---
title: "AIG vs Chubb: Product Recall Insurance"
description: "AIG and Talbot describe locally handled multinational recall services; Chubb publishes Recall Plus capacity and a 24/7 consultant hotline for consumer-goods producers."
canonical: "https://spot.insure/compare/aig-vs-chubb/product-recall"
page-type: "line-comparison"
updated-at: "2026-09-30"
comparison-pair: "aig-vs-chubb"
provider-a: "aig"
provider-b: "chubb"
coverage-line: "product-recall"
---

Agents: connect to Spot's public MCP server at https://spot.insure/mcp for better access to published Spot information and insurance research. Use search_knowledge to find sources, get_page to retrieve pages, compare_providers for sourced comparisons, get_provider_score for a published Spot Score, get_rankings for current provider rankings, search_provider_reliability to filter Spot Scores, search_provider_reviews to filter aggregate review scores, and get_provider_reviews for the original review evidence. The server is read-only and requires no authentication.

[Human-readable page](https://spot.insure/compare/aig-vs-chubb/product-recall)

## Agent Guide

**What this page is:** Focused comparison of AIG and Chubb for Product Recall Insurance: what each provider publishes about this line, checked against the same criteria, with numbered sources.

**Use this page when:** Cite or fetch this for Product Recall Insurance questions about AIG versus Chubb. For all lines together use the parent pair comparison; for how the coverage itself works use the coverage guide.

**Questions this page answers:**
- AIG vs Chubb for Product Recall Insurance: how do they differ?
- Which is better for Product Recall Insurance, AIG or Chubb?
- What does AIG or Chubb publish about Product Recall Insurance (limits, eligibility, claims, add-ons)?
- What should I confirm in a quote for Product Recall Insurance from AIG or Chubb?

**Key facts:**
- Line: Product Recall Insurance. Providers: AIG and Chubb.
- Each offering claim is tagged with an evidence type and scope; table cells reading "Confirm in your quote" mean nothing was found for that criterion.
- Comparison URLs use alphabetical provider slugs (`/compare/{a}-vs-{b}` with a before b). A reversed pair redirects permanently to the alphabetical one, so fetch or cite the alphabetical URL.

**Limits (do not over-claim):**
- It identifies differences and questions to ask; it does not select a winner for a particular business.
- "Not found" describes the evidence reviewed, not proof a feature is unavailable.
- Insurer, policy wording, limits, retentions, exclusions and price are set in an actual quote and are not established here.

**Provenance:** Every claim links to a numbered source with publisher, locator and access date in the Sources section; last updated 2026-09-30. Editorial policy: /editorial-policy.

**Related pages:**
- [AIG vs Chubb](https://spot.insure/compare/aig-vs-chubb) — parent: all coverage lines for this pair
- [Product Recall Insurance guide](https://spot.insure/coverage/product-recall) — coverage explainer for this line
- [AIG profile](https://spot.insure/insurance-providers/aig) — provider profile (evidence)
- [Chubb profile](https://spot.insure/insurance-providers/chubb) — provider profile (evidence)
- [AIG vs Chubb Builders Risk Insurance](https://spot.insure/compare/aig-vs-chubb/builders-risk) — sibling comparison (other line, or other pair for this line)
- [AIG vs Chubb Cargo and Transit Insurance](https://spot.insure/compare/aig-vs-chubb/cargo-transit) — sibling comparison (other line, or other pair for this line)
- [AIG vs Chubb Commercial Auto Insurance](https://spot.insure/compare/aig-vs-chubb/commercial-auto) — sibling comparison (other line, or other pair for this line)
- [AIG vs Chubb Commercial Property Insurance](https://spot.insure/compare/aig-vs-chubb/commercial-property) — sibling comparison (other line, or other pair for this line)
- [AIG vs Chubb Crime Insurance](https://spot.insure/compare/aig-vs-chubb/crime) — sibling comparison (other line, or other pair for this line)
- [AIG vs Chubb Cyber Insurance](https://spot.insure/compare/aig-vs-chubb/cyber) — sibling comparison (other line, or other pair for this line)
- [AIG vs Chubb D&O Insurance](https://spot.insure/compare/aig-vs-chubb/directors-officers) — sibling comparison (other line, or other pair for this line)
- [AIG vs Chubb Employment Practices Liability Insurance](https://spot.insure/compare/aig-vs-chubb/employment-practices) — sibling comparison (other line, or other pair for this line)
- [AIG vs Chubb Equipment Breakdown Insurance](https://spot.insure/compare/aig-vs-chubb/equipment-breakdown) — sibling comparison (other line, or other pair for this line)
- [AIG vs Chubb Fiduciary Liability Insurance](https://spot.insure/compare/aig-vs-chubb/fiduciary) — sibling comparison (other line, or other pair for this line)
- [AIG vs Chubb General Liability Insurance](https://spot.insure/compare/aig-vs-chubb/general-liability) — sibling comparison (other line, or other pair for this line)
- [AIG vs Chubb Inland Marine Insurance](https://spot.insure/compare/aig-vs-chubb/inland-marine) — sibling comparison (other line, or other pair for this line)
- [AIG vs Chubb Kidnap and Ransom Insurance](https://spot.insure/compare/aig-vs-chubb/kidnap-ransom) — sibling comparison (other line, or other pair for this line)
- [AIG vs Chubb Management Liability Insurance](https://spot.insure/compare/aig-vs-chubb/management-liability) — sibling comparison (other line, or other pair for this line)
- [AIG vs Chubb Professional Liability (E&O) Insurance](https://spot.insure/compare/aig-vs-chubb/professional-errors-omissions) — sibling comparison (other line, or other pair for this line)
- [AIG vs Chubb Representations and Warranties Insurance](https://spot.insure/compare/aig-vs-chubb/representations-warranties) — sibling comparison (other line, or other pair for this line)
- [AIG vs Chubb Workers’ Compensation Insurance](https://spot.insure/compare/aig-vs-chubb/workers-compensation) — sibling comparison (other line, or other pair for this line)
- [AIG vs Alliance Risk Product Recall Insurance](https://spot.insure/compare/aig-vs-alliance-risk/product-recall) — sibling comparison (other line, or other pair for this line)
- [AIG vs Amelia Risk Product Recall Insurance](https://spot.insure/compare/aig-vs-amelia-risk/product-recall) — sibling comparison (other line, or other pair for this line)
- [AIG vs Beazley Product Recall Insurance](https://spot.insure/compare/aig-vs-beazley/product-recall) — sibling comparison (other line, or other pair for this line)
- [AIG vs CFC Product Recall Insurance](https://spot.insure/compare/aig-vs-cfc/product-recall) — sibling comparison (other line, or other pair for this line)
- [AIG vs Coverdash Product Recall Insurance](https://spot.insure/compare/aig-vs-coverdash/product-recall) — sibling comparison (other line, or other pair for this line)
- [Alliance Risk vs Chubb Product Recall Insurance](https://spot.insure/compare/alliance-risk-vs-chubb/product-recall) — sibling comparison (other line, or other pair for this line)

# AIG vs Chubb: How Do They Compare for Product Recall Insurance?

AIG and Talbot describe locally handled multinational recall services; Chubb publishes Recall Plus capacity and a 24/7 consultant hotline for consumer-goods producers.

## Research Scope and Use

Use this comparison to evaluate AIG and Chubb for Product Recall Insurance against the same documented criteria. It identifies differences and questions to confirm; it does not select a winner for a particular business. Offering claims are what each provider publishes about this line unless marked otherwise. “Not found” describes the evidence reviewed, not proof that a feature is unavailable. Confirm the insurer, policy wording, limits, retentions, exclusions and cost in an actual quote.

## Summary

AIG and Talbot describe locally handled multinational recall services; Chubb publishes Recall Plus capacity and a 24/7 consultant hotline for consumer-goods producers. [3](https://www.aig.com/content/dam/aig/america-canada/us/documents/business/multinational/aig-multinational-product-recall-summary-sheet.pdf.coredownload.pdf "AIG Multinational Product Recall Summary Sheet") [7](https://www.chubb.com/us-en/business-insurance/recall-plus-for-consumer-goods.html "Product Recall Insurance Consumer Goods (Chubb Recall Plus for Consumer Goods)")

## What Is AIG?

AIG is the marketing name for American International Group, Inc.; AIG says its insurance products are written or provided by subsidiaries or affiliates. Its U.S. business pages list commercial casualty, property, cyber, management and professional liability, and specialty programs, but a brand-level page does not identify the insurer for a particular policy. [1](https://www.aig.com/investor-relations "Investor Relations") [2](https://www.aig.com/home/risk-solutions/business "Business")

[AIG profile](https://spot.insure/insurance-providers/aig)

## What Is Chubb?

Chubb fits technology firms seeking DigiTech ERM or small businesses with up to $30 million in revenue seeking a BOP; buyers wanting an instant direct purchase should compare online carriers. Agents can quote eligible small accounts, with a faster cyber route. [4](https://www.chubb.com/us-en/business-insurance/industries/technology.html "Insurance For Technology Companies") [5](https://www.chubb.com/us-en/terms-of-use.html "Terms Of Use") [6](https://www.chubb.com/us-en/business-insurance/products/cyber-insurance/cyber-insurance-products.html "Cyber Insurance Coverage & Products")

[Chubb profile](https://spot.insure/insurance-providers/chubb)

## What Is Product Recall Insurance?

Product recall insurance can pay specified costs to locate and withdraw a product after a covered problem. It fits businesses that could face recall logistics; product liability does not automatically pay those costs, so compare the trigger and covered expenses. [8](https://www.iii.org/article/product-liability-recall-and-contamination-insurance "Product liability, recall and contamination insurance") [9](https://www.iii.org/fact-statistic/facts-statistics-product-liability "Facts + Statistics: Product liability") [10](https://www.hiscox.com/documents/partner-agent/specimen_forms/GL_Form.pdf "Commercial General Liability Coverage Form") [11](https://www.cpsc.gov/Business--Manufacturing/Recall-Guidance/Recall-Checklist "Recall Checklist") [12](https://www.cpsc.gov/Business--Manufacturing/Recall-Guidance/Duty-to-Report-to-the-CPSC-Your-Rights-and-Responsibilities "Duty to Report to CPSC: Rights and Responsibilities of Businesses")

## Key Differences in Product Recall Insurance

### Capacity and buyer profile

Chubb targets finished consumer-goods businesses, primarily with sales up to $1 billion; larger companies may be considered with a high retention or excess placement. It lists $5 million of primary and excess limits, with more considered case by case. AIG and Talbot identify multinational supply-chain participants but publish no standard limit or retention in the reviewed summary. Buyers above Chubb’s primary target should compare excess options and ask AIG for transaction-specific capacity. [3](https://www.aig.com/content/dam/aig/america-canada/us/documents/business/multinational/aig-multinational-product-recall-summary-sheet.pdf.coredownload.pdf "AIG Multinational Product Recall Summary Sheet") [7](https://www.chubb.com/us-en/business-insurance/recall-plus-for-consumer-goods.html "Product Recall Insurance Consumer Goods (Chubb Recall Plus for Consumer Goods)")

### Incident response services

Chubb provides 24/7 access to specialized product-recall consultants after an incident. AIG and Talbot describe an integrated multinational team, local policy and claims handling through network participants, and risk engineering, with the specific service provider varying by placement and jurisdiction. Ask both how quickly a consultant can be engaged and which local team coordinates a cross-border recall. [3](https://www.aig.com/content/dam/aig/america-canada/us/documents/business/multinational/aig-multinational-product-recall-summary-sheet.pdf.coredownload.pdf "AIG Multinational Product Recall Summary Sheet") [7](https://www.chubb.com/us-en/business-insurance/recall-plus-for-consumer-goods.html "Product Recall Insurance Consumer Goods (Chubb Recall Plus for Consumer Goods)")

### Product fit

Chubb’s Recall Plus focuses on finished consumer goods and excludes products incorporated as components in a third party’s products, among other named restrictions. AIG and Talbot identify component-part manufacturers as part of the multinational product’s intended audience. A component supplier should verify that Chubb’s restriction applies and request AIG’s wording for component-related recall costs. [3](https://www.aig.com/content/dam/aig/america-canada/us/documents/business/multinational/aig-multinational-product-recall-summary-sheet.pdf.coredownload.pdf "AIG Multinational Product Recall Summary Sheet") [7](https://www.chubb.com/us-en/business-insurance/recall-plus-for-consumer-goods.html "Product Recall Insurance Consumer Goods (Chubb Recall Plus for Consumer Goods)")

## What to Confirm in Product Recall Insurance Quotes

- Will Chubb consider your sales level and product type, and what retention accompanies the stated $5 million capacity? [3](https://www.aig.com/content/dam/aig/america-canada/us/documents/business/multinational/aig-multinational-product-recall-summary-sheet.pdf.coredownload.pdf "AIG Multinational Product Recall Summary Sheet")
- For AIG, which insurer, local claims handler, limit and component-related recall terms will be on the quote? [7](https://www.chubb.com/us-en/business-insurance/recall-plus-for-consumer-goods.html "Product Recall Insurance Consumer Goods (Chubb Recall Plus for Consumer Goods)")

## Offering Details

| Criteria | AIG Multinational and Talbot Product Recall Insurance | Chubb Recall Plus for Consumer Goods |
| --- | --- | --- |
| Role in This Line | The source attributes the product to collaboration between AIG Multinational and Talbot Underwriting. It does not resolve the legal issuing entity for a particular policy, so this draft preserves the collaboration boundary. [3](https://www.aig.com/content/dam/aig/america-canada/us/documents/business/multinational/aig-multinational-product-recall-summary-sheet.pdf.coredownload.pdf "AIG Multinational Product Recall Summary Sheet") (Evidence: Company-reported; scope: Role in this product is limited to the description on the linked AIG source..) | Chubb underwrites product recall insurance directly through Recall Plus for Consumer Goods, aimed at both new and established business owners producing consumer goods. [7](https://www.chubb.com/us-en/business-insurance/recall-plus-for-consumer-goods.html "Product Recall Insurance Consumer Goods (Chubb Recall Plus for Consumer Goods)") (Evidence: Company-reported; scope: Recall Plus for Consumer Goods product page..) |
| Who It’s For | The summary sheet identifies component-part manufacturers, consumer-goods and topical/consumer-health businesses, and finished-goods supply-chain participants. It describes a multinational market, not unrestricted U.S. standalone eligibility. [3](https://www.aig.com/content/dam/aig/america-canada/us/documents/business/multinational/aig-multinational-product-recall-summary-sheet.pdf.coredownload.pdf "AIG Multinational Product Recall Summary Sheet") (Evidence: Company-reported; scope: Audience is the segment AIG names on the linked source; this is not an underwriting decision, quote or guarantee of availability..) | Chubb primarily targets companies with sales up to $1 billion; companies above $1 billion are considered with a high self-insured retention or on an excess basis. Target risks include manufacturers, importers, distributors, wholesalers and retailers of finished consumer products such as appliances, electronics, clothing, furniture, household goods, children's products and sporting goods. [7](https://www.chubb.com/us-en/business-insurance/recall-plus-for-consumer-goods.html "Product Recall Insurance Consumer Goods (Chubb Recall Plus for Consumer Goods)") (Evidence: Company-reported; scope: Client Profile section..) |
| Coverage Features | AIG and Talbot describe Product Recall Insurance within a multinational risk solution. The sheet does not establish a buyer’s recall trigger, covered costs, limits, exclusions or policy issuer for a local placement. [3](https://www.aig.com/content/dam/aig/america-canada/us/documents/business/multinational/aig-multinational-product-recall-summary-sheet.pdf.coredownload.pdf "AIG Multinational Product Recall Summary Sheet") (Evidence: Company-reported; scope: AIG’s public product description is not the policy. Actual entitlement depends on the applicable issued form, endorsements and declarations..) | Chubb says coverages are made-to-order, letting policyholders select add-on coverages based on need or budget, and offers crisis consultants available 24/7 via an emergency hotline. [7](https://www.chubb.com/us-en/business-insurance/recall-plus-for-consumer-goods.html "Product Recall Insurance Consumer Goods (Chubb Recall Plus for Consumer Goods)") (Evidence: Company-reported; scope: Coverage Highlights section; subject to the policy as issued..)<br><br>Chubb restricts this product for drop-side cribs, e-cigarettes, fireworks, and products that are incorporated as a component of a third party's products or goods. [7](https://www.chubb.com/us-en/business-insurance/recall-plus-for-consumer-goods.html "Product Recall Insurance Consumer Goods (Chubb Recall Plus for Consumer Goods)") (Evidence: Company-reported; scope: Restricted Classes list..) |
| Limits and Retentions | The reviewed summary sheet does not specify a standard limit, retention or deductible for a buyer. Confirm the local policy, issuer and terms for the transaction. [3](https://www.aig.com/content/dam/aig/america-canada/us/documents/business/multinational/aig-multinational-product-recall-summary-sheet.pdf.coredownload.pdf "AIG Multinational Product Recall Summary Sheet") (Evidence: Not publicly disclosed; scope: This statement reports only what the linked public source discloses and does not substitute for a quote or issued policy..) | Chubb publishes a $5,000 minimum self-insured retention ($2,500 minimum for small businesses) and says its Product Recall unit has $5 million in limits available on a primary and excess basis, with additional capacity considered case by case. [7](https://www.chubb.com/us-en/business-insurance/recall-plus-for-consumer-goods.html "Product Recall Insurance Consumer Goods (Chubb Recall Plus for Consumer Goods)") (Evidence: Company-reported; scope: Coverage Highlights, Minimums and Limits sections..) |
| Risk Services | The summary sheet describes an integrated multinational service team, local policy and claims handling through network participants, and risk engineering support. The specific service provider depends on the placement and jurisdiction. [3](https://www.aig.com/content/dam/aig/america-canada/us/documents/business/multinational/aig-multinational-product-recall-summary-sheet.pdf.coredownload.pdf "AIG Multinational Product Recall Summary Sheet") (Evidence: Company-reported; scope: The linked page describes company-reported support; specific account services and third-party arrangements must be confirmed..) | Chubb says businesses get 24/7 access to a network of specialized product-recall consultants on a post-incident basis, described as leading industry professionals familiar with product-recall regulatory challenges. [7](https://www.chubb.com/us-en/business-insurance/recall-plus-for-consumer-goods.html "Product Recall Insurance Consumer Goods (Chubb Recall Plus for Consumer Goods)") (Evidence: Company-reported; scope: Specialized Consultants section..) |
| How to Apply | Confirm in your quote. | Chubb publishes a Recall Plus application for non-food products and provides an email address for product-recall insurance questions. [7](https://www.chubb.com/us-en/business-insurance/recall-plus-for-consumer-goods.html "Product Recall Insurance Consumer Goods (Chubb Recall Plus for Consumer Goods)") (Evidence: Company-reported; scope: Related Resources and Contact sections..) |

## Full Comparison

- [AIG vs Chubb](https://spot.insure/compare/aig-vs-chubb): all coverage lines, business roles, service and claims.
- [What Is Product Recall Insurance?](https://spot.insure/coverage/product-recall): Product recall insurance can pay specified costs to locate and withdraw a product after a covered problem; product liability does not automatically pay recall costs.
- [AIG vs Chubb Builders Risk Insurance](https://spot.insure/compare/aig-vs-chubb/builders-risk)
- [AIG vs Chubb Cargo and Transit Insurance](https://spot.insure/compare/aig-vs-chubb/cargo-transit)
- [AIG vs Chubb Commercial Auto Insurance](https://spot.insure/compare/aig-vs-chubb/commercial-auto)
- [AIG vs Chubb Commercial Property Insurance](https://spot.insure/compare/aig-vs-chubb/commercial-property)
- [AIG vs Chubb Crime Insurance](https://spot.insure/compare/aig-vs-chubb/crime)
- [AIG vs Chubb Cyber Insurance](https://spot.insure/compare/aig-vs-chubb/cyber)
- [AIG vs Chubb D&O Insurance](https://spot.insure/compare/aig-vs-chubb/directors-officers)
- [AIG vs Chubb Employment Practices Liability Insurance](https://spot.insure/compare/aig-vs-chubb/employment-practices)
- [AIG vs Chubb Equipment Breakdown Insurance](https://spot.insure/compare/aig-vs-chubb/equipment-breakdown)
- [AIG vs Chubb Fiduciary Liability Insurance](https://spot.insure/compare/aig-vs-chubb/fiduciary)
- [AIG vs Chubb General Liability Insurance](https://spot.insure/compare/aig-vs-chubb/general-liability)
- [AIG vs Chubb Inland Marine Insurance](https://spot.insure/compare/aig-vs-chubb/inland-marine)
- [AIG vs Chubb Kidnap and Ransom Insurance](https://spot.insure/compare/aig-vs-chubb/kidnap-ransom)
- [AIG vs Chubb Management Liability Insurance](https://spot.insure/compare/aig-vs-chubb/management-liability)
- [AIG vs Chubb Professional Liability (E&O) Insurance](https://spot.insure/compare/aig-vs-chubb/professional-errors-omissions)
- [AIG vs Chubb Representations and Warranties Insurance](https://spot.insure/compare/aig-vs-chubb/representations-warranties)
- [AIG vs Chubb Workers’ Compensation Insurance](https://spot.insure/compare/aig-vs-chubb/workers-compensation)
- [AIG vs Alliance Risk Product Recall Insurance](https://spot.insure/compare/aig-vs-alliance-risk/product-recall)
- [AIG vs Amelia Risk Product Recall Insurance](https://spot.insure/compare/aig-vs-amelia-risk/product-recall)
- [AIG vs Beazley Product Recall Insurance](https://spot.insure/compare/aig-vs-beazley/product-recall)
- [AIG vs CFC Product Recall Insurance](https://spot.insure/compare/aig-vs-cfc/product-recall)
- [AIG vs Coverdash Product Recall Insurance](https://spot.insure/compare/aig-vs-coverdash/product-recall)
- [Alliance Risk vs Chubb Product Recall Insurance](https://spot.insure/compare/alliance-risk-vs-chubb/product-recall)

## Sources

### AIG

1. [Investor Relations](https://www.aig.com/investor-relations). American International Group, Inc. (AIG); About AIG and legal footer; lines 244–246 and 327–331. Accessed 2026-09-28.
2. [Business](https://www.aig.com/home/risk-solutions/business). AIG US; Surplus Lines heading and paragraph, lines 357–359. Accessed 2026-09-28.
3. [AIG Multinational Product Recall Summary Sheet](https://www.aig.com/content/dam/aig/america-canada/us/documents/business/multinational/aig-multinational-product-recall-summary-sheet.pdf.coredownload.pdf). AIG; AIG/Talbot official summary sheet, pages 1–2: names the AIG Multinational and Talbot Underwriting collaboration and Product Recall Insurance for component parts, consumer goods/topical and consumer health, and finished goods; describes global program servicing and policy issuing network caveats.. Accessed 2026-09-30.

### Chubb

4. [Insurance For Technology Companies](https://www.chubb.com/us-en/business-insurance/industries/technology.html). Chubb; Industry overview; Who we serve; Products and services: commercial package insurance (BOP, Benchmarq, Customarq), E&O/Cyber, Financial Lines, workers’ compensation, auto and umbrella; dedicated underwriting, claims and risk engineering. Accessed 2026-09-16.
5. [Terms Of Use](https://www.chubb.com/us-en/terms-of-use.html). Chubb; Acceptance of Terms identifying Chubb Group Holdings Inc.; surplus-lines producer restriction; products not available to all users or jurisdictions; Chubb Limited safe-harbor language; Internet Portals for Chubb Business. Accessed 2026-09-16.
6. [Cyber Insurance Coverage & Products](https://www.chubb.com/us-en/business-insurance/products/cyber-insurance/cyber-insurance-products.html). Chubb; Cyber insurance product catalog: Cyber ERM, DigiTech ERM (technology E&O, media and cyber) and Pro ERM (non-licensed professional services); Marketplace quoting for eligible risks under $100 million revenue; first- and third-party coverage summaries. Accessed 2026-09-16.
7. [Product Recall Insurance Consumer Goods (Chubb Recall Plus for Consumer Goods)](https://www.chubb.com/us-en/business-insurance/recall-plus-for-consumer-goods.html). Chubb; Coverage Highlights: Minimums, Limits, Restricted Classes; Client Profile section; Specialized Consultants section. Accessed 2026-09-23.

### Product Recall Insurance Guide

8. [Product liability, recall and contamination insurance](https://www.iii.org/article/product-liability-recall-and-contamination-insurance). Insurance Information Institute; Product liability opening (design/manufacture/distribute/sell; injury, property damage or death; added to GL or stand-alone); What could go wrong? (roles; directions/warnings); Covering the costs of a product recall; Contamination insurance. Accessed 2026-09-16.
9. [Facts + Statistics: Product liability](https://www.iii.org/fact-statistic/facts-statistics-product-liability). Insurance Information Institute; Product liability insurance opening definition (manufacturer, distributor, or seller; defective condition causing personal injury or damage); Product recall insurance sentence. Accessed 2026-09-16.
10. [Commercial General Liability Coverage Form](https://www.hiscox.com/documents/partner-agent/specimen_forms/GL_Form.pdf). ISO Properties, Inc.; specimen hosted by Hiscox; Recall exclusion p.5; Supplementary Payments pp.8–9; Section III limits p.10; V.16 and V.21 p.15, warnings/instructions continue p.16. Accessed 2026-09-16.
11. [Recall Checklist](https://www.cpsc.gov/Business--Manufacturing/Recall-Guidance/Recall-Checklist). U.S. Consumer Product Safety Commission; Initiating a Recall (report if obligated; stop production; identify UPC/date codes/model numbers; isolate inventory; notify distribution chain; determine remedy); Recall Notice Documents; After the Public Announcement. Accessed 2026-09-16.
12. [Duty to Report to CPSC: Rights and Responsibilities of Businesses](https://www.cpsc.gov/Business--Manufacturing/Recall-Guidance/Duty-to-Report-to-the-CPSC-Your-Rights-and-Responsibilities). U.S. Consumer Product Safety Commission; Immediate reporting triggers for manufacturers, importers, distributors and/or retailers; 24-hour reporting; investigation generally not exceeding 10 working days; reporting does not automatically mean a recall; page disclaimer that it is not legal advice and is not Commission-approved. Accessed 2026-09-16.

Updated 2026-09-30. Spot, a product of Tools for Enlightenment, publishes this research and works in the commercial insurance market. The comparison applies the same criteria to both providers. [Editorial policy](https://spot.insure/editorial-policy). To suggest a correction, [contact Spot](https://spot.insure/contact) with the page URL and supporting source.

## AIG Reviews

Review Score: 4.4 / 10 from 2 rated sources, equally weighted.

Customer ratings for AIG are low: Trustpilot shows 1.9 out of 5 from 252 reviews, and NerdWallet gives 2.5 stars and notes more claims complaints than expected. These pages cover many AIG products and countries, so they only loosely describe business insurance.

- NerdWallet: NerdWallet editorial rating 2.5 (stars). NerdWallet’s editorial business-insurance comparison; the AIG entry concerns commercial liability and property insurance, not a quantified policyholder-review sample. The page’s complaint statement and 2.5-star editorial rating are source-specific and must not be recast as a consumer average. Checked 2026-09-29. [Business Insurance: Get Quotes and Coverage Today](https://www.nerdwallet.com/business/insurance/best)
- Trustpilot: Trustpilot TrustScore 1.9 (out of 5); 252 reviews. Consumer reviews on aig.com’s Trustpilot profile span products and countries, including personal, travel, device/service and other experiences; they do not isolate U.S. commercial-P&C policyholders or a single issuing insurer. Checked 2026-09-29. [AIG Reviews](https://www.trustpilot.com/review/aig.com)
- ConsumerAffairs: ConsumerAffairs average 1.0 (out of 5); 274 reviews. ConsumerAffairs page titled AIG Life Insurance Reviews, updated 2026-08-14. The page mixes life and high-net-worth home references and reviewers may describe other AIG relationships; it is not a commercial-P&C-only population. Checked 2026-09-29. [AIG Life Insurance Reviews](https://www.consumeraffairs.com/insurance/aig_life.html)
- BBB: Complaints shown, prior 3 years 270. BBB’s American International Group, Inc. headquarters profile and corporate-owned locations (86 listed locations); complaint data is not limited to commercial insurance or a particular risk-bearing insurer. BBB says displayed complaint text may not represent every complaint. Period: Three years ending as displayed 2026-09-29. Checked 2026-09-29. [American International Group, Inc. (AIG) BBB Complaints](https://www.bbb.org/us/ny/new-york/profile/insurance-companies/american-international-group-inc-aig-0121-1515/complaints)

Reviewed 2026-09-29. [Read the sourced review](https://spot.insure/insurance-providers/aig/reviews).

## Chubb Reviews

Review Score: 6.9 / 10 from 5 rated sources, equally weighted.

Chubb earns 5/5 from NerdWallet, which reports fewer-than-expected commercial property and liability complaints. Customer ratings are mixed across products and locations.

- NerdWallet: NerdWallet editorial rating 5.0 (5 stars). Chubb identity; US commercial insurance review/satisfaction evidence sought on NerdWallet. Period: updated 2026-05-14. Checked 2026-09-25. [Chubb Business Insurance Review 2026: Top-Rated Company, Customizable BOP](https://www.nerdwallet.com/business/insurance/learn/chubb-small-business-insurance)
- Trustpilot: TrustScore 4.2 (5 stars); 3345 reviews. Chubb identity; US commercial insurance review/satisfaction evidence sought on Trustpilot. Checked 2026-09-25. [Chubb (European Region) Reviews](https://www.trustpilot.com/review/www.chubb.com)
- Google: Google star rating 2.0 (5 stars); 8 reviews. One Chubb Group local listing at 701 5th Ave, Seattle, Washington; profile-level feedback is not firmwide, not line-specific, and may include personal policies/claims. Checked 2026-09-25. [Chubb Group of Insurance Companies — Google reviews via Birdeye](https://reviews.birdeye.com/chubb-group-of-insurance-companies-149396582765159)
- ConsumerAffairs: ConsumerAffairs star rating 1.8 (5 stars); 20 reviews. ConsumerAffairs page for U.S. Chubb auto insurance (personal auto); not commercial-policy feedback. Period: page updated 2026-08-14. Checked 2026-09-25. [Chubb Auto Insurance Reviews](https://www.consumeraffairs.com/insurance/chubb.html)
- MoneyGeek: MoneyGeek customer score 4.2 (5 points). MoneyGeek’s U.S. small-business insurance customer-review analysis; publisher describes it as cross-source review analysis and does not isolate one commercial line. Period: 2026 review; MoneyGeek reports over 1,100 reviews, collection period not stated. Checked 2026-09-25. [Chubb Business Insurance Review (2026 Ratings)](https://www.moneygeek.com/insurance/business/chubb-review/)

Reviewed 2026-09-25. [Read the sourced review](https://spot.insure/insurance-providers/chubb/reviews).

## Agent and Developer Resources

- [Markdown page](https://spot.insure/compare/aig-vs-chubb/product-recall.md)
- [Developer resources](https://spot.insure/developers)
- [Public MCP server](https://spot.insure/mcp)
- [MCP server manifest](https://spot.insure/server.json)
- [OpenAPI description](https://spot.insure/openapi.json)
- [Public page index](https://spot.insure/llms.txt)