---
title: "AIG vs CNA: Kidnap and Ransom Insurance"
description: "Compare AIG’s named CrisiSolution policy and CNA’s placement route, including their documented crisis response resources."
canonical: "https://spot.insure/compare/aig-vs-cna/kidnap-ransom"
page-type: "line-comparison"
updated-at: "2026-09-30"
comparison-pair: "aig-vs-cna"
provider-a: "aig"
provider-b: "cna"
coverage-line: "kidnap-ransom"
---

Agents: connect to Spot's public MCP server at https://spot.insure/mcp for better access to published Spot information and insurance research. Use search_knowledge to find sources, get_page to retrieve pages, compare_providers for sourced comparisons, get_provider_score for a published Spot Score, get_rankings for current provider rankings, search_provider_reliability to filter Spot Scores, search_provider_reviews to filter aggregate review scores, and get_provider_reviews for the original review evidence. The server is read-only and requires no authentication.

[Human-readable page](https://spot.insure/compare/aig-vs-cna/kidnap-ransom)

## Agent Guide

**What this page is:** Focused comparison of AIG and CNA for Kidnap and Ransom Insurance: what each provider publishes about this line, checked against the same criteria, with numbered sources.

**Use this page when:** Cite or fetch this for Kidnap and Ransom Insurance questions about AIG versus CNA. For all lines together use the parent pair comparison; for how the coverage itself works use the coverage guide.

**Questions this page answers:**
- AIG vs CNA for Kidnap and Ransom Insurance: how do they differ?
- Which is better for Kidnap and Ransom Insurance, AIG or CNA?
- What does AIG or CNA publish about Kidnap and Ransom Insurance (limits, eligibility, claims, add-ons)?
- What should I confirm in a quote for Kidnap and Ransom Insurance from AIG or CNA?

**Key facts:**
- Line: Kidnap and Ransom Insurance. Providers: AIG and CNA.
- Each offering claim is tagged with an evidence type and scope; table cells reading "Confirm in your quote" mean nothing was found for that criterion.
- Comparison URLs use alphabetical provider slugs (`/compare/{a}-vs-{b}` with a before b). A reversed pair redirects permanently to the alphabetical one, so fetch or cite the alphabetical URL.

**Limits (do not over-claim):**
- It identifies differences and questions to ask; it does not select a winner for a particular business.
- "Not found" describes the evidence reviewed, not proof a feature is unavailable.
- Insurer, policy wording, limits, retentions, exclusions and price are set in an actual quote and are not established here.

**Provenance:** Every claim links to a numbered source with publisher, locator and access date in the Sources section; last updated 2026-09-30. Editorial policy: /editorial-policy.

**Related pages:**
- [AIG vs CNA](https://spot.insure/compare/aig-vs-cna) — parent: all coverage lines for this pair
- [Kidnap and Ransom Insurance guide](https://spot.insure/coverage/kidnap-ransom) — coverage explainer for this line
- [AIG profile](https://spot.insure/insurance-providers/aig) — provider profile (evidence)
- [CNA profile](https://spot.insure/insurance-providers/cna) — provider profile (evidence)
- [AIG vs CNA Builders Risk Insurance](https://spot.insure/compare/aig-vs-cna/builders-risk) — sibling comparison (other line, or other pair for this line)
- [AIG vs CNA Cargo and Transit Insurance](https://spot.insure/compare/aig-vs-cna/cargo-transit) — sibling comparison (other line, or other pair for this line)
- [AIG vs CNA Commercial Auto Insurance](https://spot.insure/compare/aig-vs-cna/commercial-auto) — sibling comparison (other line, or other pair for this line)
- [AIG vs CNA Commercial Property Insurance](https://spot.insure/compare/aig-vs-cna/commercial-property) — sibling comparison (other line, or other pair for this line)
- [AIG vs CNA Crime Insurance](https://spot.insure/compare/aig-vs-cna/crime) — sibling comparison (other line, or other pair for this line)
- [AIG vs CNA Cyber Insurance](https://spot.insure/compare/aig-vs-cna/cyber) — sibling comparison (other line, or other pair for this line)
- [AIG vs CNA D&O Insurance](https://spot.insure/compare/aig-vs-cna/directors-officers) — sibling comparison (other line, or other pair for this line)
- [AIG vs CNA Employment Practices Liability Insurance](https://spot.insure/compare/aig-vs-cna/employment-practices) — sibling comparison (other line, or other pair for this line)
- [AIG vs CNA Equipment Breakdown Insurance](https://spot.insure/compare/aig-vs-cna/equipment-breakdown) — sibling comparison (other line, or other pair for this line)
- [AIG vs CNA Fidelity Bonds](https://spot.insure/compare/aig-vs-cna/fidelity-bonds) — sibling comparison (other line, or other pair for this line)
- [AIG vs CNA Fiduciary Liability Insurance](https://spot.insure/compare/aig-vs-cna/fiduciary) — sibling comparison (other line, or other pair for this line)
- [AIG vs CNA General Liability Insurance](https://spot.insure/compare/aig-vs-cna/general-liability) — sibling comparison (other line, or other pair for this line)
- [AIG vs CNA Hired and Non-Owned Auto Insurance](https://spot.insure/compare/aig-vs-cna/hired-non-owned-auto) — sibling comparison (other line, or other pair for this line)
- [AIG vs CNA Inland Marine Insurance](https://spot.insure/compare/aig-vs-cna/inland-marine) — sibling comparison (other line, or other pair for this line)
- [AIG vs CNA Management Liability Insurance](https://spot.insure/compare/aig-vs-cna/management-liability) — sibling comparison (other line, or other pair for this line)
- [AIG vs CNA Media Liability Insurance](https://spot.insure/compare/aig-vs-cna/media) — sibling comparison (other line, or other pair for this line)
- [AIG vs CNA Product Liability Insurance](https://spot.insure/compare/aig-vs-cna/product-liability) — sibling comparison (other line, or other pair for this line)
- [AIG vs CNA Professional Liability (E&O) Insurance](https://spot.insure/compare/aig-vs-cna/professional-errors-omissions) — sibling comparison (other line, or other pair for this line)
- [AIG vs CNA Workers’ Compensation Insurance](https://spot.insure/compare/aig-vs-cna/workers-compensation) — sibling comparison (other line, or other pair for this line)
- [AIG vs Aon Kidnap and Ransom Insurance](https://spot.insure/compare/aig-vs-aon/kidnap-ransom) — sibling comparison (other line, or other pair for this line)
- [AIG vs The Baldwin Group Kidnap and Ransom Insurance](https://spot.insure/compare/aig-vs-baldwin/kidnap-ransom) — sibling comparison (other line, or other pair for this line)
- [AIG vs CFC Kidnap and Ransom Insurance](https://spot.insure/compare/aig-vs-cfc/kidnap-ransom) — sibling comparison (other line, or other pair for this line)
- [AIG vs Chubb Kidnap and Ransom Insurance](https://spot.insure/compare/aig-vs-chubb/kidnap-ransom) — sibling comparison (other line, or other pair for this line)
- [AIG vs Coverdash Kidnap and Ransom Insurance](https://spot.insure/compare/aig-vs-coverdash/kidnap-ransom) — sibling comparison (other line, or other pair for this line)
- [Aon vs CNA Kidnap and Ransom Insurance](https://spot.insure/compare/aon-vs-cna/kidnap-ransom) — sibling comparison (other line, or other pair for this line)

# AIG vs CNA: How Do They Compare for Kidnap and Ransom Insurance?

Compare AIG’s named CrisiSolution policy and CNA’s placement route, including their documented crisis response resources.

## Research Scope and Use

Use this comparison to evaluate AIG and CNA for Kidnap and Ransom Insurance against the same documented criteria. It identifies differences and questions to confirm; it does not select a winner for a particular business. Offering claims are what each provider publishes about this line unless marked otherwise. “Not found” describes the evidence reviewed, not proof that a feature is unavailable. Confirm the insurer, policy wording, limits, retentions, exclusions and cost in an actual quote.

## Summary

AIG names CrisiSolution and lists planning, training and 24/7 response support; CNA lists the line and points agents to applications, with an older brochure naming red24 support. [3](https://www.aig.com/home/risk-solutions/business/management-and-professional-liability/kidnap-ransom-and-extortion "Kidnap, Ransom & Extortion Insurance") [8](https://www.cna.com/sites/default/files/assets/abcfdcbb-6e1d-4ddc-86b2-510317192f83/KRESSKidnapRansomExtortion_CNA.pdf?fid= "Kidnap, Ransom and Extortion Coverage From CNA")

## What Is AIG?

AIG is the marketing name for American International Group, Inc.; AIG says its insurance products are written or provided by subsidiaries or affiliates. Its U.S. business pages list commercial casualty, property, cyber, management and professional liability, and specialty programs, but a brand-level page does not identify the insurer for a particular policy. [1](https://www.aig.com/investor-relations "Investor Relations") [2](https://www.aig.com/home/risk-solutions/business "Business")

[AIG profile](https://spot.insure/insurance-providers/aig)

## CNA Small Business Insurance: Products, Agents and Service

CNA directs small-business buyers to independent agents and describes CNA Connect as a businessowners policy for more than 600 small-business classes. Issuer and availability vary by policy and state, so confirm both in a quote. [4](https://www.cna.com/solutions/small-business "Insurance for Small Businesses") [5](https://www.cna.com/products/cna-connect "CNA Connect Small Businessowners Policy (BOP) | CNA Insurance") [6](https://www.cna.com/cnadisclaimer/generaldisclaimer "General Disclaimer")

[CNA profile](https://spot.insure/insurance-providers/cna)

## What Is Kidnap and Ransom Insurance?

Kidnap and ransom insurance provides financial protection for specified kidnapping and extortion events and gives the business access to a crisis-response firm. Check who is insured, which events are named, and how territory and sanctions terms apply to your actual travel. [9](https://www.travelers.com/business-insurance/professional-liability-insurance/apps-forms/kidnap-ransom "Kidnap and Ransom Applications and Forms") [10](https://www.chubb.com/us-en/business-insurance/the-chubb-primary-kidnap-ransom-extortion-insurance.html "The Chubb Primary Kidnap Ransom and Extortion Insurance") [11](https://asset.trvstatic.com/download/assets/ker-16001.pdf/fec9c08a63ca11eea3d58e94a50adee5 "Kidnap and Ransom Coverage")

## Key Differences in Kidnap and Ransom Insurance

### AIG names a policy while CNA lists the line in management liability
AIG markets CrisiSolution as its main corporate kidnap, ransom and extortion policy, with primary and excess examples for kidnapping, extortion, detention, hijacking and threats. CNA’s current Management Liability page lists the coverage, while its older brochure describes insured events including kidnapping, extortion, hijack and detention. A buyer comparing forms should request the current CNA wording and match both quotes against the events and extensions needed. [3](https://www.aig.com/home/risk-solutions/business/management-and-professional-liability/kidnap-ransom-and-extortion "Kidnap, Ransom & Extortion Insurance") [7](https://www.cna.com/products/management-liability "Management Liability Insurance and Professional Liability")

### Crisis support is described at different levels of detail
AIG identifies Crisis24 and MBL Global for planning, training and response, plus global claims professionals and a 24/7 contact resource. CNA’s brochure names red24 for security advice and response support. Ask each broker who answers the first call, which services are available before an incident, and whether the listed response providers are included for the proposed policy. [3](https://www.aig.com/home/risk-solutions/business/management-and-professional-liability/kidnap-ransom-and-extortion "Kidnap, Ransom & Extortion Insurance") [8](https://www.cna.com/sites/default/files/assets/abcfdcbb-6e1d-4ddc-86b2-510317192f83/KRESSKidnapRansomExtortion_CNA.pdf?fid= "Kidnap, Ransom and Extortion Coverage From CNA")

## What to Confirm in Kidnap and Ransom Insurance Quotes

- Ask CNA for the current application and policy wording, since its event details cited here come from an older brochure. [7](https://www.cna.com/products/management-liability "Management Liability Insurance and Professional Liability")
- Confirm which AIG extensions and CNA crisis-response services are included in the quoted placement. [3](https://www.aig.com/home/risk-solutions/business/management-and-professional-liability/kidnap-ransom-and-extortion "Kidnap, Ransom & Extortion Insurance") [8](https://www.cna.com/sites/default/files/assets/abcfdcbb-6e1d-4ddc-86b2-510317192f83/KRESSKidnapRansomExtortion_CNA.pdf?fid= "Kidnap, Ransom and Extortion Coverage From CNA")

## Offering Details

| Criteria | AIG CrisiSolution Kidnap, Ransom and Extortion Insurance | Kidnap, Ransom and Extortion |
| --- | --- | --- |
| Role in This Line | AIG markets CrisiSolution as its main corporate Kidnap, Ransom and Extortion policy and also describes related package and endorsement routes. The issuing insurer for a specific placement is not named on the overview. [3](https://www.aig.com/home/risk-solutions/business/management-and-professional-liability/kidnap-ransom-and-extortion "Kidnap, Ransom & Extortion Insurance") (Evidence: Company-reported; scope: Role in this product is limited to the description on the linked AIG source..) | Confirm in your quote. |
| Who It’s For | AIG describes CrisiSolution for corporate businesses, individuals and high-net-worth families, with examples of higher-risk industries such as energy, mining, maritime, multinationals, charities and NGOs. This is not a guarantee of account eligibility or worldwide local placement. [3](https://www.aig.com/home/risk-solutions/business/management-and-professional-liability/kidnap-ransom-and-extortion "Kidnap, Ransom & Extortion Insurance") (Evidence: Company-reported; scope: Audience is the segment AIG names on the linked source; this is not an underwriting decision, quote or guarantee of availability..) | CNA’s 2012 brochure identifies organizations with overseas travelers or operations among typical buyers and names manufacturers, professional-services firms, hospitals, financial institutions, technology and construction companies. [8](https://www.cna.com/sites/default/files/assets/abcfdcbb-6e1d-4ddc-86b2-510317192f83/KRESSKidnapRansomExtortion_CNA.pdf?fid= "Kidnap, Ransom and Extortion Coverage From CNA") (Evidence: Company-reported; scope: Historical target examples are not current underwriting rules or eligibility guarantees..) |
| Coverage Features | AIG describes primary and excess coverage examples for kidnapping, extortion, wrongful detention, hijacking, threats, disappearance and hostage events, with certain additional extensions. Each extension remains subject to its policy wording and conditions. [3](https://www.aig.com/home/risk-solutions/business/management-and-professional-liability/kidnap-ransom-and-extortion "Kidnap, Ransom & Extortion Insurance") (Evidence: Company-reported; scope: AIG’s public product description is not the policy. Actual entitlement depends on the applicable issued form, endorsements and declarations..) | CNA’s current Management Liability page lists Kidnap, Ransom and Extortion; the older CNA brochure describes insured events including kidnapping, extortion, hijack and detention. [7](https://www.cna.com/products/management-liability "Management Liability Insurance and Professional Liability") [8](https://www.cna.com/sites/default/files/assets/abcfdcbb-6e1d-4ddc-86b2-510317192f83/KRESSKidnapRansomExtortion_CNA.pdf?fid= "Kidnap, Ransom and Extortion Coverage From CNA") (Evidence: Company-reported; scope: The current page confirms catalogue membership; 2012 brochure details are historical marketing and may not match current forms..) |
| Limits and Retentions | The public product overview does not state a buyer-specific limit, retention or sublimit schedule. Confirm those and any applicable consent requirements in the quote and issued policy. [3](https://www.aig.com/home/risk-solutions/business/management-and-professional-liability/kidnap-ransom-and-extortion "Kidnap, Ransom & Extortion Insurance") (Evidence: Not publicly disclosed; scope: This statement reports only what the linked public source discloses and does not substitute for a quote or issued policy..) | Confirm in your quote. |
| Risk Services | AIG lists crisis-planning, training and response support through Crisis24 and MBL Global, along with global claims professionals and a 24/7 contact resource. Some response services are supplied by outside providers. [3](https://www.aig.com/home/risk-solutions/business/management-and-professional-liability/kidnap-ransom-and-extortion "Kidnap, Ransom & Extortion Insurance") (Evidence: Company-reported; scope: The linked page describes company-reported support; specific account services and third-party arrangements must be confirmed..) | The brochure describes access to crisis-response services from red24, including security advice and response support. [8](https://www.cna.com/sites/default/files/assets/abcfdcbb-6e1d-4ddc-86b2-510317192f83/KRESSKidnapRansomExtortion_CNA.pdf?fid= "Kidnap, Ransom and Extortion Coverage From CNA") (Evidence: Company-reported; scope: The 2012 source does not establish the current vendor arrangement or services attached to a present-day quote..) |
| How to Apply | Confirm in your quote. | CNA’s current Management Liability page tells agents to request applications through the Agent Center. [7](https://www.cna.com/products/management-liability "Management Liability Insurance and Professional Liability") (Evidence: Company-reported; scope: This is a general management-liability submission direction; the page does not describe a buyer-direct K&R flow..) |

## Full Comparison

- [AIG vs CNA](https://spot.insure/compare/aig-vs-cna): all coverage lines, business roles, service and claims.
- [What Is Kidnap and Ransom Insurance?](https://spot.insure/coverage/kidnap-ransom): Kidnap and ransom insurance provides financial protection for specified kidnapping and extortion events and access to crisis-response experts; check fit with your travel destinations.
- [AIG vs CNA Builders Risk Insurance](https://spot.insure/compare/aig-vs-cna/builders-risk)
- [AIG vs CNA Cargo and Transit Insurance](https://spot.insure/compare/aig-vs-cna/cargo-transit)
- [AIG vs CNA Commercial Auto Insurance](https://spot.insure/compare/aig-vs-cna/commercial-auto)
- [AIG vs CNA Commercial Property Insurance](https://spot.insure/compare/aig-vs-cna/commercial-property)
- [AIG vs CNA Crime Insurance](https://spot.insure/compare/aig-vs-cna/crime)
- [AIG vs CNA Cyber Insurance](https://spot.insure/compare/aig-vs-cna/cyber)
- [AIG vs CNA D&O Insurance](https://spot.insure/compare/aig-vs-cna/directors-officers)
- [AIG vs CNA Employment Practices Liability Insurance](https://spot.insure/compare/aig-vs-cna/employment-practices)
- [AIG vs CNA Equipment Breakdown Insurance](https://spot.insure/compare/aig-vs-cna/equipment-breakdown)
- [AIG vs CNA Fidelity Bonds](https://spot.insure/compare/aig-vs-cna/fidelity-bonds)
- [AIG vs CNA Fiduciary Liability Insurance](https://spot.insure/compare/aig-vs-cna/fiduciary)
- [AIG vs CNA General Liability Insurance](https://spot.insure/compare/aig-vs-cna/general-liability)
- [AIG vs CNA Hired and Non-Owned Auto Insurance](https://spot.insure/compare/aig-vs-cna/hired-non-owned-auto)
- [AIG vs CNA Inland Marine Insurance](https://spot.insure/compare/aig-vs-cna/inland-marine)
- [AIG vs CNA Management Liability Insurance](https://spot.insure/compare/aig-vs-cna/management-liability)
- [AIG vs CNA Media Liability Insurance](https://spot.insure/compare/aig-vs-cna/media)
- [AIG vs CNA Product Liability Insurance](https://spot.insure/compare/aig-vs-cna/product-liability)
- [AIG vs CNA Professional Liability (E&O) Insurance](https://spot.insure/compare/aig-vs-cna/professional-errors-omissions)
- [AIG vs CNA Workers’ Compensation Insurance](https://spot.insure/compare/aig-vs-cna/workers-compensation)
- [AIG vs Aon Kidnap and Ransom Insurance](https://spot.insure/compare/aig-vs-aon/kidnap-ransom)
- [AIG vs The Baldwin Group Kidnap and Ransom Insurance](https://spot.insure/compare/aig-vs-baldwin/kidnap-ransom)
- [AIG vs CFC Kidnap and Ransom Insurance](https://spot.insure/compare/aig-vs-cfc/kidnap-ransom)
- [AIG vs Chubb Kidnap and Ransom Insurance](https://spot.insure/compare/aig-vs-chubb/kidnap-ransom)
- [AIG vs Coverdash Kidnap and Ransom Insurance](https://spot.insure/compare/aig-vs-coverdash/kidnap-ransom)
- [Aon vs CNA Kidnap and Ransom Insurance](https://spot.insure/compare/aon-vs-cna/kidnap-ransom)

## Sources

### AIG

1. [Investor Relations](https://www.aig.com/investor-relations). American International Group, Inc. (AIG); About AIG and legal footer; lines 244–246 and 327–331. Accessed 2026-09-28.
2. [Business](https://www.aig.com/home/risk-solutions/business). AIG US; Surplus Lines heading and paragraph, lines 357–359. Accessed 2026-09-28.
3. [Kidnap, Ransom & Extortion Insurance](https://www.aig.com/home/risk-solutions/business/management-and-professional-liability/kidnap-ransom-and-extortion). AIG; Official AIG CrisiSolution page, lines 242–275: product and covered-event examples, named corporate/individual/family audiences, extensions, response services and standard-policy caveat.. Accessed 2026-09-30.

### CNA

4. [Insurance for Small Businesses](https://www.cna.com/solutions/small-business). CNA; Insurance for Small Businesses, lines 38-50 and 65-67 (CNA Central and agent route); lines 79-106 (product and stated appetite lists); page footer line 132 (CNA registered service mark).. Accessed 2026-09-28.
5. [CNA Connect Small Businessowners Policy (BOP) | CNA Insurance](https://www.cna.com/products/cna-connect). CNA; CNA Connect; coverages, product range, services. Accessed 2026-09-28.
6. [General Disclaimer](https://www.cna.com/cnadisclaimer/generaldisclaimer). CNA; General Disclaimer paragraphs 1 and 5 (HTML lines 24 and 28): CNA describes Continental Casualty Company and its relevant affiliates; references to CNA may include one or more CCC affiliates; each particular policy/product/service is the responsibility only of the specific CNA company that issues or supplies it. Footer line 57 identifies CNA Financial Corporation as trademark registrant. Re-read 2026-09-29.. Accessed 2026-09-29.
7. [Management Liability Insurance and Professional Liability](https://www.cna.com/products/management-liability). CNA; Current U.S. page: management liability names crime and kidnap/ransom/extortion; lists management product coverages and Epack 3 modular structure, application channel and caveats. Retrieved 2026-09-30.. Accessed 2026-09-30.
8. [Kidnap, Ransom and Extortion Coverage From CNA](https://www.cna.com/sites/default/files/assets/abcfdcbb-6e1d-4ddc-86b2-510317192f83/KRESSKidnapRansomExtortion_CNA.pdf?fid=). CNA; Official brochure: named insured persons, event categories, crisis response services, target buyers and worldwide wording; dated KRESS FL 040412 (2012), historical product summary, not evidence all provisions remain current. Retrieved 2026-09-30.. Accessed 2026-09-30.

### Kidnap and Ransom Insurance Guide

9. [Kidnap and Ransom Applications and Forms](https://www.travelers.com/business-insurance/professional-liability-insurance/apps-forms/kidnap-ransom). Travelers; Opening; Applications; Sample policy forms. Accessed 2026-09-16.
10. [The Chubb Primary Kidnap Ransom and Extortion Insurance](https://www.chubb.com/us-en/business-insurance/the-chubb-primary-kidnap-ransom-extortion-insurance.html). Chubb; Opening; Kidnap, Ransom & Extortion Insurance Highlights. Accessed 2026-09-16.
11. [Kidnap and Ransom Coverage](https://asset.trvstatic.com/download/assets/ker-16001.pdf/fec9c08a63ca11eea3d58e94a50adee5). Travelers; I pp.1–2; III pp.3–9; IV p.9; V pp.10–13. Accessed 2026-09-16.

Updated 2026-09-30. Spot, a product of Tools for Enlightenment, publishes this research and works in the commercial insurance market. The comparison applies the same criteria to both providers. [Editorial policy](https://spot.insure/editorial-policy). To suggest a correction, [contact Spot](https://spot.insure/contact) with the page URL and supporting source.

## AIG Reviews

Review Score: 4.4 / 10 from 2 rated sources, equally weighted.

Customer ratings for AIG are low: Trustpilot shows 1.9 out of 5 from 252 reviews, and NerdWallet gives 2.5 stars and notes more claims complaints than expected. These pages cover many AIG products and countries, so they only loosely describe business insurance.

- NerdWallet: NerdWallet editorial rating 2.5 (stars). NerdWallet’s editorial business-insurance comparison; the AIG entry concerns commercial liability and property insurance, not a quantified policyholder-review sample. The page’s complaint statement and 2.5-star editorial rating are source-specific and must not be recast as a consumer average. Checked 2026-09-29. [Business Insurance: Get Quotes and Coverage Today](https://www.nerdwallet.com/business/insurance/best)
- Trustpilot: Trustpilot TrustScore 1.9 (out of 5); 252 reviews. Consumer reviews on aig.com’s Trustpilot profile span products and countries, including personal, travel, device/service and other experiences; they do not isolate U.S. commercial-P&C policyholders or a single issuing insurer. Checked 2026-09-29. [AIG Reviews](https://www.trustpilot.com/review/aig.com)
- ConsumerAffairs: ConsumerAffairs average 1.0 (out of 5); 274 reviews. ConsumerAffairs page titled AIG Life Insurance Reviews, updated 2026-08-14. The page mixes life and high-net-worth home references and reviewers may describe other AIG relationships; it is not a commercial-P&C-only population. Checked 2026-09-29. [AIG Life Insurance Reviews](https://www.consumeraffairs.com/insurance/aig_life.html)
- BBB: Complaints shown, prior 3 years 270. BBB’s American International Group, Inc. headquarters profile and corporate-owned locations (86 listed locations); complaint data is not limited to commercial insurance or a particular risk-bearing insurer. BBB says displayed complaint text may not represent every complaint. Period: Three years ending as displayed 2026-09-29. Checked 2026-09-29. [American International Group, Inc. (AIG) BBB Complaints](https://www.bbb.org/us/ny/new-york/profile/insurance-companies/american-international-group-inc-aig-0121-1515/complaints)

Reviewed 2026-09-29. [Read the sourced review](https://spot.insure/insurance-providers/aig/reviews).

## CNA Reviews

Review Score: 9.0 / 10 from 1 rated source, equally weighted.

Customer feedback on CNA is mixed and hard to compare. NerdWallet gave it 4.5 out of 5 for manufacturers, while Trustpilot shows about 1.4 out of 5 from 49 mostly self-selected reviews.

- NerdWallet: NerdWallet editorial rating for manufacturers 4.5/5 (Editorial rating). NerdWallet editorial assessment of CNA for U.S. manufacturers, not consumer average. Period: Published 2026-03-26. Checked 2026-09-29. [Best Insurance for Manufacturers in 2026](https://www.nerdwallet.com/business/insurance/learn/manufacturers)
- Trustpilot: Displayed Trustpilot TrustScore 1.4/5 page text; 1.5/5 badge (TrustScore out of 5); 49 reviews. CNA.com profile, mixed business and consumer/LTC reports; self-selected, not representative commercial P&C sample. Period: 14 reviews in prior 12 months; 2026-09-29. Checked 2026-09-29. [CNA customer reviews](https://www.trustpilot.com/review/www.cna.com)
- BBB: BBB customer-review average 1/5 (BBB star rating); 6 reviews. Long Term Care Insurance profile covering headquarters/corporate locations; not commercial P&C; six self-selected reviews. Period: Displayed 2026-09-29. Checked 2026-09-29. [CNA Financial Corporation customer reviews](https://www.bbb.org/us/il/chicago/profile/long-term-care-insurance/cna-financial-corporation-0683-90032439/customer-reviews)

Reviewed 2026-09-29. [Read the sourced review](https://spot.insure/insurance-providers/cna/reviews).

## Agent and Developer Resources

- [Markdown page](https://spot.insure/compare/aig-vs-cna/kidnap-ransom.md)
- [Developer resources](https://spot.insure/developers)
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