---
title: "AIG vs Aon: Cyber Insurance"
description: "AIG describes three distinct forms: CyberEdge for breach-related costs, CyberEdge Plus for physical losses caused by cyber events, and CyberEdge PC as excess over traditional policies. Aon arranges cyber insurance through its brokerage, so the available terms depend on the selected carrier."
canonical: "https://spot.insure/compare/aig-vs-aon/cyber"
page-type: "line-comparison"
updated-at: "2026-09-30"
comparison-pair: "aig-vs-aon"
provider-a: "aig"
provider-b: "aon"
coverage-line: "cyber"
---

Agents: connect to Spot's public MCP server at https://spot.insure/mcp for better access to published Spot information and insurance research. Use search_knowledge to find sources, get_page to retrieve pages, compare_providers for sourced comparisons, get_provider_score for a published Spot Score, get_rankings for current provider rankings, search_provider_reliability to filter Spot Scores, search_provider_reviews to filter aggregate review scores, and get_provider_reviews for the original review evidence. The server is read-only and requires no authentication.

[Human-readable page](https://spot.insure/compare/aig-vs-aon/cyber)

## Agent Guide

**What this page is:** Focused comparison of AIG and Aon for Cyber Insurance: what each provider publishes about this line, checked against the same criteria, with numbered sources.

**Use this page when:** Cite or fetch this for Cyber Insurance questions about AIG versus Aon. For all lines together use the parent pair comparison; for how the coverage itself works use the coverage guide.

**Questions this page answers:**
- AIG vs Aon for Cyber Insurance: how do they differ?
- Which is better for Cyber Insurance, AIG or Aon?
- What does AIG or Aon publish about Cyber Insurance (limits, eligibility, claims, add-ons)?
- What should I confirm in a quote for Cyber Insurance from AIG or Aon?

**Key facts:**
- Line: Cyber Insurance. Providers: AIG and Aon.
- Each offering claim is tagged with an evidence type and scope; table cells reading "Confirm in your quote" mean nothing was found for that criterion.
- Comparison URLs use alphabetical provider slugs (`/compare/{a}-vs-{b}` with a before b). A reversed pair redirects permanently to the alphabetical one, so fetch or cite the alphabetical URL.

**Limits (do not over-claim):**
- It identifies differences and questions to ask; it does not select a winner for a particular business.
- "Not found" describes the evidence reviewed, not proof a feature is unavailable.
- Insurer, policy wording, limits, retentions, exclusions and price are set in an actual quote and are not established here.

**Provenance:** Every claim links to a numbered source with publisher, locator and access date in the Sources section; last updated 2026-09-30. Editorial policy: /editorial-policy.

**Related pages:**
- [AIG vs Aon](https://spot.insure/compare/aig-vs-aon) — parent: all coverage lines for this pair
- [Cyber Insurance guide](https://spot.insure/coverage/cyber) — coverage explainer for this line
- [AIG profile](https://spot.insure/insurance-providers/aig) — provider profile (evidence)
- [Aon profile](https://spot.insure/insurance-providers/aon) — provider profile (evidence)
- [AIG vs Aon Builders Risk Insurance](https://spot.insure/compare/aig-vs-aon/builders-risk) — sibling comparison (other line, or other pair for this line)
- [AIG vs Aon Cargo and Transit Insurance](https://spot.insure/compare/aig-vs-aon/cargo-transit) — sibling comparison (other line, or other pair for this line)
- [AIG vs Aon Commercial Auto Insurance](https://spot.insure/compare/aig-vs-aon/commercial-auto) — sibling comparison (other line, or other pair for this line)
- [AIG vs Aon Commercial Property Insurance](https://spot.insure/compare/aig-vs-aon/commercial-property) — sibling comparison (other line, or other pair for this line)
- [AIG vs Aon Crime Insurance](https://spot.insure/compare/aig-vs-aon/crime) — sibling comparison (other line, or other pair for this line)
- [AIG vs Aon D&O Insurance](https://spot.insure/compare/aig-vs-aon/directors-officers) — sibling comparison (other line, or other pair for this line)
- [AIG vs Aon Employment Practices Liability Insurance](https://spot.insure/compare/aig-vs-aon/employment-practices) — sibling comparison (other line, or other pair for this line)
- [AIG vs Aon Fiduciary Liability Insurance](https://spot.insure/compare/aig-vs-aon/fiduciary) — sibling comparison (other line, or other pair for this line)
- [AIG vs Aon General Liability Insurance](https://spot.insure/compare/aig-vs-aon/general-liability) — sibling comparison (other line, or other pair for this line)
- [AIG vs Aon Kidnap and Ransom Insurance](https://spot.insure/compare/aig-vs-aon/kidnap-ransom) — sibling comparison (other line, or other pair for this line)
- [AIG vs Aon Management Liability Insurance](https://spot.insure/compare/aig-vs-aon/management-liability) — sibling comparison (other line, or other pair for this line)
- [AIG vs Aon Professional Liability (E&O) Insurance](https://spot.insure/compare/aig-vs-aon/professional-errors-omissions) — sibling comparison (other line, or other pair for this line)
- [AIG vs Aon Workers’ Compensation Insurance](https://spot.insure/compare/aig-vs-aon/workers-compensation) — sibling comparison (other line, or other pair for this line)
- [AIG vs Alliance Risk Cyber Insurance](https://spot.insure/compare/aig-vs-alliance-risk/cyber) — sibling comparison (other line, or other pair for this line)
- [AIG vs Amelia Risk Cyber Insurance](https://spot.insure/compare/aig-vs-amelia-risk/cyber) — sibling comparison (other line, or other pair for this line)
- [AIG vs At-Bay Cyber Insurance](https://spot.insure/compare/aig-vs-at-bay/cyber) — sibling comparison (other line, or other pair for this line)
- [AIG vs The Baldwin Group Cyber Insurance](https://spot.insure/compare/aig-vs-baldwin/cyber) — sibling comparison (other line, or other pair for this line)
- [AIG vs Beazley Cyber Insurance](https://spot.insure/compare/aig-vs-beazley/cyber) — sibling comparison (other line, or other pair for this line)
- [Alliance Risk vs Aon Cyber Insurance](https://spot.insure/compare/alliance-risk-vs-aon/cyber) — sibling comparison (other line, or other pair for this line)

# AIG vs Aon: How Do They Compare for Cyber Insurance?

AIG describes three distinct forms: CyberEdge for breach-related costs, CyberEdge Plus for physical losses caused by cyber events, and CyberEdge PC as excess over traditional policies. Aon arranges cyber insurance through its brokerage, so the available terms depend on the selected carrier.

## Research Scope and Use

Use this comparison to evaluate AIG and Aon for Cyber Insurance against the same documented criteria. It identifies differences and questions to confirm; it does not select a winner for a particular business. Offering claims are what each provider publishes about this line unless marked otherwise. “Not found” describes the evidence reviewed, not proof that a feature is unavailable. Confirm the insurer, policy wording, limits, retentions, exclusions and cost in an actual quote.

## Summary

AIG describes three distinct forms: CyberEdge for breach-related costs, CyberEdge Plus for physical losses caused by cyber events, and CyberEdge PC as excess over traditional policies. Aon arranges cyber insurance through its brokerage, so the available terms depend on the selected carrier. [3](https://www.aig.com/us/CyberEdge "Cyber Insurance — CyberEdge") [6](https://www.aon.com/en/capabilities/cyber-resilience "Cyber Risk")

## What Is AIG?

AIG is the marketing name for American International Group, Inc.; AIG says its insurance products are written or provided by subsidiaries or affiliates. Its U.S. business pages list commercial casualty, property, cyber, management and professional liability, and specialty programs, but a brand-level page does not identify the insurer for a particular policy. [1](https://www.aig.com/investor-relations "Investor Relations") [2](https://www.aig.com/home/risk-solutions/business "Business")

[AIG profile](https://spot.insure/insurance-providers/aig)

## What Is Aon?

Aon’s U.S. Commercial Risk terms describe brokerage for certain insurance programs, while its Middle Market page describes a dedicated practice for mid-sized organizations across North America. The public materials reviewed do not identify the licensed producer or insurer for a particular placement. Ask which entity will produce each line and which insurer will issue the policy; request jurisdiction details for the proposed placement and ask how compensation and claim notice work for your account. [4](https://www.aon.com/en/about/leadership-and-governance/brokerage-terms-of-service-for-commercial-risk-solutions-us "Commercial Risk Solutions U.S. Brokerage Terms of Service") [5](https://www.aon.com/en/capabilities/middle-market-clients "Middle Market Clients")

[Aon profile](https://spot.insure/insurance-providers/aon)

## What Is Cyber Insurance?

Cyber insurance can help pay covered response costs and claims against your business after a cyber incident. If your business relies on data, software or outside providers, compare response limits, vendor outages and approval rules. [7](https://www.ftc.gov/business-guidance/small-businesses/cybersecurity/cyber-insurance "Cyber Insurance") [8](https://www.aig.com/content/dam/aig/america-canada/us/documents/business/cyber/cyberedge-wording-sample-specimen-form.pdf "CyberEdge specimen policy")

## Key Differences in Cyber Insurance

### Policy forms and coverage components

AIG describes three distinct forms: CyberEdge for breach-related costs, CyberEdge Plus for physical losses caused by cyber events, and CyberEdge PC as excess over traditional policies. Aon arranges cyber insurance through its brokerage, so the available terms depend on the selected carrier. Ask Aon which form addresses physical damage and excess gaps, then compare it with the corresponding AIG form. [3](https://www.aig.com/us/CyberEdge "Cyber Insurance — CyberEdge") [6](https://www.aon.com/en/capabilities/cyber-resilience "Cyber Risk")

### Risk support and claim response

AIG describes threat intelligence, vulnerability alerts and a 24/7 claims hotline with specialist legal and forensic partners. Aon describes cyber risk advisory and brokerage support for assessing and placing coverage. Ask Aon whether incident response is supplied through the quoted carrier and ask AIG which services attach to the specific CyberEdge form. [3](https://www.aig.com/us/CyberEdge "Cyber Insurance — CyberEdge") [3](https://www.aig.com/us/CyberEdge "Cyber Insurance — CyberEdge") [6](https://www.aon.com/en/capabilities/cyber-resilience "Cyber Risk")

## What to Confirm in Cyber Insurance Quotes

- For AIG, ask for the exact policy form, covered-event schedule and limits relevant to the differences above. [3](https://www.aig.com/us/CyberEdge "Cyber Insurance — CyberEdge")
- For Aon, ask which carrier, endorsements and application route apply to the quoted placement, and confirm the specific terms above. [6](https://www.aon.com/en/capabilities/cyber-resilience "Cyber Risk")

## Offering Details

| Criteria | AIG CyberEdge, CyberEdge Plus and CyberEdge PC | Aon Cyber brokerage and risk-advisory offering |
| --- | --- | --- |
| Role in This Line | AIG markets three distinct cyber forms: CyberEdge, CyberEdge Plus and CyberEdge PC. AIG says coverage may be bought as a standalone CyberEdge policy or endorsed onto selected Financial Lines, Property and Casualty policies; the forms are not interchangeable descriptions of one coverage grant. [3](https://www.aig.com/us/CyberEdge "Cyber Insurance — CyberEdge") (Evidence: Company-reported; scope: AIG’s U.S. CyberEdge page; endorsement availability is stated only for selected policies. AIG’s legal footer says policies are written by subsidiaries or affiliates and coverage depends on underwriting and policy language..) | Aon describes cyber insurance brokerage and risk-advisory services. It is not identified as the risk-bearing insurer, and the global page does not name the carrier for a particular placement. [6](https://www.aon.com/en/capabilities/cyber-resilience "Cyber Risk") (Evidence: Company-reported; scope: Aon’s official global product/capability page. The statement is limited to Aon’s marketing of brokerage or advisory services, not policy issuance..) |
| Issuing Insurer | Confirm in your quote. | The reviewed page does not identify the insurer or the legal producing entity for a specific placement. Ask Aon to identify both for the quoted risk. [6](https://www.aon.com/en/capabilities/cyber-resilience "Cyber Risk") (Evidence: Not found in reviewed sources; scope: Aon’s global product/capability page reviewed 2026-09-30; no buyer quote, binder or policy was reviewed. This does not establish that no insurer or producing entity is available..) |
| Who It’s For | AIG describes cyber coverage and risk services for organizations and clients. The reviewed product page does not publish a complete eligible-industry, revenue or security-control appetite; a particular applicant’s eligibility remains subject to underwriting. [3](https://www.aig.com/us/CyberEdge "Cyber Insurance — CyberEdge") (Evidence: Company-reported; scope: Audience stated by AIG on its U.S. CyberEdge marketing page; no application eligibility schedule was reviewed..) | Aon describes cyber services for organizations managing cyber risk. Its global practice page does not publish a complete industry, revenue, security-control or state-by-state eligibility schedule. [6](https://www.aon.com/en/capabilities/cyber-resilience "Cyber Risk") (Evidence: Company-reported; scope: Audience stated by Aon on its global capability page; this does not establish a specific applicant’s eligibility or placement availability by U.S. state..) |
| Coverage Features | AIG describes CyberEdge as addressing breach-related financial costs such as response, data restoration, network interruption and cyber extortion. CyberEdge Plus is described for physical-world losses caused by a cyber event, including business interruption, property damage and physical injury; CyberEdge PC is described as excess of traditional property and casualty policies on a difference-in-conditions/difference-in-limits basis. The page says actual coverage depends on the facts and policy terms, conditions and exclusions. [3](https://www.aig.com/us/CyberEdge "Cyber Insurance — CyberEdge") (Evidence: Company-reported; scope: Product summaries on AIG’s U.S. page, preserving differences among the three forms. Examples are not a promise that any loss or expense is covered under an issued policy..) | Aon describes cyber insurance as one part of cyber risk financing and says it reviews policy offerings because terms and conditions vary. For professional-services firms, it discusses coordinating cyber and professional-liability coverage. This is brokerage guidance and does not establish the terms of any cyber policy. [6](https://www.aon.com/en/capabilities/cyber-resilience "Cyber Risk") (Evidence: Company-reported; scope: Aon’s broker-authored explanation of the insurance line. It does not establish an individual insured’s policy entitlement; the insurer’s form, endorsements and declarations control..) |
| Limits and Retentions | The reviewed page does not state standard cyber limits, retentions or sublimits. Confirm each amount and applicable form in the quote and issued policy. [3](https://www.aig.com/us/CyberEdge "Cyber Insurance — CyberEdge") (Evidence: Not publicly disclosed; scope: AIG’s U.S. CyberEdge marketing page reviewed 2026-09-30; no buyer-specific quote, application outcome or policy wording was reviewed..) | The reviewed page does not state a standard buyer-specific limit, retention or deductible for this placement. Confirm amounts, sublimits and conditions in the quote and issued policy. [6](https://www.aon.com/en/capabilities/cyber-resilience "Cyber Risk") (Evidence: Not publicly disclosed; scope: Aon’s global product/capability page reviewed 2026-09-30; no buyer quote or policy form was reviewed..) |
| Risk Services | AIG describes cyber risk assessment, threat intelligence, alerts about known vulnerabilities, and a Cyber Resiliency Program. The page says these services help clients assess and improve cyber resilience; it does not promise that they prevent a breach or are available on identical terms with every form. [3](https://www.aig.com/us/CyberEdge "Cyber Insurance — CyberEdge") (Evidence: Company-reported; scope: Company-described cyber risk services on AIG’s U.S. CyberEdge page; product and account applicability should be confirmed in the quote..) | Aon describes cyber claims advocacy and preparation and relationships with third-party incident-response providers. The retained official source notes that provider contracts are separate, no performance guarantee is made, and referral remuneration may occur; confirm the providers, scope and compensation applicable to a client. [6](https://www.aon.com/en/capabilities/cyber-resilience "Cyber Risk") (Evidence: Company-reported; scope: Company-reported brokerage and advisory services. Account-specific service terms are not stated..) |
| How to Apply | AIG links a U.S. Cyber underwriting application and invites brokers to contact its national product and distribution teams. The page does not say that submitting an application results in a quote, acceptance or binding. [3](https://www.aig.com/us/CyberEdge "Cyber Insurance — CyberEdge") (Evidence: Company-reported; scope: Application and broker contact links on AIG’s U.S. CyberEdge page; no completed application or binding workflow was reviewed..) | Confirm in your quote. |
| Claims Support | AIG says its cyber insureds can use a 24/7 claims hotline and that its claims team works with specialized legal and forensic firms on incident response. AIG’s example also describes assistance with regulatory disclosures and notifications. These service statements do not guarantee claim acceptance, payment or a particular response time. [3](https://www.aig.com/us/CyberEdge "Cyber Insurance — CyberEdge") (Evidence: Company-reported; scope: Company-reported services and example on AIG’s CyberEdge page; policy terms and the circumstances of a loss control any claim..) | Confirm in your quote. |

## Full Comparison

- [AIG vs Aon](https://spot.insure/compare/aig-vs-aon): all coverage lines, business roles, service and claims.
- [What Is Cyber Insurance?](https://spot.insure/coverage/cyber): Cyber insurance can help pay covered breach response, data recovery, interruption and liability costs; vendor incidents and funds-transfer fraud need separate checks.
- [AIG vs Aon Builders Risk Insurance](https://spot.insure/compare/aig-vs-aon/builders-risk)
- [AIG vs Aon Cargo and Transit Insurance](https://spot.insure/compare/aig-vs-aon/cargo-transit)
- [AIG vs Aon Commercial Auto Insurance](https://spot.insure/compare/aig-vs-aon/commercial-auto)
- [AIG vs Aon Commercial Property Insurance](https://spot.insure/compare/aig-vs-aon/commercial-property)
- [AIG vs Aon Crime Insurance](https://spot.insure/compare/aig-vs-aon/crime)
- [AIG vs Aon D&O Insurance](https://spot.insure/compare/aig-vs-aon/directors-officers)
- [AIG vs Aon Employment Practices Liability Insurance](https://spot.insure/compare/aig-vs-aon/employment-practices)
- [AIG vs Aon Fiduciary Liability Insurance](https://spot.insure/compare/aig-vs-aon/fiduciary)
- [AIG vs Aon General Liability Insurance](https://spot.insure/compare/aig-vs-aon/general-liability)
- [AIG vs Aon Kidnap and Ransom Insurance](https://spot.insure/compare/aig-vs-aon/kidnap-ransom)
- [AIG vs Aon Management Liability Insurance](https://spot.insure/compare/aig-vs-aon/management-liability)
- [AIG vs Aon Professional Liability (E&O) Insurance](https://spot.insure/compare/aig-vs-aon/professional-errors-omissions)
- [AIG vs Aon Workers’ Compensation Insurance](https://spot.insure/compare/aig-vs-aon/workers-compensation)
- [AIG vs Alliance Risk Cyber Insurance](https://spot.insure/compare/aig-vs-alliance-risk/cyber)
- [AIG vs Amelia Risk Cyber Insurance](https://spot.insure/compare/aig-vs-amelia-risk/cyber)
- [AIG vs At-Bay Cyber Insurance](https://spot.insure/compare/aig-vs-at-bay/cyber)
- [AIG vs The Baldwin Group Cyber Insurance](https://spot.insure/compare/aig-vs-baldwin/cyber)
- [AIG vs Beazley Cyber Insurance](https://spot.insure/compare/aig-vs-beazley/cyber)
- [Alliance Risk vs Aon Cyber Insurance](https://spot.insure/compare/alliance-risk-vs-aon/cyber)

## Sources

### AIG

1. [Investor Relations](https://www.aig.com/investor-relations). American International Group, Inc. (AIG); About AIG and legal footer; lines 244–246 and 327–331. Accessed 2026-09-28.
2. [Business](https://www.aig.com/home/risk-solutions/business). AIG US; Surplus Lines heading and paragraph, lines 357–359. Accessed 2026-09-28.
3. [Cyber Insurance — CyberEdge](https://www.aig.com/us/CyberEdge). AIG US; Cyber risk services and hotline, lines 253–284; coverage structure and separate CyberEdge, CyberEdge Plus, and CyberEdge PC descriptions, lines 353–374; AIG cyber claim expenses example, lines 343–352; application/contact materials, lines 358–409; policy-language caveat and legal footer, lines 449–485.. Accessed 2026-09-30.

### Aon

4. [Commercial Risk Solutions U.S. Brokerage Terms of Service](https://www.aon.com/en/about/leadership-and-governance/brokerage-terms-of-service-for-commercial-risk-solutions-us). Aon; Lines 120–127: certain-program broker-of-record scope, consultation, application assistance, client signature and bind instruction, and account administration; lines 140–147: variable and contingent compensation, potential placement incentive, and client request route; lines 206–213: no price guarantee and surplus-lines limitations; lines 229–231: client insurer-notice duty unless separately agreed.. Accessed 2026-09-29.
5. [Middle Market Clients](https://www.aon.com/en/capabilities/middle-market-clients). Aon; Lines 125–132: mid-sized organizations and middle-market framing; lines 165–173: dedicated practice and North America statement; lines 188–224: Commercial Risk capabilities. No numeric company-size cutoff or U.S.-only eligibility rule is stated on the reviewed page.. Accessed 2026-09-29.
6. [Cyber Risk](https://www.aon.com/en/capabilities/cyber-resilience). Aon; Global cyber risk financing/insurance overview and brokerage practice; claims preparation and advocacy, incident response providers and referral remuneration disclosures, lines 194–230 as retained in Aon’s official source record; Professional Services Practice cyber cross-reference, lines 151–156.. Accessed 2026-09-30.

### Cyber Insurance Guide

7. [Cyber Insurance](https://www.ftc.gov/business-guidance/small-businesses/cybersecurity/cyber-insurance). Federal Trade Commission; Opening; First-Party and Third-Party Coverage; First-Party Coverage; Third-Party Coverage; What Should Your Cyber Insurance Policy Cover. Accessed 2026-09-16.
8. [CyberEdge specimen policy](https://www.aig.com/content/dam/aig/america-canada/us/documents/business/cyber/cyberedge-wording-sample-specimen-form.pdf). AIG; General Terms §§4–6, PDF pp.3–6; Security and Privacy §1 p.11, §2(l)/(p) p.14, §3 pp.15–18, exclusions p.18; Event Management §1 and §2(h), PDF pp.19–20. Accessed 2026-09-16.

Updated 2026-09-30. Spot, a product of Tools for Enlightenment, publishes this research and works in the commercial insurance market. The comparison applies the same criteria to both providers. [Editorial policy](https://spot.insure/editorial-policy). To suggest a correction, [contact Spot](https://spot.insure/contact) with the page URL and supporting source.

## AIG Reviews

Review Score: 4.4 / 10 from 2 rated sources, equally weighted.

Customer ratings for AIG are low: Trustpilot shows 1.9 out of 5 from 252 reviews, and NerdWallet gives 2.5 stars and notes more claims complaints than expected. These pages cover many AIG products and countries, so they only loosely describe business insurance.

- NerdWallet: NerdWallet editorial rating 2.5 (stars). NerdWallet’s editorial business-insurance comparison; the AIG entry concerns commercial liability and property insurance, not a quantified policyholder-review sample. The page’s complaint statement and 2.5-star editorial rating are source-specific and must not be recast as a consumer average. Checked 2026-09-29. [Business Insurance: Get Quotes and Coverage Today](https://www.nerdwallet.com/business/insurance/best)
- Trustpilot: Trustpilot TrustScore 1.9 (out of 5); 252 reviews. Consumer reviews on aig.com’s Trustpilot profile span products and countries, including personal, travel, device/service and other experiences; they do not isolate U.S. commercial-P&C policyholders or a single issuing insurer. Checked 2026-09-29. [AIG Reviews](https://www.trustpilot.com/review/aig.com)
- ConsumerAffairs: ConsumerAffairs average 1.0 (out of 5); 274 reviews. ConsumerAffairs page titled AIG Life Insurance Reviews, updated 2026-08-14. The page mixes life and high-net-worth home references and reviewers may describe other AIG relationships; it is not a commercial-P&C-only population. Checked 2026-09-29. [AIG Life Insurance Reviews](https://www.consumeraffairs.com/insurance/aig_life.html)
- BBB: Complaints shown, prior 3 years 270. BBB’s American International Group, Inc. headquarters profile and corporate-owned locations (86 listed locations); complaint data is not limited to commercial insurance or a particular risk-bearing insurer. BBB says displayed complaint text may not represent every complaint. Period: Three years ending as displayed 2026-09-29. Checked 2026-09-29. [American International Group, Inc. (AIG) BBB Complaints](https://www.bbb.org/us/ny/new-york/profile/insurance-companies/american-international-group-inc-aig-0121-1515/complaints)

Reviewed 2026-09-29. [Read the sourced review](https://spot.insure/insurance-providers/aig/reviews).

## Aon Reviews

Review Score: 6.1 / 10 from 3 rated sources, equally weighted.

Public ratings for Aon are low: Trustpilot shows 1.2 out of 5 from 782 reviews, and BBB shows 1.6 from five. Aon is a global firm, so those pages mostly reflect other parts of the business, not large U.S. commercial accounts.

- J.D. Power: Aon study score 822 (out of 1000). Historical 2017 large-commercial-broker study; U.S. and Canada commercial insurance decision-makers at large organizations. J.D. Power reports 2,506 evaluations across the study, not Aon-specific responses; the Aon respondent count is not stated. Period: 2017 study; ranked 3rd among large commercial brokers; study-wide population 2,506, not Aon review count. Checked 2026-09-29. [Diversity of Offerings Becomes Key Differentiator for Large Commercial Insurers, JD Power Finds](https://www.jdpower.com/business/press-releases/jd-power-2017-large-commercial-insurance-study)
- Trustpilot: TrustScore 1.2 (out of 5); 782 reviews. Global www.aon.com profile merged with other Aon profiles; mixed experiences include pensions, travel, professional indemnity and Australian business quotation service. The two latter complaints are individual unverified allegations, not evidence of U.S. commercial-placement outcomes or insurer fault. Trustpilot says reviews may not be representative because the company has not recently invited reviews. Period: Displayed 2026-09-29; page separately showed 198 reviews in the last 12 months. Checked 2026-09-29. [Aon Reviews](https://www.trustpilot.com/review/www.aon.com)
- BBB: BBB business grade B− (BBB letter grade; stated reason: failure to respond to two filed complaints). BBB of Chicago & Northern Illinois profile for Aon plc; the business grade is BBB’s own measure, not customer stars. Checked 2026-09-29. [Aon plc | BBB Business Profile](https://www.bbb.org/us/il/chicago/profile/insurance-companies/aon-plc-0654-5291)
- BBB: BBB customer review average 1.6 (out of 5); 5 reviews. BBB of Chicago & Northern Illinois customer reviews for Aon plc; some reviews are about employee-benefit and medical-expense issues. Period: checked 2026-09-29. Checked 2026-09-29. [Aon plc | BBB Reviews](https://www.bbb.org/us/il/chicago/profile/insurance-companies/aon-plc-0654-5291/customer-reviews)

Reviewed 2026-09-29. [Read the sourced review](https://spot.insure/insurance-providers/aon/reviews).

## Agent and Developer Resources

- [Markdown page](https://spot.insure/compare/aig-vs-aon/cyber.md)
- [Developer resources](https://spot.insure/developers)
- [Public MCP server](https://spot.insure/mcp)
- [MCP server manifest](https://spot.insure/server.json)
- [OpenAPI description](https://spot.insure/openapi.json)
- [Public page index](https://spot.insure/llms.txt)