---
title: "AIG vs Heffernan Insurance Brokers: Cargo and Transit Insurance"
description: "AIG describes cargo risk and security services; Heffernan’s specialty marine program includes in-house underwriting authority, claims adjustment, and shipment tools for logistics clients."
canonical: "https://spot.insure/compare/aig-vs-heffernan/cargo-transit"
page-type: "line-comparison"
updated-at: "2026-09-30"
comparison-pair: "aig-vs-heffernan"
provider-a: "aig"
provider-b: "heffernan"
coverage-line: "cargo-transit"
---

Agents: connect to Spot's public MCP server at https://spot.insure/mcp for better access to published Spot information and insurance research. Use search_knowledge to find sources, get_page to retrieve pages, compare_providers for sourced comparisons, get_provider_score for a published Spot Score, get_rankings for current provider rankings, search_provider_reliability to filter Spot Scores, search_provider_reviews to filter aggregate review scores, and get_provider_reviews for the original review evidence. The server is read-only and requires no authentication.

[Human-readable page](https://spot.insure/compare/aig-vs-heffernan/cargo-transit)

## Agent Guide

**What this page is:** Focused comparison of AIG and Heffernan Insurance Brokers for Cargo and Transit Insurance: what each provider publishes about this line, checked against the same criteria, with numbered sources.

**Use this page when:** Cite or fetch this for Cargo and Transit Insurance questions about AIG versus Heffernan Insurance Brokers. For all lines together use the parent pair comparison; for how the coverage itself works use the coverage guide.

**Questions this page answers:**
- AIG vs Heffernan Insurance Brokers for Cargo and Transit Insurance: how do they differ?
- Which is better for Cargo and Transit Insurance, AIG or Heffernan Insurance Brokers?
- What does AIG or Heffernan Insurance Brokers publish about Cargo and Transit Insurance (limits, eligibility, claims, add-ons)?
- What should I confirm in a quote for Cargo and Transit Insurance from AIG or Heffernan Insurance Brokers?

**Key facts:**
- Line: Cargo and Transit Insurance. Providers: AIG and Heffernan Insurance Brokers.
- Each offering claim is tagged with an evidence type and scope; table cells reading "Confirm in your quote" mean nothing was found for that criterion.
- Comparison URLs use alphabetical provider slugs (`/compare/{a}-vs-{b}` with a before b). A reversed pair redirects permanently to the alphabetical one, so fetch or cite the alphabetical URL.

**Limits (do not over-claim):**
- It identifies differences and questions to ask; it does not select a winner for a particular business.
- "Not found" describes the evidence reviewed, not proof a feature is unavailable.
- Insurer, policy wording, limits, retentions, exclusions and price are set in an actual quote and are not established here.

**Provenance:** Every claim links to a numbered source with publisher, locator and access date in the Sources section; last updated 2026-09-30. Editorial policy: /editorial-policy.

**Related pages:**
- [AIG vs Heffernan Insurance Brokers](https://spot.insure/compare/aig-vs-heffernan) — parent: all coverage lines for this pair
- [Cargo and Transit Insurance guide](https://spot.insure/coverage/cargo-transit) — coverage explainer for this line
- [AIG profile](https://spot.insure/insurance-providers/aig) — provider profile (evidence)
- [Heffernan Insurance Brokers profile](https://spot.insure/insurance-providers/heffernan) — provider profile (evidence)
- [AIG vs Heffernan Insurance Brokers Builders Risk Insurance](https://spot.insure/compare/aig-vs-heffernan/builders-risk) — sibling comparison (other line, or other pair for this line)
- [AIG vs Heffernan Insurance Brokers Commercial Auto Insurance](https://spot.insure/compare/aig-vs-heffernan/commercial-auto) — sibling comparison (other line, or other pair for this line)
- [AIG vs Heffernan Insurance Brokers Commercial Property Insurance](https://spot.insure/compare/aig-vs-heffernan/commercial-property) — sibling comparison (other line, or other pair for this line)
- [AIG vs Heffernan Insurance Brokers Crime Insurance](https://spot.insure/compare/aig-vs-heffernan/crime) — sibling comparison (other line, or other pair for this line)
- [AIG vs Heffernan Insurance Brokers Cyber Insurance](https://spot.insure/compare/aig-vs-heffernan/cyber) — sibling comparison (other line, or other pair for this line)
- [AIG vs Heffernan Insurance Brokers Employee Health Benefits](https://spot.insure/compare/aig-vs-heffernan/employee-health-benefits) — sibling comparison (other line, or other pair for this line)
- [AIG vs Heffernan Insurance Brokers Employment Practices Liability Insurance](https://spot.insure/compare/aig-vs-heffernan/employment-practices) — sibling comparison (other line, or other pair for this line)
- [AIG vs Heffernan Insurance Brokers Fidelity Bonds](https://spot.insure/compare/aig-vs-heffernan/fidelity-bonds) — sibling comparison (other line, or other pair for this line)
- [AIG vs Heffernan Insurance Brokers Fiduciary Liability Insurance](https://spot.insure/compare/aig-vs-heffernan/fiduciary) — sibling comparison (other line, or other pair for this line)
- [AIG vs Heffernan Insurance Brokers General Liability Insurance](https://spot.insure/compare/aig-vs-heffernan/general-liability) — sibling comparison (other line, or other pair for this line)
- [AIG vs Heffernan Insurance Brokers Hired and Non-Owned Auto Insurance](https://spot.insure/compare/aig-vs-heffernan/hired-non-owned-auto) — sibling comparison (other line, or other pair for this line)
- [AIG vs Heffernan Insurance Brokers Professional Liability (E&O) Insurance](https://spot.insure/compare/aig-vs-heffernan/professional-errors-omissions) — sibling comparison (other line, or other pair for this line)
- [AIG vs Heffernan Insurance Brokers Workers’ Compensation Insurance](https://spot.insure/compare/aig-vs-heffernan/workers-compensation) — sibling comparison (other line, or other pair for this line)
- [AIG vs Alliance Risk Cargo and Transit Insurance](https://spot.insure/compare/aig-vs-alliance-risk/cargo-transit) — sibling comparison (other line, or other pair for this line)
- [AIG vs Amelia Risk Cargo and Transit Insurance](https://spot.insure/compare/aig-vs-amelia-risk/cargo-transit) — sibling comparison (other line, or other pair for this line)
- [AIG vs Aon Cargo and Transit Insurance](https://spot.insure/compare/aig-vs-aon/cargo-transit) — sibling comparison (other line, or other pair for this line)
- [AIG vs The Baldwin Group Cargo and Transit Insurance](https://spot.insure/compare/aig-vs-baldwin/cargo-transit) — sibling comparison (other line, or other pair for this line)
- [AIG vs Berkshire Hathaway Specialty Insurance Cargo and Transit Insurance](https://spot.insure/compare/aig-vs-berkshire-hathaway-specialty-insurance/cargo-transit) — sibling comparison (other line, or other pair for this line)
- [AIG vs Chubb Cargo and Transit Insurance](https://spot.insure/compare/aig-vs-chubb/cargo-transit) — sibling comparison (other line, or other pair for this line)

# AIG vs Heffernan Insurance Brokers: How Do They Compare for Cargo and Transit Insurance?

AIG describes cargo risk and security services; Heffernan’s specialty marine program includes in-house underwriting authority, claims adjustment, and shipment tools for logistics clients.

## Research Scope and Use

Use this comparison to evaluate AIG and Heffernan Insurance Brokers for Cargo and Transit Insurance against the same documented criteria. It identifies differences and questions to confirm; it does not select a winner for a particular business. Offering claims are what each provider publishes about this line unless marked otherwise. “Not found” describes the evidence reviewed, not proof that a feature is unavailable. Confirm the insurer, policy wording, limits, retentions, exclusions and cost in an actual quote.

## Summary

AIG lists cargo risk consultations, engineering, and claims support. Heffernan describes a specialty cargo program with in-house underwriting authority, direct claim adjustment and payment authority, and tools for declarations and reporting. [3](https://www.aig.com/home/risk-solutions/business/specialty-risks/marine/ocean-cargo "Ocean Cargo Insurance") [7](https://www.heffins.com/business-insurance/marine-cargo/ "Marine Cargo")

## What Is AIG?

AIG is the marketing name for American International Group, Inc.; AIG says its insurance products are written or provided by subsidiaries or affiliates. Its U.S. business pages list commercial casualty, property, cyber, management and professional liability, and specialty programs, but a brand-level page does not identify the insurer for a particular policy. [1](https://www.aig.com/investor-relations "Investor Relations") [2](https://www.aig.com/home/risk-solutions/business "Business")

[AIG profile](https://spot.insure/insurance-providers/aig)

## What Is Heffernan Insurance Brokers?

Heffernan’s technology practice targets mid- and late-stage, venture-funded and pre-IPO companies; early-stage firms seeking a direct online quote should compare digital providers. It also offers claims consulting and workers’ compensation support. [4](https://www.heffins.com/about-us/our-story/ "Our Story") [5](https://www.heffins.com/business-insurance/technology/ "Technology Company Insurance") [6](https://www.heffins.com/business-insurance/ "Heffernan Business Insurance Brokerage")

[Heffernan Insurance Brokers profile](https://spot.insure/insurance-providers/heffernan)

## What Is Cargo and Transit Insurance?

Cargo coverage fits a shipper protecting goods it owns or a carrier responsible for another party’s goods. The quote needs to match who bears the loss, the shipment route and storage stops. [9](https://www.insurance.ca.gov/01-consumers/105-type/95-guides/09-comm/commercialguide.cfm "Commercial Insurance Guide") [10](https://www.trade.gov/shipping-options "Shipping Options") [11](https://www.trade.gov/special-documents "Special Documents") [12](https://www.nationalunity.com/National/MotorTruckCargoLiability.pdf "Motor Truck Cargo Legal Liability Coverage")

## Key Differences in Cargo and Transit Insurance

### Brokered Cargo and a Specialist Program

AIG lists importers, exporters, manufacturers, wholesalers, and distributors with cargo moving internationally. Heffernan’s specialty marine cargo program focuses on freight forwarders, customs brokers, import/export operators, and household-goods movers; it says the program has in-house underwriting authority. That is a more defined logistics audience than AIG’s broader shipper list, so ask Heffernan whether your organization fits the program and who carries the paper. [3](https://www.aig.com/home/risk-solutions/business/specialty-risks/marine/ocean-cargo "Ocean Cargo Insurance") [7](https://www.heffins.com/business-insurance/marine-cargo/ "Marine Cargo")

### Claims Authority and Shipment Tools

AIG lists marine claims support and route or security consultations. Heffernan says its dedicated claims division can adjust and settle claims and issue payments directly, and it offers online declaration and claim-reporting tools. These program-specific functions may change day-to-day operations; confirm whether the tools and claims authority apply to your proposed cargo class and which claims remain with a carrier. [3](https://www.aig.com/home/risk-solutions/business/specialty-risks/marine/ocean-cargo "Ocean Cargo Insurance") [7](https://www.heffins.com/business-insurance/marine-cargo/ "Marine Cargo")

## What to Confirm in Cargo and Transit Insurance Quotes

- Ask Heffernan whether your logistics operation fits its specialty program and which underwriting entity and carrier will appear on the policy. [3](https://www.aig.com/home/risk-solutions/business/specialty-risks/marine/ocean-cargo "Ocean Cargo Insurance") [7](https://www.heffins.com/business-insurance/marine-cargo/ "Marine Cargo")
- Ask how its direct claims authority applies to your cargo class and whether declaration tools support your shipment volume. [3](https://www.aig.com/home/risk-solutions/business/specialty-risks/marine/ocean-cargo "Ocean Cargo Insurance") [7](https://www.heffins.com/business-insurance/marine-cargo/ "Marine Cargo")
- Ask AIG who handles claims under the quoted policy and what route-security services can be scheduled. [3](https://www.aig.com/home/risk-solutions/business/specialty-risks/marine/ocean-cargo "Ocean Cargo Insurance") [7](https://www.heffins.com/business-insurance/marine-cargo/ "Marine Cargo")

## Offering Details

| Criteria | AIG Ocean Cargo Insurance | Heffernan Marine Cargo and Transportation Insurance Programs |
| --- | --- | --- |
| Role in This Line | AIG markets Ocean Cargo insurance and related global/captive solutions. The page does not name the issuing subsidiary for a particular buyer’s policy. [3](https://www.aig.com/home/risk-solutions/business/specialty-risks/marine/ocean-cargo "Ocean Cargo Insurance") (Evidence: Company-reported; scope: Role in this product is limited to the description on the linked AIG source..) | Heffernan runs a specialty marine cargo program for freight forwarders and logistics companies that it says carries in-house underwriting authority and a dedicated claims division with authority to adjust, settle and issue payments directly. That is a broader, program-administrator-style role than ordinary brokerage, and is specific to this cargo program rather than Heffernan's general business insurance brokerage. [7](https://www.heffins.com/business-insurance/marine-cargo/ "Marine Cargo") (Evidence: Company-reported; scope: Marine Cargo page's 'What Sets Our Programs Apart' section. Does not establish that Heffernan is a licensed carrier or MGA for this program; the exact legal arrangement with its carrier partners was not disclosed..) |
| Issuing Insurer | Confirm in your quote. | Heffernan says its cargo program has 'exclusive access to major insurance carriers' and that its transportation practice is 'appointed with top transportation carriers,' but neither page names a specific issuing insurer. [7](https://www.heffins.com/business-insurance/marine-cargo/ "Marine Cargo") [8](https://www.heffins.com/business-insurance/transportation/ "Transportation Insurance") (Evidence: Not publicly disclosed; scope: Checked the Marine Cargo and Transportation pages on 2026-09-23. The issuing insurer would appear on the quote and declarations..) |
| Who It’s For | AIG names importers, exporters, manufacturers, wholesalers, and distributors with international transit exposures, including containerized general cargo, bulk/break-bulk and project cargo. [3](https://www.aig.com/home/risk-solutions/business/specialty-risks/marine/ocean-cargo "Ocean Cargo Insurance") (Evidence: Company-reported; scope: Audience is the segment AIG names on the linked source; this is not an underwriting decision, quote or guarantee of availability..) | Heffernan markets its cargo program to freight forwarders, customs brokers, import/export operators and household-goods movers, and describes a global client base of logistics companies, forwarders and brokers. Its separate transportation practice serves trucking and logistics, final-mile delivery, couriers, fuel haulers, towing and moving and storage businesses. [7](https://www.heffins.com/business-insurance/marine-cargo/ "Marine Cargo") [8](https://www.heffins.com/business-insurance/transportation/ "Transportation Insurance") (Evidence: Company-reported; scope: Marine Cargo and Transportation page descriptions of target clients and subsectors..) |
| Coverage Features | AIG describes protection for goods moved across land, sea or international borders and lists general cargo, bulk/break-bulk and project cargo. It also lists stock-throughput, captive/fronting and logistics package structures; those examples do not settle any buyer’s policy scope. [3](https://www.aig.com/home/risk-solutions/business/specialty-risks/marine/ocean-cargo "Ocean Cargo Insurance") (Evidence: Company-reported; scope: AIG’s public product description is not the policy. Actual entitlement depends on the applicable issued form, endorsements and declarations..) | Heffernan's cargo program lists general merchandise logistics, household goods logistics, marine cargo legal liability, errors and omissions, surety bonds and special-projects coverage. Its transportation practice separately lists motor truck cargo and brokerage liability and contingent cargo among its exclusive and sponsored products for trucking and logistics clients. [7](https://www.heffins.com/business-insurance/marine-cargo/ "Marine Cargo") [8](https://www.heffins.com/business-insurance/transportation/ "Transportation Insurance") (Evidence: Company-reported; scope: Marine Cargo 'Coverage Options' list and Transportation 'exclusive and sponsored products' list; exclusions and policy wording are not published..) |
| Limits and Retentions | The page advertises $50 million transit capacity and $50 million storage/warehouse capacity, with natural-catastrophe sublimits stated as $10 million per occurrence and annual aggregate. These are advertised capacity figures, not an individual quote or policy limit. [3](https://www.aig.com/home/risk-solutions/business/specialty-risks/marine/ocean-cargo "Ocean Cargo Insurance") (Evidence: Not publicly disclosed; scope: This statement reports only what the linked public source discloses and does not substitute for a quote or issued policy..) | Confirm in your quote. |
| Risk Services | AIG lists route, conveyance, packaging and security consultations, marine loss-control engineering, and claims support. Its Marine Claims Promise is conditional on confirmed coverage and applies to specified expense categories and agreed loss estimates. [3](https://www.aig.com/home/risk-solutions/business/specialty-risks/marine/ocean-cargo "Ocean Cargo Insurance") (Evidence: Company-reported; scope: The linked page describes company-reported support; specific account services and third-party arrangements must be confirmed..) | Heffernan describes interactive online tools for remote declaration issuance and claim reporting, plus sales-tracking tools, for its cargo program. Its transportation practice separately lists fleet safety and training, a benchmarking system, medical triage and first aid, and a workers' compensation mod-reduction plan, along with a DOT compliance platform. [7](https://www.heffins.com/business-insurance/marine-cargo/ "Marine Cargo") [8](https://www.heffins.com/business-insurance/transportation/ "Transportation Insurance") (Evidence: Company-reported; scope: Marine Cargo 'Tools for Cargo Insurance' section and Transportation risk-management and safety-services lists..) |
| How to Apply | Confirm in your quote. | Existing cargo policyholders manage shipments and claims through an online portal login; new buyers reach the program through a Request a Quote or Request a Consultation contact route, or by calling the number listed for the cargo claims team. [7](https://www.heffins.com/business-insurance/marine-cargo/ "Marine Cargo") (Evidence: Company-reported; scope: Marine Cargo page's portal sign-in and consultation-request sections..) |

## Full Comparison

- [AIG vs Heffernan Insurance Brokers](https://spot.insure/compare/aig-vs-heffernan): all coverage lines, business roles, service and claims.
- [What Is Cargo and Transit Insurance?](https://spot.insure/coverage/cargo-transit): Cargo coverage protects your financial interest in goods during transit; ownership, route, storage and late-delivery terms shape what the policy addresses.
- [AIG vs Heffernan Insurance Brokers Builders Risk Insurance](https://spot.insure/compare/aig-vs-heffernan/builders-risk)
- [AIG vs Heffernan Insurance Brokers Commercial Auto Insurance](https://spot.insure/compare/aig-vs-heffernan/commercial-auto)
- [AIG vs Heffernan Insurance Brokers Commercial Property Insurance](https://spot.insure/compare/aig-vs-heffernan/commercial-property)
- [AIG vs Heffernan Insurance Brokers Crime Insurance](https://spot.insure/compare/aig-vs-heffernan/crime)
- [AIG vs Heffernan Insurance Brokers Cyber Insurance](https://spot.insure/compare/aig-vs-heffernan/cyber)
- [AIG vs Heffernan Insurance Brokers Employee Health Benefits](https://spot.insure/compare/aig-vs-heffernan/employee-health-benefits)
- [AIG vs Heffernan Insurance Brokers Employment Practices Liability Insurance](https://spot.insure/compare/aig-vs-heffernan/employment-practices)
- [AIG vs Heffernan Insurance Brokers Fidelity Bonds](https://spot.insure/compare/aig-vs-heffernan/fidelity-bonds)
- [AIG vs Heffernan Insurance Brokers Fiduciary Liability Insurance](https://spot.insure/compare/aig-vs-heffernan/fiduciary)
- [AIG vs Heffernan Insurance Brokers General Liability Insurance](https://spot.insure/compare/aig-vs-heffernan/general-liability)
- [AIG vs Heffernan Insurance Brokers Hired and Non-Owned Auto Insurance](https://spot.insure/compare/aig-vs-heffernan/hired-non-owned-auto)
- [AIG vs Heffernan Insurance Brokers Professional Liability (E&O) Insurance](https://spot.insure/compare/aig-vs-heffernan/professional-errors-omissions)
- [AIG vs Heffernan Insurance Brokers Workers’ Compensation Insurance](https://spot.insure/compare/aig-vs-heffernan/workers-compensation)
- [AIG vs Alliance Risk Cargo and Transit Insurance](https://spot.insure/compare/aig-vs-alliance-risk/cargo-transit)
- [AIG vs Amelia Risk Cargo and Transit Insurance](https://spot.insure/compare/aig-vs-amelia-risk/cargo-transit)
- [AIG vs Aon Cargo and Transit Insurance](https://spot.insure/compare/aig-vs-aon/cargo-transit)
- [AIG vs The Baldwin Group Cargo and Transit Insurance](https://spot.insure/compare/aig-vs-baldwin/cargo-transit)
- [AIG vs Berkshire Hathaway Specialty Insurance Cargo and Transit Insurance](https://spot.insure/compare/aig-vs-berkshire-hathaway-specialty-insurance/cargo-transit)
- [AIG vs Chubb Cargo and Transit Insurance](https://spot.insure/compare/aig-vs-chubb/cargo-transit)

## Sources

### AIG

1. [Investor Relations](https://www.aig.com/investor-relations). American International Group, Inc. (AIG); About AIG and legal footer; lines 244–246 and 327–331. Accessed 2026-09-28.
2. [Business](https://www.aig.com/home/risk-solutions/business). AIG US; Surplus Lines heading and paragraph, lines 357–359. Accessed 2026-09-28.
3. [Ocean Cargo Insurance](https://www.aig.com/home/risk-solutions/business/specialty-risks/marine/ocean-cargo). AIG; Official AIG Ocean Cargo page, lines 242–285: target classes, cargo types, program structures, stated capacity, route consultation, claims promise and policy caveat.. Accessed 2026-09-30.

### Heffernan Insurance Brokers

4. [Our Story](https://www.heffins.com/about-us/our-story/). Heffernan Insurance Brokers; Headquartered in Walnut Creek; nationwide presence; founded 1988; employee owned; niche practices including technology. Accessed 2026-09-16.
5. [Technology Company Insurance](https://www.heffins.com/business-insurance/technology/). Heffernan Insurance Brokers; Pre-IPO and venture-funded heading; mid to late stage specialization; global expansion copy; self-insurance strategies; Key Markets list; Why Heffernan broker history; Joseph Talmadge practice leader; FAQ. Accessed 2026-09-16.
6. [Heffernan Business Insurance Brokerage](https://www.heffins.com/business-insurance/). Heffernan Insurance Brokers; Forward-Thinking Business Insurance: basic coverages (general liability, commercial property and auto, workers’ compensation); corporate and executive protection (EPL, D&O, fiduciary responsibility, cyber, kidnap and ransom); alternative risk capabilities; claims, loss control and risk-management services; industry practice links including Technology and Claims Advocacy. Accessed 2026-09-16.
7. [Marine Cargo](https://www.heffins.com/business-insurance/marine-cargo/). Heffernan Insurance Brokers; Transportation Insurance Programs for Freight Forwarders and Logistics Companies; Specialty Programs list; Coverage Options; What Sets Our Programs Apart: in-house underwriting authority, exclusive access to major insurance carriers, dedicated claims division with authority to adjust, settle and issue payments; interactive online tools; contact. Accessed 2026-09-23.
8. [Transportation Insurance](https://www.heffins.com/business-insurance/transportation/). Heffernan Insurance Brokers; Transportation subsectors; exclusive and sponsored products including Motor Truck Cargo and Brokerage Liability and Contingent Cargo; risk management strategies; appointed with top transportation carriers; practice leader contacts. Accessed 2026-09-23.

### Cargo and Transit Insurance Guide

9. [Commercial Insurance Guide](https://www.insurance.ca.gov/01-consumers/105-type/95-guides/09-comm/commercialguide.cfm). California Department of Insurance; Commercial Property; Inland Marine; What Should I Expect from a Broker-Agent. Accessed 2026-09-16.
10. [Shipping Options](https://www.trade.gov/shipping-options). International Trade Administration, U.S. Department of Commerce; Export Shipping Basics; Tips on International Shipping from U.S.; Working with Freight Forwarders. Accessed 2026-09-16.
11. [Special Documents](https://www.trade.gov/special-documents). International Trade Administration, U.S. Department of Commerce; Insurance Certificate bullet. Accessed 2026-09-16.
12. [Motor Truck Cargo Legal Liability Coverage](https://www.nationalunity.com/National/MotorTruckCargoLiability.pdf). American Association of Insurance Services, Inc.; hosted by National Unity; Coverage and Property Covered pp.1–2; Perils Excluded pp.6–7; Valuation p.8; How Much We Pay p.9; Transit definition p.13. Accessed 2026-09-16.

Updated 2026-09-30. Spot, a product of Tools for Enlightenment, publishes this research and works in the commercial insurance market. The comparison applies the same criteria to both providers. [Editorial policy](https://spot.insure/editorial-policy). To suggest a correction, [contact Spot](https://spot.insure/contact) with the page URL and supporting source.

## AIG Reviews

Review Score: 4.4 / 10 from 2 rated sources, equally weighted.

Customer ratings for AIG are low: Trustpilot shows 1.9 out of 5 from 252 reviews, and NerdWallet gives 2.5 stars and notes more claims complaints than expected. These pages cover many AIG products and countries, so they only loosely describe business insurance.

- NerdWallet: NerdWallet editorial rating 2.5 (stars). NerdWallet’s editorial business-insurance comparison; the AIG entry concerns commercial liability and property insurance, not a quantified policyholder-review sample. The page’s complaint statement and 2.5-star editorial rating are source-specific and must not be recast as a consumer average. Checked 2026-09-29. [Business Insurance: Get Quotes and Coverage Today](https://www.nerdwallet.com/business/insurance/best)
- Trustpilot: Trustpilot TrustScore 1.9 (out of 5); 252 reviews. Consumer reviews on aig.com’s Trustpilot profile span products and countries, including personal, travel, device/service and other experiences; they do not isolate U.S. commercial-P&C policyholders or a single issuing insurer. Checked 2026-09-29. [AIG Reviews](https://www.trustpilot.com/review/aig.com)
- ConsumerAffairs: ConsumerAffairs average 1.0 (out of 5); 274 reviews. ConsumerAffairs page titled AIG Life Insurance Reviews, updated 2026-08-14. The page mixes life and high-net-worth home references and reviewers may describe other AIG relationships; it is not a commercial-P&C-only population. Checked 2026-09-29. [AIG Life Insurance Reviews](https://www.consumeraffairs.com/insurance/aig_life.html)
- BBB: Complaints shown, prior 3 years 270. BBB’s American International Group, Inc. headquarters profile and corporate-owned locations (86 listed locations); complaint data is not limited to commercial insurance or a particular risk-bearing insurer. BBB says displayed complaint text may not represent every complaint. Period: Three years ending as displayed 2026-09-29. Checked 2026-09-29. [American International Group, Inc. (AIG) BBB Complaints](https://www.bbb.org/us/ny/new-york/profile/insurance-companies/american-international-group-inc-aig-0121-1515/complaints)

Reviewed 2026-09-29. [Read the sourced review](https://spot.insure/insurance-providers/aig/reviews).

## Heffernan Insurance Brokers Reviews

Review Score: 5.2 / 10 from 1 rated source, equally weighted.

Heffernan’s available review sample is small and local, with a low Google rating for one office. Check the team that would actually serve your business.

- Google reviews (aggregated by Birdeye): Google local listing rating (displayed by Birdeye) 2.6 (5 stars); 5 reviews. Portland office listing at 5100 S Macadam Avenue, matching the official Heffernan locations directory; Birdeye identifies the original review platform as Google. Checked 2026-09-25. [Heffernan Insurance Brokers - Portland reviews](https://reviews.birdeye.com/heffernan-insurance-brokers-144140015138058)

Reviewed 2026-09-25. [Read the sourced review](https://spot.insure/insurance-providers/heffernan/reviews).

## Agent and Developer Resources

- [Markdown page](https://spot.insure/compare/aig-vs-heffernan/cargo-transit.md)
- [Developer resources](https://spot.insure/developers)
- [Public MCP server](https://spot.insure/mcp)
- [MCP server manifest](https://spot.insure/server.json)
- [OpenAPI description](https://spot.insure/openapi.json)
- [Public page index](https://spot.insure/llms.txt)