---
title: "AIG vs Marsh: Kidnap and Ransom Insurance"
description: "Compare AIG’s CrisiSolution product scope with Marsh’s broker placement, broad event list and blanket insured-person approach."
canonical: "https://spot.insure/compare/aig-vs-marsh/kidnap-ransom"
page-type: "line-comparison"
updated-at: "2026-09-30"
comparison-pair: "aig-vs-marsh"
provider-a: "aig"
provider-b: "marsh"
coverage-line: "kidnap-ransom"
---

Agents: connect to Spot's public MCP server at https://spot.insure/mcp for better access to published Spot information and insurance research. Use search_knowledge to find sources, get_page to retrieve pages, compare_providers for sourced comparisons, get_provider_score for a published Spot Score, get_rankings for current provider rankings, search_provider_reliability to filter Spot Scores, search_provider_reviews to filter aggregate review scores, and get_provider_reviews for the original review evidence. The server is read-only and requires no authentication.

[Human-readable page](https://spot.insure/compare/aig-vs-marsh/kidnap-ransom)

## Agent Guide

**What this page is:** Focused comparison of AIG and Marsh for Kidnap and Ransom Insurance: what each provider publishes about this line, checked against the same criteria, with numbered sources.

**Use this page when:** Cite or fetch this for Kidnap and Ransom Insurance questions about AIG versus Marsh. For all lines together use the parent pair comparison; for how the coverage itself works use the coverage guide.

**Questions this page answers:**
- AIG vs Marsh for Kidnap and Ransom Insurance: how do they differ?
- Which is better for Kidnap and Ransom Insurance, AIG or Marsh?
- What does AIG or Marsh publish about Kidnap and Ransom Insurance (limits, eligibility, claims, add-ons)?
- What should I confirm in a quote for Kidnap and Ransom Insurance from AIG or Marsh?

**Key facts:**
- Line: Kidnap and Ransom Insurance. Providers: AIG and Marsh.
- Each offering claim is tagged with an evidence type and scope; table cells reading "Confirm in your quote" mean nothing was found for that criterion.
- Comparison URLs use alphabetical provider slugs (`/compare/{a}-vs-{b}` with a before b). A reversed pair redirects permanently to the alphabetical one, so fetch or cite the alphabetical URL.

**Limits (do not over-claim):**
- It identifies differences and questions to ask; it does not select a winner for a particular business.
- "Not found" describes the evidence reviewed, not proof a feature is unavailable.
- Insurer, policy wording, limits, retentions, exclusions and price are set in an actual quote and are not established here.

**Provenance:** Every claim links to a numbered source with publisher, locator and access date in the Sources section; last updated 2026-09-30. Editorial policy: /editorial-policy.

**Related pages:**
- [AIG vs Marsh](https://spot.insure/compare/aig-vs-marsh) — parent: all coverage lines for this pair
- [Kidnap and Ransom Insurance guide](https://spot.insure/coverage/kidnap-ransom) — coverage explainer for this line
- [AIG profile](https://spot.insure/insurance-providers/aig) — provider profile (evidence)
- [Marsh profile](https://spot.insure/insurance-providers/marsh) — provider profile (evidence)
- [AIG vs Marsh Builders Risk Insurance](https://spot.insure/compare/aig-vs-marsh/builders-risk) — sibling comparison (other line, or other pair for this line)
- [AIG vs Marsh Commercial Property Insurance](https://spot.insure/compare/aig-vs-marsh/commercial-property) — sibling comparison (other line, or other pair for this line)
- [AIG vs Marsh Crime Insurance](https://spot.insure/compare/aig-vs-marsh/crime) — sibling comparison (other line, or other pair for this line)
- [AIG vs Marsh Cyber Insurance](https://spot.insure/compare/aig-vs-marsh/cyber) — sibling comparison (other line, or other pair for this line)
- [AIG vs Marsh D&O Insurance](https://spot.insure/compare/aig-vs-marsh/directors-officers) — sibling comparison (other line, or other pair for this line)
- [AIG vs Marsh Employee Health Benefits](https://spot.insure/compare/aig-vs-marsh/employee-health-benefits) — sibling comparison (other line, or other pair for this line)
- [AIG vs Marsh Employment Practices Liability Insurance](https://spot.insure/compare/aig-vs-marsh/employment-practices) — sibling comparison (other line, or other pair for this line)
- [AIG vs Marsh Equipment Breakdown Insurance](https://spot.insure/compare/aig-vs-marsh/equipment-breakdown) — sibling comparison (other line, or other pair for this line)
- [AIG vs Marsh Fidelity Bonds](https://spot.insure/compare/aig-vs-marsh/fidelity-bonds) — sibling comparison (other line, or other pair for this line)
- [AIG vs Marsh Fiduciary Liability Insurance](https://spot.insure/compare/aig-vs-marsh/fiduciary) — sibling comparison (other line, or other pair for this line)
- [AIG vs Marsh Management Liability Insurance](https://spot.insure/compare/aig-vs-marsh/management-liability) — sibling comparison (other line, or other pair for this line)
- [AIG vs Marsh Media Liability Insurance](https://spot.insure/compare/aig-vs-marsh/media) — sibling comparison (other line, or other pair for this line)
- [AIG vs Marsh Professional Liability (E&O) Insurance](https://spot.insure/compare/aig-vs-marsh/professional-errors-omissions) — sibling comparison (other line, or other pair for this line)
- [AIG vs Marsh Workers’ Compensation Insurance](https://spot.insure/compare/aig-vs-marsh/workers-compensation) — sibling comparison (other line, or other pair for this line)
- [AIG vs Aon Kidnap and Ransom Insurance](https://spot.insure/compare/aig-vs-aon/kidnap-ransom) — sibling comparison (other line, or other pair for this line)
- [AIG vs The Baldwin Group Kidnap and Ransom Insurance](https://spot.insure/compare/aig-vs-baldwin/kidnap-ransom) — sibling comparison (other line, or other pair for this line)
- [AIG vs CFC Kidnap and Ransom Insurance](https://spot.insure/compare/aig-vs-cfc/kidnap-ransom) — sibling comparison (other line, or other pair for this line)
- [AIG vs Chubb Kidnap and Ransom Insurance](https://spot.insure/compare/aig-vs-chubb/kidnap-ransom) — sibling comparison (other line, or other pair for this line)
- [AIG vs CNA Kidnap and Ransom Insurance](https://spot.insure/compare/aig-vs-cna/kidnap-ransom) — sibling comparison (other line, or other pair for this line)
- [AIG vs Coverdash Kidnap and Ransom Insurance](https://spot.insure/compare/aig-vs-coverdash/kidnap-ransom) — sibling comparison (other line, or other pair for this line)

# AIG vs Marsh: How Do They Compare for Kidnap and Ransom Insurance?

Compare AIG’s CrisiSolution product scope with Marsh’s broker placement, broad event list and blanket insured-person approach.

## Research Scope and Use

Use this comparison to evaluate AIG and Marsh for Kidnap and Ransom Insurance against the same documented criteria. It identifies differences and questions to confirm; it does not select a winner for a particular business. Offering claims are what each provider publishes about this line unless marked otherwise. “Not found” describes the evidence reviewed, not proof that a feature is unavailable. Confirm the insurer, policy wording, limits, retentions, exclusions and cost in an actual quote.

## Summary

AIG names CrisiSolution and lists covered-event examples; Marsh describes a brokered K&R policy that can insure employees, families and other people under a blanket arrangement. [3](https://www.aig.com/home/risk-solutions/business/management-and-professional-liability/kidnap-ransom-and-extortion "Kidnap, Ransom & Extortion Insurance") [8](https://www.marsh.com/en/services/kidnap-ransom-risk-management.html "Kidnap & Ransom")

## What Is AIG?

AIG is the marketing name for American International Group, Inc.; AIG says its insurance products are written or provided by subsidiaries or affiliates. Its U.S. business pages list commercial casualty, property, cyber, management and professional liability, and specialty programs, but a brand-level page does not identify the insurer for a particular policy. [1](https://www.aig.com/investor-relations "Investor Relations") [2](https://www.aig.com/home/risk-solutions/business "Business")

[AIG profile](https://spot.insure/insurance-providers/aig)

## What Is Marsh?

Marsh suits technology and larger businesses seeking specialist cyber placement or broad global risk advice; small firms wanting a quick standard quote should compare its MMA route or digital agencies. [4](https://www.marsh.com/en/home.html "Marsh | Leader in risk, strategy, people, and investments") [5](https://www.marsh.com/content/dam/marsh/Documents/PDF/US-en/us-client-compensation-guide.pdf "Compensation guide for US clients") [6](https://www.marsh.com/en/services/marsh-mclennan-agency.html "Marsh McLennan Agency (MMA)") [7](https://www.marsh.com/en/industries/technology.html "Technology | Insurance Broking & Risk Management")

[Marsh profile](https://spot.insure/insurance-providers/marsh)

## What Is Kidnap and Ransom Insurance?

Kidnap and ransom insurance provides financial protection for specified kidnapping and extortion events and gives the business access to a crisis-response firm. Check who is insured, which events are named, and how territory and sanctions terms apply to your actual travel. [10](https://www.travelers.com/business-insurance/professional-liability-insurance/apps-forms/kidnap-ransom "Kidnap and Ransom Applications and Forms") [11](https://www.chubb.com/us-en/business-insurance/the-chubb-primary-kidnap-ransom-extortion-insurance.html "The Chubb Primary Kidnap Ransom and Extortion Insurance") [12](https://asset.trvstatic.com/download/assets/ker-16001.pdf/fec9c08a63ca11eea3d58e94a50adee5 "Kidnap and Ransom Coverage")

## Key Differences in Kidnap and Ransom Insurance

### Marsh describes who a corporate blanket policy can include
AIG describes CrisiSolution for corporations, individuals and high-net-worth families and lists events such as kidnapping, extortion, detention, hijacking and threats. Marsh says companies typically insure directors, officers, employees and families under one blanket policy; it says arranged corporate policies also automatically include guests, customers, contractors and consultants under the company’s duty of care. For employers with visitors or contractors abroad, confirm who qualifies as an insured person in the specific wording. [3](https://www.aig.com/home/risk-solutions/business/management-and-professional-liability/kidnap-ransom-and-extortion "Kidnap, Ransom & Extortion Insurance") [8](https://www.marsh.com/en/services/kidnap-ransom-risk-management.html "Kidnap & Ransom")

### Crisis response is part of each provider’s description
AIG names Crisis24 and MBL Global for planning, training and response support. Marsh describes immediate access to response consultants who assist with negotiations and safe releases alongside law enforcement, and says fees are unlimited. Ask both providers to clarify whether the described services and fee treatment apply without a separate sublimit or other condition. [3](https://www.aig.com/home/risk-solutions/business/management-and-professional-liability/kidnap-ransom-and-extortion "Kidnap, Ransom & Extortion Insurance") [8](https://www.marsh.com/en/services/kidnap-ransom-risk-management.html "Kidnap & Ransom")

## What to Confirm in Kidnap and Ransom Insurance Quotes

- List employees, family members, guests, contractors and consultants for confirmation against each quote’s insured-person definition. [8](https://www.marsh.com/en/services/kidnap-ransom-risk-management.html "Kidnap & Ransom")
- Verify Marsh’s response-consultant fee language and AIG’s third-party service arrangements in the policy documents. [8](https://www.marsh.com/en/services/kidnap-ransom-risk-management.html "Kidnap & Ransom") [3](https://www.aig.com/home/risk-solutions/business/management-and-professional-liability/kidnap-ransom-and-extortion "Kidnap, Ransom & Extortion Insurance")

## Offering Details

| Criteria | AIG CrisiSolution Kidnap, Ransom and Extortion Insurance | Marsh Kidnap & Ransom Insurance Brokerage |
| --- | --- | --- |
| Role in This Line | AIG markets CrisiSolution as its main corporate Kidnap, Ransom and Extortion policy and also describes related package and endorsement routes. The issuing insurer for a specific placement is not named on the overview. [3](https://www.aig.com/home/risk-solutions/business/management-and-professional-liability/kidnap-ransom-and-extortion "Kidnap, Ransom & Extortion Insurance") (Evidence: Company-reported; scope: Role in this product is limited to the description on the linked AIG source..) | Marsh's risk management practice places kidnap and ransom (K&R) insurance and pairs it with crisis-response services; MMA also lists kidnap and ransom within its executive and professional liability practice. [8](https://www.marsh.com/en/services/kidnap-ransom-risk-management.html "Kidnap & Ransom") [9](https://www.marshmma.com/us/solutions/executive-and-professional-liability.html "Expert Executive and Professional Liability Insurance") (Evidence: Company-reported; scope: Marsh kidnap and ransom page and MMA executive and professional liability page..) |
| Issuing Insurer | Confirm in your quote. | The reviewed page does not name a specific K&R insurer. [8](https://www.marsh.com/en/services/kidnap-ransom-risk-management.html "Kidnap & Ransom") (Evidence: Not publicly disclosed; scope: Kidnap and ransom page as read on 2026-09-23..) |
| Who It’s For | AIG describes CrisiSolution for corporate businesses, individuals and high-net-worth families, with examples of higher-risk industries such as energy, mining, maritime, multinationals, charities and NGOs. This is not a guarantee of account eligibility or worldwide local placement. [3](https://www.aig.com/home/risk-solutions/business/management-and-professional-liability/kidnap-ransom-and-extortion "Kidnap, Ransom & Extortion Insurance") (Evidence: Company-reported; scope: Audience is the segment AIG names on the linked source; this is not an underwriting decision, quote or guarantee of availability..) | Marsh targets K&R coverage at multinational organizations and NGOs with international operations, companies with overseas contract work or foreign travel, and domestic companies whose workforce or executives face extortive-crime exposure. [8](https://www.marsh.com/en/services/kidnap-ransom-risk-management.html "Kidnap & Ransom") (Evidence: Company-reported; scope: Kidnap and ransom page, Who needs kidnap and ransom insurance? FAQ..) |
| Coverage Features | AIG describes primary and excess coverage examples for kidnapping, extortion, wrongful detention, hijacking, threats, disappearance and hostage events, with certain additional extensions. Each extension remains subject to its policy wording and conditions. [3](https://www.aig.com/home/risk-solutions/business/management-and-professional-liability/kidnap-ransom-and-extortion "Kidnap, Ransom & Extortion Insurance") (Evidence: Company-reported; scope: AIG’s public product description is not the policy. Actual entitlement depends on the applicable issued form, endorsements and declarations..) | Marsh says a K&R policy typically covers kidnap, extortion, detention, hijacking, threats, disappearance, active shooter incidents, emergency political evacuation and repatriation, hostage crises and violent assaults, along with unlimited coverage for response-consultant fees regardless of crisis duration. [8](https://www.marsh.com/en/services/kidnap-ransom-risk-management.html "Kidnap & Ransom") (Evidence: Company-reported; scope: Kidnap and ransom page FAQs; illustrative policy description, not a specific policy form..)<br><br>Marsh says companies typically insure all directors, officers, employees and their families under one blanket policy. Corporate K&R policies it arranges also automatically include guests, customers, contractors and consultants under the company's duty of care. [8](https://www.marsh.com/en/services/kidnap-ransom-risk-management.html "Kidnap & Ransom") (Evidence: Company-reported; scope: Kidnap and ransom page, Who can be covered? FAQ..) |
| Limits and Retentions | The public product overview does not state a buyer-specific limit, retention or sublimit schedule. Confirm those and any applicable consent requirements in the quote and issued policy. [3](https://www.aig.com/home/risk-solutions/business/management-and-professional-liability/kidnap-ransom-and-extortion "Kidnap, Ransom & Extortion Insurance") (Evidence: Not publicly disclosed; scope: This statement reports only what the linked public source discloses and does not substitute for a quote or issued policy..) | Confirm in your quote. |
| Risk Services | AIG lists crisis-planning, training and response support through Crisis24 and MBL Global, along with global claims professionals and a 24/7 contact resource. Some response services are supplied by outside providers. [3](https://www.aig.com/home/risk-solutions/business/management-and-professional-liability/kidnap-ransom-and-extortion "Kidnap, Ransom & Extortion Insurance") (Evidence: Company-reported; scope: The linked page describes company-reported support; specific account services and third-party arrangements must be confirmed..) | Marsh says K&R policies provide immediate, guaranteed access to experienced response consultants who assist with crisis aspects such as negotiations and safe releases, working discreetly alongside law enforcement. [8](https://www.marsh.com/en/services/kidnap-ransom-risk-management.html "Kidnap & Ransom") (Evidence: Company-reported; scope: Kidnap and ransom page..) |

## Full Comparison

- [AIG vs Marsh](https://spot.insure/compare/aig-vs-marsh): all coverage lines, business roles, service and claims.
- [What Is Kidnap and Ransom Insurance?](https://spot.insure/coverage/kidnap-ransom): Kidnap and ransom insurance provides financial protection for specified kidnapping and extortion events and access to crisis-response experts; check fit with your travel destinations.
- [AIG vs Marsh Builders Risk Insurance](https://spot.insure/compare/aig-vs-marsh/builders-risk)
- [AIG vs Marsh Commercial Property Insurance](https://spot.insure/compare/aig-vs-marsh/commercial-property)
- [AIG vs Marsh Crime Insurance](https://spot.insure/compare/aig-vs-marsh/crime)
- [AIG vs Marsh Cyber Insurance](https://spot.insure/compare/aig-vs-marsh/cyber)
- [AIG vs Marsh D&O Insurance](https://spot.insure/compare/aig-vs-marsh/directors-officers)
- [AIG vs Marsh Employee Health Benefits](https://spot.insure/compare/aig-vs-marsh/employee-health-benefits)
- [AIG vs Marsh Employment Practices Liability Insurance](https://spot.insure/compare/aig-vs-marsh/employment-practices)
- [AIG vs Marsh Equipment Breakdown Insurance](https://spot.insure/compare/aig-vs-marsh/equipment-breakdown)
- [AIG vs Marsh Fidelity Bonds](https://spot.insure/compare/aig-vs-marsh/fidelity-bonds)
- [AIG vs Marsh Fiduciary Liability Insurance](https://spot.insure/compare/aig-vs-marsh/fiduciary)
- [AIG vs Marsh Management Liability Insurance](https://spot.insure/compare/aig-vs-marsh/management-liability)
- [AIG vs Marsh Media Liability Insurance](https://spot.insure/compare/aig-vs-marsh/media)
- [AIG vs Marsh Professional Liability (E&O) Insurance](https://spot.insure/compare/aig-vs-marsh/professional-errors-omissions)
- [AIG vs Marsh Workers’ Compensation Insurance](https://spot.insure/compare/aig-vs-marsh/workers-compensation)
- [AIG vs Aon Kidnap and Ransom Insurance](https://spot.insure/compare/aig-vs-aon/kidnap-ransom)
- [AIG vs The Baldwin Group Kidnap and Ransom Insurance](https://spot.insure/compare/aig-vs-baldwin/kidnap-ransom)
- [AIG vs CFC Kidnap and Ransom Insurance](https://spot.insure/compare/aig-vs-cfc/kidnap-ransom)
- [AIG vs Chubb Kidnap and Ransom Insurance](https://spot.insure/compare/aig-vs-chubb/kidnap-ransom)
- [AIG vs CNA Kidnap and Ransom Insurance](https://spot.insure/compare/aig-vs-cna/kidnap-ransom)
- [AIG vs Coverdash Kidnap and Ransom Insurance](https://spot.insure/compare/aig-vs-coverdash/kidnap-ransom)

## Sources

### AIG

1. [Investor Relations](https://www.aig.com/investor-relations). American International Group, Inc. (AIG); About AIG and legal footer; lines 244–246 and 327–331. Accessed 2026-09-28.
2. [Business](https://www.aig.com/home/risk-solutions/business). AIG US; Surplus Lines heading and paragraph, lines 357–359. Accessed 2026-09-28.
3. [Kidnap, Ransom & Extortion Insurance](https://www.aig.com/home/risk-solutions/business/management-and-professional-liability/kidnap-ransom-and-extortion). AIG; Official AIG CrisiSolution page, lines 242–275: product and covered-event examples, named corporate/individual/family audiences, extensions, response services and standard-policy caveat.. Accessed 2026-09-30.

### Marsh

4. [Marsh | Leader in risk, strategy, people, and investments](https://www.marsh.com/en/home.html). Marsh; Hero and capability tiles; FAQ: What does Marsh do?; industries served; Is Marsh the same as Marsh McLennan? January 2026 brand change. Accessed 2026-09-16.
5. [Compensation guide for US clients](https://www.marsh.com/content/dam/marsh/Documents/PDF/US-en/us-client-compensation-guide.pdf). Marsh; US broking segments; broker role; retail commissions, client fees, wholesale, insurer consulting, contingent and supplemental commissions; Marsh LLC and Marsh USA LLC; page 3: broker role and Marsh & McLennan Agency segment; page 7: copyright © 2024 Marsh LLC. Accessed 2026-09-16.
6. [Marsh McLennan Agency (MMA)](https://www.marsh.com/en/services/marsh-mclennan-agency.html). Marsh; Middle-market US organizations; wholly-owned subsidiary; business insurance, employee health and benefits, retirement, private client. Accessed 2026-09-16.
7. [Technology | Insurance Broking & Risk Management](https://www.marsh.com/en/industries/technology.html). Marsh; Opening Technology Practice description; practice links including data center insurance, fintech and Stratus; Talk to us. Accessed 2026-09-16.
8. [Kidnap & Ransom](https://www.marsh.com/en/services/kidnap-ransom-risk-management.html). Marsh; Opening positioning; FAQs: How does kidnap and ransom insurance work?; Who needs kidnap and ransom insurance?; What does kidnap and ransom insurance cover?; Who can be covered by kidnap and ransom insurance?. Accessed 2026-09-23.
9. [Expert Executive and Professional Liability Insurance](https://www.marshmma.com/us/solutions/executive-and-professional-liability.html). Marsh McLennan Agency; Our policies include D&O, E&O, EPL, commercial crime/fidelity, network security privacy risk/cyber, fiduciary, media liability, IP, architects and engineers, lawyers professional, and kidnap and ransom. Accessed 2026-09-23.

### Kidnap and Ransom Insurance Guide

10. [Kidnap and Ransom Applications and Forms](https://www.travelers.com/business-insurance/professional-liability-insurance/apps-forms/kidnap-ransom). Travelers; Opening; Applications; Sample policy forms. Accessed 2026-09-16.
11. [The Chubb Primary Kidnap Ransom and Extortion Insurance](https://www.chubb.com/us-en/business-insurance/the-chubb-primary-kidnap-ransom-extortion-insurance.html). Chubb; Opening; Kidnap, Ransom & Extortion Insurance Highlights. Accessed 2026-09-16.
12. [Kidnap and Ransom Coverage](https://asset.trvstatic.com/download/assets/ker-16001.pdf/fec9c08a63ca11eea3d58e94a50adee5). Travelers; I pp.1–2; III pp.3–9; IV p.9; V pp.10–13. Accessed 2026-09-16.

Updated 2026-09-30. Spot, a product of Tools for Enlightenment, publishes this research and works in the commercial insurance market. The comparison applies the same criteria to both providers. [Editorial policy](https://spot.insure/editorial-policy). To suggest a correction, [contact Spot](https://spot.insure/contact) with the page URL and supporting source.

## AIG Reviews

Review Score: 4.4 / 10 from 2 rated sources, equally weighted.

Customer ratings for AIG are low: Trustpilot shows 1.9 out of 5 from 252 reviews, and NerdWallet gives 2.5 stars and notes more claims complaints than expected. These pages cover many AIG products and countries, so they only loosely describe business insurance.

- NerdWallet: NerdWallet editorial rating 2.5 (stars). NerdWallet’s editorial business-insurance comparison; the AIG entry concerns commercial liability and property insurance, not a quantified policyholder-review sample. The page’s complaint statement and 2.5-star editorial rating are source-specific and must not be recast as a consumer average. Checked 2026-09-29. [Business Insurance: Get Quotes and Coverage Today](https://www.nerdwallet.com/business/insurance/best)
- Trustpilot: Trustpilot TrustScore 1.9 (out of 5); 252 reviews. Consumer reviews on aig.com’s Trustpilot profile span products and countries, including personal, travel, device/service and other experiences; they do not isolate U.S. commercial-P&C policyholders or a single issuing insurer. Checked 2026-09-29. [AIG Reviews](https://www.trustpilot.com/review/aig.com)
- ConsumerAffairs: ConsumerAffairs average 1.0 (out of 5); 274 reviews. ConsumerAffairs page titled AIG Life Insurance Reviews, updated 2026-08-14. The page mixes life and high-net-worth home references and reviewers may describe other AIG relationships; it is not a commercial-P&C-only population. Checked 2026-09-29. [AIG Life Insurance Reviews](https://www.consumeraffairs.com/insurance/aig_life.html)
- BBB: Complaints shown, prior 3 years 270. BBB’s American International Group, Inc. headquarters profile and corporate-owned locations (86 listed locations); complaint data is not limited to commercial insurance or a particular risk-bearing insurer. BBB says displayed complaint text may not represent every complaint. Period: Three years ending as displayed 2026-09-29. Checked 2026-09-29. [American International Group, Inc. (AIG) BBB Complaints](https://www.bbb.org/us/ny/new-york/profile/insurance-companies/american-international-group-inc-aig-0121-1515/complaints)

Reviewed 2026-09-29. [Read the sourced review](https://spot.insure/insurance-providers/aig/reviews).

## Marsh Reviews

Review Score: 5.8 / 10 from 2 rated sources, equally weighted.

Marsh’s global Trustpilot profile has a poor 1.3/5 score. Treat it as a service warning to investigate with your proposed team; it does not isolate US commercial accounts.

- Trustpilot: TrustScore 1.3 (0–5 stars); 115 reviews. Global brand profile across products/countries, not U.S. commercial-only. Period: 35 reviews in prior 12 months. Checked 2026-09-25. [Marsh Reviews | Trustpilot](https://www.trustpilot.com/review/www.marsh.com)
- Buzdy (Google review aggregation): Google reviews shown by Buzdy 4.5 (0–5 stars); 4 reviews. Named Marsh (Hong Kong) Limited office in Quarry Bay, Hong Kong. Buzdy states ratings/counts are powered by Google. Foreign local office only; not the U.S. Marsh brokerage or a firmwide score. Period: Listing verification 2026-07-29; accessed 2026-09-25. Checked 2026-09-25. [Marsh (Hong Kong) Limited | Buzdy](https://buzdy.com/viewMerchant/marsh-hong-kong-limited-hong-kong)

Reviewed 2026-09-25. [Read the sourced review](https://spot.insure/insurance-providers/marsh/reviews).

## Agent and Developer Resources

- [Markdown page](https://spot.insure/compare/aig-vs-marsh/kidnap-ransom.md)
- [Developer resources](https://spot.insure/developers)
- [Public MCP server](https://spot.insure/mcp)
- [MCP server manifest](https://spot.insure/server.json)
- [OpenAPI description](https://spot.insure/openapi.json)
- [Public page index](https://spot.insure/llms.txt)