hired-non-owned-auto) — sibling comparison (other line, or other pair for this line)
- [AIG vs Beazley Hired and Non-Owned Auto Insurance](https://spot.insure/compare/aig-vs-beazley/hired-non-owned-auto) — sibling comparison (other line, or other pair for this line)
- [AIG vs CNA Hired and Non-Owned Auto Insurance](https://spot.insure/compare/aig-vs-cna/hired-non-owned-auto) — sibling comparison (other line, or other pair for this line)
- [AIG vs Corgi Hired and Non-Owned Auto Insurance](https://spot.insure/compare/aig-vs-corgi/hired-non-owned-auto) — sibling comparison (other line, or other pair for this line)
- [AIG vs Founder Shield Hired and Non-Owned Auto Insurance](https://spot.insure/compare/aig-vs-foundershield/hired-non-owned-auto) — sibling comparison (other line, or other pair for this line)
- [AIG vs Foxquilt Hired and Non-Owned Auto Insurance](https://spot.insure/compare/aig-vs-foxquilt/hired-non-owned-auto) — sibling comparison (other line, or other pair for this line)

# AIG vs The Hartford: How Do They Compare for Hired and Non-Owned Auto Insurance?

AIG lists HNOA within its Manufactured Housing Program, while The Hartford describes broader work-related rental and employee-auto coverage.

## Research Scope and Use

Use this comparison to evaluate AIG and The Hartford for Hired and Non-Owned Auto Insurance against the same documented criteria. It identifies differences and questions to confirm; it does not select a winner for a particular business. Offering claims are what each provider publishes about this line unless marked otherwise. “Not found” describes the evidence reviewed, not proof that a feature is unavailable. Confirm the insurer, policy wording, limits, retentions, exclusions and cost in an actual quote.

## Summary

AIG’s listing is tied to manufactured-housing businesses; The Hartford describes HNOA for companies renting or borrowing vehicles or whose employees drive personal cars for work. [3](https://www.aig.com/home/risk-solutions/business/aig-programs "AIG Programs Insurance") [7](https://www.thehartford.com/commercial-auto-insurance/hired-non-owned-auto "Hired and Non-Owned Vehicle Insurance | HNOA")

## What Is AIG?

AIG is the marketing name for American International Group, Inc.; AIG says its insurance products are written or provided by subsidiaries or affiliates. Its U.S. business pages list commercial casualty, property, cyber, management and professional liability, and specialty programs, but a brand-level page does not identify the insurer for a particular policy. [1](https://www.aig.com/investor-relations "Investor Relations") [2](https://www.aig.com/home/risk-solutions/business "Business")

[AIG profile](https://spot.insure/insurance-providers/aig)

## What Is The Hartford?

The Hartford suits SaaS and software small businesses seeking a BOP and an online quote; buyers needing commercial auto through self-service or built-in California EPL coverage should use another route. Eligible small-business quotes can start online in minutes. [4](https://www.thehartford.com/legal-notice "Legal Notice") [5](https://www.thehartford.com/business-insurance/saas-insurance "SaaS Insurance for Your Business") [6](https://www.thehartford.com/find-an-agent "Find a Local Insurance Agent")

[The Hartford profile](https://spot.insure/insurance-providers/the-hartford)

## What Is Hired and Non-Owned Auto Insurance?

Hired and non-owned auto (HNOA) liability protects the business when rented cars or employees’ own cars are used for work. It does not pay for damage to those vehicles, and it is not a substitute for commercial auto on vehicles the business owns. [8](https://www.insurance.ca.gov/01-consumers/105-type/95-guides/09-comm/commercialguide.cfm "Commercial Insurance Guide") [9](https://www.hiscox.com/small-business-insurance/business-owner-insurance/non-owned-auto-liability "Non-Owned Auto Liability Insurance") [10](https://nationalgeneral.com/forms_catalog/CA0001_10012013.pdf "Business Auto Coverage Form")

## Key Differences in Hired and Non-Owned Auto Insurance

### Program eligibility and business-driving exposure

AIG lists HNOA only within its Manufactured Housing Program, for manufactured-home communities, certain RV parks and related dealers. The Hartford describes HNOA for businesses that rent or borrow vehicles or have employees use personal cars for errands, deliveries or client visits. The Hartford’s buyer description is broader; an AIG quote depends on fitting the named program. [3](https://www.aig.com/home/risk-solutions/business/aig-programs "AIG Programs Insurance") [7](https://www.thehartford.com/commercial-auto-insurance/hired-non-owned-auto "Hired and Non-Owned Vehicle Insurance | HNOA")

### Liability protection and vehicle damage

The Hartford describes bodily-injury and property-damage liability up to policy limits, while excluding damage to the hired or non-owned vehicle itself, employee injuries and personal-use accidents. AIG confirms HNOA is part of its program but gives no covered-driver, vehicle-use or exclusion detail. If you need damage to the rented vehicle or protection for an injured employee, confirm how those exposures are insured separately. [7](https://www.thehartford.com/commercial-auto-insurance/hired-non-owned-auto "Hired and Non-Owned Vehicle Insurance | HNOA") [3](https://www.aig.com/home/risk-solutions/business/aig-programs "AIG Programs Insurance")

### Getting a quote

The Hartford directs small businesses to a local agency or Tivly partner because its HNOA is not sold online; AIG describes program-administrator support but no account-level application route. Ask both contacts for the policy issuer, covered drivers, limit structure and claim-reporting instructions. [7](https://www.thehartford.com/commercial-auto-insurance/hired-non-owned-auto "Hired and Non-Owned Vehicle Insurance | HNOA") [3](https://www.aig.com/home/risk-solutions/business/aig-programs "AIG Programs Insurance")

## What to Confirm in Hired and Non-Owned Auto Insurance Quotes

- Does your company fit AIG’s Manufactured Housing Program, and which rented or employee-owned vehicles are covered?
- Does The Hartford’s quote include your business use, and what separate coverage handles physical damage to rentals or employee injuries?

## Offering Details

| Criteria | AIG Manufactured Housing Program Hired and Non-Owned Auto | The Hartford Hired and Non-Owned Auto Insurance (HNOA) |
| --- | --- | --- |
| Role in This Line | AIG’s public directory supports HNOA only as a listed component of its Manufactured Housing Program; it does not establish a broad standalone HNOA policy. [3](https://www.aig.com/home/risk-solutions/business/aig-programs "AIG Programs Insurance") (Evidence: Company-reported; scope: Role in this product is limited to the description on the linked AIG source..) | The Hartford's HNOA is a type of commercial auto coverage with two parts: hired coverage for vehicles a business rents, leases or borrows, and non-owned coverage for employees using their own vehicles for business, layered on top of the employee's personal auto policy. [7](https://www.thehartford.com/commercial-auto-insurance/hired-non-owned-auto "Hired and Non-Owned Vehicle Insurance | HNOA") (Evidence: Company-reported; scope: HNOA product page as read 2026-09-23..) |
| Who It’s For | AIG lists hired and non-owned auto only in its Manufactured Housing Program for manufactured-home communities, certain RV parks/destination resorts, retail manufactured-housing dealers and recreational-unit dealers (excluding RV dealers). This is not general HNOA eligibility. [3](https://www.aig.com/home/risk-solutions/business/aig-programs "AIG Programs Insurance") (Evidence: Company-reported; scope: Audience is the segment AIG names on the linked source; this is not an underwriting decision, quote or guarantee of availability..) | The Hartford recommends HNOA for businesses that rent or borrow vehicles for work, or whose employees use personal vehicles for business errands like deliveries or client meetings. [7](https://www.thehartford.com/commercial-auto-insurance/hired-non-owned-auto "Hired and Non-Owned Vehicle Insurance | HNOA") (Evidence: Company-reported; scope: HNOA product page as read 2026-09-23..) |
| Coverage Features | AIG lists Hired and Non-Owned Auto as a coverage component of the named Manufactured Housing Program. The directory does not define covered drivers, vehicles, use, limits or exclusions. [3](https://www.aig.com/home/risk-solutions/business/aig-programs "AIG Programs Insurance") (Evidence: Company-reported; scope: AIG’s public product description is not the policy. Actual entitlement depends on the applicable issued form, endorsements and declarations..) | The Hartford says HNOA helps pay bodily injury costs (medical, lost income, funeral, legal/settlement) and property damage costs (vehicle repairs, legal/settlement, replacement) up to policy limits. It does not cover damage to the hired or non-owned vehicle itself, injuries to the business's own staff, property theft from the vehicle, normal wear and tear, or accidents during personal (non-business) use. [7](https://www.thehartford.com/commercial-auto-insurance/hired-non-owned-auto "Hired and Non-Owned Vehicle Insurance | HNOA") (Evidence: Company-reported; scope: HNOA product page as read 2026-09-23. General coverage description; the issued policy controls..) |
| Limits and Retentions | No HNOA limit, deductible or covered-auto schedule appears in the directory. Confirm these in the program quote and issued form. [3](https://www.aig.com/home/risk-solutions/business/aig-programs "AIG Programs Insurance") (Evidence: Not publicly disclosed; scope: This statement reports only what the linked public source discloses and does not substitute for a quote or issued policy..) | The Hartford says non-owned auto coverage cost depends on claims history, vehicle value, employee driving history and how often vehicles are rented for business; the page does not publish standard liability limits. [7](https://www.thehartford.com/commercial-auto-insurance/hired-non-owned-auto "Hired and Non-Owned Vehicle Insurance | HNOA") (Evidence: Not publicly disclosed; scope: HNOA product page as read 2026-09-23 (page last updated by The Hartford August 27, 2026); cost factors, not a coverage limit..) |
| Risk Services | AIG describes Program Administrator support, underwriting, claims and loss-control resources for its programs. The page does not state account-level HNOA claims handling or services beyond those program-wide descriptions. [3](https://www.aig.com/home/risk-solutions/business/aig-programs "AIG Programs Insurance") (Evidence: Company-reported; scope: The linked page describes company-reported support; specific account services and third-party arrangements must be confirmed..) | Confirm in your quote. |
| How to Apply | Confirm in your quote. | Like standard commercial auto, HNOA is not currently sold online for small businesses; The Hartford directs buyers to a local agency or its partner Tivly for a quote. [7](https://www.thehartford.com/commercial-auto-insurance/hired-non-owned-auto "Hired and Non-Owned Vehicle Insurance | HNOA") (Evidence: Company-reported; scope: HNOA product page as read 2026-09-23..) |

## Full Comparison

- [AIG vs The Hartford](https://spot.insure/compare/aig-vs-the-hartford): all coverage lines, business roles, service and claims.
- [What Is Hired and Non-Owned Auto Insurance?](https://spot.insure/coverage/hired-non-owned-auto): Hired and non-owned auto liability can protect your business when employees use personal or rented vehicles for work, but it does not cover damage to those vehicles.
- [AIG vs The Hartford Commercial Auto Insurance](https://spot.insure/compare/aig-vs-the-hartford/commercial-auto)
- [AIG vs The Hartford Commercial Property Insurance](https://spot.insure/compare/aig-vs-the-hartford/commercial-property)
- [AIG vs The Hartford Crime Insurance](https://spot.insure/compare/aig-vs-the-hartford/crime)
- [AIG vs The Hartford Cyber Insurance](https://spot.insure/compare/aig-vs-the-hartford/cyber)
- [AIG vs The Hartford D&O Insurance](https://spot.insure/compare/aig-vs-the-hartford/directors-officers)
- [AIG vs The Hartford Employment Practices Liability Insurance](https://spot.insure/compare/aig-vs-the-hartford/employment-practices)
- [AIG vs The Hartford Fiduciary Liability Insurance](https://spot.insure/compare/aig-vs-the-hartford/fiduciary)
- [AIG vs The Hartford General Liability Insurance](https://spot.insure/compare/aig-vs-the-hartford/general-liability)
- [AIG vs The Hartford Inland Marine Insurance](https://spot.insure/compare/aig-vs-the-hartford/inland-marine)
- [AIG vs The Hartford Kidnap and Ransom Insurance](https://spot.insure/compare/aig-vs-the-hartford/kidnap-ransom)
- [AIG vs The Hartford Management Liability Insurance](https://spot.insure/compare/aig-vs-the-hartford/management-liability)
- [AIG vs The Hartford Professional Liability (E&O) Insurance](https://spot.insure/compare/aig-vs-the-hartford/professional-errors-omissions)
- [AIG vs The Hartford Workers’ Compensation Insurance](https://spot.insure/compare/aig-vs-the-hartford/workers-compensation)
- [AIG vs Amelia Risk Hired and Non-Owned Auto Insurance](https://spot.insure/compare/aig-vs-amelia-risk/hired-non-owned-auto)
- [AIG vs Beazley Hired and Non-Owned Auto Insurance](https://spot.insure/compare/aig-vs-beazley/hired-non-owned-auto)
- [AIG vs CNA Hired and Non-Owned Auto Insurance](https://spot.insure/compare/aig-vs-cna/hired-non-owned-auto)
- [AIG vs Corgi Hired and Non-Owned Auto Insurance](https://spot.insure/compare/aig-vs-corgi/hired-non-owned-auto)
- [AIG vs Founder Shield Hired and Non-Owned Auto Insurance](https://spot.insure/compare/aig-vs-foundershield/hired-non-owned-auto)
- [AIG vs Foxquilt Hired and Non-Owned Auto Insurance](https://spot.insure/compare/aig-vs-foxquilt/hired-non-owned-auto)

## Sources

### AIG

1. [Investor Relations](https://www.aig.com/investor-relations). American International Group, Inc. (AIG); About AIG and legal footer; lines 244–246 and 327–331. Accessed 2026-09-28.
2. [Business](https://www.aig.com/home/risk-solutions/business). AIG US; Surplus Lines heading and paragraph, lines 357–359. Accessed 2026-09-28.
3. [AIG Programs Insurance](https://www.aig.com/home/risk-solutions/business/aig-programs). AIG; Official AIG program directory, lines 510–525: Manufactured Housing audience, Hired and Non-Owned Auto coverage listing, and Nationwide program location; lines 242–284 describe program administration and services; policy terms caveat at line 680.. Accessed 2026-09-30.

### The Hartford

4. [Legal Notice](https://www.thehartford.com/legal-notice). The Hartford; The Hartford Insurance Group, Inc. holding-company description; no representation that all products are available in all locations; P&C writing-company table as of December 31, 2025 including Hartford Fire (NAIC 19682) and Hartford Underwriters (NAIC 30104); life writing companies including Hartford Life and Accident (NAIC 70815). Accessed 2026-09-16.
5. [SaaS Insurance for Your Business](https://www.thehartford.com/business-insurance/saas-insurance). The Hartford; Audience list (software startups, SaaS, IT consulting); Get a Business Owner’s Policy; What Is Business Owner’s Policy Insurance?; general liability introduction and Get a Quote; Get Commercial Property Insurance; Commercial Property Insurance for Your Business; Benefits of The Hartford’s WC Insurance for Employers and Employees; cyber insurance and data breach descriptions; Get a quote for cyber insurance; EPLI introduction and Private Choice Premier; add-ons (workers’ compensation, data breach, commercial auto); technology professional liability mention; small-business availability banner; industry-average premium footnote; footnote 2 state restrictions; footer product-availability disclosure. Accessed 2026-09-16.
6. [Find a Local Insurance Agent](https://www.thehartford.com/find-an-agent). The Hartford; Small-business and midsize agent locators; FAQ that buyers can purchase without an agent by calling or quoting online; statement that agents may charge fees. Accessed 2026-09-16.
7. [Hired and Non-Owned Vehicle Insurance | HNOA](https://www.thehartford.com/commercial-auto-insurance/hired-non-owned-auto). The Hartford; What Is Hired and Non-Owned Auto Insurance?; What Are Considered Non-Owned Vehicles?; What Is Considered a Hired Auto?; What Does Hired and Non-Owned Vehicle Insurance Cover?; What Is Not Covered; Do You Need Hired and Non-Owned Auto Coverage?; What Does Non-Owned Auto Coverage Cost?. Accessed 2026-09-23.

### Hired and Non-Owned Auto Insurance Guide

8. [Commercial Insurance Guide](https://www.insurance.ca.gov/01-consumers/105-type/95-guides/09-comm/commercialguide.cfm). California Department of Insurance; Commercial General Liability; Commercial Automobile; What Should I Expect from a Broker-Agent?; How Are Commercial Policies Rated?. Accessed 2026-09-16.
9. [Non-Owned Auto Liability Insurance](https://www.hiscox.com/small-business-insurance/business-owner-insurance/non-owned-auto-liability). Hiscox; What is covered?; Who is covered; What the policy does not cover. Accessed 2026-09-16.
10. [Business Auto Coverage Form](https://nationalgeneral.com/forms_catalog/CA0001_10012013.pdf). ISO; hosted by National General; I.A p.1; II.A pp.2–3; II.B pp.3–4; III pp.4–6; IV.B.5 p.7. Accessed 2026-09-16.

Updated 2026-09-30. Spot, a product of Tools for Enlightenment, publishes this research and works in the commercial insurance market. The comparison applies the same criteria to both providers. [Editorial policy](https://spot.insure/editorial-policy). To suggest a correction, [contact Spot](https://spot.insure/contact) with the page URL and supporting source.

## AIG Reviews

Review Score: 4.4 / 10 from 2 rated sources, equally weighted.

Customer ratings for AIG are low: Trustpilot shows 1.9 out of 5 from 252 reviews, and NerdWallet gives 2.5 stars and notes more claims complaints than expected. These pages cover many AIG products and countries, so they only loosely describe business insurance.

- NerdWallet: NerdWallet editorial rating 2.5 (stars). NerdWallet’s editorial business-insurance comparison; the AIG entry concerns commercial liability and property insurance, not a quantified policyholder-review sample. The page’s complaint statement and 2.5-star editorial rating are source-specific and must not be recast as a consumer average. Checked 2026-09-29. [Business Insurance: Get Quotes and Coverage Today](https://www.nerdwallet.com/business/insurance/best)
- Trustpilot: Trustpilot TrustScore 1.9 (out of 5); 252 reviews. Consumer reviews on aig.com’s Trustpilot profile span products and countries, including personal, travel, device/service and other experiences; they do not isolate U.S. commercial-P&C policyholders or a single issuing insurer. Checked 2026-09-29. [AIG Reviews](https://www.trustpilot.com/review/aig.com)
- ConsumerAffairs: ConsumerAffairs average 1.0 (out of 5); 274 reviews. ConsumerAffairs page titled AIG Life Insurance Reviews, updated 2026-08-14. The page mixes life and high-net-worth home references and reviewers may describe other AIG relationships; it is not a commercial-P&C-only population. Checked 2026-09-29. [AIG Life Insurance Reviews](https://www.consumeraffairs.com/insurance/aig_life.html)
- BBB: Complaints shown, prior 3 years 270. BBB’s American International Group, Inc. headquarters profile and corporate-owned locations (86 listed locations); complaint data is not limited to commercial insurance or a particular risk-bearing insurer. BBB says displayed complaint text may not represent every complaint. Period: Three years ending as displayed 2026-09-29. Checked 2026-09-29. [American International Group, Inc. (AIG) BBB Complaints](https://www.bbb.org/us/ny/new-york/profile/insurance-companies/american-international-group-inc-aig-0121-1515/complaints)

Reviewed 2026-09-29. [Read the sourced review](https://spot.insure/insurance-providers/aig/reviews).

## The Hartford Reviews

Review Score: 4.9 / 10 from 5 rated sources, equally weighted.

The Hartford’s service record is mixed: NerdWallet rates it 4.5/5 but reports below-average small-business satisfaction. Low Trustpilot ratings add a service concern, although they mix policy types.

- NerdWallet: NerdWallet editorial rating 4.5 (5 stars). Editorial commercial-insurance assessment; methodology and scope belong to publisher. Period: 2026 review; accessed 2026-09-25. Checked 2026-09-25. [NerdWallet result for The Hartford](https://www.nerdwallet.com/business/insurance/learn/hartford-business-insurance)
- J.D. Power: J.D. Power commercial-lines independent-agent satisfaction index 794 (out of 1000). Study population/segment as stated; not a universal policy quality score. Period: 2022 study; accessed 2026-09-25. Checked 2026-09-25. [J.D. Power 2022 U.S. Independent Agent Satisfaction Study — commercial lines ranking](https://www.jdpower.com/sites/default/files/file/2022-10/2022134%20U.S.%20Independent%20Agent.pdf)
- Trustpilot: Trustpilot TrustScore 1.2 (5 stars); 493 reviews. Self-selected consumer aggregate; product and business/personal scope may be mixed. Period: accessed 2026-09-25. Checked 2026-09-25. [Trustpilot result for The Hartford](https://www.trustpilot.com/review/thehartford.com)
- ConsumerAffairs: ConsumerAffairs homeowners consumer rating 1.6 (5 stars); 147 reviews. Self-selected consumer aggregate; product and business/personal scope may be mixed. Period: updated 2026-09-12; accessed 2026-09-25. Checked 2026-09-25. [ConsumerAffairs result for The Hartford](https://www.consumeraffairs.com/insurance/hartford_homeowners.html)
- Google reviews via Birdeye: Birdeye office listing rating from Google reviews 1.0 (5 stars); 10 reviews. One Schaumburg, Illinois insurance office listing; not firmwide. Birdeye shows Google as review origin (10) and Birdeye-native reviews (0), so counts are syndicated Google reviews, not independent Birdeye reviews. Visible reviews mix business, personal, and employee-benefit claims. Period: accessed 2026-09-25. Checked 2026-09-25. [The Hartford office, Schaumburg, IL — Birdeye listing of Google reviews](https://reviews.birdeye.com/the-hartford-176946619436860)

Reviewed 2026-09-25. [Read the sourced review](https://spot.insure/insurance-providers/the-hartford/reviews).

## Agent and Developer Resources

- [Markdown page](https://spot.insure/compare/aig-vs-the-hartford/hired-non-owned-auto.md)
- [Developer resources](https://spot.insure/developers)
- [Public MCP server](https://spot.insure/mcp)
- [MCP server manifest](https://spot.insure/server.json)
- [OpenAPI description](https://spot.insure/openapi.json)
- [Public page index](https://spot.insure/llms.txt)
