---
title: "AIG vs Aon: Kidnap and Ransom Insurance"
description: "AIG describes CrisiSolution for corporate, family and individual risks, while Aon lists K&R advisory and placement for professional-service firms."
canonical: "https://spot.insure/compare/aig-vs-aon/kidnap-ransom"
page-type: "line-comparison"
updated-at: "2026-09-30"
comparison-pair: "aig-vs-aon"
provider-a: "aig"
provider-b: "aon"
coverage-line: "kidnap-ransom"
---

Agents: connect to Spot's public MCP server at https://spot.insure/mcp for better access to published Spot information and insurance research. Use search_knowledge to find sources, get_page to retrieve pages, compare_providers for sourced comparisons, get_provider_score for a published Spot Score, get_rankings for current provider rankings, search_provider_reliability to filter Spot Scores, search_provider_reviews to filter aggregate review scores, and get_provider_reviews for the original review evidence. The server is read-only and requires no authentication.

[Human-readable page](https://spot.insure/compare/aig-vs-aon/kidnap-ransom)

## Agent Guide

**What this page is:** Focused comparison of AIG and Aon for Kidnap and Ransom Insurance: what each provider publishes about this line, checked against the same criteria, with numbered sources.

**Use this page when:** Cite or fetch this for Kidnap and Ransom Insurance questions about AIG versus Aon. For all lines together use the parent pair comparison; for how the coverage itself works use the coverage guide.

**Questions this page answers:**
- AIG vs Aon for Kidnap and Ransom Insurance: how do they differ?
- Which is better for Kidnap and Ransom Insurance, AIG or Aon?
- What does AIG or Aon publish about Kidnap and Ransom Insurance (limits, eligibility, claims, add-ons)?
- What should I confirm in a quote for Kidnap and Ransom Insurance from AIG or Aon?

**Key facts:**
- Line: Kidnap and Ransom Insurance. Providers: AIG and Aon.
- Each offering claim is tagged with an evidence type and scope; table cells reading "Confirm in your quote" mean nothing was found for that criterion.
- Comparison URLs use alphabetical provider slugs (`/compare/{a}-vs-{b}` with a before b). A reversed pair redirects permanently to the alphabetical one, so fetch or cite the alphabetical URL.

**Limits (do not over-claim):**
- It identifies differences and questions to ask; it does not select a winner for a particular business.
- "Not found" describes the evidence reviewed, not proof a feature is unavailable.
- Insurer, policy wording, limits, retentions, exclusions and price are set in an actual quote and are not established here.

**Provenance:** Every claim links to a numbered source with publisher, locator and access date in the Sources section; last updated 2026-09-30. Editorial policy: /editorial-policy.

**Related pages:**
- [AIG vs Aon](https://spot.insure/compare/aig-vs-aon) — parent: all coverage lines for this pair
- [Kidnap and Ransom Insurance guide](https://spot.insure/coverage/kidnap-ransom) — coverage explainer for this line
- [AIG profile](https://spot.insure/insurance-providers/aig) — provider profile (evidence)
- [Aon profile](https://spot.insure/insurance-providers/aon) — provider profile (evidence)
- [AIG vs Aon Builders Risk Insurance](https://spot.insure/compare/aig-vs-aon/builders-risk) — sibling comparison (other line, or other pair for this line)
- [AIG vs Aon Cargo and Transit Insurance](https://spot.insure/compare/aig-vs-aon/cargo-transit) — sibling comparison (other line, or other pair for this line)
- [AIG vs Aon Commercial Auto Insurance](https://spot.insure/compare/aig-vs-aon/commercial-auto) — sibling comparison (other line, or other pair for this line)
- [AIG vs Aon Commercial Property Insurance](https://spot.insure/compare/aig-vs-aon/commercial-property) — sibling comparison (other line, or other pair for this line)
- [AIG vs Aon Crime Insurance](https://spot.insure/compare/aig-vs-aon/crime) — sibling comparison (other line, or other pair for this line)
- [AIG vs Aon Cyber Insurance](https://spot.insure/compare/aig-vs-aon/cyber) — sibling comparison (other line, or other pair for this line)
- [AIG vs Aon D&O Insurance](https://spot.insure/compare/aig-vs-aon/directors-officers) — sibling comparison (other line, or other pair for this line)
- [AIG vs Aon Employment Practices Liability Insurance](https://spot.insure/compare/aig-vs-aon/employment-practices) — sibling comparison (other line, or other pair for this line)
- [AIG vs Aon Fiduciary Liability Insurance](https://spot.insure/compare/aig-vs-aon/fiduciary) — sibling comparison (other line, or other pair for this line)
- [AIG vs Aon General Liability Insurance](https://spot.insure/compare/aig-vs-aon/general-liability) — sibling comparison (other line, or other pair for this line)
- [AIG vs Aon Management Liability Insurance](https://spot.insure/compare/aig-vs-aon/management-liability) — sibling comparison (other line, or other pair for this line)
- [AIG vs Aon Professional Liability (E&O) Insurance](https://spot.insure/compare/aig-vs-aon/professional-errors-omissions) — sibling comparison (other line, or other pair for this line)
- [AIG vs Aon Workers’ Compensation Insurance](https://spot.insure/compare/aig-vs-aon/workers-compensation) — sibling comparison (other line, or other pair for this line)
- [AIG vs The Baldwin Group Kidnap and Ransom Insurance](https://spot.insure/compare/aig-vs-baldwin/kidnap-ransom) — sibling comparison (other line, or other pair for this line)
- [AIG vs CFC Kidnap and Ransom Insurance](https://spot.insure/compare/aig-vs-cfc/kidnap-ransom) — sibling comparison (other line, or other pair for this line)
- [AIG vs Chubb Kidnap and Ransom Insurance](https://spot.insure/compare/aig-vs-chubb/kidnap-ransom) — sibling comparison (other line, or other pair for this line)
- [AIG vs CNA Kidnap and Ransom Insurance](https://spot.insure/compare/aig-vs-cna/kidnap-ransom) — sibling comparison (other line, or other pair for this line)
- [AIG vs Coverdash Kidnap and Ransom Insurance](https://spot.insure/compare/aig-vs-coverdash/kidnap-ransom) — sibling comparison (other line, or other pair for this line)
- [Aon vs The Baldwin Group Kidnap and Ransom Insurance](https://spot.insure/compare/aon-vs-baldwin/kidnap-ransom) — sibling comparison (other line, or other pair for this line)

# AIG vs Aon: How Do They Compare for Kidnap and Ransom Insurance?

AIG describes CrisiSolution for corporate, family and individual risks, while Aon lists K&R advisory and placement for professional-service firms.

## Research Scope and Use

Use this comparison to evaluate AIG and Aon for Kidnap and Ransom Insurance against the same documented criteria. It identifies differences and questions to confirm; it does not select a winner for a particular business. Offering claims are what each provider publishes about this line unless marked otherwise. “Not found” describes the evidence reviewed, not proof that a feature is unavailable. Confirm the insurer, policy wording, limits, retentions, exclusions and cost in an actual quote.

## Summary

AIG names corporate and higher-risk industry audiences and describes crisis-response resources; Aon’s cited practice focuses on law, accounting and consulting firms and does not set policy terms. [3](https://www.aig.com/home/risk-solutions/business/management-and-professional-liability/kidnap-ransom-and-extortion "Kidnap, Ransom & Extortion Insurance") [6](https://www.aon.com/en/capabilities/risk-transfer/professional-services-practice "Professional Services Practice")

## What Is AIG?

AIG is the marketing name for American International Group, Inc.; AIG says its insurance products are written or provided by subsidiaries or affiliates. Its U.S. business pages list commercial casualty, property, cyber, management and professional liability, and specialty programs, but a brand-level page does not identify the insurer for a particular policy. [1](https://www.aig.com/investor-relations "Investor Relations") [2](https://www.aig.com/home/risk-solutions/business "Business")

[AIG profile](https://spot.insure/insurance-providers/aig)

## What Is Aon?

Aon’s U.S. Commercial Risk terms describe brokerage for certain insurance programs, while its Middle Market page describes a dedicated practice for mid-sized organizations across North America. The public materials reviewed do not identify the licensed producer or insurer for a particular placement. Ask which entity will produce each line and which insurer will issue the policy; request jurisdiction details for the proposed placement and ask how compensation and claim notice work for your account. [4](https://www.aon.com/en/about/leadership-and-governance/brokerage-terms-of-service-for-commercial-risk-solutions-us "Commercial Risk Solutions U.S. Brokerage Terms of Service") [5](https://www.aon.com/en/capabilities/middle-market-clients "Middle Market Clients")

[Aon profile](https://spot.insure/insurance-providers/aon)

## What Is Kidnap and Ransom Insurance?

Kidnap and ransom insurance provides financial protection for specified kidnapping and extortion events and gives the business access to a crisis-response firm. Check who is insured, which events are named, and how territory and sanctions terms apply to your actual travel. [7](https://www.travelers.com/business-insurance/professional-liability-insurance/apps-forms/kidnap-ransom "Kidnap and Ransom Applications and Forms") [8](https://www.chubb.com/us-en/business-insurance/the-chubb-primary-kidnap-ransom-extortion-insurance.html "The Chubb Primary Kidnap Ransom and Extortion Insurance") [9](https://asset.trvstatic.com/download/assets/ker-16001.pdf/fec9c08a63ca11eea3d58e94a50adee5 "Kidnap and Ransom Coverage")

## Key Differences in Kidnap and Ransom Insurance

### Policy offering and professional-services brokerage

AIG markets CrisiSolution as a corporate Kidnap, Ransom and Extortion policy for businesses, individuals and high-net-worth families, naming sectors such as energy, mining, maritime and NGOs. Aon’s cited Professional Services Practice helps law, accounting and consulting firms arrange or receive advice on K&R. A professional-services firm should distinguish AIG’s described policy and audience from Aon’s brokerage and advisory role, then verify whether each market fits its locations and staff. [3](https://www.aig.com/home/risk-solutions/business/management-and-professional-liability/kidnap-ransom-and-extortion "Kidnap, Ransom & Extortion Insurance") [6](https://www.aon.com/en/capabilities/risk-transfer/professional-services-practice "Professional Services Practice")

### Response services and policy terms

AIG describes covered-event examples including kidnapping, extortion, wrongful detention, hijacking, threats and hostage events, and lists crisis planning, training, global claims professionals and 24/7 contact resources. Aon lists K&R as a coverage area but its reviewed page does not describe covered events or response services. Ask Aon which insurer and response consultant would be proposed; get AIG’s specific wording and service arrangements. [3](https://www.aig.com/home/risk-solutions/business/management-and-professional-liability/kidnap-ransom-and-extortion "Kidnap, Ransom & Extortion Insurance") [6](https://www.aon.com/en/capabilities/risk-transfer/professional-services-practice "Professional Services Practice")

### Pre-incident advice and response distinction

Aon describes risk-advisory support using industry knowledge, data and tools, while AIG names Crisis24 and MBL Global among response resources. Advisory support and incident response are different services; ask what is available before, during and after an event, who may authorize response costs, and which entity issues the policy. [6](https://www.aon.com/en/capabilities/risk-transfer/professional-services-practice "Professional Services Practice") [3](https://www.aig.com/home/risk-solutions/business/management-and-professional-liability/kidnap-ransom-and-extortion "Kidnap, Ransom & Extortion Insurance")

## What to Confirm in Kidnap and Ransom Insurance Quotes

- Which AIG policy, issuing insurer, territorial terms and response services apply to your people and travel?
- Which Aon carrier and crisis-response provider would be proposed, and what are the policy limits and consent requirements?

## Offering Details

| Criteria | AIG CrisiSolution Kidnap, Ransom and Extortion Insurance | Aon Kidnap, Ransom and Extortion brokerage and risk-advisory offering |
| --- | --- | --- |
| Role in This Line | AIG markets CrisiSolution as its main corporate Kidnap, Ransom and Extortion policy and also describes related package and endorsement routes. The issuing insurer for a specific placement is not named on the overview. [3](https://www.aig.com/home/risk-solutions/business/management-and-professional-liability/kidnap-ransom-and-extortion "Kidnap, Ransom & Extortion Insurance") (Evidence: Company-reported; scope: Role in this product is limited to the description on the linked AIG source..) | Aon presents Kidnap, Ransom and Extortion as a line its Professional Services Practice helps arrange or advise on for professional-service firms. Aon is describing a global brokerage and advisory service, not issuing the underlying policy. The producing legal entity and carrier for any particular placement are not named on this page. [6](https://www.aon.com/en/capabilities/risk-transfer/professional-services-practice "Professional Services Practice") (Evidence: Company-reported; scope: Aon’s global professional-services practice page. This establishes a marketed brokerage/advisory offering, not policy issuance or account-specific placement..) |
| Issuing Insurer | Confirm in your quote. | The reviewed practice page does not name the insurer or producing legal entity for a specific placement. Ask for both on the quote and binder. [6](https://www.aon.com/en/capabilities/risk-transfer/professional-services-practice "Professional Services Practice") (Evidence: Not found in reviewed sources; scope: Aon’s global practice page as reviewed 2026-09-30; no state-specific placement schedule or buyer quote was reviewed. This does not establish that Aon cannot arrange a placement..) |
| Who It’s For | AIG describes CrisiSolution for corporate businesses, individuals and high-net-worth families, with examples of higher-risk industries such as energy, mining, maritime, multinationals, charities and NGOs. This is not a guarantee of account eligibility or worldwide local placement. [3](https://www.aig.com/home/risk-solutions/business/management-and-professional-liability/kidnap-ransom-and-extortion "Kidnap, Ransom & Extortion Insurance") (Evidence: Company-reported; scope: Audience is the segment AIG names on the linked source; this is not an underwriting decision, quote or guarantee of availability..) | Aon identifies law, accounting and consulting firms as the audience for its global Professional Services Practice. That audience scope does not establish eligibility for every firm or other business. [6](https://www.aon.com/en/capabilities/risk-transfer/professional-services-practice "Professional Services Practice") (Evidence: Company-reported; scope: Audience described for Aon’s global professional-services practice. It does not establish U.S. state availability or underwriting eligibility for a placement..) |
| Coverage Features | AIG describes primary and excess coverage examples for kidnapping, extortion, wrongful detention, hijacking, threats, disappearance and hostage events, with certain additional extensions. Each extension remains subject to its policy wording and conditions. [3](https://www.aig.com/home/risk-solutions/business/management-and-professional-liability/kidnap-ransom-and-extortion "Kidnap, Ransom & Extortion Insurance") (Evidence: Company-reported; scope: AIG’s public product description is not the policy. Actual entitlement depends on the applicable issued form, endorsements and declarations..) | Aon lists Kidnap, Ransom and Extortion within its professional-services property-and-casualty coverage areas. The page does not describe covered events, response services, limits or policy terms. [6](https://www.aon.com/en/capabilities/risk-transfer/professional-services-practice "Professional Services Practice") (Evidence: Company-reported; scope: Aon’s marketing description of the brokerage/coverage area. The page is not the insurer’s policy form and does not establish an insured's entitlement to coverage..) |
| Limits and Retentions | The public product overview does not state a buyer-specific limit, retention or sublimit schedule. Confirm those and any applicable consent requirements in the quote and issued policy. [3](https://www.aig.com/home/risk-solutions/business/management-and-professional-liability/kidnap-ransom-and-extortion "Kidnap, Ransom & Extortion Insurance") (Evidence: Not publicly disclosed; scope: This statement reports only what the linked public source discloses and does not substitute for a quote or issued policy..) | The reviewed page does not state a buyer-specific limit, retention, deductible or other placement terms. Confirm these in the quote, bond or issued policy. [6](https://www.aon.com/en/capabilities/risk-transfer/professional-services-practice "Professional Services Practice") (Evidence: Not publicly disclosed; scope: Aon’s global practice page as reviewed 2026-09-30; no quote, bond form or issued policy was reviewed..) |
| Risk Services | AIG lists crisis-planning, training and response support through Crisis24 and MBL Global, along with global claims professionals and a 24/7 contact resource. Some response services are supplied by outside providers. [3](https://www.aig.com/home/risk-solutions/business/management-and-professional-liability/kidnap-ransom-and-extortion "Kidnap, Ransom & Extortion Insurance") (Evidence: Company-reported; scope: The linked page describes company-reported support; specific account services and third-party arrangements must be confirmed..) | Aon says its professional-services advisors use industry knowledge, insights, data and tools to support risk-management and human-capital decisions. This is a company-described advisory service, not a claim outcome or policy benefit. [6](https://www.aon.com/en/capabilities/risk-transfer/professional-services-practice "Professional Services Practice") (Evidence: Company-reported; scope: Company-reported advisory services on Aon’s global practice page; account-specific service scope is not stated..) |

## Full Comparison

- [AIG vs Aon](https://spot.insure/compare/aig-vs-aon): all coverage lines, business roles, service and claims.
- [What Is Kidnap and Ransom Insurance?](https://spot.insure/coverage/kidnap-ransom): Kidnap and ransom insurance provides financial protection for specified kidnapping and extortion events and access to crisis-response experts; check fit with your travel destinations.
- [AIG vs Aon Builders Risk Insurance](https://spot.insure/compare/aig-vs-aon/builders-risk)
- [AIG vs Aon Cargo and Transit Insurance](https://spot.insure/compare/aig-vs-aon/cargo-transit)
- [AIG vs Aon Commercial Auto Insurance](https://spot.insure/compare/aig-vs-aon/commercial-auto)
- [AIG vs Aon Commercial Property Insurance](https://spot.insure/compare/aig-vs-aon/commercial-property)
- [AIG vs Aon Crime Insurance](https://spot.insure/compare/aig-vs-aon/crime)
- [AIG vs Aon Cyber Insurance](https://spot.insure/compare/aig-vs-aon/cyber)
- [AIG vs Aon D&O Insurance](https://spot.insure/compare/aig-vs-aon/directors-officers)
- [AIG vs Aon Employment Practices Liability Insurance](https://spot.insure/compare/aig-vs-aon/employment-practices)
- [AIG vs Aon Fiduciary Liability Insurance](https://spot.insure/compare/aig-vs-aon/fiduciary)
- [AIG vs Aon General Liability Insurance](https://spot.insure/compare/aig-vs-aon/general-liability)
- [AIG vs Aon Management Liability Insurance](https://spot.insure/compare/aig-vs-aon/management-liability)
- [AIG vs Aon Professional Liability (E&O) Insurance](https://spot.insure/compare/aig-vs-aon/professional-errors-omissions)
- [AIG vs Aon Workers’ Compensation Insurance](https://spot.insure/compare/aig-vs-aon/workers-compensation)
- [AIG vs The Baldwin Group Kidnap and Ransom Insurance](https://spot.insure/compare/aig-vs-baldwin/kidnap-ransom)
- [AIG vs CFC Kidnap and Ransom Insurance](https://spot.insure/compare/aig-vs-cfc/kidnap-ransom)
- [AIG vs Chubb Kidnap and Ransom Insurance](https://spot.insure/compare/aig-vs-chubb/kidnap-ransom)
- [AIG vs CNA Kidnap and Ransom Insurance](https://spot.insure/compare/aig-vs-cna/kidnap-ransom)
- [AIG vs Coverdash Kidnap and Ransom Insurance](https://spot.insure/compare/aig-vs-coverdash/kidnap-ransom)
- [Aon vs The Baldwin Group Kidnap and Ransom Insurance](https://spot.insure/compare/aon-vs-baldwin/kidnap-ransom)

## Sources

### AIG

1. [Investor Relations](https://www.aig.com/investor-relations). American International Group, Inc. (AIG); About AIG and legal footer; lines 244–246 and 327–331. Accessed 2026-09-28.
2. [Business](https://www.aig.com/home/risk-solutions/business). AIG US; Surplus Lines heading and paragraph, lines 357–359. Accessed 2026-09-28.
3. [Kidnap, Ransom & Extortion Insurance](https://www.aig.com/home/risk-solutions/business/management-and-professional-liability/kidnap-ransom-and-extortion). AIG; Official AIG CrisiSolution page, lines 242–275: product and covered-event examples, named corporate/individual/family audiences, extensions, response services and standard-policy caveat.. Accessed 2026-09-30.

### Aon

4. [Commercial Risk Solutions U.S. Brokerage Terms of Service](https://www.aon.com/en/about/leadership-and-governance/brokerage-terms-of-service-for-commercial-risk-solutions-us). Aon; Lines 120–127: certain-program broker-of-record scope, consultation, application assistance, client signature and bind instruction, and account administration; lines 140–147: variable and contingent compensation, potential placement incentive, and client request route; lines 206–213: no price guarantee and surplus-lines limitations; lines 229–231: client insurer-notice duty unless separately agreed.. Accessed 2026-09-29.
5. [Middle Market Clients](https://www.aon.com/en/capabilities/middle-market-clients). Aon; Lines 125–132: mid-sized organizations and middle-market framing; lines 165–173: dedicated practice and North America statement; lines 188–224: Commercial Risk capabilities. No numeric company-size cutoff or U.S.-only eligibility rule is stated on the reviewed page.. Accessed 2026-09-29.
6. [Professional Services Practice](https://www.aon.com/en/capabilities/risk-transfer/professional-services-practice). Aon; Named professional-services audiences and global advisory role, lines 125–128; line offerings and explanations lines 131–190; contact link lines 120–122. Global practice page; no U.S. state or account-specific placement schedule.. Accessed 2026-09-30.

### Kidnap and Ransom Insurance Guide

7. [Kidnap and Ransom Applications and Forms](https://www.travelers.com/business-insurance/professional-liability-insurance/apps-forms/kidnap-ransom). Travelers; Opening; Applications; Sample policy forms. Accessed 2026-09-16.
8. [The Chubb Primary Kidnap Ransom and Extortion Insurance](https://www.chubb.com/us-en/business-insurance/the-chubb-primary-kidnap-ransom-extortion-insurance.html). Chubb; Opening; Kidnap, Ransom & Extortion Insurance Highlights. Accessed 2026-09-16.
9. [Kidnap and Ransom Coverage](https://asset.trvstatic.com/download/assets/ker-16001.pdf/fec9c08a63ca11eea3d58e94a50adee5). Travelers; I pp.1–2; III pp.3–9; IV p.9; V pp.10–13. Accessed 2026-09-16.

Updated 2026-09-30. Spot, a product of Tools for Enlightenment, publishes this research and works in the commercial insurance market. The comparison applies the same criteria to both providers. [Editorial policy](https://spot.insure/editorial-policy). To suggest a correction, [contact Spot](https://spot.insure/contact) with the page URL and supporting source.

## AIG Reviews

Review Score: 4.4 / 10 from 2 rated sources, equally weighted.

Customer ratings for AIG are low: Trustpilot shows 1.9 out of 5 from 252 reviews, and NerdWallet gives 2.5 stars and notes more claims complaints than expected. These pages cover many AIG products and countries, so they only loosely describe business insurance.

- NerdWallet: NerdWallet editorial rating 2.5 (stars). NerdWallet’s editorial business-insurance comparison; the AIG entry concerns commercial liability and property insurance, not a quantified policyholder-review sample. The page’s complaint statement and 2.5-star editorial rating are source-specific and must not be recast as a consumer average. Checked 2026-09-29. [Business Insurance: Get Quotes and Coverage Today](https://www.nerdwallet.com/business/insurance/best)
- Trustpilot: Trustpilot TrustScore 1.9 (out of 5); 252 reviews. Consumer reviews on aig.com’s Trustpilot profile span products and countries, including personal, travel, device/service and other experiences; they do not isolate U.S. commercial-P&C policyholders or a single issuing insurer. Checked 2026-09-29. [AIG Reviews](https://www.trustpilot.com/review/aig.com)
- ConsumerAffairs: ConsumerAffairs average 1.0 (out of 5); 274 reviews. ConsumerAffairs page titled AIG Life Insurance Reviews, updated 2026-08-14. The page mixes life and high-net-worth home references and reviewers may describe other AIG relationships; it is not a commercial-P&C-only population. Checked 2026-09-29. [AIG Life Insurance Reviews](https://www.consumeraffairs.com/insurance/aig_life.html)
- BBB: Complaints shown, prior 3 years 270. BBB’s American International Group, Inc. headquarters profile and corporate-owned locations (86 listed locations); complaint data is not limited to commercial insurance or a particular risk-bearing insurer. BBB says displayed complaint text may not represent every complaint. Period: Three years ending as displayed 2026-09-29. Checked 2026-09-29. [American International Group, Inc. (AIG) BBB Complaints](https://www.bbb.org/us/ny/new-york/profile/insurance-companies/american-international-group-inc-aig-0121-1515/complaints)

Reviewed 2026-09-29. [Read the sourced review](https://spot.insure/insurance-providers/aig/reviews).

## Aon Reviews

Review Score: 6.1 / 10 from 3 rated sources, equally weighted.

Public ratings for Aon are low: Trustpilot shows 1.2 out of 5 from 782 reviews, and BBB shows 1.6 from five. Aon is a global firm, so those pages mostly reflect other parts of the business, not large U.S. commercial accounts.

- J.D. Power: Aon study score 822 (out of 1000). Historical 2017 large-commercial-broker study; U.S. and Canada commercial insurance decision-makers at large organizations. J.D. Power reports 2,506 evaluations across the study, not Aon-specific responses; the Aon respondent count is not stated. Period: 2017 study; ranked 3rd among large commercial brokers; study-wide population 2,506, not Aon review count. Checked 2026-09-29. [Diversity of Offerings Becomes Key Differentiator for Large Commercial Insurers, JD Power Finds](https://www.jdpower.com/business/press-releases/jd-power-2017-large-commercial-insurance-study)
- Trustpilot: TrustScore 1.2 (out of 5); 782 reviews. Global www.aon.com profile merged with other Aon profiles; mixed experiences include pensions, travel, professional indemnity and Australian business quotation service. The two latter complaints are individual unverified allegations, not evidence of U.S. commercial-placement outcomes or insurer fault. Trustpilot says reviews may not be representative because the company has not recently invited reviews. Period: Displayed 2026-09-29; page separately showed 198 reviews in the last 12 months. Checked 2026-09-29. [Aon Reviews](https://www.trustpilot.com/review/www.aon.com)
- BBB: BBB business grade B− (BBB letter grade; stated reason: failure to respond to two filed complaints). BBB of Chicago & Northern Illinois profile for Aon plc; the business grade is BBB’s own measure, not customer stars. Checked 2026-09-29. [Aon plc | BBB Business Profile](https://www.bbb.org/us/il/chicago/profile/insurance-companies/aon-plc-0654-5291)
- BBB: BBB customer review average 1.6 (out of 5); 5 reviews. BBB of Chicago & Northern Illinois customer reviews for Aon plc; some reviews are about employee-benefit and medical-expense issues. Period: checked 2026-09-29. Checked 2026-09-29. [Aon plc | BBB Reviews](https://www.bbb.org/us/il/chicago/profile/insurance-companies/aon-plc-0654-5291/customer-reviews)

Reviewed 2026-09-29. [Read the sourced review](https://spot.insure/insurance-providers/aon/reviews).

## Agent and Developer Resources

- [Markdown page](https://spot.insure/compare/aig-vs-aon/kidnap-ransom.md)
- [Developer resources](https://spot.insure/developers)
- [Public MCP server](https://spot.insure/mcp)
- [MCP server manifest](https://spot.insure/server.json)
- [OpenAPI description](https://spot.insure/openapi.json)
- [Public page index](https://spot.insure/llms.txt)