---
title: "AIG vs Markel Insurance: Employment Practices Liability Insurance"
description: "AIG details discrimination, harassment, and retaliation allegations; Markel lists wrongful termination and unfair hiring for private companies and nonprofits."
canonical: "https://spot.insure/compare/aig-vs-markel/employment-practices"
page-type: "line-comparison"
updated-at: "2026-09-30"
comparison-pair: "aig-vs-markel"
provider-a: "aig"
provider-b: "markel"
coverage-line: "employment-practices"
---

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[Human-readable page](https://spot.insure/compare/aig-vs-markel/employment-practices)

## Agent Guide

**What this page is:** Focused comparison of AIG and Markel Insurance for Employment Practices Liability Insurance: what each provider publishes about this line, checked against the same criteria, with numbered sources.

**Use this page when:** Cite or fetch this for Employment Practices Liability Insurance questions about AIG versus Markel Insurance. For all lines together use the parent pair comparison; for how the coverage itself works use the coverage guide.

**Questions this page answers:**
- AIG vs Markel Insurance for Employment Practices Liability Insurance: how do they differ?
- Which is better for Employment Practices Liability Insurance, AIG or Markel Insurance?
- What does AIG or Markel Insurance publish about Employment Practices Liability Insurance (limits, eligibility, claims, add-ons)?
- What should I confirm in a quote for Employment Practices Liability Insurance from AIG or Markel Insurance?

**Key facts:**
- Line: Employment Practices Liability Insurance. Providers: AIG and Markel Insurance.
- Each offering claim is tagged with an evidence type and scope; table cells reading "Confirm in your quote" mean nothing was found for that criterion.
- Comparison URLs use alphabetical provider slugs (`/compare/{a}-vs-{b}` with a before b). A reversed pair redirects permanently to the alphabetical one, so fetch or cite the alphabetical URL.

**Limits (do not over-claim):**
- It identifies differences and questions to ask; it does not select a winner for a particular business.
- "Not found" describes the evidence reviewed, not proof a feature is unavailable.
- Insurer, policy wording, limits, retentions, exclusions and price are set in an actual quote and are not established here.

**Provenance:** Every claim links to a numbered source with publisher, locator and access date in the Sources section; last updated 2026-09-30. Editorial policy: /editorial-policy.

**Related pages:**
- [AIG vs Markel Insurance](https://spot.insure/compare/aig-vs-markel) — parent: all coverage lines for this pair
- [Employment Practices Liability Insurance guide](https://spot.insure/coverage/employment-practices) — coverage explainer for this line
- [AIG profile](https://spot.insure/insurance-providers/aig) — provider profile (evidence)
- [Markel Insurance profile](https://spot.insure/insurance-providers/markel) — provider profile (evidence)
- [AIG vs Markel Insurance Builders Risk Insurance](https://spot.insure/compare/aig-vs-markel/builders-risk) — sibling comparison (other line, or other pair for this line)
- [AIG vs Markel Insurance Cargo and Transit Insurance](https://spot.insure/compare/aig-vs-markel/cargo-transit) — sibling comparison (other line, or other pair for this line)
- [AIG vs Markel Insurance Commercial Property Insurance](https://spot.insure/compare/aig-vs-markel/commercial-property) — sibling comparison (other line, or other pair for this line)
- [AIG vs Markel Insurance Crime Insurance](https://spot.insure/compare/aig-vs-markel/crime) — sibling comparison (other line, or other pair for this line)
- [AIG vs Markel Insurance Cyber Insurance](https://spot.insure/compare/aig-vs-markel/cyber) — sibling comparison (other line, or other pair for this line)
- [AIG vs Markel Insurance D&O Insurance](https://spot.insure/compare/aig-vs-markel/directors-officers) — sibling comparison (other line, or other pair for this line)
- [AIG vs Markel Insurance Equipment Breakdown Insurance](https://spot.insure/compare/aig-vs-markel/equipment-breakdown) — sibling comparison (other line, or other pair for this line)
- [AIG vs Markel Insurance Fiduciary Liability Insurance](https://spot.insure/compare/aig-vs-markel/fiduciary) — sibling comparison (other line, or other pair for this line)
- [AIG vs Markel Insurance General Liability Insurance](https://spot.insure/compare/aig-vs-markel/general-liability) — sibling comparison (other line, or other pair for this line)
- [AIG vs Markel Insurance Hired and Non-Owned Auto Insurance](https://spot.insure/compare/aig-vs-markel/hired-non-owned-auto) — sibling comparison (other line, or other pair for this line)
- [AIG vs Markel Insurance Inland Marine Insurance](https://spot.insure/compare/aig-vs-markel/inland-marine) — sibling comparison (other line, or other pair for this line)
- [AIG vs Markel Insurance Management Liability Insurance](https://spot.insure/compare/aig-vs-markel/management-liability) — sibling comparison (other line, or other pair for this line)
- [AIG vs Markel Insurance Media Liability Insurance](https://spot.insure/compare/aig-vs-markel/media) — sibling comparison (other line, or other pair for this line)
- [AIG vs Markel Insurance Product Liability Insurance](https://spot.insure/compare/aig-vs-markel/product-liability) — sibling comparison (other line, or other pair for this line)
- [AIG vs Markel Insurance Professional Liability (E&O) Insurance](https://spot.insure/compare/aig-vs-markel/professional-errors-omissions) — sibling comparison (other line, or other pair for this line)
- [AIG vs Markel Insurance Umbrella and Excess Liability Insurance](https://spot.insure/compare/aig-vs-markel/umbrella-excess) — sibling comparison (other line, or other pair for this line)
- [AIG vs Markel Insurance Workers’ Compensation Insurance](https://spot.insure/compare/aig-vs-markel/workers-compensation) — sibling comparison (other line, or other pair for this line)
- [AIG vs Alliance Risk Employment Practices Liability Insurance](https://spot.insure/compare/aig-vs-alliance-risk/employment-practices) — sibling comparison (other line, or other pair for this line)
- [AIG vs Amelia Risk Employment Practices Liability Insurance](https://spot.insure/compare/aig-vs-amelia-risk/employment-practices) — sibling comparison (other line, or other pair for this line)
- [AIG vs Aon Employment Practices Liability Insurance](https://spot.insure/compare/aig-vs-aon/employment-practices) — sibling comparison (other line, or other pair for this line)
- [AIG vs The Baldwin Group Employment Practices Liability Insurance](https://spot.insure/compare/aig-vs-baldwin/employment-practices) — sibling comparison (other line, or other pair for this line)
- [AIG vs Beazley Employment Practices Liability Insurance](https://spot.insure/compare/aig-vs-beazley/employment-practices) — sibling comparison (other line, or other pair for this line)
- [AIG vs Berkshire Hathaway Specialty Insurance Employment Practices Liability Insurance](https://spot.insure/compare/aig-vs-berkshire-hathaway-specialty-insurance/employment-practices) — sibling comparison (other line, or other pair for this line)

# AIG vs Markel Insurance: How Do They Compare for Employment Practices Liability Insurance?

AIG details discrimination, harassment, and retaliation allegations; Markel lists wrongful termination and unfair hiring for private companies and nonprofits.

## Research Scope and Use

Use this comparison to evaluate AIG and Markel Insurance for Employment Practices Liability Insurance against the same documented criteria. It identifies differences and questions to confirm; it does not select a winner for a particular business. Offering claims are what each provider publishes about this line unless marked otherwise. “Not found” describes the evidence reviewed, not proof that a feature is unavailable. Confirm the insurer, policy wording, limits, retentions, exclusions and cost in an actual quote.

## Summary

Markel’s EPL page names wrongful termination and unfair hiring alongside discrimination and harassment; AIG identifies retaliation among its described employment-practices claims. [3](https://www.aig.com/home/risk-solutions/business/management-and-professional-liability/employment-practices-liability "Employment Practices Liability Insurance") [6](https://www.markel.com/us/commercial/professional-and-management-liability/management-liability/private-and-nonprofit "Private and Nonprofit Management Liability Insurance")

## What Is AIG?

AIG is the marketing name for American International Group, Inc.; AIG says its insurance products are written or provided by subsidiaries or affiliates. Its U.S. business pages list commercial casualty, property, cyber, management and professional liability, and specialty programs, but a brand-level page does not identify the insurer for a particular policy. [1](https://www.aig.com/investor-relations "Investor Relations") [2](https://www.aig.com/home/risk-solutions/business "Business")

[AIG profile](https://spot.insure/insurance-providers/aig)

## Markel Insurance: Specialty Business and Products

Markel Insurance is Markel Group's specialty and small-business insurance business, with offerings across packages, workers' compensation, cyber, professional and management liability, property, marine, and surety. Products use different insurers and distribution routes, so compare the issuer and terms shown on the specific quote. [4](https://www.markel.com/about-us "About us") [5](https://www.sec.gov/Archives/edgar/data/1096343/000109634326000020/mkl-20251231.htm "Markel Group Inc. 2025 Form 10-K")

[Markel Insurance profile](https://spot.insure/insurance-providers/markel)

## What Is Employment Practices Liability Insurance?

EPLI can help pay covered defense costs and losses when applicants or workers allege discrimination, harassment, wrongful termination or other workplace wrongdoing. If you employ people, check the claim definition, defense costs and prior acts. [7](https://www.iii.org/article/employment-practices-liability-insurance "Employment Practices Liability Insurance") [8](https://asset.trvstatic.com/download/assets/epl-3001.pdf/2c354eaa63ca11eeacdd06e978c86228 "Employment Practices Liability Coverage") [9](https://asset.trvstatic.com/download/assets/lia-3001.pdf/e79a6b6c63ca11eeaa7806e978c86228 "Liability Coverage Terms and Conditions")

## Key Differences in Employment Practices Liability Insurance

### Named Employment Allegations

Markel describes EPL for private companies and nonprofits and names discrimination, harassment, wrongful termination, and unfair hiring practices. AIG’s overview names discrimination, harassment, and wrongful retaliation and lists several organization categories. The examples overlap on discrimination and harassment, while each page gives a different additional emphasis: Markel names unfair hiring and termination; AIG calls out retaliation. Buyers should check that the policy’s wrongful-act definition captures the employment decisions and claimants most relevant to their workforce. [6](https://www.markel.com/us/commercial/professional-and-management-liability/management-liability/private-and-nonprofit "Private and Nonprofit Management Liability Insurance") [3](https://www.aig.com/home/risk-solutions/business/management-and-professional-liability/employment-practices-liability "Employment Practices Liability Insurance")

### Limits and How to Start

Markel’s overview asks prospects to contact the company or its underwriting team and sets no universal limit or retention. AIG lists applications and also publishes no buyer-specific limit or deductible in its public overview. Neither description alone supports a dollar-for-dollar comparison, so request the proposed forms, limits, retentions, and exclusions from both. AIG also says its quote may be standalone or packaged; Markel’s route is direct contact with its team. [6](https://www.markel.com/us/commercial/professional-and-management-liability/management-liability/private-and-nonprofit "Private and Nonprofit Management Liability Insurance") [3](https://www.aig.com/home/risk-solutions/business/management-and-professional-liability/employment-practices-liability "Employment Practices Liability Insurance")

## What to Confirm in Employment Practices Liability Insurance Quotes

- Ask Markel which insurer will issue the EPL policy and what limit, retention, and wrongful-act definition apply. [6](https://www.markel.com/us/commercial/professional-and-management-liability/management-liability/private-and-nonprofit "Private and Nonprofit Management Liability Insurance")
- Ask AIG which application applies to your organization and request all buyer-specific policy figures. [3](https://www.aig.com/home/risk-solutions/business/management-and-professional-liability/employment-practices-liability "Employment Practices Liability Insurance")

## Offering Details

| Criteria | AIG Employment Practices Liability Insurance | Markel employment practices (official overview) |
| --- | --- | --- |
| Role in This Line | AIG markets Employment Edge and employment-practices liability options within its Financial Lines portfolio. A particular quote may use a standalone or package form; confirm the named insurer and form. [3](https://www.aig.com/home/risk-solutions/business/management-and-professional-liability/employment-practices-liability "Employment Practices Liability Insurance") (Evidence: Company-reported; scope: Role in this product is limited to the description on the linked AIG source..) | Markel describes offering employment practices for the audience stated on the cited product page. [6](https://www.markel.com/us/commercial/professional-and-management-liability/management-liability/private-and-nonprofit "Private and Nonprofit Management Liability Insurance") (Evidence: Company-reported; scope: employment practices marketed by markel; scope is limited to the cited official product overview and described audience. This is not a policy form or a universal eligibility statement..) |
| Who It’s For | AIG presents Employment Edge for employers and also lists EPL applications for private companies, nonprofits and financial institutions. The public page does not state a complete eligibility or jurisdiction schedule. [3](https://www.aig.com/home/risk-solutions/business/management-and-professional-liability/employment-practices-liability "Employment Practices Liability Insurance") (Evidence: Company-reported; scope: Audience is the segment AIG names on the linked source; this is not an underwriting decision, quote or guarantee of availability..) | Private companies and not-for-profit organizations described on the product page; exact underwriting class and terms remain risk-specific. [6](https://www.markel.com/us/commercial/professional-and-management-liability/management-liability/private-and-nonprofit "Private and Nonprofit Management Liability Insurance") (Evidence: Company-reported; scope: employment practices marketed by markel; scope is limited to the cited official product overview and described audience. This is not a policy form or a universal eligibility statement..) |
| Coverage Features | AIG describes protection against specified employment-practices claims, including discrimination, harassment and wrongful-retaliation allegations. The cited page’s examples are not a grant of buyer-specific policy coverage. [3](https://www.aig.com/home/risk-solutions/business/management-and-professional-liability/employment-practices-liability "Employment Practices Liability Insurance") (Evidence: Company-reported; scope: AIG’s public product description is not the policy. Actual entitlement depends on the applicable issued form, endorsements and declarations..) | The cited product page describes EPL for named workplace claims such as discrimination, harassment, wrongful termination, and unfair hiring practices. Marketing description only; actual coverage, exclusions, conditions, limits, and availability depend on the issued policy and jurisdiction. [6](https://www.markel.com/us/commercial/professional-and-management-liability/management-liability/private-and-nonprofit "Private and Nonprofit Management Liability Insurance") (Evidence: Company-reported; scope: employment practices marketed by markel; scope is limited to the cited official product overview and described audience. This is not a policy form or a universal eligibility statement..) |
| Limits and Retentions | No buyer-specific limit, retention or deductible can be determined from the public overview. Confirm those values and any sublimits in the quote and issued policy. [3](https://www.aig.com/home/risk-solutions/business/management-and-professional-liability/employment-practices-liability "Employment Practices Liability Insurance") (Evidence: Not publicly disclosed; scope: This statement reports only what the linked public source discloses and does not substitute for a quote or issued policy..) | The cited overview does not set a universal limit or retention for this line. Ask for the proposed policy form, limits, retentions, exclusions, and conditions in the quote. [6](https://www.markel.com/us/commercial/professional-and-management-liability/management-liability/private-and-nonprofit "Private and Nonprofit Management Liability Insurance") (Evidence: Not publicly disclosed; scope: Only the cited marketing page was reviewed for published limit and retention information; no policy-form entitlement is inferred..) |
| Risk Services | AIG describes underwriting, claims and risk-management expertise for employment-practices exposures. Its product resources include applications and loss-prevention material; account-specific service is not specified. [3](https://www.aig.com/home/risk-solutions/business/management-and-professional-liability/employment-practices-liability "Employment Practices Liability Insurance") (Evidence: Company-reported; scope: The linked page describes company-reported support; specific account services and third-party arrangements must be confirmed..) | Confirm in your quote. |
| How to Apply | Confirm in your quote. | The page invites prospective customers or brokers to contact Markel or the named underwriting team. The page does not establish a quote, bind, or coverage-effective timeline. [6](https://www.markel.com/us/commercial/professional-and-management-liability/management-liability/private-and-nonprofit "Private and Nonprofit Management Liability Insurance") (Evidence: Company-reported; scope: employment practices marketed by markel; scope is limited to the cited official product overview and described audience. This is not a policy form or a universal eligibility statement..) |

## Full Comparison

- [AIG vs Markel Insurance](https://spot.insure/compare/aig-vs-markel): all coverage lines, business roles, service and claims.
- [What Is Employment Practices Liability Insurance?](https://spot.insure/coverage/employment-practices): EPLI can address covered workplace claims from applicants and workers; claim timing, defense arrangements, limits and exclusions shape your protection.
- [AIG vs Markel Insurance Builders Risk Insurance](https://spot.insure/compare/aig-vs-markel/builders-risk)
- [AIG vs Markel Insurance Cargo and Transit Insurance](https://spot.insure/compare/aig-vs-markel/cargo-transit)
- [AIG vs Markel Insurance Commercial Property Insurance](https://spot.insure/compare/aig-vs-markel/commercial-property)
- [AIG vs Markel Insurance Crime Insurance](https://spot.insure/compare/aig-vs-markel/crime)
- [AIG vs Markel Insurance Cyber Insurance](https://spot.insure/compare/aig-vs-markel/cyber)
- [AIG vs Markel Insurance D&O Insurance](https://spot.insure/compare/aig-vs-markel/directors-officers)
- [AIG vs Markel Insurance Equipment Breakdown Insurance](https://spot.insure/compare/aig-vs-markel/equipment-breakdown)
- [AIG vs Markel Insurance Fiduciary Liability Insurance](https://spot.insure/compare/aig-vs-markel/fiduciary)
- [AIG vs Markel Insurance General Liability Insurance](https://spot.insure/compare/aig-vs-markel/general-liability)
- [AIG vs Markel Insurance Hired and Non-Owned Auto Insurance](https://spot.insure/compare/aig-vs-markel/hired-non-owned-auto)
- [AIG vs Markel Insurance Inland Marine Insurance](https://spot.insure/compare/aig-vs-markel/inland-marine)
- [AIG vs Markel Insurance Management Liability Insurance](https://spot.insure/compare/aig-vs-markel/management-liability)
- [AIG vs Markel Insurance Media Liability Insurance](https://spot.insure/compare/aig-vs-markel/media)
- [AIG vs Markel Insurance Product Liability Insurance](https://spot.insure/compare/aig-vs-markel/product-liability)
- [AIG vs Markel Insurance Professional Liability (E&O) Insurance](https://spot.insure/compare/aig-vs-markel/professional-errors-omissions)
- [AIG vs Markel Insurance Umbrella and Excess Liability Insurance](https://spot.insure/compare/aig-vs-markel/umbrella-excess)
- [AIG vs Markel Insurance Workers’ Compensation Insurance](https://spot.insure/compare/aig-vs-markel/workers-compensation)
- [AIG vs Alliance Risk Employment Practices Liability Insurance](https://spot.insure/compare/aig-vs-alliance-risk/employment-practices)
- [AIG vs Amelia Risk Employment Practices Liability Insurance](https://spot.insure/compare/aig-vs-amelia-risk/employment-practices)
- [AIG vs Aon Employment Practices Liability Insurance](https://spot.insure/compare/aig-vs-aon/employment-practices)
- [AIG vs The Baldwin Group Employment Practices Liability Insurance](https://spot.insure/compare/aig-vs-baldwin/employment-practices)
- [AIG vs Beazley Employment Practices Liability Insurance](https://spot.insure/compare/aig-vs-beazley/employment-practices)
- [AIG vs Berkshire Hathaway Specialty Insurance Employment Practices Liability Insurance](https://spot.insure/compare/aig-vs-berkshire-hathaway-specialty-insurance/employment-practices)

## Sources

### AIG

1. [Investor Relations](https://www.aig.com/investor-relations). American International Group, Inc. (AIG); About AIG and legal footer; lines 244–246 and 327–331. Accessed 2026-09-28.
2. [Business](https://www.aig.com/home/risk-solutions/business). AIG US; Surplus Lines heading and paragraph, lines 357–359. Accessed 2026-09-28.
3. [Employment Practices Liability Insurance](https://www.aig.com/home/risk-solutions/business/management-and-professional-liability/employment-practices-liability). AIG; Official AIG Employment Practices Liability page: Employment Edge product, covered employment-claim categories, employer audience, policy options, risk-management and claims services; see its linked forms and policy caveat.. Accessed 2026-09-30.

### Markel Insurance

4. [About us](https://www.markel.com/about-us). Markel; Markel at a glance; description of Markel Insurance within Markel Group Inc.. Accessed 2026-09-28.
5. [Markel Group Inc. 2025 Form 10-K](https://www.sec.gov/Archives/edgar/data/1096343/000109634326000020/mkl-20251231.htm). U.S. Securities and Exchange Commission; filed by Markel Group Inc.; Cover page; Part I, Item 1 Business—Markel Insurance, U.S. Wholesale and Specialty, Programs and Solutions; Part II, Item 7/8 for group and segment risks. Accessed 2026-09-28.
6. [Private and Nonprofit Management Liability Insurance](https://www.markel.com/us/commercial/professional-and-management-liability/management-liability/private-and-nonprofit). Markel; Employment practices liability section; listed workplace claims; policy highlights.. Accessed 2026-09-30.

### Employment Practices Liability Insurance Guide

7. [Employment Practices Liability Insurance](https://www.iii.org/article/employment-practices-liability-insurance). Insurance Information Institute; Opening; What EPLI covers; Steps to limit employment liability risk. Accessed 2026-09-16.
8. [Employment Practices Liability Coverage](https://asset.trvstatic.com/download/assets/epl-3001.pdf/2c354eaa63ca11eeacdd06e978c86228). Travelers; I.A/II.A p.1; III.A.4–6 p.7; II.F Employment Claim, PDF p.2; I.B p.1; II.U–V p.5; II.L p.3; III.A.9 and A.13, pp.7–8; III.B.2 p.8; IV.A Settlement, PDF pp.8–9. Accessed 2026-09-16.
9. [Liability Coverage Terms and Conditions](https://asset.trvstatic.com/download/assets/lia-3001.pdf/e79a6b6c63ca11eeaa7806e978c86228). Travelers; III.F–H p.6; III.O pp.8–9; III.F p.6; III.B–D, PDF pp.3–5; III.E–F, PDF pp.5–6. Accessed 2026-09-16.

Updated 2026-09-30. Spot, a product of Tools for Enlightenment, publishes this research and works in the commercial insurance market. The comparison applies the same criteria to both providers. [Editorial policy](https://spot.insure/editorial-policy). To suggest a correction, [contact Spot](https://spot.insure/contact) with the page URL and supporting source.

## AIG Reviews

Review Score: 4.4 / 10 from 2 rated sources, equally weighted.

Customer ratings for AIG are low: Trustpilot shows 1.9 out of 5 from 252 reviews, and NerdWallet gives 2.5 stars and notes more claims complaints than expected. These pages cover many AIG products and countries, so they only loosely describe business insurance.

- NerdWallet: NerdWallet editorial rating 2.5 (stars). NerdWallet’s editorial business-insurance comparison; the AIG entry concerns commercial liability and property insurance, not a quantified policyholder-review sample. The page’s complaint statement and 2.5-star editorial rating are source-specific and must not be recast as a consumer average. Checked 2026-09-29. [Business Insurance: Get Quotes and Coverage Today](https://www.nerdwallet.com/business/insurance/best)
- Trustpilot: Trustpilot TrustScore 1.9 (out of 5); 252 reviews. Consumer reviews on aig.com’s Trustpilot profile span products and countries, including personal, travel, device/service and other experiences; they do not isolate U.S. commercial-P&C policyholders or a single issuing insurer. Checked 2026-09-29. [AIG Reviews](https://www.trustpilot.com/review/aig.com)
- ConsumerAffairs: ConsumerAffairs average 1.0 (out of 5); 274 reviews. ConsumerAffairs page titled AIG Life Insurance Reviews, updated 2026-08-14. The page mixes life and high-net-worth home references and reviewers may describe other AIG relationships; it is not a commercial-P&C-only population. Checked 2026-09-29. [AIG Life Insurance Reviews](https://www.consumeraffairs.com/insurance/aig_life.html)
- BBB: Complaints shown, prior 3 years 270. BBB’s American International Group, Inc. headquarters profile and corporate-owned locations (86 listed locations); complaint data is not limited to commercial insurance or a particular risk-bearing insurer. BBB says displayed complaint text may not represent every complaint. Period: Three years ending as displayed 2026-09-29. Checked 2026-09-29. [American International Group, Inc. (AIG) BBB Complaints](https://www.bbb.org/us/ny/new-york/profile/insurance-companies/american-international-group-inc-aig-0121-1515/complaints)

Reviewed 2026-09-29. [Read the sourced review](https://spot.insure/insurance-providers/aig/reviews).

## Markel Insurance Reviews

Review Score: 7.5 / 10 from 2 rated sources, equally weighted.

There is little public customer feedback on Markel. Trustpilot shows 2.5 out of 5 from just 5 reviews, and BBB lists 12 complaints closed in the last three years.

- J.D. Power: Commercial Lines Insurers agent satisfaction score 726 (out of 1,000). 2022 commercial-lines independent-agent satisfaction study and 2025 small-commercial customer study; these use different populations and measures Period: 2022. Checked 2026-09-29. [2025 U.S. Small Commercial Insurance Study](https://www.jdpower.com/business/press-releases/2025-us-small-commercial-insurance-study); [2022 U.S. Independent Agent Satisfaction Study](https://www.jdpower.com/sites/default/files/file/2022-10/2022134%20U.S.%20Independent%20Agent.pdf)
- Trustpilot: TrustScore 2.5 (out of 5); 5 reviews. Trustpilot brand-level page for markel.com. It mixes products and is not mapped to one legal insurer. Checked 2026-09-29. [Markel Reviews](https://www.trustpilot.com/review/markel.com)
- BBB: BBB business grade A+. BBB business profile for Markel Insurance Company headquarters/corporate-owned locations; review and complaint submissions may include other products and affiliates Checked 2026-09-29. [Markel Insurance Company Business Profile](https://www.bbb.org/us/va/glen-allen/profile/insurance-companies/markel-insurance-company-0603-4017547); [Markel Insurance Company Complaints](https://www.bbb.org/us/va/glen-allen/profile/insurance-companies/markel-insurance-company-0603-4017547/complaints)
- BBB: Complaints 12; 12 reviews. BBB profile for Markel Insurance Company; complaints may include other Markel products and affiliates and BBB says not all submissions are displayed. Period: last 3 years, as displayed 2026-09-29. Checked 2026-09-29. [Markel Insurance Company Complaints](https://www.bbb.org/us/va/glen-allen/profile/insurance-companies/markel-insurance-company-0603-4017547/complaints)

Reviewed 2026-09-29. [Read the sourced review](https://spot.insure/insurance-providers/markel/reviews).

## Agent and Developer Resources

- [Markdown page](https://spot.insure/compare/aig-vs-markel/employment-practices.md)
- [Developer resources](https://spot.insure/developers)
- [Public MCP server](https://spot.insure/mcp)
- [MCP server manifest](https://spot.insure/server.json)
- [OpenAPI description](https://spot.insure/openapi.json)
- [Public page index](https://spot.insure/llms.txt)