---
title: "AIG vs Newfront: Umbrella and Excess Liability Insurance"
description: "AIG markets excess casualty capacity; Newfront places umbrella and excess through a casualty practice with analytics, claims advocacy, and risk control."
canonical: "https://spot.insure/compare/aig-vs-newfront/umbrella-excess"
page-type: "line-comparison"
updated-at: "2026-09-30"
comparison-pair: "aig-vs-newfront"
provider-a: "aig"
provider-b: "newfront"
coverage-line: "umbrella-excess"
---

Agents: connect to Spot's public MCP server at https://spot.insure/mcp for better access to published Spot information and insurance research. Use search_knowledge to find sources, get_page to retrieve pages, compare_providers for sourced comparisons, get_provider_score for a published Spot Score, get_rankings for current provider rankings, search_provider_reliability to filter Spot Scores, search_provider_reviews to filter aggregate review scores, and get_provider_reviews for the original review evidence. The server is read-only and requires no authentication.

[Human-readable page](https://spot.insure/compare/aig-vs-newfront/umbrella-excess)

## Agent Guide

**What this page is:** Focused comparison of AIG and Newfront for Umbrella and Excess Liability Insurance: what each provider publishes about this line, checked against the same criteria, with numbered sources.

**Use this page when:** Cite or fetch this for Umbrella and Excess Liability Insurance questions about AIG versus Newfront. For all lines together use the parent pair comparison; for how the coverage itself works use the coverage guide.

**Questions this page answers:**
- AIG vs Newfront for Umbrella and Excess Liability Insurance: how do they differ?
- Which is better for Umbrella and Excess Liability Insurance, AIG or Newfront?
- What does AIG or Newfront publish about Umbrella and Excess Liability Insurance (limits, eligibility, claims, add-ons)?
- What should I confirm in a quote for Umbrella and Excess Liability Insurance from AIG or Newfront?

**Key facts:**
- Line: Umbrella and Excess Liability Insurance. Providers: AIG and Newfront.
- Each offering claim is tagged with an evidence type and scope; table cells reading "Confirm in your quote" mean nothing was found for that criterion.
- Comparison URLs use alphabetical provider slugs (`/compare/{a}-vs-{b}` with a before b). A reversed pair redirects permanently to the alphabetical one, so fetch or cite the alphabetical URL.

**Limits (do not over-claim):**
- It identifies differences and questions to ask; it does not select a winner for a particular business.
- "Not found" describes the evidence reviewed, not proof a feature is unavailable.
- Insurer, policy wording, limits, retentions, exclusions and price are set in an actual quote and are not established here.

**Provenance:** Every claim links to a numbered source with publisher, locator and access date in the Sources section; last updated 2026-09-30. Editorial policy: /editorial-policy.

**Related pages:**
- [AIG vs Newfront](https://spot.insure/compare/aig-vs-newfront) — parent: all coverage lines for this pair
- [Umbrella and Excess Liability Insurance guide](https://spot.insure/coverage/umbrella-excess) — coverage explainer for this line
- [AIG profile](https://spot.insure/insurance-providers/aig) — provider profile (evidence)
- [Newfront profile](https://spot.insure/insurance-providers/newfront) — provider profile (evidence)
- [AIG vs Newfront Cargo and Transit Insurance](https://spot.insure/compare/aig-vs-newfront/cargo-transit) — sibling comparison (other line, or other pair for this line)
- [AIG vs Newfront Commercial Auto Insurance](https://spot.insure/compare/aig-vs-newfront/commercial-auto) — sibling comparison (other line, or other pair for this line)
- [AIG vs Newfront Commercial Property Insurance](https://spot.insure/compare/aig-vs-newfront/commercial-property) — sibling comparison (other line, or other pair for this line)
- [AIG vs Newfront Crime Insurance](https://spot.insure/compare/aig-vs-newfront/crime) — sibling comparison (other line, or other pair for this line)
- [AIG vs Newfront Cyber Insurance](https://spot.insure/compare/aig-vs-newfront/cyber) — sibling comparison (other line, or other pair for this line)
- [AIG vs Newfront D&O Insurance](https://spot.insure/compare/aig-vs-newfront/directors-officers) — sibling comparison (other line, or other pair for this line)
- [AIG vs Newfront Employee Health Benefits](https://spot.insure/compare/aig-vs-newfront/employee-health-benefits) — sibling comparison (other line, or other pair for this line)
- [AIG vs Newfront Employment Practices Liability Insurance](https://spot.insure/compare/aig-vs-newfront/employment-practices) — sibling comparison (other line, or other pair for this line)
- [AIG vs Newfront Equipment Breakdown Insurance](https://spot.insure/compare/aig-vs-newfront/equipment-breakdown) — sibling comparison (other line, or other pair for this line)
- [AIG vs Newfront Fidelity Bonds](https://spot.insure/compare/aig-vs-newfront/fidelity-bonds) — sibling comparison (other line, or other pair for this line)
- [AIG vs Newfront Fiduciary Liability Insurance](https://spot.insure/compare/aig-vs-newfront/fiduciary) — sibling comparison (other line, or other pair for this line)
- [AIG vs Newfront General Liability Insurance](https://spot.insure/compare/aig-vs-newfront/general-liability) — sibling comparison (other line, or other pair for this line)
- [AIG vs Newfront Management Liability Insurance](https://spot.insure/compare/aig-vs-newfront/management-liability) — sibling comparison (other line, or other pair for this line)
- [AIG vs Newfront Product Liability Insurance](https://spot.insure/compare/aig-vs-newfront/product-liability) — sibling comparison (other line, or other pair for this line)
- [AIG vs Newfront Product Recall Insurance](https://spot.insure/compare/aig-vs-newfront/product-recall) — sibling comparison (other line, or other pair for this line)
- [AIG vs Newfront Professional Liability (E&O) Insurance](https://spot.insure/compare/aig-vs-newfront/professional-errors-omissions) — sibling comparison (other line, or other pair for this line)
- [AIG vs Newfront Workers’ Compensation Insurance](https://spot.insure/compare/aig-vs-newfront/workers-compensation) — sibling comparison (other line, or other pair for this line)
- [AIG vs HUB International Umbrella and Excess Liability Insurance](https://spot.insure/compare/aig-vs-hub-international/umbrella-excess) — sibling comparison (other line, or other pair for this line)
- [AIG vs Insureon Umbrella and Excess Liability Insurance](https://spot.insure/compare/aig-vs-insureon/umbrella-excess) — sibling comparison (other line, or other pair for this line)
- [AIG vs Kinro Umbrella and Excess Liability Insurance](https://spot.insure/compare/aig-vs-kinro/umbrella-excess) — sibling comparison (other line, or other pair for this line)
- [AIG vs Liberty Mutual Umbrella and Excess Liability Insurance](https://spot.insure/compare/aig-vs-liberty-mutual/umbrella-excess) — sibling comparison (other line, or other pair for this line)
- [AIG vs Markel Insurance Umbrella and Excess Liability Insurance](https://spot.insure/compare/aig-vs-markel/umbrella-excess) — sibling comparison (other line, or other pair for this line)
- [AIG vs Mylo Umbrella and Excess Liability Insurance](https://spot.insure/compare/aig-vs-mylo/umbrella-excess) — sibling comparison (other line, or other pair for this line)

# AIG vs Newfront: How Do They Compare for Umbrella and Excess Liability Insurance?

AIG markets excess casualty capacity; Newfront places umbrella and excess through a casualty practice with analytics, claims advocacy, and risk control.

## Research Scope and Use

Use this comparison to evaluate AIG and Newfront for Umbrella and Excess Liability Insurance against the same documented criteria. It identifies differences and questions to confirm; it does not select a winner for a particular business. Offering claims are what each provider publishes about this line unless marked otherwise. “Not found” describes the evidence reviewed, not proof that a feature is unavailable. Confirm the insurer, policy wording, limits, retentions, exclusions and cost in an actual quote.

## Summary

AIG describes lead, mid, and high excess positions. Newfront brokers umbrella and excess placements and describes casualty analytics and claims support; compare the proposed tower terms and services assigned to your account. [3](https://www.aig.com/home/risk-solutions/business/casualty/excess-casualty "Excess Casualty Insurance") [8](https://www.newfront.com/casualty-insurance "Casualty")

## What Is AIG?

AIG is the marketing name for American International Group, Inc.; AIG says its insurance products are written or provided by subsidiaries or affiliates. Its U.S. business pages list commercial casualty, property, cyber, management and professional liability, and specialty programs, but a brand-level page does not identify the insurer for a particular policy. [1](https://www.aig.com/investor-relations "Investor Relations") [2](https://www.aig.com/home/risk-solutions/business "Business")

[AIG profile](https://spot.insure/insurance-providers/aig)

## What Is Newfront?

Newfront suits growing and enterprise businesses seeking specialist insurance and benefits teams plus Navigator policy tools; small firms wanting an instant direct quote should compare online carriers. Its Partner Management tool is included in client service agreements. [4](https://www.newfront.com/business-insurance "Business Insurance") [5](https://www.newfront.com/total-rewards "Employee Benefits") [6](https://www.newfront.com/navigator "Newfront Navigator") [7](https://investors.wtwco.com/news-releases/news-release-details/wtw-completes-acquisition-newfront "WTW Completes Acquisition Of Newfront")

[Newfront profile](https://spot.insure/insurance-providers/newfront)

## What Is Umbrella and Excess Liability Insurance?

Umbrella or excess insurance adds liability limits above the policies named in the quote after a covered claim exhausts their limits. It may fit if a contract sets higher limits; check which primary policies are listed and any gaps between them. [9](https://www.iii.org/publication/insuring-your-business-small-business-owners-guide-to-insurance/specific-coverages/liability-insurance "Liability Insurance") [10](https://www.insurance.ca.gov/01-consumers/105-type/95-guides/09-comm/commercialguide.cfm "Commercial Insurance Guide") [11](https://www.insurance.ca.gov/0200-industry/0050-renew-license/0200-requirements/casualty/lines-of-ins.cfm "Lines of Insurance") [12](https://www.coverdash.com/coverage "Coverage Hub") [13](https://kinro.com/products "Products")

## Key Differences in Umbrella and Excess Liability Insurance

### Underwriting capacity and brokerage role

AIG markets admitted and non-admitted capacity for lead umbrella, mid-excess, and high-excess positions. Newfront places umbrella and excess with carriers through its Casualty practice rather than underwriting it. Ask Newfront which markets can offer the layer you need and ask AIG which insurer and position appear in its proposal. [3](https://www.aig.com/home/risk-solutions/business/casualty/excess-casualty "Excess Casualty Insurance") [8](https://www.newfront.com/casualty-insurance "Casualty")

### Advisory services beside policy terms

Newfront describes predictive analytics, benchmarking, claims advocacy, and integrated risk control across its casualty placements, including umbrella and excess. AIG describes in-house risk experts, claims specialists, and litigation-management strategies. Ask each team which services are included for your account; separately compare the policy’s attachment point, exclusions, and underlying forms. [3](https://www.aig.com/home/risk-solutions/business/casualty/excess-casualty "Excess Casualty Insurance") [8](https://www.newfront.com/casualty-insurance "Casualty")

## What to Confirm in Umbrella and Excess Liability Insurance Quotes

- Ask Newfront which carrier and underlying policies support the requested limit and which advisory services are included; ask AIG for the proposed layer and service team. [3](https://www.aig.com/home/risk-solutions/business/casualty/excess-casualty "Excess Casualty Insurance") [8](https://www.newfront.com/casualty-insurance "Casualty")

## Offering Details

| Criteria | AIG Excess Casualty and Lead Umbrella | Newfront Umbrella/Excess Liability |
| --- | --- | --- |
| Role in This Line | AIG markets admitted and non-admitted excess casualty capacity, including lead umbrella, mid-excess and high-excess positions. The legal insurer and structure for a specific tower are account-specific. [3](https://www.aig.com/home/risk-solutions/business/casualty/excess-casualty "Excess Casualty Insurance") (Evidence: Company-reported; scope: Role in this product is limited to the description on the linked AIG source..) | Newfront places umbrella and excess liability coverage through its Casualty practice rather than underwriting it; the practice negotiates placement structure and terms with carriers on the client's behalf. [8](https://www.newfront.com/casualty-insurance "Casualty") (Evidence: Company-reported; scope: Casualty page Our Approach and Key Coverages sections..) |
| Issuing Insurer | Confirm in your quote. | The reviewed Casualty page does not name an insurer for umbrella or excess placements; it describes 'strong carrier relationships' generally without naming a carrier. [8](https://www.newfront.com/casualty-insurance "Casualty") (Evidence: Not publicly disclosed; scope: Casualty page as read on 2026-09-23; carrier depends on the specific placement..) |
| Who It’s For | AIG describes lead umbrella, mid-excess and high-excess placements for a wide range of accounts, including small-business and corporate risks. It does not state an account-specific appetite or attachment eligibility. [3](https://www.aig.com/home/risk-solutions/business/casualty/excess-casualty "Excess Casualty Insurance") (Evidence: Company-reported; scope: Audience is the segment AIG names on the linked source; this is not an underwriting decision, quote or guarantee of availability..) | Newfront says its Casualty team protects companies of every size and scope, and lists industry verticals it serves, including construction, manufacturing, technology, and life science, without a stated minimum size or premium threshold for umbrella/excess placements specifically. [8](https://www.newfront.com/casualty-insurance "Casualty") (Evidence: Company-reported; scope: Casualty page intro and Areas of Expertise list..) |
| Coverage Features | AIG describes excess liability protection against severe liabilities and lead umbrella placements that may integrate with other casualty lines. The exact underlying policies, attachment points and follow-form terms depend on the placement. [3](https://www.aig.com/home/risk-solutions/business/casualty/excess-casualty "Excess Casualty Insurance") (Evidence: Company-reported; scope: AIG’s public product description is not the policy. Actual entitlement depends on the applicable issued form, endorsements and declarations..) | Umbrella/Excess Liability is listed as one of the Key Coverages within Newfront's Casualty practice, alongside general liability, product liability, auto liability, and workers' compensation, but the page does not describe specific attachment points or underlying-policy requirements. [8](https://www.newfront.com/casualty-insurance "Casualty") (Evidence: Company-reported; scope: Casualty page Key Coverages list; no policy form reviewed..) |
| Limits and Retentions | AIG advertises up to $75 million total capacity on an individual-account basis, subject to underwriting. This is not a standard or guaranteed limit for a buyer. [3](https://www.aig.com/home/risk-solutions/business/casualty/excess-casualty "Excess Casualty Insurance") (Evidence: Not publicly disclosed; scope: This statement reports only what the linked public source discloses and does not substitute for a quote or issued policy..) | Newfront's Casualty page does not publish umbrella or excess limit options; it describes program structuring (guaranteed cost, large deductible, self-insurance, captive) as a service rather than stating specific limit tiers. [8](https://www.newfront.com/casualty-insurance "Casualty") (Evidence: Not publicly disclosed; scope: Placement Expertise section; no limits schedule available..) |
| Risk Services | AIG describes in-house risk experts, claims specialists, litigation-management strategies and integration with domestic and foreign casualty platforms. Those services do not change policy wording. [3](https://www.aig.com/home/risk-solutions/business/casualty/excess-casualty "Excess Casualty Insurance") (Evidence: Company-reported; scope: The linked page describes company-reported support; specific account services and third-party arrangements must be confirmed..) | Newfront says its Casualty team provides predictive analytics and benchmarking, claims advocacy, and integrated risk control to reduce claim frequency and total cost of risk, which the page frames as relevant across the casualty coverages it places, including umbrella/excess. [8](https://www.newfront.com/casualty-insurance "Casualty") (Evidence: Company-reported; scope: Our Approach and The Newfront Difference sections..) |
| How to Apply | Confirm in your quote. | You engage Newfront for umbrella/excess placement by requesting a consultation through the Casualty page, led by Frannie Epps, Head of the Casualty Practice; the page does not describe an online quote or bind flow. [8](https://www.newfront.com/casualty-insurance "Casualty") (Evidence: Company-reported; scope: Casualty page call-to-action and Leadership section..) |

## Full Comparison

- [AIG vs Newfront](https://spot.insure/compare/aig-vs-newfront): all coverage lines, business roles, service and claims.
- [What Is Umbrella and Excess Liability Insurance?](https://spot.insure/coverage/umbrella-excess): Umbrella or excess insurance can add liability limits above selected underlying policies when a covered claim exceeds them; compare the schedule and any gaps.
- [AIG vs Newfront Cargo and Transit Insurance](https://spot.insure/compare/aig-vs-newfront/cargo-transit)
- [AIG vs Newfront Commercial Auto Insurance](https://spot.insure/compare/aig-vs-newfront/commercial-auto)
- [AIG vs Newfront Commercial Property Insurance](https://spot.insure/compare/aig-vs-newfront/commercial-property)
- [AIG vs Newfront Crime Insurance](https://spot.insure/compare/aig-vs-newfront/crime)
- [AIG vs Newfront Cyber Insurance](https://spot.insure/compare/aig-vs-newfront/cyber)
- [AIG vs Newfront D&O Insurance](https://spot.insure/compare/aig-vs-newfront/directors-officers)
- [AIG vs Newfront Employee Health Benefits](https://spot.insure/compare/aig-vs-newfront/employee-health-benefits)
- [AIG vs Newfront Employment Practices Liability Insurance](https://spot.insure/compare/aig-vs-newfront/employment-practices)
- [AIG vs Newfront Equipment Breakdown Insurance](https://spot.insure/compare/aig-vs-newfront/equipment-breakdown)
- [AIG vs Newfront Fidelity Bonds](https://spot.insure/compare/aig-vs-newfront/fidelity-bonds)
- [AIG vs Newfront Fiduciary Liability Insurance](https://spot.insure/compare/aig-vs-newfront/fiduciary)
- [AIG vs Newfront General Liability Insurance](https://spot.insure/compare/aig-vs-newfront/general-liability)
- [AIG vs Newfront Management Liability Insurance](https://spot.insure/compare/aig-vs-newfront/management-liability)
- [AIG vs Newfront Product Liability Insurance](https://spot.insure/compare/aig-vs-newfront/product-liability)
- [AIG vs Newfront Product Recall Insurance](https://spot.insure/compare/aig-vs-newfront/product-recall)
- [AIG vs Newfront Professional Liability (E&O) Insurance](https://spot.insure/compare/aig-vs-newfront/professional-errors-omissions)
- [AIG vs Newfront Workers’ Compensation Insurance](https://spot.insure/compare/aig-vs-newfront/workers-compensation)
- [AIG vs HUB International Umbrella and Excess Liability Insurance](https://spot.insure/compare/aig-vs-hub-international/umbrella-excess)
- [AIG vs Insureon Umbrella and Excess Liability Insurance](https://spot.insure/compare/aig-vs-insureon/umbrella-excess)
- [AIG vs Kinro Umbrella and Excess Liability Insurance](https://spot.insure/compare/aig-vs-kinro/umbrella-excess)
- [AIG vs Liberty Mutual Umbrella and Excess Liability Insurance](https://spot.insure/compare/aig-vs-liberty-mutual/umbrella-excess)
- [AIG vs Markel Insurance Umbrella and Excess Liability Insurance](https://spot.insure/compare/aig-vs-markel/umbrella-excess)
- [AIG vs Mylo Umbrella and Excess Liability Insurance](https://spot.insure/compare/aig-vs-mylo/umbrella-excess)

## Sources

### AIG

1. [Investor Relations](https://www.aig.com/investor-relations). American International Group, Inc. (AIG); About AIG and legal footer; lines 244–246 and 327–331. Accessed 2026-09-28.
2. [Business](https://www.aig.com/home/risk-solutions/business). AIG US; Surplus Lines heading and paragraph, lines 357–359. Accessed 2026-09-28.
3. [Excess Casualty Insurance](https://www.aig.com/home/risk-solutions/business/casualty/excess-casualty). AIG; Official AIG Excess Casualty page: admitted/non-admitted options, lead umbrella/mid/high excess placements, advertised per-account capacity subject to underwriting, domestic/foreign integration, risk and claims services.. Accessed 2026-09-30.

### Newfront

4. [Business Insurance](https://www.newfront.com/business-insurance). Newfront; Purpose-Built Team; Full Transparency; Streamlined Program Management. Accessed 2026-09-15.
5. [Employee Benefits](https://www.newfront.com/total-rewards). Newfront; Employee Benefits heading; Tailored Solutions; Comprehensive Expertise: Benefits, Global Benefits, Compensation and Retirement. Accessed 2026-09-16.
6. [Newfront Navigator](https://www.newfront.com/navigator). Newfront; Total Access. Real Confidence; Explore What You Can Do in Navigator; product demonstration image. Accessed 2026-09-15.
7. [WTW Completes Acquisition Of Newfront](https://investors.wtwco.com/news-releases/news-release-details/wtw-completes-acquisition-newfront). WTW; 27 January 2026 release; completion announcement and allocation of Business Insurance and Total Rewards to WTW segments. Accessed 2026-09-15.
8. [Casualty](https://www.newfront.com/casualty-insurance). Newfront; Key Coverages to Protect Your Business: Umbrella/Excess Liability; Our Approach: Market Intelligence, Placement Expertise, Risk Quantification & Optimization; Leadership: Frannie Epps. Accessed 2026-09-23.

### Umbrella and Excess Liability Insurance Guide

9. [Liability Insurance](https://www.iii.org/publication/insuring-your-business-small-business-owners-guide-to-insurance/specific-coverages/liability-insurance). Insurance Information Institute; Heading Umbrella Liability Insurance; sentence Umbrella Liability—also known as Excess Liability Insurance; underlying policies listed with limits; typically GL, auto and employers’ liability; starts when a covered loss exhausts the primary per occurrence limit; Most umbrella policies exclude EPL, professional liability, product recall, workers compensation, asbestos, pollution, war and terrorism. Accessed 2026-09-16.
10. [Commercial Insurance Guide](https://www.insurance.ca.gov/01-consumers/105-type/95-guides/09-comm/commercialguide.cfm). California Department of Insurance; Commercial Umbrella; excess over a basic liability policy; auto/CGL/WC or any liability policy can be covered; may respond if basic policy not in force or for gaps; SIR when no underlying. Accessed 2026-09-16.
11. [Lines of Insurance](https://www.insurance.ca.gov/0200-industry/0050-renew-license/0200-requirements/casualty/lines-of-ins.cfm). California Department of Insurance; Umbrella or Excess Liability Policy: excess limits over existing liability; may provide additional coverages not provided by underlying policies. Accessed 2026-09-16.
12. [Coverage Hub](https://www.coverdash.com/coverage). Coverdash; Excess & Specialty: Umbrella; Excess Liability. Accessed 2026-09-16.
13. [Products](https://kinro.com/products). Kinro; 09 Umbrella/Excess: additional limits above scheduled underlying policies; when to review; reviewed with. Accessed 2026-09-16.

Updated 2026-09-30. Spot, a product of Tools for Enlightenment, publishes this research and works in the commercial insurance market. The comparison applies the same criteria to both providers. [Editorial policy](https://spot.insure/editorial-policy). To suggest a correction, [contact Spot](https://spot.insure/contact) with the page URL and supporting source.

## AIG Reviews

Review Score: 4.4 / 10 from 2 rated sources, equally weighted.

Customer ratings for AIG are low: Trustpilot shows 1.9 out of 5 from 252 reviews, and NerdWallet gives 2.5 stars and notes more claims complaints than expected. These pages cover many AIG products and countries, so they only loosely describe business insurance.

- NerdWallet: NerdWallet editorial rating 2.5 (stars). NerdWallet’s editorial business-insurance comparison; the AIG entry concerns commercial liability and property insurance, not a quantified policyholder-review sample. The page’s complaint statement and 2.5-star editorial rating are source-specific and must not be recast as a consumer average. Checked 2026-09-29. [Business Insurance: Get Quotes and Coverage Today](https://www.nerdwallet.com/business/insurance/best)
- Trustpilot: Trustpilot TrustScore 1.9 (out of 5); 252 reviews. Consumer reviews on aig.com’s Trustpilot profile span products and countries, including personal, travel, device/service and other experiences; they do not isolate U.S. commercial-P&C policyholders or a single issuing insurer. Checked 2026-09-29. [AIG Reviews](https://www.trustpilot.com/review/aig.com)
- ConsumerAffairs: ConsumerAffairs average 1.0 (out of 5); 274 reviews. ConsumerAffairs page titled AIG Life Insurance Reviews, updated 2026-08-14. The page mixes life and high-net-worth home references and reviewers may describe other AIG relationships; it is not a commercial-P&C-only population. Checked 2026-09-29. [AIG Life Insurance Reviews](https://www.consumeraffairs.com/insurance/aig_life.html)
- BBB: Complaints shown, prior 3 years 270. BBB’s American International Group, Inc. headquarters profile and corporate-owned locations (86 listed locations); complaint data is not limited to commercial insurance or a particular risk-bearing insurer. BBB says displayed complaint text may not represent every complaint. Period: Three years ending as displayed 2026-09-29. Checked 2026-09-29. [American International Group, Inc. (AIG) BBB Complaints](https://www.bbb.org/us/ny/new-york/profile/insurance-companies/american-international-group-inc-aig-0121-1515/complaints)

Reviewed 2026-09-29. [Read the sourced review](https://spot.insure/insurance-providers/aig/reviews).

## Newfront Reviews

Review Score: 10.0 / 10 from 1 rated source, equally weighted.

Newfront has too little firmwide customer feedback for a reliable review verdict. An individual agent’s BBB grade does not establish the wider company’s service quality.

- BBB: BBB grade A (BBB letter grade). BBB profile for Ryan Tice | Newfront Insurance at a San Francisco address. Individual-producer/local listing, not Newfront Insurance Services company-wide. BBB profile displays A grade and says not BBB Accredited; grade is not customer stars. Period: File opened 2023-12-22; accessed 2026-09-25. Checked 2026-09-25. [Ryan Tice | Newfront Insurance | BBB](https://www.bbb.org/us/ca/san-francisco/profile/insurance-agency/ryan-tice---newfront-insurance-1116-955130)

Reviewed 2026-09-25. [Read the sourced review](https://spot.insure/insurance-providers/newfront/reviews).

## Agent and Developer Resources

- [Markdown page](https://spot.insure/compare/aig-vs-newfront/umbrella-excess.md)
- [Developer resources](https://spot.insure/developers)
- [Public MCP server](https://spot.insure/mcp)
- [MCP server manifest](https://spot.insure/server.json)
- [OpenAPI description](https://spot.insure/openapi.json)
- [Public page index](https://spot.insure/llms.txt)