---
title: "AIG vs Liberty Mutual: Employment Practices Liability Insurance"
description: "AIG says EPL may be standalone or packaged; Liberty Mutual describes ProShield as a package combining employment practices with other management-liability coverages."
canonical: "https://spot.insure/compare/aig-vs-liberty-mutual/employment-practices"
page-type: "line-comparison"
updated-at: "2026-09-30"
comparison-pair: "aig-vs-liberty-mutual"
provider-a: "aig"
provider-b: "liberty-mutual"
coverage-line: "employment-practices"
---

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[Human-readable page](https://spot.insure/compare/aig-vs-liberty-mutual/employment-practices)

## Agent Guide

**What this page is:** Focused comparison of AIG and Liberty Mutual for Employment Practices Liability Insurance: what each provider publishes about this line, checked against the same criteria, with numbered sources.

**Use this page when:** Cite or fetch this for Employment Practices Liability Insurance questions about AIG versus Liberty Mutual. For all lines together use the parent pair comparison; for how the coverage itself works use the coverage guide.

**Questions this page answers:**
- AIG vs Liberty Mutual for Employment Practices Liability Insurance: how do they differ?
- Which is better for Employment Practices Liability Insurance, AIG or Liberty Mutual?
- What does AIG or Liberty Mutual publish about Employment Practices Liability Insurance (limits, eligibility, claims, add-ons)?
- What should I confirm in a quote for Employment Practices Liability Insurance from AIG or Liberty Mutual?

**Key facts:**
- Line: Employment Practices Liability Insurance. Providers: AIG and Liberty Mutual.
- Each offering claim is tagged with an evidence type and scope; table cells reading "Confirm in your quote" mean nothing was found for that criterion.
- Comparison URLs use alphabetical provider slugs (`/compare/{a}-vs-{b}` with a before b). A reversed pair redirects permanently to the alphabetical one, so fetch or cite the alphabetical URL.

**Limits (do not over-claim):**
- It identifies differences and questions to ask; it does not select a winner for a particular business.
- "Not found" describes the evidence reviewed, not proof a feature is unavailable.
- Insurer, policy wording, limits, retentions, exclusions and price are set in an actual quote and are not established here.

**Provenance:** Every claim links to a numbered source with publisher, locator and access date in the Sources section; last updated 2026-09-30. Editorial policy: /editorial-policy.

**Related pages:**
- [AIG vs Liberty Mutual](https://spot.insure/compare/aig-vs-liberty-mutual) — parent: all coverage lines for this pair
- [Employment Practices Liability Insurance guide](https://spot.insure/coverage/employment-practices) — coverage explainer for this line
- [AIG profile](https://spot.insure/insurance-providers/aig) — provider profile (evidence)
- [Liberty Mutual profile](https://spot.insure/insurance-providers/liberty-mutual) — provider profile (evidence)
- [AIG vs Liberty Mutual Builders Risk Insurance](https://spot.insure/compare/aig-vs-liberty-mutual/builders-risk) — sibling comparison (other line, or other pair for this line)
- [AIG vs Liberty Mutual Cargo and Transit Insurance](https://spot.insure/compare/aig-vs-liberty-mutual/cargo-transit) — sibling comparison (other line, or other pair for this line)
- [AIG vs Liberty Mutual Commercial Auto Insurance](https://spot.insure/compare/aig-vs-liberty-mutual/commercial-auto) — sibling comparison (other line, or other pair for this line)
- [AIG vs Liberty Mutual Commercial Property Insurance](https://spot.insure/compare/aig-vs-liberty-mutual/commercial-property) — sibling comparison (other line, or other pair for this line)
- [AIG vs Liberty Mutual Crime Insurance](https://spot.insure/compare/aig-vs-liberty-mutual/crime) — sibling comparison (other line, or other pair for this line)
- [AIG vs Liberty Mutual Cyber Insurance](https://spot.insure/compare/aig-vs-liberty-mutual/cyber) — sibling comparison (other line, or other pair for this line)
- [AIG vs Liberty Mutual D&O Insurance](https://spot.insure/compare/aig-vs-liberty-mutual/directors-officers) — sibling comparison (other line, or other pair for this line)
- [AIG vs Liberty Mutual Equipment Breakdown Insurance](https://spot.insure/compare/aig-vs-liberty-mutual/equipment-breakdown) — sibling comparison (other line, or other pair for this line)
- [AIG vs Liberty Mutual Fidelity Bonds](https://spot.insure/compare/aig-vs-liberty-mutual/fidelity-bonds) — sibling comparison (other line, or other pair for this line)
- [AIG vs Liberty Mutual Fiduciary Liability Insurance](https://spot.insure/compare/aig-vs-liberty-mutual/fiduciary) — sibling comparison (other line, or other pair for this line)
- [AIG vs Liberty Mutual General Liability Insurance](https://spot.insure/compare/aig-vs-liberty-mutual/general-liability) — sibling comparison (other line, or other pair for this line)
- [AIG vs Liberty Mutual Inland Marine Insurance](https://spot.insure/compare/aig-vs-liberty-mutual/inland-marine) — sibling comparison (other line, or other pair for this line)
- [AIG vs Liberty Mutual Kidnap and Ransom Insurance](https://spot.insure/compare/aig-vs-liberty-mutual/kidnap-ransom) — sibling comparison (other line, or other pair for this line)
- [AIG vs Liberty Mutual Management Liability Insurance](https://spot.insure/compare/aig-vs-liberty-mutual/management-liability) — sibling comparison (other line, or other pair for this line)
- [AIG vs Liberty Mutual Professional Liability (E&O) Insurance](https://spot.insure/compare/aig-vs-liberty-mutual/professional-errors-omissions) — sibling comparison (other line, or other pair for this line)
- [AIG vs Liberty Mutual Umbrella and Excess Liability Insurance](https://spot.insure/compare/aig-vs-liberty-mutual/umbrella-excess) — sibling comparison (other line, or other pair for this line)
- [AIG vs Liberty Mutual Workers’ Compensation Insurance](https://spot.insure/compare/aig-vs-liberty-mutual/workers-compensation) — sibling comparison (other line, or other pair for this line)
- [AIG vs Alliance Risk Employment Practices Liability Insurance](https://spot.insure/compare/aig-vs-alliance-risk/employment-practices) — sibling comparison (other line, or other pair for this line)
- [AIG vs Amelia Risk Employment Practices Liability Insurance](https://spot.insure/compare/aig-vs-amelia-risk/employment-practices) — sibling comparison (other line, or other pair for this line)
- [AIG vs Aon Employment Practices Liability Insurance](https://spot.insure/compare/aig-vs-aon/employment-practices) — sibling comparison (other line, or other pair for this line)
- [AIG vs The Baldwin Group Employment Practices Liability Insurance](https://spot.insure/compare/aig-vs-baldwin/employment-practices) — sibling comparison (other line, or other pair for this line)
- [AIG vs Beazley Employment Practices Liability Insurance](https://spot.insure/compare/aig-vs-beazley/employment-practices) — sibling comparison (other line, or other pair for this line)
- [AIG vs Berkshire Hathaway Specialty Insurance Employment Practices Liability Insurance](https://spot.insure/compare/aig-vs-berkshire-hathaway-specialty-insurance/employment-practices) — sibling comparison (other line, or other pair for this line)

# AIG vs Liberty Mutual: How Do They Compare for Employment Practices Liability Insurance?

AIG says EPL may be standalone or packaged; Liberty Mutual describes ProShield as a package combining employment practices with other management-liability coverages.

## Research Scope and Use

Use this comparison to evaluate AIG and Liberty Mutual for Employment Practices Liability Insurance against the same documented criteria. It identifies differences and questions to confirm; it does not select a winner for a particular business. Offering claims are what each provider publishes about this line unless marked otherwise. “Not found” describes the evidence reviewed, not proof that a feature is unavailable. Confirm the insurer, policy wording, limits, retentions, exclusions and cost in an actual quote.

## Summary

Liberty Mutual places EPL in its ProShield management-liability package and describes third-party coverage; AIG may offer standalone or packaged EPL options. [3](https://www.aig.com/home/risk-solutions/business/management-and-professional-liability/employment-practices-liability "Employment Practices Liability Insurance") [6](https://business.libertymutual.com/commercial-insurance-solutions/management-liability/proshield/ "ProShield")

## What Is AIG?

AIG is the marketing name for American International Group, Inc.; AIG says its insurance products are written or provided by subsidiaries or affiliates. Its U.S. business pages list commercial casualty, property, cyber, management and professional liability, and specialty programs, but a brand-level page does not identify the insurer for a particular policy. [1](https://www.aig.com/investor-relations "Investor Relations") [2](https://www.aig.com/home/risk-solutions/business "Business")

[AIG profile](https://spot.insure/insurance-providers/aig)

## What Is Liberty Mutual Business Insurance?

Liberty Mutual spans small-commercial, commercial, specialty, surety, and reinsurance businesses. The insurer and distribution route depend on the product, so check the offer and policy before you compare terms. [4](https://www.libertymutualgroup.com/about-lm/investor-relations/our-company/company-profile "Company Profile") [5](https://business.libertymutual.com/commercial-solutions/ "Commercial Insurance Solutions")

[Liberty Mutual profile](https://spot.insure/insurance-providers/liberty-mutual)

## What Is Employment Practices Liability Insurance?

EPLI can help pay covered defense costs and losses when applicants or workers allege discrimination, harassment, wrongful termination or other workplace wrongdoing. If you employ people, check the claim definition, defense costs and prior acts. [7](https://www.iii.org/article/employment-practices-liability-insurance "Employment Practices Liability Insurance") [8](https://asset.trvstatic.com/download/assets/epl-3001.pdf/2c354eaa63ca11eeacdd06e978c86228 "Employment Practices Liability Coverage") [9](https://asset.trvstatic.com/download/assets/lia-3001.pdf/e79a6b6c63ca11eeaa7806e978c86228 "Liability Coverage Terms and Conditions")

## Key Differences in Employment Practices Liability Insurance

### Standalone Choice and Package Design

AIG says Employment Edge and related EPL options may be written standalone or as part of a package. Liberty Mutual describes EPL within ProShield, a management-liability package intended to combine coverages and reduce separate endorsements. An employer seeking only EPL should ask AIG for standalone terms; a buyer considering ProShield should compare the package’s included parts and confirm whether EPL can be quoted independently. The public materials do not establish the terms of either buyer’s policy. [3](https://www.aig.com/home/risk-solutions/business/management-and-professional-liability/employment-practices-liability "Employment Practices Liability Insurance") [6](https://business.libertymutual.com/commercial-insurance-solutions/management-liability/proshield/ "ProShield")

### Claimants and Worker Scope

Liberty Mutual’s overview identifies selected third-party coverage and discusses private and nonprofit organizations, while AIG lists discrimination, harassment, and wrongful-retaliation allegations and applications for private companies, nonprofits, and financial institutions. A buyer should compare how each form treats contractors, volunteers, and claims by customers or vendors. Liberty Mutual cautions that the exact terms depend on policy wording; AIG likewise leaves buyer-specific coverage to the selected form. [6](https://business.libertymutual.com/commercial-insurance-solutions/management-liability/proshield/ "ProShield") [3](https://www.aig.com/home/risk-solutions/business/management-and-professional-liability/employment-practices-liability "Employment Practices Liability Insurance")

## What to Confirm in Employment Practices Liability Insurance Quotes

- Ask Liberty Mutual which third-party claims and worker categories its ProShield form covers and what limits apply. [6](https://business.libertymutual.com/commercial-insurance-solutions/management-liability/proshield/ "ProShield")
- Ask AIG whether standalone EPL is available for your organization and how the form defines insured persons. [3](https://www.aig.com/home/risk-solutions/business/management-and-professional-liability/employment-practices-liability "Employment Practices Liability Insurance")

## Offering Details

| Criteria | AIG Employment Practices Liability Insurance | Liberty Mutual ProShield Employment Practices Liability |
| --- | --- | --- |
| Role in This Line | AIG markets Employment Edge and employment-practices liability options within its Financial Lines portfolio. A particular quote may use a standalone or package form; confirm the named insurer and form. [3](https://www.aig.com/home/risk-solutions/business/management-and-professional-liability/employment-practices-liability "Employment Practices Liability Insurance") (Evidence: Company-reported; scope: Role in this product is limited to the description on the linked AIG source..) | Liberty Mutual includes employment practices liability in its ProShield management-liability package. [6](https://business.libertymutual.com/commercial-insurance-solutions/management-liability/proshield/ "ProShield") (Evidence: Company-reported; scope: Liberty Mutual’s cited product or program overview documents this description. It does not establish the issuing insurer for an individual quote, exact state or provincial availability, the policy form, complete exclusions, or terms offered to a particular buyer; confirm those in the quote and policy documents..) |
| Who It’s For | AIG presents Employment Edge for employers and also lists EPL applications for private companies, nonprofits and financial institutions. The public page does not state a complete eligibility or jurisdiction schedule. [3](https://www.aig.com/home/risk-solutions/business/management-and-professional-liability/employment-practices-liability "Employment Practices Liability Insurance") (Evidence: Company-reported; scope: Audience is the segment AIG names on the linked source; this is not an underwriting decision, quote or guarantee of availability..) | The source scopes the package to private and not-for-profit organizations and lists coverage for certain workers and volunteers; a quote is needed to establish applicant eligibility. [6](https://business.libertymutual.com/commercial-insurance-solutions/management-liability/proshield/ "ProShield") (Evidence: Company-reported; scope: Liberty Mutual’s cited product or program overview documents this description. It does not establish the issuing insurer for an individual quote, exact state or provincial availability, the policy form, complete exclusions, or terms offered to a particular buyer; confirm those in the quote and policy documents..) |
| Coverage Features | AIG describes protection against specified employment-practices claims, including discrimination, harassment and wrongful-retaliation allegations. The cited page’s examples are not a grant of buyer-specific policy coverage. [3](https://www.aig.com/home/risk-solutions/business/management-and-professional-liability/employment-practices-liability "Employment Practices Liability Insurance") (Evidence: Company-reported; scope: AIG’s public product description is not the policy. Actual entitlement depends on the applicable issued form, endorsements and declarations..) | The page describes protection for the financial impact of employment-related lawsuits and lists selected features including third-party coverage; exact definitions and exclusions depend on the policy. [6](https://business.libertymutual.com/commercial-insurance-solutions/management-liability/proshield/ "ProShield") (Evidence: Company-reported; scope: Liberty Mutual’s cited product or program overview documents this description. It does not establish the issuing insurer for an individual quote, exact state or provincial availability, the policy form, complete exclusions, or terms offered to a particular buyer; confirm those in the quote and policy documents..) |
| Limits and Retentions | No buyer-specific limit, retention or deductible can be determined from the public overview. Confirm those values and any sublimits in the quote and issued policy. [3](https://www.aig.com/home/risk-solutions/business/management-and-professional-liability/employment-practices-liability "Employment Practices Liability Insurance") (Evidence: Not publicly disclosed; scope: This statement reports only what the linked public source discloses and does not substitute for a quote or issued policy..) | The cited public overview does not establish the limits, deductibles, exclusions or form terms that would apply to a specific buyer. [6](https://business.libertymutual.com/commercial-insurance-solutions/management-liability/proshield/ "ProShield") (Evidence: Not publicly disclosed; scope: Ask for the quote and specimen or issued policy forms before treating a listed feature as covered..) |
| Risk Services | AIG describes underwriting, claims and risk-management expertise for employment-practices exposures. Its product resources include applications and loss-prevention material; account-specific service is not specified. [3](https://www.aig.com/home/risk-solutions/business/management-and-professional-liability/employment-practices-liability "Employment Practices Liability Insurance") (Evidence: Company-reported; scope: The linked page describes company-reported support; specific account services and third-party arrangements must be confirmed..) | Liberty Mutual describes ProShield as one package policy that combines multiple management-liability coverages and is designed to reduce the need for separate endorsements. [6](https://business.libertymutual.com/commercial-insurance-solutions/management-liability/proshield/ "ProShield") (Evidence: Company-reported; scope: Liberty Mutual’s cited product or program overview documents this description. It does not establish the issuing insurer for an individual quote, exact state or provincial availability, the policy form, complete exclusions, or terms offered to a particular buyer; confirm those in the quote and policy documents..) |

## Full Comparison

- [AIG vs Liberty Mutual](https://spot.insure/compare/aig-vs-liberty-mutual): all coverage lines, business roles, service and claims.
- [What Is Employment Practices Liability Insurance?](https://spot.insure/coverage/employment-practices): EPLI can address covered workplace claims from applicants and workers; claim timing, defense arrangements, limits and exclusions shape your protection.
- [AIG vs Liberty Mutual Builders Risk Insurance](https://spot.insure/compare/aig-vs-liberty-mutual/builders-risk)
- [AIG vs Liberty Mutual Cargo and Transit Insurance](https://spot.insure/compare/aig-vs-liberty-mutual/cargo-transit)
- [AIG vs Liberty Mutual Commercial Auto Insurance](https://spot.insure/compare/aig-vs-liberty-mutual/commercial-auto)
- [AIG vs Liberty Mutual Commercial Property Insurance](https://spot.insure/compare/aig-vs-liberty-mutual/commercial-property)
- [AIG vs Liberty Mutual Crime Insurance](https://spot.insure/compare/aig-vs-liberty-mutual/crime)
- [AIG vs Liberty Mutual Cyber Insurance](https://spot.insure/compare/aig-vs-liberty-mutual/cyber)
- [AIG vs Liberty Mutual D&O Insurance](https://spot.insure/compare/aig-vs-liberty-mutual/directors-officers)
- [AIG vs Liberty Mutual Equipment Breakdown Insurance](https://spot.insure/compare/aig-vs-liberty-mutual/equipment-breakdown)
- [AIG vs Liberty Mutual Fidelity Bonds](https://spot.insure/compare/aig-vs-liberty-mutual/fidelity-bonds)
- [AIG vs Liberty Mutual Fiduciary Liability Insurance](https://spot.insure/compare/aig-vs-liberty-mutual/fiduciary)
- [AIG vs Liberty Mutual General Liability Insurance](https://spot.insure/compare/aig-vs-liberty-mutual/general-liability)
- [AIG vs Liberty Mutual Inland Marine Insurance](https://spot.insure/compare/aig-vs-liberty-mutual/inland-marine)
- [AIG vs Liberty Mutual Kidnap and Ransom Insurance](https://spot.insure/compare/aig-vs-liberty-mutual/kidnap-ransom)
- [AIG vs Liberty Mutual Management Liability Insurance](https://spot.insure/compare/aig-vs-liberty-mutual/management-liability)
- [AIG vs Liberty Mutual Professional Liability (E&O) Insurance](https://spot.insure/compare/aig-vs-liberty-mutual/professional-errors-omissions)
- [AIG vs Liberty Mutual Umbrella and Excess Liability Insurance](https://spot.insure/compare/aig-vs-liberty-mutual/umbrella-excess)
- [AIG vs Liberty Mutual Workers’ Compensation Insurance](https://spot.insure/compare/aig-vs-liberty-mutual/workers-compensation)
- [AIG vs Alliance Risk Employment Practices Liability Insurance](https://spot.insure/compare/aig-vs-alliance-risk/employment-practices)
- [AIG vs Amelia Risk Employment Practices Liability Insurance](https://spot.insure/compare/aig-vs-amelia-risk/employment-practices)
- [AIG vs Aon Employment Practices Liability Insurance](https://spot.insure/compare/aig-vs-aon/employment-practices)
- [AIG vs The Baldwin Group Employment Practices Liability Insurance](https://spot.insure/compare/aig-vs-baldwin/employment-practices)
- [AIG vs Beazley Employment Practices Liability Insurance](https://spot.insure/compare/aig-vs-beazley/employment-practices)
- [AIG vs Berkshire Hathaway Specialty Insurance Employment Practices Liability Insurance](https://spot.insure/compare/aig-vs-berkshire-hathaway-specialty-insurance/employment-practices)

## Sources

### AIG

1. [Investor Relations](https://www.aig.com/investor-relations). American International Group, Inc. (AIG); About AIG and legal footer; lines 244–246 and 327–331. Accessed 2026-09-28.
2. [Business](https://www.aig.com/home/risk-solutions/business). AIG US; Surplus Lines heading and paragraph, lines 357–359. Accessed 2026-09-28.
3. [Employment Practices Liability Insurance](https://www.aig.com/home/risk-solutions/business/management-and-professional-liability/employment-practices-liability). AIG; Official AIG Employment Practices Liability page: Employment Edge product, covered employment-claim categories, employer audience, policy options, risk-management and claims services; see its linked forms and policy caveat.. Accessed 2026-09-30.

### Liberty Mutual

4. [Company Profile](https://www.libertymutualgroup.com/about-lm/investor-relations/our-company/company-profile). Liberty Mutual Group; Strategic business units paragraph: US Retail Markets (individuals/small businesses; small commercial; countrywide) and Global Risk Solutions (mid-size/large businesses; commercial, specialty, reinsurance, surety; worldwide).. Accessed 2026-09-29.
5. [Commercial Insurance Solutions](https://business.libertymutual.com/commercial-solutions/). Liberty Mutual Business Insurance; Commercial solutions index names commercial auto and fleet, cyber, environmental liability, equipment breakdown, excess and surplus, general liability, healthcare liability, inland marine, management liability, multinational, ocean marine, professional liability, property, reinsurance, surety, umbrella/excess and workers compensation. Disclosure says policy insurer is named when offered, may be an affiliate/subsidiary or surplus-lines insurer; states/jurisdictions and actual policy terms vary.. Accessed 2026-09-29.
6. [ProShield](https://business.libertymutual.com/commercial-insurance-solutions/management-liability/proshield/). Liberty Mutual Business Insurance; Opening paragraphs identify package combining directors and officers, employment practices, fiduciary, and crime coverages; D&O and crime sections describe examples of exposures and selected coverage features. Examples are not policy terms.. Accessed 2026-09-29.

### Employment Practices Liability Insurance Guide

7. [Employment Practices Liability Insurance](https://www.iii.org/article/employment-practices-liability-insurance). Insurance Information Institute; Opening; What EPLI covers; Steps to limit employment liability risk. Accessed 2026-09-16.
8. [Employment Practices Liability Coverage](https://asset.trvstatic.com/download/assets/epl-3001.pdf/2c354eaa63ca11eeacdd06e978c86228). Travelers; I.A/II.A p.1; III.A.4–6 p.7; II.F Employment Claim, PDF p.2; I.B p.1; II.U–V p.5; II.L p.3; III.A.9 and A.13, pp.7–8; III.B.2 p.8; IV.A Settlement, PDF pp.8–9. Accessed 2026-09-16.
9. [Liability Coverage Terms and Conditions](https://asset.trvstatic.com/download/assets/lia-3001.pdf/e79a6b6c63ca11eeaa7806e978c86228). Travelers; III.F–H p.6; III.O pp.8–9; III.F p.6; III.B–D, PDF pp.3–5; III.E–F, PDF pp.5–6. Accessed 2026-09-16.

Updated 2026-09-30. Spot, a product of Tools for Enlightenment, publishes this research and works in the commercial insurance market. The comparison applies the same criteria to both providers. [Editorial policy](https://spot.insure/editorial-policy). To suggest a correction, [contact Spot](https://spot.insure/contact) with the page URL and supporting source.

## AIG Reviews

Review Score: 4.4 / 10 from 2 rated sources, equally weighted.

Customer ratings for AIG are low: Trustpilot shows 1.9 out of 5 from 252 reviews, and NerdWallet gives 2.5 stars and notes more claims complaints than expected. These pages cover many AIG products and countries, so they only loosely describe business insurance.

- NerdWallet: NerdWallet editorial rating 2.5 (stars). NerdWallet’s editorial business-insurance comparison; the AIG entry concerns commercial liability and property insurance, not a quantified policyholder-review sample. The page’s complaint statement and 2.5-star editorial rating are source-specific and must not be recast as a consumer average. Checked 2026-09-29. [Business Insurance: Get Quotes and Coverage Today](https://www.nerdwallet.com/business/insurance/best)
- Trustpilot: Trustpilot TrustScore 1.9 (out of 5); 252 reviews. Consumer reviews on aig.com’s Trustpilot profile span products and countries, including personal, travel, device/service and other experiences; they do not isolate U.S. commercial-P&C policyholders or a single issuing insurer. Checked 2026-09-29. [AIG Reviews](https://www.trustpilot.com/review/aig.com)
- ConsumerAffairs: ConsumerAffairs average 1.0 (out of 5); 274 reviews. ConsumerAffairs page titled AIG Life Insurance Reviews, updated 2026-08-14. The page mixes life and high-net-worth home references and reviewers may describe other AIG relationships; it is not a commercial-P&C-only population. Checked 2026-09-29. [AIG Life Insurance Reviews](https://www.consumeraffairs.com/insurance/aig_life.html)
- BBB: Complaints shown, prior 3 years 270. BBB’s American International Group, Inc. headquarters profile and corporate-owned locations (86 listed locations); complaint data is not limited to commercial insurance or a particular risk-bearing insurer. BBB says displayed complaint text may not represent every complaint. Period: Three years ending as displayed 2026-09-29. Checked 2026-09-29. [American International Group, Inc. (AIG) BBB Complaints](https://www.bbb.org/us/ny/new-york/profile/insurance-companies/american-international-group-inc-aig-0121-1515/complaints)

Reviewed 2026-09-29. [Read the sourced review](https://spot.insure/insurance-providers/aig/reviews).

## Liberty Mutual Reviews

Review Score: 7.2 / 10 from 2 rated sources, equally weighted.

Customers give Liberty Mutual 4.2 out of 5 on Trustpilot from 3,836 reviews, but that page mixes auto, home and life customers with business ones. For business insurance specifically, NerdWallet gives 3.0 out of 5 and reports more complaints than expected.

- NerdWallet: NerdWallet editorial rating 3.0/5 (NerdWallet proprietary editorial score; not a consumer rating average or Spot Score). NerdWallet business-insurance editorial review, updated June 3, 2026. Its 3.0/5 is NerdWallet’s editorial score, not a consumer average or Spot Rating. It reports above-expected commercial-property and general-liability complaints for 2022–2024 and a low J.D. Power result. Period: Page updated June 3, 2026. Checked 2026-09-29. [Liberty Mutual Business Insurance Review 2026: Big Company Dogged by Customer Complaints](https://www.nerdwallet.com/business/insurance/learn/liberty-mutual-business-insurance)
- Trustpilot: Trustpilot consumer TrustScore 4.2/5 (Platform aggregate for a mixed Liberty Mutual brand profile; not business-only); 3836 reviews. Company-wide Liberty Mutual Trustpilot profile. Its description highlights auto, home and life insurance; review excerpts are not restricted to commercial buyers or one issuing entity. The displayed score/count are a consumer-review-site aggregate, separate from editorial ratings and survey data. Period: Displayed September 29, 2026; live total changes. Checked 2026-09-29. [Liberty Mutual Reviews](https://www.trustpilot.com/review/www.libertymutual.com)

Reviewed 2026-09-29. [Read the sourced review](https://spot.insure/insurance-providers/liberty-mutual/reviews).

## Agent and Developer Resources

- [Markdown page](https://spot.insure/compare/aig-vs-liberty-mutual/employment-practices.md)
- [Developer resources](https://spot.insure/developers)
- [Public MCP server](https://spot.insure/mcp)
- [MCP server manifest](https://spot.insure/server.json)
- [OpenAPI description](https://spot.insure/openapi.json)
- [Public page index](https://spot.insure/llms.txt)