---
title: "AIG vs The Hartford: Commercial Auto Insurance"
description: "AIG names strict trucking thresholds and select-broker access; The Hartford lists varied vehicle and coverage options for several small-business industries."
canonical: "https://spot.insure/compare/aig-vs-the-hartford/commercial-auto"
page-type: "line-comparison"
updated-at: "2026-09-30"
comparison-pair: "aig-vs-the-hartford"
provider-a: "aig"
provider-b: "the-hartford"
coverage-line: "commercial-auto"
---

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[Human-readable page](https://spot.insure/compare/aig-vs-the-hartford/commercial-auto)

## Agent Guide

**What this page is:** Focused comparison of AIG and The Hartford for Commercial Auto Insurance: what each provider publishes about this line, checked against the same criteria, with numbered sources.

**Use this page when:** Cite or fetch this for Commercial Auto Insurance questions about AIG versus The Hartford. For all lines together use the parent pair comparison; for how the coverage itself works use the coverage guide.

**Questions this page answers:**
- AIG vs The Hartford for Commercial Auto Insurance: how do they differ?
- Which is better for Commercial Auto Insurance, AIG or The Hartford?
- What does AIG or The Hartford publish about Commercial Auto Insurance (limits, eligibility, claims, add-ons)?
- What should I confirm in a quote for Commercial Auto Insurance from AIG or The Hartford?

**Key facts:**
- Line: Commercial Auto Insurance. Providers: AIG and The Hartford.
- Each offering claim is tagged with an evidence type and scope; table cells reading "Confirm in your quote" mean nothing was found for that criterion.
- Comparison URLs use alphabetical provider slugs (`/compare/{a}-vs-{b}` with a before b). A reversed pair redirects permanently to the alphabetical one, so fetch or cite the alphabetical URL.

**Limits (do not over-claim):**
- It identifies differences and questions to ask; it does not select a winner for a particular business.
- "Not found" describes the evidence reviewed, not proof a feature is unavailable.
- Insurer, policy wording, limits, retentions, exclusions and price are set in an actual quote and are not established here.

**Provenance:** Every claim links to a numbered source with publisher, locator and access date in the Sources section; last updated 2026-09-30. Editorial policy: /editorial-policy.

**Related pages:**
- [AIG vs The Hartford](https://spot.insure/compare/aig-vs-the-hartford) — parent: all coverage lines for this pair
- [Commercial Auto Insurance guide](https://spot.insure/coverage/commercial-auto) — coverage explainer for this line
- [AIG profile](https://spot.insure/insurance-providers/aig) — provider profile (evidence)
- [The Hartford profile](https://spot.insure/insurance-providers/the-hartford) — provider profile (evidence)
- [AIG vs The Hartford Commercial Property Insurance](https://spot.insure/compare/aig-vs-the-hartford/commercial-property) — sibling comparison (other line, or other pair for this line)
- [AIG vs The Hartford Crime Insurance](https://spot.insure/compare/aig-vs-the-hartford/crime) — sibling comparison (other line, or other pair for this line)
- [AIG vs The Hartford Cyber Insurance](https://spot.insure/compare/aig-vs-the-hartford/cyber) — sibling comparison (other line, or other pair for this line)
- [AIG vs The Hartford D&O Insurance](https://spot.insure/compare/aig-vs-the-hartford/directors-officers) — sibling comparison (other line, or other pair for this line)
- [AIG vs The Hartford Employment Practices Liability Insurance](https://spot.insure/compare/aig-vs-the-hartford/employment-practices) — sibling comparison (other line, or other pair for this line)
- [AIG vs The Hartford Fiduciary Liability Insurance](https://spot.insure/compare/aig-vs-the-hartford/fiduciary) — sibling comparison (other line, or other pair for this line)
- [AIG vs The Hartford General Liability Insurance](https://spot.insure/compare/aig-vs-the-hartford/general-liability) — sibling comparison (other line, or other pair for this line)
- [AIG vs The Hartford Hired and Non-Owned Auto Insurance](https://spot.insure/compare/aig-vs-the-hartford/hired-non-owned-auto) — sibling comparison (other line, or other pair for this line)
- [AIG vs The Hartford Inland Marine Insurance](https://spot.insure/compare/aig-vs-the-hartford/inland-marine) — sibling comparison (other line, or other pair for this line)
- [AIG vs The Hartford Kidnap and Ransom Insurance](https://spot.insure/compare/aig-vs-the-hartford/kidnap-ransom) — sibling comparison (other line, or other pair for this line)
- [AIG vs The Hartford Management Liability Insurance](https://spot.insure/compare/aig-vs-the-hartford/management-liability) — sibling comparison (other line, or other pair for this line)
- [AIG vs The Hartford Professional Liability (E&O) Insurance](https://spot.insure/compare/aig-vs-the-hartford/professional-errors-omissions) — sibling comparison (other line, or other pair for this line)
- [AIG vs The Hartford Workers’ Compensation Insurance](https://spot.insure/compare/aig-vs-the-hartford/workers-compensation) — sibling comparison (other line, or other pair for this line)
- [AIG vs Alliance Risk Commercial Auto Insurance](https://spot.insure/compare/aig-vs-alliance-risk/commercial-auto) — sibling comparison (other line, or other pair for this line)
- [AIG vs Aon Commercial Auto Insurance](https://spot.insure/compare/aig-vs-aon/commercial-auto) — sibling comparison (other line, or other pair for this line)
- [AIG vs The Baldwin Group Commercial Auto Insurance](https://spot.insure/compare/aig-vs-baldwin/commercial-auto) — sibling comparison (other line, or other pair for this line)
- [AIG vs biBerk Commercial Auto Insurance](https://spot.insure/compare/aig-vs-biberk/commercial-auto) — sibling comparison (other line, or other pair for this line)
- [AIG vs Chubb Commercial Auto Insurance](https://spot.insure/compare/aig-vs-chubb/commercial-auto) — sibling comparison (other line, or other pair for this line)
- [AIG vs CNA Commercial Auto Insurance](https://spot.insure/compare/aig-vs-cna/commercial-auto) — sibling comparison (other line, or other pair for this line)

# AIG vs The Hartford: How Do They Compare for Commercial Auto Insurance?

AIG names strict trucking thresholds and select-broker access; The Hartford lists varied vehicle and coverage options for several small-business industries.

## Research Scope and Use

Use this comparison to evaluate AIG and The Hartford for Commercial Auto Insurance against the same documented criteria. It identifies differences and questions to confirm; it does not select a winner for a particular business. Offering claims are what each provider publishes about this line unless marked otherwise. “Not found” describes the evidence reviewed, not proof that a feature is unavailable. Confirm the insurer, policy wording, limits, retentions, exclusions and cost in an actual quote.

## Summary

AIG targets experienced fleets of 11–250 heavy-truck units. The Hartford lists coverage options for multiple business vehicle types and routes small-business buyers to an agency or Tivly. [3](https://www.aig.com/home/risk-solutions/business/casualty/truck-insurance-group "Truck Insurance Group") [7](https://www.thehartford.com/commercial-auto-insurance "Commercial Auto Insurance Coverage")

## What Is AIG?

AIG is the marketing name for American International Group, Inc.; AIG says its insurance products are written or provided by subsidiaries or affiliates. Its U.S. business pages list commercial casualty, property, cyber, management and professional liability, and specialty programs, but a brand-level page does not identify the insurer for a particular policy. [1](https://www.aig.com/investor-relations "Investor Relations") [2](https://www.aig.com/home/risk-solutions/business "Business")

[AIG profile](https://spot.insure/insurance-providers/aig)

## What Is The Hartford?

The Hartford suits SaaS and software small businesses seeking a BOP and an online quote; buyers needing commercial auto through self-service or built-in California EPL coverage should use another route. Eligible small-business quotes can start online in minutes. [4](https://www.thehartford.com/legal-notice "Legal Notice") [5](https://www.thehartford.com/business-insurance/saas-insurance "SaaS Insurance for Your Business") [6](https://www.thehartford.com/find-an-agent "Find a Local Insurance Agent")

[The Hartford profile](https://spot.insure/insurance-providers/the-hartford)

## What Is Commercial Auto Insurance?

Commercial auto suits businesses that use vehicles for work and need liability protection; damage to your own vehicles is a separate coverage choice. If employees drive personal or rented cars, check how those trips are handled. [8](https://www.insurance.ca.gov/01-consumers/105-type/95-guides/09-comm/commercialguide.cfm "Commercial Insurance Guide") [9](https://content.naic.org/insurance-topics/auto-insurance "Auto Insurance") [10](https://www.iii.org/publication/insuring-your-business-small-business-owners-guide-to-insurance/specific-coverages/business-vehicle-insurance "Business Vehicle Insurance") [11](https://nationalgeneral.com/forms_catalog/CA0001_10012013.pdf "Business Auto Coverage Form")

## Key Differences in Commercial Auto Insurance

### Specialized fleet criteria and small-business vehicle options

AIG describes for-hire trucking fleets with vehicles above 26,000 pounds, 11–250 power units, predominantly Class A/B CDL drivers, and at least four operating years. The Hartford names businesses such as consulting, retail, technology, and restaurants, with cars, vans, pickups, box trucks, and utility trucks among covered vehicle types. A small fleet should compare the actual vehicle and industry appetite in a quote; The Hartford’s broader examples do not guarantee eligibility, and AIG’s published range is specific. [3](https://www.aig.com/home/risk-solutions/business/casualty/truck-insurance-group "Truck Insurance Group") [7](https://www.thehartford.com/commercial-auto-insurance "Commercial Auto Insurance Coverage")

### Coverage menu and quote channel

AIG lists admitted liability and physical-damage products for its trucking segment and access through select brokers. The Hartford lists liability, collision, comprehensive, medical payments, uninsured/underinsured motorist, and rental-car options, but says small businesses cannot currently buy its commercial-auto policy online; it directs them to a local agency or Tivly. Ask both for the specific policy terms and confirm whether the channel can quote your type of truck. [3](https://www.aig.com/home/risk-solutions/business/casualty/truck-insurance-group "Truck Insurance Group") [7](https://www.thehartford.com/commercial-auto-insurance "Commercial Auto Insurance Coverage")

## What to Confirm in Commercial Auto Insurance Quotes

- Ask the AIG broker which liability and physical-damage forms are available for your exact fleet. [3](https://www.aig.com/home/risk-solutions/business/casualty/truck-insurance-group "Truck Insurance Group")
- Ask The Hartford which listed options are included, which are endorsements, and who will issue and service the quote. [7](https://www.thehartford.com/commercial-auto-insurance "Commercial Auto Insurance Coverage")

## Offering Details

| Criteria | AIG Truck Insurance Group Commercial Auto | The Hartford Commercial Auto Insurance |
| --- | --- | --- |
| Role in This Line | AIG describes itself as providing admitted automobile liability and physical-damage insurance to a specifically scoped for-hire trucking segment; the page does not identify the insurer subsidiary for a particular quote. [3](https://www.aig.com/home/risk-solutions/business/casualty/truck-insurance-group "Truck Insurance Group") (Evidence: Company-reported; scope: Role in this product is limited to the description on the linked AIG source..) | The Hartford's commercial auto insurance helps cover property damage and medical expenses when a business or its employees cause an accident using company vehicles. [7](https://www.thehartford.com/commercial-auto-insurance "Commercial Auto Insurance Coverage") (Evidence: Company-reported; scope: Commercial auto product page as read 2026-09-23..) |
| Who It’s For | AIG scopes this commercial-auto offer to small and midsize for-hire trucking companies with heavy vehicles above 26,000 pounds, fleets of 11–250 power units, predominantly Class A/B CDL drivers and at least four years of operating experience. AIG says access is through select brokers. [3](https://www.aig.com/home/risk-solutions/business/casualty/truck-insurance-group "Truck Insurance Group") (Evidence: Company-reported; scope: Audience is the segment AIG names on the linked source; this is not an underwriting decision, quote or guarantee of availability..) | The Hartford says coverage requirements vary by state, and names industries it targets: beauty shops, consulting, photography, retail, technology and restaurants; covered vehicle types include cars, commercial cargo vans, commercial trucks, pickup trucks, box trucks and service utility trucks. [7](https://www.thehartford.com/commercial-auto-insurance "Commercial Auto Insurance Coverage") (Evidence: Company-reported; scope: Commercial auto product page as read 2026-09-23..) |
| Coverage Features | AIG lists admitted automobile liability and physical-damage products for the stated for-hire truck segment. It does not publish a buyer’s vehicle schedule, covered causes, territory, or policy endorsements on this page. [3](https://www.aig.com/home/risk-solutions/business/casualty/truck-insurance-group "Truck Insurance Group") (Evidence: Company-reported; scope: AIG’s public product description is not the policy. Actual entitlement depends on the applicable issued form, endorsements and declarations..) | The Hartford lists common commercial auto coverage options: bodily injury liability, property damage liability, drive-other-car coverage for executives, collision, comprehensive, medical payments, uninsured/underinsured motorist, and rental car coverage. It excludes unrelated medical expenses, contents inside the vehicle, accidents in an employee's personal vehicle for personal reasons, and rental-vehicle repair costs while a company vehicle is being fixed. [7](https://www.thehartford.com/commercial-auto-insurance "Commercial Auto Insurance Coverage") (Evidence: Company-reported; scope: Commercial auto product page as read 2026-09-23. General coverage description; the issued policy controls..) |
| Limits and Retentions | AIG says liability deductibles may be offered up to $50,000. This is a stated underwriting option, not a standard deductible or limit for a specific policy. [3](https://www.aig.com/home/risk-solutions/business/casualty/truck-insurance-group "Truck Insurance Group") (Evidence: Not publicly disclosed; scope: This statement reports only what the linked public source discloses and does not substitute for a quote or issued policy..) | The Hartford reports average commercial auto costs of about $574 a month ($6,884 a year) for its customers; the page does not publish standard liability limits, which it says depend on business type, vehicle type, driving records, cargo and location. [7](https://www.thehartford.com/commercial-auto-insurance "Commercial Auto Insurance Coverage") (Evidence: Company-reported; scope: Company-reported average as of 2026-09-23 (page last updated by The Hartford August 27, 2026); not a coverage limit..) |
| Risk Services | AIG describes a broker-facing appetite platform, trucking risk-control consulting, fleet-safety and DOT-compliance support, and a 24/7 incident-management hotline. These services do not expand policy coverage. [3](https://www.aig.com/home/risk-solutions/business/casualty/truck-insurance-group "Truck Insurance Group") (Evidence: Company-reported; scope: The linked page describes company-reported support; specific account services and third-party arrangements must be confirmed..) | Confirm in your quote. |
| How to Apply | Confirm in your quote. | The Hartford does not currently sell commercial auto coverage online for small businesses; it directs buyers to a local agency or to its partner Tivly for a quote instead of a self-serve online flow. [7](https://www.thehartford.com/commercial-auto-insurance "Commercial Auto Insurance Coverage") (Evidence: Company-reported; scope: Commercial auto product page as read 2026-09-23..) |

## Full Comparison

- [AIG vs The Hartford](https://spot.insure/compare/aig-vs-the-hartford): all coverage lines, business roles, service and claims.
- [What Is Commercial Auto Insurance?](https://spot.insure/coverage/commercial-auto): Commercial auto covers liability from vehicles used for work, with vehicle damage and employee personal or rented cars requiring separate quote checks.
- [AIG vs The Hartford Commercial Property Insurance](https://spot.insure/compare/aig-vs-the-hartford/commercial-property)
- [AIG vs The Hartford Crime Insurance](https://spot.insure/compare/aig-vs-the-hartford/crime)
- [AIG vs The Hartford Cyber Insurance](https://spot.insure/compare/aig-vs-the-hartford/cyber)
- [AIG vs The Hartford D&O Insurance](https://spot.insure/compare/aig-vs-the-hartford/directors-officers)
- [AIG vs The Hartford Employment Practices Liability Insurance](https://spot.insure/compare/aig-vs-the-hartford/employment-practices)
- [AIG vs The Hartford Fiduciary Liability Insurance](https://spot.insure/compare/aig-vs-the-hartford/fiduciary)
- [AIG vs The Hartford General Liability Insurance](https://spot.insure/compare/aig-vs-the-hartford/general-liability)
- [AIG vs The Hartford Hired and Non-Owned Auto Insurance](https://spot.insure/compare/aig-vs-the-hartford/hired-non-owned-auto)
- [AIG vs The Hartford Inland Marine Insurance](https://spot.insure/compare/aig-vs-the-hartford/inland-marine)
- [AIG vs The Hartford Kidnap and Ransom Insurance](https://spot.insure/compare/aig-vs-the-hartford/kidnap-ransom)
- [AIG vs The Hartford Management Liability Insurance](https://spot.insure/compare/aig-vs-the-hartford/management-liability)
- [AIG vs The Hartford Professional Liability (E&O) Insurance](https://spot.insure/compare/aig-vs-the-hartford/professional-errors-omissions)
- [AIG vs The Hartford Workers’ Compensation Insurance](https://spot.insure/compare/aig-vs-the-hartford/workers-compensation)
- [AIG vs Alliance Risk Commercial Auto Insurance](https://spot.insure/compare/aig-vs-alliance-risk/commercial-auto)
- [AIG vs Aon Commercial Auto Insurance](https://spot.insure/compare/aig-vs-aon/commercial-auto)
- [AIG vs The Baldwin Group Commercial Auto Insurance](https://spot.insure/compare/aig-vs-baldwin/commercial-auto)
- [AIG vs biBerk Commercial Auto Insurance](https://spot.insure/compare/aig-vs-biberk/commercial-auto)
- [AIG vs Chubb Commercial Auto Insurance](https://spot.insure/compare/aig-vs-chubb/commercial-auto)
- [AIG vs CNA Commercial Auto Insurance](https://spot.insure/compare/aig-vs-cna/commercial-auto)

## Sources

### AIG

1. [Investor Relations](https://www.aig.com/investor-relations). American International Group, Inc. (AIG); About AIG and legal footer; lines 244–246 and 327–331. Accessed 2026-09-28.
2. [Business](https://www.aig.com/home/risk-solutions/business). AIG US; Surplus Lines heading and paragraph, lines 357–359. Accessed 2026-09-28.
3. [Truck Insurance Group](https://www.aig.com/home/risk-solutions/business/casualty/truck-insurance-group). AIG; Official AIG Truck Insurance Group page: admitted auto liability and physical-damage products; stated heavy-vehicle, fleet-size, driver and operating-experience criteria; select-broker channel, underwriting platform and risk services.. Accessed 2026-09-30.

### The Hartford

4. [Legal Notice](https://www.thehartford.com/legal-notice). The Hartford; The Hartford Insurance Group, Inc. holding-company description; no representation that all products are available in all locations; P&C writing-company table as of December 31, 2025 including Hartford Fire (NAIC 19682) and Hartford Underwriters (NAIC 30104); life writing companies including Hartford Life and Accident (NAIC 70815). Accessed 2026-09-16.
5. [SaaS Insurance for Your Business](https://www.thehartford.com/business-insurance/saas-insurance). The Hartford; Audience list (software startups, SaaS, IT consulting); Get a Business Owner’s Policy; What Is Business Owner’s Policy Insurance?; general liability introduction and Get a Quote; Get Commercial Property Insurance; Commercial Property Insurance for Your Business; Benefits of The Hartford’s WC Insurance for Employers and Employees; cyber insurance and data breach descriptions; Get a quote for cyber insurance; EPLI introduction and Private Choice Premier; add-ons (workers’ compensation, data breach, commercial auto); technology professional liability mention; small-business availability banner; industry-average premium footnote; footnote 2 state restrictions; footer product-availability disclosure. Accessed 2026-09-16.
6. [Find a Local Insurance Agent](https://www.thehartford.com/find-an-agent). The Hartford; Small-business and midsize agent locators; FAQ that buyers can purchase without an agent by calling or quoting online; statement that agents may charge fees. Accessed 2026-09-16.
7. [Commercial Auto Insurance Coverage](https://www.thehartford.com/commercial-auto-insurance). The Hartford; Banner: The Hartford does not currently offer this coverage online for small businesses; What Does Commercial Auto Insurance Cover?; What Is Not Covered?; What Types of Vehicles Are Covered?; Do I Need Commercial Auto Insurance?; How Much Does Commercial Auto Insurance Cost?. Accessed 2026-09-23.

### Commercial Auto Insurance Guide

8. [Commercial Insurance Guide](https://www.insurance.ca.gov/01-consumers/105-type/95-guides/09-comm/commercialguide.cfm). California Department of Insurance; Commercial Automobile: Coverage, Classification and Limits. Accessed 2026-09-16.
9. [Auto Insurance](https://content.naic.org/insurance-topics/auto-insurance). NAIC; Coverages. Accessed 2026-09-16.
10. [Business Vehicle Insurance](https://www.iii.org/publication/insuring-your-business-small-business-owners-guide-to-insurance/specific-coverages/business-vehicle-insurance). Insurance Information Institute; Will My Personal Auto Policy Cover Business Use?; What Vehicles Are Covered?; What Coverage Do I Need if Employees Drive Their Personal Vehicles for Business?; Does a Business Umbrella Cover Autos?; Do I Need a Business Auto Policy?; Be Sure the Right Insured Is on the Policy. Accessed 2026-09-16.
11. [Business Auto Coverage Form](https://nationalgeneral.com/forms_catalog/CA0001_10012013.pdf). Insurance Services Office, Inc.; hosted by National General; I.A, printed/PDF page 1; II.A.1, printed/PDF page 2; III.C–D, printed/PDF page 6; II.B.6, printed/PDF page 3; III.B.3, printed/PDF page 6. Accessed 2026-09-16.

Updated 2026-09-30. Spot, a product of Tools for Enlightenment, publishes this research and works in the commercial insurance market. The comparison applies the same criteria to both providers. [Editorial policy](https://spot.insure/editorial-policy). To suggest a correction, [contact Spot](https://spot.insure/contact) with the page URL and supporting source.

## AIG Reviews

Review Score: 4.4 / 10 from 2 rated sources, equally weighted.

Customer ratings for AIG are low: Trustpilot shows 1.9 out of 5 from 252 reviews, and NerdWallet gives 2.5 stars and notes more claims complaints than expected. These pages cover many AIG products and countries, so they only loosely describe business insurance.

- NerdWallet: NerdWallet editorial rating 2.5 (stars). NerdWallet’s editorial business-insurance comparison; the AIG entry concerns commercial liability and property insurance, not a quantified policyholder-review sample. The page’s complaint statement and 2.5-star editorial rating are source-specific and must not be recast as a consumer average. Checked 2026-09-29. [Business Insurance: Get Quotes and Coverage Today](https://www.nerdwallet.com/business/insurance/best)
- Trustpilot: Trustpilot TrustScore 1.9 (out of 5); 252 reviews. Consumer reviews on aig.com’s Trustpilot profile span products and countries, including personal, travel, device/service and other experiences; they do not isolate U.S. commercial-P&C policyholders or a single issuing insurer. Checked 2026-09-29. [AIG Reviews](https://www.trustpilot.com/review/aig.com)
- ConsumerAffairs: ConsumerAffairs average 1.0 (out of 5); 274 reviews. ConsumerAffairs page titled AIG Life Insurance Reviews, updated 2026-08-14. The page mixes life and high-net-worth home references and reviewers may describe other AIG relationships; it is not a commercial-P&C-only population. Checked 2026-09-29. [AIG Life Insurance Reviews](https://www.consumeraffairs.com/insurance/aig_life.html)
- BBB: Complaints shown, prior 3 years 270. BBB’s American International Group, Inc. headquarters profile and corporate-owned locations (86 listed locations); complaint data is not limited to commercial insurance or a particular risk-bearing insurer. BBB says displayed complaint text may not represent every complaint. Period: Three years ending as displayed 2026-09-29. Checked 2026-09-29. [American International Group, Inc. (AIG) BBB Complaints](https://www.bbb.org/us/ny/new-york/profile/insurance-companies/american-international-group-inc-aig-0121-1515/complaints)

Reviewed 2026-09-29. [Read the sourced review](https://spot.insure/insurance-providers/aig/reviews).

## The Hartford Reviews

Review Score: 4.9 / 10 from 5 rated sources, equally weighted.

The Hartford’s service record is mixed: NerdWallet rates it 4.5/5 but reports below-average small-business satisfaction. Low Trustpilot ratings add a service concern, although they mix policy types.

- NerdWallet: NerdWallet editorial rating 4.5 (5 stars). Editorial commercial-insurance assessment; methodology and scope belong to publisher. Period: 2026 review; accessed 2026-09-25. Checked 2026-09-25. [NerdWallet result for The Hartford](https://www.nerdwallet.com/business/insurance/learn/hartford-business-insurance)
- J.D. Power: J.D. Power commercial-lines independent-agent satisfaction index 794 (out of 1000). Study population/segment as stated; not a universal policy quality score. Period: 2022 study; accessed 2026-09-25. Checked 2026-09-25. [J.D. Power 2022 U.S. Independent Agent Satisfaction Study — commercial lines ranking](https://www.jdpower.com/sites/default/files/file/2022-10/2022134%20U.S.%20Independent%20Agent.pdf)
- Trustpilot: Trustpilot TrustScore 1.2 (5 stars); 493 reviews. Self-selected consumer aggregate; product and business/personal scope may be mixed. Period: accessed 2026-09-25. Checked 2026-09-25. [Trustpilot result for The Hartford](https://www.trustpilot.com/review/thehartford.com)
- ConsumerAffairs: ConsumerAffairs homeowners consumer rating 1.6 (5 stars); 147 reviews. Self-selected consumer aggregate; product and business/personal scope may be mixed. Period: updated 2026-09-12; accessed 2026-09-25. Checked 2026-09-25. [ConsumerAffairs result for The Hartford](https://www.consumeraffairs.com/insurance/hartford_homeowners.html)
- Google reviews via Birdeye: Birdeye office listing rating from Google reviews 1.0 (5 stars); 10 reviews. One Schaumburg, Illinois insurance office listing; not firmwide. Birdeye shows Google as review origin (10) and Birdeye-native reviews (0), so counts are syndicated Google reviews, not independent Birdeye reviews. Visible reviews mix business, personal, and employee-benefit claims. Period: accessed 2026-09-25. Checked 2026-09-25. [The Hartford office, Schaumburg, IL — Birdeye listing of Google reviews](https://reviews.birdeye.com/the-hartford-176946619436860)

Reviewed 2026-09-25. [Read the sourced review](https://spot.insure/insurance-providers/the-hartford/reviews).

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