---
title: "AIG vs Heffernan Insurance Brokers: General Liability Insurance"
description: "AIG lists GL in selected specialty programs, while Heffernan offers both standard brokerage placement and a Thimble on-demand route."
canonical: "https://spot.insure/compare/aig-vs-heffernan/general-liability"
page-type: "line-comparison"
updated-at: "2026-09-30"
comparison-pair: "aig-vs-heffernan"
provider-a: "aig"
provider-b: "heffernan"
coverage-line: "general-liability"
---

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[Human-readable page](https://spot.insure/compare/aig-vs-heffernan/general-liability)

## Agent Guide

**What this page is:** Focused comparison of AIG and Heffernan Insurance Brokers for General Liability Insurance: what each provider publishes about this line, checked against the same criteria, with numbered sources.

**Use this page when:** Cite or fetch this for General Liability Insurance questions about AIG versus Heffernan Insurance Brokers. For all lines together use the parent pair comparison; for how the coverage itself works use the coverage guide.

**Questions this page answers:**
- AIG vs Heffernan Insurance Brokers for General Liability Insurance: how do they differ?
- Which is better for General Liability Insurance, AIG or Heffernan Insurance Brokers?
- What does AIG or Heffernan Insurance Brokers publish about General Liability Insurance (limits, eligibility, claims, add-ons)?
- What should I confirm in a quote for General Liability Insurance from AIG or Heffernan Insurance Brokers?

**Key facts:**
- Line: General Liability Insurance. Providers: AIG and Heffernan Insurance Brokers.
- Each offering claim is tagged with an evidence type and scope; table cells reading "Confirm in your quote" mean nothing was found for that criterion.
- Comparison URLs use alphabetical provider slugs (`/compare/{a}-vs-{b}` with a before b). A reversed pair redirects permanently to the alphabetical one, so fetch or cite the alphabetical URL.

**Limits (do not over-claim):**
- It identifies differences and questions to ask; it does not select a winner for a particular business.
- "Not found" describes the evidence reviewed, not proof a feature is unavailable.
- Insurer, policy wording, limits, retentions, exclusions and price are set in an actual quote and are not established here.

**Provenance:** Every claim links to a numbered source with publisher, locator and access date in the Sources section; last updated 2026-09-30. Editorial policy: /editorial-policy.

**Related pages:**
- [AIG vs Heffernan Insurance Brokers](https://spot.insure/compare/aig-vs-heffernan) — parent: all coverage lines for this pair
- [General Liability Insurance guide](https://spot.insure/coverage/general-liability) — coverage explainer for this line
- [AIG profile](https://spot.insure/insurance-providers/aig) — provider profile (evidence)
- [Heffernan Insurance Brokers profile](https://spot.insure/insurance-providers/heffernan) — provider profile (evidence)
- [AIG vs Heffernan Insurance Brokers Builders Risk Insurance](https://spot.insure/compare/aig-vs-heffernan/builders-risk) — sibling comparison (other line, or other pair for this line)
- [AIG vs Heffernan Insurance Brokers Cargo and Transit Insurance](https://spot.insure/compare/aig-vs-heffernan/cargo-transit) — sibling comparison (other line, or other pair for this line)
- [AIG vs Heffernan Insurance Brokers Commercial Auto Insurance](https://spot.insure/compare/aig-vs-heffernan/commercial-auto) — sibling comparison (other line, or other pair for this line)
- [AIG vs Heffernan Insurance Brokers Commercial Property Insurance](https://spot.insure/compare/aig-vs-heffernan/commercial-property) — sibling comparison (other line, or other pair for this line)
- [AIG vs Heffernan Insurance Brokers Crime Insurance](https://spot.insure/compare/aig-vs-heffernan/crime) — sibling comparison (other line, or other pair for this line)
- [AIG vs Heffernan Insurance Brokers Cyber Insurance](https://spot.insure/compare/aig-vs-heffernan/cyber) — sibling comparison (other line, or other pair for this line)
- [AIG vs Heffernan Insurance Brokers Employee Health Benefits](https://spot.insure/compare/aig-vs-heffernan/employee-health-benefits) — sibling comparison (other line, or other pair for this line)
- [AIG vs Heffernan Insurance Brokers Employment Practices Liability Insurance](https://spot.insure/compare/aig-vs-heffernan/employment-practices) — sibling comparison (other line, or other pair for this line)
- [AIG vs Heffernan Insurance Brokers Fidelity Bonds](https://spot.insure/compare/aig-vs-heffernan/fidelity-bonds) — sibling comparison (other line, or other pair for this line)
- [AIG vs Heffernan Insurance Brokers Fiduciary Liability Insurance](https://spot.insure/compare/aig-vs-heffernan/fiduciary) — sibling comparison (other line, or other pair for this line)
- [AIG vs Heffernan Insurance Brokers Hired and Non-Owned Auto Insurance](https://spot.insure/compare/aig-vs-heffernan/hired-non-owned-auto) — sibling comparison (other line, or other pair for this line)
- [AIG vs Heffernan Insurance Brokers Professional Liability (E&O) Insurance](https://spot.insure/compare/aig-vs-heffernan/professional-errors-omissions) — sibling comparison (other line, or other pair for this line)
- [AIG vs Heffernan Insurance Brokers Workers’ Compensation Insurance](https://spot.insure/compare/aig-vs-heffernan/workers-compensation) — sibling comparison (other line, or other pair for this line)
- [AIG vs Alliance Risk General Liability Insurance](https://spot.insure/compare/aig-vs-alliance-risk/general-liability) — sibling comparison (other line, or other pair for this line)
- [AIG vs Amelia Risk General Liability Insurance](https://spot.insure/compare/aig-vs-amelia-risk/general-liability) — sibling comparison (other line, or other pair for this line)
- [AIG vs Aon General Liability Insurance](https://spot.insure/compare/aig-vs-aon/general-liability) — sibling comparison (other line, or other pair for this line)
- [AIG vs The Baldwin Group General Liability Insurance](https://spot.insure/compare/aig-vs-baldwin/general-liability) — sibling comparison (other line, or other pair for this line)
- [AIG vs Beazley General Liability Insurance](https://spot.insure/compare/aig-vs-beazley/general-liability) — sibling comparison (other line, or other pair for this line)
- [AIG vs Berkshire Hathaway Specialty Insurance General Liability Insurance](https://spot.insure/compare/aig-vs-berkshire-hathaway-specialty-insurance/general-liability) — sibling comparison (other line, or other pair for this line)

# AIG vs Heffernan Insurance Brokers: How Do They Compare for General Liability Insurance?

AIG lists GL in selected specialty programs, while Heffernan offers both standard brokerage placement and a Thimble on-demand route.

## Research Scope and Use

Use this comparison to evaluate AIG and Heffernan Insurance Brokers for General Liability Insurance against the same documented criteria. It identifies differences and questions to confirm; it does not select a winner for a particular business. Offering claims are what each provider publishes about this line unless marked otherwise. “Not found” describes the evidence reviewed, not proof that a feature is unavailable. Confirm the insurer, policy wording, limits, retentions, exclusions and cost in an actual quote.

## Summary

Heffernan’s Thimble partner advertises online $1 million or $2 million limits, while standard brokerage limits are not published; AIG program terms depend on placement. [3](https://www.aig.com/home/risk-solutions/business/aig-programs "AIG Programs Insurance") [8](https://www.heffins.com/short-term-general-liability/ "Short-Term General Liability")

## What Is AIG?

AIG is the marketing name for American International Group, Inc.; AIG says its insurance products are written or provided by subsidiaries or affiliates. Its U.S. business pages list commercial casualty, property, cyber, management and professional liability, and specialty programs, but a brand-level page does not identify the insurer for a particular policy. [1](https://www.aig.com/investor-relations "Investor Relations") [2](https://www.aig.com/home/risk-solutions/business "Business")

[AIG profile](https://spot.insure/insurance-providers/aig)

## What Is Heffernan Insurance Brokers?

Heffernan’s technology practice targets mid- and late-stage, venture-funded and pre-IPO companies; early-stage firms seeking a direct online quote should compare digital providers. It also offers claims consulting and workers’ compensation support. [4](https://www.heffins.com/about-us/our-story/ "Our Story") [5](https://www.heffins.com/business-insurance/technology/ "Technology Company Insurance") [6](https://www.heffins.com/business-insurance/ "Heffernan Business Insurance Brokerage")

[Heffernan Insurance Brokers profile](https://spot.insure/insurance-providers/heffernan)

## What Is General Liability Insurance?

General liability can protect your business when a customer or visitor claims you caused injury or damaged their property. It suits businesses serving customers or working on their premises; your own building, tools and stock need property coverage. [9](https://www.iii.org/article/commercial-general-liability-insurance "Commercial general liability insurance") [10](https://www.insurance.ca.gov/01-consumers/105-type/95-guides/09-comm/commercialguide.cfm "Commercial Insurance Guide") [11](https://www.hiscox.com/documents/partner-agent/specimen_forms/GL_Form.pdf "Commercial General Liability Coverage Form")

## Key Differences in General Liability Insurance

### Brokerage and On-Demand Distribution

Heffernan places general liability through its standard commercial brokerage and separately distributes an on-demand product with Thimble that buyers purchase online. AIG's evidence lists GL within selected programs with program administrators. These routes serve different buying contexts: standard commercial placements allow broker shopping, while the Thimble arrangement is a distinct online product. Ask which Heffernan route applies before comparing forms. [3](https://www.aig.com/home/risk-solutions/business/aig-programs "AIG Programs Insurance") [8](https://www.heffins.com/short-term-general-liability/ "Short-Term General Liability")

### Limits, Insurer and Service

Heffernan says the Thimble product offers $1 million or $2 million limits and names Markel Insurance Company among the underwriters, while its standard brokerage pages publish no limits. AIG's overview also lacks account-specific limits. Buyers should compare the exact issuer, policy period and certificate details in the quote rather than carry figures from one channel to another. [3](https://www.aig.com/home/risk-solutions/business/aig-programs "AIG Programs Insurance") [8](https://www.heffins.com/short-term-general-liability/ "Short-Term General Liability")

## What to Confirm in General Liability Insurance Quotes

- Is Heffernan quoting standard brokerage coverage or the Thimble product, and who is the insurer? [3](https://www.aig.com/home/risk-solutions/business/aig-programs "AIG Programs Insurance") [8](https://www.heffins.com/short-term-general-liability/ "Short-Term General Liability")
- Which AIG program offers the required limits, policy period and certificate language? [3](https://www.aig.com/home/risk-solutions/business/aig-programs "AIG Programs Insurance") [8](https://www.heffins.com/short-term-general-liability/ "Short-Term General Liability")

## Offering Details

| Criteria | AIG General Liability Within Named Programs | Heffernan General Liability Insurance |
| --- | --- | --- |
| Role in This Line | This evidence supports general liability only within the named AIG programs cited here; it does not establish one uniform standalone general liability product across all businesses. [3](https://www.aig.com/home/risk-solutions/business/aig-programs "AIG Programs Insurance") (Evidence: Company-reported; scope: Role in this product is limited to the description on the linked AIG source..) | Heffernan lists general liability among the basic coverages it places for business clients through its standard commercial-insurance brokerage, shopping insurers rather than underwriting the policy itself. [6](https://www.heffins.com/business-insurance/ "Heffernan Business Insurance Brokerage") (Evidence: Company-reported; scope: Business Insurance Brokerage page as read on 2026-09-23..)<br><br>Separately, Heffernan has partnered with Thimble Insurance Services to distribute an on-demand general liability product bought directly online, a distinct and narrower distribution model from its standard commercial brokerage placement. [8](https://www.heffins.com/short-term-general-liability/ "Short-Term General Liability") (Evidence: Company-reported; scope: Short-Term General Liability page as read on 2026-09-23..) |
| Issuing Insurer | Confirm in your quote. | For the Thimble-partnered on-demand product, Heffernan says policies are underwritten by A-rated insurers, naming Markel Insurance Company. The reviewed pages for Heffernan's standard commercial general liability placements do not name an insurer. [8](https://www.heffins.com/short-term-general-liability/ "Short-Term General Liability") [6](https://www.heffins.com/business-insurance/ "Heffernan Business Insurance Brokerage") [7](https://www.heffins.com/business-insurance/small-business/ "Small Business Insurance") (Evidence: Company-reported; scope: Short-Term General Liability page for the named insurer; Business Insurance and Small Business pages for the standard-placement gap, as read on 2026-09-23..) |
| Who It’s For | AIG lists general liability within selected programs for audiences such as community associations, crane and rigging businesses, dental practices, leisure operations, manufactured housing, motorsports, psychoanalysts and towing operations. This is not a universal industry eligibility statement. [3](https://www.aig.com/home/risk-solutions/business/aig-programs "AIG Programs Insurance") (Evidence: Company-reported; scope: Audience is the segment AIG names on the linked source; this is not an underwriting decision, quote or guarantee of availability..) | Heffernan's small-business division says it serves sole proprietors through fast-growing companies across industries including construction, food, health care, hospitality, nonprofits, real estate, technology, transportation, and vintners and growers, plus named specialty programs. [7](https://www.heffins.com/business-insurance/small-business/ "Small Business Insurance") (Evidence: Company-reported; scope: Small Business Insurance page as read on 2026-09-23; no minimum size or exclusion was published..) |
| Coverage Features | The program directory identifies General Liability as a coverage component in the cited named programs. It does not publish the occurrence definitions, covered operations, limits, exclusions or endorsements for any buyer’s policy. [3](https://www.aig.com/home/risk-solutions/business/aig-programs "AIG Programs Insurance") (Evidence: Company-reported; scope: AIG’s public product description is not the policy. Actual entitlement depends on the applicable issued form, endorsements and declarations..) | Heffernan describes general liability as covering bodily injury and property damage caused by a company, whether by its people or its products. [7](https://www.heffins.com/business-insurance/small-business/ "Small Business Insurance") (Evidence: Company-reported; scope: Small Business Insurance page as read on 2026-09-23; the reviewed pages do not list specific exclusions or endorsements..) |
| Limits and Retentions | No general liability limit, deductible or retention for a particular program is stated in the directory. Confirm the program-specific quote and issued form. [3](https://www.aig.com/home/risk-solutions/business/aig-programs "AIG Programs Insurance") (Evidence: Not publicly disclosed; scope: This statement reports only what the linked public source discloses and does not substitute for a quote or issued policy..) | Heffernan's Thimble-partnered on-demand product advertises $1 million or $2 million general liability limits, with pricing starting at $5 for short terms. [8](https://www.heffins.com/short-term-general-liability/ "Short-Term General Liability") (Evidence: Company-reported; scope: Short-Term General Liability page as read on 2026-09-23; Thimble's own disclaimer says eligibility, pricing, and coverage vary by state, activity class, and other factors..)<br><br>For its standard commercial general liability placements, Heffernan's reviewed pages do not publish limit, retention, or premium ranges. [6](https://www.heffins.com/business-insurance/ "Heffernan Business Insurance Brokerage") [7](https://www.heffins.com/business-insurance/small-business/ "Small Business Insurance") (Evidence: Not publicly disclosed; scope: Business Insurance and Small Business Insurance pages as read on 2026-09-23..) |
| Risk Services | AIG describes underwriting, claims and loss-control teams for its Program Administrators, including program development support and admitted/non-admitted structures. These program services are separate from policy entitlement. [3](https://www.aig.com/home/risk-solutions/business/aig-programs "AIG Programs Insurance") (Evidence: Company-reported; scope: The linked page describes company-reported support; specific account services and third-party arrangements must be confirmed..) | For standard commercial clients, Heffernan says it provides claims services, loss control, HR consulting, and risk-management and assessment services alongside placed coverages such as general liability. [6](https://www.heffins.com/business-insurance/ "Heffernan Business Insurance Brokerage") (Evidence: Company-reported; scope: Business Insurance Brokerage page as read on 2026-09-23; not general liability-specific and not described for the Thimble-partnered on-demand product..) |
| How to Apply | Confirm in your quote. | The Thimble-partnered product is bought directly online with no paper forms, producing an ACORD certificate of insurance in under 30 seconds according to Heffernan's page. [8](https://www.heffins.com/short-term-general-liability/ "Short-Term General Liability") (Evidence: Company-reported; scope: Short-Term General Liability page as read on 2026-09-23..) |

## Full Comparison

- [AIG vs Heffernan Insurance Brokers](https://spot.insure/compare/aig-vs-heffernan): all coverage lines, business roles, service and claims.
- [What Is General Liability Insurance?](https://spot.insure/coverage/general-liability): General liability can protect your business from covered injury and property-damage claims; your building, tools and stock need separate property coverage.
- [AIG vs Heffernan Insurance Brokers Builders Risk Insurance](https://spot.insure/compare/aig-vs-heffernan/builders-risk)
- [AIG vs Heffernan Insurance Brokers Cargo and Transit Insurance](https://spot.insure/compare/aig-vs-heffernan/cargo-transit)
- [AIG vs Heffernan Insurance Brokers Commercial Auto Insurance](https://spot.insure/compare/aig-vs-heffernan/commercial-auto)
- [AIG vs Heffernan Insurance Brokers Commercial Property Insurance](https://spot.insure/compare/aig-vs-heffernan/commercial-property)
- [AIG vs Heffernan Insurance Brokers Crime Insurance](https://spot.insure/compare/aig-vs-heffernan/crime)
- [AIG vs Heffernan Insurance Brokers Cyber Insurance](https://spot.insure/compare/aig-vs-heffernan/cyber)
- [AIG vs Heffernan Insurance Brokers Employee Health Benefits](https://spot.insure/compare/aig-vs-heffernan/employee-health-benefits)
- [AIG vs Heffernan Insurance Brokers Employment Practices Liability Insurance](https://spot.insure/compare/aig-vs-heffernan/employment-practices)
- [AIG vs Heffernan Insurance Brokers Fidelity Bonds](https://spot.insure/compare/aig-vs-heffernan/fidelity-bonds)
- [AIG vs Heffernan Insurance Brokers Fiduciary Liability Insurance](https://spot.insure/compare/aig-vs-heffernan/fiduciary)
- [AIG vs Heffernan Insurance Brokers Hired and Non-Owned Auto Insurance](https://spot.insure/compare/aig-vs-heffernan/hired-non-owned-auto)
- [AIG vs Heffernan Insurance Brokers Professional Liability (E&O) Insurance](https://spot.insure/compare/aig-vs-heffernan/professional-errors-omissions)
- [AIG vs Heffernan Insurance Brokers Workers’ Compensation Insurance](https://spot.insure/compare/aig-vs-heffernan/workers-compensation)
- [AIG vs Alliance Risk General Liability Insurance](https://spot.insure/compare/aig-vs-alliance-risk/general-liability)
- [AIG vs Amelia Risk General Liability Insurance](https://spot.insure/compare/aig-vs-amelia-risk/general-liability)
- [AIG vs Aon General Liability Insurance](https://spot.insure/compare/aig-vs-aon/general-liability)
- [AIG vs The Baldwin Group General Liability Insurance](https://spot.insure/compare/aig-vs-baldwin/general-liability)
- [AIG vs Beazley General Liability Insurance](https://spot.insure/compare/aig-vs-beazley/general-liability)
- [AIG vs Berkshire Hathaway Specialty Insurance General Liability Insurance](https://spot.insure/compare/aig-vs-berkshire-hathaway-specialty-insurance/general-liability)

## Sources

### AIG

1. [Investor Relations](https://www.aig.com/investor-relations). American International Group, Inc. (AIG); About AIG and legal footer; lines 244–246 and 327–331. Accessed 2026-09-28.
2. [Business](https://www.aig.com/home/risk-solutions/business). AIG US; Surplus Lines heading and paragraph, lines 357–359. Accessed 2026-09-28.
3. [AIG Programs Insurance](https://www.aig.com/home/risk-solutions/business/aig-programs). AIG; Official AIG program directory, lines 384–397 (community associations), 409–423 (crane/rigging), 424–437 (dental), 485–498 (leisure), 510–525 (manufactured housing), 526–543 (motorsports), 544–552 (psychoanalysts), and 611–626 (towing): named audiences and GL schedule entries. Program administration and policy caveat at lines 242–284 and 680–680.. Accessed 2026-09-30.

### Heffernan Insurance Brokers

4. [Our Story](https://www.heffins.com/about-us/our-story/). Heffernan Insurance Brokers; Headquartered in Walnut Creek; nationwide presence; founded 1988; employee owned; niche practices including technology. Accessed 2026-09-16.
5. [Technology Company Insurance](https://www.heffins.com/business-insurance/technology/). Heffernan Insurance Brokers; Pre-IPO and venture-funded heading; mid to late stage specialization; global expansion copy; self-insurance strategies; Key Markets list; Why Heffernan broker history; Joseph Talmadge practice leader; FAQ. Accessed 2026-09-16.
6. [Heffernan Business Insurance Brokerage](https://www.heffins.com/business-insurance/). Heffernan Insurance Brokers; Basic coverages Heffernan can provide include general liability, commercial property, commercial auto, workers' compensation, and global/foreign exposures, among others.. Accessed 2026-09-23.
7. [Small Business Insurance](https://www.heffins.com/business-insurance/small-business/). Heffernan Insurance Brokers; Tailor-Made Insurance for Small Businesses: sole proprietors to fast-growing companies; General liability insurance covers bodily injury and property damage caused by your company, by both people and products; industry list including Construction, Food Industry, Health Care, Hospitality, Nonprofits, Real Estate, Technology, Transportation, Vintners and Growers, Specialty Programs. Accessed 2026-09-23.
8. [Short-Term General Liability](https://www.heffins.com/short-term-general-liability/). Heffernan Insurance Brokers; Heffernan has partnered with Thimble Insurance Services; On-demand General Liability Insurance can be purchased for an hour, a day, or a month; Get your certificate of insurance in less than 30 seconds with $1 million coverage starting at $5; Buy a $1M or $2M General Liability policy ... in seconds; Rely on Verifly: All policies are underwritten by A-Rated insurers, including Markel Insurance Company; Eligibility, pricing and coverage may vary by state, activity/class and other factors. Accessed 2026-09-23.

### General Liability Insurance Guide

9. [Commercial general liability insurance](https://www.iii.org/article/commercial-general-liability-insurance). Insurance Information Institute; Coverage A; Coverage B; Coverage C; Purchasing commercial general liability insurance. Accessed 2026-09-16.
10. [Commercial Insurance Guide](https://www.insurance.ca.gov/01-consumers/105-type/95-guides/09-comm/commercialguide.cfm). California Department of Insurance; Commercial General Liability; Commercial Automobile; What Should I Expect from a Broker-Agent?; How Are Commercial Policies Rated?. Accessed 2026-09-16.
11. [Commercial General Liability Coverage Form](https://www.hiscox.com/documents/partner-agent/specimen_forms/GL_Form.pdf). ISO; specimen hosted by Hiscox; I.A pp.1–5; I.B pp.6–7; I.C pp.7–8; Supplementary Payments p.8; II pp.9–10; III p.10; IV pp.10–12. Accessed 2026-09-16.

Updated 2026-09-30. Spot, a product of Tools for Enlightenment, publishes this research and works in the commercial insurance market. The comparison applies the same criteria to both providers. [Editorial policy](https://spot.insure/editorial-policy). To suggest a correction, [contact Spot](https://spot.insure/contact) with the page URL and supporting source.

## AIG Reviews

Review Score: 4.4 / 10 from 2 rated sources, equally weighted.

Customer ratings for AIG are low: Trustpilot shows 1.9 out of 5 from 252 reviews, and NerdWallet gives 2.5 stars and notes more claims complaints than expected. These pages cover many AIG products and countries, so they only loosely describe business insurance.

- NerdWallet: NerdWallet editorial rating 2.5 (stars). NerdWallet’s editorial business-insurance comparison; the AIG entry concerns commercial liability and property insurance, not a quantified policyholder-review sample. The page’s complaint statement and 2.5-star editorial rating are source-specific and must not be recast as a consumer average. Checked 2026-09-29. [Business Insurance: Get Quotes and Coverage Today](https://www.nerdwallet.com/business/insurance/best)
- Trustpilot: Trustpilot TrustScore 1.9 (out of 5); 252 reviews. Consumer reviews on aig.com’s Trustpilot profile span products and countries, including personal, travel, device/service and other experiences; they do not isolate U.S. commercial-P&C policyholders or a single issuing insurer. Checked 2026-09-29. [AIG Reviews](https://www.trustpilot.com/review/aig.com)
- ConsumerAffairs: ConsumerAffairs average 1.0 (out of 5); 274 reviews. ConsumerAffairs page titled AIG Life Insurance Reviews, updated 2026-08-14. The page mixes life and high-net-worth home references and reviewers may describe other AIG relationships; it is not a commercial-P&C-only population. Checked 2026-09-29. [AIG Life Insurance Reviews](https://www.consumeraffairs.com/insurance/aig_life.html)
- BBB: Complaints shown, prior 3 years 270. BBB’s American International Group, Inc. headquarters profile and corporate-owned locations (86 listed locations); complaint data is not limited to commercial insurance or a particular risk-bearing insurer. BBB says displayed complaint text may not represent every complaint. Period: Three years ending as displayed 2026-09-29. Checked 2026-09-29. [American International Group, Inc. (AIG) BBB Complaints](https://www.bbb.org/us/ny/new-york/profile/insurance-companies/american-international-group-inc-aig-0121-1515/complaints)

Reviewed 2026-09-29. [Read the sourced review](https://spot.insure/insurance-providers/aig/reviews).

## Heffernan Insurance Brokers Reviews

Review Score: 5.2 / 10 from 1 rated source, equally weighted.

Heffernan’s available review sample is small and local, with a low Google rating for one office. Check the team that would actually serve your business.

- Google reviews (aggregated by Birdeye): Google local listing rating (displayed by Birdeye) 2.6 (5 stars); 5 reviews. Portland office listing at 5100 S Macadam Avenue, matching the official Heffernan locations directory; Birdeye identifies the original review platform as Google. Checked 2026-09-25. [Heffernan Insurance Brokers - Portland reviews](https://reviews.birdeye.com/heffernan-insurance-brokers-144140015138058)

Reviewed 2026-09-25. [Read the sourced review](https://spot.insure/insurance-providers/heffernan/reviews).

## Agent and Developer Resources

- [Markdown page](https://spot.insure/compare/aig-vs-heffernan/general-liability.md)
- [Developer resources](https://spot.insure/developers)
- [Public MCP server](https://spot.insure/mcp)
- [MCP server manifest](https://spot.insure/server.json)
- [OpenAPI description](https://spot.insure/openapi.json)
- [Public page index](https://spot.insure/llms.txt)